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Join our dynamic marketing team at Village N Life as a Traffic Manager! We are a fast-growing company dedicated to delivering innovative and impactful marketing solutions to our properties and products. As we expand our reach and enhance our services, we are seeking a skilled and motivated Traffic Manager to streamline our marketing operations and ensure seamless project execution.Position Overview: Campaign Coordination: Manage the flow of marketing projects from inception to completion, ensuring all tasks are completed on time and within scope.Resource Allocation: Work closely with cross-functional teams to allocate resources efficiently, balancing workloads and prioritizing tasks based on project deadlines and business objectives.Timeline Management: Develop and maintain project timelines, communicate deadlines to team members, and proactively identify potential roadblocks to keep projects on track.Collaboration: Foster collaboration among team members by facilitating communication and ensuring that information is shared effectively across departments.Quality Control: Implement and enforce quality control processes to guarantee that all marketing materials meet established standards and align with the companys branding guidelines.Reporting: Generate regular reports on project status, key performance indicators, and team productivity, providing insights for continuous improvement.Process Optimization: Continuously evaluate and enhance project management processes to improve efficiency and effectiveness.Qualifications:Bachelors degree in Marketing, Business, or a related field.Proven experience as a Traffic Manager or in a similar role within a marketing environment.Strong organizational and project management skills with the ability to multitask and prioritize effectively.Excellent communication and interpersonal skills to foster collaboration and ensure project success.Familiarity with project management tools and marketing software.Analytical mindset with the ability to identify opportunities for process improvement.Knowledge of marketing strategies, trends, and best practices.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTI5MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1784078&xid=1109_185291
1d
1
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Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.
Our Travel support team seeks a Travel consultant to join their team. You will be responsible for calls, reservations and quotations on all properties within the Village N Life portfolio through the Travel Support Platform.
Minimum Requirements:
MatricTourism / Hotel qualification advantageousStrong OPERA experienceAt least 2 years in Reservations / Groups reservations
Duties and Responsibilities:
Maintain high standard of customer service through excellent communications skillsAdopting a can-do attitudeAssist in investigating and resolving customer complaintsUpsell and promote all Village and life productsQuotations done with precisionConfirmation and pro-forma invoices issued an time and according to proceduresFollow up and hand over all details of group bookings to operationsMaximise revenue sales and occupanciesAccurately record and process all reservations through various channels, and capture on OPERABook transfers and accurately record with travel company and guestMeal reservations confirmed in advance and communicated to venueLiaison with clients and VnL properties - maintain cordial relationshipsProcess amendments to reservations such as extensions, early departures etc.Manage no show reservations by investigating and recordingRecord special billing arrangementsLiaise with Reservations / finance & Sales manager for all reservations requiring credit approvalMaintain knowledge of special rates/promotionsImmediate communication to front office on the days arrivalsFollow up n provisional bookingsEnsure bookings are confirmed and payments are cleared to the bankFollow up special requests, tourism service bookings and arrival timesCommunicate any special / VIP bookings to Reservations manager and Front OfficeGuest complaints follow upAccept waitlist reservations and record on PMS
Due to the large volume of CVs received, only candidates that meet the minimum criteria will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NDMxNjAyODc/c291cmNlPWd1bXRyZWU=&jid=1510416&xid=743160287
1d
1
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Village N Life is a Leading Tourism and Hospitality company that is based in the beautiful Camps Bay.
An exciting opportunity exists for a Maintenance Supervisor to join our dynamic team.
Scope of the job:
Performing maintenance management duties as required by facilities manager. Assisting to maintain all aspects of the Hotel through a preventative maintenance program. To ensure that all facilities and machinery is in working condition throughout the Property.
Minimum Requirements
MatricValid Drivers licenseAt least 2 years experience in maintenance department
Duties and responsibilities
Assisting maintenance Manager with daily dutiesCommunicating to ManagementManaging Staff & Day to Day MaintenancePerforming maintenance workStore all tools securely to prevent loss or damage to equipment.Know what standard stock items are and in which group store they are keptRepairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas on the property.Assist to plan, organize, direct & Control all aspects of the Maintenance Department.Daily Issue of Work AllocationQuality ControlProject ManagementAdministration
Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzQ5MDMzNzkzP3NvdXJjZT1ndW10cmVl&jid=1716673&xid=1349033793
1d
1
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Village N Life is a leading Tourism and Hospitality company based in Camps Bay.
If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls, reservations and quotations for all properties within the Village N Life portfolio through the Travel Support Channel platform.
Minimum requirements
MatricAccommodation certificate / Hotel School Diploma is advantageousMinimum 2 years experience in a similar position withing the luxury hotel sectorFamiliar with the duties and responsibilities of the reservations department in a hotel
Duties and responsibilities
Property knowledge of all Village N Life brands and productsMaintain a high level of customer service Excellent written and verbal communication skillsAssist in investigating and resolving customer complaintsPromote and sell VNL products and services using up-selling and suggestive selling techniquesQuotations to be done accuratelyConfirmations and pro-forma invoices issued on time and according to procedure and payment schedulesFollow up and hand over of all details of groups to property management and events to the relevant operations managerAccurately record and process reservations from all channels on to the OPERA systemBooking of transfersProcess amendments to reservations, e.g. extensions, early departures etc. Manage No ShowsDealing with special requestsLiaise with credit and finance departments if credit approval is neededFollow up on provisional bookingsAccept waitlist reservations, record and follow up on PMSComplete monthly OTA reconciliations
Shifts will be determined by the requirements of the Travel Support Centre and will include late shifts to 21H00 and weekends.
Due to the high volumes of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzNzcwMTE3P3NvdXJjZT1ndW10cmVl&jid=1687399&xid=2133770117
1d
SavedSave
As the Interior Decor Shop assistant, you will be responsible for the day-to-day operations and overall success of our clients interior decor shop. Your primary duties will include overseeing sales, and ensuring exceptional customer service.Your passion for interior design and keen eye for aesthetics will drive the success of our shop, creating an inviting atmosphere where customers feel inspired to explore and purchase our decor products.Previous experience in retail management, preferably in the interior decor or design industry would be helpful.Strong knowledge of interior design principles, decor trends, and product offerings.Excellent communication, leadership, and interpersonal skills.We would consider both full time and part time candidates. If you are interested please email your CV to susan@weareswift.co.za
3d
1
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Our client is looking for a Customer Service Agent to join their team.Duties and Responsibilities:To Contact existing and potential customers and present products and services, meeting and exceeding targetsDeliver prepared sales scripts to persuade current and potential customers to purchase products in order to maximize salesDescribe products and servicesRespond to questions and queriesObtain customer informationObtain possible customer leads and forward to Sales TeamFollow up on initial contactsMaintain records of telephonic interactions, orders and accountsRelieve on the switchboard as per monthly scheduleConfirm orders via e-mailTo carry out market research to identify new markets and business opportunitiesProvide a telephonic customer service to assigned customer per rep allocationAssist customer with over the phone issue resolution and escalate to relevant consultantEnsure issues are resolved within the matrix time frameRecord keeping of all contact and feedbackReporting documentation to be completed per MatrixAssist on Adhoc projectsCapture orders on the systemUpdate customer information on NavisionCompliance with all policies, procedures and work systemsManaging a sales database ensuring all calls are logged accurately including contact details and follow up dates or other action required.Typing out quotes and sending e-mail confirmations as required by customersHygiene Checks, Training Registers filing per allocated sector- register to be keptOperations Manual creation per assigned sectorKey Skills Excellent Communication Skills (Listening, oral, oral presentations, written)Work Standards (Setting high goals or standards of performance for self and organization)Confidence in Sales EnvironmentAdministrative Orientation (personal satisfaction from administrative performance and responsibilitiesIntegrity (maintaining social, ethical and organizational norms in job)Attention to detail (total task accomplishment through concern for all areas involved, no matter how small)Independence (taking action on ones own rather than the influence of othersListening (use of information extracted from oral communications)Professional Knowledge (level of understanding and ability to use technical/ professional information)Rapport Building (The ability to meet people easily and to be liked; to get along well with people and to put them at ease; to quickly build rapport through pre-active development of relationships)Planning and Organising (Establish a course of action for self to accomplish goal)Negotiating skillsAnalytical Skills (Ability to draw conclusions on facts submission) Job Role: Customer Service Agent Industry: Other Salary: Negotiable Required Skills 3 Years of Experience Qualifications A minimum of 2-3 years, of expe
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3MTkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1198569&xid=1109_77190
2y
1
*Reference: TP2011649-KN-1*
New Opportunity for A Growing Team,
We specialize in placing professionals in the and our clients are consistently looking for accomplished candidates with strong technical skills, hands on approach, strong academic achievements, and a stable work track record, we are searching for Business Development Sales in Air & Sea
*Role:*
The main objective will be to procure new logos/accounts for the company in line with targets. The successful candidate will be able to create added earning potential through our commission scheme. The company manages supply chain and logistics for their customers in a pro-active environment and develops your ability to offer true end to end customer solutions through the various business units.
*Essential Qualifications and Experience:*
* Matric is essential
* 4 year’s experience within a Clearing & Forwarding environment in new business sales
* Track record will be requested to provide proof of sales GP generated
* Incoterms, international trade, and PSS selling skills
* Operations & logistics experience
* **We appreciate your interest, however if you have not had any response within 2 weeks from one of our consultants, we will place your CV on our database and contact you as soon as a suitable career opportunity for your skills and experience becomes available.*
*Thank you and Good Luck!*
*Tech-Pro Recruitment *
R 600 000 - 680 000 Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEzMjAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152134&xid=1555_13201
2y
10
Location: In between Cape Town
and the lodge site in the Cederberg region at 2.5h from Cape Town
Are you a hospitality student
with a love for Cape Town, a taste for adventure, and a passion for
eco-friendly hospitality?
Join us in Cape Town for an
extraordinary journey as we develop Yamu, a Lifestyle Resort in the heart of
the pristine Cederberg region at 2.5h from Cape Town. We are seeking
enthusiastic interns who are eager to be part of a groundbreaking project in
one of the most breathtaking settings imaginable.
About Us:
Yamu is embarking on an exciting mission to create
a sustainable and eco-friendly haven in the untamed wilderness of the
Cederberg region.Our vision is to develop a lodge that harmonizes
with nature, preserving the environment while providing guests with an
exceptional and adventurous experience.
What You'll Experience:
Be part of the lodge's conceptualization and development
till its grand opening.Work alongside a diverse team of experts in Cape
Town and the lodge site by learning of sustainable architecture and
eco-tourism with all its attractions (beach club and recreational water resources,
retreat, and restaurant) Gain hands-on experience in the operation of an
eco-tented lodge.Contribute to the creation of a truly unique and
sustainable hospitality destination.
Qualifications:
Enrolled in a hospitality or hotel management
programme at a recognized university.A love for nature, mountain, water, and pristine
flora and fauna, along with a strong sense of adventure and ability to
thrive in a dynamic environment. Interest in learning about the prime tourist destinations
of Cape Town and the Cederberg.Passion for sustainability and a desire to learn
about eco-friendly construction and operations.Excellent problem-solving and teamwork skills.
How to Apply:
If you're ready to embark on a
once-in-a-lifetime adventure and gain invaluable experience in creating an
eco-tented lodge from scratch, please send your resume and a cover letter
expressing your enthusiasm for this unique opportunity to Mechthild Schunke (finance@yamu.co.za). Please include "Yamu
Internship Application" in the subject line.
23d
Requirements:*Hotel Management Diploma or similar (Tourism) students welcome* Excellent verbal and written communication skills* Brilliant supervision, self - motivation and task delegation abilities* Willingness to perform shifts including late shift and weekends* MUST have a drivers license and own vehicle (Non-negotiable)Responsibilities:* Responsible for managing daily front office procedures and tasks* Ensuring the smooth running of service when on duty. Managing the team for all matters pertaining to the property, housekeeping, kitchen, security and guests* Working closely with central reservations for all bookings through OTAs and direct bookings* To promote a professional and hospitable image to the guests. Giving full co-operation to any guests requiring assistance with a prompt, caring and helpful attitude* Working closely with the housekeeping department, liable for overseeing the cleanliness, details and that policies and procedures are being met as per our 5 star standards.Salary negotiable based on experience
1mo
Ads in other locations
1
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Group Financial Accountant (CA) CBD, Cape TownOur Client, a Reputable Listed Property Fund is in search of a highly motivated and driven Finance professional to join their dynamic team.R700 000 R900 000 Per Annum Negotiable and Dependent on Qualification and Years of relevant experienceYou possess exceptional interpersonal and technical accounting skills whilst paying high attention to detail. You are resilient and thrive within a fast passed environment. Key Duties and Responsibilities include:- Accounting record maintenance producing a monthly TB and importing it to QuickConsol systemManaging and compiling this information with operating entities being outsourcedHolding companies will need to be prepared Bank recons and journals, maintaining schedules quarterlyMaintaining supporting schedules such as debt schedules, asset schedules, etc.- Assisting with maintaining baking relationshipsManaging banking queriesManaging debt obligations such as testing and reverting on covenants, draw down requests, ad hoc requestsPreparing information for new debt requests- ComplianceAssisting with stock exchange compliance, information requests, sponsor requests, etc.KYC for various stakeholders across the groupManaging relationships with sponsors, legal, brokers, etc.- PlanningMaintaining team calendar, driving deadlinesAssisting with budgeting process at a group level- Payments and cash/treasury managementReview and second release of business unit paymentsEnsuring the company can meets its obligations and maximise return on excess cash balancesManaging cash resources and ensuring all payment/debt payments are made and paid on timeEnsuring that the group maximises its return on working capitalManaging and rationalising banking accounts and payment processes- All SARS complianceVAT returnsProvisional Tax returnsYear-end changes on SARSPublic officer changes on SARSEnsuring entities have tax clearance certificationIncome tax calculations and lodging of tax returns- Assisting with group budgets and preparation of reporting- Assisting with audits of each company, ensure deadlines met at company level, information is provided- Any other request that would fit within the normal financial management of the entity Qualification, Skills and Experience required:- Qualified CA (SA) with 1-3 years post qualification experience gained- Completed articles with experience gained in the property fund / renewable energy / water / asset management / financial services arena being advantageous!- Proven and solid proficiency in MS Excel is essential!- Information gathering and problem analysis skills- High and proven levels of accuracy and attention to detail To apply for this role, please forward a detailed copy of your CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3OTA0M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1780047&xid=1108_179043
24min
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• ...Job Reference #: 202419
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
• S...Job Reference #: 202417
1d
SavedSave
Are you ready to jump-start your career in a
vibrant and thriving manufacturing company based in Montague Gardens? We are on
the lookout for a strong, talented individual with a passion for excellence and
a can-do attitude to join us as a Driver/General Assistant.
About
Us: At Outdoor Workz we pride
ourselves on innovation, quality, and a commitment to delivering top-notch
products to our customers. As a leading player in the manufacturing industry,
we strive for excellence in everything we do.
Why
Join Us?
Friendly
Environment: Become a valued member of our
close-knit team where camaraderie and teamwork flourish.Opportunities
for Growth: We believe in nurturing talent and
providing opportunities for personal and professional development.Exciting
Challenges: Every day brings new challenges and
opportunities for you to showcase your skills and creativity.Competitive
Compensation: We offer competitive remuneration
packages and benefits to reward your hard work and dedication.
The
Role: As our Driver/General
Assistant, you will play a pivotal role in ensuring the smooth operation of our
day-to-day activities. Your responsibilities will include:
Safely
transporting goods and materials to various destinations.Assisting
with loading and unloading deliveries.Performing
general warehouse duties as required.Providing
support to different departments as needed.Upholding
our commitment to safety and quality in all tasks.Customer
parasol installationsRoutine
maintenance and repair of parasols and benches for our client
Requirements:
Valid
driver's license with a clean driving record.Enthusiasm
and a positive attitude towards work.Excellent
communication and interpersonal skills.Strong
attention to detail and organizational abilities.Ability
to work effectively both independently and as part of a team.Flexibility
to adapt to changing priorities and tasks.Prior
experience in a similar role would be an advantage. Ability
to drive with a trailer is a MUSTDIY
knowledge would be advantageous.Good
written and spoken English
How
to Apply: If you're ready to take
the next step in your career and join a dynamic team that values enthusiasm and
hard work, we want to hear from you! Please email us with the title DRIVER to careers@outdoorworkz.co.za and we will send you an application form. Please
DO NOT email your CV at this stage. Your completed application form is sufficient
for now.
Don't miss out on this exciting opportunity to be
part of something special. Join us at Outdoor Workz and let's embark on this
journey together!
Closing date for receiving applications is Friday 17th
May 2024.
Only short listed candidates will be contacted by
Friday 24th May 2024
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202418
1d
We require a person who is knowledgeable in the operation of a 6 head embroidery machine. The candidate must also know how to use an over-locker and plain sewing machine. Please contact 021 4478797 for inquiries
3h
1
SavedSave
Job Purpose: Plan, coordinate and control production, packing/ distribution for production WITHIN DAIRY - if you do not come from dairy do not apply
Main responsibilities:
Operations
Quality and Food Safety
distribution
Equipment Maintenance
Staff and Safety
Secondary responsibilities:
Staff communication
Ad hoc related tasks
Education and Experience:
4-5 years minimum production management experience - non negotiable within dairy
Relevant qualification
Ice cream manufacturing - advantage
Strong leadership
Business acumen
Fluent in Afrikaans due to staff culture
Competencies:
Judgement
Influencing
resilience
leadership
Maths
indepth knowledge of processing equipment and process
Equipment Operations:
blender
separator
Pasteurizer
homogenizer
feed pump
filler
Skills to operate the CIP system
Label machine operation
Good knowledge of following systems:
System Management, Quality and Food safety
social accountability system
stock control
Health and safety
conflict resolution
conduct interviews
If you do not meet the above please do not apply
Full ref and criminal checks will be done
Only SA to apply
If you do not hear back within 4 days, you have not been selected to proceed.Responsibility:Please see above
IF YOU DO NOT HAVE RECENT DAIRY EXPERIENCE DO NOT APPLY - IT IS A REQUIREMENTSalary: R40000Job Reference #: ProductionConsultant Name: Carol Ann Farrelly
1d
SavedSave
Requirements · Matric (NQF 4).· No experience is required but some experience of CIDs will be advantageous.· Knowledge of Public Safety would be an advantage.· Knowledge of the OHS Act will be advantageous.· Be able to communicate, verbally and written, in both English and Afrikaans on a strategic level with the Board of Directors, City officials, and members of the public.· Building and or Facilities Management experience is a definite advantage.· Computer literate and excellent report-writing skills.· Be medically fit and able to walk long distances.· Strong admin and negotiating skills.· Excellent writing skills.Key Responsibilities· Ensures that the CID/BID Implementation Plan is successfully implemented.· Manages and monitors the CID/BID appointed service provider contract and ensures compliance.· Ensures that daily record is kept of visits to stakeholders, tasks, and outcomes.· Builds and maintains relationships with City of Cape Town officials and other relevant stakeholders in the area of responsibility.· Collates information for weekly reports, for the CEO, Operational Manager, and Administration and Information Manager.· Facilitate ideas on how to enhance the urban environment and manage these ideas to implementation.· Work closely with the CID/BID Security and Social Development heads of departments.· Ensure that operating objectives and standards of performance are owned by CID/BID staff and its contracted outsourced service providers.· Ensure that all JRA service providers perform in accordance with agreed Service Level Agreements and Standard Operating Procedures. To apply, please submit your resume, and a cover letter detailing your relevant experience and qualifications to admin4@geocentric.co.za Please include "CID Manager Application" in the subject line. The application deadline is the 30th of April 2024. (No late applications would be considered). Only shortlisted candidates will be contacted.
5h
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Our client is based in Brackenfell, and they are seeking to employ Bending Operator / Lazer Cutting (CNC Operator).
Do you have a matric certificate and at least two years CNC working experience?
STRICT REQUIREMENTS:
• Completed Grade 12 / Matric Certificate (certificate will be requested).
• Milling and lathing experience will be an advantage.
• CNC Operating experience (Min 2 Years)
• Must be hardworking and dedicated.
• Clean criminal record.
To apply, send your updated CV to reception@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
reception@personastaff.co.za
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202420
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SURGO (PTY) Ltd. has partnered with a prominent retail group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on their promises we believe in doing exactly what we say were going to do. Join them in their journey to create meaningful experiences for both their team members and valued customers.
Our client is recruiting for an experienced Creditors Clerk to join their team based in Blackheath, Cape Town. The position reports to the group financial Manager.
Responsibilities:
• Capture supplier invoices (high volume) whilst ensuring that all tax invoices are SARS compliant.
• Send out suppliers remittances.
• Perform monthly creditor reconciliation of all supplier accounts.
• Ensure that the GRN trail balance is clear at month end
• Complete credit applications.
• Manage payments.
• Follow up and report on all claims raised (DC, drop shipment and direct suppliers).
• Manage payment queries.
• Filing
• Management of variance creditor payment terms (COD, 14 days, 30 days).
• Compile accurate payment lists weekly.
• Assist the Finance Team and Financial Manager with various tasks.
Desired Experience and Qualification
• Minimum requirement: Grade 12/ Matric Certificate with Maths.
• A financial tertiary qualification (advantageous).
• Retail Creditors experience would be a significant advantage.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Quick learner and efficient.
• An approach which focuses on getting the work done correctly. Deadline orientated.
• An ability to independently complete assigned tasks within identified time limits.
Skills and Qualification required:
• Bcom Accounting Honours with 3 to 4 years post qualification experience
• Alternatively a CASA with 2 years post article experience
• Grade 12 Matric Certification
• 3 Years Retail Experience (advantageous)
• Proficiency in Microsoft Excel
• Quick learner and efficient
• An approach which focuses on getting the work done correctly
• An ability to independently complete assigned tasks within identified time frames
Salary:R12,000 to R15,000 depending on experience and skill set
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202669 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we...Job Reference #: 202669
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