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On Promotion in Jobs
Results for sales representative jobs in Jobs in Cape Town
1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assists in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention a...Job Reference #: 202626
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Our client aims to empower ambitious individuals to become their own boss by driving or riding for top e-hailing platforms. Theyre currently looking for a Salesperson to
join their team based in Cape Town.
Responsibilities:
• Build up a strong pipeline of potential clients who want to activate their own last mile - 60 min delivery service
• Convert pipeline leads to active clients and assist clients to improve delivery volumes
• Closely manage new clients to make sure they achieve required targets and deploy customer success strategies to help them in such regard
• Visit clients on a regular basis and serve as relationship / account manager Qualification and Experience:
• At least 3 years sales experience with a proven track record of lead conversion to closed deal - Essential
• Negotiation skills - Essential
• Computer literate (Email, Excel, Online systems) - Essential
• Ability to work autonomously and report back to management - Essential
• Own transportation and willing to visit regional clients daily - Essential
• Self starter with a can do attitude - Essential
• Experience in the restaurant / fast foods vertical in a similar role - Bonus
• Experience with last mile delivery services - Bonus Salary: between R18 000 to R25 000, Plus incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202653 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202653
3d
1
Discover your potential. No experience needed as training is provided.
Get started today and unlock a wealth of growth potential. We offer innovative and world class training that will open doors for you throughout Africa!
You don’t need qualifications to apply - Simply be motivated to succeed
We Offer
• R12,750 monthly basic
• Company Perks
• High Quality Training
Requirements
• Be Self Motivated
• Good Communication Skills
• Have a Winning Attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send your CV to: craig@careerscout.online
If you do not hear from us within 2 weeks, then kindly consider your application unsuccessful
14h
1
Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.
If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!
Your Role as CSSR:
• Service a prestigious airline brand on various work streams
• Assist passengers, in in both English and German, with pre and post flight departure travel-related queries
• Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers (i.e. queries, compliments)
Hybrid Requirements:
Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours:
• Full time contract (40 Hours per week)
• Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements:
• Native level proficiency in German language: Verbal and Written skills essential (Advanced level)
• Permanent residence permit or South African ID
• Flexibility to work rotational shifts as above
• Excellent customer service skills (essential)
• Experience in call centre or travel and tourism industry (preferred)
• Excellent computer literacy and technical skills
• Knowledge and experience on MS Office products and able to work on Windows-based operating systems
• Previous experience on travel reservations systems is beneficial
• Own transport
• Experience our multi-cultural work environment with colleagues from all over the world
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228
3d
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SavedSave
W o r k f r o m h o m e!!
Looking to hire direct marketers to help promote our insurance packages we looking for driven individuals with a passion to be independent
responsibilities:
learn, embrace & master our system!
requirements:
laptop, personal computer or smart phone
facebook account
reliable internet connection
whatsapp account
no experience needed
what's in it for you?
option between full time or part time
mentor available 24 7
fast start training
r5000+ monlthy income
monthly promotions and increases
private legal assistance
basic medical service
road assistance(for all reps with vehicle)
how to apply?
whatsapp 0845616528 (for immediate response)
or
email earnwithjareed@gmail com
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About Us:We are a leading provider of high-quality printing services,
specializing in all print and signage, like business cards, brochures,
banners, etc.. With a commitment to excellence and customer satisfaction. Job Description:We are seeking a dynamic and results-driven Sales Representative to join
our team. The ideal candidate will be responsible for generating leads,
building relationships with potential clients, and closing sales to drive
revenue growth for our print shop. This role requires a motivated individual
with excellent communication skills and a passion for sales. Responsibilities:- Identify and prospect new customers through networking, cold calling
and other lead generation methods.- Develop and maintain relationships with existing clients to ensure
customer satisfaction and repeat business.- Understand customer needs and recommend appropriate printing solutions
to meet their requirements.- Prepare and deliver sales presentations to potential clients,
showcasing our products and services.- Negotiate pricing and terms of sale to close deals and achieve sales
targets.- Collaborate with internal teams to ensure smooth execution of orders
and timely delivery to customers. Requirements:- Proven track record of success in sales, preferably in the printing
industry or related field.- Strong interpersonal skills with the ability to build rapport and
trust with customers.- Excellent communication and negotiation skills.- Self-motivated and target-driven with a passion for exceeding sales
goals.- Ability to work independently and as part of a team in a fast-paced
environment.- Valid driver's license. Benefits:Competitive salary plus commission and bonuses based on performance.Company-provided vehicle for business use, ensuring convenience and
efficiency in client meetings and prospecting.Company-provided cellphone and laptop to support your sales activities
and communication with clients. How to Apply:If you are a results-oriented sales person looking for a rewarding
opportunity to join a growing company, please submit your resume to
recruit@irayaprint.co.za and complete the information on the link below:https://forms.office.com/r/k80CetQghL?origin=lprLink
1d
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Discover your potential. No experience needed as training is provided.
Get started today and unlock a wealth of growth potential. We offer innovative and world class training that will open doors for you throughout Africa!
You don’t need qualifications to apply - Simply be motivated to succeed
We Offer
• R12,750 monthly basic
• Company Perks
• High Quality Training
Requirements
• Be Self Motivated
• Good Communication Skills
• Have a Winning Attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send your CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, then kindly consider your application unsuccessful
2d
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Our client is recruiting for Greek speaking individuals in South Africa - work from the comfort of your own home. Apply now!
Join the leading BPO team as a Greek speaking Customer Sales and Service Representative in South Africa! Do you have the charisma and charm to provide the Greek speakers with the best customer service? Apply today and become a specialist in travel!
Job Purpose:
Work for a prestigious airline brand on various work streams Assistance to passengers with pre and post flight departure travel-related queries in customer relations department in Greek and English languages Daily interactions with international passengers with queries and compliments Required to meet specific key performance indicators and meet expected client service levels Demanding and time-sensitive call centre environment Work on airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily Fully paid product and systems training provided Requirements:
• Native level fluency in Greek language: Verbal and Written skills essential (Advanced/Fluency level)
• We are targeting candidates located in South Africa
• Permanent residence permit/ South African ID holders preferred
• VISA candidates will be considered for foreigners residing in South Africa
• Excellent Computer literacy technical skills
• No criminal record
• Must have fibre / stable ADSL internet connectivity and cover internet costs
• Work from Home (we will provide the laptop) Salary:
• Salary: R240 000 CTC per annum / R20 000 CTC per month Working Hours:
• Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be considered - minimum of 20 hours per week)
• Working hours: Mon-Fri 08h00 19h00 including weekends (09h00-17h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements
• Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom
• Probation period: 4 months
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202497 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, pl...Job Reference #: 202497
3d
1
Discover your potential. No experience needed as training is provided.
Get started today and unlock a wealth of growth potential. We offer innovative and world class training that will open doors for you throughout Africa!
You don’t need qualifications to apply - Simply be motivated to succeed
We Offer
• R12,750 monthly basic
• Company Perks
• High Quality Training
Requirements
• Be Self Motivated
• Good Communication Skills
• Have a Winning Attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send your CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, then kindly consider your application unsuccessful
2d
1
Our client provides a one stop shop including competitive printing technology, consumables, media, expertise, knowledge and after sales service all backed by 25+ years experience in the Printing equipment and supplies industry, with offices in Johannesburg, Durban, and Cape Town. They are looking for an Internal Graphic Supply B2B Telesales Consultant to join their team based in Cape Town.
Responsibilities:
• Service New and Existing customers/accounts to Obtain orders for company range of Products
• Prepare Sales presentations by studying different customer types and the various products in the Group portfolio
• Focus sales efforts by studying existing and potential volume of customers and focusing on the buying potential in your area
• Submit Orders by referring to price lists, product literature and related sales guides
• Keep management informed by submitting activity and results reports
• Monitor competition by gathering marketplace information on pricing, products and selling techniques etc.
• Resolve customer complaints by relaying problems, preparing reports, and making recommendations to Management
• Maintain professional and technical knowledge by attending training and workshops
• Manage and maintain clients accounts and ensure that they remain in good standing
• Attend weekly sales meetings at the office Requirements:
• 2+ years proven sales experience and track record
• Qualification in Business /Sales Management or related an advantage
• Experience in the printing technology industry is an advantage
• Highly computer literate
• Self-Starter highly motivated
• Process driven.
• High level of customer service orientation
• Effective verbal and written communication skills
• Negotiation skills
• Excellent listening and presentation skills
• Attention to detail Salary: R15000 per month plus Comm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202631 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202631
3d
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Sales Representative (Retail)Ideal candidate should possess:a proven track record of exceeding sales targetsa proven track record of developing exceptional client relationshipsexcellent interpersonal communication and organizational skillspersuasive abilityconfident and outgoing personalitycommitment to ongoing learninga valid driver`s licenseno criminal recordminimum 5 years sales experienceIf you have what it takes to join our team please forward 2 page (only) CV to shaheeda@krsweets.co.za.Anything more than 2 pages will not be entertained. Please DO NOT contact our office. Also, if you were not contacted after 4 weeks...Next time!!!Good luck(NO CHANCERS PLS)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NjQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188371&xid=1266_49646
2y
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Our client, a leading niche market manufacturing company, seeks to employ a candidate to manage key accounts in the extract processing sector.Please note that this role is not an external key accounts role but rather an office based role dealing with key accounts and business development of their extracts and botanicals division. You MUST have a degree in Chemistry and experience in botanical extracts, as well as sales and customer service. KEY REQUIREMENTS TO MEET FOR CONSIDERATION: You must be able to work independently and accurately keep records and be proactive in your approach to ensuring the profitability of the company. A degree in Chemistry or Biology, specifically having experience in extract processing for the alternative medicine and/or food and beverage sector.In addition, you will have proven experience in customer service, key accounts management and business development to generate profitable revenueKnowledge of SAHPRA and GMP would be highly advantageous.You will have proven experience in continually identifying new business opportunities globally, be confident to cold call prospective new customers and build strong relationships with external business partnersYou will be able to develop, design and compile marketing material, organize and attend local and international exhibitions and promote the product and company with technical marketing and know-howYou will be fluent in English, be organized, target driven and work well within a team dynamicYou must have a valid driver’s license, own car and a clear criminal and credit recordPlease note that should you not be currently resident in the region and area advertised but still wish to apply, the cost of travel for interviews and relocation will be for your expense. Due to the exceptionally high volumes of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful.Should you meet the criteria and wish to apply, kind forward your CV, salary package details and notice period
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQzOTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125412&xid=1108_43927
2y
1
Discover your potential. No experience needed as training is provided.
Get started today and unlock a wealth of growth potential. We offer innovative and world class training that will open doors for you throughout Africa!
You don’t need qualifications to apply - Simply be motivated to succeed
We Offer
• R12,750 monthly basic
• Company Perks
• High Quality Training
Requirements
• Be Self Motivated
• Good Communication Skills
• Have a Winning Attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send your CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, then kindly consider your application unsuccessful
2d
1
Discover your potential. No experience needed as training is provided.
Get started today and unlock a wealth of growth potential. We offer innovative and world class training that will open doors for you throughout Africa!
You don’t need qualifications to apply - Simply be motivated to succeed
We Offer
• R12,750 monthly basic
• Company Perks
• High Quality Training
Requirements
• Be Self Motivated
• Good Communication Skills
• Have a Winning Attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send your CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, then kindly consider your application unsuccessful
2d
1
Discover your potential. No experience needed as training is provided.
Get started today and unlock a wealth of growth potential. We offer innovative and world class training that will open doors for you throughout Africa!
You don’t need qualifications to apply - Simply be motivated to succeed
We Offer
• R12,750 monthly basic
• Company Perks
• High Quality Training
Requirements
• Be Self Motivated
• Good Communication Skills
• Have a Winning Attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send your CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, then kindly consider your application unsuccessful
3d
1
Discover your potential. No experience needed as training is provided.
Get started today and unlock a wealth of growth potential. We offer innovative and world class training that will open doors for you throughout Africa!
You don’t need qualifications to apply - Simply be motivated to succeed
We Offer
• R12,750 monthly basic
• Company Perks
• High Quality Training
Requirements
• Be Self Motivated
• Good Communication Skills
• Have a Winning Attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send your CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, then kindly consider your application unsuccessful
3d
1
Brief CSSR Job description
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in Spanish & English languagesWork on airline reservations systems & handle voice calls, written correspondence and other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environment
Requirements
Native level fluency in Spanish language: Verbal & Written skills essential (Advanced/Fluency level)Located in South AfricaPermanent residence permit / South African ID holders preferredVISA candidates will be considered for foreigners residing in South AfricaExcellent Computer literacy & technical skillsNo criminal recordFlexibility to work shiftsPrevious customer service experience preferred
Employment terms and conditions
Work from Home
Client will provide laptopCandidate must have fibre / stable ADSL internet connectivity and cover internet costs
Full-time, permanent contract: 40 hours per week; 8 hour per day (Part-time employment may be considered – minimum of 20 hours per week)Working hours: Monday – Friday 08h00 – 19h00 including weekends (09h00 – 17h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements.Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams / Zoom.Probation period: 4 months
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workLanguage assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTI3NTAxMDEwP3NvdXJjZT1ndW10cmVl&jid=1529337&xid=4127501010
3d
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The Sales & Business Development Representative is a business-to-client support role which involves representing their services to existing clients, maintain client accounts, upgrades of services and products and further business development.
All levels of expertise are required from freshers to experience Customer Experience professionals
Do you tick these boxes?
Are you a young, ambitious, dynamic individual?Have you freshly graduated, or first/second jobber?Do you possess any tertiary education: A degree or diploma?Do you have excellent communication skills?Are you well organized/able to multi task?Do you have full computer literacyDo you possess a valid work permit for SA?Are you business-level fluent in German (written and spoken)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTU1MDcxMDk0P3NvdXJjZT1ndW10cmVl&jid=1295735&xid=1555071094
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SavedSave
PURPOSE OF THE JOB
Lead and motivate a sales team to meet company objectives by ensuring retention of allocated clients along with profitable sales and growth of the customer base.
HIGH-LEVEL JOB OBJECTIVES
Responsible for obtaining profitable results through the sales team by developing the team through motivation, skills and product knowledge development.Manage the sales administration function, operational performance reporting, streamlining processes and systems, and creating an environment where customer service can flourish. Responsible for managing the sales team, developing a business plan covering sales, retention, cross-selling initiatives, revenue and expense controls, meeting agreed targets and profitable revenue growthEnsure that all sales representative activities are in accordance with the companies mandate and expectations.Responsible for the planning and control of the sales team to accomplish specific objectives. Plan, implement and manage an appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual sales targets and administer the commission plan.Provide high standards of ongoing training for sales representatives so that they possess sufficient sales skills and technical knowledge to present information on the company’s products in an accurate and balanced manner.Sales Managers need to ensure that all contracts submitted by any sales team member are complete and signed correctly.
In addition, the sales manager must ensure that all contracts/proposals are properly appraised and make commercial sense.Recruit and select new employees maintain relationships with approved recruitment consultants.
Level of tertiary education
Grade 12
Specific degree/ qualification
Sales / Management Qualification (minimum 12-month certificate/diploma qualification)
Job–related work experience
3 years Successful Corporate Direct Sales experience (Essential)
2 year ICT industry experience (Desirable)
3-5 years Junior management experience (Essential)
3 years Successful Account Management experience (Essential)
For more information please contact: carlos@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM4MDY4ODY0P3NvdXJjZT1ndW10cmVl&jid=1156160&xid=4138068864
3d
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Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence. They seek to employ an IT Service Delivery Manager for Technology Operations who will be reporting to the Senior Vice President of Technology Services.
Basic Function
This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.
Essential Functions
Client Portfolio Management: End of End owner of key accounts from IT Service delivery perspective.IT Service Management and Delivery: Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation: Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes: Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
Major Incidents Database: Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Primary Internal Interactions
Business LeadersAll Technology Sub-Functions.Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+ Seats)Willingness to work in a 24 x 7 environment
contact person
James Knoll
james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODEwODQwNjA4P3NvdXJjZT1ndW10cmVl&jid=1326995&xid=1810840608
3d
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