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Results for router ups in "router ups" in South Africa in South Africa
3
R 1,500
SavedSave
HARWA 100W DC UPS 4800MAH MAX Input: 100-240Vac / 12-24VdcOutput: 5V/9V/12V/USB PORT/ POE PORT 24V/28VBattery: 20800mAhOutput Power: 100W (max)Application: NoteBook PC, CCTV Camera, Digital Camera, Router, Tablet and Phone.Comes with splitter cables, extension cables and universal connector tips All cash/ card & instant eft payments welcome instore Cell/WhatsApp: 082 259 2543Shop 1: 0219037668Shop 2: Shop 3: 0219030668Computerworld Kuilsriver90 van Riebeeck rd,Omnicron building,Next to The Riverbar/ Goodhope TyresKuilsriver Operating Times: Mon-Fri: 09:30 - 17:30 Saturday: 10:00 - 14:00 Sundays: ClosedItems Available: 2
5mo
COMPUTERWORLD KUILSRIVER
3
R 160
SavedSave
Mini UPS 3600MAH FOR R160CCTV & WIFI ROUTER BACK UP SUPPLY Capacity: 3600MAHInput: 240V (2 PIN ZA PLUG)Output: 12V 2.5A (DC MALE JACK)Input Cable Lenght: 210cm (2.1 metres)Output Cable Lenght: 32cm All cash/ card & instant eft payments welcome instore Cell/WhatsApp: 082 259 2543Shop 1: 0219037668Shop 2: 0219030668Computerworld Kuilsriver90 van Riebeeck rd,Omnicron building,Next to The Riverbar/ Goodhope TyresKuilsriver Operating Times: Mon-Fri: 09:30 - 17:30 Saturday: 10:00 - 14:00 Sundays: ClosedItems Available: 50
5mo
COMPUTERWORLD KUILSRIVER
1
Can you afford to Loose Valuable Business Orders because your Internet goes down in a power outage?Keeps the internet routers running as well as anInternet based landline or charges your cell phoneSmall footprint (30 cm by 15Cm) so won’t be in the way!Modular! Separate charger and battery so easily replaceable and up-gradable meaning if one item ever fails you don’t have to toss out the entire systemSupplied with a battery designed to your specificationLeave permanently connected and keep your Internet running!For More info look for Akita Fibre UPS on Google or email us info@akita.co.za or call 011 704 2429
3d
Randburg10
R 249
NEGOTIABLE
SavedSave
Volkano Mini UPS — R 249.00Keep your Wi-Fi running during load shedding. This Volkano Mini UPS provides up to 4 hours of backup power for your router, modem or ONT. Compact, reliable and essential for uninterrupted connectivity. ⚡Price: R 249.00 Cash Converters Oakdale (155 Durban Rd, Bellville) Payment: Cash, Card & EFT accepted. Lay-by: 33% Deposit available to secure your item!⚠️ First come, first serve. No items kept aside without payment. Chat to Karyn: 073 354 4896 PRO TIP: Want backup power before the next blackout hits? Tell Karyn what setup you’re using — she’ll make sure you get the right unit first before stock runs out.
16d
VERIFIED
1
Stellenbosch | 5-Star World-Class Wine Estate
A
prestigious 5-star, world-class wine estate in Stellenbosch is seeking
an experienced Assistant Restaurant Manager to support daily restaurant
operations and deliver an exceptional guest experience.
Key
Responsibilities
Support the Restaurant
Manager with day-to-day operationsBe a visible presence on the
floor, engaging with guests and ensuring service excellenceTrain, manage, and motivate
restaurant staffCoordinate front- and
back-of-house communicationAssist with rosters, stock
control, cash-ups, and administrationEnsure compliance with
health, safety, and hygiene standards
Requirements
Grade 12 | Bilingual2–3 years’ experience in
restaurant management or a similar roleStrong food, beverage, wine,
and dietary knowledgeConfident with discerning
clienteleExcellent communication,
leadership, and customer service skillsFlexible to work evenings,
weekends, and public holidays
Salary: Competitive, market-related
Apply: Email CV to leniseb@kubekanye.com
Subject: ASST RESTAURANT MANAGER
10h
StellenboschSavedSave
WE ARE HIRING: JUNIOR RETAIL ADMINISTRATOR
Location: DurbanvilleEmail your CV to admin1@irahgroup.co.za
Our client is looking for a dynamic problem-solver to support there Fuel & Convenience operations.What you will be doing:Cash Control: Daily cash-ups, shift reconciliation, and reporting.Stock Management: Capturing GRVs, ordering, and stock counting.Admin Support: Assisting with rosters and HR docs.What we are looking for:Experience: 2–3 years in Retail/Hospitality admin.Tech Skills: MS Excel proficiency is a must. (Knowledge of ClickUp/Monday.com is a bonus).Education: Grade 12 with Accounting/Business Studies.Availability: Must be flexible to work shifts, including weekends.To Apply:Email your CV to admin1@irahgroup.co.za
11d
DurbanvilleSavedSave
We are seeking an experienced and hands-on Service Station Manager to oversee daily operations and drive performance.Key Responsibilities:Manage all forecourt and shop operationsSupervise staff, rosters and performanceOversee fuel and shop stock control, stock counts and orderingMonitor cash-ups, reconciliations and daily reportingEnsure compliance with company procedures, safety and audit standardsDrive sales growth and customer service standardsRequirements:Minimum 3–5 years’ service station management experienceStrong knowledge of fuel operations and retail controlsExperience with PDI SoftwareProficient in Microsoft Excel and Microsoft Office SuiteStrong leadership and problem-solving skillsAble to work extended hours and weekends if requiredMust have own transport or live close to Phoenix, DurbanTo Apply:Email your CV to GSS.JOBS@SAMCORE.CO.ZAOR WhatsApp your CV to 068 972 8166No calls. We will contact you if shortlisted.
9d
Phoenix1
SavedSave
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-CT-1248750-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
8d
Job Placements
1
Delaire Graff Restaurant is looking for an Assistant Restaurant Manager to assist the Restaurant Manager and team on a day-to-day basis with all the responsibilities in the DGR Restaurant and to ensure all daily activities run smoothly and efficiently.Responsibilities:Engaging with the guests in the Restaurant by being present, keeping an eye on service and constant interaction with guests and responding to their needsTraining and quality control of the Restaurant staff & managing staff performanceCommunicating relevant information to team, Restaurant Manager and guestsCoordinate communication between front of the house and back of the house staffPlanning rosters and managing stock flowDoing daily cash-ups and notifying any other departments/suppliers of relevant informationMonitor compliance with safety and hygiene regulationsGeneral administrative duties, including record keeping, ordering of staff uniforms, processing emails, responding to guests, meeting with suppliersRequirements:Grade 12Bilingual2 - 3 years previous restaurant management experience or similar role in the hospitality industry at a similar establishmentComfortable in dealing with very discerning clienteleGood knowledge of food and beverages, including dietaries, bar and wine varietalsTeam management & training abilitiesMust be well-presented and have strong customer service orientationAbility to learn quickly - must have mastered the menu after a period of 1 month in the positionAvailability to work within opening hours (e.g., evenings, public holidays, weekends)Excellent interpersonal- & communication skillsAbility to maintain a professional working relationship with all departmentsFlexibility and AccountabilityEnthusiastic personalityDelaire Graff Estate is an equal opportunity employer.
https://www.jobplacements.com/Jobs/A/Assistant-Restaurant-Manager-Delaire-Graff-Restaur-1267198-Job-Search-03-02-2026-03-00-15-AM.asp?sid=gumtree
2d
Job Placements
1
SavedSave
?? WERE HIRING: MAINTENANCE TECHNICIAN MILLWRIGHT ???? Location: Germiston (Albany Area)?? Salary: Market RelatedAre you a hands-on Millwright who thrives in a fast-paced manufacturing environment? Do you take pride in minimizing downtime, maintaining high safety standards, and keeping production running smoothly? Then this opportunity is for you! ?????? Key Duties & Responsibilities* Receive and complete tasks as assigned by the Maintenance Supervisor* Obtain and follow correct process instructions for all jobs* Perform set-ups and line changes with minimal production interruption* Attend promptly to mechanical and electrical breakdowns and stoppages* Conduct inspections and preventative maintenance on plant and machinery* Install new mechanical and electrical equipment safely and efficiently* Maintain excellent housekeeping and safe working practices at all times* Ensure full compliance with company policies, procedures, and HSE legislation* Perform shift work, overtime, and standby duties as per roster* Assist with projects and additional tasks as directed by Management?? Experience & Qualifications Required* Trade Test: Millwright (Electrical / Millwright / Mechatronics)* 5 years relevant post-trade test experience (35 years minimum considered)* Strong hydraulic and pneumatic systems knowledge* Working knowledge of PLC & HMI systems (coding advantageous)* Self-driven, reliable, and able to perform under pressure? Why Apply?Youll be joining a company that values safety, efficiency, and technical excellence, offering stability, growth, and a collaborative maintenance environment.?? Apply now by sending your CV to:
https://www.jobplacements.com/Jobs/M/MAINTENANCE-TECHNICIAN--MILLWRIGHT-1264891-Job-Search-2-23-2026-4-57-47-AM.asp?sid=gumtree
9d
Job Placements
1
SavedSave
Experience and Qualification Required:Matric and Diploma in Information Technology or related fieldAPP Manager, OpManager , SITE 24, PMPN+, A+, MCSE CertificationCCNAWindows Server SupportNetwork SupportKey Performance Areas:Ensure Best practices per device are set across all clientsDependency mappings are done correctly.Taking ownership of the Monitoring environmentWAN/LAN Latency monitoringDaily tasks and routinesCertificate application on Central server and probesAdvise on where improvements can be made and assist with this.Best-known procedures / call logging, escalations.Guidance and advice on APPMAN and Site 24/7.Manage security solutions, for all monitoring tools.Ensure monitoring standards are by Customer PolicyMaintain all Customers monitoring tools dailyAdminister and maintain monitoring rules and alerts.Manage all monitoring for network hardware and equipment, routers, switches, and other Network Devices, infrastructure, servers, applications, and websites.Ensure reliable network connectivity the networks are monitoredMonitor all monitored devices and applications performancePerform capacity monitoring of all systems for customers.Real-time monitoring and analysis of all alertsThreshold-based monitoring for capacity and performance monitoringMonitor hardware failures and backupsEnsure effective backups of configs for monitored systemsTroubleshoot 1st line system issues before escalating to senior teamsCreate priority incidents, make follow-ups, and communicate the status to affected users
https://www.executiveplacements.com/Jobs/M/Monitoring-Engineer-1195058-Job-Search-06-17-2025-04-35-20-AM.asp?sid=gumtree
8mo
Executive Placements
1
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-Potchefstroom-FebMarch-1262923-Job-Search-02-16-2026-10-01-37-AM.asp?sid=gumtree
15d
Job Placements
1
Need fast, reliable network connections? We provide professional structured cabling and networking solutions for homes and businesses.NETWORK CABLING SPECIALS
CAT5e cabling – R650 per point
CAT6 cabling – R800 per point
Our networking services include
Network point installations
Home & office data cabling
Rack & cabinet installations
Switch & router setup
Wi-Fi access point installation
Network clean-ups & fault finding
Why Continuate IT Services?
Professional workmanship
Neat, labelled cabling
Quality materials used
Competitive pricing
Reliable after-service support
Perfect for home offices, businesses, shops, warehouses, and new installations.
Contact us today for a free quote or site assessment
Continuate IT Services – Reliable networking done right.
22d
Sandton1
SavedSave
Duties and Responsibilities:Administrative Support* Managing incoming and outgoing correspondence (emails, phone calls, memos).* Maintaining filing systems (digital and physical).* Preparing reports, letters, notices, and documentation for management.* Updating store documentation such as price lists, policies, and procedural manuals.* Handling travel arrangements, meeting bookings, and office calendars.Financial & Cash Office Duties* Processing invoices, purchase orders, and supplier statements.* Reconciling daily cash-ups, till variances, and banking.* Monitoring expenses and maintaining petty cash.* Assisting with month-end reporting.* Supporting stock control teams with documentation.HR & Staff Support* Assisting with onboarding of new staff (forms, induction documents).* Maintaining employee files and attendance registers.* Preparing schedules and distributing rosters.* Assisting payroll with timesheets, leave forms, and HR queries.* Coordinating training sessions and compliance requirements.Stock & Inventory Administration* Capturing stock transfers, GRNs (goods received notes), and RTVs (returns to vendor).* Monitoring stock levels for stationery, packaging, and office supplies.* Filing supplier invoices and delivery notes.* Supporting annual and quarterly stock-take preparation and documentation.Customer & Store Support* Assisting customers with administrative queries (refund documentation, loyalty program issues).* Supporting floor staff and management with paperwork and system queries.* Helping manage customer complaints logs for follow-up.Systems & Compliance* Using point-of-sale (POS), ERP, or retail management systems (e.g., Pastel, SAP, Sage).* Ensuring compliance with company procedures and retail regulations.* Preparing audit documentation when required.* Monitoring store licenses, permits, and safety documents.Office Coordination* Maintaining cleanliness and organization of the admin office.* Coordinating deliveries with suppliers and logistics partners.* Ensuring printers, computers, and office equipment are functional.Management Support* Preparing performance dashboards and store KPIs.* Assisting store managers with operational planning.* Coordinating communication between head office and store teams.Communication will be limited to short listed candidates.No Cvs will be accepted on WhatsApp or email.
https://www.jobplacements.com/Jobs/O/Office-Administrator-1267228-Job-Search-03-02-2026-04-01-07-AM.asp?sid=gumtree
2d
Job Placements
1
SavedSave
Duties & Responsibilities: Technical Support & TroubleshootingRespond to support tickets, emails, or calls regarding product performance or technical faults.Diagnose hardware/Software issues on products such as routers, smart devices, appliances, and related electronics.Guide customers or resellers through troubleshooting steps, installations, and setup processes.Warranty & Repair CoordinationValidate and process warranty claims in accordance with the company policies.Log RMAs (Return Merchandise Authorizations) and coordinate logistics for repairs and replacements.Liaise with service centres and vendors to track and manage repair outcomes.Product Feedback & Quality Insights.Relay customer feedback and technical insights to QA and product development teams.Ensure timely follow-ups and customer satisfaction after issue resolution.
https://www.executiveplacements.com/Jobs/A/After-Sales-Technical-Support-1200458-Job-Search-07-04-2025-10-04-01-AM.asp?sid=gumtree
8mo
Executive Placements
5
R 598
SavedSave
The Gizzu 60W Mini DC 65Wh UPS is simple to install and allows you to power various devices during a power outage. With multiple-voltage DC outputs, this UPS can power both your Router and ONU(Optical Network Unit) so you can continue browsing the web, working online, or streaming. CCTV cameras and VoIP phones can also be connected and powered via the Gigabit Power Over Ethernet(PoE) port. Charge mobile devices such as cell phones and tablets via USB. Featuring 8 high-capacity Lithium-ion (17600mAh) batteries with safety protocols such as over-charge, over-discharge, and short circuit protection.Please ensure the total power draw of connected devices does not exceed 60W and confirm that each device is matched to the correct voltage output before switching on the UPS. Incorrect voltage or power overload may damage connected equipment. Additionally, some routers, APs, and network devices require PoE power over 2-pairs using pins +(4,5) and -(7,8). Always consult your device's manual to verify compatibility with this UPS. For safe and optimal performance, follow all safety guidelines and refer to the user manual for detailed instructions.FEATURES:Power your Router and ONU(Optical Network Unit) during power outagesKeep your mobile devices charged with dual USB ports65Wh High-capacity Lithium-ion batteriesPower your CCTV cameras and VoIP phones with Gigabit PoECompatible with a wide range of routersIntelligent protective design with over-charge, over-discharge, and short circuit protectionSPECIFICATIONS:Input voltage: 100-240V AC, 1x Solar Input (2A)DC Output Voltage: 5V + USB x2 (2A), 1x 24/48V (PoE 1G) (0.4A), 1x 9V/12V (Selectable) (2A), 4x 12V (5A)Power Output: 60WBattery Capacity: 17600mAhBattery Information: 2200mAh x8 (Lithium-Ion)Total Watt Hours: 65WhPOE Power Method: POE over All 4-Pairs (1, 2+; 3, 6-) (4, 5+; 7, 8-)xDimensions: 25.8 x 15.2 x 4.6 cmWeight: 940gESTIMATED RECHARGES (SINGLE DEVICE CONNECTED):Smart Phone(3500mAh): 5Tablet (7000mAh): 2.5Headlamp (2200mAh): 8ESTIMATED RUN TIME (SINGLE DEVICE CONNECTED):ONU(3W): 21.6hrsRouter(10W): 6.5hrsCCTV Cameras (10W): 6.5hrsVoIP Phone(7W): 9.3hrsWHAT'S IN THE BOX:Gizzu 60W Mini DC 65Wh UPS - Black x11m Ac Power Cable x11m 2.5mm DC Power Cable x230cm DC Splitter Cable x15.5 x 2.1mm DC Adapter x14 x 1.7mm DC Adapter x13.5mm x 1.35mm DC Adapter x1User Manual x1What's in the boxGizzu 60W Mini DC 65Wh UPS - Black x11m Ac Power Cable x11m 2.5mm DC Power Cable x230cm DC Splitter Cable x15.5 x 2.1mm DC Adapter x14 x 1.7mm DC Adapter x13.5mm x 1.35mm DC Adapter x1User Manual x1
1mo
VERIFIED
1
SavedSave
An established retail group is seeking a Coffee Shop and Café Manager to oversee operations in East London. The successful candidate will be responsible for quality control, staff management, and financial oversight. RequirementsGrade 12 / Matric.3+ years of Management experience in a hospitality or restaurant environment.Proven Staff management experience.Reliable transport (own vehicle preferred). Key ResponsibilitiesOperations: Monitor food and beverage quality, enforce health and safety regulations, and manage equipment maintenance.Staffing: Manage front-of-house and kitchen teams, handle scheduling/rosters, and conduct performance reviews.Finance & Stock: Oversee daily cash-ups, monitor wastage, and manage stock orders and rotations.Performance: Meet sales and GP targets, update menu pricing, and design new products or recipes
https://www.jobplacements.com/Jobs/C/Coffee-Shop-Manager-1260803-Job-Search-02-09-2026-23-00-14-PM.asp?sid=gumtree
22d
Job Placements
1
Job Overview The Technical Manager will lead and oversee the Office Automation technical team. This role is responsible for ensuring efficient scheduling, high-quality installations and support services, strong customer satisfaction, and continuous technician development. The successful candidate will drive operational control, workflow planning, technical standards, and service excellence across the region.Requirements Grade 12 (Matric) qualification.3-4 years’ supervisory or management experience in a technical environment.Proven experience within the Office Automation industry.IT technical experience in an Office Automation environment.Valid driver’s licence.Willing and able to travel.Must reside in or around George, Western Cape.ResponsibilitiesStaff Management & Operations:Lead, supervise, and support Office Automation technicians andtechnical support staff.Maintain strong working knowledge of Office Automation hardware and software.Plan, schedule, and coordinate installations and system set-ups.Structure daily and weekly workflows and allocate resources effectively.Monitor logged calls and technician reports to ensure SLA timeframes are met.Track technician performance through KPIs and productivity reporting.Set clear performance targets and provide coaching and ongoing development.Identify skills gaps and coordinate technical training.Prepare daily, weekly, and monthly technical performance reports.Manage and control technical spares, stock levels, and stores organisation.Produce monthly and annual spares usage reports.Oversee and inspect the technical vehicle fleet for maintenance and compliance.Develop and manage standby rosters for after-hours support coverage.Report operational performance and metrics to the Operations Manager.Customer Service & Quality Assurance:Ensure high service and installation quality standards are maintained.Engage with customers to confirm satisfaction with services delivered.Investigate and resolve customer complaints and technical escalations.Manage escalations through to resolution within agreed timelines.Recommend system improvements or replacements where required.Promote consistent customer service standards across the technical team.Coordinate customer training following installations where necessary.Monitor and report on customer satisfaction indicators.Ensure accurate completion and maintenance of job cards and technicaldocumentation.Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for
https://www.executiveplacements.com/Jobs/T/Technical-Manager-Office-Automation-George-1264872-Job-Search-02-23-2026-09-49-34-AM.asp?sid=gumtree
9d
Executive Placements
1
SavedSave
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-PTA-FebMarch-1262215-Job-Search-02-13-2026-04-01-30-AM.asp?sid=gumtree
19d
Job Placements
3
SavedSave
Slow computer? Windows giving you headaches?
RouteRight Tech & Support has you covered
We offer fast, reliable, mobile IT support for homes and businesses — done right the first time.
What we help with:
✅ Desktop & Laptop Support
✅ PC Speed-ups & Optimization
✅ Virus Removal & Protection
✅ Network & Router Setup
✅ Printer Setup & Maintenance
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Technology Solutions — Routed Right.
25d
Mount EdgecombeSave this search and get notified
when new items are posted!
