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Results for debt collector in All Categories in KwaZulu-Natal
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Field Agent - Debt Collector required to sign documents with debtors. Must have a valid Council for Debt Collectors certificate. Must be able to work in Durban and Pietermaritzburg areas email CV to abletrac@iafrica.com
2d
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An opportunity exists for a Collections Clerk at Eden Gardens Private Hospital reporting to
the Finance Manager. The successful candidate
will be responsible for the maximum collection of amounts overdue from
various funders and patients.
Key Responsibilities
·
Management of
outstanding and unpaid debt and the collection thereof for Medical Aid Claims
and Private Patients Collection of outstanding debt.
·
Ensure that monthly
statement run is completed for all outstanding accounts, i.e., the debtor
(patient) must receive a monthly update in respect of his/her outstanding
balance irrespective of the medical aid liability.
·
Patients are
accurately identified and traced for collection of debt.
·
Ensure that all
medical aid claims are submitted within the regulated time frame in respect
of the Medical Schemes Act and that any rejections are promptly dealt with in
the regulated time frame.
·
Negotiate payment
terms and methods with patients.
·
Making sure that
accounts do not become stale.
·
Hand over accounts to the
private debt collector for collections timeously and in line with the
company’s internal regulations in respect of such accounts.
·
Ensure that payment
arrangements and estate accounts are handed over to the private debt
collector for management timeously and in line with the company’s internal
regulations in respect of such accounts.
·
Accurately record the
collection status and relevant collection notes for each account on SAP.
·
Effectively manage the
outstanding debt to prevent bad debt write-offs, medical aid stale claims,
and prescription of debt.
·
Debtor and Medical Aid
Claim Liaison Communicate with debtor’s medical aid officials by telephone
and/ or written correspondence to attempt to collect urgent payment of
outstanding accounts.
Provide thorough, efficient, and accurate
updates on medical aid payment processes to the debtors.
Minimum Requirements
·
Grade
12 or equivalent NQF Level 4 qualification.
·
2
years’ experience in a similar role in healthcare.
·
Computer
proficient.
·
Closing
date: 02 May 2024
Interested candidates who meet the minimum
requirements are invited to apply by forwarding a comprehensive CV by close
of business on to Email: Recruitment@edengph.co.za:
Tel: 0338154600
Eden Gardens
Private Hospital is an equal opportunity employer, external candidates will
also be considered. Only shortlisted candidates will be contacted, should you
not receive any communication after 2 weeks of closing date kindly consider
your application as unsuccessful.
2d
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Debt Collector/Field Agent required to sign documents with debtors. Must have a valid debt collectors certificate. Must be able to work in Durban and Pietermariztburg areas. CV to abletrac@iafrica.com
4d
debt collecting company looking for field investigators to go out and trace and investigate default creditors for the bank.must have own reliable vehicle , must be computer literate and have access to the internet.preferably have some knowledge of the credit agreement act and the debt collectors act.the right candidate can earn excellent commission .if you are the right candidate, motivated ,competent and disciplined and a go getter please forward your cv to email address: craigrogers@polka.co.za
8d
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WE ARE LOOKING FOR A TAX ADMINISTRATOR TO JOIN OUR DYNAMIC TEAM.Duties (not limited to):
Administration of SARS
eFiling platform – all aspectsAll tax enquiries and
follow ups via the SARS call centreCompletion and
submission of Induvial/Company/Trust tax returns – basic and complex
returnsCompletion of
supplementary declarations (IT14SD)Calculation and
submission of Provisional taxesCompletion and
submission of PAYE recons and PAYE submissions (EMP 501 and EMP 201)Completion and
submission of VAT 201s and drafting of VAT reconsApplying for Tax
Clearances and AIT Clearances (FIA)Attending to all SARS
audits and verifications Submitting Disputes and
ADR’s to SARS (all taxes) via eFiling and/or through correspondenceExperience in dealing
with SARS Debt Collectors/SARS Auditors/ SARS CorrespondenceSubmitting Deferral and
Compromise applicationsIncome Tax / VAT / PAYE
/ Customs registrationsAbility to interpret
financial statementsDrafting asset and
liability / income and expense schedulesAttend to any adhoc
tasks as required
Good to have:
Pastel experienceCaseware experienceAccounting ability;
drafting to Trial Balance
Experience:
3 – 5 years in a similar
role; performing a majority of the duties listed aboveEmail your CV to admin@vminsolvency.co.zaPlease no calls
18d
1
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Credit ControllerOne of our long-standing clients in the Pharmaceutical Industry is currently looking for an Insurance Credit Controller/ Debt Collector, based at their offices in Springfield Park, Durban.Education And Experience Required:· Matric/ Relevant qualification· 5 years’ experience in Insurance Credit Control/ Debt Collection· Pharmaceutical experience would be advantageousSalary: R10k - R12kp/mPlease send your CVs to anansa.c@tmskpi.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4NzU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1184116&xid=1266_48756
2y
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My name is Rofina Ndlovu I live in Durban Central I am a very enthusiastic and very passionate about growing in any field when given the opportunity to showcase my abilities and problem solving skills while working under pressure since I am a fast leaner who is willing to adapt to the industry and reach new heights with the company!
WORK EXPERIENCE
1. Debt Collector
2. Sales Agent
3. Data Capturing
4. Office administrator
5. Receptionist
My Cell number 0792850604
Email: rofinas16@gmail.com
10d
Ads in other locations
1
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I am a 39 years old African lady looking for any available employment.
I have working experience as a Debt Collector,Receptionist,Cashier and an Operator so please feel free to contact me on 0733902395 or email ntombisikuni@gmail.com if I meet your requirements.
My CV is available on request and please no time wasters.
1d
1
One of our TOP banking clients is in urgent need of Legal / Recoveries Agent, to join them in Sandton on a 3-month contract.
MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings
Great track record - Reference checks will be conducted upfront (We want TOP performers, reliable staff)
Must be willing to work on alternate Public holidays and Saturdays
Must be willing to work rotational shift, latest shift being 7 pm
Must have reliable transport and stay within close range of Sandton
No less than 4 years LATE STAGE collections experience on CREDIT CARDS, collecting for the TOP Banks credit cards (FNB, Standard Bank, ABSA, Nedbank)
MUST have great telephone etiquette and great customer service skills
Looking for energetic staff
Should be great at problem solving
Must be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzkwNzkxNzA5P3NvdXJjZT1ndW10cmVl&jid=1676734&xid=1390791709
3d
1
SavedSave
A dynamic Fintech business based in Waterfront is looking for Debt Collectors to join their team.
DUTIES:
You will be shifted Monday - Friday between 08h00 - 18h00 and alternate Saturdays from 08h00 - 12h30 Contacting debtors and negotiating payment on delinquent accounts while creating a sense of urgency on payment thereofEnsuring high-level collections at all times within the set parameters of the DCA and the Company rules and policies as amended from time to timeTo meet the daily, weekly & monthly operational needs as outlined within the Performance Agreement
MINIMUM SKILLS AND QUALIFICATIONS:
A senior certificateA clear criminal and credit recordMinimum of 3 years collections experienceCustomer FocusProblem Solving & Analytical SkillsTechnical CapacityBeing able to work under pressure and handle stressDriven to meet deadlinesFlexible and adaptable to changeWell-organised and able to work with and without supervisionMust have the ability to prioritise and manage workloadBe able to work different shifts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTc3MTMwNjQyP3NvdXJjZT1ndW10cmVl&jid=1716677&xid=3577130642
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We are seeking skilled and experienced Debt Collectors to join our reputable call center. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach.
Responsibilities:
You will be working Monday - Friday from 09h00 - 18h00 as well as 2 Saturdays a month from 08:00 - 13:30 Proactively contact customers via phone, email, or other communication channels to collect outstanding debtsMaintain accurate and up-to-date records of all collection activities and interactions with customers Analyze customer accounts and plan appropriate course of action to recover outstanding paymentsNegotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirementsFollow up on payment commitments and monitor payment schedules to ensure complianceIdentify and escalate accounts requiring legal action or further collection effortsCollaborate with internal departments, such as sales and customer service, to resolve customer disputes and inquiriesProvide timely and accurate reports on collection activities, outstanding debts, and progress towards targetsStay updated on relevant laws and regulations related to debt collection practiceUtilize MS Excel and databases to manage and organize customer account informationMaintain a high level of professionalism, empathy, and customer service during all interactionsAdapt to changes in policies, procedures, and strategies related to debt collection
Requirements:
Proven 5 years experience collecting from businesses High school diploma (Matric) is essentialRelevant Diploma/Degree in Financial would be advantageousProven track record of meeting collection targets and working within deadlinesStrong ability to plan and execute strategies to recover outstanding paymentsFamiliarity with legal requirements and regulations related to debt collectionProficiency in MS Excel and databases for data management and reportingExcellent verbal and written communication skillsStrong negotiation and persuasion skillsPolite, compassionate, and confident demeanor when dealing with customersAbility to adapt to changes in policies, procedures, and strategiesClear ITC (credit) and criminal recordCredit 1,2,3 would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTYyMDI0ODI/c291cmNlPWd1bXRyZWU=&jid=1619994&xid=356202482
3d
1
SavedSave
One of our TOP banking clients is in urgent need of Legal / Recoveries Agent, to join them in Sandton on a 3-month contract.
MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings
Must be willing to work on alternate Public holidays and Saturdays
Must be willing to work rotational shift, latest shift being 7 pm
Must have reliable transport and stay within close range of Sandton
No less than 4 years LATE STAGE collections experience on CREDIT CARDS, collecting for the TOP Banks credit cards (FNB, Standard Bank, ABSA, Nedbank)
MUST have great telephone etiquette and great customer service skills
Looking for energetic staff
Should be great at problem solving
Must be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDU1MjQ1MTkzP3NvdXJjZT1ndW10cmVl&jid=1696238&xid=2455245193
3d
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We are seeking skilled and experienced Debt Collectors to join our reputable call centre. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach. New division has been opened so need new teams of staff (30)
Responsibilities:
Early shift will be Monday - Friday from 07:30 - 15:45 as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
OR
Flexi shift hours will be Monday - Friday from 10:00 - 19:00, transport will be made available to flexi shift hour workers as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
Proactively contacting customers via phone, email, or other communication channels to collect outstanding debtsMaintain accurate and up-to-date records of all collection activities and interactions with customersAnalyze customer accounts and plan appropriate course of action to recover outstanding paymentsNegotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirementsFollow up on payment commitments and monitor payment schedules to ensure complianceIdentify and escalate accounts requiring legal action or further collection effortsCollaborate with internal departments, to resolve customer disputes and inquiriesProvide timely and accurate reports on collection activities, outstanding debts, and progress towards targetsStay updated on relevant laws and regulations related to debt collection practiceUtilize MS Excel and databases to manage and organize customer account informationMaintain a high level of professionalism, empathy, and customer service during all interactions
Requirements:
Proven 2 or more years’ experience collecting from businessesHigh school diploma (Matric) is essentialRelevant Diploma/Degree in Financial would be advantageousProven track record of meeting collection targets and working within deadlinesStrong ability to plan and execute strategies to recover outstanding paymentsFamiliarity with legal requirements and regulations related to debt collectionProficiency in MS Excel and databases for data management and reportingExcellent verbal and written communication skillsStrong negotiation and persuasion skillsPolite, compassionate, and confident demeanour when dealing with customersAbility to adapt to changes in policies, procedures, and strategiesClear ITC (credit) and criminal recordCredit 1,2,3 would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjg1NjgxOTExP3NvdXJjZT1ndW10cmVl&jid=1692217&xid=3685681911
3d
1
SavedSave
We are seeking skilled and experienced Debt Collectors to join our reputable call centre. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach. New division has been opened so need new teams of staff (30)
Responsibilities:
Early shift will be Monday - Friday from 07:30 - 15:45 as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
OR
Flexi shift hours will be Monday - Friday from 10:00 - 19:00, transport will be made available to flexi shift hour workers as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
Proactively contacting customers via phone, email, or other communication channels to collect outstanding debtsMaintain accurate and up-to-date records of all collection activities and interactions with customersAnalyze customer accounts and plan appropriate course of action to recover outstanding paymentsNegotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirementsFollow up on payment commitments and monitor payment schedules to ensure complianceIdentify and escalate accounts requiring legal action or further collection effortsCollaborate with internal departments, to resolve customer disputes and inquiriesProvide timely and accurate reports on collection activities, outstanding debts, and progress towards targetsStay updated on relevant laws and regulations related to debt collection practiceUtilize MS Excel and databases to manage and organize customer account informationMaintain a high level of professionalism, empathy, and customer service during all interactions
Requirements:
Proven 2 or more years’ experience collecting from businessesHigh school diploma (Matric) is essentialRelevant Diploma/Degree in Financial would be advantageousProven track record of meeting collection targets and working within deadlinesStrong ability to plan and execute strategies to recover outstanding paymentsFamiliarity with legal requirements and regulations related to debt collectionProficiency in MS Excel and databases for data management and reportingExcellent verbal and written communication skillsStrong negotiation and persuasion skillsPolite, compassionate, and confident demeanour when dealing with customersAbility to adapt to changes in policies, procedures, and strategiesClear ITC (credit) and criminal recordCredit 1,2,3 would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NTA1MTMyNTE/c291cmNlPWd1bXRyZWU=&jid=1716675&xid=850513251
3d
1
Debt Collector x 2
Based in Tygervalley
Temp until 21 December 2023 and then perm in January 2024
Experience required:
Good people skills and the ability to engage professionally with distressed debtors.2 Call Centre experience, Inbound and or Outbound.Debt Collections – negotiations.Worked with people telephonically or face to face.3 years debt collecting experience.
Job Requirements/Objectives:
Work Predictive dialer to deliver quantity and most importantly quality.Target driven and highly competitive.Meet the minimum level of productivity standards on an hourly, daily, weekly, and monthly basis whilst maintaining high levels of quality.Achieve the required monthly team target.Prevent Legal Action.Educate debtor on consequences of non-payment.Continuously develop personal skill that will improve capability to add value to the business.Rehabilitate debtors by providing options and alternative solutions as instructed by our clients.Flexible in working hours.Multitask and navigate between different systems.Able to work from home if and when required.Accurate and comprehensive recording of all debtor interaction and matter events.Always maintain debtor information in a current state and adhere to protection of personal information.Clear and professional communication with all stakeholders.Strong adherence to reputation risk standards.
Behavioural Competencies:
Able to plan and organize effectively.Has a well-developed problem-solving capabilitiesDisplays high energy levels.Ability to absorb pressure well.Ability to constructively manage conflict and disputes. Highly results and action oriented. Acts on own initiative without being prompted. Works well autonomously. Contributes within team. Ability to execute promptly and accurate at the same time. Ability to work in a disciplined manner and for long periods of time without interruption. Assertive personality.Integrity, loyal, punctual, trustworthy – no irregular absenteeism or late coming habits. Fast learner, adaptable to constant change. Able to handle different managerial styles and constructive criticism.Self-motivated. Professional always, adhere to dress code and company policies.
Basic Salary + Uncapped commission
Hours of work: 07h45 - 16h00
NO WEEKEND WORK
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDY4MjQyMjg0P3NvdXJjZT1ndW10cmVl&jid=1755027&xid=1468242284
3d
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SavedSave
Minimum requirements: (Qualifications and Experience)
Grade 12Proficient in MS OfficeProficient in MS PowerPointRelevant Tertiary qualification (added advantage)Numerically orientatedAdvanced proficiency level with Microsoft ExcelBasic statistics knowledgeNobel University
Job description:
Keep dialer downtime to a minimum and ensure any issues are communicated to IT & General Management immediately.Create a dashboard of unique campaign performance metrics, set performance benchmarks/thresholds and monitor and report back on outcomes.Manage dialer functionality including blended, inbound and outbound campaigns.Deliver effective dialing strategies to enhance the success of multiple outbound campaigns.Monitoring the team and agent performance through blended/dialer system and maintain maximum productivity with minimum idle time.Daily performance reporting delivered to the operation.Optimize call abandon rate.Oversee average call duration and identify anomalies for further investigation and review.Providing analysis to the Operations Leadership help increase performance and productivity across the floor.Present, explain and gain support for changes to the dialer strategies or processes based on analysis.Analyze data files and best dialing times to keep the operation as productive as possible.Constant monitoring of agent activity to ensure maximum productivity is achieved.Pacing strategy utilized for campaigns where necessary.Maintenance of dialer templates and provision of these to the business where necessary.Proactive dialer feedback to Team Managers to provide an accurate picture of dialer activity.Continually analyze campaign and agent performance to identify opportunities to increase contact rates and subsequent rpc’s.Meet deadlines for reporting and that the reports are accurate and presented to highest standards.
Required work minimum experience;
3 years previous Dialler knowledge or 3 years Risk (Campaign) knowledge
Technical and behavioral competencies required:
Technical:
Ability to oversee a Retail OR Bank OR Specialized Lending OR Telco OR Public Sector dialing strategy framework, and provide campaign insights to validate vertical strategy.Good knowledge and understanding of:CollectionsNational Credit ActDebt Collector ActAbility to define own contribution in the context of overall business performance.Ability to provide Industry/best practice insights into dialing strategy to facilitate Grou...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTExODY5NDE1P3NvdXJjZT1ndW10cmVl&jid=1080499&xid=1111869415
3d
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Are you an enthusiastic high performer, looking to advance your career in debt collection? Then this opportunity is for you!
Job Description
A fast-growing Bank is looking for an experienced, target driven debt collector to join them on a 3-months contract.
Duties
Candidate will be responsible for making late-stage credit card collections.
Requirements
Must have Matric.3-5 years experience doing credit application/ credit vetting.Must have great communication skills.Must be Logical ThinkerMust be Confident.Must be Target driven.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDAyNDk2MDA2P3NvdXJjZT1ndW10cmVl&jid=1696230&xid=3402496006
3d
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SavedSave
Job Overview:
The Late Stage Collections Specialist is responsible for managing and recovering accounts with overdue payments, often involving higher delinquency levels. This role requires strong negotiation skills, persistence, and the ability to balance firmness with customer relations to maximize debt recovery.
Key Responsibilities:
Account Analysis: Review and assess customer accounts with overdue payments to develop an understanding of the debt and its status.
Customer Contact: Initiate contact with customers who are significantly delinquent through phone calls
Negotiation: Negotiate payment arrangements, settlements, or other suitable solutions to recover outstanding balances.
Documentation: Maintain detailed and accurate records of all collection activities, conversations, and agreements with customers.
Compliance: Ensure full compliance with all relevant debt collection laws, regulations.
Recovery Strategies: Develop and implement effective recovery strategies, utilizing skip tracing techniques when necessary.
Litigation Referrals: When appropriate, recommend accounts for legal action and collaborate with legal teams.
Qualifications:
Matric Certificate.Previous experience in late-stage collections or a similar role in the financial industry.In-depth knowledge of debt collection laws and regulations.Strong negotiation and communication skills.Patience and empathy when dealing with customers in difficult financial situations.
Additional Information:
Late Stage Collections Specialists focus on recovering accounts that are significantly past due. This role requires a firm but respectful approach in dealing with customers, emphasizing legal compliance and the pursuit of mutually beneficial solutions whenever possible.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzk0MjU1NDQwP3NvdXJjZT1ndW10cmVl&jid=1715932&xid=3794255440
3d
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Job Overview:
The Early Stage Collections Specialist plays a crucial role in proactively contacting customers who are behind on payments, aiming to resolve outstanding balances and maintain positive customer relationships. This role involves effective communication and negotiation skills to find mutually agreeable solutions.
Key Responsibilities:
Customer Contact: Initiate contact with customers who have missed payments through phone calls.
Debt Resolution: Work with customers to understand their financial situations and develop customized repayment plans or settlement options.
Documentation: Maintain accurate and up-to-date records of all communication and agreements with customers.
Compliance: Adhere to all relevant laws, regulations, and company policies governing collections practices, ensuring ethical and legal collection procedures.
Customer Relations: Maintain a respectful and empathetic approach when dealing with customers, striving to preserve positive relationships and provide excellent customer service.
Payment Processing: Assist customers with making payments, setting up automated payment plans, and processing payments accurately.
Negotiation: Negotiate payment terms, settlements, or alternative solutions to facilitate debt recovery.
Qualifications:
Matric Certificate or equivalentPrevious experience in collections, customer service, or a related field is an advantage.Strong negotiation and interpersonal skills.Excellent verbal and written communication skills.Ability to remain calm and empathetic when dealing with upset or challenging customers.Knowledge of debt collection laws and regulations is a plus.Proficiency in using computer software and database systems for tracking and documenting collection efforts.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NjMyMDQ1MjA/c291cmNlPWd1bXRyZWU=&jid=1715933&xid=563204520
3d
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Introduction:A medical technology situated in Pretoria East is seeking a Debt Collector with a minimum of four years’ experience within a similar role to join their team.
Job purpose:To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.
REQUIREMENTSMinimum education (essential):National Senior Certificate
Minimum applicable experience (years):• 4 years• Required nature of experience:• Debt collection• Experience in an international call centre is beneficial
Skills and Knowledge (essential):• Accounting Software (ie Pastel / Xero)• Microsoft Excel• Google Suite
Other:• 5 days a week; 9 hours a day with an hour lunch.• Hours: 16h00 - 01h00
COMPETENCIESEssential Competencies:Examining InformationEstablishing RapportShowing ComposureResolving ConflictMeeting TimescalesChecking ThingsFollowing ProceduresUpholding Standards
Important Competencies:• Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking Action
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Debtors liaison 90%• Follow debtors collection process.• Suggest optimisations to debtors collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce is updated with activities in the debtors process.• Ensure customer contact details in Salesforce are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce.• Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis.• Meet all relevant debtors deadlines.• Plan and structure daily work to meet deadlines efficiently.• Negotiate payment arrangements with customers to increase debt collection.
Stripe administration 10%• Process payments on Stripe.• Update credit card details on client accounts.• Maintaining records of the above on relevant platforms.• Process credit notes on Stripe.• Compile letters of demand.
QMS• Follow relevant processes in line with the dictated QMS processes
Salary offered:Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAyNTI3NDAyP3NvdXJjZT1ndW10cmVl&jid=782226&xid=2102527402
3d
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