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Title: Social Media Support Customer Service Representative
Role description and duties:
Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalismFirst response on Social media platforms such as Facebook, Twitter, Instagram etc.Understanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according to processes and procedures.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on emails etc. including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support in writingSubmit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Requirements:
Matric/NQF Level 4 Equivalent Excellent comprehensive skillsExcellent writing and reading skillsExcellent typing skillsBe social savvyPrevious experience is advantageousLeadership and communication skillsGood presentation skills both verbally and writtenStable internet connection at home6 months Customer service experience6 months Social Media Experience
Salary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R7 000.00 per month
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays
https://www.ditto.jobs/job/gumtree/1099133981?source=gumtree
3min
1
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International Outbound Sales Consultants
USA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.
This is a no cold calling center with more of a hot lead based on Customers using the free subscription for 3 month, with a future work from home.
Successful candidates will receive full product and systems training.
Education and Experience:
Matric not essential English language proficiencyMinimum 1 year outbound sales experience within an International center is requiredTyping speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillspersuasivenessnegotiation skills
Salary: Per productive hour, shift and travel allowance provided and incentives.
Working hours: Mon - Sat rotational days
Rotational shifts from 15h00pm – 04h00am
https://www.ditto.jobs/job/gumtree/3338377734?source=gumtree
3min
1
Language: German
Candidates spec: South African Citizens / Permanent Resident holders only. Applicant MUST have excellent German written skills.
Contract Type: Permanent
Effective Start Date: 01 December 2021
Training Duration: 4 weeks
Training Type: Remotely / Virtually
Position Type: Home – based
Additional Requirements: All Applicants are required to have a stable Internet Connection preferably Fibre Connections. Successful applicants are liable for the own internet cost.
Shifts: Mondays – Sundays (06h00 – 22h00) with rotational weekend work
Your Role as CSSR
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languagesWork on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environmentExperience our multi-cultural work environment with colleagues from all over the world
Requirements:
Native level fluency in German language: Verbal & Written skills essential (Advanced/Fluency level)Permanent residence permit or South African ID holders onlyFlexibility to work shifts. Weekends may apply.Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred.Excellent Computer literacy & technical skillsKnowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial.Own transportNo criminal record. Will be required to complete biometrics at Mindpearl offices
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzQwNTk4MTM/c291cmNlPWd1bXRyZWU=&jid=374691&xid=534059813
5min
1
International Outbound Sales Consultants
USA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.
This is a no cold calling center with more of a hot lead based on Customers using the free subscription for 3 month, with a future work from home.
Successful candidates will receive full product and systems training.
Education and Experience:
MatricEnglish language proficiencyMinimum 1 year outbound sales experience within an International center is required Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillspersuasivenessnegotiation skills
Salary: Per productive hour, shift and travel allowance provided and incentives.
Working hours: Mon - Sun rotational days
Rotational shifts from 15h00pm – 04h00am
https://www.ditto.jobs/job/gumtree/3698831142?source=gumtree
5min
1
International Outbound Sales Consultants
A leading USA based client is currently seeking high energy and self-motivated Sales Consultants to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services. This is a fun but fast paced environment and requires go-getters with a passion for sales.
Education and Experience:
English language proficiencyMinimum 1 year sales experience within an International centerTyping speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillspersuasivenesstenaciousnegotiation skillsstress toleranceeffective time management
Salary: R 35 per hour during training and R 40 per hour after training plus shift and travel allowances
Working hours: Mon - Friday and every second Saturday or Sunday
Rotational shifts from 16h00 – 01h00/20h00 – 05h00
Pioneer, aggressive expansion pioneer account
Fun product to sell
Entertainment
Significant
advance
no cold calling more of a hot lead based on Customer using the free subscription for 3 months
easy to attain commission
Future work from home
Education and Experience:
English language proficiencyMinimum 1 year sales experience within an International center
https://www.ditto.jobs/job/gumtree/1356808992?source=gumtree
9min
1
International Outbound Sales Consultants
A leading USA based client is currently seeking high energy and self-motivated Sales Consultants to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services. This is a fun but fast paced environment and requires go-getters with a passion for sales.
Education and Experience:
English language proficiencyMinimum 1 year sales experience within an International centerTyping speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillspersuasivenesstenaciousnegotiation skillsstress toleranceeffective time management
Salary: R 35 per hour during training and R 40 per hour after training plus shift and travel allowances
Working hours: Mon - Friday and every second Saturday or Sunday
Rotational shifts from 16h00 – 01h00/20h00 – 05h00
Pioneer, aggressive expansion pioneer account
Fun product to sell
Entertainment
Significant
advance
no cold calling more of a hot lead based on Customer using the free subscription for 3 months
easy to attain commission
Future work from home
Education and Experience:
English language proficiencyMinimum 1 year sales experience within an International center
https://www.ditto.jobs/job/gumtree/2491308791?source=gumtree
11min
1
SavedSave
Title: Social Media Support Customer Service Representative
Role description and duties:
Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalismFirst response on Social media platforms such as Facebook, Twitter, Instagram etc.Understanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according to processes and procedures.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on emails etc. including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support in writingSubmit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Requirements:
Matric/NQF Level 4 Equivalent Excellent comprehensive skillsExcellent writing and reading skillsExcellent typing skillsBe social savvyPrevious experience is advantageousLeadership and communication skillsGood presentation skills both verbally and writtenStable internet connection at home6 months Customer service experience6 months Social Media Experience
Salary and rates including allowances, incentives: you will earn a basic salary of R7 000.00 per month
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays
https://www.ditto.jobs/job/gumtree/469251521?source=gumtree
13min
1
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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy.
Their duties will include:
Describe the product benefits and features to potential customers
• Describe the product to potential new customers.
• Answer potential customers questions regarding the product to be taken to market.
• Let customers or clients know about additional product features and benefits.
• Continuously learn about the companys products/services and remain up to date with any changes.
Convert potential customers into leads
• Convert customer queries that are received into sales leads.
• Meet personal sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.
Escalate/solve any challenges and issues that customers are raising
• Identify common issues raised by potential customers related to the product or business.
• Investigate and solve customer problems.
• Escalate customer problems that need to be solved at a more strategic level.
• Meet with management to discuss possible improvements to the companys customer service.
This role has the following requirements:
Qualifications
• Matric Certificate
Experience
• A min of 1 year proven customer support experience or experience as a Client Service Representative.
Skills
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.
• Ability to multi-task, prioritize and manage time effective
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129
1h
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Our client is urgently seeking skilled Data Capturers:
Must have MatricChecks (Crim and Matric Verification)Able to wear Safety Boots & ReflectorWork in a warehouse open plan set upDon’t suffer from Ashma as it is a bit dustyAbsenteeism is a NO, NONo monthly doctors appointmentsCellphones not allowed during working hours only on breaks - off the floorClient will assess between day 1 to 3 on suitability (To determine if you are fit for the role)Production CapturingAbility to work under pressureWorking Hours Mon to Thu 08h00 to 16h30Friday 08h00 to 16h00Must avail themselves for work if requested for SaturdaysPossible Nightshift based on client requirements (Short notice)Must type minimum of 30 words a minute with an accuracy rate of 98%Client works on projects, so it could be a week or 2 or a month, depending on project timelineStaff will be at home between projectsMaximum contract period is up to 3 months (Issued monthly 1 month contracts).Contracts are issued month to month (max 1 month contracts or it can be 2 weeks within the month)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDE4MzQ3NzE/c291cmNlPWd1bXRyZWU=&jid=1748302&xid=341834771
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Our client is currently looking for a Greek-speaking Customer Service Representative who can help them deliver outstanding customer service to their international markets.Duties and Responsibilities:Greek-speaking advisors to provide superior airline reservation services to customers.Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times, and international airport requirements.Key SkillsJob Role: Customer Service Representative (Greek) Industry: Media / Communications Salary: NegotiableRequired Skills2 Years of ExperienceQualificationsNative/ Advanced level Greek & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre / travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutionsWork from home with your own Fibre fixed line internet connection & UPS solutionJob Types: Full-time, Permanent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ4NzQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121079&xid=1109_48744
2y
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Our client is currently looking for German-speaking Customer Service Representative who can help them deliver outstanding customer service to their international markets.Duties and Responsibilities:German-speaking advisors to provide superior airline reservation services to customers.Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times, and international airport requirements.Key SkillsActive listening.Adaptability.Attentiveness.Conflict resolution.Creativity.Decision-making.Dependability.Effective communication.Job Role: Customer Service Representative (German) Industry: Media / Communications Salary: NegotiableRequired Skills2 Years of ExperienceQualificationsNative/ Advanced level German & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre/travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutionsWork from home with your own Fibre fixed-line internet connection & UPS solutionJob Types: Full-time, Permanent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ4NzYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121081&xid=1109_48761
2y
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International Outbound Sales ConsultantsA leading USA based client is currently seeking high energy and self-motivated Sales Consultants to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services. This is a fun but fast paced environment and requires go-getters with a passion for sales.Education and Experience: MatricEnglish language proficiencyMinimum 1 year outbound sales experience within an International center is required Typing speed of minimum 35 wpmKey Competencies and Skills: Excellent communication skillspersuasivenesstenaciousnegotiation skillsstress toleranceeffective time managementSalary: R 35 per hour during training and R 40 per hour after training plus shift and travel allowancesWorking hours: Mon - Friday and every second Saturday or SundayRotational shifts from 16h00 – 01h00/20h00 – 05h00 Pioneer, aggressive expansion pioneer accountFun product to sellEntertainmentSignificantadvanceno cold calling more of a hot lead based on Customer using the free subscription for 3 monthseasy to attain commissionFuture work from home Education and Experience: MatricEnglish language proficiencyMinimum 1 year sales experience within an International center
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY0NDYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1155239&xid=1109_64461
2y
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BONA Magazine Highbury Media is looking for a creative, dynamic and detail-oriented digital editor with a passion for all things lifestyle and digital media to work on BONA magazine’s digital platforms. As an editor on BONA digital, you’ll have the opportunity to contribute towards the digital success of one of South Africa’s most well-loved publications. From celebs and entertainment to careers, fashion, fitness and home decor, our ideal candidate is someone that is obsessed with all things lifestyle- and media-related and can think of nothing more exciting than staying on top of the latest digital trends, creating dynamic digital content and adapting and strategising to ensure the growth and success of BONA’s digital channels.The successful candidate will be responsible for: - Planning, writing and managing digital editorial content across BONA’s website and social media channels.- Brainstorming and producing various digital content that is fresh, relevant and on-trend.- Assisting with management of various social media platforms (scheduling, writing captions and community management).- Keeping up to date with digital trends in order to keep the digital content vibrant, engaging and in-line with latest digital best practices.- Attending and digitally documenting events on behalf of the BONA brand.- Approving and scheduling commercial content.- Writing articles for the digital platforms when required.- Assisting in the creation of a digital content strategy.- Briefing in video content and other creative assets as necessary.Requirements: - Tertiary qualification in journalism and/or digital marketing with a strong interest in the digital sphere, specifically social media.- Proficient in WordPress and trending social media platforms (Facebook, Twitter, Instagram, TikTok, Pinterest and YouTube)- Excellent writing, copy-editing and organisational skills.- Proactive and self-disciplined with a strong sense of responsibility.- Able to work accurately under deadline pressure.- Positive, can-do attitude with a desire to learn and improve.- Be creative and familiar with digital trends and work with the digital group editor to constantly improve the digital numbers.- Have a clear understanding of the online news production environment, particularly in terms of how fast-paced it is.- Able to interview and write unique content, aggregate and edit copy.- Able to seek out commercial opportunities.- An effective communicator, with the ability to work with different personality types and across different departments.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0Njc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1220296&xid=1320_14678
2y
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*Reference: PC000957-MEH-3*
Our Stellenbosch based client is a global, market-leading provider of data and analytics solutions for investors. They are looking for a Jnr Financial Data Analyst to identify and report on private equity fund transactional data as well as private company characteristics and financial statement metrics.
EMPLOYMENT TYPE *: **PERMANENT*
SECTOR :* FINANCE*
START DATE *:* *IMMEDIATE / A.S.A.P*
*
DUTIES:*
* Detailed review and analysis of private capital fund financial reporting and online resources to accurately identify relevant fund and company level financial data
* Capture, enhance and maintain large volumes of financial data
* Develop an in-depth understanding of fund valuations, capital flow, performance reporting methodologies, financial statement metrics and industry classification standards
* Perform audits and other quality control functions for the content set
* Comply with all data policies, standards and processes
*REQUIREMENT:*
* Undergraduate degree – Majors in Finance, Accounting, Business Management & Information System
* 1-3 years relevant work experience
* Familiar with the financial markets, accounting practices and private capital
* Knowledge of MS Excel
* Experience with database applications (advantageous)
* Suitable work from home setup ( internet, workspace)
Interested? Apply on our website at (www.statusstaffing.com)(http://www.statusstaffing.com) or e-mail (margaret@statusstaffing.com)(mailto:margaret@statusstaffing.com) today.
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
R R15 000 - R18 000 - Monthly plus Pension + Medical Aid
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzc3NjBfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1136777&xid=1555_7760
2y
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Without land there are no projects and without you there is no land!
*Is this you?*
You’re able to demonstrate a win/win mindset and personal integrity, whilst building strategic relationships with internal and external project stakeholders. You have a high standard of written and verbal communication when it comes to infrastructure project stakeholders; it’s a different type of lingo and you’ve heard it all.
*What you’ll be doing (and why you’ll enjoy it)*
You will identify suitable properties and then get involved in the attainment and maintenance to secure those development rights that are needed to start the project development process. You will be involved in liaising with Project Managers, conducting the necessary research to identify the landowners and supporting on introductory calls with landowners to arrange site visits.
Part of your role will be aiding the negotiation process with landowners as well as assisting with the conceptualisation, drafting and execution of related agreements. Weekly progress reports will be needed, as well as the paper trail you know so well to keep.
*Where you’ll be doing it*
You will join a renewable energy leader with a number of technologies within their portfolio; wind, solar and hybrid projects. Cape Town will be your home with required business related travel.
*What you’ll need*
Your negotiating skills alongside a degree and at least 2 years of commercial experience, with proven success in a similar role are non-negotiable. Naturally, you would have experience with GIS software and things like Google Earth to find what you need to move the process along. It will be an advantage for you to have renewable energy experience already, particularly in wind or solar (utility scale).
*What’s in it for you*
The opportunity to join a well-established international renewable energy leader, that offers financially stability, values their employees and boasts an environment that views you as more than just a number.
*How to apply*
For a confidential discussion please contact Kayley Gordon on (021) 035 1433 or send your CV to (k.gordon@thetalentexperts.co.za)(mailto:k.gordon@thetalentexperts.co.za)
We appreciate that your CV might not be fully up to date. No problem just send us what you have.
We do respond to everyone! Just give us a few days to work through your application.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY3MTM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1260331&xid=1555_67138
2y
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This?Oh, just Africa’s fastest-growing digital agency, quietly revolutionising the digital marketing space. OS Digital is comprised of committed, remote teams with a focus on flexible work-life balance and continuous development. Our teams are doing incredible work for our international partner PrimePixels, which provides us with a global client base and allows us to create award-winning work across a variety of exciting industries.Since our inception in 2013, we’ve grown as a result of our committed clan of digital professionals who embrace the PrimePixels philosophy and approach: we’re intensely focused on the client’s exact needs and we bring together the right blend of expert skills in a carefully choreographed dance of digital professionals who absolutely love what they do. This synergy of passion and expertise is at the heart of our OS Digital formula, and the key that unlocks the PrimePixels magic.Now, we invite you to come and join the revolution. Overview: Our fast-growing digital marketing agency based in Cape Town is looking to grow our dynamic and fast expanding team. This is an amazing opportunity to further your career, work alongside and lead top talent and be part of a team working for international clients across a wide range of industries. We’re an innovative organization, with a strong focus on employee well-being and culture. Bravery| Work+Life | Grow What You’ll Be Up To: Our client has a large number of raw videos and content that needs to be edited and made fit for their social channels.Requirements: Skilled in:Video EditorPhotoshops skillsAdobeKnowledge of YouTube/mainstream socialsLocation: Remote Opportunity /Work from homeJob Type: Permanent, 145 hours a monthDesired start date: As soon as possibleWorking hours: 8am – 5pm UK time, Monday-Friday
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2NjQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1244631&xid=1320_16643
2y
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Established in 2013, Systemology is a Level 1 BBBEE IT Managed Services, Sales and Support Company. Systemology is based in Cape Town, South Africa; through our network of partners, we provide a complete ICT Managed Solution Service, which supports businesses through each stage of the various ICT Lifecycles. We provide various types of ICT support services from remote support, onsite support, or hybrid Support for both Microsoft and Apple Mac environments. We provide help desk, network, and communication solutions right up to the complete outsourcing of the ICT function.
We are looking for a ROCKSTAR Business Sales Agent in Cape Town. If you think you have what it takes to make a huge success in the IT Sales arena, then we want to hear from you!
Please reply via email only.
Experience and Qualification:
* Minimum 5 years’ experience in IT technical sales. Experience in any of these will be advantageous: Hardware, Software, fibre to the home and fibre to the business.
* Must have experience in selling IT Hardware and Microsoft Licensing. *Non-Negotiable*
* Have a good understanding of the businesses' products or services and be able to advise others about them.
* Matric
* Sales Qualification or Certificate. *Non-Negotiable* (Attach supporting documents)
Duties:
* Primary Focus: Obtaining new business.
* Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets
* seek out the appropriate contact in an organisation.
* Generate leads and cold call prospective customers.
* Meet with customers/clients face to face or over the phone.
* foster and develop relationships with customers/clients.
* understand the needs of your customers and be able to respond effectively with a plan of how to meet these needs.
* think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business
* work strategically - carrying out necessary planning to implement operational changes
* Draw up client contracts or agreements.
* As the business grows, ensure staff are on board throughout the organisation, and understand the need for change and what is required of them.
* seek ways of improving the way the business operates.
* Develop business processes to service the customers more efficiently.
* keep abreast of trends and changes in the business world
* help to develop and plan sales campaigns.
* create a sales pipeline.
* negotiate pricing with customers, and suppliers in some cases.
* increase sales of the business.
* carry out sales forecasts and analysis and present your findings to senior management/the board of directors
* develop the business sales and marketing strategy.
respond to getajob@systemology.co.za
16h
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TELUS International
AI-Data Solutions partners with a diverse and vibrant community to help our
customers enhance their AI and machine learning models. The work of our AI
Community contributes to improving technology and the digital experiences of
many people around the world. Our AI Community works in our proprietary AI
training platform handling all data types (text, images, audio, video and geo)
across 500+ languages and dialects. We offer flexible work-from-home
opportunities for people with passion for languages. The jobs are part-time,
and there is no fixed schedule. Whoever you are, wherever you come from, come
join our global AI community. www.telusinternational.com
We are hiring freelance English speaking Online Data Analysts
for a project aimed at improving the content and quality of digital maps, which
are used by millions of users globally. The job would suit someone who is detail-oriented,
likes doing research and has a good knowledge of national and local geography.
This is a freelance position
on a flexible schedule - you can work in your own time whenever work is
available. You will be completing research and evaluation tasks in a web-based
environment, eg verifying and comparing data, determining the relevance and
accuracy of information. You will be provided with guidelines for each task,
which need to be followed.
Requirements
Full Professional Proficiency in EnglishYou must be
living in South Africa for the last 2 consecutive yearsAbility to
follow guidelines and do research online using search
engines, online maps and website informationYou must have
familiarity with current and historical business, media, sport, news,
social media and cultural affairs in South AfricaBeing open to
work across a diverse set of Task Types (e.g. Maps, News, Audio tasks,
Relevance)Willingness to
learn and adapt to changing guidelines and tasksApplicants must
be 18 years or over.
Working on this project
will require you to go through a standard recruitment process (including
passing an open book assessment). This is a long-term project and your
work will occasionally be subject to quality assurance checks.
Why Join
the TELUS International AI Community?
Earn additional income with flexible hours to fit
your lifestyleBetter
work-life balanceBe
your own bossComplimentary
Well-Being package encompassing a wealth of well-being resourcesBe part of an online community
Payment
Rate of pay per task is
inclusive of reading task guidelines. Payment will be issued in accordance with
the terms of the contributor agreement upon successful completion of
tasks.
What’s next?
If this sounds like a role you’d be interested in
taking on, please apply below.
https://jobs.telusinternational.com/en_US/careers/PipelineDetail/Online-Data-Analyst-South-Africa/55206
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Title: Social Media Support Customer Service Representative Role description and duties: Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high professionalismFirst response on Social media platforms such as Facebook, Twitter, Instagram etc.Understanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on emails etc. including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support in writingSubmit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data Requirements: Matric/NQF Level 4 Equivalent Excellent comprehensive skillsExcellent writing and reading skillsExcellent typing skillsBe social savvyPrevious experience is advantageousLeadership and communication skillsGood presentation skills both verbally and writtenStable internet connection at home6 months Customer service experience Salary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R7 000.00 per monthDays & times of work: The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkwMjkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1224224&xid=1109_90291
2y
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International Outbound Sales ConsultantsUSA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.This is a no cold calling center with more of a hot lead based on Customers using the free subscription for 3 month, with a future work from home.Successful candidates will receive full product and systems training.Education and Experience: MatricEnglish language proficiencyMinimum 1 year outbound sales experience within an International center is required Typing speed of minimum 35 wpmKey Competencies and Skills: Excellent communication skillspersuasivenessnegotiation skillsSalary: Per productive hour, shift and travel allowance provided and incentives.Working hours: Mon - Sat rotational daysRotational shifts from 15h00pm – 04h00am
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkyMjU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1238262&xid=1109_92256
2y
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