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We are a firm of Facility Managers looking to employ a suitably qualified and experienced Building/Tenant Manager, at a Social Housing Facility for the City of Cape Town.The applicant must:· Be personable and presentable.· Have experience in Conflict Management & Dispute Resolution.· Have experience managing staff.· Have experience working with marginalised communities.· Be able to write reports and have strong administrative skills.· Able to communicate in English & Afrikaans.· Availability from the 1st of May 2024.The role involves:· Management of Cleaning and Gardening Teams· Management of Residents· Oversight of Security Teams· Oversight of Maintenance and RepairsBuilding/Tenant Management is a 24/7 role at the facility; Managers will work in shifts and must be prepared to work Night Shift (18:00 – 06:00)To apply, please submit your CV, supporting documentation, and a brief motivation as to your suitability for the role to hr@takenotesa.comSalary will be approximately R 17 000/month CTC (Based on the number of shifts worked).
6d
Pinelands
Must be Afrikaans and English speakingMust have senior store manager exp.
Specific Conditions of Employment • You will be required to Manage, Control, Direct and Assist in multiple sites that will be designated to you in relation to your Area allocation. • You will be required to conduct site visits to all the stores within your Area allocation, on a rotational basis and in accordance with your weekly and monthly calendar schedule. • You will be required to Manage all Key Criteria within your own store, and in addition the various Stores in relation to your Area allocation. • Key Criteria, as mentioned above, would consist of Sales, Staff , Service, Merchandise, Administration, Risk and General Compliance to related Company Policies & Procedures in relation to your Area Allocation. • You are required to provide detailed feedback on a daily, weekly, monthly basis in relation to the Key Criteria of Stores within your Area allocation.
Core Performance Areas: • Sales & Sales Budgets (Communicate, Implement, Drive, Monitor and Feed Back) • Human Recourses (Recruitment, Staff Management, Disciplinary Processes, Training & Development, Payroll) • Stock (Merchandising, Control & Risk prevention, Stock Allocations & Promotional Activities) • Administration (Compliance in relation to Cash Management, Transactional Activities and/or General in-store Administrational Policies, Procedures and Processes) • Site Visits and Operational Feedback.
Please note that if you are not contacted within 3 working days, consider your application unsuccessful
MUST HAVE A VALID DRIVERS LICENSESend CV to kommunikasie1@gmail.com
19d
Brackenfell
We are a dynamic promotional gifts and clothing company looking for branding consultants to grow our inbound sales team at our office based in Tygervalley area.We receive a high number of incoming leads daily, which are distributed throughout. The sales team is supported by our amazing administrative departments to ensure the sales process runs as smoothly as possible. This enables our sales team to focus on maximizing sales and delivering exceptional customer service.Requirements:· Previous sales experience is preferred but not essential· Hospitality background will be advantageous· Excellent communication and interpersonal skills· Ability to work under pressure and prioritise tasks· Outstanding analytical, organizational, and time management skills· Exceptional customer service skills· Excellent computer skills and telephone etiquette is a mustResponsibilities:· Assisting customers to purchase our products and their branding requirements· Provide exceptional customer service· Coordinate with team members and departments· Meet monthly sales targets· Process orders and sales· Understand customer demands, needs, and preferencesFull training provided.Starting salary: R9,000.00Our top performers consistently earn over R70k per month, while the average sales staff earn between R20K - R40K in commission.To apply, email your CV and a brief description to applications@brandability.co.za. If you don't receive a response within a week, consider your application unsuccessful.
2mo
Durbanville
FINANCE ASSISTANT - DUAL ROLE INCLUDING DEBTORS ASSISTANTSTART
DATE:01/05/2024SALARY:
R 12,500 - R 15,000Responsible
to for supporting the financial manager of the company on the various entities
within the group. He/she will report to the financial manager directly. He/she
will work closely with the finance team to ensure accurate and timely
processing of financial transactions. Finance assistant will assist to ensure
the smooth functioning of the finance department and maintaining accurate
financial records. They need to have strong attention to detail, good
analytical skills and proficiency in financial software. Basic understanding of
accounting principles and regulations to ensure compliance with financial.
standards. Sage business cloud advantageous. Some of the main responsibilities
will include, maintaining financial records: recording and updating
transactions; bank transactions, invoices, expenses and payments in the
company's accounting software and spreadsheets. Assisting in month end
completion: assisting to prepare weekly and monthly financial reports for
review. Reconciling accounts: will be responsible for reconciling bank
statements and other balance sheet accounts to ensure accuracy and resolve any
discrepancies. Processing invoices and payments: to assist to process customer
+ tenant invoices, supplier invoices and expenses; verify the accuracy of
billing information and assist in making. Payments to suppliers. Assist in the
debt collection process and maintaining collection process with debt collectors
and attorneys. Assisting in Financial reporting: assisting to prepare financial
reports for review (weekly + monthly). Conducting financial analysis: Assist to
analyze financial data, e.g. expense reports, supplier invoice. Providing
support during Audit: Assist to compiling documents together and providing
necessary information to auditors. Assisting in Payroll processing: responsible
for collecting and verifying employee data; time sheets from biometrics
fingerprint system. Assisting in administration process: Filing Assist in the
ordering process of materials required within the group. Preparing tenant contracts
for residential and commercial tenants. Liaising with agent in seeking tenants
and completing all necessary documentation.Please
email CV's to mfrancisco@intergro.co.za www.intergro.co.za
14d
Montague Gardens
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The Engineering department currently has a vacancy for a detail orientated, process-driven, organized individual to join their team. This position requires someone who is able to work in a fast paced, demanding and pressurized environment. The successful candidate must at all times, conduct him/herself in such a manner that reflects the professional and ethical values of the Group. Responsibilities will include, but are not limited to the following:Responsibilities will include, but are not limited to:Plan and implement corrective, planned and preventive maintenance activities, by determining material, equipment, and labour needs to complete maintenance tasks economically and efficiently.Driving and championing the CWorks maintenance system and ensuring all departments utilization targets are met consistentlyManage the Engineering Scope of Works and bill of materialsOptimize resource utilizationProvide and present training to new employees on Cworks maintenance systemEnsure that a high quality of work and safety standards are maintainedIdentify, manage and address any and all discrepancies and inconsistencies with the relevant partiesIdentifying areas of improvement and implementing strategic changes to enhance productivityGenerate and maintain reportsAssist with Engineering Safety processes for day to day operations and shutdown workAssisting with coordinating and planning daily maintenance and repair activitiesCompile and capture machine parts on out stores systemAbide by the regulations as set out in the Occupational Health and Safety ActQualifying Criteria Minimum Grade 12 education or equivalentSuitable qualification/certification in a trade and/or business administrationValid driver’s licenseMinimum of 8 years relevant working experience in a similar roleMust be fully Computer literate (MS Word, MS Excel, MS Outlook)Must have Strong proven administrative skillsExperience working with an Electronic Maintenance systemKnowledgeable on the Occupational Health & Safety ActSound communication skills (understand, read and write English)Must be prepared to work overtime when requiredQualifying Attributes:Strong command of the English language: an eye for detail, meticulous grammar and comprehension, and exceptional written communicationBasic understanding of additional languages advantageousMeticulous, accurate and attentive to detailExcellent business acumen and interpersonal skillsThe ability to self-manage with minimal guidanceAble to meet deadlines for multiple tasks at a timeAbility to work under pressureAbility to organize and plan carefullyHard-working and self-motivatedAbility to work independently as well as in a teamTime management and organizational skillsExcellent standards in execution Type PermanentReporting to: Engineering Manager /Engineering DirectorBenefits include· Provident fund· Life cover· Funeral cover· Medical aid - hospital plan· 15 x paid leave days per annum· Long service leave after five years of employmentStandard hours
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DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
ENVIRONMENT:
A leading Specialist Fund Administrator seeks the expertise of a meticulous, critically thinking & highly driven Int-Senior Business Analyst to join its Client Solutions division. Your core role will be to define specifications for process and system enhancements, production support items and normal SDLC BA responsibilities, including systems testing. The role includes a component of production support. You will require a BA Diploma or higher or other relevant tertiary qualification or be studying towards one, a minimum of 5 years’ formal BA and Process Analysis, 3 years’ experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration, at least 3 years’ Software Testing, SQL skills & the full MS Office Suite including Advanced Excel and Visio or equivalent, a solid understanding of End-to-end administration processes and experience in the full range of Business Analysis competencies (BABOK).
DUTIES:
* Root-cause analysis and resolution of production support issues within agreed service level agreement (SLA).
* Requirements definition for process and system enhancements, Business as Usual (BAU) changes and production support items.
* Be involved in system’s testing of both fixes and enhancements.
* Improve structures and processes within which the Client Solutions team operates.
REQUIREMENTS:
*Qualifications –*
* Business Analysis qualification (Diploma or higher).
* Relevant tertiary qualification or studying towards one.
*Experience/Skills –*
* At least 5 years of formal Business and Process Analysis experience.
* At least 3 years’ experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration.
* Exceptional client services.
* Experience of full Microsoft Office Suite, including Advanced Excel and Visio or equivalent.
* SQL experience.
* Experience in the full range of Business Analysis competencies (BABOK).
* Good understanding of the End-to-end administration processes.
* Experience in process improvements and process definition.
* Proven track record of driving and implementing improvements.
* Software Testing (at least 3 years’ experience as part of the BA competency).
*Advantageous –*
* Flexcube
* Bizagi
* Digiata
ATTRIBUTES:
* Proven analytical and critical thinking skills.
* Keen attention to detail, passionate about.
* Proactive, self-managed, a sense of urgency and outcomes driven.
* Positive and Professional, with excellent communication and stakeholder management skills.
* Unquestionable integrity.
*While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.*
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. *Only
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Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
*Job Purpose:*
* To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
* To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
* To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
* To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
*Education and Experience Requirements:*
* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: Relevant Retail/Business Management qualification (External applicants)
* Desirable: Degree in Relevant Retail/Business Management
* Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
* Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
*Job Knowledge and Skills Required:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of people manageme
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You are a professional Business Analyst with strong interpersonal skills and are fluent in “tech” talk to effectively communicate and translate client and business requirements into usable technical solutions.You have stickability when it comes to embarking on a steep learning curve in order to fully understand the DataOrbis technology stack, processes and service offerings.You are skilled in executing business analysis tasks and completing the required specification documentation in order to ensure that new development projects and relevant project enhancements are delivered on time and according to user requirements. You have strong business process and best practice knowledge as relates to application development and design. Where required, you can be counted on to drive testing through the various test cycles and will be responsible for creating and facilitating testing plans, test cases and running user acceptance sessions. You have strong attention to detail and are able to put together reader friendly digital “user guides” ensuring that all and sundry have the know-how for the successful usage of application enhancements.You are proactive and tenacious and are happiest when assisting, gathering, analysing and validating business requirements in the execution of Business Analysis tasks.You are interpersonally skilled and a strong administrator who loves data and are comfortable in collaborating, engaging with and building rapport with various development teams and both internal and external application users as required. You possess a technical mindset and understanding of our DataOrbis clients wants and needs, and you can easily identify opportunities for efficiency, ensuring that the client recognizes the value being added to their business by our service offering.You enjoy working within a team-based environment are confident in your communication to effectively manage both up and down, communicating continuously, and ensuring that all involved are aware of timelines and deliverables as per the client’s requirements.You will be part of a Project Office and will report directly to the Project Manager. You will work directly with the DataOrbis Project Office, and closely with the Growth, Commercial, Custom teams, International Data Office in ensuring the development and delivery of technical solutions according to the business and client’s needs.Responsibilities include: Understanding the needs of multiple stakeholders by professionally engaging with internal team members and external stakeholders within the client’s organisation’s through the running of requirement gathering sessions.Effectively understand business requirements and translate these into usable technical solutions.Developing and maintaining functional specification documents for internal and external projects and relevant
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2y
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We are looking to recruit a Category Assistant to manage development projects and provide status updates to Private Label as well as to support the Portfolio Manager and Technical Manager with all duties relating to Private Label and Special Occasions.
*Job Objectives*
* To plan, execute and monitor development projects (packaging redesigns) on behalf of the NPD Buyer, through coordinating and engaging with key stakeholders (NPD Buyer, Category Manager, Technologist and BTB) to ensure successful on time delivery.
* To brief and develop packaging redesigns in line with Brand strategy and to provide regular status updates on these projects.
* To store and label all supplier NPD, benchmark and competitors samples to ensure accessibility when needed.
* To assist Portfolio Manager and Technical Manager on all ad-hoc administrative duties, such as meeting scheduling, courier management, assistance with board report, filing, pulling reports, sales analysis, sample tracking and arranging bi-monthly meetings including the agenda and meeting minutes.
* To assist in all duties related to the planning and execution of Christmas presentations to the Operating Board and media, including monitoring timeline, arranging venue, sourcing samples from Category and ensuring payment is made to all vendors.
* To assist with all duties related to analysing and compiling competitor reviews for each Special Occasion (Valentine’s Day, Easter, Mother’s Day, Father’s Day, Halloween and Christmas).
* To assist the Packaging and Research Coordinator with tasks required to compile and communicate the Inside Scoop.
* To assist the Portfolio Manager and Private Label Executive with drawing reports for Monday Scorecard meetings, including sales and promotional performance analysis.
* To assist NPD Buyers in all administrative duties relating to RAG approval, such as sample tracking and courier process.
* To ensure Private Label business reporting and business perception is upheld through quarterly Private label flagging to ensure SKUs are classified correctly; Private Label cabinet show cases latest launches (foyer, MD and CEO office); Good to Great Communication (assist with presentation and co-ordinate samples required).
*Job Experience:*
* Essential: 1-3 years Retail experience
*Education:*
* Essential: Matric
* Essential: Retail Business Management/equivalent
*Job Related Skills:*
* PC Literacy (Microsoft office suite, Internet, Outlook)
* Analytical skills
* Numerical acumen
* Communication skills
* Creative skills
* Planning and organising
* Presentation skills
* Interpersonal skills
* Research skills
*Competency Requirements:*
* Working with People
* Planning and Organising
* Following Instructions and Procedures
* Relating and Networking
* Writing and Reporting
*Job Experience:*
* Essential: 1-3 years Retail experience
*Education:*
* Essential: Matric
* Essential: Retail Business Management/equivalent
*Job Related Skills:*
* PC Literacy (Microsoft office suite, I
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2y
1
Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.
*Job Purpose:*
* To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
*Job Objectives:*
* To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
* To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
* To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
* To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
* To timeously and efficiently resolve all customer queries in line with the Companys policies.
* To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
* To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Qualifications and Experience:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at grade 12 level
* Essential: Relevant Retail/Business Management qualification (External applicants)
* 1 years experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
* Numeracy and stock management experience
*Skills, Abilities and Job Related Knowledge:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of competency based interviewing
* Results and target driven
* Sound managerial skills
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
* Leading and Supervising
* Delivering Results and
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The Mergon Foundation, an initiative of Mergon that serves a community of Christian ministries and NPOs, is seeking to employ a Relationship Manager for its Sub-Saharan Africa portfolio. Based in Stellenbosch, the Relationship Manager will provide leadership to the Foundation’s West Africa region, build relationships with partners, administrate and initiate projects and partnerships.Are you a strategic thinker with strong relational skills and leadership abilities, who has the ability to collaborate on various levels? Do you have a passion for missionary and developmental work in West Africa? If so, you may just be the person we are looking for. At least 3-7 years’ experience in a relationship management role is required, as well as a tertiary qualification in a relevant field. French as a second language will be advantageous.For more information visit www.mergon.co.za and to apply, click here:https://bit.ly/SAAFoundationRM
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Key ResponsibilitiesAdministration linked to Account being managed: Price files, validation reports, raw material supply & pricing, sales tracking, order fill monitoring, loading new launches, weekly and monthly reporting, PIRs, redundant stock.Product costings, working with NPD and customer to achieve desired products and price points.Imports / Exports proficiency, working with foreign suppliers, foreign exchange, buying at best rates.Verifying costings against SYSPRO, once loaded and actioning correctionsAnalyzing sales and margin performance. Continually reviewing Sales performance to ensure max. opportunities are attained in growing the business & identifying profit improvement initiatives.Teamwork and communication with relevant matrix teams across site.Bi-Annual price reviews and negotiations(Information gathering and Interrogation)Customer relationships & service: Presenting and negotiating pricing and promotions.Annual Budgeting: Compiling and setting up Sales Budget for the Site and trackers to monitor performance weekly, Mthly, Biannually and Full Year performance.Market analysis: Trends, comparative pricing, identifying gaps and opportunitiesCategory management, all encompassing to drive sales growth and relationships with customer and suppliers.Project management: ensuring you meet the critical paths set.Driving Current and New business opportunities to grow the businessTeamwork, Team playerKey Skills Self starterAble to articulate and communicate effectivelyFast learnerEnergetic and curiousNumerical and AnalyticalAttention to detail / ClericalNegotiation skillsTeam playerPeople skillsTime management skillsPassion and interest in foodHigh level of accountability QualificationsMin 3-5 years in a similar roleDegree: Bcom/ Food Science/ BTech Cost & Management accounting or similarImports/ Exports experience and knowledgeMicrosoft office proficiency
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HR Manager R420K Cape Town Our client, a well-established company based in Bellville, providing electrical transformer design, manufacture, testing and supply services to commercial and industrial customers, is seeking to recruit an HR Manager to support their ever growing business.Responsibilities: Developing, implementing, and monitoring HR policies & procedures.Ensuring compliance with all relevant employment legislation.Implementing a recruitment strategy and managing the recruitment process.Project Managing HR Activities.Coaching management in good management practice.Facilitate disciplinary & performance discussion and coordination of disciplinary hearings.Remuneration benchmarking & structuring, including benefit comparisons.Training initiatives, sourcing service providers, booking courses, and maintaining training records.Employment Equity administration and collation of information.Skills development administration and collation of information.Generating contracts of employment and other employee-related correspondence.Monitoring probation periods and contract periods.Inducting new employees.Handling Issues of communication & conflict management.Facilitating culture change.Experience or demonstrated understanding of the Succession planning process.Experience or demonstrated understanding Change Management.Skills and Requirements: A minimum of a Diploma in Human Resources/HR Related field.At least 3 years’ applicable experience within a generalist HR role.IT skills (G-Suite, MS Word, MS Excel, MS Outlook).A confident and assertive approach.Excellent organisational skills.Process-driven; strong administrative and analytic skills.Comprehensive problem-solving skills and attention to detail.Please apply online. We look forward to seeing your CV.
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Our client within the is seeking an experienced Debtors Controller for a contract role available at their company.Required: Qualifications Diploma in bookkeeping or equivalentMatric/ Grade 12 with accounting, or equivalent Experience/ Industry Knowledge Minimum of 5 years’ experience in debtors clerk function.Computer literacy & strong reconciliation skills Previous experience on ERP System (SAP will be advantageous)Banking and accounts administrator experience Duties will include: Customer collections and manage debtors aged analysis as per agreed 90 days for all Covid related customersResolution of customer queriesDebtors age analysis to balance to the GLBalancing of debtors control account at month endDaily bank deposits to be entered and allocatedOnline customer files to be organized, timely and complete with all necessary documents as per audit requirementPOD’s to be forwarded to customers via email or courierDOH report to be submitted timeouslyDebtors’ collections forecast report to be completedProcessing of credit notes and journal entriesMonth end report to be done timeouslyAllocate payment to correct debtors account, as per remittance advice/disbursement received and payment reconciliationFiling as per audit compliance including filing of all debtor’s documentationProcess journal entries
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The main purpose of the role is to deliver support to end users in the organisation on how to use various types of software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting applications and software for all internal customers, such as operations, development, and other business units. The incumbent is also responsible for contributing to the design, testing, delivery, and improvement of software applications.Permanent: Cape Town and JohannesburgBusiness Requirements Attend Business Analysis -Scoping SessionsStandard Operating Procedure review and improvements to be documented into End-user training guidesRequired to train Business in the following Modules (Procurement, Finance, Sales and Stores/Operational, Call Centre)Create Reports and Forms Design in Crystal Reports.Problem solving & support (during and after implementation. Key deliverables and outputs Provide support on software programmes by fielding incoming tickets from end users..Monitor and improve support process effectiveness by creating and deploying feedback mechanisms for end users, analysing results and implementing appropriate changes.Monitor, document and communicate application problems and issues to key stakeholders, including management, development teams, end users and team leads.Enhance end user effectiveness by implementing training on the software applications used in the organisation and maintaining own expertise in these applications.Actively participate and support the roll out of group-wide IT projects, especially related to new business applications.Assist in designing, delivery and improvement of software applications, including testing new and existing software applications under development or consideration for purchaseEnsure the implementation of and compliance with all internal policies, processes and quality standards as applicable to the area of responsibility.Create and manage constructive relationships with internal and external providers, including but not limited to developers, Business Intelligence, IT infrastructure team, software vendors and software development vendorManage second line support service providers in terms of delivery and task tracking..Ensure that all reports and administrative documents are completed as agreed. This includes incident reports, status updates and applicable monthly reports..Provide guidance and learnings to other team members.Internal customersAll business units and functional departments in the organisationTeam members Qualifications and Experience Degree in Computer Science / Information SystemsIntroduction to business analysisIntroduction to project management2 - 3 years in IT application support providing support to end usersExperience in
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYwMDI4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216615&xid=1108_60028
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Quantity Surveyor - one year contract - Cape TownJob SummaryWe have an excellent opportunity available if you are immediately available with your QS experience to take on a one year contract position in Cape Town?REQUIREMENTSMatric, BTech Quantity Surveying qualificationMinimum 5 years Post graduate experience with onsite measurementMust be ambitious and enthusiasticA Non-smoker with no criminal recordMust have own car and driver’s license requiredEfficient in Microsoft OfficeWinQSEstimating DUTIESOn-site measurementLiaising with contractorsValuationsManage the Filing SystemQS Administration dutiesWorking Hours:When no overtime is required: 8 hours a day, 5 days per weekWhen overtime is required: 12 hours a day, 7 days per week when required for a minimum of 38 days and not more than 100 days consecutive. Salary: R dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below. Follow us on Facebook Follow us on LinkedIn Visit our Website
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMjI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193245&xid=1266_51229
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CAD Engineer - Cape TownIntroductionVery successful Engineer Firm needs a Engineer that focus on drawing approval and data management. Must have a Engineering degree and managed a drawing officeDuties & ResponsibilitiesYou will be working with our Customers to assist with the approval process of their designs and drawings with a focus on data integrity and manufacturability, whilst ensuring the maximum levels of Customer satisfaction.You will provide our Customers the highest quality support within the scope provided by the client with regards to the CAD Approval and checking and reporting on the modelling and drawing techniques used by the CAD users.You will actively contribute to the creation and delivery of content and the management of content creation of the customers’ CAD and drawing standards to ensure effective and efficient drawing and modeling practices.You will assist with user training and assistance during implementation and day to day operation of Product Data Management solutions and customization of established systems in order to ensure that the users work within the provided standards.You may also be asked to provide training, online, at our premises or on site.Training the customers on the use and administration of SOLIDWORKS PDM products.Any additional duties / tasks as required by your manager.Desired Experience & QualificationDegree in Mechanical or Mechatronic Engineering.CSWP/CSWE (Not mandatory but beneficial).Managed a drawing office and its draughtsman.ECSA Professional Registration or Candidate registration (Not mandatory but beneficial).Knowledge & ExperienceKnowledge of CAD, preferably SOLIDWORKS but not limited to.Experience in a data management system, preferably SOLIDWORKS PDM but not limited to.Exposure to a manufacturing environment.3 – 5 Years engineering experience.Simulation experience (Not mandatory but beneficial).Basic- PC Hardware Concepts, Technology, and Installation.Basic - PC Troubleshooting.Strong knowledge of manufacturing processes and drawing approvals.Strong knowledge in best modelling techniques and attention to detail while enforcing the high standards for the client.Experience drawing in SOLIDWORKS.Personal AttributesStrong problem solving and analytical skills.Attention to detail and data administration for checking drawings and their properties prior to approval.Show pride in your work and upholding high work standards and ethics.You will possess excellent communication skills, verbal and written and be a good listener.Capable of working independently and in a team.Adhere to the company’s values.Package & RemunerationR25000-R70000 depending on experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMTc5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193214&xid=1266_51179
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Leasing Manager (Property) - Cape TownReference: JHB002250-LdS-1Oversees all Leasing functions including the control and management of leasing agreements and related documentation. Assists in the resolution of difficult and complex lease negotiations. Performs intermittent evaluation of Leasing policies and procedures and modifies as needed. Ensures that established policies, procedures, and legal requirements are followed. Coordinates activities, ensuring that all subordinate areas of responsibility support Company objectives. Trains, directs, and appraises personnel. Ensures that services are delivered professionally and efficiently.Duties & ResponsibilitiesREQUIREMENTS:Minimum of Grade 12 or equivalent qualificationB Com/ Business Admin/ Real Estate/ Public Administration Degree (advantageous)3-5 years experience as a Leasing Manager in the property environment. DUTIES:Interpretation and data entry of new leases into MDA, for lease information, recurring billing and logging information in a timely manner with a focus on accuracy and continuityInterpretation and data entry of new leases into MDA of ancillary documentation, such as renewals, amendments, addendums and terminations in a timely manner with a focus on accuracy and continuityDrafting offers to lease, lease agreements, addenda, cancellation agreements, cessions and assignments and any supporting leasing documentation timeously and accuratelyLiaising with tenants, portfolio manager and landlords to complete any area change requests for leasing activity that require a unit and/or an area changeLiaising with the landlord and portfolio managers to obtain lease approvalsWorking closely with the landlords and portfolio managers to obtain understanding of the upcoming leasing documentation and act on inputting leasing documents onto MDA to ensure accurate leasing activityWorking with the landlord and portfolio manager to ensure that the leasing activity is recorded accurately and in a timely manner to support the landlords’ reporting requirementsProvide support to the portfolio managers when requiredTo regularly communicate and follow up with tenants with regards to outstanding documentation, including FICA documentationAssist tenants, portfolio managers and landlords to resolve all complex tenant leasing queriesKeep all tenant files and filing systems updatesUpdate and amend standard lease documentation in accordance with legislative amendments and enactmentsWriting legal opinions on proposed amendments to tenant-specific requirementsInitial invoicing of lease fees and depositsPerforming lease audits on all lease documentation to ensure all lease documentation is correctly signed and is legally enforceablePreparing, compiling and sending monthly lease reports to the landlordSubmitting commission calculations to the landlord for approvalManagement of leasing administrator by checking all loading of all leasing documentation, lease fees and deposits loaded on MDAChecking all leasing doc
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We have an opportunity for an Assistant Restaurant Manager to join our team in Stellenbosch on a full time basis.REQUIREMENTSGrade 12Bilingual2 - 3 years previous restaurant management experience or similar role in the hospitalityindustry at a similar establishmentComfortable in dealing with very distinguished clienteleGood knowledge of food and beverages, including dietaries, bar and wine varietalsTeam management & training abilitiesPrevious experience in award-wining restaurants.Wine certificate courses.Must be well-presented and have strong customer service orientationAbility to learn quickly - must have mastered the menu after a period of 1 month in thepositionAvailability to work within opening hours (e.g., evenings, public holidays, weekends)Excellent interpersonal- & communication skillsAbility to maintain a professional working relationship with all departmentsFlexibility and AccountabilityVaccination certificate Job DescriptionEngaging with the guests in the Restaurant by being present, keeping an eye on serviceand constant interaction with guests and responding to their needsTraining and quality control of the Restaurant staff & managing staff performance Communicating relevant information to team, Restaurant Manager and guestsCoordinate communication between front of the house and back of the house staff Planning rosters and managing stock flowImplementing new and fresh service ideas, train, manage and implement storytellingservice journey from food to table.Ensuring service standards are upheld and monitored.Doing daily cash-ups and notifying any other departments/suppliers of relevantinformationForward planning of department, assist Junior Managers & Restaurant Manager on daysoff where duties need to be carried forward. Monitor compliance with safety and hygiene regulationsGeneral administrative duties, including record keeping, ordering of staff uniforms,processing emails, responding to guests, meeting with suppliers
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMTY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193206&xid=1266_51169
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experi...Job Reference #: 202640
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
• S...Job Reference #: 202417
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
•...Job Reference #: 202414
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Our client specialises in consultancy and software solutions for asset and workforce management. Their mobile software simplifies complex situations for organisations with dispersed assets. They serve diverse industries, including notable clients with the likes of the Department of Energy and Eskom South Africa. They are looking for a Product Owner to join their dynamic team.
Job Description:
The Product Owner will be crucial in understanding user needs and market trends to develop the right product features. Focus will be on driving revenue growth by implementing strategies to maximise profitability across their services. This role reports to the CEO and is based at their offices in Stellenbosch.
Job Responsibilities:
• Work closely with UI/UX teams to ensure a seamless and engaging user experience that encourages user retention
• Engage with the testing team to ensure that the product is optimised for monetization
• Identify potential service providers, establish contact, and persuade them to collaborate with the Application platform
• Foster and sustain meaningful relationships with existing partners to ensure satisfaction and optimal use of the platform
• Collaborate with cross functional teams, including developers, UI/UX designers and marketing to define and prioritize features that optimize revenue generation
• Ensure all features realised and approved by the Product Committee maintain a positive user experience
• Conduct market research and user feedback analysis to inform feature decisions
• Collaborate closely with the digital marketing team and agencies to refine strategies and campaigns to bolster sales
• Provide feedback and requirements to the development team to enhance the platforms features and user experience with an aim to boost sales
• Develop and execute a comprehensive monetization strategy for the mobile app, aligning with the overall business goals and user experience
• Stay informed about industry trends, competitor strategies and emerging technologies to drive continuous improvement
• Utilise data analytics tools to monitor sales performance, adjusting strategies based on insights
• Regularly report on achievements, challenges, and areas of opportunity Skills:
• Demonstrated expertise in market research, sales, negotiation, and closing
• Proficiency in CRM software, data analytics tools, and digital marketing strategies
• Excellent verbal and written communication capabilities
• Ability to work autonomously and collaboratively
• Acquaintance with recent e-commerce trends and practices Qualifications and Requirements:
• Bachelors degree in Business Administration, Marketing, or a related field
• Masters degree advantageous.
• Bachelors in computer science advantageous
• Minimum of 5 years experience in business development, sales, or a related role with a focus on product management
• Demonstrated experience in the specified service sectors
• Experience in an e-commerce app space Sal...Job Reference #: 202596
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In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
Responsibilities:
• Policy Sales: Following up on quote requests, taking inbound calls, and assisting customers to take out policies or add additional coverage to their existing policies
• Reporting and Administration: Ensuring all internal and external processes are followed, allowing for accurate reporting, and meeting internal and partner requirements Requirements:
• Grade 12 (minimum)
• Must have your own transport
• Must have a Neutral Accent - fluent in English as this is for a International campaign
• Practical experience in sales / upselling (advantageous)
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy speaking over the phone and building relationships with clients
• Be a team player
• Love learning, chasing targets, and problem-solving
• Be able to listen well to match the best products with clients individual needs
• Full training is provided Remuneration Benefits:
• Market Related (depending on experience)
• Shift allowance
• Commission earnings based on monthly sales and conversion rate
• Hybrid working environment 3 days in office and 2 days work from home Working hours:
• Early shift: 12:00am to 08:00am
• Late shift: 02:00am to 10:00am Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202603 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202603
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