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1
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SQL DeveloperDurban | R50 000 - R60 000 per monthAbout Our ClientOur client is a forward-thinking technology company providing integrated software and data solutions to the retail and distribution sector. They specialize in delivering scalable, high-performance systems that connect POS, ERP, and eCommerce environments. The team values precision, collaboration, and continuous improvement offering a space where technical skill meets real-world business impact.The Role: SQL DeveloperAs a SQL Developer, you will design, develop, and maintain high-performance SQL code and database structures that support critical retail and enterprise operations. Youll work on complex transactional systems, ensuring speed, reliability, and scalability across large datasets. This role is ideal for someone who enjoys problem-solving, optimization, and translating data challenges into streamlined, efficient solutions.Key ResponsibilitiesDesign, build, and maintain efficient, scalable T-SQL code including stored procedures, triggers, views, and functions.Work with both normalised and denormalised database structures to support diverse system requirements.Solve high-performance challenges in read/write operations, maintaining transaction write speeds under 100 milliseconds.Develop and optimise indexed views for enhanced reporting and query efficiency.Troubleshoot performance bottlenecks and implement best-practice tuning strategies.Collaborate with cross-functional teams, including developers, analysts, and implementation specialists.Support data integrations between POS, eCommerce, and ERP systems such as Sage 200, Sage 300, SYSPRO, and Palladium.About You3+ years of hands-on SQL development experience with advanced T-SQL proficiency.Strong understanding of relational database design, indexing strategies, and optimisation techniques.Proven experience working with large datasets, complex joins, and transactional systems.Skilled in diagnosing and resolving performance-critical queries.Familiarity with ERP data structures and integration processes.Bonus: Experience with retail POS environments and eCommerce data integration.Analytical, detail-oriented, and driven to build high-quality, reliable systems.
https://www.executiveplacements.com/Jobs/S/SQL-Developer-1244601-Job-Search-12-4-2025-8-20-11-AM.asp?sid=gumtree
8h
Executive Placements
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Responsibilities:Maintain and enhance Flutter-based applications for Android, iOS, and web platforms.Develop new features and innovative software solutions.Collaborate in a dynamic, agile environment while adhering to project plans and scopes.Work with Python 3 and QT5 graphical interfaces.Integrate applications with TCP Sockets and RESTful APIs.Requirements:Degree, Diploma, or relevant IT certification.Strong experience with Flutter and Dart, including Bloc State Management.UX/UI experience and the ability to create engaging user experiences.Comfortable working on Linux systems (OpenSUSE or Ubuntu).Knowledge of MySQL or other relational databases.Experience in Android development (Java/Kotlin) and iOS development (Swift/Objective-C).Exposure to Windows, Linux, and Web Flutter development is a plus.Self-starter with the ability to make critical decisions independently.
https://www.jobplacements.com/Jobs/M/Mobile-App-Developer-1244490-Job-Search-12-04-2025-04-07-20-AM.asp?sid=gumtree
9h
Job Placements
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Key Responsibilities:Create and maintain dashboards, reports, and visualizations to guide business decisions.Analyze data to identify trends, patterns, and opportunities for improvement.Support BI initiatives and contribute to data-driven projects.Ensure data quality, accuracy, and consistency across platforms.Collaborate with stakeholders to translate insights into actionable business strategies.Requirements:Bachelors degree in Computer Science, Information Systems, or a related field.46 years experience in BI, data analysis, or a related role.Proficiency in Power BI, Tableau, or similar BI tools.Strong SQL skills and experience with ETL processes and data warehousing.Excellent analytical, problem-solving, and communication skills.
https://www.executiveplacements.com/Jobs/B/Business-Intelligence-Analyst-1242823-Job-Search-11-27-2025-04-08-11-AM.asp?sid=gumtree
7d
Executive Placements
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A South African firm specializing in advanced betting platform solutions is on the hunt for a Senior Systems Engineer with a passion for high-availability infrastructure, cutting-edge technologies, and large-scale deployments to join their teamIn this role, youll take the lead in managing, optimising, and troubleshooting complex hybrid environments, ensuring our mission-critical systems run seamlessly. Beyond technical mastery, youll mentor junior engineers, drive strategic infrastructure improvements, and implement proactive solutions to enhance system reliability, security, and business continuityIf you want to join this team engineering the backbone of Africas leading betting platforms -APPLY NOW!!!!This is what you need to land an interview:Internationally recognised certifications in Microsoft technologies (MCSA, MCSE, or similar).Linux+ or equivalent certifications6+ years in a senior technical role with a proven track record of managing enterprise-level systemsExtensive experience managing enterprise VoIP solutions such as Asterisk and Avaya.Strong expertise in IP networking and protocol managementProficiency in scripting languages such as Python, PowerShellExtensive experience with Microsoft technologies, including Office 365, Exchange, and SharePoint (advanced knowledge preferred)Hands-on experience with cloud environments (Microsoft Azure, AWS, etc)Advanced knowledge of security frameworks, disaster recovery, and business continuity planningProven leadership and time management skills, with experience training and mentoring junior engineersExpertise in managing and optimizing IT infrastructure in high-availability, mission-critical environmentsQualification:Bachelors Degree or Diploma in Information Technology or related fieldReference Number for this position is MAT60646 which is a permanent position based in Durban offering a cost to company salary of up to R1m per annum
https://www.executiveplacements.com/Jobs/S/SENIOR-SYSTEMS-ENGINEER-DURBAN-HYBRID--R1M-PER-AN-1197758-Job-Search-6-26-2025-6-05-35-AM.asp?sid=gumtree
5mo
Executive Placements
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Business Applications Specialist (Manufacturing Industry)Location: Mtubatuba KwaZulu NatalRequirements:Diploma/Bachelors in Computer Science or related field4 years or more in software development (especially SharePoint)Experience with SQL, VB scripting, and Windows ServerKnowledge of SYSPRO, SAGE 300, Maximo, or Kronos (advantageous)Project management and SharePoint admin experiencePower Automate & system integration skills are a plusKey Responsibilities:Maintain and optimize business applicationsLead automation and digitalization projectsDevelop and manage SharePoint and Power Automate appsWrite SQL/VB scripts and generate reportsAdminister Translution and other enterprise systemsProvide user training and system support
https://www.jobplacements.com/Jobs/B/Business-Applications-Specialist-IT-Manufacturing-1238929-Job-Search-11-25-2025-4-26-15-AM.asp?sid=gumtree
10d
Job Placements
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Innovations ManagerDrive AI and Automation in a Scalable Contact Centre EnvironmentDurban (Office-Based) | R60 000 - R70 000 per monthAbout Our ClientOur client is a forward-thinking organisation operating at scale in the contact centre space. With a strong focus on AI, automation, and customer experience, they are positioning themselves at the forefront of digital transformation. The company blends in-house platforms with leading third-party tools, offering a dynamic, innovation-led environment that values impact, experimentation, and measurable business outcomes.The Role: Innovations ManagerAs the Innovations Manager, youll lead the design and delivery of cutting-edge, technology-driven initiatives that improve operational efficiency and customer experience. Youll collaborate across IT, Operations, and Business units to build a roadmap of high-impact innovation projects focusing on AI, automation, and integration. This role is perfect for someone who thrives at the intersection of technology strategy, execution, and cross-functional collaboration.Key ResponsibilitiesMinimum 5 years experience in technology, innovation, or digital transformationDevelop and lead an innovation strategy aligned to business and technology objectivesBuild and manage a pipeline of initiatives focused on AI, automation, and CX improvementCoordinate across departments to align goals and define measurable outcomesProvide technical oversight, ensuring solutions fit within the existing stack (e.g. MS SQL, integrations, internal platforms)Evaluate vendors and technologies for scalability, compliance, and ROIManage the end-to-end delivery processfrom ideation and POC to implementation and value trackingDefine and report on success metrics (efficiency, customer impact, business value)Research emerging tech and foster partnerships with AI vendors and research institutionsChampion governance, security (ISO 27001, PCI-DSS), and responsible tech practicesMentor cross-functional teams and promote knowledge sharing and repeatable frameworksAbout You5+ years in a technology or innovation role, ideally in contact centres, BPO, or enterprise IT3+ years of experience leading cross-functional, tech-driven initiativesStrong technical understanding of system integrations (APIs, DB-level, flat files)Proficient in Microsoft SQL Server for queries, troubleshooting, and validationExperience with ETL/data pipelines, cloud services, automation, and AI toolsSkilled in translating business needs into secure, scalable tech solutionsConfident communicator with both technical and non-technical audienc
https://www.executiveplacements.com/Jobs/I/Innovations-Manager-1238778-Job-Search-11-24-2025-10-19-13-AM.asp?sid=gumtree
11d
Executive Placements
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Key ResponsibilitiesEngage with customers to understand and translate their business needs into effective Power Platform solutions.Design, build, and deploy Model-driven apps, Canvas apps, Power Automate workflows, and Power Virtual Agents chatbots.Integrate SharePoint Online and Microsoft Dataverse with Power Platform applications using Standard and Premium connectors.Lead project teams by coordinating tasks, supporting collaboration, and driving timely delivery.Mentor and develop junior team members to build their Power Platform capabilities.Stay updated on Microsoft technologies such as Viva and Copilot to continuously enhance solution offerings.Required Skills & Experience5+ years of experience as a Power Platform Developer.Strong hands-on skills in SharePoint Online and Microsoft Dataverse.Proven expertise across the Power Platform suite: Model-driven and Canvas apps, Power Automate, Power Virtual Agents, and both Standard and Premium connectors.Experience engaging with clients to gather, clarify, and manage requirements.Ability to lead projects and work effectively in a team environment.Demonstrated experience mentoring junior colleagues.Familiarity with Microsoft Viva and Copilot is a distinct advantage.
https://www.executiveplacements.com/Jobs/P/Power-Platform-Developer-1196581-Job-Search-06-23-2025-04-06-45-AM.asp?sid=gumtree
5mo
Executive Placements
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Join their dynamic team as a Frontend Developer and be part of a collaborative environment where your creativity and expertise will be valued. Youll have the chance to work on cutting-edge projects, utilizing the latest frontend technologies to bring our visions to life.Skills & Experience: Minimum 23 years of solid full-stack dev experienceStrong understanding of core tech: C#, HTML, CSS, JavaScript, SQLSomeone who can build web apps that are stable, scalable, and user-friendlyA developer who can work independently and still align with business goalsQualification:Bachelors degree in Computer Science, Information Technology or a related field. Contact CARLIN FISHER on
https://www.executiveplacements.com/Jobs/I/Intermediate-Full-Stack-Developer-The-Build-It-All-1205172-Job-Search-07-22-2025-04-12-45-AM.asp?sid=gumtree
4mo
Executive Placements
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Key ResponsibilitiesMaintain and enhance existing backend applicationsDevelop and implement new system features based on business needsWork with stakeholders to gather and translate requirementsResearch and propose scalable technical solutionsEnsure clean, reliable, and production-ready codeCollaborate within an Agile/Scrum-based teamWork with the following technologies:Java 11+, Jakarta EE, JPA, REST, JSON, Maven, TDD, Git, MS SQL, PostgreSQL, Docker, GlassFish/Payara, IntelliJ IDEAMinimum RequirementsDegree in Computer Science / Software Engineering OR equivalent experience3+ years experience developing backend systems in Java / Jakarta EEStrong understanding of object-oriented programmingKnowledge of REST APIs, JSON and SQL databasesComfortable working in Linux development environmentsExperience using version control (Git preferred)Familiarity with Agile/Scrum methodologiesGood communication and teamwork abilityProactive, solutions-oriented mindsetAdvantageousAndroid developmentAngular (Typescript) / BootstrapRabbitMQGradlePrior experience in logistics or similar industries
https://www.executiveplacements.com/Jobs/J/Java-Developer-1240907-Job-Search-11-20-2025-04-07-22-AM.asp?sid=gumtree
14d
Executive Placements
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Must have experience working with servers and supporting end users. Now working as a specialist supporting a broad span of technologies including Azure, AWS, O365, Azure AD, Intune, PaaS & SaaS technologies.-IT Degree advantageous- Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint.- Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing.- Experience of administration and troubleshooting within Office 365, Azure, Active Directory, Intune, Entra- Experience working with a large application estate running IIS & SQL.- Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong & demonstrable experience migrating workloads to cloud platforms.- Solid Experience of PowerShell, scripting and automation.- Solid Experience with MS Windows Server- configuration and support- Excellent Virtualisation skills - VMware vSphere, Proxmox and Hyper-V.Pls send cv to
https://www.executiveplacements.com/Jobs/A/3rd-line-Support-Engineer-KZN-5-yrs-Exp-1196177-Job-Search-06-20-2025-04-13-56-AM.asp?sid=gumtree
5mo
Executive Placements
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Strong knowledge of manual testing techniques and test case design.Experience working in Agile software development teams (e.g. Scrum or Kanban).Familiarity with tools such as Azure DevOps, Jira or similar.Experience testing SaaS applications or enterprise software products.Exposure to test automation tools (e.g. Selenium, Cypress, Playwright).Understanding of APIs, RESTful services, and testing web integrations.Working knowledge of SQL for data validation and investigationPls send cv to
https://www.executiveplacements.com/Jobs/Q/QA-Analyst-KZN-3-yrs-Exp-1196180-Job-Search-06-20-2025-04-13-56-AM.asp?sid=gumtree
5mo
Executive Placements
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Bachelors degree in Computer Science or related discipline.At least 5 years of experience in software development using C# .NET, Vue.js, and SQLStrong experience with C# and .NET Framework, with a strong understanding of software design patterns and principles.Proven expertise in modern web technologies such as Vue.js, React, or Angular.Hands-on experience building and architecting Microsoft Azure cloud solutions, with a deep understanding of microservices architecture.Familiarity with Agile methodologies, particularly Scrum.Pls send cv to
https://www.executiveplacements.com/Jobs/S/Senior-Software-Engineer-KZN-5-yrs-Exp-1196181-Job-Search-06-20-2025-04-13-56-AM.asp?sid=gumtree
5mo
Executive Placements
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Location: KwaZulu-NatalMain PurposeResponsible for coordinating regional private and public sector operations. The role requires independent work while collaborating with other departments when necessary. Ensures alignment with operational, functional, and strategic objectives.Key Performance AreasSupport customers based on contracted products and services as per Contracts and SLAs.Engage regularly with senior and operational customer staff.Ensure financial viability of customer accounts.Build and maintain long-term customer relationships.Drive customer retention and account expansion.Plan and achieve SLA response times.Manage subcontractors and regional partners.Ensure customer support tickets are resolved timeously.Conduct customer training to required satisfaction levels.Track and deliver on KPIs.Develop and implement Standard Operating Procedures (SOPs).Key ResponsibilitiesAlign contract Statements of Work (SOWs) and project deliverables for designated contracts.Develop, execute, and monitor Service Level Agreements for private and public sector clients.Manage customer contracts and ensure all deliverables comply with applicable SLAs.Coordinate technical projects and continuous improvement initiatives.Establish, implement, and manage local infrastructure, resources, or subcontractors.Coordinate telephonic and on-site support activities.Conduct effective planning and coordination of operational tasks.Maintain continuous communication with clients regarding project deliverable schedules (daily/weekly/monthly).Monitor profit and loss related to contract execution to maximize profit and ensure revenue recovery.Build relationships with potential customers and identify sales opportunities within existing accounts.Support financial management through accurate monthly invoicing, improved DSO performance, and optimized operational expenses.Monitor and manage all operational reporting requirements.Coordinate vendor management activities.Liaise with central support functions (Vending, IT, Project Management, Finance, Contracts, Customer Service Desk, etc.).Ensure compliance with required health and safety standards for contractors and field staff.AdministrationMaintain client and contractor engagement minutes and track action items.Ensure compliance and governance related to bid requirements.RequirementsRelevant tertiary diploma or degree in Engineering, Finance, or IT.Project Management qualification (preferred).Knowledge of financial and contract management with strong attention to detail.https://www.executiveplacements.com/Jobs/S/Senior-Operations-Coordinator--Smart-Metering-U-1240737-Job-Search-11-19-2025-00-00-00-AM.asp?sid=gumtree
15d
Executive Placements
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Location: KwaZulu NatalPurpose of the PositionLead growth initiatives and drive high-value business development efforts within the public utilities metering sector. This includes identifying market opportunities, forging strategic partnerships, overseeing assigned accounts, and taking ownership of achieving revenue growth and expanding market share.Key ResponsibilitiesDevelop and execute comprehensive business development strategies targeting public sector utility customers.Identify emerging market trends and opportunities for expansion in water and electricity metering solutions.Conduct market intelligence activities, including competitor analysis and pricing strategies.Cultivate and manage relationships with stakeholders in municipalities and state-owned entities.Represent the organisation in contract negotiations and strategic partnerships.Oversee the preparation and delivery of complex tender responses, proposals, and technical presentations.Collaborate with internal departments (technical, operations, and finance) to ensure seamless solution delivery.Develop annual business plans and revenue forecasts.Provide regular performance reports to management.Monitor return on investment (ROI) on business development initiatives and adjust strategies as required.Provide feedback to product development and solutions teams based on client needs and identified market gaps.Support the launch of new products and services through strategic positioning and customer engagement.Qualifications and Experience RequiredBachelors degree in Sales, Business Administration, Electrical Engineering, or a related field.Minimum 35 years experience in technical sales or business development within the public utilities sector.Proven track record of leading successful business development initiatives and achieving revenue growth.Strong understanding of public sector procurement and tendering processes.Skills and AttributesStrategic thinker with strong analytical and problem-solving abilities.Exceptional communication, negotiation, and leadership skills.Ability to influence and build trust with stakeholders.Proficiency in CRM systems, Microsoft Office Suite, and data analysis tools.Willingness to travel nationally and represent the organisation at industry events.
https://www.executiveplacements.com/Jobs/B/Business-Development-Manager--Public-Sector-Uti-1240732-Job-Search-11-19-2025-10-21-27-AM.asp?sid=gumtree
15d
Executive Placements
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Prerequisites:Minimum of 3 years' experience using the Flutter frameworkProficient in Dart programming languageAdvanced knowledge of PHP and HTMLExperience with JavaScriptStrong skills in MySQLUI Design skills to create interactive app mockupsExperience with the Laravel FrameworkAbility to design WordPress websites (including ecommerce)The following will be advantageous:Experience working with GitHub or GitLabJob Type: Full-time (Monday to Friday, 8 AM – 4 PM, no weekends)Basic salary: R7000 + cash incentives________________________________________To Apply: Forward your CV to communications@dotcomafrica.comQuote Ref: ITT/0323/PHP
15d
Morningside1
Join a data-driven solutions company with industry-specific expertise for a rewarding career in an inclusive, supportive culture. The client is searching for a dynamic and experienced Data and Analytics Team Lead to drive the delivery of high-impact data solutions within an Agile environment. This role blends hands-on technical expertise in Business Intelligence (BI) with strategic leadership, team mentorship, and a strong focus on aligning analytics with business value.Responsibilities: Lead and mentor a multidisciplinary data and analytics team, fostering a culture of continuous learning and delivery excellence.Oversee end-to-end BI and analytics projects, ensuring alignment with business needs and strategic priorities.Champion and facilitate Agile delivery practices, driving collaboration, iterative development, and stakeholder engagement.Lead end-to-end delivery of BI solutions using Power BI and modern ETL/data modeling techniques.Act as a key liaison between technical teams and business stakeholders, ensuring clear communication and shared understanding of goals.Contribute to the design and development of data models, dashboards, and predictive analytics solutions.Support the development and implementation of data governance, quality, and management best practices.Guide the career development and performance of team members through regular feedback and mentoring.Qualifications and ExperienceBachelors or Honours degree in Statistics, Computer Science, Information Systems, or a related field.Minimum of 5 years experience in data analytics or BI, with at least 2 years in a leadership or team lead role.Proven experience working in or leading Agile data teams.Strong experience with Power BI, data ETL pipelines, and data modeling.Well-versed in Agile frameworks, especially Scrum and Lean Development.Excellent analytical, mathematical, and problem-solving skills.Proven leadership, coaching, and communication ability.Experience managing delivery timelines and team performance.The Reference Number for this position is NG60542 which is a Permanent, Hybrid role in Durban offering a salary of R700k up to R900k per annum salary negotiable based on experience. E-mail Nokuthula on
https://www.executiveplacements.com/Jobs/D/Data-and-Analytics-Team-Lead-Business-Intelligence-1195861-Job-Search-6-19-2025-9-26-36-AM.asp?sid=gumtree
6mo
Executive Placements
1
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Design, develop and maintain robust software applicationsWork across the full stack using .NET technologies and SQL ServerCollaborate with team members on architecture, design, and code reviewsUse Microsoft Xamarin and Blazor for mobile and web applicationsEnsure code quality, performance, and maintainability across platformsKeep up with the latest trends and tools in the Microsoft development spaceSkills & Experience: Minimum 5+ years experience as a Full Stack DeveloperStrong background in:SQL Server, T-SQLC#Microsoft .Net & .Net CoreMicrosoft Visual StudioXamarin & BlazorExcellent problem-solving skills and attention to detailComfortable in a collaborative, office-based environmentQualification:Relevant IT qualification or certification preferredStrong portfolio of development work will be beneficial Contact Kauthar Marcus on
https://www.executiveplacements.com/Jobs/F/Full-Stack-Developer-1204368-Job-Search-07-18-2025-04-12-59-AM.asp?sid=gumtree
5mo
Executive Placements
1
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This role is responsible for delivering first-line Technical support to users in the region, ensuring swift and effective resolution of IT-related issues across Hardware, Software, and Network Domains. This role acts as the primary point of contact for incident and request management. This role is critical to maintaining business continuity, resolving hardware, software, and network-related issues across the region.Qualifications:Bachelors Degree strongly preferred.Minimum of a National Certificate / Diploma in Information Technology / Degree or equivalent requiredExperience:At least 3 years experience as an IT related position, or similar.Must have a strong hardware and software support background.Experience with print and file servers.Experience as Inventory and Asset management.Experience in meeting/collaboration room equipment and software.Experience with ticketing systems (e.g., ServiceNow, Jira, etc.) is a plus.Strong verbal and written communication skills with a focus on customer service.Be proactive and eager to continuously learn. Responsibilities:Regional Tier 1 IT Service Desk Support.Manage Buckmans Assets (Desktop, laptop and any other supported devices).Cyber Security Support - Support Global IT Cybersecurity program.Efficient IT Workplace / Infrastructure Support - Ensure a functional, organized, and well-equipped IT environment that supports user productivity and seamless operations across the workplace.Support compliance to minimise our risk as per the POPIA legislative requirements.Initiate and implement continuous improvement.Housekeeping in the IT storage area and in the work room.Effectively resolving associate issues assigned for resolution.Troubleshooting IT problems and initiating preventative measures. Knowledge, skills and abilities required:OS configuration (Windows platform).Microsoft client-side software (Windows 10/11, Microsoft 365 apps, Microsoft Teams).Hardware installation and upgrades.Software installations and upgrades.iPhone and/or Android experience.Cyber end-point protection.Work experience assisting users with IT issues. Please note:The job calls for a highly energetic, self - driven, independent, self-motivated person with excellent problem solving and communication skills, ability to meet tight deadlines and work under pressure, work in a professional manner at all times taking ownership of ensuring they stay on top of things to limit (repetitive) failures. You must possess high levels of integrity together wi
https://www.executiveplacements.com/Jobs/I/IT-Service-Desk-Engineer-1204187-Job-Search-07-17-2025-10-28-59-AM.asp?sid=gumtree
5mo
Executive Placements
1
A powerhouse in the betting and gaming industry building high-performance systems that scale across Africa and beyond is searching for a DevOps Technical Lead to join their team and champion the automation, scalability, and resilience of their infrastructureYou will be required to lead the end-to-end devOps product lifecycle: strategy, roadmap, backlog, and support, ensuring technical excellence, reliability, and usability with a clear and strong orientation to delight their usersIf youre passionate about cloud-native technologies, DevOps best practices, and leading high-impact teams our client wants to hear from you. APPLY TODAY and be part of this dynamic force in the betting tech industryRequirements:Previous software development skills advantageous.Demonstrated leadership skills.Detailed knowledge of the SLDC and management of software projects.Good written and verbal communication skills.Qualification:Bachelors degree in Computer Science; Software Engineer; or similar field advantageous.Reference Number for this position is MAT60649 which is a permanent position based in Durban offering a cost to company salary of up to R1.2m per annum
https://www.executiveplacements.com/Jobs/D/DEVOPS-TECHNICAL-LEAD-DURBAN-HYBRID--R12M-PER-ANN-1204114-Job-Search-7-17-2025-9-50-42-AM.asp?sid=gumtree
5mo
Executive Placements
1
Key Responsibilities:Partner with product owners and business users to understand requirements and translate them into clear user stories, acceptance criteria, and solution designs.Act as the Service Cloud functional SME, guiding teams on leveraging key Salesforce capabilities.Facilitate workshops and create detailed documentation from business requirement specs to process flows and work breakdown structures.Work within Agile/Scrum teams to manage backlogs, support sprint planning, and ensure timely delivery.Contribute to testing and quality assurance efforts, including user acceptance testing.Support change management initiatives related to digital transformation.Continuously identify opportunities to enhance business value and improve systems and processes.Requirements:47 years experience as a Business Analyst, with at least 3 years of Salesforce Service Cloud project experience.Strong understanding of case management, Omni-Channel routing, Service Console, automation (flows/AI), and multi-channel engagement tools.Proficiency in Agile methodologies, including writing detailed user stories and managing sprints.Working knowledge of Confluence, Jira, Miro, or similar tools.Excellent communication and stakeholder management skills, with the ability to explain complex ideas to both technical and non-technical audiences.Qualifications/ Nice-to-have:Bachelors degree or diploma in Information Systems, Business Analysis, or related field.Salesforce certifications such as Service Cloud Consultant, Business Analyst, or Platform Administrator.Financial services industry experience.Experience with Financial Services Cloud (FSC) or exposure to other Salesforce Clouds (Sales, Experience, Data 360).
https://www.executiveplacements.com/Jobs/S/Salesforce-Service-Cloud-Business-Analyst-1237769-Job-Search-11-10-2025-04-06-58-AM.asp?sid=gumtree
16d
Executive Placements
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