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Learning Academy Trainer
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4 hours ago5 views
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General Details
Description
Key Performance Indicators (KPIs)
Education
- Training completion & certification rates
- Post-training performance improvement
- QA scores & calibration accuracy
- Reduction in repeat errors
- Improvement in behaviours/soft skills
- Agent performance uplift after coaching
Education
- Bachelors degree in business, Education, Communications, HRM/HRD or related field (preferred).
- 25 years in BPO (Customer Service, Sales, or Technical Support).
- 13 years in Training, Coaching, or QA role.
- Experience in handling voice and/or non-voice accounts.
- Strong facilitation and presentation skills.
- Excellent verbal and written communication.
- Coaching and mentoring ability.
- Analytical and data interpretation skills.
- Knowledge of adult learning principles.
- Familiarity with QA tools and LMS platforms.
- Proficiency in MS Office.
- Strong organisational and time management skills.
- Detail-oriented
- Results-driven
- Adaptable and flexible
- Strong stakeholder management
- High integrity and professionalism
- Continuous improvement mindset
- Hybrid or onsite depending on business needs.
- Fast-paced BPO operational setting.
https://www.jobplacements.com/Jobs/L/Learning-Academy-Trainer-1263441-Job-Search-02-17-2026-10-15-02-AM.asp?sid=gumtree
Id Subtitle 1350063827
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Job Placements
Selling for 1 year
Total Ads5.03K
Active Ads5.03K
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19.97MTotal Views
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REQUIREMENTS5+ years in B2B sales management with proven team-building track recordExperience building and scaling sales teams (from 0 or small teams to 8+ people)P&L responsibility and revenue accountability in a previous roleCRM implementation and sales process design experience (HubSpot preferred)Strong coaching and people development skillsTrack record of consistently hitting or exceeding sales targetsBased in or willing to relocate to Cape Town DUTIESReporting directly to the founders of the businessBuilding and scaling a high-performing sales teamOwnership of revenue targetBuilding systems and processes to scaleLead a team from the front, actively involved in day-to-day sales with teamBuild a culture of accountability, energy, and excellenceDrive revenue growth across multiple service offeringsSet targets, track performance, and celebrate winsMotivate the team in a fast-paced, high-energy environmentPartner with operations and marketing to maximise opportunitiesOffer solutions with growing the company to its full potentialSalary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.executiveplacements.com/Jobs/S/Sales-Manager-1263452-Job-Search-02-17-2026-10-28-07-AM.asp?sid=gumtree
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Executive Placements
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