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Operations Manager
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6 months ago559 views
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Minimum Education and Experience:
- Honours BCom in Finance, Business Management, Risk Management and Insurance
- 8-10 years Insurance operations and claims experience
- 8-10 years Insurance operating system experience
- Lead the development, implementation and maintenance of a suitable policy administration systems and IT applications for all product lines, both life and non-life.
- Direct and manage the implementation of policy administration and ensure proper documentation and record keeping.
- Ensure that manual processes are appropriately automated and drive innovation and continuous improvement through collaboration and agile work practices.
- Plan, lead and coordinate the claims function, fostering an environment of continuous improvement and excellence.
- Design processes and procedures to ensure effective claims processes and strategies to adherence to service level standards.
- Develop effective automated systems for handling claims, and lead procurement efforts for the acquisition of such systems within PFMA guidelines.
- Maintain claims register for all classes of business and ensure response is provided to claimants timely
- Evaluate the current bancassurance and direct channel capabilities, identify gaps, and prioritise development activities.
- Optimise process and system integration relating to lead generation, quotation and policy conversions.
- Facilitate training of client facing staff on an ongoing basis to ensure a productive channel at all times.
- Monthly reporting to key stakeholders on channel performance.
- Design and implement a stakeholder management framework.
- Maintain relationships with stakeholders and business partners, e.g. procurement, and I.T
- Ensure that service level agreement with business partners is adhered to.
- Developing systems and processes
- Claims management
- Quality Assurance
- Good underwriting principles
https://www.executiveplacements.com/Jobs/O/Operations-Manager-1204556-Job-Search-07-18-2025-10-33-00-AM.asp?sid=gumtree
Id Subtitle 1330345189
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Executive Placements
Selling for 1 year
Total Ads5.52K
Active Ads5.52K
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