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Fleet Sales Executive - Pretoria
Fleet company is seeking to employ a sales executive to join their well-established team.
Your main responsibility will be to (but not limited to):
Service existing client base
Source new business
Quotations to clients
Provide excellent customer service at all times
The successful candidate will have
Grade 12
Valid SA driver’s license
Competitive package, benefits and company car offered to the successful candidate
Please send your CV, recent photo and salary requirements to Marlene at marlene@servicesolutions.co.zaSalary: RBasic + BenefitsConsultant Name: Marlene Smith
2min
4
Persoon met ’n algemene
handvaardigheid en ondervinding in die werking en opstel van ‘’n CNC Router is
die belangrikste vereiste. Moet verkieslik kennis hê van meeste houtwerk
tegnieke en ondervinding om met soliede hout te werk. Metaalwerk tegnieke is
ook ’n voordeel ondervinding in CorelDraw is beslis ‘’n bonus. Ander tegnieke
wat ons toepas is moulds maak en spray painting.
Moet Matriek hê en sober gewoontes
he. Eie vervoer en in Cullinan kan werk
Beginsalaris vanaf R9500.00 afhangend van ondervinding.
Kontak 0844281726 net per Whatsapp
2h
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Buy and sell fashion accessories. Get 50% off when joining membership. click link below for products
https://wa.me/c/27696534276
or contact 0696534276 for info
5h
SavedSave
Motivated, hard working people wanted for sale and letting agents, earning good commission, must have own transport and cell phone.Send cv to chris@bregan.co.za
7h
Domestic/NannyLive In Houghton Estates Flats (now) moving to Pretoria East in Middle May. Working for 3 people, 2 adults and 1 (toddler) -most of time it is 2 people.1. Must have Covid Vaccine 2. Both nanny and domestic experience 3. Once a month4.R2800 negotiable on experience Food (Stipend) and Staff Quarters provided.5. Advantageous Crech Toddler experience IMPORTANT 1. List where you worked2. What exactly you were doing3. The length of time you worked.for each job. 4. The salary you last earned 5. Provide References for each job6. Hiv- positive or negative (when last tested).7. CV (if possible)8. Date you arrived in SA9. Where do you live now. Full Address10 Married Single?11. Passport must be valid not expired. Copies12. Emergency Name and number of people.13. Education. Copies
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SearchSIGN INRegisterBACKHuman Resource PractionerIsilumko StaffingPOSTED: 28 FEBRUARY 2024Pretoria, South AfricaMid40 - 45ContractCost to Company5 years - 7 yearsSkillsHuman ResourcesHuman Resources PoliciesHuman Resources ProjectsHuman Resources ReportingIndustrial RelationsIndustriesHuman ResourcesJob DescriptionAre you a seasoned HR professional with a proven track record in Industrial Relations? An exciting opportunity awaits you! We are actively seeking a dynamic HR Consultant to join our team and play a pivotal role in shaping the employee experience.Key Responsibilities:Industrial Relations Leadership:Lead and manage all aspects of Industrial Relations, fostering a positive workplace culture.Navigate and resolve complex employee relations issues with finesse.HR Strategy and Compliance:Develop and implement HR strategies aligning with company goals.Ensure strict compliance with labor laws, regulations, and internal policies.Talent Management:Oversee talent acquisition efforts, ensuring the recruitment of top-tier talent.Implement retention strategies to cultivate a skilled and engaged workforce.Learning and Development:Drive training programs to enhance employee skills and foster professional growth.Implement and manage performance evaluation systems to drive continuous improvement.Employee Engagement:Spearhead initiatives to enhance employee engagement and job satisfaction.Act as a bridge between employees and management, promoting transparent communication.Requirements:Education: Bachelors degree in Human Resources, Business Administration, or related field.Experience: Proven experience in HR management with a focus on successful Industrial Relations.Skills: In-depth knowledge of labor laws, strong negotiation skills, excellent interpersonal and communication abilities.Perks:Competitive salary and comprehensive benefits package.Opportunities for professional growth and career advancement.Thrive in a collaborative and inclusive work environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjQzNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789261&xid=1108_182436
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Are you a seasoned HR professional with a proven track record in Industrial Relations? An exciting opportunity awaits you! We are actively seeking a dynamic HR Consultant to join our team and play a pivotal role in shaping the employee experience.Key Responsibilities:Industrial Relations Leadership:Lead and manage all aspects of Industrial Relations, fostering a positive workplace culture.Navigate and resolve complex employee relations issues with finesse.HR Strategy and Compliance:Develop and implement HR strategies aligning with company goals.Ensure strict compliance with labor laws, regulations, and internal policies.Talent Management:Oversee talent acquisition efforts, ensuring the recruitment of top-tier talent.Implement retention strategies to cultivate a skilled and engaged workforce.Learning and Development:Drive training programs to enhance employee skills and foster professional growth.Implement and manage performance evaluation systems to drive continuous improvement.Employee Engagement:Spearhead initiatives to enhance employee engagement and job satisfaction.Act as a bridge between employees and management, promoting transparent communication.Requirements:Education: Bachelors degree in Human Resources, Business Administration, or related field.Experience: Proven experience in HR management with a focus on successful Industrial Relations.Skills: In-depth knowledge of labor laws, strong negotiation skills, excellent interpersonal and communication abilities.Perks:Competitive salary and comprehensive benefits package.Opportunities for professional growth and career advancement.Thrive in a collaborative and inclusive work environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjQyMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789248&xid=1108_182420
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If you are seeking a stimulating environment that pushes your limits, this opportunity is tailor-made for you. This company focuses on harnessing cutting-edge technologies for intelligent business process automation, aiding clients in achieving their goals. They pride themselves on an advanced technology ecosystem, incorporating elements of artificial intelligence, with a team dedicated to innovative coding and collaboration. If selected, you will have the chance to soar alongside South Africas top IT professionals, propelling your career to new heights. Skills you need: C# - Spellbinding programming skills.NET - Master of software sorceryWCF - Weaving Communication FantasiesJavaScript - Enchanting browsers with codeGit XML - Handling version control like a bossUI Path - Navigating the digital mazeBPMN - Mapping out business adventuresOOP - Crafting with Object-Oriented PrecisionDesign patterns - Stitching code like a proTDD - Driving development with testsALM - Managing the software lifecycle with finesse Do You Qualify? Relevant Degree (essential)Good Mathematics skills4+ years experience as a C# software developer The Reference Number for this position is PM58406 which is a Permanent Hybrid position based in Centurion offering a cost to company of up to R480k Per Annum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjMxMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789164&xid=1108_182312
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Our client is looking for a highly motivated individual who is able to work at Information Technology (IT) management and the companys leadership levels to ensure that IT risk within the company is well managed within the risk appetite of the business.The role will be positioned within the risk management function of the company. The functions purpose is to ensure that industry best practice risk management frameworks, controls and risk treatment plans are in place and executed and that the required monitoring of and reporting on IT risk exposure to the Chief Risk Officer (CRO) and the Chief Information Officer (CIO) occurs.The role is required to provide overall leadership, vision and direction to the IT risk management function by supporting the achievement of the business strategic objectives. The incumbent will be considered as the thought leader of IT risk and is expected to ensure that IT risks are appropriately assessed, measured, prioritized and reported to the relevant stakeholders.Responsibilities:Take overall accountability of the IT risk management function in the company, ensuring that the objectives of IT risk management meets the business strategic objectives.Develop, establish, and implement policies and frameworks for IT risk management, including the consideration of the necessary risk appetite statements and key risk indicators.Perform and monitor IT risk assessments, which comprise identifying, assessing, measuring, prioritizing and reporting risks that may impact the business.Work closely with business and IT risk owners to co-create plans and solutions and ensure proactive risk management is embedded in the business / risk owners processes.Develop remedial plans with IT risk owners to manage IT risks to desired levels on an ongoing basis.Provide assurance on material IT risk exposures to the company CRO and Executive Committee.Driving the embedment of the applicable information technology regulatory and compliance standards.Challenging the IT risk profile through risk assessments and control adequacy reviews.Reporting on IT risk exposures, the IT risk profile and associated mitigating plans to the relevant governance structures at a company level.Submission of the necessary quarterly IT risk assessments to Group IT.Attending the companys Risk Forum, the company IT Risk committee and any other quarterly governance meetings deemed appropriate.Liaising with internal and external audit, thus managing all IT-related audits, including the tracking of IT-related audit findings.Ensure that regular (at least quarterly) Logical User Access Management assessment is completed.Ensure quarterly SANS Top 20 is submitted to the companys IT Security.IT subject matter expert as part of the third-party risk assessment and onboarding process within the company.Support the Business Continuity Champion during the annual disaster recovery testing process, where deemed appropriate.Skills and behavioural competencies:Written and verbal communication
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjMxOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789168&xid=1108_182318
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Our client, a renowned National Financial Services Group is seeking to URGENTLY appoint a suitably qualified and experienced IT Risk Management Programme Specialist to be based in their Johannesburg Offices.MAIN PURPOSE FOR THE ROLE:To provide specialist advice, guidance and support to the business and technology community to ensure appropriate development and implementation of an IT risk management programme in accordance with governance and IT risk requirements.KEY COMPETENCY REQUIREMENTS:At minimum a Relevant Degree in Information Technology, Computer Science, Auditing and/or Risk Management.At least 3 to 5 years experience as an IT Risk Specialist/ Assurance Specialist / Data AnalystSkills: SQL; Excel; PowerBI; Scripting; Critical thinking; Problem solving, Adaptability and eagerness to expand your horizons.KEY ROLES AND RESPONSIBILITIES:Analyse and investigate the causes for operational events or breakdowns ensuring that operational events are adequately addressed with both interim mitigating controls and a long-term sustainable solution.Analyse complex data sets to identify trends, themes, and anomalies.Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and engage in cross-functional relationships.Collaborate with IT Operational/Risk teams to ensure delivery of project deliverables and provide status updates to relevant stakeholders where required.Interrogate and develop dashboards to visualize data.Stay abreast of current technological evolution and threats.NOTE WELL:Our client designs to ignite effective change and deliver products and services.As part of their team, you will be surrounded by unique talented, diverse minds, and an adaptable environment that lives up to the promise of staying curious.An appointment will be made in line with our clients Employment Equity plan, which supports the appointment and advancement of individuals with disabilities.Our client reserves the right not to make an appointment.APPLY NOW!WILLINGNESS TO RELOCATE TO JOHANNESBURG IS ESSENTIAL. SHOULD THIS OPPORTUNITY NOT BE ALIGNED WITH YOUR CAREER ASPIRATIONS, KINDLY FORWARD IT TO A FRIEND.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjIyM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789029&xid=1108_182223
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NEW WORK IN at a leading healthcare organization in Centurion for a Senior Full Stack C# Applications Developer to join their team.This incredible team play a key role in public healthcare emergency of HIV and AIDS in South Africa, and theyre on a mission to make medicine and care accessible to public sector patients. Since then, theyve grown, evolved, and expanded their impact.This is your chance to not just code, but to change lives. Apply today.This is what you need to land the job:You have 6+ years of experience coding in the .NET stack (.NET Core, ASP.NET, C#, and MS-SQL)On the front end, you are skilled in Angular 10+, TypeScript, JavaScript, HTML, and CSSYou have good knowledge of C# and experience in writing, profiling, and optimization of complex queriesT-SQL and SQL ServerSkilled in Version control (GIT); SOLID principles, patterns, TDD, and design of complex software systems, and the ability to apply them in practiceDo You Qualify?Relevant tertiary qualification (Information Technology, Computer Science, or similar)5+ years experience as a software developerThe Reference Number for this position is NF58647 which is a Permanent Hybrid position based in Centurion offering a cost to company of up to R780k p/a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjIyOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789034&xid=1108_182229
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
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The role of a Strategic Partnerships Manager to drive key collaborations for Development Finance Institution (DFI). Responsibilities include identifying opportunities, engaging stakeholders, evaluating business cases, and managing MoUs. Part of the role is monitoring progress, implementing development plans, and leading a dynamic team.Required is a Degree in Finance, Accounting, Insurance, or equivalent with 7 years experience in New Business Development, Strategic Partnerships, and Stakeholder Management. Exposure to banking/insurance is advantageous.Ready to make a lasting impact? Apply now and be part of shaping the future of South African agriculture!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDY0N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786373&xid=1108_180647
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We are looking to employ an Operations Assistant/Site Supervisor in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants/Site Supervisors should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process
Responsibility:Responsibility:
Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
. Min of 2 to 3 years experience
Job Reference #: ManagersConsultant Name: Renel Pillay
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
1d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
1d
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