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An established Eastern Cape Accounting Firm is looking for a BEE Analyst, to be based in their Gqeberha office. The role will include completing BEE verifications In generic codes, construction, tourism and ICT, as well as consulting with clients how to improve their B-BBEE rating.
Minimum requirements:
Grade 12Previous experience within a BEE verification agency essentialPrevious experience at a Senior Analyst level essentialDrivers license and own vehicle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjA3Mjc5OTE2P3NvdXJjZT1ndW10cmVl&jid=1557506&xid=2207279916
4h
1
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Overview:
The successful candidate will be responsible for championing investment promotion and investment pipeline tracking and monitoring for the Eastern Cape province. The role entails driving and facilitating investments and projects within manufacturing, automotive, agro-industry, energy, ocean economy, tourism, digital economy, and related investment value chains; spearheading investment risk assessments for converting sector(s) opportunities into bankable investment projects; and facilitating collaboration with other stakeholders to attract investment in support of the organisations mandate. The incumbent will also be expected to drive investment facilitation and project management services over the project life cycle, industry facilitation services in support of the designated sector projects; link identified industry value chain opportunities with prospective investors and develop viable investment promotion interventions; oversee the preparation, development, maintenance of sector performance reporting tools; drive the design and development of monitoring and measurement plans to track qualitative and quantitative economic indicators from projects within the designated sectors as well as reporting on the investment pipeline; build collaborative partnerships towards realisation of sector value chain opportunities aligned with the national and provincial investment strategies; represent the organisation at relevant industry and provincial sector platforms. Furthermore, the role will entail working with provincial, national and global players in profiling and attracting investment to the Eastern Cape as well as driving the initiatives of the Provincial Investment Council.
Minimum requirements:
Bachelors Degree in CommercePostgraduate qualification in a related field8+ years working experience, with 5+ years at middle management or senior consultant level within trade or investment management/facilitation environment.
Key Performance Areas:
Strategic Planning and GovernanceInvestment PromotionResearchProvincial Investment Council Co-ordinationStakeholder ManagementBudget Management of UnitPeople Management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzUwMzc4ODM4P3NvdXJjZT1ndW10cmVl&jid=1742431&xid=3350378838
4h
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ideally, we are looking for a couple that will:-manage and run a backpackers and skills training programme.- has knowledge on maintenance(and be willing to do domestic work).- have marketing skills.- be able to drive and have a valid driver's license. - be passionate and have good clientele skills.- have sober habits(non smoker and drinker)Our package includes:- Free accommodation.-Stipend and commission Note that this job post is for a foundation that has a NPO which has social responsibilities. The couple needs to be energetic.Send C.V to punji@ballmail.co.za and call 076 584 8084/066 179 5980.
1d
2
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JOB ALERT – URGENT NEW PERMANENT VACANCY!!!
FIELD GUIDE / GAME RANGER
(HOSPITALITY)
PATERSON, PORT ELIZABETH, EASTERN CAPE
MINIMUM ESSENTIAL QUALIFICATIONS:
·
FGASA
Qualification Level 2 / NQF Field Guide Certification
·
Full
/ Lead Trails Guide Qualification / related Specialist Field Guide Certification
·
Minimum
of 4 – 5 years’ experience dealing with Big Five Game & 5* clientele
·
Duties: Games drives (6 hours p/day), walking safaris,
hosting guests at meal times, maintenance & upkeep of vehicles & equipment,
standby duties, client liaison
·
Code
B/ EB Driver’s License & valid PDP Licence
·
Excellent
communication skills in English
·
SAPS
Firearms competency for Rifle
·
Valid
First Aid Certificate
·
DEAT
registered
·
4
x 4 Driving experience (ADVANTAGEOUS)
·
Trails
Guide and Advanced Rifle handling qualification
·
Must
possess a people-centric personality
·
Possess
a general knowledge of current affairs locally & internationally (ADVANTAGEOUS)
·
Be
willing to accept a live-in position (3 weeks on / 1 week off)
Submit your CV in MS Word & supporting documents to shireen@divergentrecruit.co.za
Contact Shireen directly on 061 413 4336 to discuss this
top opportunity!
In accordance with the POPI Act 4 of 2013:
All candidate personal information is treated with
confidentiality and the highest level of security. Should you not be shortlisted for the vacancy
that you have applied for, Divergent Recruit (Pty) Ltd will retain your information on our candidate database for a
period of 6 months, in the event that you may meet the criteria of a future
suitable position which may match your profile and which we will contact you
directly for your authorization to proceed with your application. Should you wish to no longer be listed with
us, we will proceed to remove your personal information from our database with
your instruction, in accordance with the POPIA guidelines.
5d
SavedSave
We are seeking a highly organised and customer-focused individual to join our team as a Guest House Manager in the Hospitality industry. (Live in position)As a Guest House Manager, you will have experience in managing large functions and be responsible for overseeing all aspects of the guest house operations, ensuring that guests have an exceptional experience during their visit. This role requires a high level of professionalism, excellent communication skills, and a strong ability to multitask and problem-solve in a fast-paced environment. Responsibilities:· Oversee and coordinate the activities of the staff to ensure an efficient and smooth operation.· Monitor and maintain the cleanliness and appearance of the guest house ensuring it meets industry standards and exceeds customer expectations.· Handle customer complaints and concerns with professionalism and find appropriate solutions to ensure guest satisfaction.· Collaborate with the kitchen staff to ensure timely and accurate food and beverage service.· Supervise the front desk and reservation system, ensuring accurate bookings and efficient guest check-in/check-out processes. Requirements:· Young vibrant tourism student looking for experience in the hospitality industry will be advantages· Strong leadership and organisational skills, with the ability to prioritise tasks and delegate responsibilities.· Proficient in using restaurant management software and Microsoft Office Suite.· Strong problem-solving skills and attention to detail.· Flexible schedule, including evenings, public holidays and weekends. Applications including head and shoulder photo mailed to:jannied@mailapp.co.za
7d
Ads in other locations
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Nestled within the serene Pezula Nature Retreat in Knysna, Village N Life epitomizes excellence in Tourism and Hospitality. Beyond traditional culinary management, we craft narratives that bring dining experiences to life. If youre seeking a nurturing environment that fosters career advancement and offers enticing rewards, your culinary sanctuary awaits.Join Village N Life as a Sous Chef and embark on a transformative journey amidst Knysnas breathtaking landscapes. Here, we dont just prepare meals; we curate culinary experiences that reflect the essence of tranquility and natural beauty. As the guardian of our kitchens creativity, youll orchestrate a symphony of flavors and aesthetics. Your role extends beyond cooking – its an opportunity to craft extraordinary dining experiences. Embrace the fusion of precision and creativity, where every dish tells a story of culinary excellence. Were excited to welcome you as a vital contributor to our thriving culinary haven. Step into a realm where your culinary dreams take flight, and your impact flourishes. Welcome to a place where culinary innovation meets opportunity. To succeed in this role, you will need:Grade 12 or equivalentProfessional Cookery Certificate / Culinary Arts Diploma essentialPrevious experience in the same or similar position in a 4/5 star hotel environmentFamiliar with the duties and procedures in the kitchenAttention to detailFriendly and service orientatedDuties and responsibilitiesCheck the quality of raw and cooked food products to ensure that standards are metSupervise and coordinate activities of cooks and workers engaged in food preparationInspect supplies, equipment, and work areas to ensure conformance to established standardsDetermine how food should be presented and create decorative food displaysEstimate amounts and costs of required supplies, such as food and ingredientsCollaborate with other personnel to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customersLiaise with group food custodian on all new ideas and suggestionsAlways be available to help with stock-taking measures and assist with the capturing of itEnsure that all HACCP standards are maintainedEnsure that the kitchen equipment is clean and in working order at all timesTo ensure minimum wastage of raw and cooked materialsCorrect disciplinary procedures and actions to be enforced at all timesTo ensure that all staffing issues are dealt with in the correct mannerMaintain the tidiness of all storerooms, fridges, and freezersKitchen is in a hygienic, clean and orderly fashion at all timesOur company is focused on growth of our employees, through career development and staff incentives.Due to the large volume of applications, only candidates that meet the minimum requirements will be contacted.If you have not heard from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDc1Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1781338&xid=1109_184752
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Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.
If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!
Your Role as CSSR:
• Service a prestigious airline brand on various work streams
• Assist passengers, in in both English and German, with pre and post flight departure travel-related queries
• Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers (i.e. queries, compliments)
Hybrid Requirements:
Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours:
• Full time contract (40 Hours per week)
• Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements:
• Native level proficiency in German language: Verbal and Written skills essential (Advanced level)
• Permanent residence permit or South African ID
• Flexibility to work rotational shifts as above
• Excellent customer service skills (essential)
• Experience in call centre or travel and tourism industry (preferred)
• Excellent computer literacy and technical skills
• Knowledge and experience on MS Office products and able to work on Windows-based operating systems
• Previous experience on travel reservations systems is beneficial
• Own transport
• Experience our multi-cultural work environment with colleagues from all over the world
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228
4h
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Our client is looking for a highly motivated Senior INBOUND Travel Consultant to join their team.
Requirements:
Must have a Certificate or Diploma within Tourism1 - 4 years Experience with Inbound travel quoting and Must have done quotes on ExcelStrong Excel experience Fluent in English Willingness to learn
Duties:
Prepare competitive quotations and innovative itineraries.Collect rates, as per proposals, and send onto Cruise Finance to upload on TS.Adhere to Margin StrategySend through completed Proposals/RFP’s, including pricing, to the Cruise agents in the agreed formatSend through Quote & Proposal to Cruise Finance who will open bookings and upload services.Book all services and complete trackers on Cruise DriveSend invoice requirements to Cruise Finance at 60 - 90 days prior or similar (agent dependent)Prepare movement schedule, order water and complete Monthly Forecast (Debit card & ticket requirements)Introduction of file to Operations Contractor whilst offering support throughout.Willing to travel
Only shortlisted candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjM1MjM5OTI0P3NvdXJjZT1ndW10cmVl&jid=1508227&xid=3635239924
4h
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Our Client is seeking high energy and self-motivated Outbound Travel Consultants to join their team.
Requirements:
MatricSouth African IDStudied TourismMust have 3 - 5 years outbound experience within the Travel Industry Willing to work at the office
Please send CV, ID copy and Certificates when applying.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjIxNDQzNDE5P3NvdXJjZT1ndW10cmVl&jid=1484415&xid=1621443419
4h
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SCOPE AND PURPOSE OF JOB:
To assist the camp manager in ensuring that the camp systems, facilities, activities and staff work together in a smooth, safe and harmonious manner so as to ensure that guests have a memorable stay.
This purpose is coupled with the concept that the camp is a business unit that needs to run profitably with effective cost-stock controls, management of assets and environmental care.
DUTIES, RESPONSIBILITIES & PERFORMANCE STANDARDS
Daily duties:
To support the manager in any way asked within reason and be a bridge between the Manager and staff.
Allocation of all duties to the staff in your department.Responsible for all stock being used in your camp. It is extremely important to pay attention to the movement of the stock to ensure the most economic and profitable practices are conducted.Prepare leave and off schedules fairly and place onto the notice boards.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA1MjUzNDk0P3NvdXJjZT1ndW10cmVl&jid=1418198&xid=2105253494
4h
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Brief Job description
provide superior airline reservation services to customersDuties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Requirements
Skills & Knowledge
Native/ Advanced level Dutch & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre / travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutions
Work hours
8.5 – 9 hour shifts per day on rotationShifts to be rostered from Mondays to Sundays including local and market public holidaysOperational hours: 09h00 – 21h15Work from home or work at offices (located in V&A Waterfront, Cape Town)Work from home requires own Fibre fixed line internet connection & UPS solution at own costTraining: 4 – 6 weeksProbation period: 4 months
Salary and Benefits
Permanent, Full-time employmentMarket-related salaryWork from home or at officesPaid TrainingBenefits:
Employee assistance programmeHealth insurance benefitProvident fund
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MDM2NDM2NDc/c291cmNlPWd1bXRyZWU=&jid=1474028&xid=803643647
4h
1
SavedSave
JOB ROLE
FUNCTIONAL RESPONSIBILITIES
Line Management of Kenya Operations
As General Operations Manager you are end-responsible for the management of all operations
in Kenya. This includes amongst others:
Line management of all employees in Kenya; their performance and developmentEnsuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions; idem for agent servicesEnd-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and asset management / maintenanceEnsuring that the Kenya operations meet the company’s Group policies, procedures and standards at all times, including a/o health & safety and admin controlsEnsuring that all assets and equipment are kept in excellent conditionStrong general performance of the company’s Kenya operations against set management objectivesStrong financial performance of the company’s Kenya operations against its Operating Budget as well as good management of CAPEX against CAPEX budgets/plans
Your Profile
We are looking for an experienced, well-rounded GM-like Operations Manager with the following profile:
Minimum 10 years of experience in various operational management roles (Africa experience and tourism industry experience a must)Strong organizational and logistic skills in leadership positions in organisations with >150 staffEffective at managing and training/coaching middle managers and staffEffective at crisis management and good at making instant decisions; ability to multitask and prioritize in a challenging environmentGood working knowledge & experience in the majority of the following areas:Logistics/resupplyCost managementHRMenus, food quality and food presentationSome bush/guide knowledgeAsset & fleet maintenance managementAbility to build good working relationships with people at all levels from camp staff to the Board of DirectorsProven ability to handle complex intercultural people matters, with cultural sensitivity and awarenessPassion for positive impact and wildlife tourism as well as community developmentMinimum degree or diplomaStrong verbal and written communication skills and ability to structure and present work plans and ideasIndependent ‘getting things done’ mentality; willing to work hardSwahili a preference
Location & Travel Requirements
You will be based in Nairobi with frequent tra...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MTg4NDg3Njg/c291cmNlPWd1bXRyZWU=&jid=1210322&xid=718848768
4h
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Role Reports to General Manager
A head of department position, with the purpose of enhancing the overall value of the companies by proactive product management.
Group: Product Relationships
Maintain expert level understanding of the 3, 4 and 5 star Southern and East Africa product offerings and distribute this knowledge to the businessesDevelop and maintain relationships with key supplier decision makersResponsible for signing off of ad-hoc product contracts for utilization by the company not contracted by TSCNegotiate and contract all rates and incentives in Tanzania and KenyaNegotiate and improve deposit and credit policiesEngage key suppliers to develop strategic trade deals, value adds and flash sales in line with market trendsManage the Preferred Supplier Lists and distribution of information via
Salesforce Groups
Establish reciprocal agreements with key suppliers where manages onwards travel requests for direct bookers (TBC)Manage supplier visits to the offices, and staff attendanceManage educational requests and planning in line with the Sales ManagerAttend events, professional meetings, trade shows and exhibitions as necessary
1: Product System
Oversee the Tourplan to Salesforce sync, ensuring products and rates are available and correctLoading non-TSC product ‘skeleton structures’ into SalesforceInterface with TravelSmartCrew on Rate database, supplier discussions and Papertrail proceduresOversee and manage Webconnect bookings in Tourplan
2: Product System
Manage and approve loading of ratesOversee live API linking and availability into Tourplan
1: Product and Booking Procedures
Use your EQ to actively make suggestions on product, routing/logistics to consultants on every new Opportunities created in SalesforceApprove or Reject Quotations proceeding to a Raised Booking Confirmation stage by ensuring correct deposits have been requested, preferred suppliers used and Gross Profit maximized through booking channel efficiencies (OTA and BAR rates) Note, on an ad-hoc basis this may require attention outside of office hoursRespond and report on guest issues relating to poor supplier product during tripsLiaise with suppliers as necessary to alert them to any real time issues raised by consultants and/or step in to rectify immediate client complaints regarding productSuccessfully manage distribution of special offers to the wider team, including Marketing
2: Product and Booking Procedures
Quality control quotes been sent out by Sales Consult...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzI0MzQxMTM1P3NvdXJjZT1ndW10cmVl&jid=1512320&xid=2324341135
4h
1
Brief Job description
provide superior airline reservation services to customersDuties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Requirements
Skills & Knowledge
Native/ Advanced level Italian & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre / travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutions
Work hours
8.5 – 9 hour shifts per day on rotationShifts to be rostered from Mondays to Sundays including local and market public holidaysOperational hours: 09h00 – 21h15Work from home or work at offices (located in V&A Waterfront, Cape Town)Work from home requires own Fibre fixed line internet connection & UPS solution at own costTraining: 4 – 6 weeksProbation period: 4 months
Salary and Benefits
Permanent, Full-time employmentMarket-related salaryWork from home or at officesPaid TrainingBenefits:
Employee assistance programmeHealth insurance benefitProvident fund
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQ2NzYwMzI5P3NvdXJjZT1ndW10cmVl&jid=1474027&xid=2846760329
4h
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Immigration Consultant
Location: Tamboerskloof, Cape Town
Please forward your CV to Michelle - kindo.m@abcworldwide.com
Position Description
Our client is looking for an Immigration Consultant to join their agile and dynamic team in Cape Town. The role will require a candidate who is able to work independently with a pro-active and can-do attitude. The candidate will be responsible for advising and assisting our clients with the correct immigration solutions for their needs as well as planning timelines pro-actively and efficiently.
Responsibilities include but are not limited to
Case Management:Advising clients regarding their immigration needsCompiling and preparing applicationsFollow upsInvoicingFocus on cash creationCross and upselling of immigration services/productsReports to Head of Production
The ideal candidate should possess the following skills/qualifications
Min of 2 years’ work experienceExperience in the immigration industry, tourism industry and/or legal field are preferableExcellent verbal and written communication skills.Additional languages are a bonus: German, French or Russian
An ability to understand client needs and relate to themCritical thinking and problem-solving skillsProficient skills in all Microsoft products (Word, Excel, etc.)
It is imperative that the candidate has a keen interest in learning and developing as this is a core value of the organization. The company prides itself on employing staff who are driven to achieve excellence and whose skill sets vary across disciplines.
Another key value of the organization is a desire to drive African growth through enabling talent to live and work on the continent. The candidate would be required to share this vision and feel a desire to contribute to stronger economies in Africa.
The benefits
The successful candidate will enjoy the following benefits while working at the company:
Ample exposure to senior management for a chance to learn and grow
Exposure to all facets of the business: from sales through to consulting to engaging with clients. The role is varied, and the successful candidate will learn immensely across all areas of the businessThe position allows for independent work and offers an environment where pro-active and creative ideas are welcomedThe company is a truly inclusive and diverse organization, where the successful candidate will get to work and engage with various cultures in the immediate environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDI3NTM0ODA3P3NvdXJjZT1ndW10cmVl&jid=1489651&xid=3027534807
4h
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KEY OUTPUTS:
Management of Tourplan System Content:
Ensuring Tourplan content is fully up-to-date and accurate at all times:
Rates, offers, child rates, group rates, value adds, etc.Trading terms, policies, property includes/excludes, etc.Supplier information, contact details, etc.
Overseeing the loading and checking of the above into Tourplan within specified deadlinesEnsuring rate loading policies and procedures are strictly adhered toEnsuring the best-practice and procedure documentation is up to dateIdentifying process changes to optimize loading efficiency and accuracyAssisting with Tourplan content-related projects
Management of Rate loading team:
Day-to-day management of rate loading team, their capacity and their outputsManagement of rate loading logging, delegation, and query resolutionReporting on team performance, including:Turnaround timesRate loading errorsNumber of suppliers loadedTeam leave approval and appraisalsInterviewing and hiring new staffTraining new staff joining the team, and conducting ongoing training to develop team membersEnsuring that the team has the necessary resources and training/mentoring to perform at their peak
Ownership of integration and alignment:
Ensuring alignment of content and content-loading process across all Tourplan instances
in Africa, Asia, and South America
Management and driving of the integration between Tourplan and external systems in conjunction with the Information Systems Team
KNOWLEDGE REQUIRED
An excellent working knowledge of TourplanComputer literacyGood Excel knowledgeUnderstanding of product contracting, including commission and mark-up / discounting structures
SKILLS REQUIRED:
People management skills, and ability to motivate a team to achieve deadlinesNumbers, numbers and getting it right the first time – detail mattersHigh attention to detailSystem savvyAbility to solve problemsThrive when under pressure while having fun at the same timeAbility to empower, train and mentor peoplePro-activeness - initiating and implementing rate loading initiativesService oriented: Working toward and maintaining high service levels to in-house customers i.e.reservations and product teamsAbility to communicate in a clear, concise, consistent and transparent manner
PREVIOUS WORK EXPERIENCE REQUIRED:https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDUyMjg1NjcxP3NvdXJjZT1ndW10cmVl&jid=1503279&xid=3452285671
4h
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The successful candidate must be passionate about Africa, able to work under pressure, have attention to detail, customer focused, be an excellent team player, committed, hardworking and eager to continuously learn.
Duties include: - Directly liaising with international clients & agents via various communications channels such as email,
telephone, social media etc., for various inbound enquiries
- Planning and designing itineraries, combining appropriate accommodations and destinations- Managing the reservation process for bookings up until completion of travel- Fast turnaround time on all enquiries - Occasional Saturday duty (on a rotational basis- ca every 6-8 weeks) - Travelling will be required for educational trips (We only sell what we have personally experienced!)
The ideal candidate would fulfill the following requirements:
Knowledge required: - Good destination knowledge for Tanzania, Kenya, Botswana, Namibia and/ or South Africa
- Knowledge and understanding of tour operating and reservations processes based on study and/or
work experience Skills:- Languages: Fluent in written and spoken German and English
- Have a good telephone manner and excellent communication skills - Possess excellent organizational skills and be able to multi- task System skills: - Computer literate with MS-Office, especially Word, Excel, as well as E- Mail applications-/client such as
Outlook or Thunderbird
- Working experience in electronic reservation systems
Work experience: - Minimum of three year’s travel and/or tour consulting experience
Tertiary Education:
Travel and Tourism (or related) preferred but not essential.
Abilities:
Accurate and having attention to detail whilst working under pressure
Excellent communication
customer focused
committed and hardworking
eager to learn
excellent team player
ability to sell.If you are passionate about Africa and seeking a position with an international travel company, then please send us your CV, a motivational letter and salary expectations.Salary: negotiable, market related. R 25.000 – R 35.000
Commencement date: by mutual agreement
Fringe Benefits:
Medical Aid contribution
25 days annual leave
Educational trips
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTc3MjgzMjkwP3NvdXJjZT1ndW10cmVl&jid=370516&xid=2177283290
4h
1
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We are on the lookout for a full-time Salesforce Engineer to be the technical lead of our Salesforce team.
Our ideal Salesforce Engineer will be a Salesforce enthusiast and share our passion for technology and sustainable tourism. We are seeking a detail-oriented technologist who is ready for a challenge and will take our Salesforce platform to another level. As our Salesforce Engineer, you will be responsible for leading the development and deployment of new features and functionalities, as well as driving day to day maintenance of Salesforce, with constant re-prioritization and adjustments being made along the way. You will work on projects that impact the highest priorities of our technology roadmap and the business, while collaborating cross-functionally with multiple teams to deliver results that impact company-wide strategic goals.
The right candidate will thrive in a high-functioning, fast-changing, and collaborative environment. This is a highly visible role that not only requires a proven ability to develop and maintain Salesforce, but it will also require to perform code reviews for other developers on the team and to lead efforts to launch programs and custom solutions that use Salesforce.
As a Salesforce Engineer, your responsibilities will include, but will not be limited to:
Lead the end-to-end process for Salesforce system administration and software development, from requirement gathering sessions with business leads, to design, development, documentation, testing, release of new features, and bug resolution for released feature setsAnalyse changes to Salesforce that are often complex, interrelated, and cut across multiple platforms, to fulfill complicated requirements and improve performanceCode review other developers working on the team working in SalesforceClosely partner with business stakeholders to conduct User Acceptance Testing (UAT) and sign off on successful implementations of featuresCollaborate with Head of Technology and Salesforce Manager to collect feedback, priorities, and ideas on Salesforce and translate these into a product roadmap for our Salesforce orgUse ClickUp to create and successfully translate business requirements and their acceptance criteria, as well as manage backlog of requirements prior to development of the product’s features and functionalitiesDevelop technical design specifications, deployment guide, release notes user guide documentations required for new in-house developed features or for Salesforce application (or 3rd party apps) featuresMaintain a governance model and change management process for SalesforceContinuously look for opportunities to optimise existing Salesforce code to improve overall performanceKeep up to date with all new Salesforce & Kaptio features by attending educational workshops; reviewing releas...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTYwNDU5NTg5P3NvdXJjZT1ndW10cmVl&jid=1245811&xid=2960459589
4h
1
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Consultants who want to join our client’s (East) African adventure?! Were looking for an ambitious & adventurous ???????????????????????? ???????????????????????????????????????? (Sales)!
ABOUT OUR CLIENT
Our client is a travel scale-up specialised in responsible off the beaten track travel that is quickly getting back on its feet after the corona crisis.
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Create & sell offbeat tailor-made trips to the Dutch marketDutch Mother Tongue-Working Proficiency REQUIREDCountry focus next to Southern Africa > KEN + TZPassionate about tourism / experience in the industryTravel consultant / sales experience big pro!First 6 – 12 months based in Nairobi (lets discuss)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTY3ODIxODg4P3NvdXJjZT1ndW10cmVl&jid=1156165&xid=4167821888
4h
1
A leading BPO (Business Process Outsourcer), is seeking German speaking Customer Service Agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.
Come and join the team to benefit from the following:
Medical aidShift allowanceIncentivesSubsidised TransportA young and vibrant work environmentExposure to international clienteleTraining and great growth potential within the company
You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:
Qualifications and experience:
Matric or High School equivalentPrevious customer service experienceInbound Call Centre experience advantageousPrevious travel or tourism industry experience advantageous
Competencies:
Excellent language skills in German (mother tongue) and EnglishExceptional communication skillsComputer literate in MS Office packageExceptional service and support orientationClear criminal and credit recordAbility to work shifts: Monday - Sunday
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzIxMDAyMDMwP3NvdXJjZT1ndW10cmVl&jid=1156163&xid=3321002030
4h
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