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Results for customer experience manager in "customer experience manager" in Sales Jobs in Western Cape in Western Cape
1
Our Client, a national leader and Icon in premium, is seeking to employ an experienced SM to join their team
Purpose:
The Store Manager is responsible for the overall performance, profitability, and operational excellence of the store. This includes driving sales, delivering exceptional customer experiences aligned with the brand, leading and developing the store team, and ensuring full compliance with company policies, procedures, and retail standards.
As a Store Manager, you are a brand custodian and business leader within the retail operation. You are accountable for sales performance, customer service excellence, people management, stock control, and store presentation, ensuring the store consistently reflects the premium standards of the brand.
Main requirements:
Grade 12
Tertiary will be an advantage
Relevant managerial experience running a store
As per our client’s requirements, clear and positive background checks will apply
Email cv to marlene@servicesolutions.co.za
Consultant Name: Marlene Smith
2d
Service Solutions
1
1
Minimum requirements for the role:A tertiary qualification in either chemistry or chemical engineering or environmental science, or a related field is preferred but not essential.Previous experience having sold and serviced water treatment chemicals into the HVAC and refrigeration and related markets calling on building owners, consultants, air conditioning companies etc is essential for this role.Excellent communication, negotiation, and interpersonal skills.Strategic thinker with analytical and problem-solving capabilities.The successful candidate will be responsible for:Managing and growing customers within the HVAC and refrigeration markets, ensuring that company achieves the revenue, profitability, and market share objectives aligned with the companyâ??s portfolio.Managing and overseeing all annual reviews of all strategic and major accounts in your region, in order to ascertain account status and set new mutually agreed goals.Training and driving your service team and accompanying them on sales and service calls at customer sites.Supplying monthly area reports on customer visits and presenting these to management. Servicing and monitoring existing applications and projects within the HIVAC (air conditioning) and refrigeration markets, calling on building owners, consultants, air conditioning companies etc.Preparing and submitting technical and commercial proposals and tenders.Driving growth by continuously focusing on creating and delivering customer value, leveraging the companyâ??s competitive advantage and product portfolio.Salary package, including benefits, is highly negotiable depending on experience gained. Â
https://www.jobplacements.com/Jobs/S/Sales-and-Service-Accoun-Manager-HVAC-Water-Treatm-1263708-Job-Search-02-18-2026-04-29-08-AM.asp?sid=gumtree
12h
Job Placements
1
TECHNICAL ADMINISTRATOR with Customer Servicesexperience* Minimum 1-2 Years experience in Customer Services* Word & Excel - Microsoft Office Suite* Knowledge of SYSPRO or an Accounting System - An Advantage* Fluent in ENGLISHDuties and Responsibilities:Assist the manager with Technical Administrative tasksCoordinate and manage DocumentationProvide Support in Sales & Marketing functionsMaintain accurate Records and Data EntryCommunicate effectively with Internal teams
https://www.jobplacements.com/Jobs/T/TECHNICAL-ADMINISTRATOR-1261415-Job-Search-02-11-2026-04-16-22-AM.asp?sid=gumtree
7d
Job Placements
1
Purpose of the Role:To deliver exceptional customer service across all communication channels, support stores and online customers, resolve queries efficiently, and contribute to a positive brand experience that drives customer loyalty and sales growth. Key Responsibilities Include but Are Not Limited ToManaging customer queries via phone, email, social media, and in-store supportResolving complaints professionally and escalating when necessaryProcessing orders, returns, and exchanges accuratelyLiaising with stores, warehouse, and logistics teams to ensure smooth service deliveryProviding product information and assisting customers with recommendationsMonitoring and responding to social media and online reviewsTracking customer interactions and maintaining accurate recordsSupporting promotions, launches, and customer campaignsAssisting with ecommerce queries and online order supportIdentifying opportunities to improve the overall customer experienceGeneral administrative duties and ad hoc supportCriteriaMinimum 2 years experience in a customer service roleProficient in MS Office and digital communication platformsExperience in retail or ecommerce environment advantageousStrong communication and interpersonal skillsAbility to remain calm and solution-focused under pressureHigh attention to detail and strong organisational skillsReliable, proactive, and customer-centric mindsetInterest in cooking and baking advantageousDrivers licence and own transport advantageousProficient in English and Afrikaans (read, speak and write)
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-1263972-Job-Search-02-19-2026-04-00-34-AM.asp?sid=gumtree
2h
Job Placements
1
1
Sales Manager ( Industrial Chemicals )Lead, motivate, and manage a sales team to achieve company goals through strategy and coaching. Killarney Gardens, Cape Town | Industrial Chemicals | R40, 000 - R50, 000About Our ClientThe company operates within the industrial chemicals sector and provides both sales and technician operations. They focus on customer delivery and aligning sales efforts with overall business strategy.The Role: Sales Manager ( Industrial Chemicals )The Sales Manager exists to lead and manage a sales team while developing effective strategies and setting targets. This role contributes to the business by driving growth and customer satisfaction through the oversight of daily sales and technician operations. The main focus areas include coaching representatives, analyzing performance data, and ensuring sales efforts align with business objectives.Key ResponsibilitiesManage a minimum of 5 years of experience in a similar Sales Management position.Recruit, hire, train, mentor, and motivate a team of sales representatives and technicians.Develop and execute sales plans and strategies to meet business and regional goals.Monitor individual sales rep activity and provide performance coaching and feedback.Use data to forecast sales, manage budgets, and analyze performance for strategic improvements.Oversee lead quality, conversion rates, and sales cycle length while improving sales force automation.Manage and nurture customer relationships and oversee the sales process for key accounts.Interpret market trends to adapt strategies and ensure a competitive edge.About YouMinimum of 5 years of experience in a similar Sales Management position.Grade 12 / Matric qualification.Valid drivers license and own reliable vehicle.Intermediate proficiency in Microsoft Office and strong numerical skills.Skilled in analyzing performance data and reporting to Senior Management.Excellent selling, presentation, and communication skills.Strong negotiation and problem-solving skills with the ability to meet strict deadlines.Positive, self-motivated, patient, tactful, and diplomatic.Ability to stay calm in stressful situations and respect confidentiality.Ability to work accurately and systematically with attention to detail.Tertiary qualification in Commerce is advantageous.
https://www.jobplacements.com/Jobs/S/Sales-Manager-Industrial-Chemicals-1263912-Job-Search-2-19-2026-2-17-01-AM.asp?sid=gumtree
2h
Job Placements
1
Responsibilities:Following up on leads and customer enquiries.Providing technical advice to customers for product selection.Prepare and manage quotations with support from the internal sales team.Maintain and strengthen relationships with clients through regular communication and site visits.New business by acquiring new customers and increasing sales.Support the marketing including online channels, symposiums, exhibitions and trade shows.Engage with the internal team to enhance product knowledge and connect customers with subject matter experts when needed.Requirements: Matric certificate.5+ years experience in a similar role.Must have good communication skills in English and Afrikaans.Relevant tertiary education.Ability to negotiate and excellent relationship building skills.Drivers license.Willing to travel extensively.Ability to work independently and within a team.Problem solving and organizational skills.
https://www.jobplacements.com/Jobs/S/Sales-Consultant-1261878-Job-Search-02-13-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
REQUIREMENTS Matric, or relevant qualifications1 2 years experience in Internal Sales Essential to have worked in Stainless Steel or with Aluminium productsExperience in Syspro or PastelComputer proficiency in MS Office Word, Excel, OutlookExcellent written and verbal communication skills in English and AfrikaansAbility to negotiateAbility to work under pressure and meet deadlines, while maintaining exemplary customer serviceAbility to work independently to carry out assignments to completion within instructed parameters given, prescribed routines, and standard accepted practices DUTIES Preparing quotations and following up on quotationsUpdating the price MatrixMonitoring stockManaging customer complaintsPerforming general admin duties as requiredReceiving and managing incoming sales calls and queriesConducting cold calling to establish new businessLiaising with customers and external sales reps regarding deliveries and lead timesBeing involved in order planning and following up on delivery datesBeing available to carry out stock takes Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/S/Steel-Industry-Internal-Sales-Executive-1194734-Job-Search-06-13-2025-10-34-01-AM.asp?sid=gumtree
8mo
Job Placements
1
A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : 6 Month ContractSECTOR : SalesBASIC SALARY : R18 000.00START DATE : A.S.A.P / ImmediateREQUIREMENTS:Matric with mathematics1 2 years Sales experiencePrevious Sales administration experience (Not negotiable)Professional telephone etiquetteEnglish and Afrikaans proficientStrong organizational skillsComputer literate with Sage X3 would be advantageousGood communication skillsWork accurately under pressure and meet deadlinesExcellent interpersonal skills and customer liaison skillsAbility to work independently and within a teamDependable, engaging and supportive DUTIES:Have direct contact with customers via telephone and e-mailCheck and manage adequate stock levelsTake orders from customers by e-mailSend quotations to customers and follow upProcess orders within daily cut-off times, including invoicing KZN consignment stockManage consignment stockMonitor and manage customer forecastsMaintain and foster customer relationshipsProcess credit notesAssist/relieve at reception when neededDevelop positive working relationships with support divisions and the operations team to ensure proper operational supportImplement quality and productivity objectives to achieve the companys goalsHOURS:Monday to Friday: 08:00 17:00
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1201321-Job-Search-07-08-2025-10-26-53-AM.asp?sid=gumtree
7mo
Job Placements
1
1
JOB PURPOSE:Developing relationships with new and existing clients or customers. Selling products or services to customers and representing the brand. This can includeasking questions to pinpoint the best offerings, giving demos or presentations, and maintaining customer relationships. Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media.KEY RESPONSIBILITIES- Sales: Prospect and Acquire New Customers- Manage Existing Accounts- Submitting weekly reports- Liaising with customers- Preparing quotationsSTANDARDS AND MEASUREMENTS- Achieve monthly targets.- Customer care- After sales service- Maintaining existing customersPERSON SPECIFICATION- Must be well spoken, eloquent and confident.- Must be willing to work overtime.- Must have a drivers licence.WORK EXPERIENCE- At least 5 yrs. sales experience in the steel industry.- Must have experience in steel fabrication.- Good understanding of the steel industry/products essential.- Product Knowledge and Technical Expertise
https://www.jobplacements.com/Jobs/E/External-Sales-Rep-1200718-Job-Search-07-07-2025-04-11-09-AM.asp?sid=gumtree
7mo
Job Placements
1
1
Key Responsibilities:1. Financial Management & BudgetingPrepare and manage the centres annual income and expense budgets.Track rental income, turnover-based rentals, municipal recoveries, and cost control.Monthly income statement reporting and budget variance commentary.Collaborate with operations for ongoing maintenance and CAPEX planning.2. Leasing, Renewals & VacanciesOversee lease renewals, tenant exit procedures, and vacant unit readiness.Drive leasing through site visits, canvassing, and tenant engagement.Work closely with Asset Managers on letting strategy and tenant mix.Ensure all leases are concluded timeously and deposits received prior to occupation.3. Arrears ManagementWeekly collaboration with credit control team.Engage tenants on arrears and assist with legal follow-ups.Participate in arrears reporting and propose write-offs where necessary.4. Operational Excellence & Customer ExperienceEnsure the overall look and feel of the centre meets high standards.Maintain a customer-centric approach to safety, security, cleaning, and accessibility.5. Marketing & Brand ManagementSupport the development and implementation of the centres annual marketing strategy.Execute promotions, events, and campaigns that drive footfall and tenant sales.Oversee the performance of internal/external marketing teams and agencies.Monitor marketing budget and ensure brand consistency across all channels.Drive CSI initiatives, media relations, and tenant engagement programmes.6. Team Leadership & ReportingLead the Centre Management team including marketing and administration.Ensure all exhibitions and promotions meet quality standards and income targets.Manage internal reporting, monthly packs, and marketing spend presentations.Conduct regular team performance reviews and maintain high operational standards.Minimum Requirements:At least 57 years of experience in property/centre management, preferably retail-focused.Sound understanding of leasing, property finance, facilities management, and arrears.Knowledge of budgeting processes and variance analysis.Strong leadership and communication skills.Proficiency in property management systems (e.g., MDA, MRI, PIMS) is advantageous.A relevant tertiary qualification in Property, Business, or Marketing is preferred.Must be based in or willing to relocate to Paarl.Experience managing a centre with a GLA of ±20,000m² or more is an advantage.Whats in
https://www.jobplacements.com/Jobs/C/Centre-Manager-1202320-Job-Search-07-11-2025-04-05-18-AM.asp?sid=gumtree
7mo
Job Placements
1
SALES REPRESENTATIVE SURGICAL DEVICES AND EQUIPMENTQualifications & Experience: Grade 12 Related qualification (medical related)3-5 years medical device sales experience1 -2 years theatre experienceGood experience of both formulary and non-formulary items (Private & public Hospitals) Computer literate (Complete MS Word suite) Practical experience regarding hospital procurement systems and processes (Private and public Hospitals)Experience targeting surgical operators as potential clientsTheatre (scrub in) experience demonstrating equipment to surgeonsOwn transport and valid drivers license Duties:To meet and exceed the weekly, monthly and annual sales targetBudget and plan and sell full range of surgical instruments and surgical products to hospitals and related healthcare professionals.Promoting current and new productsIdentify new business opportunities to sell new products Demonstrate a consistent work methodology that focuses on achieving targets (high energy, committed self-starter) Goal setting and trackingInternal collaborationPromote products to be used in theatre Demonstrate sound planning that will result in achieving sales and marketing objectives Provide reports on progress on continual basis (weekly, monthly etc.) Prepare and submit forecasts Manage all sales activities on internal system in alignment with organisations medial sales and marketing toolsManage consignment stock take ownership of stock signed out Follow correct procedures to gain entry into theatres Maintain a scrub rateMaintain a call rate of as per the organisations targets.Implementation of sales plan Growing existing business Managing customer relations at all levels in the designated territory (Western Cape Hospitals) Required to deal with all levels of customers in the buying chainMonitor and report on competitive trends and productsMust have experience from any of the related environments eg.Surgical, theatre, hospital, medical device, human anatomy, specialists, formulary and non-formulary itemsR600k TCTC p/a including benefits and commissionShould you not have received a response to your application within two weeks of submitting your CV, please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions.
https://www.jobplacements.com/Jobs/S/SURGICAL-SALES-REPRESENTATIVE-1261944-Job-Search-2-18-2026-4-09-33-AM.asp?sid=gumtree
1d
Job Placements
1
REQUIREMENTSGrade 12 / Matric qualificationDemonstrated experience in an internal sales role, ideally within the building materials sectorStrong verbal and written communication skills, with the ability to build and maintain lasting client relationshipsHighly organised and detail-focused, capable of managing quotations, sales orders, and follow-ups efficientlyProactive, solution-driven, and committed to delivering excellent customer service DUTIESHandle inbound sales enquiries from contractors, fabricators, wholesalers, and walk-in customersPrepare and follow up on quotations for aluminium products, systems, and accessoriesProcess sales orders accurately, ensuring correct specifications, pricing, and lead timesProvide product advice and technical support on aluminium profiles, systems, and finishesLiaise with production, warehouse, and dispatch teams to ensure orders are fulfilled on timeMaintain regular contact with customers to manage order progress and resolve queriesSupport external Sales Representatives with quotes, pricing, and customer informationCapture and update customer details, quotes, and orders on the company CRM or ERP systemHandle after-sales support, including order amendments, returns, and customer queriesEnsure a high level of customer service while meeting sales targets and turnaround times Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/I/Internal-Sale-Consultant-Aluminium-1259717-Job-Search-02-05-2026-10-34-15-AM.asp?sid=gumtree
8d
Job Placements
1
1
Minimum RequirementsMatricValid Drivers License & Own Vehicle3 5 years experience as a Brand Ambassador / External Sales RepresentativeIndustry experience: Retail Commercial / Technical /ElectricalComputer literate and exceptional attention to detail and accuracy is necessarySYSPRO experience is highly advantageousMeet and exceed sales targets as set out by the Company monthly and annuallyEffectively maintain excellent, strong, sustainable relationships with existing current clients, call on clients every day, and cultivate an exceptional customer service experience with each oneReport sales figures and SWOT analysis to Sales Manager daily and weeklyProcure and specify project sales, follow up regularly on projects. Be actively involved from inceptionSet appointments and keep your diary up to date at all timesEnsure that administration is completed and submitted accurately and effectively, (sales reports, catalogue distribution, etc.) by their due dates, or soonerManage the distribution of marketing material (catalogues etc.) appropriatelyAttend meetings where necessary and required, effectively and timeously process a high volume of emails, product orders, take phone calls from customers
https://www.jobplacements.com/Jobs/E/External-Sales-Representative-Brand-Ambassador-1200919-Job-Search-07-07-2025-10-26-13-AM.asp?sid=gumtree
7mo
Job Placements
1
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