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Customer Relationship Manager
1 Photo(s)
8 months ago852 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
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Key Responsibilities:Welcome and assist patients in a professional and friendly manner upon arrival.Manage the reception area and ensure a professional and organised environment at all times.Answer incoming telephone calls and respond to patient enquiries in a courteous manner.Schedule, confirm and manage patient appointments using the practice management system.Capture, update, and maintain accurate patient records and personal information.Handle patient registrations and ensure all required documentation is completed.Process patient payments and issue receipts where required.Liaise with doctors and other healthcare staff to ensure effective communication.Manage incoming and outgoing correspondence, including emails and documents.Maintain patient confidentiality and comply with data protection policies.Assist with medical aid queries and administrative documentation when required.Ensure filing systems and patient records are organised and easily accessible.Support the practice with general administrative and clerical duties as required.Minimum Requirements:Grade 12 / Matric certificate.Minimum 23 years experience in a receptionist or administrative role.Previous experience in a medical practice or healthcare environment.Proficiency in Microsoft Office (Word, Excel, Outlook).Experience with medical practice management systems will be advantageous.Key Competencies and Skills:Excellent communication and interpersonal skills.Strong organisational and administrative abilities.Professional telephone etiquette.High level of attention to detail and accuracy.Ability to multitask and work effectively in a busy environment.Strong customer service orientation.Ability to handle confidential information with discretion and professionalism.
https://www.jobplacements.com/Jobs/M/Medical-Receptionist-1272213-Job-Search-03-16-2026-10-11-56-AM.asp?sid=gumtree
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