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Bookkeepers Responsibilities: Maintaining records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.Verifying transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger.Bringing the books to the trial balance stage.Completing tax forms.Entering data, maintaining records and creating reports and financial statements.Balancing general ledger by preparing trial balance & reconciling entries.Managing accounts receivable/payable and handling payroll in a timely manner.Developing system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.Maintaining historical records by filing documents and electronically.Preparing financial reports by collecting, analyzing and summarizing account information. Requirements Relevant BS degree in Finance, Accounting or Business Administration.Proven bookkeeping experience.Solid understanding of basic bookkeeping and accounting payable/receivable principles.Must have a proven ability to calculate, post and manage accounting figures and financial records.Have data entry skills and knowledge in MS Office.Hands-on experience with spreadsheets.Proficiency in English.Have customer service orientation and negotiation skills.High degree of accuracy and attention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186240&xid=1109_73241
2y
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*Reference: JHB006319-JA-1*
FMCG Manufacturing concern based in *Meyerton *has an opportunity for an experienced Payroll Administrator. SAP payroll essential. Ability to communicate in Sotho and Zulu mainly.
Previous exprience working in a manufacturing plant / production facility is essential.
This position is responsible for the administration of the company’s time and attendance and payroll systems.
* *
*Minimum Requirements*
*Qualifications**: *Diploma in Accounting, Bachelor’s degree in Accounting or studying towards
*Minimum of 2 years’ experience in payroll functions*
Knowledge of Income Tax Act, UIF and SDL
*Skills *would include* SAP, Payroll Accounting*, Financial Accounting
Required skills:
* Remuneration procedures
* Leave procedures
* Financial Accounting
*Duties would include the following:*
*Payroll and Administration*
Compile Monthly payroll for both salaries and wages
Payrolls download
Review of downloaded payrolls and correction of any errors
Update Monthly overtime schedules
Bonus Calculation
Calculation of all deductions
Calculation of all increase amounts
Calculation of any back-pay
Resolve all pay related queries
Managing all staff related loan accounts and ensure timeous and accurate deductions
Leave Administration
*Financial Accounting*
Complete all compensation related sheet reconciliations
Prepare all parked documents for compensation/ HR related payments
Assist with compensation projections for Budget & Forecast purposes
Prepare all compensation related journals
Analyse accounts for Year End schedules
*Management Reporting*
Monthly reporting on overtime trends
Monthly reporting on legal compliance of overtime
T&A Administration and reporting
Cell phone airtime administration and reporting
*Statutory Reporting*
Complete of all returns i.e. PAYE, SDL, UIF and WCA
Complete IRP’5 reconciliations
Resolve all Receiver of Revenue queries
R 280 000 - 340 000
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUxNTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1236952&xid=1555_51592
2y
1
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Sales Represenative is required to continuously generate new and increase sales with existing customers to acceptable level of sales turnover and gross profit margin by developing and maintaining fruitful professional relationship with customers to ensure annual sales targets of the company are met year on year. The position is based in Vereeniging.
*1. Generation and maintenance of sales*
* Generate monthly sales in line with agreed sales targets on both new and existing accounts.
* Follow up on new leads and close deals
* Attend relevant tender briefings including participating onsite inspections and evaluations
* Put together proposal for tenders and contracts including pricing schedule and submitting the tender documents on time
* Attend trade shows to identify potential sales leads and make meaningful contact with existing customers
* Conduct presentations and demonstrations with potential customers
* Keep abreast of industry trends to identify new opportunities for potential sales
* Independently evaluating and interpreting own sales figures and subsequently implement necessary measures
* Coordinating sales efforts with marketing programmes i.e distributing marketing material, communicate specials and other matters of interest to the customers
*2. Acquisition*
* Acquiring new customers
* Finding potential customers through the use of his/her own legal and professional initiatives
* Attend trade shows to identify potential sales leads, make meaningful contact with existing customers
* Follow up on all leads from trade fairs and with all prospective customers and report back to his/her own manager
* Identify opportunities for possibly collaborations and discuss with management for consideration i.e agents, distributors for consideration
*3. Customer Service and support*
* Cold calling on customers
* Conducting customer visits and meetings and reporting back to management team
* Regular update and submission of sales calls /visits reports
* Present and sell the whole range of HANSA-FLEX product and services (business divisions hydraulics, metallics, cylinders, mobile services etc.)
* Strict deliberation on key accounts on orders, deliveries and payments
* Develop and maintain professional business relationships with new and existing customers
* Respond to all customer enquiries i.e credit terms, products, prices, availability etc..
*4. Customer Service and support*
* Receiving customer complaints
* Dealing and resolving complaints by the customer(s) before escalation to a higher level
* Providing customers with regular progress, updates and feedback
*5. Sales Administration *
* Send quotations to customers when available to do so
* Compiling and submitting weekly and monthly reports
* Maintain customer records and all other types of data relating to own work
* Ensure proper record keeping of all relevant information in respect of your day-to-da
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzg5ODhfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137415&xid=1555_8988
2y
1
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Meyerton:JUNIOR CONVEYANCING SECRETARYMinimum requirements: ° +/- 2 years experience in transporting of properties is compulsory. ° Must be neat and professional. ° Proficient in Afrikaans and English. ° Minimum qualification - Matric. ° Computer literate in Lexis Convey. ° Stable employment record. ° Contactable references. Resident near Meyerton preferablyDuties:-Transportation of property, from receipt of instruction to finalization of transfer.-Compilation and typing of documents. -Liaising with clients and general legal secretarial and administrative tasks. E-mail updated and detailed CV (not as a link) to suezelle@peterslaw.co.zaNO APPLICATIONS WILL BE CONSIDERED IF YOU DO NOT MEET ALL THE REQUIREMENTS.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ0NzEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1164751&xid=1266_44713
2y
1
SavedSave
Bookkeepers Responsibilities: Maintaining records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.Verifying transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger.Bringing the books to the trial balance stage.Completing tax forms.Entering data, maintaining records and creating reports and financial statements.Balancing general ledger by preparing trial balance & reconciling entries.Managing accounts receivable/payable and handling payroll in a timely manner.Developing system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.Maintaining historical records by filing documents and electronically.Preparing financial reports by collecting, analyzing and summarizing account information. Requirements Relevant BS degree in Finance, Accounting or Business Administration.Proven bookkeeping experience.Solid understanding of basic bookkeeping and accounting payable/receivable principles.Must have a proven ability to calculate, post and manage accounting figures and financial records.Have data entry skills and knowledge in MS Office.Hands-on experience with spreadsheets.Proficiency in English.Have customer service orientation and negotiation skills.High degree of accuracy and attention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186240&xid=1109_73241
2y
1
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Our client is looking for a Business Unit Manager to join their team.Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plansOverall responsibility for performing all duties in compliance with related legal/statutory regulations, professional duties, responsibilities and obligations.Manage, direct and monitor the overall performance of the factoryEffective liaison with and support and assistance to the whole of the organisationMaintain and improve mechanisms for factory production and activities, including surveying and measuring the operations, processes, outcomes and profitability and disseminate feedback to the appropriate internal entitiesUtilize appropriate systems to manage factory production, functions, analysis and documentationDirect the development of plans for the factory and production to achieve targetsDeveloping plans for the factorys progress, production improvement and general growthSupport to all other units/departments with related issuesSubject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are metReporting (content and format as agreed) on a monthly basis or as otherwise requiredDeveloping plans for team activities to include strategy to achieve targetsAssist in the development and preparation of the strategy and general business planning of both the factory and the organization as a whole.Delegate authority and responsibility to team with supervision, accountability and reviewSet an example for team members of commitment, leadership, work ethics and habits and personal characterKey Skills Leadership with ability to motivate and manage a teamProven ability to coach and develop othersHigh degree of integrity and honesty in all dealingsExcellent analytical, interpersonal, organisational and communication skills.Ability to work under pressure Job Role: Business Unit Manager Industry: Manufacturing / Production Salary: Negotiable Required Skills 5 Years of Experience QualificationsQualifications sufficient to perform the job role a national diploma in business management and/or any engineering field. Your knowledge in sales, marketing, safety, quality management systems will be an added advantage.Languages required bilingual (English and Afrikaans)Experience in this type of job role insert as applicable e.g. minimum 5 yearsThorough understanding of factory environments, manufacturing and business process and management, requirements and dynamicsTo be able to use software account pastel evolution
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc2NjQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196332&xid=1109_76645
2y
1
SavedSave
Sales Represenative is required to continuously generate new and increase sales with existing customers to acceptable level of sales turnover and gross profit margin by developing and maintaining fruitful professional relationship with customers to ensure annual sales targets of the company are met year on year. The position is based in Vereeniging.
*1. Generation and maintenance of sales*
* Generate monthly sales in line with agreed sales targets on both new and existing accounts.
* Follow up on new leads and close deals
* Attend relevant tender briefings including participating onsite inspections and evaluations
* Put together proposal for tenders and contracts including pricing schedule and submitting the tender documents on time
* Attend trade shows to identify potential sales leads and make meaningful contact with existing customers
* Conduct presentations and demonstrations with potential customers
* Keep abreast of industry trends to identify new opportunities for potential sales
* Independently evaluating and interpreting own sales figures and subsequently implement necessary measures
* Coordinating sales efforts with marketing programmes i.e distributing marketing material, communicate specials and other matters of interest to the customers
*2. Acquisition*
* Acquiring new customers
* Finding potential customers through the use of his/her own legal and professional initiatives
* Attend trade shows to identify potential sales leads, make meaningful contact with existing customers
* Follow up on all leads from trade fairs and with all prospective customers and report back to his/her own manager
* Identify opportunities for possibly collaborations and discuss with management for consideration i.e agents, distributors for consideration
*3. Customer Service and support*
* Cold calling on customers
* Conducting customer visits and meetings and reporting back to management team
* Regular update and submission of sales calls /visits reports
* Present and sell the whole range of HANSA-FLEX product and services (business divisions hydraulics, metallics, cylinders, mobile services etc.)
* Strict deliberation on key accounts on orders, deliveries and payments
* Develop and maintain professional business relationships with new and existing customers
* Respond to all customer enquiries i.e credit terms, products, prices, availability etc..
*4. Customer Service and support*
* Receiving customer complaints
* Dealing and resolving complaints by the customer(s) before escalation to a higher level
* Providing customers with regular progress, updates and feedback
*5. Sales Administration *
* Send quotations to customers when available to do so
* Compiling and submitting weekly and monthly reports
* Maintain customer records and all other types of data relating to own work
* Ensure proper record keeping of all relevant information in respect of your day-to-da
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzg5ODhfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137415&xid=1555_8988
2y
1
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Are you in the market for *temporary *nursing opportunities at a well-established and leading healthcare agency? MHR is currently recruiting temporary *Theatre Enrolled Nurses (EN)* to work at a private hospital in *Vereeniging* and *Vanderbijlpark* in Gauteng. Join our dynamic team today to take advantage of the range of benefits we offer:
* Competitive pay rates
* Flexible payment options
* Placement opportunities at various clients across South Africa
* *Complimentary indemnity cover at specified clients*
* Executes duties and responsibilities according to scope of practice
* Theatre duties and responsibilities
* Delivers quality nursing care in collaboration with the multi-disciplinary team
* Current registration with SANC
* Work experience in *Theatre* is essential
* Sound knowledge of Scientific Nursing Process, nursing activities and procedures as per Scope of Practice
* Ability to identify, prevent and report medico-legal risks and adverse events within the unit
* Knowledge of stock control principles
* Competent in the demonstration and assessment of relevant clinical procedures
* Must be available IMMEDIATELY
Note that some of our clients have implemented mandatory COVID-19 vaccination policies effective *1 April 2022*. Please check with the MHR representative when you are invited for an interview and supply proof of COVID-19 vaccination if required by the specific client.
* Current registration with SANC
* Work experience in *Theatre* is essential
* Sound knowledge of Scientific Nursing Process, nursing activities and procedures as per Scope of Practice
* Ability to identify, prevent and report medico-legal risks and adverse events within the unit
* Knowledge of stock control principles
* Competent in the demonstration and assessment of relevant clinical procedures
* Must be available IMMEDIATELY
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzc1NzlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1136698&xid=1555_7579
2y
1
Minimum requirements: SAMTRAC /Nebosh IGC Qualification or relevant degree5 years experience as a Health and Safety manager in a food factory setting with 350-500 People / multiple plants ( NON NEGIOTABLE)5 years experience as a HOD reporting to a factory manager / operations managerFood Safety Certification is ideal (HACCP / SQF) 2-3 years Incident investigation experience2-3 years Managing security contracts experience2-3 Years Experience in managing of outsourced service providers and contractors1 years experience on Railway regulator (RSR) (beneficial)Budget /cost control/financial acumenInspections/auditing Experience in health and safety environmentWorking with a team of people 5-10 (9 HODs and 6 Reports)Level 1 First AidLevel 2 Fire Fighting Duties and Responsibilities: Compliance with relevant legislation and regulations pertaining to Occupational Health and Safety and Environmental fields, which include, but are not limited to:Upholding/implementing of Group Risk standards, policies, and proceduresSelf-auditing in accordance with the Group Risk auditChairing of committee meetings to discuss risk audit gaps, incidents, non-conformances, business continuity plans and other business risksHazard identification, risk assessment and compiling/reviewing of safe working proceduresIncident and accident investigation, including system logging and escalationsManagement of insurance risk exposure recommendationsSecurity contract management on the plant and surrounding sitesManagement of staff wellbeing (such as medical screening) and training (such as Induction, Legal Liability, Health and Safety Representative, First Aider, Fire Fighter, Environmental, etc.)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzczODM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1267840&xid=1108_73836
2y
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Your Grade 12 and LLB degree with at least 5 years post qualification experience in commercial disputes and litigation, acquisitions and drafting of legal processes will enable you to:Legal Expertise:AcquisitionsCorporate LawCommercial LawLaw of ContractPeople:Ability to communicate with a variety of individuals on all levels in order to obtain and confirm informationLiaise with employees across the GroupWork effectively as part of a teamResponsibilities:Provide legal opinionsNegotiate and draft/review agreements and other legal documentationDeal with disputes and litigation (commercial), with specific reference to compliance, legislative and regulatory requirementsInstruct and liaise with external legal counselGive legal guidance to management and the boardConsult on and draft all types of contracts and agreementsDeal with subpoenas and claims brought against the GroupCompliance with internal governance standards as well as regulatory requirementsMaintenance of a library of contract precedentsMaintenance and management of a formal agreement registerDocumentation of legal processes to be followedMaintenance of legal sections of the Risk Management databaseGeneral administrative responsibilities that ensure the smooth running of the Risk Management (legal) function including periodic reporting, assisting with regulatory compliance and general risk management and controlReview vendor and all third-party agreementsAdvise on labour mattersResponsible for legal compliance of the GroupManage and oversee the Company Secretarial functionMaintenance and Management of the Company Policy database and ensure that company policies meet regulatory requirementsTechnology:MS Office, Outlook and other relevant software applications
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjY1MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775143&xid=1108_176651
2min
1
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The Company requires strong Business Development leadership to ensure profitable global growth of the company. The individual must be a strong confident leader, unafraid to challenge embedded practices and implement change where required to deliver improvement.A willingness and ability to travel extensively is a key requirement.The expectation is that the individual will have the ambition and capacity to provide the necessary strategic and operational support to the business as it develops in future years.1. RESPONSIBILITY OF JOBWe are seeking an experienced and driven Business Development Manager to join our ambitious and high-performing team. As a Business Development Manager for our global fuel management systems (FMS), you will play a pivotal role in expanding our market reach and driving sales worldwide. Your expertise in international sales of management systems and a strong background in engineering is required. Any experience in fuel management systems and/or serving the mining sector would be beneficial. You will be responsible for developing and executing strategies to grow our customer base, both domestically and internationally and increase revenue. This is an exciting opportunity to contribute to the growth of our company and make a significant impact in the fuel management industry.1. MAIN JOB FUNCTIONS (KEY PERFORMANCE AREAS) The core responsibilities will include, but are not limited to the following: Market Expansion: Identify and evaluate potential markets and customers globally to expand the reach of our fuel management systems. Conduct market research and competitor analysis to develop strategies for market penetration and growth.Sales Strategy: Develop and implement effective sales strategies to drive revenue and achieve sales targets. Build and maintain strong relationships with customers, dealers, and distributors worldwide.New Business Development: Identify and pursue new business opportunities and partnerships to expand our customer base and drive revenue growth. Develop and maintain a robust sales pipeline by actively prospecting and qualifying leads.Product Knowledge: Demonstrate a deep understanding of control and management systems, including their features, benefits, and competitive advantages. Effectively communicate the value proposition to potential customers and provide technical support when needed.Customer Relationship Management: Cultivate and maintain strong relationships with key customers and stakeholders globally. Provide exceptional customer service and support throughout the sales process to ensure customer satisfaction and repeat business.Contract Negotiation: Lead contract negotiations with customers, ensuring favourable terms and conditions while protecting the interests of the company. Collaborate with legal and finance teams to finalize agreements.Sales Reporting and Forecasting: Prepare accurate sales reports and forecasts to track progress against targets. Provide regular updates to senior
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjgxOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775718&xid=1108_176819
2min
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
2d
SavedSave
Admitted Attorney / General Litigation Description: Urgently looking for Admitted Attorney / General Litigation. Must have the following requirements; Admitted as an Attorney. 5 years experience. Own reliable vehicle. Experience in RAF, Debt Collection. Furthermore the candidate needs to be well presented as we represent big clients, be able to work well under pressure and understand the urgency of matters. If you meet the above please send a copy of your cv to silvana@jcgservices.co.za. Please email your cv with all relevant documents and indicate the job title on the subject line.
9h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202427
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202431
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
2d
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