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Results for business development manager in Sales Jobs in Gauteng
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Sales ConsultantOur client a Proudly South African company is recruiting for a Sales Consultant in the Midrand, Johannesburg area, to research potential markets with the view of building relationships in well qualified target markets and reaching pre-determined revenue targets in the designated markets to ensure the continued progression of the organization.To generate new sales through prospecting and researching to generate leads, converting those leads into viable opportunities.To achieve monthly, quarterly, and annual sales targets which are measured quarterly.Following the sales funnel process to ensure a high probability of success.Have the ability to write and formulate fit for purpose proposals to designated target market.Understanding buying signs with the purpose of accurately forecasting within a quarterly time frame.New business development Client relationshipMarketing degree/diploma or similar• Driver’s License• 5-10 years sales experience• Proven track record in previous role (3 – 5 years)• Construction industry background (preferred)• Project management background (existing network of engineers)Technical orientated with understanding of engineering jargon.Marketing and sales capabilities and training.Working knowledge on CRM.Relationship management.Excellent verbal written communication skills.Have an aptitude to be become a product expert.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MjgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123859&xid=1266_38281
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Posted 03 Feb 2022 by Mindcor Executive SearchAn exciting opportunity exists for a successful Sales Executive to join a global business that has market leading brands with extroardinary value proposition and significant growth opportunities. Responsibilities: Manage the sales team, providing direction, leadership, and motivationLead and support the sales team to develop sales opportunities, build and maintain customer relationships in the sales regions and segments across all the local and international marketsDrive sales activities along with owning and developing markets and customers to support current and future capital investment projectsDevelop and manage executive relationships by conducting business driven discussions, whilst also leading negotiation, planning, strategy and executionDevelop sales strategies and sales plans to achieve the financial targets (annually and quarterly)Develop and execute appropriate sales value proposition strategies to ensure business meet the needs of the customer segments and markets it servesLead and manage a team of senior Regional Sales ManagersDevelop pipeline and continuously mature and qualify opportunities to increase market shareMonitor the progress of key customer relationships and ensure the company remains the market leaderEnsure use of planning/reporting tools in a quality and timely mannerMonitor and increase customers satisfaction levelsBuild effective working relationships with all customers both locally and internationallySet objectives and review the performance of individuals and take action to ensure targets are metMonitor and review individuals plans, forecasts and sales activities and ensure corrective action is taken as necessaryResponsible for ensuring sales team perform within the framework of the competition laws of South Africa and other countries the business trades with and as depicted in the company policies and proceduresAct as a brand ambassadorRequirements: 10 years minimum managerial experienceExperience at director level and a stable work recordExperience in both building and leading successful sales teamsAbility to drive and develop sales strategies across multiple markets and customer segmentsPossess positive energy to create/work within a winning sales teamWillingness to share knowledge and mentor less experienced team membersShould you not have been contacted within two weeks consider your application unsuccessful.Desired Skills: 10 years managerial experienceExperience at Director levelExperience at building and leading sales teamsReceive a daily digest of all new jobs matching this job. Your information is safe with us and you can cancel any time.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yOTJfMjM4MDM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1139860&xid=292_238038
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Were looking for a candidate to fill this position in an exciting company. Job Purpose/Overview To provide Royal Canin (RC) industrial network with flow of safe, innovative, qualitative, competitive & sustainable raws and packs for South Africa and worldwide RC Business Units where necessaryTo ensure the Directs, Indirect and Supplier Quality Assurance (SQA) South Africa Commercial team is providing to the South Africa factory a continuous flow of requested Raw & Packaging materials, respecting our nutritional and Food safety specifications, at optimum cost and in timely matter to serve our customers and the correct services to the plantTo build, develop and lead an efficient and engaged Indirect, Direct and SQA South Africa Commercial team, able to support current and further RC markets and supply challenges in line with our 2025 vision. Preparing the supply of Raw & Pack for 2022 and beyond is fundamental to sustain Global business objectives. To manage raw materials development and innovation enabling a sustainable growth of our business, anticipating risk & opportunities.To assure a good collaboration and coordination with the Emerging & Seeds (E&S) Commercial teams and directors, as well as with other Royal Canin regional and global teams, managers and directors.Responsible to sustain and develop the high level of capabilities among the teamSQA team: The team collectively protects RCs supply chain from quality, technical and food safety risks associated with raw & packaging materials, their production and transportation.Purchasing team : build capability of supplier management and development, negotiations skills that are in line with our 5 Principles, up holds our governance expectations and strong contract management, and manages projects to improve our value creation.To drive the evaluation and implementation of raw & pack material quality standards (MQM & PQM) and to support the RC growth toward the health nutrition and individualization via suppliers continuous improvement.To lead the development of raw material sourcing within Africa i.e. poultry meal and some cereal from South Africa to the rest RC plans worldwide, as well as ensuring alternative sourcing programme development to enable business continuity managementThe role operates in a pet friendly, open office environment supporting natural pet nutrition and making the world a better place for pets. Key Responsibilities To be the commercial head in South Africa, setting commercial strategy, ensuring quality and process governance and performance targets and ways of working to ensure delivery to factory and market needs.To develop the capability of the Commercial team in South Africa to deliver the RC strategy through identifying individual and team development needs, onboarding new team members as required and ensuring a high performing, collaborative and fully engaged team.To prepare an
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAxMjgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138232&xid=317_201281
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Key Account Manager – ICTOur client, a well-known leader in the ICT space is seeking a vibrant Key Account Manager to join their team. The Key Account Manager will assist in developing and executing the account strategy in order to drive new business targets, diversify revenue streams and manage existing revenue streams. The ideal candidate will be excellent in building and maintaining long-term relationships. Education: Marketing, Business Degree or relevant experience Skills/Experience required:5 - 8 years’ experience within a similar roleStrong sales experienceExperience working with Mobile Network Operator customersExperience on BTS sitesJob Description: Marketing of BTS sitesProgram managementDeveloping and implementing solutions to customer pain points to improve customer satisfactionMonitoring customer strategyDeveloping relationships with key customersIdentification of opportunities and upselling of productsTracking customer interestAccurate account and sales reporting Please apply directly, by clicking on the apply button or visit www.stonebridgehr.co.za for more exciting opportunities.If you have not had any response in two weeks, please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions.For more information contact: Cherise Breytenbach at cherise@stonebridgehr.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4NzUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126759&xid=1266_38753
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Sales ConsultantOur client a Proudly South African company is recruiting for a Sales Consultant in the Midrand, Johannesburg area, to research potential markets with the view of building relationships in well qualified target markets and reaching pre-determined revenue targets in the designated markets to ensure the continued progression of the organization.To generate new sales through prospecting and researching to generate leads, converting those leads into viable opportunities.To achieve monthly, quarterly, and annual sales targets which are measured quarterly.Following the sales funnel process to ensure a high probability of success.Have the ability to write and formulate fit for purpose proposals to designated target market.Understanding buying signs with the purpose of accurately forecasting within a quarterly time frame.New business development Client relationshipMarketing degree/diploma or similar• Driver’s License• 5-10 years sales experience• Proven track record in previous role (3 – 5 years)• Construction industry background (preferred)• Project management background (existing network of engineers)Technical orientated with understanding of engineering jargon.Marketing and sales capabilities and training.Working knowledge on CRM.Relationship management.Excellent verbal written communication skills.Have an aptitude to be become a product expert.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MjgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123859&xid=1266_38281
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Complement Recruitment are recruiting for 2x International Sales Consultants from within the Courier, Logistics and Distribution and Supply Chain sectors in Ekurhuleni Johannesburg, Gauteng. The main purpose of the role is to ensure that new business is brought on board in line with individual sales targets and the companies national (public sector) and international sales strategy towards revenue growth. As per our clients request, EE and previously disadvantaged applicants will take preference. Salary: R30k CTC Per MonthMinimum Requirements:Grade 12; Relevant tertiary qualification would be advantageous.Minimum 3 years’ experience in the domestic and international courier industryPackage excludes commission which is earned upon targets to be discussed with shortlisted applicantsDuties:Acquire new business, in line with budget requirements, by successful prospecting, and effective negotiating skills.To build strong and effective relationships with Key Account Customers in line with our customer centric business model.Carry out all duties in accordance with ISO proceduresManage the pipeline of opportunities from current and prospective customers to ensure that sales goals/strategies can be met. This includes qualification of opportunities within the pipeline, proper prioritization of activities, and management of time and commitments to ensure priority opportunities move through the sales cycle.Close sales prospects, to meet sales goals/strategies and contribute to company profitability. This includes solution design and preparation of proposals, performing or coordinating presentations when necessary, and closing the sale as quickly, efficiently and independently as possible by applying a solution-selling methodology and properly managing the sales cycle.Complete all sales paperwork promptly, thoroughly and accurately, to ensure company profitability and maximize our ability to deliver a high-quality solution and minimize potential problems or issues in service delivery or invoicing. This includes all new account documentation and sales reports.Ensure that reports are continually and accurately up dated with progress on prospects.Frequently engage / communicate with account/customersManage customer perceptions of services providedEnsure all new business accounts are implemented timeously and effectively.SKILLS AND KNOWLEDGE:Own transport – reliable and trustworthyExperience of Courier / Road Freight IndustryExtensive International sales courier experienceGood knowledge of International courier services – inbound and outbound freightComputer literate. (Microsoft Word, Excel & PowerPoint)A clear understanding of Freight Audit ReportsExcellent communication & client relations & service orientation skillsProfessional Presentation SkillsBusiness development skillsProven track record of new business sales & client retentionAttention to detail & follow up skillsAdministrative skillsGood planning & organizing skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3Njk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123050&xid=1266_37695
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Complement Recruitment are recruiting for a Strategic Channel Sales & Marketing Manager for specifications & components within the manufacturing trade sector. The purpose of the position is to grow and develop specifying opportunities and product management to the sales department. Lead the tactical growth and expansion of specialist sales nationally and develop component execution strategy. This is a permanent position based in Johannesburg, reporting directly into the National Sales Manager. Salary: R900-1,1Mil CTC Per Annum.Minimum Requirements:Matric; Sales Qualification – Diploma – IMM/B.Com Marketing Degree – Planning on further study essential.6 years comprehensive sales experience at a senior level is compulsoryIntense experience in the manufacturing, building, construction industries at a leading supplier companyExperience (direct and teams) with civil/parastatal government tenders and supplier vendorsMarket analysis knowledge and experienceStrategy formulationComputer literacy: MS Office, SAGE, G-Suite applicationsRoles, Skills & Attributes RequiredRequirement to meet deadlines and set goalsRequired to travel as and when required in order to develop, manage, and sustain sales revenue.Required to attend company and dealer functions.Act as the host at any company event or when entertaining customers at the office, or at any other required venue.Be a self-starter and enthusiastic person.PersistenceCommunication SkillsNegotiation SkillsAbility to function under pressureAdministration SkillsWritten Communications SkillsConceptualizing SkillsComputer Literate Advanced Negotiation Skills on pricing and terms of saleDecision Making on National issues and territory strategiesOrganization Skills pertaining to daily effectiveness in geographical area.Dealing with Outside vendors.Team Building skills amongst sales team membersAbility to identify product related customer requirements and market needsDuties:Outputs & AccountabilitiesChannel Development and Customer Engagement Activities:Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business objectives, including costs and sales – especially managing personal time and productivity.Plan and manage personal business portfolio/territory/business and product portfolio according to an agreed market development strategy.Manage, maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction.Identification and development of new channel.Increasing market share through identification of new niches, new applications for new products in specialization rangeControlling and growing the developer, main contractor and property owners group of customers and existing client base.Manage client education, liaison and resolving escalated queries.Determine of exact requirement / need of customers and the successf
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3Njg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123047&xid=1266_37689
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Our client in Benoni is looking to fill a position for a Nationals Sales Manager to build and maintain a high performance sales organization to effectively achieve business objectivesROLE DESCRIPTION:Create and implement effective direct sales strategies and lead nationwide direct sales personnel toward achievement of corporate sales objectives.Develop competencies and processes required to create an effective and efficient sales organization.Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary.Provide sales management, budget control, compensation programs and incentive planning.Manage to meet / exceed monthly, quarterly and annual sales forecasts.Prepare monthly, quarterly and annual sales forecasts.Ensure effective hiring, orientation, training, development and retention of sales staff.Provide supervision through field visits, observations and measurement of results to include performance appraisals and salary reviews.Proactively identify changes in the automotive aftermarket, and apply, develop and modify competitive strategies and tactics accordingly.Maintain competitive market intelligence and knowledge to create and adjust sales strategies.Key accounts management and relationship (in conjunction with the Key Accounts Manager) – Corporate and Strategic Accounts.Franchise management and relationship (in conjunction with the Franchise Manager) – Franchise and Channel managementREQUIRED SKILLS & QUALIFICATIONS:Bachelor’s degree / diploma in business or sciences8 years of sales experience, with at least 5 years’ experience in managing a direct sales force (15 people or more).Experience and success in recruiting and retaining a high performance sales team and a demonstrated ability to lead and manage a diverse sales team.Demonstrated ability to achieve sales plans.Proven business analysis and judgment with the ability to proactively manage business and P&L to meet objectives.Demonstrated ability to professionally develop and coach team members.Business related computer skills including Microsoft Office Suite, email, etc.Ability to travel within South Africa and immediate bordering countries – estimated to be 50% or more.Ability to effectively present information and negotiate with all levels of management, including at EXCO / Board level.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3OTE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123802&xid=1266_37914
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Our client is a top end supplier of specialised engineering services to the mining and steel mill industries and has experienced significant growth and development of their business over the past 20+ years. Specifically, they are well positioned to offer engineering design, manufacturing and repair services associated with large scale plant and machined components typically used in the mining and steel mill industries and which has earned them a reputation for excellence among both local and many international clients. They currently have an opportunity for a highly practical Sales Engineer (BTech/BSc/National Diploma) with a drive to succeed and a track record of considerable success associated with securing manufacturing/repair work projects in the Mining and Steel Mill Industries. In this role you will be calling on all steel mills and mining operations throughout Limpopo, Mpumalanga, and KZN and located preferably in Gauteng but you could also potentially work from KZN or Mpumalanga as well. The company boasts the employment of highly skilled and qualified personnel who have an intrinsic feel for machinery, which enables them to respond efficiently to the specific needs and expectations of the customers. They are certified to the ISO 9001:2015 quality management standard and are an associate member of the American Gear Manufacturers Association. The position calls for someone whose background and skills include:A formal Mechanical Engineering Degree/DiplomaA track record that reflects a defined sales and business development competence and passion for good customer serviceAn experience background that includes exposure to the execution of mechanical engineering, manufacturing, installation and maintenance servicesAn ability to read and understand mechanical engineering drawings coupled with a good feel for cost and complexity of projects.8-10 years’ experience in selling and negotiating engineering service contracts, preferably associated with heavy plant maintenance and/or refurbishment.Good attention to detail.Calm, relaxed, focused and persistent demeanour.Ability to perform under pressure and meet target objectives.Ability to work well in a team. For the right person, our client will offer an attractive reward package including a generous performance incentive + competitive retainer that includes, vehicle allowance, mobile phone, laptop, contributions to RA and Medical Insurance, etc.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM2Njk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121729&xid=1266_36694
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customers stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assist in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention an...Job Reference #: 202629
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SENIOR SALES MANAGER – EDENVALE, GAUTENGQUALIFICATIONS AND EXPERIENCE REQUIREDMatric + tertiary sales / commercial qualificationExtensive experience required in:• external and internal sales• management of people• administrative experience, which includes financial controlsKPA’S:• Sales management of the entire Gauteng region.• Responsible for achieving sales volume, revenue, and margin targets as per the set budget and will take full responsibility for the overall sales management function in the Gauteng area. This includes maintaining and growing the customer base in the region and finding sustainable business opportunities within the private and public sector.• Ensure that all sales management, administrative and financial control procedures and policies are fully implemented and to undertake the necessary training and development activities among staff. A full job specification may be provided on request.CVs may be sent to global@globalrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMTMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193170&xid=1266_51130
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Our client is committed to offering top-notch service and a wide array of solutions to the medium to heavy automotive sector. This includes exclusive distributorships in sub-Saharan Africa for global brands of major components and a comprehensive range of automotive parts and friction materials, and they are looking for a Japanese Parts Sales Executive to join their team.
Job Purpose:
To perform a combination of duties related to Japanese part sales. To increase business success by identifying and qualifying prospects, evaluating the position of competitors in the market, act as key point between the company and its customers, while maintaining the set monthly/ annual targets as set out by the company
Responsibilities:
• To identify business opportunities by identifying prospects and evaluating their position in the industry
• To sell Japanese products by establishing contact and developing relationships with prospects
• To maintain relationships with clients by providing support and product information, as well as handling of complaints
• Maintain quality service by establishing and enforcing organisational standards
• Contribute to team effort by accomplishing related results and achieving monthly targets set
• Prepare monthly activity reports by collecting, analysing and summarising information
• Actively seek out new Sales opportunities through cold calling and networking
• Prepare and deliver appropriate information on the products and services offered
• Make accurate cost calculations to provide customers with quotations
• Ad hoc duties allocated by line Manager Skills:
• The ability and desire to sell products and a high degree of self motivation and ambition
• Excellent communication skills and a positive, confident, and determined approach
• The ability to cope with rejection and the capability to flourish in a competitive environment
• The skills to work both in a team and independently
• Ability to learn and understand the industry trends
• Strong presentation skills and the ability to negotiate with customers and/or suppliers
• Self-motivated with a result driven approach
• Good technical aptitude Qualification and Experience:
• Minimum 5 years Japanese parts sales experience
• Proven sales track record
• EPC experience
• Excellent computer skills
• Grade 12 (Matric) or equivalent
• Mentally and physically fit to perform job function effectively
• Code 08 Drivers license and own transport
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202634 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within th...Job Reference #: 202634
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
6d
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