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Regional Facilities Manager

5 months ago1130 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
EDUCATION, SKILLS & EXPERIENCE
  • Matric (Grade 12)
  • Facilities Management qualification or equivalent (NQF Level 46)
  • SAFMA Certification Advantageous Finance (Intermediate - Advanced understanding) 2+ years.
  • Broad knowledge of Built Environment Equipment systems and Maintenance.
  • 4 years of work experience with a focus on Property / Facilities Management Property / Accommodation / Facilities Management in a hospitality environment or related field / People Management (Clients, Staff and contractors)
  • Deep understanding of maintenance systems and asset life cycle management.
  • Contract and SLA management experience (hard and soft FM services).
  • Strong interpersonal, communication, and conflict resolution skills.
  • HSE compliance knowledge, with IOSH or equivalent understanding.
  • Competent in Microsoft Office and facilities management systems.
  • Willingness to travel between regions and be on-call after hours as needed.
KEY RESPONSIBILITIES

Regional Facilities Leadership
  • Oversee the delivery of facilities management services across all sites in Cape Town, Gqeberha, Durban, and Pretoria.
  • Ensure consistency in service standards and operational processes across the regions.
  • Serve as the regional escalation point for major operational issues or incidents.
Operational Management
  • Lead and manage day-to-day building operations including maintenance, cleaning, security, H&S, and tenant liaison.
  • Monitor SLA compliance and drive service excellence through the Facilities Service Charter.
  • Ensure proper functioning of soft and hard services in all buildings.
Customer-Centric Service
  • Ensure all customer (student, tenant, and commercial) interactions are handled promptly and meet SLA standards.
  • Manage feedback loops, tenant engagement, and complaint resolution across the regions.
  • Oversee customer care portals and ensure timely ticket resolution.
Asset Maintenance & Compliance
  • Ensure asset performance and regulatory compliance in each regional building.
  • Drive implementation of preventative and life-cycle maintenance plans using FM systems.
  • Manage SPAPP outcomes and track building maintenance turnaround.
  • Monitor compliance with critical infrastructure requirements across regions (lifts, fire systems, electrical, etc.).
Utilities Oversight
  • Monitor energy usage (electricity, water, gas, and waste) and report anomalies against budget/forecast.
  • Ensure utility systems are operational and disruptions are addressed timeously.
  • Report on municipal service interruptions and resolutions.
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Executive Placements
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