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FRONT OF HOUSE MANAGER – MUGG & BEAN TOKAIWe're a well-loved, high-volume Mugg & Bean franchise in Tokai, and we're looking for a passionate and experienced Front of House Manager to lead our team and deliver the warm, memorable guest experience our brand is known for.ABOUT THE ROLEAs FOH Manager, you'll be the heartbeat of our floor — overseeing daily operations, leading and motivating a team of waitrons, maintaining Mugg & Bean's brand standards, and ensuring every guest leaves happy.WHAT WE'RE LOOKING FOR• Minimum 2 years' experience as a restaurant manager or senior FOH supervisor• Experience in a franchise or branded restaurant environment is advantageous• Strong leadership skills with the ability to coach and inspire a team• Excellent guest relations and complaint-handling ability• Solid understanding of stock control, cash-up procedures, and admin• Reliable, honest, and professional with a can-do attitude• Minimum 2 contactable references from previous employers• Must reside in the Southern Suburbs (Tokai and surrounds preferred)WHAT WE OFFER• Competitive salary (market-related, based on experience)• A supportive team environment• The stability of working within an established, nationally recognised brandHOW TO APPLYPlease respond to this ad and attach your CV (PDF or Word format). Only applicants who attach a CV will be considered. Shortlisted candidates will be contacted for an interview — if you have not heard from us within 2 weeks, please consider your application unsuccessful on this occasion.We look forward to meeting you! ☕
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