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Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team.
The role as Customer Service Support Agent:
• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email Requirements:
• Well versed in Dutch and English (spoken, read and written)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• 1 to 2 years of customer service experience
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts Salary:
• Market related, based on the level of experience
• Laptop and Wifi Dongle provided
• Shift Allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202206 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202206
2d
1
Business Management InternWe are thrilled to announce a unique opportunity for a dynamic individual to join our team as a Business Management Intern. This 6-month fixed-term position will be work from home and will enable you to kickstart your career in the exciting intersection of business and marketing. Key Responsibilities:As a Business Management and Development Intern, you will play a pivotal role in shaping the growth and success of our New York City-based law firm. Your main responsibilities include:Contribute to Business Development: Utilize your marketing and advertising expertise to support the overall business development initiatives of our client.Operations Administration: Assist with all back office operations including bookkeeping, billing, accounts receivable collections, and managing software subscriptions.Market Research and Analysis: Conduct thorough market research to provide valuable insights that inform strategic decision-making.Proposal and Presentation Creation: Collaborate on the creation of compelling business proposals and presentations to showcase our capabilities.Identify New Business Opportunities: Work closely with the team to identify and pursue new business opportunities, fostering innovation and growth.Administrative Support: Provide essential administrative support as needed, ensuring the smooth functioning of various tasks.Executive Summaries and Reporting: Report directly to and be trained by the managing director. Requirements:To be successful in this role, you should meet the following criteria:Educational Background: Bachelors degree in Business (BCom) or a similar field with a focus on business management.Location: Must reside in Cape Town, South Africa.Academic Excellence: Demonstrate strong academic performance, especially in related coursework.Communication Skills: Possess excellent communication and interpersonal skills to effectively collaborate with team members and clients.Autonomy and Team Collaboration: Ability to work independently and as part of a team, contributing positively to a collaborative work environment.Technical Proficiency: Proficient in the Microsoft Office suite.Organizational Skills: Exhibit excellent organizational and time management skills to handle multiple tasks efficiently.Work Hours: Available to work during NYC hours (1500-2400 SA Time). This internship provides a unique opportunity to gain hands-on experience in the legal industry while honing your marketing and business development skills. If you are a recent graduate passionate about business development and marketing, we invite you to apply and be part of our journey.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjQzNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789260&xid=1108_182435
1d
1
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Our client, who has been in the property market for four decades, and is amongst the top 5 property brands in the country, is looking to build a new team of expert and dedicated agents for their branches in Greenpoint, Hout Bay and Camps Bay.
Requirements:
• Must have experience in the Property Telesales industry
• Must have your own laptop
• Follow a set strategy and will systematically work through standard operating process (SOP)
• Will be given a territory of approximately 6000 homes in an area with the objective of canvassing (calling) the entire area every 4 months
• Will work in partnership with 3 property sales agents
• Build the database of homeowners in the area, by calling between 50 and 80 home owners each day and offering them services Neighborhood Trend Report free service
• The Property Sales Agents will then follow up with those homeowners to interest the home owner in a valuation
• Each agent should do 10 valuations per month (total of 30 in the territory)
• Objective is to help the Property Sales Agents with leads so as to list and sell properties and earn sales commissions
• Follow up and touch base with the home owners a few times per year, for example on birthdays and property anniversary
• Build a relationship and ensure that company remains top of mind in the home owners awareness so that when they ready to sell or rent they will the company
• Support in daily functions that will include the maintenance of the database and use of the CRM solutions Salary: R7 500 Per Month plus commission
Working Hours: 08:30am till 17:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202598 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202598
2d
1
SavedSave
Join Our Team as a Dynamic Sales Representative!Are you passionate about quality caterware, display ware, and tableware? Do you thrive in a setting that values culture and creativity? If so, we have the perfect opportunity for you!We are a nationally recognized company specializing in designing and manufacturing top-notch products for the catering, hospitality, retail, and home industries. Now, were on the lookout for a Sales Representative to join our vibrant team.
What were looking for:
Passionate Individuals:
Whether youre male or female, were looking for someone who exudes passion and enthusiasm.Cultural Fit:
Fluency in both English and Afrikaans is preferred, ensuring seamless integration into our relaxed yet professional environment.Industry Experience
: You must have a solid background in sales, particularly in the marketing of display ware, tableware, glassware, and kitchen equipment.Vehicle & Tech Savvy:
Own vehicle, laptop, mobile phone (dual sim), and tablet are essential tools for success.Communication Skills:
Stellar verbal and written communication skills are a must. We value engaging and personable individuals.Creativity:
Bring your creative flair to the table! Were seeking someone with a knack for presenting products in an appealing manner.Tech Proficiency:
From Outlook to Excel, you should be proficient in essential software tools.Goal-Oriented:
Drive and ambition are key. Were seeking individuals who thrive on achieving sales targets.Training & Development:
Youll start with a full-time office-based training period to ensure youre equipped with the knowledge and skills needed to excel.Market Competitive Benefits:
Enjoy a competitive salary, car/fuel allowance, tech essentials, bonuses for meeting targets, and more!Work-Life Balance:
We believe in a healthy work-life balance, offering 15 working days of annual leave.If youre ready to embark on a rewarding sales career with a company that values your skills and fosters growth, we want to hear from you! Join us in shaping the future of the catering and hospitality industry. Apply now and lets create something extraordinary together! Email your CV to craig@personastaff.co.za
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
SECTOR: Marketing; Sales
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004775/CS&source=gumtree
2d
1
SavedSave
Our client, a nationally recognized company specializing in designing and manufacturing top-notch products for the catering, hospitality, retail, and home industries is seeking a Sales Representative to join their team.
What were looking for:
Passionate Individuals:
Whether youre male or female, were looking for someone who exudes passion and enthusiasm.Cultural Fit:
Fluency in both English and Afrikaans is preferred, ensuring seamless integration into our relaxed yet professional environment.Industry Experience
: You must have a solid background in sales, particularly in the marketing of display ware, tableware, glassware, and kitchen equipment.Vehicle & Tech Savvy:
Own vehicle, laptop, mobile phone (dual sim), and tablet are essential tools for success.Communication Skills:
Stellar verbal and written communication skills are a must. We value engaging and personable individuals.Creativity:
Bring your creative flair to the table! Were seeking someone with a knack for presenting products in an appealing manner.Tech Proficiency:
From Outlook to Excel, you should be proficient in essential software tools.Goal-Oriented:
Drive and ambition are key. Were seeking individuals who thrive on achieving sales targets.Training & Development:
Youll start with a full-time office-based training period to ensure youre equipped with the knowledge and skills needed to excel.Market Competitive Benefits:
Enjoy a competitive salary, car/fuel allowance, tech essentials, bonuses for meeting targets, and more!Work-Life Balance:
We believe in a healthy work-life balance, offering 15 working days of annual leave.To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Marketing; Sales
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004777/N&source=gumtree
2d
1
SavedSave
Our client, a well-known national business that specializes in designing and manufacturing exceptional goods for the retail, home, hospitality, and catering sectors, is looking to add a Sales Representative to their team.
What were looking for:
Passionate Individuals:
Whether youre male or female, were looking for someone who exudes passion and enthusiasm.Cultural Fit:
Fluency in both English and Afrikaans is preferred, ensuring seamless integration into our relaxed yet professional environment.Industry Experience
: You must have a solid background in sales, particularly in the marketing of display ware, tableware, glassware, and kitchen equipment.Vehicle & Tech Savvy:
Own vehicle, laptop, mobile phone (dual sim), and tablet are essential tools for success.Communication Skills:
Stellar verbal and written communication skills are a must. We value engaging and personable individuals.Creativity:
Bring your creative flair to the table! Were seeking someone with a knack for presenting products in an appealing manner.Tech Proficiency:
From Outlook to Excel, you should be proficient in essential software tools.Goal-Oriented:
Drive and ambition are key. Were seeking individuals who thrive on achieving sales targets.Training & Development:
Youll start with a full-time office-based training period to ensure youre equipped with the knowledge and skills needed to excel.Market Competitive Benefits:
Enjoy a competitive salary, car/fuel allowance, tech essentials, bonuses for meeting targets, and more!Work-Life Balance:
We believe in a healthy work-life balance, offering 15 working days of annual leave.To apply, please send your CV with your salary expectations to liza-nelle@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Marketing; Sales
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004779/LN&source=gumtree
2d
1
SavedSave
Our client, a nationally recognized company specializing in designing and manufacturing top-notch products for the catering, hospitality, retail, and home industries is seeking a Sales Representative to join their team.
What were looking for:
Passionate Individuals:
Whether youre male or female, were looking for someone who exudes passion and enthusiasm.Cultural Fit:
Fluency in both English and Afrikaans is preferred, ensuring seamless integration into our relaxed yet professional environment.Industry Experience
: You must have a solid background in sales, particularly in the marketing of display ware, tableware, glassware, and kitchen equipment.Vehicle & Tech Savvy:
Own vehicle, laptop, mobile phone (dual sim), and tablet are essential tools for success.Communication Skills:
Stellar verbal and written communication skills are a must. We value engaging and personable individuals.Creativity:
Bring your creative flair to the table! Were seeking someone with a knack for presenting products in an appealing manner.Tech Proficiency:
From Outlook to Excel, you should be proficient in essential software tools.Goal-Oriented:
Drive and ambition are key. Were seeking individuals who thrive on achieving sales targets.Training & Development:
Youll start with a full-time office-based training period to ensure youre equipped with the knowledge and skills needed to excel.Market Competitive Benefits:
Enjoy a competitive salary, car/fuel allowance, tech essentials, bonuses for meeting targets, and more!Work-Life Balance:
We believe in a healthy work-life balance, offering 15 working days of annual leave.To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Marketing; Sales
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004776/H&source=gumtree
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202424
2d
1
Surgo is recruiting for an experienced Mandarin Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Mandarin and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Mandarin and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the po...Job Reference #: 202354
2d
1
SavedSave
Surgo is recruiting for an experienced German Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak German and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both German and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the position...Job Reference #: 202351
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202422
2d
1
Surgo is recruiting for an experienced Cantonese Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Cantonese and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Cantonese and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the...Job Reference #: 202359
2d
1
Our Client who is a well know Leader in the Airline Reservations industry is seeking to employ GREEK, ITALIAN, GERMAN, Speaking Agents to join the team on a permanent basis with a very competitive salary. If you meet the below requirement feel free in making contact with us.
This position is REMOTE based all over South Africa!!!!
Job description: • Work for a prestigious airline brand on various work streams• Assistance to passengers with pre & post flight departure travel-related queries in customer relationsdepartment in Greek & English languages• Work on airline reservations systems & handle outbound voice calls, written correspondence & othermultimedia channels daily.• Fully paid product and systems training provided.• Daily interactions with international passengers with queries and compliments• Required to meet specific key performance indicators and meet expected client service levels.• Demanding and time-sensitive call Centre environment
Requirements:• Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)• We are targeting candidates located in South Africa• Permanent residence permit/ South African ID holders preferred.• VISA candidates will be considered for foreigners residing in South Africa.• Excellent Computer literacy & technical skills• No criminal record.
Additional Information :
Work from HomeLaptop will be provided. Candidate must have fibre / stable ADSL internet connectivity.Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may beconsidered - minimum of 20 hours per week)Working hours: Mon-Fri 08h00 – 19h00 including weekends (09h00-17h00). EU daylight savings willapply. .Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjI4ODg0NTQ4P3NvdXJjZT1ndW10cmVl&jid=1561314&xid=4228884548
2d
1
Surgo is recruiting for an experienced Ukrainian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Ukrainian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Ukrainian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the...Job Reference #: 202363
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Surgo is recruiting for an experienced Japanese Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Japanese and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Japanese and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the po...Job Reference #: 202352
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202420
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Surgo is recruiting for an experienced Russian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Russian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Russian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the posit...Job Reference #: 202361
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In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
Responsibilities:
• Policy Sales: Following up on quote requests, taking inbound calls, and assisting customers to take out policies or add additional coverage to their existing policies
• Reporting and Administration: Ensuring all internal and external processes are followed, allowing for accurate reporting, and meeting internal and partner requirements Requirements:
• Grade 12 (minimum)
• Must have your own transport
• Must have a Neutral Accent - fluent in English as this is for a International campaign
• Practical experience in sales / upselling (advantageous)
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy speaking over the phone and building relationships with clients
• Be a team player
• Love learning, chasing targets, and problem-solving
• Be able to listen well to match the best products with clients individual needs
• Full training is provided Remuneration Benefits:
• Market Related (depending on experience)
• Shift allowance
• Commission earnings based on monthly sales and conversion rate
• Hybrid working environment 3 days in office and 2 days work from home Working hours:
• Early shift: 12:00am to 08:00am
• Late shift: 02:00am to 10:00am Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202603 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202603
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Overview:
The Export Manager is responsible for defining and implementing export sales strategy to meet the sales, volume, and profitability objectives for the assigned markets. This role is based in South Africa (Johannesburg or Cape Town preferred) with frequent business travel to export markets, i.e. Africa, Middle East, Indian Ocean Islands and other areas as required.
Minimum requirements:
Grade 12Post matric qualification in Commerce/Finance/Marketing or equivalent relevant degree2+ years’ experience in Export Sales (preferably in FMCG)5+ years sales/business development experience in FMCGSound knowledge and experience of Export laws and regulationsAble to work from home, and travel to see clientsValid drivers license and own vehicle
Responsibilities:
Designs business development strategy, product portfolio and go-to-market strategy for the assigned markets.Executes new product launches in selected export countries.Responsible for sales revenue and P&L for the assigned markets.Responsible for distributor selection and managing distributor relations.Prepares Annual Sales Plan for the assigned countries, factoring growth and financial targets.Strives to deliver sustainable sales growth and financial targets in the short and medium term and seeks opportunities to exceed the set sales target.Executes general pricing, promotional pricing and trade margins within guidelines and pricing bandwidth.Monitors trade spend and provide sales and volume forecasting monthly.Cross-functional liaison to ensure all relevant functions are aware of our key success factors and issues in the export markets.Monitors and analyses market trends, consumer behaviour and competitor activity to identify new opportunities in selected export countries.Keep local teams informed regarding legal requirements for pack design; wording and use of brand Trademarks and logos, etc to ensure legal compliance in Export markets.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTc2ODk0Njg5P3NvdXJjZT1ndW10cmVl&jid=1520171&xid=1976894689
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Control Systems Engineer / Automation Engineer / Systems Engineer required to join a dynamic industrial automation solutions provider. You will work with a team of experienced and skilled automation engineers. We desire an engineer with 3-5 years experience in implementing industrial automation solutions. This position will be based at our clients offices in Cape Town.
Their benefits include travel allowance, they contribute towards a medical plan and towards a group scheme (disability and death). A company PC and mobile phone will be provided as well.
Our preferred candidate will be able to demonstrate solid experience in implementing industrial automation solutions in multiple industries and on multiple control system platforms. Furthermore, project management experience will be highly advantageous.
Responsibilities include but are not limited to:
Industrial automation and process control engineering functions.Design and implementation of automation systems.PLC programming.SCADA development and programming.MES & reporting system development.Factory acceptance testing.Commissioning on site.Support assistance on site.Support / breakdown assistance on site.
Desired skills & knowledge:
Familiar with Schneider EcoStruxure Machine, Automation & Control Expert, Vijeo Designer.Familiar with Aveva Wonderware InTouch, System Platform, Historian, Plant SCADA (Citect).Familiar with Siemens TIA Portal, Step 7.Familiar with Rockwell Automation Allen Bradley RS Logix 500/5000.Familiar with Inductive Automation Ignition SCADA.Knowledge of PLCs, SCADA, SQL, MS Windows & MS Server.Knowledge of Ethernet network configurations.
Additional requirements:
Tertiary engineering education.3 to 5 Years experience in implementing industrial automation and process control solutions.Strong interpersonal skills and the ability to work in a team environment.Excellent written and verbal communication skills.Ability to work efficiently in a fast-paced multi-tasking environment.Continuously seeking to develop personal skills.You are motivated and ambitious.Be willing to work long hours as and when required.Be willing to traveland work away from home.You have meticulous attention to detail.A valid driver’s license.A valid passport.You must be able to legally work in South Africa.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQ2MzU2NTU2P3NvdXJjZT1ndW10cmVl&jid=1612309&xid=3346356556
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