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I’m looking for a RECENTLY QUALIFIED individual who is experienced in the following:
Drawing up of employment contractsData handlingCCMA cases and handlingInternal training etcArrangement of external trainingAccreditation (Global Gap, Siza, agricultural accreditations)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzc0NDgzMjQ3P3NvdXJjZT1ndW10cmVl&jid=119241&xid=3774483247
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We are currently on the lookout for a Project Manager to join the Ditto Hire / Ditto Jobs engineering team. In this role, we are looking for an individual who is willing to rock the boat and implement processes that makes us more efficient. You will be responsible for three of our products and work alongside brilliant people.
About us
Ditto is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. Our mission is to create better connections between people looking for a new challenge and companies hunting top talent. If you are ready to go to the moon, Ditto is the company to help you get there.
What you’ll do:
Manage a distributed team of software engineersUse Jira as your weapon of choice to manage tasks across multiple productsWrite detailed technical briefs and manage workflows of individualsManage code sprintsWork alongside the product team and identify ways to enhance our core productsLead our daily standupConstantly optimize productivity within the engineering teamAssist in QA / UAT and bug reporting
What Well Give You
Competitive compensationComprehensive time-off & generous leave policiesExcellent working environment with exceptionally smart peopleCollaborative, transparent and fun office cultureAccelerated professional developmentConstant learning and improvement
Sound good? Apply and let’s change the way people find work.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDIxMzczNTk2P3NvdXJjZT1ndW10cmVl&jid=1103741&xid=1421373596
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TITLE: ACCOUNT MANAGER (BPO) (Cape Town)
We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns. In addition, the successful candidate will provide HR support and IR services for contact centre teams based on client sites.
JOB FUNCTION:
Client Relationship Management
Engage with the client management team to ensure effective operational management.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Identify trends and analyse the needs of the client to propose operational interventions.
Recruitment
Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Schedule interviews.Manage attrition.Completion of all documentation relating to candidate placement.
Operational Management
Monitor attendance and adherence to schedule.Investigate incidents.Monitor quality of training/quality/coaching and related material.Performance Management as per KPIs and Targets.Collect weekly & monthly documentation (e.g. Collection of timesheets).Ensure compliance with dress code and code of conduct.24 HR problem resolution client/agentIR management manage misconduct and incapacity processesManage credit control respect of billings to clients.
HR / Payroll Administration
Management of all associated staffing administration.Submit payroll and leave queries, follow through on queries.HR administration - ensure attendance registers updated and submitted as per payroll deadlines.Medical Aid admin and leave reports.
Reporting
Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricTertiary degree/diploma (a preference)Computer literacy - MS Office – strong Excel
SKILLS AND EXPERIENCE:
2-3 years Client Relationship Management experienceExperience in working on Call Centre campaigns.TES Account/Project Management experience (a strong advantage).Practical HR/IR knowledge and experience.Valid driver’s...
https://www.ditto.jobs/job/gumtree/1295798891?source=gumtree
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Our client, a 247 desktop publishing company that produces business graphics in different languages, is looking for innovative, German-speaking individuals.
Based in Cape Town CBD, we provide support services with a focus on desktop publishing and we are looking for a German speaking Client Liaison Experts who interface between our corporate clients all over the world.
Job description
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs
Requirements
• Native in German and English
• Proven experience in a customer service role
• Microsoft Office proficient, strong PowerPoint skills
• Meticulous, with an eye for detail
• Ability to work under pressure in a fast-paced environment
• Can operate extremely well within a high pressure environment
• Can work independently
• Accountable
• Persistent in the completion of a task
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team
Personal Attributes
• Excellent command of German and English
• Must enjoy the idea of working in a demanding environment
• Positive attitude
• A keen eye for details
• Good time management skills
• Good work ethics
• Good communicator
• Down to Earth team player
Salary
Market Related Base Salary and Language Supplement
Transport Allowance
Monthly Incentive
Shift Allowance
Shifts:
• Mondays to Fridays: Rotational Shifts, i.e. 06h00 to 15h00, 10h00 to 19h00 or 14h00 to 23h00
Benefits
Medical Aid contribution R839
Gym/sports membership R100
Cellphone contract allowance R150
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202392 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please em...Job Reference #: 202392
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for a Office 365 Solution Developer to join their team based in Cape Town.
Job Purpose:
As a Office 365 Solution Developer, the focus will be on deep technical roles in development and testing of critical enterprise solutions. The Office 365 Developer is responsible for implementation and delivering the technical solution as per business requirements by working closely with Business Analyst and the relevant functional stakeholders.
Responsibilities:
• Plan, develop, test and deploy solutions
• Comply with established design guidelines and best practices
• Contribute in Sprint planning and task assignment
• Review and ensure the quality standards of solution design and other team deliverables
• Report on progress
• Accountable for definition of a future state technical solution and implementation across the in-scope business functions Requirements:
• Matric
• Clear Credit record
• Clear Criminal and fraud record
• Certified advanced developer focused Microsoft platform Skills
• Full lifecycle experience developing large scale applications
• Experience as a programmer in a large enterprise environment
• Demonstrated strong knowledge in SPFx, .NET Framework, ASP.NET, C#, JavaScript
• Demonstrated strong knowledge in Office 365/SharePoint Online, SharePoint Search and Microsoft Teams
• Familiarity with PowerApps, Flow, Logic Apps, Microsoft/Office Graph, and SharePoint Modern Pages/Web Parts
• Good understanding of SOAP Rest.
• Good understanding of DevOps
• Good understanding of testing methodologies.
• Certifications Six Sigma, Lean, Agile desirable.
• Work proficiency in English required Salary: Market Related
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202622 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202622
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We are seeking an HR Specialist to oversee employees working in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to handle key HR functions ensuring that staff maintain the required standards of professionalism and service delivery. The successful candidate will also be required to build and maintain strong relationships with external and internal stakeholders to meet project deliverables.
Duties:
Provide HR oversight and client relationship management including:
24 hour problem resolution client/employee.Handle misconduct and incapacity processes.Performance Management of KPIs and targets.Monitor attendance and adherence to schedule and address non-compliance.Investigate incidents on duty.Assist with monthly payroll. Handle payroll and leave queries.Assist with credit control in respect of client billings.Handel HR administration.Handle Medical Aid admin and leave reports.Engage with internal and external client management teams to understand and meet service delivery levels.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Manage attrition.Completion of all documentation relating to candidate placement.Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
Qualifications:
MatricHR degree/diploma (a preference)MS Office – strong Excel
Skills and Experience:
3-5 years practical HR/IR experience.Client Relationship Management experienceExperience in working in BPO/Contact Centres.TES Account/Project Management experience (a strong preference.)Valid driver’s license & own motor vehicle.
Competencies
Strong inter-personal skills.Excellent verbal and non-verbal communication skills.Ability to manage conflict.Strong customer service focus.Flexibility and adaptability.Stress tolerance and resilience.Planning, organising and time management.Quality focus and excellence orientation.
Salary
Industry related
https://www.ditto.jobs/job/gumtree/1761925813?source=gumtree
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Job description
We are currently looking for a senior PHP web developer to help us continue to build our products and services. Together with a team of young, enthusiastic creatives and developers, you will develop new tools, maintain and expand existing services and help improve usability and conversion. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. It’s key that you’re experienced with the Laravel framework.
We require a strong back-end developer who:
Is driven to produce awesome products/solutionsLoves solving problems and making things better, stronger and fasterCan identify both technology- and business opportunities
The ideal candidate is someone who will:
Develop innovative algorithms for our web applicationsWork on a very fast growing projectContinuously ship new functionalities and develop deliverables according to requirementsDevelop and run production system in high-availability and high-performance environmentsBuilding reusable code and libraries for future useYou believe that great quality code is the result of team effort. You have a positive attitude toward team Planning, pair programming, TDD and Lean/Agile Practices.You feel the drive to always want to optimize the application for maximum speed and scalability
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTM0NzU1MzI/c291cmNlPWd1bXRyZWU=&jid=1322934&xid=913475532
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SNR Operations Manager (Night Shift)
CallForce is seeking a dynamic individual to provide leadership over multiple campaigns in a rapidly growing BPO operation. You will be responsible for driving sales and managing operations in our outbound campaigns, for our global clients, mainly America and Australia. You are required to deliver exceptional results, providing differentiation in a highly competitive sector.
Key Areas of responsibility
Develop and implement plans to deliver exceptional results on a campaign-by-campaign basis.Handle client interface, deliver on SLA requirements.Manage client expectations and deliverables through consistent engagement with the key stakeholders, globally and local.Responsible for driving sales and customer service outcomes.Focus on providing differentiation in a highly competitive industry by exceeding client expectations.Successfully deliver performance standards on outbound campaigns.Oversee quality control and other compliance applicable to the global client and local legislation.Lead, develop, motivate, operational teams.Ensure optimal service delivery through scheduling and continuous process improvement.Analyze data to determine operational trends and provide solutions to increase sales, service, and quality levels in order to achieve and exceed targets.Manage operating budgets.Develop rewards and recognition incentives/programs.Assist in forecasting resource requirements and ensure that recruitment campaigns are carried out in a timely manner to ensure that sufficient resources are in place to achieve agreed contact centre service, sales and quality targets.Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes.Work with IT and Infrastructure to ensure optimal operational efficiencies.Ensure all infrastructure meets agreed SLA standards.
Requirements
5 plus years managing an outbound sales contact center5 plus years having worked in a BPO5 plus years global client exposure and client relationsProven track record in meeting campaign performance standards
Salary: Market and Experience related
https://www.ditto.jobs/job/gumtree/2437188195?source=gumtree
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Join the future of work!
Ditto Hire is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. We are currently looking for a Business Development Consultant to help us grow our customer base. If you are ready to go to the moon, Ditto Hire is the company to help you get there.
The Business Development Consultant is responsible for pursuing new prospects and selling Dittos comprehensive Recruitment Software Solutions and Media Solutions.
Prospect, identify and generate new opportunities via cold calling, email, phone, LinkedIn, etc. to build a pipeline of targeted prospectsManage sales pipeline through sequential states of the sales process: prospect, initial outreach, product demo, negotiation and closeTake a consultative approach with c-level executives while navigating multiple decision-makersEstablish a trusted advisor relationship to determine needs, build value, create engagement and acceptance of Ditto Hires solutions.Conduct activities including, outbound calls, emails, social selling and sales demonstrations with prospective clientsConsistently exceed your monthly sales quota and be well compensated for doing soMinimum 2 - 5 of business/sales experience within SaaS or MediaStrong executive presence with excellent verbal and written communication skillsTeam player mentality with the ability to work independently toward goalsWell rounded with varied interests, background and proven leadership experienceSelf-motivated, curious and resilientExcellent organizational skills including prioritization, scheduling and time managementBachelor’s degree
What We Will Give You
Competitive compensation (base salary with commission)Comprehensive time-off & generous leave policieshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDc2NDUxMTU0P3NvdXJjZT1ndW10cmVl&jid=1559460&xid=3476451154
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Our client, who has been in the property market for four decades, and amongst the top 5 property brands in the country, is looking to build a new team of expert and dedicated agents for their Atlantic Seaboard Branches (Greenpoint, Hout Bay and Camps Bay).
Are you exceptional, young, hungry and want to join the property industry? Look no further this just might be the perfect opportunity for you.
Requirements:
• 2 years+ experience in the industry,
• Must have an extensive track record
• Must have an excellent sales background with great networking skills, and a strong presence on social media
• Must have own transport
• Must be creative
• Will have to attend weekly strategy meetings How our client strand out from the rest?
• You will receive comprehensive support from our Head Office, as well as our two franchisee owners. Our owners will not compete with agents on Sales and Rentals but will funnel leads and provide ongoing support for agents
• Each agent has a dedicated canvassing area, which includes exclusive territories within Cape Towns most desired areas. Each agent will be given a territory to handle and there will only be 1-3 agents per territory, which gives each agent a much larger roster of properties
• There are 2 full time canvassers on board (one in office and one online) to provide leads and support agents
• Full time in-house admin person to support the team with admin, contracts, invoices, etc.
• Each agent will be fully supported with all the necessary Marketing and Social Media material, Images and Content
• Each agent will be provided with their own monthly Marketing budget, over and above the companies Marketing and Social Media budget. This provides for: business cards, events, flyers, and client gifts Benefits:
• Monthly Team Building Events
• Yearly Incentive:10% based on 3% market share of your territory
• All Star Incentive: Each agent gets 2% commission on everything that is sold by the entire team for the year
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202597 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202597
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Join the future of work!
Ditto Hire is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. We are currently looking for a Sales Manager to help us grow our customer base. If you are ready to go to the moon, Ditto Hire is the company to help you get there.
The New Business Development Manager is responsible for pursuing new prospects and selling Ditto Hires comprehensive Recruitment Software Solutions and Media Solutions.
Prospect, identify and generate new opportunities via cold calling, email, phone, Linkedin, etc. to build a pipeline of targeted prospectsManage sales pipeline through sequential states of the sales process: prospect, initial outreach, product demo, negotiation and closeTake a consultative approach with c-level executives while navigating multiple decision-makersEstablish a trusted advisor relationship to determine needs, build value, create engagement and acceptance of Ditto Hires solutions.Conduct activities including, outbound calls, emails, social selling and sales demonstrations with prospective clientsConsistently exceed your monthly sales quota and be well compensated for doing soMinimum 2 - 5 of business/sales experience within SaaS or MediaStrong executive presence with excellent verbal and written communication skillsTeam player mentality with the ability to work independently toward lofty goalsWell rounded with varied interests, background and proven leadership experienceCoachable, self-motivated, curious and resilientExcellent organizational skills including prioritization, scheduling and time managementBachelor’s degree
What We Will Give You
Competitive compensation (base salary with commission)Comprehensive time-off & generous leave policieshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85Njk0MTgzNTM/c291cmNlPWd1bXRyZWU=&jid=1751311&xid=969418353
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Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Flemish/Dutch market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Flemish/Dutch is re...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA2NjY3NDgxP3NvdXJjZT1ndW10cmVl&jid=1296773&xid=2106667481
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The following Sales Reps are required
Sales Rep for Johannesburg, Cape Town (Muslim male), Free State (with a code 10 license), Port Elizabeth and KZN.
Main Purpose of the Job
To ensure current customers have the right products and services, identify new markets and customer leads, and identify prospective customers.
Qualifications
Qualification in Sales and MarketingDegree/ND in Food Technology or equivalent
Knowledge & Experience
Achievement focusPlanning and organising abilityThe energy to drive service excellenceEmotional intelligence, integrity, flexibility, resilience, accountability, and innovative thinking
Requirements
Minimum of 3 - 5 year’s sales experience preferably within FMCGBasic cooking ability – demos and presentations to customersAble to conduct formal presentations and communicate effectivelyExtensive customer relationship skillsValid Driver’s license is essential and flexible to travel
Key Responsibilities
Plan sales calls to ensure a value-added approachLearn and apply customer classificationsPlan on building market share across all categoriesDrive and achieve ingredients volumes / budgetDrive and achieve casings volumes / budgetDrive and achieve FHG merchandise and equipment volumes / budgetsConduct weekly demos, and casings tests at platinum target customersBuild on and research product and industry knowledgeWork on promotional activity as per guidelines requiredBuild customer relationships and ensure service effectivenessAnalyse competitor activity and market trends and feedback on market intelligenceSubmit weekly sales and ADAPT reports by the required deadlineProactively look for new business and market opportunitiesManage sales administration and other duties as requiredDeliveries carried out to company standard where appropriateC-Track in line with company standardsEnsure that stock levels are monitored
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQzMDYyNTM2P3NvdXJjZT1ndW10cmVl&jid=1556653&xid=3343062536
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Head of Network Operations Centre
Location: Century City, Cape Town
Our client is proud to offer industry leading Customer Service, Risk/Fraud and Tech Development services to our international client base. Their expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. They hire experienced top talent people which enables them to offer exceptional business services, while enjoying a “work hard play hard” engaged environment.
Purpose of the Role
We are looking for a Head of NOC. The role involves hiring, managing, and training a team of NOC
operators working closely with Incident Managers and SRE and assisting Head of IT to help maintain
and support operations 24/7.
Key areas of responsibilities include
Hire, develop, and retain highly responsive focused engineers to ensure the effective operation of the department.
Evaluate technical skills of the team to ensure the is an appropriate level of expertise.
Take responsibility for the day-to-day operation of the team, providing overall guidance and supervision.Develop and own the processes and procedures used by the team, based on best practice for the business and industry.Ensure that up-to-date technical documentation exists for process, procedures, troubleshooting and run books for the team.Implement and improve processes for monitoring/alerting, systems maintenance, and escalation.Develop key dashboards for transparency of reporting uptime and other metrics as identified.
Handle escalations and manage support from different levels.
Ensure NOC team have the right tools and access required to troubleshoot and resolve incidents. Working closely with SRE to build the tooling where required.Work with other teams to ensure that the tooling and processes around monitoring are fit for purpose.
Managing Operators rosters ensuring we have 24/7 coverage.
Help with the standardization and automation of monitoring across multiple environments.
Conduct team reviews and be responsible for personal and career development of team members.
The ideal candidate for this role
Prior experience in working in a 24/7/365 Network Operations CentreExperience of monitoring tools. DataDog runs all our monitoring.Skills working with bo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDMxNDA3MzM2P3NvdXJjZT1ndW10cmVl&jid=1057611&xid=4031407336
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MAINTENANCE MANAGER –BBEEE candidates only- Epping- R700, 000 -R800, 000 per annum Neg
(SORT DRINK, FILLING, BOTTLING, PACKAGING, CAPPING)
Bottling Plant seeks a Maintenance Manager to be accountable for maintaining quality, standards, service and desired outputs within inter-related functional areas of responsibility. You will set frameworks of policies and procedures and take accountability for managing operational projects within the maintenance space, ensuring infrastructure maintenance initiatives are carried out successfully within agreed timeframes, cost and scope. You will also manage ad hoc maintenance requests, ensuring issues are addressed within agreed SLAs. You need exposure to multi-head fillers, cappers, labellers, crate washers and packers, shrink wrappers, blow moulders etc.
You will manage all maintenance and related activities to ensure optimal levels of plant and equipment availability, ensure all equipment and safety standards are maintained, manage ad hoc maintenance requests, ensure issues are addressed within agreed SLAs, effectively manage relationships with contractors and suppliers, provide expert advice and help efficiently resolve maintenance queries General Operational and Financial Management, actively participate in operational planning and budgeting processes
You will drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems, ensure adherence to operational and financial frameworks of practices, processes, standards and controls, control cost and take the necessary action to mitigate any financial risks or non-compliance.
Min Bachelor’s Degree (3 years) / NQF level 7 (Essential), 8 years’ experience in a Maintenance Manager role; experience in FMCG; Bottling Equipment, Soft Drink, Packaging, Palletizing, Labelling. MS Excel; SAP; MS PowerPoint; MS Word; E-Mail. You will need to be energetic, fit and in good health.
Your Team:
• 3 Process Artisans (2 close to retirement, 1 of whom has long service),
• Electrical Artisan,
• Blow Mould Technician,
• Greaser/Artisan Aid (over 20 years’ service in Production),
• Stores Person (a female machine operator recently promoted into the new position), and
• an Administrator.
The Factory works shifts and runs 24/7 in peak season. The shift pattern is 4 on and 2 off with 3 teams of 20.
Mail a detailed (lots of technical detail, including machinery exposed to) CV to anthonyjobs@wcp.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS9BS0FEMjgwNzIwMjItMj9zb3VyY2U9Z3VtdHJlZQ==&jid=1300194&xid=AKAD28072022-2
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Job description
We are currently looking for a senior PHP web developer to help us continue to build our products and services. Together with a team of young, enthusiastic creatives and developers, you will develop new tools, maintain and expand existing services and help improve usability and conversion. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. It’s key that you’re experienced with the Laravel framework.
We require a strong back-end developer who:
Is driven to produce awesome products/solutionsLoves solving problems and making things better, stronger and fasterCan identify both technology- and business opportunities
The ideal candidate is someone who will:
Develop innovative algorithms for our web applicationsWork on a very fast growing projectContinuously ship new functionalities and develop deliverables according to requirementsDevelop and run production system in high-availability and high-performance environmentsBuilding reusable code and libraries for future useYou believe that great quality code is the result of team effort. You have a positive attitude toward team Planning, pair programming, TDD and Lean/Agile Practices.You feel the drive to always want to optimize the application for maximum speed and scalability
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDQ3NzgzNzAyP3NvdXJjZT1ndW10cmVl&jid=1310543&xid=3047783702
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Join the future of work!
Ditto Hire is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. We are currently looking for a Sales Manager to help us grow our customer base. If you are ready to go to the moon, Ditto Hire is the company to help you get there.
The Sales Manager is responsible for pursuing new prospects and selling Ditto Hires comprehensive Recruitment Software Solutions and Media Solutions.
Prospect, identify and generate new opportunities via cold calling, email, phone, Linkedin, etc. to build a pipeline of targeted prospectsManage sales pipeline through sequential states of the sales process: prospect, initial outreach, product demo, negotiation and closeTake a consultative approach with c-level executives while navigating multiple decision-makersEstablish a trusted advisor relationship to determine needs, build value, create engagement and acceptance of Ditto Hires solutions.Conduct activities including, outbound calls, emails, social selling and sales demonstrations with prospective clientsConsistently exceed your monthly sales quota and be well compensated for doing soMinimum 2 - 5 of business/sales experience within SaaS or MediaStrong executive presence with excellent verbal and written communication skillsTeam player mentality with the ability to work independently toward lofty goalsWell rounded with varied interests, background and proven leadership experienceCoachable, self-motivated, curious and resilientExcellent organizational skills including prioritization, scheduling and time managementBachelor’s degree
What We Will Give You
Competitive compensation (base salary with commission)Comprehensive time-off & generous leave policieshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzQ4NzkxODkyP3NvdXJjZT1ndW10cmVl&jid=1734321&xid=1748791892
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Were looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD.
The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.
We are aiming for speed, efficiency, increase in quality service delivery that makes a positive impact on our customers in a collaborative, supportive environment that drives a people-first culture.
Key Competencies & Skills
Drive operational and technological efficiencies within the teamManage daily operations Monitor team performance against target on a day-to-day basis, and implement changes where appropriate Ensure the individual team members service standards are adhered to e.g. meeting and exceeding targets, team productivity, data conversions, talk interactions captured etc.Handle difficult customer complaints or enquiries Drive quality control and ensure corrective actions are taken where requiredManage administrative workloads and outbound projectsProactively encourage high performance Coach low performers within the teamAdhere to all HR policies and procedures Ensure adherence to Health, Safety and Environmental legislature
Qualifications & Experience
MatricAt least 3 years experience in a leadership role, in contact centre Must be technologically savvy Certificate in supervisory management, ideal but not essential Willingness to work shifts Willingness to work Saturdays and overtime, as requiredUnderstanding of IR and HR policies Ability to handle escalations and take ownership
Working Hours
06h00 – 22h00 Monday to Sunday
https://www.ditto.jobs/job/gumtree/3811782397?source=gumtree
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Job description
We are currently looking for a senior PHP web developer to help us continue to build our products and services. Together with a team of young, enthusiastic creatives and developers, you will develop new tools, maintain and expand existing services and help improve usability and conversion. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. It’s key that you’re experienced with the Laravel framework.
We require a strong back-end developer who:
Is driven to produce awesome products/solutionsLoves solving problems and making things better, stronger and fasterCan identify both technology- and business opportunities
The ideal candidate is someone who will:
Develop innovative algorithms for our web applicationsWork on a very fast growing projectContinuously ship new functionalities and develop deliverables according to requirementsDevelop and run production system in high-availability and high-performance environmentsBuilding reusable code and libraries for future useYou believe that great quality code is the result of team effort. You have a positive attitude toward team Planning, pair programming, TDD and Lean/Agile Practices.You feel the drive to always want to optimize the application for maximum speed and scalability
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTIzMDIyMTMzP3NvdXJjZT1ndW10cmVl&jid=1322935&xid=1923022133
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. We are recruiting for experienced Customer Service Team Leader - Night Shift to join our office based team in Century City, Cape Town to start on the 15th of May 2024.
Key Requirements
• Grade 12 (Matric)
• Tertiary education in related field
• Exposure to Contact Centre environment (advantageous)
• Minimum 12 18 months unbroken practical experience in a Leadership/Supervisory role
• Fully proficient in English Language (Read, Write, Speak)
• South African Citizen
• Clear Criminal Record
• Able to work night shift hours between Monday Sunday - USA Timezone
• Own transport, a requirement
Technical Competencies
• Excellent Office Tools capabilities: Excel, Word, PowerPoint etc. (or substitute programs)
• Excellent Knowledge and navigation skills of all systems used directly and indirectly in Customer Service and used to effectively oversee a team
• Ability to use PC/Mac
• Able to navigate self-help resource tools
• Able to use CRM telephony systems Customer Query Resolution
• Assistance to CS Support Agents in customer query resolution when the agents require assistance
• Assistance on any escalated customer queries and complaints
• Ability to identify customer satisfaction and need trends, and provide upward feedback to Operation Manager with proposed appropriate solutions
• Meet and exceed Service Level Agreement targets and goals
• Provide training and guidance to agents and 2IC for all Customer Query Resolution tasks
Salary:
• Market related depending on the level of experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202678 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202678
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