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Results for assistant manager jobs in Jobs in North West
1
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Job Description:
Are you passionate about providing exceptional client service and supporting sales efforts? We are seeking a Client Services and Sales Support Specialist to deliver professional first-line support to our valued clients and assist our sales team in achieving their goals. If youre dedicated, detail-oriented, and customer-focused, we want to hear from you.
Key Responsibilities:
1. Client Services:
Adhere to client service procedures, including handling maturities, policy contracts, loan applications, cancellations, amendments, financial and general inquiries.Update client personal details and maintain accurate AIMS notes.Provide clients with correct and accurate advice on our products and services (Treating Customers Fairly - TCF).Inform clients about changes to their policies, ensuring compliance with TCF principles.Collaborate with relevant departments to resolve client queries.Maintain the required business retention rate.Address and handle all client complaints and inquiries.Escalate complaints to the Office Manager and Complaints Handling Officer.Follow the prescribed complaints procedure.Handle incoming calls and assist walk-in clients.
2. Claims Administration:
Verify claims documents following standard procedures.Assist clients in completing claim forms.Submit all received claims to Head Office.Submit any outstanding documentation as requested by Head Office.Keep the claims register up to date.
3. Client Cancellations:
Advise clients on the cancellation process and the potential disadvantages.Retain policies by proposing alternative options, such as loans or partial surrender paid-ups.Inform the relevant Sales Manager of the intended cancellation for retention purposes.Follow the standard cancellation procedure upon the clients request.
4. Demutualization Process Administration:
Capture client information accurately.Inform clients of the status of their shares.Update client information in the AIMS systems.Register and forward relevant documentation to Head Office.
5. Office Administration:
Manage mail and fax communications.Prepare statistical reports as required.Assist with data capturing when necessary.Encourage clients to complete satisfaction surveys.
6. Fit and Proper Requirements:
Adhere and comply with FSB board notices in terms of FAIS.Maintain proper documentation and filing procedures.Keep record systems up to date.Ensure the proper filing and retention of docume...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjEwNjc3NjgyP3NvdXJjZT1ndW10cmVl&jid=1745517&xid=1210677682
2d
SavedSave
We, Effective Sales & Merchandsing, are
looking for candidates in the following area: North West -
RustenburgJob
Title: Sales Rep
Department:
Sales Department
Reports
to: Field Sales Manager
Description
of job purpose:
Achieve
maximum sales profitability, growth and account penetration within an assigned
territory and/or market segment by effectively selling ESM’s principals’
products.Core
Functions:
·
Personally contacts and secures new business accounts/customers.
·
Promotes / sells / secures orders from existing and prospective customers
through a relationship- based approach.
·
Introduce new products and services to existing/potential customers and assists
them in selecting the products best suited to their needs. (Type of Store vs,
Type of product LSM)
· To
ensure that all purchase orders, signed for at buying groups, are correctly
priced and all prices quoted at independent customers are as per your mandate.
·
Control and managing of in-store merchandisers to effectively meet the
merchandising standards set by each individual principal that ESM represents.
· Reps
are to do a floor walk with the store merchandiser on every call.
·
Strive to achieve incremental forward share at home shelf.
·
Ensure that all relevant information is communicated to sales support on all
orders (identify if the store is part of a buying group / independent, once off
deals approved by the principal / ESM management and if special delivery dates
are required)
· All
communication must be precise and in detail.
·
Increase sales and distribution of new and existing products.
·
Report on promotional & competitor activity weekly, via email & on the
respective WhatsApp group.
·
Achieving sales targets.
· Lead
by example.
·
Performs sales activities on major accounts and negotiates sales price and
discounts in consultation with relevant FSM.
· Take
total responsibility for the functions of distribution, merchandising,
administration, communications, training and operations within assigned area.
·
Conduct weekly trade visits and meetings with FSM.
Manage
stock rotation with your stores & merchandisersRequired
Experience:
·
Matric
·
Experience in the FMCG sales environment
·
Knowledge of the area that will be covered.
·
Proven track record of delivering results and meeting deadlines.
·
Experienced liaising with 3rd party logistics partners
Effective
people management and leadership skillsComprehensive car insurance with care hire option in the even you receive a car allowance from the company.Please include your CV & area and send it to werner at effectivesales dot co dot za
5d
SavedSave
We require qualified and experienced spa assistant managers to join our dynamic team for an upmarket spa chain within south africa in well established resorts and hotels in mossel bay & harties
the perfect candidate must be qualified, reliable, friendly, well groomed, revenue orientated, and professional
kindly respond to the advert(via email) with an updated c v and a recent photo please note all applicants must have accredited certification attached with their c v with a minimum of 1 year work experience within the spa wellness industry
applications must be sent via email only to fathima@lavitaspas com
Basic salary plus commission is offered to the successful candidate and all details are discussed in the interview process
10d
SavedSave
We are looking for a candidate who got cosmetology qualifications & experience in the following:-* nail art & nail application * eyelash installation * Brow & lip tint * waxing & laser wax* swift reflexology/ feet therapy * massage * makeup We are not only looking for skills we also need someone who can assist with business developments & strong marketing skills, spa assistant will be responsible for:-* training students * managing the spa* marketing ideas and implementing them * running nd managing new projects * assisting the director and be able to travel if needed Our salary packaging is R4500 plus 50% per client service, Age : lady from 25-35 Own reliable carMust speak fluently English & Afrikaans Must reside in potchefstroom Reply with your cv Start date 1st July 2024
1mo
SavedSave
We are currently seeking a dedicated Administrator to join our Operations admin team and play a vital role in ensuring the smooth running of our local depot. Maybe you work in the retail or hospitality sectors and are seeking a Monday to Friday role, within office hours?As our Administrator at a Home Improvements, you will be an integral part of our Operations team, responsible for overseeing administration and customer service tasks in our local depots. You will play a crucial role in ensuring that our installations are executed seamlessly, leaving our customers delighted with their home improvements.Key Responsibilities:You will act as the main point of contact between customers, assisting them with any queries and qualifying appointments and providing exceptional customer service.Coordinate Installer teams, trades, and customers to achieve the installation plansMonitor and track depot appointment and installation plans, helping projects stay on schedule.Maintain accurate records and documentation related to installations.Collaborate with cross-functional teams to resolve any operational issues.Raise purchase orders and reconcile invoicesKey Skills:Strong organisational and time-management skills.Excellent communication and interpersonal abilities.Customer-focused mindset with a commitment to delivering outstanding service.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Knowledge of depot operations and administration is a plus.Benefit Package:Competitive salaryFull TimePensionAnd other benefitsHours: 8.30 - 17.00 - Monday - FridayIf interested, please send application to: nw@ergroupza.co.za
2mo
Ads in other locations
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202533
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202534
2d
1
SavedSave
Our client is seeking a highly motivated and skilled Maintenance Manager to join their team. The successful candidate will be responsible maintaining buildings and facilities, ensuring they are in pristine condition with minimal disruption to the production process. The Handyman will report to the Technical Services Supervisor and play a crucial role in the upkeep of our facility.Key Performance Areas:Maintain buildings and facilities, including lighting, plumbing, painting, and repairs through visual inspection and MRV system.Conduct monthly site inspections to identify and address maintenance needs.Responsible for general building cleaning and maintenance.Repair and replace floors, stair strips, piping, doors, windows, walls, ceilings, rooves, and other building components as needed.Ensure contractors complete tasks satisfactorily; follow up on any deficiencies for corrective action.Maintain waste and recycling receptacles around the facility.Manage quarterly clearing of the rejects store with the assistance of casual labor.Assist the Tech Services department with ad hoc tasks when required.Skills:Ability to safely use common power and hand tools.Basic plumbing, electrical, and mechanical skills.Ability to work well with others, including contractors.Good communication skills.Self-starter with excellent time management skills.High work ethic, dependable, and strong attention to detail.Good planning and problem-solving skills.Qualifications & Experience:Experience installing and replacing plumbing systems.Minimum of 2 years experience in a similar role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDc0OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786447&xid=1108_180748
8min
1
Bookkeeper Northgate Business Park Milnerton Paarden Eiland Area Cape Town
Our Client in the Paarden Eiland Area is looking for an experienced Bookkeeper with 3-4 years of experience. You need experience in Full Bookkeeping to Trial Balance (Processing & Invoicing on QuickBooks), Debtors, creditors, recons, journals, assisting with payroll (20 staff) suppliers, quotes, reporting, and other admin record-keeping duties.
Salary up to R 25000 + NEG
Min Requirements
Matric
A bookkeeping Certificate a bonus
3-4 years PLUS of SOLID Bookkeeping, assisting with payroll (20 staff), SARS efling, quotes, creditors, and debtors experience
General Office Administration and recordkeeping
Office Management & Co-ordination a real plus beneficial but not a must
Experience in assisting with a small payroll of 20 staff (all permanent)
Experience in dealing with outsourced accounting firm
QuickBooks (or similar) and Excel experience essential
SARS efling experience with returns and some submissions EMP’s, PAYE, and VAT
VAT calculation and submission experience
Experience with imports and basic PA experience an added bonus
Job Duties
Bookkeeping to TB / Processing of Invoices – QuickBooks
Financial & Office Administration
Capturing invoices(customers and suppliers)
Full Debtors and Creditors control
Bank reconciliations & Petty Cash & Daily
Liaise with suppliers and customers
Assist with General Office Admin like filing, recordkeeping
Assist with Supplier Onboarding paperwork and authorizations
Loading of Supplier invoices for payment release
Assist with Inventory / Stock Control
Assist with Sales reports and Administration
Assist with ordering stock local and international
Assist with product imports
Book appointments and projects for owner
Update / Recordkeeping of Safety files during projects (health & Safety) – training to be supplied
Assist with adhoc office duties
Apply online
Frogg RecruitmentSalary: RnegConsultant Name: Quinton Wright
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202529
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202540
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202527
2d
FOR THE AUTOMOTIVE INDUSTRY
Purpose:
Audit & report on quality management system & to verify that the products are manufactured to specification of the customer
Personal Specifications:
· Excellent Communication skills &
interpersonal skills
· Ability to work any shift as well as rotating
shifts & weekends
· Strong organizational & administrative
skills
· Ability to multi-task
· Strong problem solving & conflict
management skills
· Have interactive skills & be able to
perform well under pressure
· Accuracy of work with attention to detail &
neatness
· Team Player
· Must willing to work shifts & overtime
where required
· Good command of English language
Qualifications &
Experience:
· Matric Certificate
or equivalent qualification
· MINIMUM 3 years Press Shop
Supervisor / Team Leader experience
Duties &
Responsibilities:
· 12 Months production
exp in a component manufacturing plant for the automotive industry
· Conduct internal
product audits & help with customer product audit
· Ensure corrective
actions are closed off within the required time & monitor daily, plan ahead
weekly
· Ensure that
operators manufacture parts to targets set & OEE requirements
· Notifies
the Shift Manager of any Jig/Machine malfunction immediately. Has authority to
stop production in this regard
· Checks product
visually or with checking fixture & notifies Manager of any
non-conformance
· Assist with PSW to
customers if & when required
· Ensure the last off
is left in welding jig for inspection
· Ensure correct
parts get packed into correct containers
· Conducts audit on
quality management systems
· Obey company safety
rules & report anything that seems unsafe to your Manager, or Safety
Representative
· Ensure compliance
to all Environmental rules, other requirements, regulations & legal
requirements as applicable to the company
· Comply with all
Safety regulations
· Ensure housekeeping
at the end of production & at the end of the shift is done
· Keeps machine &
working area clear of unnecessary equipment
· Makes sure that bin
cards are on the Containers/Stillages
· The incumbent will
be supervised daily, must be a self-starter & have a good self-management
skill to work independently with minimum of supervision
· Some errors may be
discovered before reaching the customer & other errors may only be
discovered by the customer
· Wear safety
equipment when working in designated areas
· Maintains quality
documentation systems
· Assist to generate
work-instruction & product specification documents
· Analyses &
maintains Statistical Process Control. (S.P.C)
· Maintains audit
schedules
· Assists with
solving quality related problems & customer plants
· Assists with quality development issues
· Assist quality staff in solving quality
problems online
· Assist with compilation & maintenance of
customer product files
· Assist with FMEA &
Capability Studies
· Authorised to
prevent non-conforming products from being shipped to the customer
EMAIL CV: scorocca@gmail.com
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202526
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202544
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202528
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202441
2d
Assistant store manager position available- Somerset Mall ( coffee shop)- Candidate must have people skills and ability to interact with customer- Basic restaurant knowledge required- At least 1 year experience in similar field or restaurants- Candidate preferred staying near Somerset West/ Stellenbosch- Problem solving skillsEmail CV to jukabooba1@gmail.com
10h
3
External Sales Representative / Paarden Eiland, Cape TownBasic salary to be discussed / No commissionCompany Cell phoneCompany VehiclePension Fund and Medical Aid Requirements: • Grade 12 (Matric) / Completed in South Africa • A valid Driver’s License • Good communication and persuasive skills • Must be computer literate• 3-years’ experience in Hydraulics Sales / Training will be given on products Job Description • Establish, develop, and maintain business relationships with current customers and prospective customers in the assigned or designated territory/area to generate new business for the company’s products • Make telephone calls and in-person visits to existing and prospective customers • Promote, sell, or secure orders from existing and prospective customers using a relationship-based approach • Demonstrate products (physically or catalogue) to existing or potential customers and assists them in selecting that best suited to their needs and requirements • Coordinate and follow up on sales enquiries with Internal Sales, Marketing, Management and Workshop • Expedite the resolution of customer problems and complaints • Develop a call schedule to adequately cover territory/area • Provide reports (Daily Activity) on call results • Supply management with oral and written reports on customer needs, problems, interests, competitive activities and potential for new products and services • Keep abreast with new products, technology, market conditions and trends, and changing customer needs • Perform customer analysis (annual turnover), market assessments, pricing strategies, competitor analysis and draw conclusions with data to improve the company’s turnover, strength, and market opportunities • Participate in trade shows and conventions • Receive queries and compose a detailed quote for customer either telephonically or written. • Present price, discounts (specials to specific customers), credit and terms as per our company specifics • Provide accurate information regarding availability of in-stock items • Facilitating the process of an order by preparing a Sales Order • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional or sale items • Educate customers on terminology, part numbers, features, and product benefits to improve sales and customer satisfaction • Remain up to date on new products and customer preferences by attending internal sales meetings, in-house product training • Provide reports and planned visitsTo apply, please email me your updated and detailed CV, ID, Driver's License and Grade 12 certificate - Use my email address winrecruitment59@gmail.com - SUBJECT LINE - Paarden Eiland SalesIf you have had no response from me within one (1) week of your submission, please understand that you did not meet the minimum requirements of my clientDue to the POPIA Act we do not keep your details on a database
13h
1
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A leading manufacturing company based in Montague Gardens is seeking to appoint a Production Manager to join their team.
Knowledge and skills required:
Grade 12
Relevant Degree / Diploma in production management
Textile Manufacturing Experience advantageous
5-8 years experience in a similar role
Responsibilities:
Continuously review and control the production schedule.
Oversee production targets and monitor production quality.
Achieve production targets.
Ensure that the targets set out are aligned with the production lines capabilities.
Ensure timely delivery of finished goods.
Assist the Chief Production Officer with managing the internal team.
Communicate clear and accurate raw material needs to the supply chain department.
Conduct time, lead time, cycle time and tact time studies.
Analyse production, quality control and budgetary outcomes of projects to improve efficiencies.
Coordinate and collaborate with other departments involved with the production process to ensure that goals and objectives are aligned.
Ensure that products are manufactured in accordance with the quality standards set out by the Technical and Quality
Establish daily, weekly, and monthly objectives and communicate them with production supervisors and team leaders.
Monitor the production workflow and adjust to ensure targets are achieved.
Provide the team with necessary direction on production/ quality/ maintenance challenges.
Continuously identify areas of improvement and come up with possible solutions.
Day-to-day production operational management decisions.
Monitor and regulate staffing needs to ensure optimum staffing levels support business demands.
Continuous skills gap analysis of production staff and provide technical support.
Motivate the production staff.
Ensuring strict adherence to safety guidelines and company standards
To apply, please send your CV to liza-nelle@personastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Manufacturing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004813/LN&source=gumtree
13h
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