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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Durban, Kwazulu-Natal Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202373 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202373
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Domestic Worker needed for Saturday
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HelpingHands@Home Domestic Placement Service is urgently seeking an experienced DOMESTIC HOUSEKEEPER for a client who is situated near the Bisley area in Pietermaritzburg, KwaZulu-Natal.
The following options are to either :
Live in (5 days a week) or live out (3 days a week).
DUTIES AND RESPONSIBILITIES:
As a DOMESTIC HOUSEKEEPER you will have to manage and perform the following:
- Perform all aspects of housecleaning and laundry;
- Prepare and cook home-style family meals;
- Compile grocery lists;
- Supervise garden staff
REQUIREMENTS:
- Must have 3+ years previous working experience as a housekeeper (domestic worker) having worked for a family/s in their private residential household/s;
- Must live in Pietermaritzburg or its close surrounding area;
- Must be able to understand, speak, read and write in English;
- Must have an enthusiastic, happy and bubbly personality;
- Must be able to use initiative, work unsupervised, and want to go the extra mile;
- Must be extremely reliable and dependable;
- Must not have a criminal record (this will be checked).
Please only apply if you meet the above requirements and have the above experience, by emailing your updated CV together with contactable references of your previous employers to : hhhservices2017@gmail com
Please make sure that your CV includes your domestic work experience.
Please include in your application whether you are applying to live-in or to live-out.
Salary and additional details will be discussed in the interview.
ONLY SUITABLE APPLICANTS WHO MEET THE ABOVE REQUIREMENTS WILL BE CONTACTED!
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We are currently recruiting for a Kitchen Supervisor for a one year contract.
Housekeeping
Staff supervision
Inventory management
Hospitality qualification
2 years post qualification experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg0NDU5MTEyP3NvdXJjZT1ndW10cmVl&jid=376439&xid=1484459112
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An exciting opportunity is available with our client in the Pinetown area for a Senior Electroplating Process Engineer, to manage the Quality and Quantity of plated parts per plant according to stock level and customer requirements.
Manage associates reporting to the Plating Process Engineer.Ensure records of equipment daily readiness results are tracked and stored securely.Ensure records of daily additions are recorded and stored securelyEnsure housekeeping of high standard in the lab, plant, stores.Always wear PPE and ensure safety first.
Ensure Plating Plants daily performance is above min requirement of 85%Ensure Plating Plants daily 1st Time Buy-off is above min requirement of 95%Compile stock reports and circulate daily .Review and update PCD’s (FMEA, CP, PFC ) together with the team if and when requiredOversee and contribute to process related corrective actions and G8D’s/ FTR’sDevelop programs and coordinate trials for new projects until production readinessEngage in Kaizen Activities and establish Capex-requirementsKeep all records up to date, update graphs.Maintain good housekeeping in all areas, consistently.Adhere to safety rules and regulations, ensure you wear the required PPE.Engage in Kaizen Activities and establish Capex-requirements
Daily production plans and ensure actual loading is in line with planned loadingPart availability for timeous shipment to customers including correct booking of parts against actual WO’sAvailability of Raw stock/ Chemicals & Auxiliaries in line with production planning, report shortagesCompilation of Quality reports (daily, weekly, monthly) and circulateOversee upkeep of equipment required for plating and inspectionSufficient manpower planning (incl Overtime sheets) for weekly tank maintenanceThickness and step testing is done daily as required, immediately reporting out of control situationsDevelop and maintain a plating jig program, ensuring availability of sufficient number of jigsStrict adherence to approved BudgetMaintain good housekeeping (4S) in all areas, consistently.Perform any reasonable task as required by the manager
Bsc Degree in chemical engineeringChemical/analytical diploma, experience, including chemical maintenance of electrolytes.Minimum Experience: 3-5 Years in the chemical analytical industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTgyOTM1MjI3P3NvdXJjZT1ndW10cmVl&jid=1057585&xid=1182935227
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To provide the customer with a safe and friendly shopping environment that is well stocked and merchandised with a wide variety of products. The assurance through experience of having shopped in your store before or word of mouth that the merchandise is always clean, well presented, and as fresh as is possible when it comes to stock rotation.
Responsibilities:
Housekeeping, Merchandising of stock and products, Customer relations on the shop floor, Store security, Health and safety.
Qualifications:
The individual filling this position should at least have passed Matric (or equivalent) and have a valid Matric / qualification certificate.
Knowledge and Skills Requirements:
The following knowledge and skill requirements would be a preference, but not necessarily a minimum requirement unless otherwise indicated. Customer service orientation, Communication skills, Interpersonal skills, Literate and numerate, Company systems, policies and procedures, Attention to detail and accuracy, Computer literate: MS Office, Ability to work independently AND as part of a team.
Working Conditions:
The sales / general assistant is responsible for ensuring that the store is clean and tidy, that the correct stock is merchandised in the correct place as well as correctly price marked. In addition to this, the sales assistant must also ensure that customer service standards on the sales floor and at the till points are maintained. This can be rather stressful and general sales assistants must be able to work under these stressful conditions while still exhibiting attention to detail and accuracy.
The following key characteristics are looked for in a general / sales assistant: Positive attitude, Honesty, Patience, Friendly and helpful, Hardworking, Punctual, Neat appearance, Ability to prioritise, Time management skills, Be organized, Possess a listening and learning attitude and a deep desire to succeed.
If you qualify and would like to apply for this position, please attach a copy of your CV when applying on this platform.
Salary: RTBCJob Reference #: MMTUNSALESConsultant Name: LRB Legendary Retail Brands
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To provide the customer with a safe and friendly shopping environment that is well stocked and merchandised with a wide variety of products. The assurance through experience of having shopped in your store before or word of mouth that the merchandise is always clean, well presented, and as fresh as is possible when it comes to stock rotation.
Responsibilities:
Housekeeping, Merchandising of stock and products, Customer relations on the shop floor, Store security, Health and safety.
Qualifications:
The individual filling this position should at least have passed Matric (or equivalent) and have a valid Matric / qualification certificate.
Knowledge and Skills Requirements:
The following knowledge and skill requirements would be a preference, but not necessarily a minimum requirement unless otherwise indicated. 2 years’ garden sales experience would be beneficial, Customer service orientation, Communication skills, Interpersonal skills, Literate and numerate, Company systems, policies and procedures, Attention to detail and accuracy, Computer literate: MS Office, Ability to work independently AND as part of a team.
Working Conditions:
The sales / general assistant is responsible for ensuring that the store is clean and tidy, that the correct stock is merchandised in the correct place as well as correctly price marked. In addition to this, the sales assistant must also ensure that customer service standards on the sales floor and at the till points are maintained. This can be rather stressful and general sales assistants must be able to work under these stressful conditions while still exhibiting attention to detail and accuracy.
The following key characteristics are looked for in a general / sales assistant: Positive attitude, Honesty, Patience, Friendly and helpful, Hardworking, Punctual, Neat appearance, Ability to prioritise, Time management skills, Be organized, Possess a listening and learning attitude and a deep desire to succeed.
If you qualify and would like to apply for this position, please attach a copy of your CV when applying on this platform.
Salary: RTBCJob Reference #: MMTUNSALESConsultant Name: LRB Legendary Retail Brands
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Contribute to the overall success of the Company by providing quality customer service, ensuring your designated work area is ready for business at all times. Ensuring that the store’s Admin and HR departments run smoothly at all times and that all administration policies and procedures are correctly and consistently implemented in the business. Ensure the Company image is protected by delivering excellence in customer service acting in the best interests of the Company at all times.
Responsibilities:
Administration, IR/Personnel, Inventory, General and Housekeeping duties, Filing, Health and Safety, Problem Solving, Debtors and Creditor Management.
Qualifications:
The individual filling this position should a relevant and suitable experience and qualifications pertaining to administration / HR management in the retail environment.
Knowledge and Skills Requirements:
The following knowledge and skill requirements would be a preference, but not necessarily a minimum requirement unless otherwise indicated. 4 – 5 years admin manager and / or accounts experience, Communication Skills, Interpersonal Skills and be able to work as part of a team, Literate and numerate, show an aptitude for figures Company systems, policies and procedures, Microsoft Office, accounting package, Attention to detail and accuracy Relevant experience in back-office accounting software (relevant to Company), Honesty and integrity.
Working Conditions:
The administration / HR clerk is responsible for ensuring that all supplier and creditors accounts are reconciled timeously and that the correct amount is paid to suppliers / creditor timeously. The administration / HR clerk is effectively responsible for company money and staff. Therefore, needs to be well organised, be able to work as part of a team, and be able to meet deadlines.
If you qualify and would like to apply for this position, please attach a copy of your CV when applying on this platform.
Salary: RTBCJob Reference #: MMTUNADMINConsultant Name: LRB Legendary Retail Brands
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To ensure that all moulds and tools are processed through the tool room timeously and to a standard that will allow them to be run by production with minimal rejects.
Requirements:
Must be in possession of a Grade 12 School Leaving CertificateMust be a Trade Tested Toolmaker or Fitter/Turner MachinistThe Candidate must have sound knowledge of Pneumatics, welding, turning, milling and preferably CNC experience5 years working experience in an Automotive Manufacturing environment.
Responsibilities:
Ensuring that tools/moulds made in the Toolroom comply with ALL stipulated requirements.Ensure that tooling projects are completed within set timing constraints by clearly defined instructions and monitoring of staff.Planning for resource and material requirements.Staying within set budget parameters for tools/moulds. Tool/Mould MaintenanceMaintain and Repair all Tooling/Moulds used in the group so as to ensure minimal rejects or foam wastage.Develop new tooling or modify existing tooling when requiredDiagnose and repair faults on tooling during the production runManufacture basic tooling and production tooling to drawing or sample partMove, lift, lower and look after tooling Process/Productivity ImprovementsIdentify areas for improvement on Tool/Mould design and manufacture with a reduction in rejects and shortened lead time as the end result. FabricationDevelop and fabricate from complex drawingsMechanically cut, drill and punch fabrication materialsJoin metals using the resistance welding process, Weld work piece (oxy-acetylene welding, shielded metal arc welding, gas metal arc welding, gas tungsten arc welding)Remove metals using oxy-fuel and air-carbon arc gouging processesEnsure all equipment/machine tools are maintained and that tool room housekeeping is of a high standard at all times Maintenance Process (Scheduled)Receive Maintenance Schedules, interpret instructions and plan maintenance and repair workInspect the tooling and determine spares and consumables requirementsGenerate Job Requisitions for scheduled maintenance work (type of repair or maintenance, spares, quantities, time, etc.)Transport tools, equipment and spares to the work siteIsolate equipment, perform lockouts and make the work area safeConduct Preventive Maintenance activitiesPerform change overs in the production environmentPerform routine maintenanceAlign machines and equipmentDiagnose and repair faults on equipment and machinery during production/operationCommission and refurbish machines / equipmentOperate and monitor a drilling machine to produce componentsOperate and monitor a lathe to produce ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTE3MjI3MDkzP3NvdXJjZT1ndW10cmVl&jid=1750638&xid=1917227093
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Overview:
To conduct mechanical maintenance and repairs on plant and equipment in a safe and efficient manner. The position reports to the Maintenance Specialist.
Minimum Requirements:
Grade 12 with Maths and ScienceTrade Tested FitterN4 Mechanical Trade Theory and Mechano Technics (advantageous)5+ years’ experience in heavy industry
Responsibilities:
Scheduled Preventative Maintenance:
Receive Maintenance Schedules, plan and execute before they expire. Interpret instructions and plan maintenance and repair workInspect the tooling and determine spares and consumables requirementsGenerate Job Requisitions for scheduled maintenance work (type of repair or maintenance, spares, quantities, time, etc.)Transport tools, equipment and spares to the work siteIsolate equipment, perform lockouts, complete the LOTO register and make the work area safeComplete the Contractors Permit to Work prior to contractors commencing with work on site.Conduct Preventive Maintenance activitiesPerform change overs in the production environmentCount stock for a Stock Take integrity check (check spares condition during the count)All Scheduled Maintenance shall be recorded (Opened and Closed) to the Maintenance Connection system IN TIME to aid in pro-longing equipment life and prevent Unplanned Maintenance.Housekeeping: Keep Workshop and work area clean and maintain or improve on 5S standards.Perform Plant start-ups. Plan plant start-up well in advance of planned production starting time to ensure the plant is ready for production. If unsure, ask.Track and record personal daily hours to ensure the KPA – Artisan Utilization of ? 75% is achieved.
Breakdown:
Attend to machine breakdowns of a mechanical nature for all equipment under engineering functional control.Update the responsible person on progress of repairsEscalate a problem/breakdown to the next level if it cannot be resolved successfullyAll Breakdowns shall be recorded (Opened and Closed) to the Maintenance Connection system to aid in determining the root cause and to accurately calculate KPI and artisan utilisation data.
Mechanical Maintenance:
Perform routine maintenanceAlign machines and equipmentDiagnose and repair faults on equipment and machinery during production/operationCommission and refurbish machines / equipmentOperate and monitor a d...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTU3MDAwMjg1P3NvdXJjZT1ndW10cmVl&jid=1616297&xid=1157000285
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Excellent opportunity for a Merchandiser to join this strong Market leader in the Alcoholic Beverage FMCG Industry! This role will be based in Pietermaritzburg.
Requirements:
Must have a valid drivers licenseMust reside in Pietermaritzburg.Experience within the Liquor Industry is preferable2-3 years experience as a Merchandiser
The Merchandiser is responsible for effectively and efficiently merchandising products to a set standard in order to grow company brands and visibility.Key Responsibilities
OPERATION EXCELLENCE
Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers)Count and determine the stock to be merchandised as per SOPDraw stock requirements (e.g. fill the space immediately after entering a store) according to SOPMerchandise in accordance with SOP and check vintage, product quality on the shelf, stock rotation and price tagKeep shelf and back-up area (e.g. store room) clean, tidy and uncluttered in accordance with housekeeping SOPExecute merchandising activities as per cycle brief.Deliver customer satisfaction by managing customer communicationCommunicate and upkeep knowledge of products and promotions according to the cycle briefEffectively record merchandising activities as per standardExecute calls as per the call cycleAdvise Team Leader on identified opportunities in the storeAdvise Team Leader on out of stocks as per SOP
DATA MANAGEMENT AND ANALYSIS
Record relevant metrics and competitor activities as per standard
EFFECTIVE HUMAN CAPITAL MANAGEMENT AND DEVELOPMENT
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintainedPlan and prioritize, demonstrate abilities to manage competing demandsDemonstrate abilities to anticipate and manage changeDemonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needsMake yourself aware of the dress code and adhere to it (smart casual) as per SOP
EFFECTIVE ADMINISTRATION
Submit required documents to the respective department on time including Proof of Delivery (POD), new account opening and trading term agreement as per the SOPManage and care for company assets issued to you for business useSubmit all expense reports on time as per SOP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU3OTIwMTg/c291cmNlPWd1bXRyZWU=&jid=1716678&xid=335792018
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Desired Experience & Qualification
5 Years’ experience in the Transport / Truck and Trailer experienceQualified Artisan / Diesel Mechanic / Auto ElectricianMust have a strong commercial and financial acumen as well as knowledge of the location/region market.
Responsibilities:
Daily planning of the Workshop – Plan workshop jobs, creation of job requisition. Ensure correct work instructions are delivered and communicated to technical team.Create job card for work to be performed – Ensure proper and clear communication is kept with internal partners.Control and Manage Timelines of arrival, starting and completion times. Accurate time keeping of all work performed (signed timesheets submitted daily and approved).Daily times sheets with relevant job cards, check sheets to be signed with quality inspection. All documents to be presented to the Head of Service for signing and submission.Ensuring that work is completed within allocated time or as per agreement with customer and EDAC standards.Complete and upkeep all Quality check sheets, related documentation and paperwork for processing of jobs.Communication – Upkeep and inform Customers with progress of work. Liaising with the Manager, Service Admin Controller, Service Administrators/Advisors and/or customer on progress of work.Ensure delivery of good service, customers centricity and relations through feedback and communication.Upselling of Service Work – Inspect and Identify additional potential on equipment entering the workshop. Ensure proper communication and quotations are prepared to issue to customers. Upskill FSE’s to identify possibilities.Customer relations development.Conduct Workshop Technical, HSE, Quality and general meetings to plan, execute and deliver on service requirements and performance.Monitor and manage workshop housekeeping. Always ensure clean and safe working environment.Identify Maintenance Contract opportunities with key and new clients.Marketing of our brand and business.Service Administration - Finance:Check and sign service Job cards prior to submitting for processingManaging Work in Progress and ensuring jobs are completed ASAPMonitoring efficiencies of staff.Taking after-hour service and breakdown calls, coordinating with technicians and liaising with customers on progress of work.Quality of workmanship.Technical support to staff and identify training required.Ensure that service vehicles are serviced and maintained.Ensure that proper safety procedures (use of safety equipment) are adhered to on site.Ensure all personnel are equipped with safety equipment (PPE) and documentation is up to date
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzU5NDI2OTY/c291cmNlPWd1bXRyZWU=&jid=1195889&xid=375942696
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Position: Pest Control Operator Technician
Location: Pinetown
Minimum Qualifications:
Matric or equivalent certificateFully qualified (NCPC) or PMA/PCSIB and registered with Department of Agriculture (P-Number)Previous Pest Control experience
Skills and Competencies:
Must be customer focused/orientatedAbility to identify customer needs and solutionsShould display professional attitudeMust be presentableRequires valid, unendorsed code 08 drivers licenseHighly developed communication skills (Written/Verbal/Non-verbal)Requires good time management skills to efficiently and effectively perform daily dutiesGood physical healthKnowledge of competitors and competitor activity
Roles and Responsibilities
Providing quality pest control/management serviceAchieving standards of productivity as set by the companyRetention of existing clientsComplying with the Codes of Practice: Rules of conduct.Compile necessary documentation for client and office after service is completedAdvise client on housekeeping, stacking and proofing requirementsComply with legislation and regulationsEnsure equipment is maintained and clean at all timesCarry an adequate range of pesticides and equipment, necessary to delivery serviceEnsure the company vehicle and image is protected at all timesEnsure the usage of the correct Personal Protective EquipmentEnsure company and client Health & Safety requirements are met
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjA3MDA0NzEzP3NvdXJjZT1ndW10cmVl&jid=1110258&xid=3207004713
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Our client a leader in the manufacture, distribution and provisioning of packaging and fastening solutions, based in New Germany, Durban; is currently looking to employ an experienced External Service Technician.
An awesome career opportunity awaits.
Requirements:
3 years’ experience in an External Technicians function.Have a technical ability to troubleshoot problems analytically and develop solutions.Ability to read service manuals and schematic drawings.Have an ability to work independently and communicate well with Peers, Line Managers and Customers.Must be computer literate MS Programs.Advantageous to have Industry knowledge of Strapping, Packaging and Fastening equipment.Must be in possession of a valid driver’s licence.
Responsibilities:
Service and Repair full range of Strapping, Packaging and Fastening Equipment and Tools. (Tool operation ranges from mechanical, pneumatic, battery and electrical across all divisions.)”To reference and correctly identify spares required for internal and external repairs.Complete all admin functions timeously and correctly, including Job Cards for all equipment repaired internally and externally.Report to Line Managers with customer comments and relevant information regarding the condition of equipment on site.Liaise with the relevant Sales Consultants regularly regarding the condition of the equipment in operation as well as opposition activity.To ensure Boot Stock spares are accurate and replenished frequently.Submit a stock take on boot stock as per management requirements.Housekeeping in workshop.Any other reasonable instruction from management.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQ0MDY2MzIyP3NvdXJjZT1ndW10cmVl&jid=1479639&xid=2844066322
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Housekeeping Co-ordinator:
·
5 star standards are maintained
·
Assist and supervise housekeeping
·
Make sure laundry is running efficiently
·
Make sure all housekeeping supplies are
available Must be creative & love housekeeping & cleanliness
· Maintenance Co-Ordinator:·
Co-ordination of maintenance ·
Prioritising maintenance projects·
Planning ahead of maintenance to be done
throughout the lodge·
Make sure all materials are available for any
projects
Front Office & Reservations Assistant:
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Guest Services; check-in & out procedures
· Promote activities that are offered
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Good telephone etiquette
· Knowledge of Innkeeper SoftwareGeneral Skills:·
Strong problem-solving abilities·
Very competent with figures & spreadsheets·
Lead by example·
Team player·
Must be conscientious·
Extremely neat, tidy and organized·
Maintain a professional approach ·
Impeccable attention to detail·
Must be able to following instructions Tertiary & Experience:
·
Relevant Degree or Diploma
·
Housekeeping and maintenance experience 3 – 5
years
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Skilled & experienced with reservations
system
·
At least 3 year working experience at 5-star
properties
·
Excellent computer & software skillsPersonal:·
Fully bilingual·
Strong operational and leadership skills·
Excellent communication skills·
Focussed, creative and passionate about the
hospitality industry·
An excellent track record with contactable
references
·
No bad habits e.g. smoking/drinking/other email CV & supporting documentation to accounts@thegorge.co.za
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Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.
*Job Purpose:*
* To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
* To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
* To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
* To adequately schedule staff in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
* To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
* To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
* To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
*Education and Experience Requirements:*
* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
* Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMTYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241015&xid=1555_53163
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Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.
*Job Purpose:*
* To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
* To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
* To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
* To adequately schedule staff in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
* To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
* To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
* To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
*Education and Experience Requirements:*
* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
* Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMDg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240970&xid=1555_53089
2y
1
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Hello my name is Pauline lam from Zimbabwe.lam looking for Domestic job stay out around Durban l have experience at doing all house chores without any supervision lam neat strong hygiene and energetic domestic lady.l have reference number too.pliz call me or Whatsapp me 0780853100 thanks.
5d
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Domestic worker required in Phoenix
Must live in or around Phoenix
Must have good references
Must be honest and reliable
3 days a week
time : 7am to 3:30pm
please respond with age, area you reside and what is your daily rate?
4d
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KEY PERFORMANCE AREAS AND RESPONSIBILITIES Key Performance Area Performance Outputs Operational Staff Management Assist with interviewing of Branch Managers and upwards.Ensure that all outlets are visited a minimum of twice a month through audit reports.Ensure that all maintenance issues are addressed and that housekeeping is attended to.Ensure that proper security measures are in place at all outlets.Identify poor performing branches and implement a strategy for improvement.Ensure that external contractors are performing the required service that they are contracted to perform.Ensures that operations within the outlets are running smooth.Monthly monitoring of product performance and figures and reporting to Exco on regional and branch performances.Constantly mange audit reports and oversee that they are actioned accordingly.Liaise with different departments such as Manco, HR, Marketing, Technical, Finance and Admin.Proactive prevention of fraud/losses/theft/armed robbery.Reply to operational matters on email, WhatsApp and phone calls.Daily monitoring of Group performance.Supplier liaison.Employee liaison and enabling a solution orientated mindset with all team members Proactive approach.Chair weekly Operational Meetings and respond to issues raised. Attend Telebetting meetings and respond to issues when necessary.Web Register bulk approvals monthly.Daily approval of bank payments in conjunction with Finance. Tracking operating hours, staff performance etc. and putting strategies in place to address.Product performance monitoring.Assist with interviewing of Branch Managers and upwards.Ensure that all new staff is trained on fixed odds, National Responsible Gambling training, FICA, TURFSPORT operating systems.Identify staff in collaboration with RM for new Senior Management positions- succession planning feedback.Approve Leave for Regional Managers.Discipline staff when necessary and motivate staff.Develop good teams within the outlets.Ensure that staff is fully equipped to manage the day to day running of the outlet by liaising with RM including workforce planning.Evaluate the performance of RMs. Customer + Relationship Ensure that customer service and standards are adequate and of high standard.Attend to all customer complaints and compliments in collaboration with RMs.Dealing with fleet providers and other suppliers.Ensuring daily operational procedures are being adhered to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0NjQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190692&xid=1109_74642
2y
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