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Our client in the Industrial Hygiene and Chemical Industry is seeking a Service Technician with experience in Industrial Cleaning/Laundry.
Key Performance Areas:
Chemical Stock Room:
Ensure chemical storage areas are always neat and tidy.
Pack stock in relevant/allocated areas when received.
Ensure proper stock rotation and storage of detergents.
Keep a record of all stock received.
Return all empty containers and keep a record.
Record detergents issued to departments – i.e. Stock Tanks, Spotting Room, Guest Laundry, Garments & Hospitality.
Weekly stock count – recorded and submitted to Management.
In Plant Chemicals - Mixing Tanks, 200lt and 25lt Drums:
Daily check – ensure chemical mixing tanks and chemical dosing pumps are in good working order.
Report any abnormalities and repair if possible.
Check and ensure chemical stock tanks have sufficient stock to supply the plant – mix stock solution and transfer to holding tank.
Check all 200lt drum levels and replace where necessary.
Check all 25lt drum levels and replace where necessary.
Ensure good housekeeping practices are always followed – discard of empty plastic bags and place empty drums in cage for collection.
Ensure Health & Safety practices are always followed – wear PPE where applicable.
Wash and clean chemical mixing tanks at least once a week.
Chemical dosing equipment needs to be wiped down and cleaned every week.
Confirm Alkalinity of Stock Solution after every mix and record the result in file.
Check all feed and delivery chemical lines on a regular basis for leaks / wear and tear. Replace if necessary.
Chemical Flow Rates & Alkalinities:
Chemical diaphragm pumps – flow rates must be checked monthly and recorded. Any deviation from the required flow rate must be reported immediately.
Chemical Peristaltic Pumps – flow rates must be done monthly and recorded. Replace worn tubes as and when needed.
Incoming Recycled Water – PH and alkalinity readings to be done 3 x times daily – and recorded.
Daily Alkalinity Checks CBW’s – Alkalinities need to be done daily on both the Garment and Hospitality CBW’s and recorded. Any deviation from the standard / required alkalinities must be reported immediately.
Weekly Alkalinity checks – 200kg Milnors. Alkalinities need to be done weekly at the 200kg Milnors and recorded. Any deviation from the standard / required alkalinities must be reported.
Guest Laundry / Smaller Washer Extractors – Flow Rates and Alkalinities needs to be checked and recorded monthly. Replace worn tubes on a as and when needed basis.
General:
Daily/continuous observation of general quality of the washed linen / garments in the plant. Report any abnormalities immediately.
Check that mac
SECTOR: Cleaning and Hygiene
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjEwOS9BSw==&jid=1818875&xid=E.L002109/AK
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Our Client offers a secure escrow service that allows you to confidently conduct transactions for goods or services. As an established and trusted platform, payment is collected and keep it in a secure holding until both parties have fulfilled their agreed upon obligations.
Their escrow services have become the go-to solution for freelancers, contractors, artists, digital nomads, and anyone in the gig economy who needs a safe and reliable way to manage payments. They will simplify your transactions and ensure a fair and successful outcome for both parties.
Job Purpose:
The Growth Manager focuses on growing the business through a combination of sales tactics and marketing strategies.
Responsibilities:
• Identify, target, and secure new business opportunities within the fintech sector
• Maintain a deep understanding of the companys fintech products and services to effectively communicate benefits and features to potential clients
• Monitor the fintech industry trends, competitor products, and market conditions to identify sales opportunities and threats
• Build and maintain strong relationships with clients, ensuring their needs are met and addressing any concerns or feedback
• Achieve and exceed monthly and annual sales targets set by the company
• Conduct presentations and demos of fintech products and services to potential clients
• Gather feedback from clients and prospects to inform product development and service improvements
• Develop and implement effective sales and marketing strategies to achieve company targets
• Create and implement comprehensive digital marketing strategies to increase brand awareness, customer engagement, and revenue
• Develop high-quality content for various digital platforms, including websites, blogs, social media, and email campaigns
• Optimise website and online content for search engines to increase organic traffic. Manage pay-per-click (PPC) campaigns to maximize ROI
• Oversee the companys social media profiles, ensuring consistent branding and engagement. Create and schedule posts, respond to comments, and analyze performance metrics
• Design and execute email campaigns targeting existing and potential customers. Monitor open rates, click-through rates, and overall campaign performance
• Use tools like Google Analytics to track website traffic, user behavior, and conversion rates. Provide regular reports on digital marketing performance and insights for improvement
• Stay updated with the latest fintech trends, competitor strategies, and emerging digital marketing technologies
• Work closely with sales and product dev, to ensure marketing strategies align with company objectives and product launches
• Design, test, and manage online advertising campaigns across platforms like Google Ads, Facebook Ads, and LinkedIn
• Ensure that all digital content aligns with the companys brand identity and messaging
• Prepare and present regular sales and marketing reports to senior management
• ...Job Reference #: 202599
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
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Our client, a nonprofit housing institution established in 2004, offers affordable transitional and communal housing in Johannesburgs inner city and Cape Town - fully accredited by the Social Housing Regulatory Authority (SHRA). They are currently recruiting for a Housing Manager to Join their team based in Cape Town.
Job Purpose:
Rent collection and management of vacancies. Management of client relationships. To oversee the maintenance management of the buildings and the grounds. Management of visiting stakeholders, staff, and service providers.
Responsibilities:
Client Services Management
• Manage vacancy levels in the buildings by assisting prospective tenants, facilitating viewing of vacant units, sourcing new tenants, and conducting information and leasing workshops.
• Manage the rental collection process by distributing rental statements, reviewing arrears reports, following up on tenants in arrears, distributing arrears letters, and implementing credit control procedures
• Manage and facilitate the intake and exit process for new tenants, including welcoming and inducting them, discussing house rules, and completing take-on snag lists with both new and existing tenants while also managing the tenant exit process Service Provider Management
• Review the performance of relevant staff and service providers such as cleaners, maintenance personnel, security, garden services, refuse removal, and MES, by conducting meetings and providing feedback on their performance HR / Staff Management
• Identify, recruit, interview, and select suitable candidates for vacant positions on site; induct, train new staff, and facilitate the probation period process.
• Conduct performance appraisals, derive action plans to improve performance, identify training opportunities, conduct disciplinary processes when required, motivate teams, and hold weekly meetings Maintenance and Security
• Review overall maintenance and security of the building, liaising with the maintenance manager on identified concerns
• Address maintenance requirements reported by tenants by investigating work needed, requesting work orders, attending to minor maintenance, overseeing the in-house maintenance team, and reporting on service provider performance
• Manage the buildings condition by inspecting the premises, identifying concerns, investigating and reporting security or maintenance incidents, and ensuring the cleaning team is well-equipped and trained to maintain cleanliness Administration
• Complete weekly and monthly reports accurately and on time, attend meetings with Internal Influencers.
• Process and send all documentation to the head office Social Climate Management
• Review the social climate in the building, address minor social issues, and refer them to the MES social worker when necessary
• Report any major social issues and encourage tenant participation
• Address tenant behavioral issues promptly, issuing warnings as needed for violations of ...Job Reference #: 202655
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an IT Manufacturing Solutions Analyst to join their team based in Cape Town.
Job purpose:
The IT Manufacturing Solutions Analyst is responsible for the maintenance, debugging, testing, end user support and documenting of manufacturing application software solutions (APS/APL/cullet, ptracker) within the Companys Packaging.
You will work closely with the business, business analysts and other IT team members to understand and capture business requirements then drive the design and development of technical solutions that follow business requirements and strategies
Responsibilities but limited to:
• APSIO Support: Support plants to maintain and upgrade equipment connected to APS
• APL/APS /cullet/pTracker: Support plants to maintain and upgrade software for manufacturing applications
• APSIO Rollout: Support plants to connect new equipment to APS
• APS/APL/APSIO /cullet/pTracker Documentation in Wiki: Keep the APS Wiki up to date and provide required information like setting, IPs, Ports for any kind of equipment.
• Develop test scripts and integration testing and create documentation surrounding solutions: Prepare the testing documents
• Liaise with the business and business analysts on user acceptance testing: Prepare the testing documents
• Create Documentation for APL/APL/APSIO/ptracker/cullet Documentation in SharePoint: Collect and store available documentation from suppliers
• Add new users/printers/ Labels for APL: Create new users/ printers/ labels in the APL system
• Provide required support for the application functionality, integration and infrastructure related to the MES applications: Resolve the created Incidents and requests Qualification Experience:
• 4 years experience
• MS SQL
• Server Operating system
• Work in Industrial Environment especially Glass and Metal Production
• Serial, TCP and other protocols
• Application support experience with Manufacturing applications
• Troubleshoot issues in glass production environment
• Research new developments and options to connect equipment
• Support plants in day-to-day business
Salary: Market Related
Working Hours: Monday to Friday - 08:00am to 17:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202632 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applicat...Job Reference #: 202632
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Our client is a successful Fintech located in the Northern Suburbs of Cape Town, that has grown by implementing new ideas and equipment in the payment processing industry to enrich payment solutions with automation and great tech.
An intelligent, strong, tech savvy, outcomes focused Senior Software Developer professional is required. Who has willingness to learn and adapt to new challenges in a fast-paced growing company, to start as soon as possible.
Primary competencies:
7+ years’ experience as a Software Developer / Senior Software Developer.College or University degree in Computer Science or a related discipline.Proficient with PH.0P, Laravel and JavaScript.The ideal candidate will be an IT professional with excellent interpersonal and communication skills (both written and verbal).The candidate needs a proven track record as a Senior Software Developer.The position is part of an agile development team, building and working on enterprise payment grade software systems on top of a PHP Laravel and VUE.js development stack.A hybrid working environment is embraced, allowing the team members to work both on-site and remotely. As a result, proficiency in virtual team management and the ability to manage deliverables in a virtual setting are essential requirements for this position.
Responsibilities:
Reporting to the DevOps Manager.Maintain high standards of software quality.Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and android based business applications.Assist in the collection and documentation of users requirements, development of user stories, estimates and work plans.Design, develop, and unit test applications in accordance with established standards.Participate in peer-reviews of solution designs and related code.Package and support deployment of releases.Work with teammates in the upgrade and rewrite of legacy software.Develop, refine, and tune integrations between applications.Analyse and resolve technical and application problems.Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.Adhere to high-quality development principles while delivering solutions on-time and on-budget.Experience with debugging, performance profiling and optimizationComprehensive understanding of object-oriented and service-oriented application development techniques and theoriesInternally motivated, able to work proficiently both independently and in a team environment.Strong initiative to find way...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDk0NjIzODc2P3NvdXJjZT1ndW10cmVl&jid=1749108&xid=3094623876
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Our client based in Bellville is on the lookout to employ a Property Administrator to join the team on a Permanent basis.
Main purpose / objective of the position:This position covers both Leasing and Debtors Administration in the Portfolio.To establish and maintain effective support services for the property management functions, primarily theadministration of the Agreement of Lease. To create and manage all contracts. To take responsibility for dataintegrity (building and tenant). The collection of clients rental to ensure healthy cashflow and control of all debtoraccounts. To maintain long term tenant and property manager relationships.
Experience / Education:Minimum of Grade 12 with Accountancy as subject or equivalent qualification/training as well as 2 years relevantexperience.
Skills required:Typing, computer literacy (advanced MS Office, Nicor, MDA, contract creation & SAP system), , telephone skills,admin skills, communication skills,
Duties and Responsibilities :
Monthly Cash Flow reporting, ensuring that eachtenant has a comment and follow up date withreaction.Internal and External Audit Report investigationsand feedback.Quarterly and Annual Book year end reporting.Reporting and correction of credit balancesContract creation process, liaising with Brokers,Internal as well as ExternalLiaising with Fic DepartmentPreparation of commission calcs, preparinglease pack with submission of commissionclaim.Preparation of cancellation agreements.Ensure that renewal process on lease is startedsix months prior to the expiry of the set leaseagreement and is completed timeously.Liaison with tenants on renewal terms andconditions, preparing of offer to lease.Typing of all cover letters to the lease agreements.Ensure that tenant files are neat, clearly markedand all relevant correspondence and documentsare filed daily.Opening of new tenant files.Contracts (Lease agreements)- Sureties- Bank Guarantees- Keys and Defects- Resolutions- Addendums- FICA Documentation- Deposits- Maintaining and updating of documenttracking.- Loading of debit orders.- Loading of top up deposits.- Loading of ad hoc charges.- Follow ups that adjustments being loaded.- Upkeep of parking schedule whereapplicable.- Ensure turnover, where applicable ,has beenindicated.- Vacating of tenants.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTc2MjU4Nzk1P3NvdXJjZT1ndW10cmVl&jid=1750600&xid=3976258795
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My Client based in the Western Cape is looking for a Group HR Manager, this person will have 7 direct reports and be responsible for 250 employees on-land and off-shore. This role reports directly into the; CEO, CFO and the COO.
MUST HAVE:
A DEGREE in HR Management 5-10 years exp as a Group ManagerIndustry experience is: Mining, Vessels and IndustrialA valid driver’s license and up to date passportStrong Management experience and proactive in implementing SOP’s and Policies
Output Profile
Job Purpose
The Group HR Manager is responsible for heading the Company’s HR Department and fulfilling its human capital needs, managing employee relations, staff benefits and making sure that the Company complies with Labour and SHES Laws.
The Group HR Manager ensures the daily management of the company’s staff, recruitment initiatives, training and development and logistical matters of the Group in line with the Company’s operational requirements and growth strategy.
Job Outputs (shall not be limited to the following)
SHES (SAFETY, HEALTH, ENVIRONMENT, SECURITY)
Ensure compliance with Group Safety and Security policiesComplete Risk Assessments on all activitiesEnsure HSE reports are compiled and submitted to HR by the vessels and summary HSE Reports submitted to Exco each month.
PRODUCTION
Develop and implement HR strategies and initiatives aligned with the overall business strategy.Manage employee relations and industrial relations by addressing demands, grievances, disciplinary procedures, employee recognitions programs or other issues.Manage the recruitment and selection process for both office based and offshore personnel.Support current and future business needs through the development, engagement, motivation, and preservation of human capital.Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.Nurture a positive working environment.Oversee and manage a performance appraisal system that drives and supports staff performance.Develop and review KPI documents with Line Managers prior to performance evaluations for all departments being carried out.Prepare Annual HR Budget with quarterly reports.Management Reporting and provide decision support to Exco through HR indicators.Collect and analyze employee data for internal use by Exco.Human Resource Management and Planning in accordance with...
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Our client is looking for a highly motivated Senior INBOUND Travel Consultant to join their team.
Requirements:
Must have a Certificate or Diploma within Tourism1 - 4 years Experience with Inbound travel quoting and Must have done quotes on ExcelStrong Excel experience Fluent in English Willingness to learn
Duties:
Prepare competitive quotations and innovative itineraries.Collect rates, as per proposals, and send onto Cruise Finance to upload on TS.Adhere to Margin StrategySend through completed Proposals/RFP’s, including pricing, to the Cruise agents in the agreed formatSend through Quote & Proposal to Cruise Finance who will open bookings and upload services.Book all services and complete trackers on Cruise DriveSend invoice requirements to Cruise Finance at 60 - 90 days prior or similar (agent dependent)Prepare movement schedule, order water and complete Monthly Forecast (Debit card & ticket requirements)Introduction of file to Operations Contractor whilst offering support throughout.Willing to travel
Only shortlisted candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjM1MjM5OTI0P3NvdXJjZT1ndW10cmVl&jid=1508227&xid=3635239924
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Reports to: Regional Credit Supervisor
Purpose of the Job
The Regional Credit control position is accountable for the debt collection activities in such a manner that it maximizes collections and minimizes bad debts.
QUALIFICATIONS and EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
B Degree Credit management/finance/accounting managementMinimum of 5 years’ credit control experienceStrong collections experienceExcellent problem-solving skillsCapacity to deliver under pressureGood people skillsAbility to prioritize and meet deadlines and targetsExcellent communication skills, both verbal and written
KEY RESPONSIBILITIES
Policies and Procedures
Ensure adherence to collection policies and procedures.
Collections and Targets
Monitor and manage a debtor’s portfolio of no more than 480 accounts.Achieve and maintain collections and targets set per company protocol.Actively collect payment according to payment termsPerforms reconciliations of allocated accounts daily.
Overdue Accounts
Attend weekly meetings with the credit supervisor to review all defaulting accounts.Ensure the correct escalation process is followed for the Reminder Letters.Feedback on the top 20 overdue accounts must be prepared and discussed weekly.
Hand Overs and Bad Debts
Follow the correct protocol before blacklisting a client, and then proceed to blacklist clients.Inform the credit supervisor of any liquidations, absconded clients and business rescues immediately.
Credit Notes, Invoices and Adjustments
Check that all credit notes and adjustments are raised correctly.Investigate all reasons for credit notes to ensure that they are valid.Submit all credit notes requisitions to the regional credit supervisor.Raise all rate queries and stop billing on closures with the billing department.
Month-end Activities
Ensure that all re-allocations of unallocated deposits are completed.Ensure that all journals’ requisitions are raised by 12h00 on the 4th working day of the new month.
Cash / Suspense Accounts
Ensure the bank statements deposits are captured and allocated daily.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzg3MTY5Mjc3P3NvdXJjZT1ndW10cmVl&jid=1508225&xid=3387169277
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
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Our client located in Maitland is looking for an Export Sales Coordinator to join their team. Must be able to Speed typing/Touch typing and will be tested.
Requirements:
Minimum of 3 year’s relevant experienceExperience in an export environment is advantageousMinimum of 3 year’s administrative experience
Qualifications
Minimum requirement: Matric
Key Responsibilities:
Export sales will be responsible for servicing a customer baseResponsible for Department administrative requirementsRequired to be efficient with compiling Spreadsheets and e-mailsProcessing orders and coordinating dispatch with the logistics teamResponsible for customer communicationResponsible for Debtor statements and payment collectionsPreparing all required export documentationEnsuring all exports are compliant with VAT regulationsMaintaining strict compliance with export regulations
Knowledge & Experience
Excel, MS Word, MS outlook – accuracy and attention to detailExcellent typing skills (preferably touch typing)Pleasant telephone manner – previous internal or external stakeholder liaison experienceExtensive administrative experienceShipping/Logistics/Exports/Trade experience is an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTEwMzg5MzMyP3NvdXJjZT1ndW10cmVl&jid=1615851&xid=2110389332
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Our Client based in the Northern Suburbs of Cape Town is on the lookout to employ an Experienced Bookkeeper in DEBTORS / CREDITOS and ACCOUNTING Knowledge to join the company on a PERMANENT Basis.
If you meet the requirements please feel free to apply.
Daily Duties : Process eft deposits . Process credit card payments . Process cash payments . Allocation & reconciliation of customer accounts. Allocation & reconciling of Inter – Company Debtors for all branches . Allocation & reconciliation of foreign debtors for all branches BCB update on collections progressBCB – credit vetting process for all branches. Open debtors accounts *30Days only a????er credit vetting approval by FDCODSupply BEEE certificate on request
Weekly Duties :
Debt Collecting Following up on Credit Notes Follow up on Debt Collections progress with BCBFollowing up on credits balances Following up on overdue accounts Cash Banking
Duties and Responsibilities:
Responsible for the wholistic Accounts Receivable department, end to end- Create new Debtors Accounts on Evolution on request (30 Days & COD)- Submit & manage Credit Vetting process with BCB for all branches- Process customer payments and apply them to customer accounts – local- Process customer payment and apply them to customer accounts – foreign- Process & manage all inter-company debtors’ payments for all branches- Reconcile customer accounts to ensure accuracy (local & foreign)- Resolve customer billing disputes- Generate and send statements to customers- Follow up with customers regarding overdue payments- Maintain online accounts receivable files and records- Produce monthly management reports for FD – for all branches- Assist with other accounting matters as and when require- Identify areas where processes could be more efficient and offer solutions- Assist with Year end procedures & audit
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The Accounts Receivable Clerk is to:
Reconcile of cash books and bank accountsReconcile CashMaintain Accounts Receivable AgingAccurate recording and posting of Cashbook Transactions dailyApplying all receipts against various stores and debtor’s ID’sPreparing cashbook reconciliations correctly and on timeEnsure that bank accounts reconcile and that all queries are resolved in accordance with company policyEnsure that all invoices are recorded accurately and timelyEnsure that Accounts Receivables reconciliations are complete, accurate and on timeEnsure that the Accounts Receivable aging are maintained (no credit balances or old outstanding balances)Ensure that outstanding receivables are collected timeously e.g. Sasol accountsTraining interns on Cash book procedures
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Our client, a Financial Services Provider based in Big Bay, Cape Town is seeking a Customer Relationship Manager (CRM) to join their amazing team.
The employee should meet the following minimum requirements:
Tertiary Degree or Diploma with NQFL4Passed the RE 5 FAIS Exam in short term insurance.3 years work experience as a Credit Manager, Credit Supervisor or Trade Credit Insurance BrokerProven customer interaction skillsExceptional queries resolution skillsAdvanced computer skills, especially in ExcelApplicants will be required to attend client meetings and have their own reliable transport.
Duties:
The CRM acts as a Credit Manager, or Trade Credit Insurance Specialist.In the offering of outsourced credit management solutions, the CRM oversees interactions with clients.Provides advice on the customers credit management processes, which typically includes credit assessment, various risk transfer strategies, credit control and external collections associated with credit extension.The position is available immediately, but allowances will be made for applicants who require resignation periods.Initial training will be provided with particular focus on specific systems, as well as ongoing training relating to Credit Management and Customer Relationship Management.
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Job Title: Credit Controller
Reports to: Regional Credit Supervisor
Paterson Grade: C2
Purpose of the Job
The Regional Credit control position is accountable for the debt collection activities in such a manner that it maximizes collections and minimizes bad debts.
KEY RESPONSIBILITIES
Policies and Procedures
Ensure adherence to collection policies and procedures.
Collections and Targets
Monitor and manage a debtor’s portfolio of no more than 480 accounts.Achieve and maintain collections and targets set per company protocol.Actively collect payment according to payment termsPerforms reconciliations of allocated accounts daily.
Overdue Accounts
Attend weekly meetings with the credit supervisor to review all defaulting accounts.Ensure the correct escalation process is followed for the Reminder Letters.Feedback on the top 20 overdue accounts must be prepared and discussed weekly.
Hand Overs and Bad Debts
Follow the correct protocol before blacklisting a client, and then proceed to blacklist clients.Inform the credit supervisor of any liquidations, absconded clients and business rescues immediately.
Credit Notes, Invoices and Adjustments
Check that all credit notes and adjustments are raised correctly.Investigate all reasons for credit notes to ensure that they are valid.Submit all credit notes requisitions to the regional credit supervisor.Raise all rate queries and stop billing on closures with the billing department.
Month-end Activities
Ensure that all re-allocations of unallocated deposits are completed.Ensure that all journals’ requisitions are raised by 12h00 on the 4th working day of the new month.
Cash / Suspense Accounts
Ensure the bank statements deposits are captured and allocated daily.Ensure that all suspense accounts are reconciled and cleared monthly.Obtain all remittance advices for all deposits received on allotted debtor’s accounts.
Financial & Reporting
Prepare commentary on top twenty clients each month for the region.
Auditors
Assist auditors as and when required.
Meetings
Regular one on one book reviews with the credit...
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Ditto Hire / Ditto Jobs is looking for a Client Service Manager to constantly reshape the way we create value in our partnerships with top-tier brands and companies.
We move quickly and experiment with new strategies and ways of adding value to our new and existing customers. We engage with end-users and executives alike to ensure that our customers love, adapt and grow with Ditto. Nothing makes us happier than when our enterprise customers are wildly successful with their Ditto setup. The team works hard, works together, and has fun doing it as we strive to build and grow a successful technology company
Success in this role will be measured by your ability to optimize the customer experience (with a focus on client service), re-design processes accordingly, manage integration projects independently, enable the team and contribute to the development of how we do Client Service at Ditto.
What Youll Do
Own responsibility for the customer onboarding processSupport the continuous development of the customer experience at DittoDevelop and maintain strong relationships through excellent work quality and professional conductCompile detailed and informative briefs for the tech teamGet involved with overall marketing and creative exercisesConduct research and analyses of operational effectiveness, processes, stakeholders, etc.Plan, implement and manage proposed recommendations and projects as well as monitor and report progressPerform business modelling to track and optimize customer experienceCollaborate with various departments to collect data and complete analysisWork closely with the tech team to continuously improve Ditto’s service and product offeringAssist with New Business DevelopmentGather feedback from customers and analyze user and market behaviour to support the tech team
What Youll Need to Succeed
Degree in business or related field3+ years of experience in client serviceProfessional with strengths in structuring and executing various analysesEffective communicationSelf-starter who can work effectively both independently and in collaboration - often managing multiple tasks simultaneouslyComfort with owning project timelines, prioritizing tasks, and assessing speed/accuracy tradeoffsExcellent English verbal and written communication skills, good at presenting ideas and discussing solutions in large groupsAbility to quickly learn relevant design production/operations/process conceptsBias for action, appreciation for data-driven processes, hard-working, proactive, client-centric and execution driven mindset
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQzODY4NjYyP3NvdXJjZT1ndW10cmVl&jid=1640763&xid=4143868662
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The project manager will be responsible for the direction, coordination, implementation, execution, control, and
completion of the project while remaining aligned with the strategy, commitments, and goals of the organization.
Duties and Responsibilities
• Ensure project scope is clearly defined and agreed across the key stakeholder groups involved
• Deliver projects in line with the agreed scope, objectives, and timelines
• Produce and maintain detailed project plans presenting clarity over key activities and ownership
• within a desired timeline
• Lead and coordinate the activity of the project team, work stream leaders and subject matter experts
• Identify and translate opportunities as they arise into projects and programmes
• Plan and implement projects
• Help define project scope, goals, and deliverables
• Define tasks and required resources
• Collect and manage project team
• Manage budget
• Allocate project resources
• Create a schedule and project timeline
• Track deliverables
• Support and direct team
• Lead quality assurance
• Monitor and report on project progress
• Present to stakeholders reports on progress as well as problems and solutions
• Implement and manage change when necessary to meet project outputs
• Evaluate and assess the result of the project
• Update office policies and ensure compliance with them.
Requirements
• A bachelors degree – not mandatory
• A background in IT project management is preferred
• Project management certifications: Certified Associate in Project Management (CAPM), Project
• Management Professional (PMP) or similar
• 2 - 4 years minimum experience in Project Management
• Experience in managing complex change projects or delivering new client transitions, or ramping
• existing business
• A proven track record of project management and evidenced delivery that adds value to a business
• Cross-functional team working is key, with the ability to connect and work with multiple teams
• across geographies
• Ability to effectively priorities workload in a fast paced, real-time, and frequently changing
• environment while remaining detailed and organized
• Excellent planning, organizational and time management skills
• Working knowledge of project management software
• Proficiency with Microsoft Office
• Detail oriented with ability to deliver project deliverables with little supervision
• Demonstrate analytical, organizational, problem solving and creative thinking skills
• Respond positively to change, embracing and using new practices or values to accomplish goals
• and solve problems
• Excellent communication skills
• Problem-solving and leadership skills
• Project planning, risk management, time management and other project management skills
• Experience in strategic planning, risk management and/or change management
• Proficiency in project management software tools
• Contract negotiation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzg3NjVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1787434&xid=2323_8765
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The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to
· Responsible for documenting internal installation SOP’s and all project related documents
To ensure high quality customer service
· To uphold adapt it micros values and procedures
To maintain customer success in all project implementations PRIMARY RESPONSIBILITIES FOR THE ROLE
a) Project Implementation
Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre- installation packs, sign-off documents, licensing & support agreements, etc…).Hold telephonic meetings with Project Managers outside Cape Town or communicate via electronic mail or MSTravel to clients’Install the assigned products to the requirements and satisfaction of the client andIf assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation asThe HSC will ensure to the best of his/her ability that each project will be completed withinConduct project sign-off meetings with the clients, during which the sign-off documentation isLiaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit.Complete all sign off documentation and time sheets before leaving site after projectThe HSC will not leave site if any outstanding issues are not resolved without explicit permission from
The HSC will arrange a handover meeting with the project manager upon returning from a
client’s site, during which the project manager will be briefed on all aspects of the installation.
Create a copy of each clients’ latest database and store it at the Adapt IT All client
databases are to be stored on CD/HDD or Cloud storage inside the customer’s file.
Hand in all dockets with payment the next day to the administrationAny major changes onsite to be communicated to the client inEnsure a signed delivery note is completed on delivery of any systemTrain client, management & staff in accordance with published trainingProduce training materials as required from time toTo ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to MicrosTo replace/repair/do changes to the best interest of the client and MicrosPresent training courses to other Micros Consultants as required.Each HSC is required to support the products assigned to him/her.Each HSC may be required to work the 24hr help desk from time toAll support calls are to be logged on th...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MTY1ODEwNzg/c291cmNlPWd1bXRyZWU=&jid=1265563&xid=816581078
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The Account Manager is responsible for selling the business’s products and services to our existing client base. He/she is responsible for implementing sales plans, documenting quotes, and reporting sales performance to the line manager. The Account Manager has the responsibility of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their needs, and maintain a positive relationship between both parties for future business venture opportunities.
Primary Responsibilities for the Role
Operating as the lead point of contact for all customer account management matters.Building and maintaining strong, long lasting customer relationships with the intention of retaining customers and maximising revenue.Overseeing customer account management, including negotiating contracts and agreements to maximize profit.Collaborate with sales and other departments to identify and grow opportunities and revenue.Assist with challenging customer requests, or issue escalations as needed.Achieve agreed upon sales targets and outcomes within determined schedule through achieving or exceeding allocated Sales Quota.Sales Quota’s will be reviewed annually and can be amended through the addition/removal of accounts.Perform cost-benefit and needs analysis for existing customers to meet their needs.Identify additional business needs of client base through observation and the completion of a full sales survey.To entertain customers, where possible with visits to existing satisfied customers with the intention of selling additional or new products.Coordinate sales effort with all team members and departments/divisions required.To maintain communication with the client showing an ongoing interest in the installation and the installation team.Ensure that all funds are collected on time as per the contract.To complete a daily log of all activities, quotations sent and lost business.Analyse statistics thereby identifying key sales areas, problems, and success rate.To constantly monitor and be aware of competitor activity and maintain and share competitor knowledge.To present a realistic proposal to a client, having thoroughly researched cost factors, and ensure that the proposal is achievable.To constantly be aware of new business opportunities and action these.Maintain communications with the office daily.Forward relevant product information, fixes, workarounds, known issues, etc… to relevant personnel within the company.Keep updated on new technologies available, both on MICROS software/hardware products, third-party software/hardware products, as well as general IT technologies, related to our industry.Regularly visit the corporate website https://www.adaptit.com/hosp...
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