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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
3d
We are currently seeking an administrator to join our trucking company based in Chatsworth Durban
Requirements:
*Must have good computer skills*Must have good document organizing skills
*Good telephonic skills
*Be able to do quotes, invoicing, POD’S& emailing
*Have knowledge of using a printer
*Be able to work under pressure at times
*Be a good team player
*Knowledge of the trucking industry would be an
advantage*Matric is essential * Logistics experience will be an added advantage Kindly contact the office Manager Mrs Shantal Chetty on 0672670338 for further information and where to send your cv
4h
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Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Morningside, Durban area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin3758
7h
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*Reference: PE009588-Tabz-1*
As a Network Engineer youll have responsibility for setting up, developing, and maintaining the networks within the company.
*Experience and Qualifications:*
* Matric
* Relevant Diploma
* Cisco Certifications (CCNA, CCNP) required
* Strong understanding of network infrastructure and network hardware.
* Deep understanding of application transport and network infrastructure protocols (e.g IPSEC, HSRP, BGP, OSPF, 802.11,QoS)
* Deep understanding of and the ability to create accurate network diagrams and documentation for design and planning network communication systems.
* Provides specific detailed information for hardware and software selection.
* Network security experience.
* Hands-on experience with monitoring, network diagnostic and network analytics tools.
* Solid understanding of the OSI or TCP/IP model.
* LAN and WAN experience.
*Responsibilities* *Manage (Internal Process)*
* Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
* Performing disaster recovery operations and data backups when required.
* Perform network maintenance and systems upgrades including services packs, patches, hot fixes and security configurations.
* Monitor performance and ensure system availability and reliability.
* Provide Level 2/3 support, troubleshooting and diagnosis to resolve issues.
* Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
* Select and implement security tools, policies and procedures in conjunction with the company’s security team.
* Liaise with vendors and other IT personnel for problem resolution.
* *
*Engage with clientys in a client centric manner (Client Services)*
* Provide authoritative, expertise and advice to clients and stakeholders
* Build and maintain relationships with clients and internal and external stakeholders
* Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
* Make recommendations to improve client service and fair treatment of clients within area of responsibility.
* Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
* *
*Self-management and teamwork (People)*
* Develop and maintain productive and collaborative working relationships with peers , clients and stakeholders
* Positively influence and participate in change initiatives
* Continuously develop own expertise in terms of professional, industry and legislation knowledge
* Contribute to continuous innovation through the development, sharing and implementation of new ideas
* Take ownership for driving career development
* Effectively manage time and ensure optimal productivity
* Ensure technical product and legislative knowledg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NTMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243336&xid=1555_55532
2y
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*Reference: DUR002401-SN-1*
Our client, a market leader in the manufacturing arena, seeks a competent self-managed individual to fulfill this 6 month contract. Reporting to the Finance Manager.
*Minimum Requirements: *
* B.Com Accounting Honours or CIMA qualification.
* Completed 3 years SAICA Training/Articles.
*Key Performance Areas:*
* Provide key financial inputs into project decisions and divisional business partnering
* Assist with audits and audit findings
* Assist with monthly reconciliations which includes compilation and review
* Drive forward a finance system conversion from Sage to JDE/Oracle and helping to maintain the validity, accuracy and completeness of the management information system at all times
* Provide advice on tax-related
* Ensure all taxation matters are in order, i.e. submission is done timeously and accurately with regards to VAT, Income Tax, Provisional Tax and Dividends Tax
* Ensure compliance of all policies, procedures and systems with legislative, shareholder and statutory requirements (including Companies Act regulations) and advice
* Compile monthly management accounts, with accurate and valid commentary on company performance
* Provide accurate financial (including budget and variance) reports and schedules as required
* Finalise and interpret accounts up to trial balance
* Maintain all financial records and accounts: GL, Cashbook, Petty Cash, Debtors and Creditors
* Ensure a methodical filing system is maintained, i.e. documentation and all related correspondence are filed and complete at all times
* Prepare cashflow forecasts and conduct relevant analysis
* Ensure cashflow is managed in accordance with weekly cashflow forecasts
* Monitor adherence to financial systems and processes
*Skills and Competencies:*
* Good knowledge of relevant financial legislation (e.g. VAT legislation, Tax Legislation, Import and Export Regulations, FICA and Companies Act)
* Ability to establish and maintain effective working relationships
* Ability to handle large volumes of data and to work under pressure
* Assess problems with critical decision-making skills
* Attention to detail with focus on delivery
* Good communication skills
* Good knowledge of:
* Company business planning and budgeting principles;
* Financial Modelling; and
* International Financial Reporting Standards (IFRS).
* Great attention to detail and quality orientated
* Planning and organising skills
* Report writing
* Resourceful, self-managed, honest and proactive
* Ability to plan and organise
* Time management skills, determined and deadline driven
R 40 000 per month (cost to company)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2Mjk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243812&xid=1555_56294
2y
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*Reference: KZN000216-Teags-1*
Brokerage based in the Upper Highway area of Durban is looking for a Sales and Account Management to join their team.
Minimum Requirements:
Grade 12
FAIS Complaint
Minimum of 0- 3 years experience
Must be computer literate
Strong communication skills
Intermediate Numeracy and Maths skills
Attention to detail and methodical
Negotiation skills
Good interpersonal skills
R Monthly
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MTY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243760&xid=1555_56165
2y
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Job Summary Assist with office administration. Keep all personnel / HR administration and files up to date, support and advise management or staff members about HR related requests. Responsibilities Ensure that a record of all inductions on new personnel is carried out by the relevant departments, in order to ensure that they are effective in their appointed positions Liaise with the SHEQ representative and monitor injuries on duty Assist HR Administrator in the processing of all WCA claims, ensure that the cycle is completed, and the company has submitted all documentation in order for claims to be finalized (SHEQ representative) Ensure that the personnel filing system and all other HR records are maintained and updated as per the company standard Ensure that all documentation for new employees is completed correctly, and handed to HR Administrator and HR Manager for processing on Pastel by the specified deadline date and filed accordingly Process and manage the leave applications and records of all personnel and ensure that the information is sent to payroll at the appointed time each month Provide administrative support to the HR Manager and National HR Manager Assist and resolve payroll queries in conjunction with line managers and HR Administrator Attend to confirmation of employment enquiries in line with the Protection of Personal Information Act Absconding procedure: ensure that the spreadsheet is kept updated and that correct procedures are followed to contact staff Foreign nationals: update and manage the permit record spreadsheet and ensure that the correct procedures are followed with regards to the renewal of permits as well as failure to renew permits (report to the HR Manager monthly and communicate to all Contract Managers 2 months prior the expiration of a permit) Any other admin duties that may be required for the efficient running of the HR department Provide advice and support to all staff, management and Supervisors on HR related queries and issues Ensure that staff and line management are aware of the company values and that these values are incorporated into the day-to-day operations of the company Ensure that the company values are upheld and report any discrepancy where the values are not adhered to Schedule disciplinary hearings Manage all documentation with regards to the filing and record keeping of notifications and outcomes of disciplinary hearings Scheduling of all meetings relating to the HR function Ensuring that the meeting agendas are sent out to the relevant people in time and that agenda points are compiled as part of the meeting agenda Taking of minutes during all meetings and ensure that minutes are circulated within the attendees Contact the relevant parties to ensure that everyone has knowledge of meetings arranged Assist with all the meetings, boardroom bookings and making sure the equipment is rea
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY1MjIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243245&xid=1108_65223
2y
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Thekwini TVET College invites suitably qualified and experienced individuals to apply for the following permanent posts based in Durban:
*SENIOR LECTURER: CIVIL ENGINEERING (PL2) X1*
*PERMANENT*
*CAMPUS: MELBOURNE *
* REF: MEL 01/03/2022*
* NOTCH: R353 979.00 PA*
* Matric certificate or equivalent
* A relevant recognized tertiary qualification in Civil Engineering (REQV 13)
* Teaching qualification in secondary/higher school
* Valid SACE registration
* Minimum of three (3) years lecturing experience at a TVET College
* Sound civil engineering subjects knowledge and work-related applications
* Computer literacy (Ms Office)
* Knowledge of examination and assessment policies
* Knowledge of the CAP and Coltech systems
* Leadership and management skills, good communication skills and interpersonal skills, passion for learning and teaching as well as good record keeping and administrative skills
* Ability to plan ahead and apply good time management skills
* Problem solving skills
* Organization skills to ensure effective quality teaching and learning
* Be able to make decisions on operational matters and implementation
* Driver’s licence
* Be a subject advisor
* Facilitate subject allocation and time tabling
* Supervise lecturers in the campus and manage their performance in terms of IQMS
* Coordinate assessment and moderation in the campus
* Develop strategies to enhance student performance and good results
* Monitor and manage student attendance and upload attendance
* Manage and supervise assessment and examination process in the section including timeous marking and moderation of question papers, preparation of ISAT and ICASS activities
* Monitor Lecturer performance
* Conduct classroom visits
* Advise campus management regarding the allocation of work amongst staff
* Maintain a comprehensive and up to date record of staff
* Ensure POA’s and POE’s are done timeously
* Monitor teaching and learning through LMS
* Enhance administration efficiency within the campus and college
* Member of campus management team and relevant committees
* Coordinate Health, Safety and wellness programmes on campus
* Assist with daily running of the campus.
*CLOSING DATE: TUESDAY, 25 March 2022,*
*TO BE INCLUDED IN THE APPLICATION:*
* Applications must be submitted on the prescribed Z83 (obtainable from any Public Service Department or on the internet at ((www.gov.za/document)(http://www.gov.za/document)), which must be completed in full, originally signed and dated by the applicant
* Applications must be accompanied by a covering letter clearly indicating experience in the post applying for, a detailed Curriculum Vitae *indicating subjects and level(s) taught*
* Copies of Qualifications and *Academic Record indicating subjects passed*, Identity Document, Valid SACE Registration and Drivers Licence (where applicable)
* A copy of the SAQA certificate of verification of
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NjU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190033&xid=1555_25656
2y
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Thekwini TVET College invites suitably qualified and experienced officials to apply for the following contract post:
*HEAD OF DIVISION: ENGINEERING STUDIES (PL3) X1*
*PERMANENT*
*CAMPUS: SPRINGFIELD *
*REF: SPR 04/03/2022*
*NOTCH: R421 473.00 PA*
* Matric certificate or equivalent
* A recognized tertiary qualification in Mechanical Engineering (REQV 13)
* Teaching qualification in secondary/higher
* Valid SACE registration
* Minimum of three (3) years teaching/lecturing experience at a TVET College
* Minimum two (2) years’ management experience in a TVET College
* Sound engineering subjects knowledge and work-related applications
* Computer literacy (Ms Office)
* Knowledge of examination and assessment policies
* Knowledge of the CAP and Coltech systems
* Leadership and management skills, good communication skills and interpersonal skills, passion for learning and teaching as well as good record keeping and administrative skills
* Ability to plan ahead and apply good time management skills
* Problem solving skills
* Organization skills to ensure effective quality teaching and learning
* Be able to make decisions on operational matters and implementation
* Driver’s licence
* Deputize the Campus Manager in managing the campus and promoting the education of students in a proper manner
* Maintain a total awareness of the administrative procedures across the entire range of campus activities and functions
* Engage in class teaching as per workload of the relevant post and campus needs
* Monitor and advise on curriculum delivery of programmes offered in the Campus
* Review PQM regularly
* Monitor teaching and learning through LMS
* Manage and supervise enrolment , assessment and examination processes
* ISAT and ICASS coordination
* Generate staff and student report of attendance and performance
* Assist the Campus in overseeing student welfare
* Guide and supervise the work and performance of staff
* Compile report to the Campus Manager
* Manage and facilitate student work based experience and lecturer workplace integrated learning.
*CLOSING DATE: FRIDAY, 25 March 2022,*
*TO BE INCLUDED IN THE APPLICATION:*
* Applications must be submitted on the prescribed Z83 (obtainable from any Public Service Department or on the internet at ((www.gov.za/document)(http://www.gov.za/document)), which must be completed in full, originally signed and dated by the applicant
* Applications must be accompanied by a covering letter clearly indicating experience in the post applying for, a detailed Curriculum Vitae *indicating subjects and level(s) taught*
* Copies of Qualifications and *Academic Record indicating subjects passed*, Identity Document, Valid SACE registration and Drivers Licence (where applicable)
* A copy of the SAQA certificate of verification of qualifications must be attached for all foreign qualifications
* Assist with daily running of the campus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NzMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190076&xid=1555_25732
2y
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A dynamic Managed IT Services Provider in Durban seeks the expertise & strong leadership of proactive Technical Manager with the ability to translate vision into strategy and guide execution. Your role will entail ensuring Quality and Standards of services provided, and advice offered are upheld while being responsible for the successful functioning of the Technical Team and the service it provides. This will be achieved through ensuring the respective appropriate tooling, platforms, measurements, processes, training, feedback, mentorships, coaching, and review mechanisms are in place for each staff member and team of staff members. The ideal candidate must have a suitable Degree/Diploma and industry-related Certifications, 10+ years experience in IT including 5+ years managing people in a leadership or management role. You will require solid knowledge of MSP RMM Platforms (N-ABLE/Kaseya), VMware/vCenter and Hyper-V & experience with Server OS and associated technologies project management, installation, configuration, and troubleshooting (Windows 2019, 2016, 2012/R2, 2008, 2003, MS Exchange, Office365, AD, security).Duties:Recurring responsibilities - Daily early morning operational checks and coordination of the technical resources. Stay up to date with any active sensitive tickets or tasks, guiding the Technical Team to successful completion both from within the ticket management system and on a face-to-face basis in an effort ensure to all incidents and changes are progressed and cleared within SLA or customer set expectation. Provide ongoing coaching to the Technical Team both in the moment and proactively in training sessions where required. Work in the ticket management system, reviewing and actioning all assigned tickets that need to be dealt with by the Technical Manager. Assist the Service Manager to ensure the daily effective and efficient operations of the Support Operations Team. Function as the internal point of contact for any technical queries to and from the rest of the business. Swiftly act in the event that failure management is required, quickly grasp then take charge, pooling the correct resources and then driving the matter at hand through to resolution. Perform failure investigations as part of failure management through root cause analysis with report back to the customers and management, feeding the information back into the continuous improvement cycle. Deal with staff and customers in an efficient, professional, courteous manner. Communicate critical level status to the Account Management & Executive Teams as required where matters arise. Co-ordinate technical challenges with the Service Manager and Coordinator where required. Occasional visits to site if required for the purpose of training staff or dealing with
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MjAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214874&xid=1320_14203
2y
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A dynamic Managed IT Services Provider in Durban seeks technically strong and ambitious IT Desk Technician. Your role will be to schedule callouts, site visits and provide emergency support to customers in a customer facing and highly visible role as part of the job function. Based on the information provided in the support tickets the Field IT Technician will either accept and resolve the incident or identify it for escalation to the relevant team for resolution. In addition, the candidate will assist with the sales cycle and other support where required.Duties:Handling responsibilities – Review all assigned tickets and ensure scope is present in ticket and is clearly understood.Request clarification if anything is unclear.Correctly log incidents, categorising and prioritising them while ensuring to have a clear understanding of the problem.Monitor assigned tickets to ensure no scheduled callouts or visits go unnoticed.Effectively manage customer expectations with timeous updates, clear telephonic communication and direct updates to the clients’ nominated point of contact throughout the support process.Co-ordinate all scheduled activities with the Service Co-ordinator.When no callouts are scheduled the Field IT Technician will be required to assist other areas in clearing ticket queues.Sign off’s always to be obtained and notes reinterred into the ticketing system.Effective log time and mileage.Proactive Tasks - Complete routine proactive maintenance where needed.Maintain and develop own knowledge and skills to assist with first time fault resolution.Communicate critical site issues to the company’s Account Management team when and as needed.Teamwork - Collaborate with the team to ensure that tickets are closed timeously, and queues are not unwieldy.Attend monthly team meeting with team and be prepared for queries on tickets.Update the company Knowledgebase and Documentation as information is gained or where needed.Customer Relationship Management - Promote and represent the company’s brand and values at all times.Respond to clients’ requests as quickly and efficiently as possible.Drive the development of strong relationships between company and its clients at all times.Contribute towards client satisfaction wherever possible.Take every opportunity to help colleagues delight clients at all timesAssist Sales Team where required and escalate sales opportunities by recommending technical resolution where issues are systemic or chronic.Additional Responsibilities - Identify areas for improvement and make constructive suggestions for change.This job description is not exhaustive and may be subject to change depending on business requirements.All works to be completed as set out by Ways of Work provided.Requirements:Qualifications – Grade 12 Senior Cert
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214736&xid=1320_14053
2y
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Management Accountant:
A well established corporate company has a permanent vacancy available for a Management Accountant.
Essential for this role:
• National Diploma or Bachelor of Commerce Degree in Financial or Management Accounting.
• A minimum of two years budget administration experience in a centralised financial environment of a medium to large organisation, with a proven track and a thorough understanding of financial and cost management accounting practices and procedures.
Excellent verbal and written communication skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1ODUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190138&xid=1555_25851
2y
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CORE PURPOSE OF THE JOB The Retail Strategy Manager will oversee strategic retail initiatives that will support the development of growth plans and profitability goals within the Company. Responsible for conceptualising retail marketing ideas, making evaluative judgements and developing creative concepts for client. Responsible for enhancing the strategic partnership with key client by delivering relevant actionable insights, and strategic leadership.· Developing a shopper marketing strategy for client based on shopper insights.· Tailoring shopper marketing campaigns according to insights from consumers.· Overseeing beginning to end multi-channel shopper marketing campaigns.· Developing point of sale for use in store· Project management of various marketing campaigns.· Delivering activation plans that span the entire shopper journey.· Tracking and reporting results of various in store marketing campaigns.· Managing brand budgets and maximising return on investment.REQUIREMENTS Degree or diploma equivalent in Marketing ESSENTIALMinimum 5-10 years experience in MarketingA background in Project Management and Marketing Management would be advantageous.SA Citizens onlyMust be Criminal ClearMust reside in Durban or be willing to relocateExperience Must have assumed a leadership role within a Creative Department/Agency.Ideally should come from an advertising or marketing backgroundThe candidate should have significant creative design experience as well as considerable knowledge of the retail market.Has experience relative to conducting creative pitches to customers.Behaviours, Knowledge, Skills and Attributes Must be an exceptional thinker and visionary in thoughtExcellent design skills, including typography, layout, colour and conceptualStrong communication, inter-personal, leadership skillsA keen understanding of people, management processes, and customers needsMust be customer focused and flexible with good relationship-building skillsWork with multiple projects under strict deadlinesCandidate must be creative, imaginative, persistent, and able to communicate their ideas in writing, visually, and verbally.Must be well-read, open to new ideas and influences and quick to react to changing trends.Good business sense and sales ability with strong presentation skills.Great collaborative skills, rigorous analytical skills and strong creative driveTechnical skills Strong technical ability in conceptual and structural designAbility to develop project plans, schedules, work breakdown structures and to lead and coordinate projects.Skilled in organizing resources and establishing priorities.Familiar with Apple Mac and Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214607&xid=1109_84192
2y
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Our client in Morningside Durban is looking for a BI Developer who can design, program, document and support database projects in support of the business’s day-to-day operations. This position will support the business units, and ensure process improvement and promotion of new tools and techniques.
Essential Duties and Responsibilities:
* Design, develop, document, analyse, create, test, modify and support ETL packages in SSIS for example but not limited to the design and program of SSIS packages to maintain different reporting tables and interfaces to and from external systems
* Perform complex data transfers, interfaces, and conversions
* Ability to assess the complex data and systems of the business and be able to design solutions in support of these systems
* Provide support to business functions
* Participate in data management and auditing, querying advance data for analysis and identification of anomalies
* Provide input for the establishment of system policies and procedures, standards and schedules
Skills and Experience:
* Minimum of 3 years’ experience as a BI Developer using one of the popular BI tools e.g. Qlik Sense, PowerBI, Tableau etc.
* Significant proficiency with SQL and writing queries against complex database structures.
* Experience in T-SQL and SSIS development
* Experience in data warehousing, data analysis and data modelling
* Must be organized to effectively manage multiple projects and shifting priorities
* Maintain confidentiality as required and appropriate
* Must feel comfortable dealing with clients’ face to face.
* Must be able to work as part of a team.
* Experience using SQL Server and SSRS for Business Intelligence
* Exposure to the following:
* Microsoft Development Technologies
* SQL Server
* Integration Services (SSIS)
* Reporting Services (SSRS)
* Analysis Services (SSAS)
* Visual Studio
* Microsoft Desktop Technologies
* Office
* PowerBI
Please send your CV to (recruitment@recruitech.co.za)(mailto:recruitment@recruitech.co.za) or for more information, contact us on 087 151 1526 (VoIP) or 031 566 6418.
In sending your CV, you confirm that you have read and understood our POPI Policy found on our website (www.recruitech.co.za)(http://www.recruitech.co.za). Should you be unsuccessful for this particular position, you have no objection to us retaining your personal information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise we will contact you and request your permission to submit your information.
Cost to company.
Skills and Experience:
* Minimum of 3 years’ experience as a BI Developer using one of the popular BI tools e.g. Qlik Sense, PowerBI, Tableau etc.
* Significant proficiency with SQL and writing queries against complex database structures.
* Experience in T-SQL and SSIS development
* Experience in data w
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Half Day Pharmacy Manager Minimum qualification required for this position:Bachelor of Pharmacy DegreeMinimum experience required for this position:1-2 Years’ Experience working in a dispensary. Generating reports off medemass and Excel reports highly advantageousUnderstanding of the Pharmacy Council of SouthAfrica dispensing rules and regulations Stock Control is Vital for this position Competencies required achieving the core KPA’s:Behavioural attributes:Attention to detailCustomer focusIntegrityManaging work, time & resourcesCommunication & interpersonal skillsQuality orientationStress Tolerance Technical skillsComputer LiteracyMS Office SuiteElectronic patient management system (Medemass)Microsoft Excel essentialReport writing skills KnowledgeUnderstanding of the Pharmacy Council of SouthAfrica dispensing rules and regulations Fluency in English requiredFluency in isiZulu would be an advantage Application Info: Salary is based on Qualification and Experience and will be discussed inthe interview processPlease read add carefully to see if you meet the criteria above.Short-Listed Candidates will be contacted.No Phone Calls will be accepted, strictly email applications only for Applications:Email applications to:WHO-Recruitment@toyota.co.zahmahmud@toyota.co.za
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Branch Manager Pest Control Officer - Durban A company in Durban in the pest control, hygiene and fumigation industry has a vacancy for a Branch Manager (must be a registered Pest Control Officer).JOB FUNCTIONTo manage all operational activities of the branch including promoting the sales of pest control, hygiene and fumigation servicesQUALIFICATIONS/EXPERIENCE• Grade 12• At least 1-2 years’ experience as a branch manager in the pest control, hygiene and fumigation services industry• At least 3 – 5 years’ experience as a sales rep in the pest control, hygiene and fumigation services industry• Must have a PCO registration with Fumigation listed on their certificate. (Pest Control Officer, registered with the Department of Agriculture with permission to do fumigations)DUTIES & RESPONSIBILITIES INCLUDE:• Manage the day to day activities of the branch• Manage the call activity reporting weekly• Manage the Sales Reporting weekly• Manage monthly call reporting measurement• Manage monthly sales reporting measurement• Weekly reporting / feedback to Sales Reps - Call Reports and Sales Reports• Manage Sales Targets• Manage Call Activity Targets• Training of sales team where need be• In market meetings with Sales Reps / site surveys /Tender meetings, briefings• Assist Sales Team with identifying target markets• Assist Sales team with CRM ( Customer Relations Management) especially customer retention• Manage relationships with Top Key Accounts in conjunction with Sales Reps• Identify Group based sales opportunities / cross selling opportunities• Hold Sales Meeting with team feedback and strategy• Prepare Monthly Sales Reports for Head Office• Share Monthly Sales Tracking reports with Head Office• Supply Financial Manager(head Office) with Monthly sales for Auditing of Commission payable• Supply report of achieved Incentive Targets for payment to Financial Manager• Support admin staff with Debtors collections when necessary• Support Sales Reps with resolving customer complaints when need beSalary is market related.Apply with CV in MS Word, stating current salary and availability.
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Sales Consultant/School Marketer (JB1545)Overport, DurbanR7000 R7500 per month plus commissionGrade 12Diploma/Certification in sales and marketing would be beneficialOvertime when requiredPreferably own vehicle and drivers license as external visits to clients would be a prerequisite for this postTo achieve the desired sales and marketing output as directed by managementMeeting and exceeding sales and marketing targetsDeliver excellent customer serviceDisplay and apply extensive product knowledgeDisplay accurate and efficient use of CRM and ICASCarry out accurate and efficient sales related administrationGenerate sales through telephonic consultation & face to faceBooking appointments, Schools visits & presentationsProactively pursue sales by tele-canvassing & phoning past students
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1174785&xid=1109_69192
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Job & Company Description: We are currently recruiting for one of our clients in the creative industry. They have been in the industry and part of amazing and big brands in the country. The role available is for a senior accountant that will report to the financial manager. The idea candidate is one that is creative, innovative and a visionary. They will provide the perfect individual with an amazing opportunity and challenging role to grow in the company. Education: CA(SA) qualification completed1-2 years post article experience an added advantage Job Experience & Skills Required: Full finance functionFinancial statementsVATBudgetsForecasts
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Lead Learning Designer (JB1616)DurbanMarket RelatedManagement of the Programme Development unit at Head office. To ensure that new academic programmes, which are of high demand within a specific target market is designed and study guides are developer across all higher education brands.Main Purpose of the Job:It is the duty of the manager of the Programme Development unit to manage their team with effective leadership, mentorship and correct development processes for new qualifications and short learning programmes for all higher education brands.The manager will ensure that all project management procedures are followed correctly with proper planning, coordination and control of all production, evaluation and distribution officers and external independent contractors and companies that create content for the brand.Educational Requirements:Minimum 4 years working experience within the field of Tertiary EducationWorking experience in teaching and learning/academic administration/project management/short learning programmesExperience in programme planning/curriculum design and management of academic contents for higher education institutionsHonours Degree of recognize equivalentExperience in assessment of plagiarismDemonstrated experience developing online and hard copy study materials to meet design requirementsProject management skillsExperience of workflow processes and policiesExperience in working with academics in Higher education environmentDuties and Responsibilities:Project management of the design and development of all new higher education programmes and or short learning programmes through the group, with working in collaboration with brand staff members.Provide academic support, guidance and leadership to the Programme development unit and management of all programme projectsAssist in the recruitment, select, and work in collaboration with subject matter experts and content creation companies as authors, moderators, editors, and curriculum designers for the development of learning materialsIntegrate principles of teaching and learning to guide the development of highly engaging and effective online modulesTo ensure that content is created and aligned to the institutional templates and policies and implement strategies to develop appropriate online content for existing (face to face/Contact)Generate feedback from academics on the efficacy and suitability of academic material.Research and benchmarking on existing and new academic programmesManage the QA process of new programme design and development and coordinate the various stages in the creation of academic material
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNTg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178635&xid=1109_70587
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