Admin/Dispatch clerk

Admin/Dispatch Clerk

Reporting to: Operations
Seniority Level: Mid-Career (2 - 4 yrs exp)
Type: Temp

Purpose of the Role

To accept stock from production enabling despatch processes and ensuring correct checking and despatch of stock.

Main Responsibilities

• Checking paperwork against GRN and POD.
• Sorting and filing dispatch documents.
• Checking and despatching stock efficiently.
• Accepting stock from production and offsite storage.
• Stock take, housekeeping, and customer equipment handling.
• Compliance with safety and security policies.
• Effective teamwork and self-management.

KPI's

• Compliance with despatching policies.
• Accuracy of documentation.
• On-time despatch of vehicles.
• Customer service level.

Education and Qualification

• Matric certificate.
• Logistics Warehousing certification advantage.

Knowledge and Skill

• Receiving and despatch principles.
• Warehouse-based processes.

Experience and Training

1-year relevant experience in store or warehouse environment.

Problem Solving

Expected to solve simple operational problems and implement control and safety improvements in the warehouse.

Customer Relationships

Internal interactions with various teams, external interactions with hauliers.

Decision Making

Makes limited decisions on time management and quality of work.

Competencies

• Logical thinking.
• Attention to detail.
• Deadline-driven.
• Orderly and compliant.
• Initiative and ability to work under pressure.