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At TTEC, we’re all about the Human Experience. Elevated. As an Operations Manager in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our inaugural classes of customer experience professionals. Youll want to get in on the ground floor as many of our early employees in other markets have seen expedited career growth with TTEC.
• Develop and implement plans to successfully deliver exceptional results on campaigns• Handle client interface, deliver on SLA requirements• Focus on providing differentiation in a highly competitive industry by exceeding client expectations• Continuously promote a performance-driven culture and always work towards reaching for amazing results• Ensure that reporting and informational needs are met, and that management is kept well informed of daily activities and significant problems• Achieve financial and non-financial targets.• Improve the key success metrics associated with goals including:
o Customer Satisfaction Scoreo Service Level Goalso Quality Goals
• Lead, develop, motivate, operational teams• Manage the Contact Centre workforce. motivate and manage supervisory team• Ensure optimal service delivery through scheduling and continuous process improvement.• Coordinate training on new or revised information relating to services, products or processes of projects• Ensure all customer questions and complaints are resolved in a timely manner• Brainstorm with the team around issues or challenges that may hinder optimum performance and give recommendations to improve performance• Handle employee related issues. Monitoring attendance, punctuality and leave • Analyze data to determine operational trends and provide solutions to increase sales, service and quality levels in order to achieve and exceed targets and KPAs• Set up and manage performance measures.• Deliver daily, weekly and monthly reports.• Manage operating budgets. • Develop rewards and recognition incentives/programs.• Assist in forecasting resource requirements and ensure that recruitment campaigns are carried out in a timely manner to ensure that sufficient resources are in place to achieve agreed contact centre service, sales and quality targets• Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes• Work with IT and Infrastructure to ensure optimal operational efficiencies• Understand customers’ needs and identify solu...
https://www.ditto.jobs/job/gumtree/2598930931?source=gumtree
2y
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JUNIOR ADMIN. CONTROLLER / DAL JOSAFAT, PAARL – This position will be responsible to perform clerical information processing tasks and activities associated with the maintenance of Store Operations records and registers. Attend to general office applications with respect to routine procedural information
Requirements:
Matric/Grade 12
NQF 5 Certificate in Retail/Business administration (advantageous)
Valid Driver’s license
2 – 5 years’ experience in Sales/Retail/Operations environment either as an Assistant Manager or Manager (Clothing retail advantageous)
Computer Literate on Word and Excel
Key Accountability
Cash – Responsible for banking on a daily basis, cash ups, drop safe to be locked at all times, cash float checked and balanced.
Administration – Control standard of administration and procedures in the store, do all filing procedures, cash control, petty cash, stock control, personnel and internal request files, ensure all slips are signed by relevant staff ie: over-rides, voids and refunds, till open etc., ensure reporting is up to date, lay-bys to be checked, RTS done on regular basis, spot checks on cashiers to be carried out, controlling of the change, data capturing of stock.
Staff Management – Manage the cash desk area
Housekeeping – Maintain cleanliness in office and cash desk area
Shop floor function – Customer service
Merchandising – Ensure housekeeping standards are met
General – in absence of Assistant Manager to fill the role, perform any reasonable duties delegated by Management.
Salary: Market related
Application Process:
Apply online https://www.dittojobs.com/jobs/view/3674009141 or e-mail application CV with qualifications and recent head & shoulder photo to Solutions@workafrica.co.za, use “ADMIN. CONTROLLER PAARL” in the subject of the e-mail. If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessfulJob Reference #: ADMINCONTROLLERPAARLConsultant Name: Claire OReilly
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
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Boilermaker (6-month Contract Position)
Our client, based in the Northern Suburbs, is an Internationally established Manufacturing company. They are seeking to appoint a qualified and experienced Boilermaker on a 6-month contract position.
Minimum Requirements
Based in Cape Town
Grade 12 / National Senior Certificate
Qualified Boilermaker Trade Test Certificate
Minimum of 1 -2 years’ post trade experience.
A valid driver’s license with own reliable transport
Skills and Knowledge Required
Fabrication-Planning: Check that all parts comply with procurement register and data pack (Report any deviations). Check that all tools and equipment is available to execute task. Plan a working procedure for the task. Material cutting. Proper use of bandsaw, cut-off saw, cutting torch, grinder, etc.
Welding – Mig, Tig and Arc
Drilling and/or sloting holes. Proper use of hand drill, magbase drill, machining machine, etc.
Finishing/Grinding -Remove all shape edgers, burs, welding spatter, etc.(Prep for next phase)
Machining and Fitting - Planning: Check that all part comply with procurement register and data pack.(Report any deviations). Check that all tools and equipment is available to execute task. Plan a working procedure for the task. Complete MJR’s for parts require heat treatment or any process that can’t be done inhouse.
Machining: Use appropriate machinery to execute tasks for e.g. Proper use of lathe machine for turning, facing, grooving, parting, boring, tapping, etc. Proper use of milling machine for forming flat surfaces, cutting slots, drilling or reaming holes, gear cutting, etc. Proper use of surface grinding machine for surface finishing, remove material for small tolerances, etc. On completion of parts ensure that all shape edgers and burs are removed, and the part is treated for the next phase. (Lubricate and store in a dry area to avoid rust.)
Fitting: Appropriate fitting method must be used to perform tasks like: Fitment and alignment of drives, brakes, clutches, gears, sprockets, bearing, etc. Fitment of motors, pumps, gearboxes, etc. Fitment of Pneumatic and hydraulic components.
Installation- Planning: Check that all part complies with procurement register and data pack (Report any deviations). Check that all tools and equipment is available to execute task. Plan a working procedure for the task. Complete MJR’s for parts/items required to execute. Read and understand the layout, floor plans, routing and inspect site.
Installation- The installations of machinery and/or external components. The installations of water systems. The installation of pneumatic and hydraulic systems. The installation of platforms and strictures.
Testing and commissioning- Test the operation/functioning of the machine, component, system, structure, etc installed. Test the safety of the operation/function. Identify and address snags.
Please forward your CV to megan@personastaff.co.za
and indicate your salary expec
SECTOR: Engineering & Technical; Manufacturing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004764/MM&source=gumtree
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Infrastructure & Facilities Coordinator
Description
This position will serve to co-ordinate and undertake the effective functioning of the asset management processes based on required internal control measures, including co-ordinating the procurement of day-to-day goods and services for CallForce.
MAIN AREAS OF RESPONSIBILITY
ASSET Management
? Ensure that all assets are insured and damages to assets are claimed on time
? Ensure all assets are recorded and barcoded in the asset register
? Perform physical asset verification and submit reports.
? Establish the asset management capability of the organisation
? Monitor and review the capturing of all physical assets in the physical asset management register
? Monitor and review the allocation of assets in accordance with the relevant policy and procedures
? Manage the determination of the asset allocation according to policy and procedure of the organisation
? Manage capturing of asset information on the inventory list (room list) of the asset holder
? Make follow up on missing assets to ensure that they are accounted for
? Manage the performance of asset verification according to prescribed time frames,
? Compile reports on the state of assets,
? Manage the disposal/returns process.
? Follow asset management procedure for all assets delivered as per policy and procedure – updated asset registers at all times.
? Work Closely with IT and Finance managers and regularly update status and report on asset management progress.
INFRASTRUCTURE
? Facilitate all Infrastructure related builds, repairs, changes and general office maintenance.
? Build a database of contacts for services and products for all regions. CPT, DBN & JHB
? Assist in any other Facilities related responsibilities as advised by the Infrastructure Manager
? Daily Floor walks in CPT – weekly with video call to JHB and DBN.
? Ensure that all lights are always in working condition, replace where necessary.
? Ensure that all Doors are locked and in working condition
? Maintain a Health and Safety compliant work environment
PROCUREMENT
? Intermediate role, responsible for receiving all IT and Facilities related procurement requests (not limited to)
? Validate all procurement requirements based on available stockpiles held on each site
? Validate all procurement requests based on business justification and approval from a senior manager.
? Define procurement process and communicate to all business units
? Work closely with Finance on all procurement requests and ensure that all procured items are added to the asset lists once received and distributed and updated accordingly.
? ...
https://www.ditto.jobs/job/gumtree/904943294?source=gumtree
4d
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SA STEELWORKS - CLEANER (MALE CANDIDATE PREFERRED)
AIRPORT INDUSTRIA – CAPE TOWN
SA Steelworks has a position for a trustworthy, committed and hardworking Cleaner to join the SA Steelworks plant based in Airport Industria.
RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:
Housekeeping – Ensuring the cleanliness of the work areas in all departmentsCleaning of floors, work areasClean, dust and polish furniture and fittingsSweeping and mopping of floorsCleaning of walls and windowsCleaning and disinfecting kitchen, toilet and bathroom fixtures and floorsEmpty and clean waste containers dailyClean areas surrounding buildings, such as paths and entrancesAssist managers and other senior staff members with ad hoc dutiesAdhering to all covid 19 protocols in placeA variety of other physical labor work in our production department
QUALIFYING REQUIREMENTS
Minimum Grade 103-5 years minimum working experience as a cleanerAbility to write and read in EnglishMust be presentable and punctualBe prepared to work shifts, overtime, weekends and public holidays when requiredAbility to work independently and as part of a teamWilling and eager to learnHonest, trustworthy and reliableAbility to work under challenging conditionsBasic knowledge of Health & Safety rulesGood Communication SkillsIn good health & Physically fit
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjI5ODQ2MTQ5P3NvdXJjZT1ndW10cmVl&jid=1616378&xid=3229846149
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DMS CAMPAIGN (Digital Media Solutions) – USA night shift
What they will be doing –Lead generation from an existing client base/Cold calling for medical insurance and other campaign
What their typical Day will look like:
Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered to
Candidate requirements:
Matric 12 months outbound sales/customer service/Retentions/debt collection/tele sales/lead warming/insurance sales experience (Not essential but preferred)International outbound experience with sales/customer service (Not essential but preferred) Lead generation experience (as a duty)Neutral accentConfident/ PersistentMust be South AfricanMust be available immediately/ must be currently unemployed
Working hours: 16h00pm – 04:00am (night shift)
They will be working Monday – Friday plus 2 Saturdays a month (Possible)
Salary: R 40 per productive hour, shift and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/872251360?source=gumtree
4d
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Job brief (Lead Generation) We are looking for enthusiastic and easy to understand telemarketers to generate sales EOI’s or live transfers by cold calling Australian households. You will be responsible for influencing potential customers within the realm of Private Health Insurance, General Insurance, Finance, Superannuation and more.
A successful telemarketer must be friendly and persuasive. They must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The ideal candidate will be able to overcome objections, answer questions, know when to close whilst maintaining professionalism and being consistently likeable. The goal is to promote business growth by expanding the company’s clientele
Requirements and skills
Cold calling people using a given phone directory to sell products promote services.Using scripts to provide information about product’s features, prices etc. and present them benefitsProven experience as telemarketer or similar sales/customer service roleProven track record of successfully meeting sales quotas preferably over the phone.Working knowledge of relevant computer programs (e.g., CRM software) and telephone
systems
Excellent communication and presentation skillsProficient in EnglishSkilled in negotiation and dealing with complaints.Persistent and results-orientedPatient and able to handle customer rejection.
Working hours: 01h00am – 10:00am (night shift)
They will be working Monday – Friday
Salary: R 40 per productive hour, shift and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
https://www.ditto.jobs/job/gumtree/1739863262?source=gumtree
4d
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ROLLER – SA STEELWORKS
AIRPORT INDUSTRIA – CAPE TOWN
The SA Steelworks Rolling Mill team requires a committed, hardworking and trustworthy Roller to join their team. The Roller is responsible for ensuring high levels of production, high quality standards and that machinery on the roller stands are operating smoothly.
Responsibilities will include, but are not limited to:
Work closely with Mill Supervisor and execute all necessary tasks within stipulated timeframes.Will be responsible for machinery in the Rolling Mill department and ongoing efficiency with regards to bar rolling.Supervise all Roller staff, processes and functions.Will be responsible for the operation of the rolling floor (Parameter settings, Training of staff, Staff assessments, etc)Operation of the main roller stands and all related machinery.Interpret, plan and implement cleaning & maintenance schedules on the stands. (Housekeeping)Quality control according to desired standards.Ensure down time is used effectively in all areas.Compile status feedback report on stands.Ensure shift handover is conducted thoroughly and that all issues are reported clearly.
Applicants must have the following qualifying criteria:
Matric with Maths and ScienceMechanical background with 4 years’ experience working in a similar environmentMust be computer literate (Excel, word, outlook)Ability to meet rolling targets set by operational requirementsAbility to work under pressure in a demanding environmentStrong communication / reporting skills with the ability to work closely with Mill ForemanAbility to analyze potential failures and communicate accordingly with possible solutions.
Attributes:
Team playerConcentration & PrecisionAttentive to detailAbility to work independentlyExcellent standards in execution
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjgwMjA2MTgyP3NvdXJjZT1ndW10cmVl&jid=1746573&xid=2680206182
4d
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DMS CAMPAIGN (Digital Media Solutions) – USA night shift
What they will be doing –Lead generation from an existing client base/Cold calling for medical insurance and other campaign
What their typical Day will look like:
Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered to
Candidate requirements:
12 months outbound sales/customer service/Retentions/debt collection/tele sales/lead warming/insurance sales experience (Not essential but preferred)International outbound experience with sales/customer service (Not essential but preferred) Lead generation experience (as a duty)Neutral accentConfident/ PersistentMust be South AfricanMust be available immediately/ must be currently unemployed
Working hours: 16h00pm – 04:00am (night shift)
They will be working Monday – Friday plus 2 Saturdays a month (Possible)
Salary: R 40 per productive hour, shift and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/288950514?source=gumtree
4d
1
We have a vacancy for a Branch Accountant with a vehicle dealership
The role requires some of the following duties:
Interprets, compiles, and maintains automotive accounting information for the dealershipMaintain monthly vehicle inventory and flooring records and reconciliationsPrepare monthly financial statements for submission to manufacturer.Prepare monthly bank and balance sheet reconciliationsAssist with financial activities such as preparation of yearly budgets, cash flow, purchases
Requirements
Bachelor’s Degree in Accounting or similar Diploma in AccountancyMust have experience in motor industry and working in a vehicle dealership with brands like VW, Audi, Toyota, Kia etc.Experience with systems like Autoline, Kerridge etc.Sound knowledge of bookkeeping and accounting principlesMinimum of 4 years’ experience as AccountantNumeracy accuracy and diligence and good computer skills.Clear criminal record
Please send cv to charmaine@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/2543550444?source=gumtree
4d
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Our client, based in the Northern Suburbs in the manufacturing industry is seeking a qualified and experienced Boilermaker on a 6-month contract position.
Requirements:
Based in Cape Town
Grade 12 / National Senior Certificate
Qualified Boilermaker Trade Test Certificate
Minimum of 1 -2 yearsâ?? post trade experience.
A valid driverâ??s license with own reliable transport
Responsibilities:Â
Fabrication-Planning: Check that all parts comply with procurement register and data pack (Report any deviations). Check that all tools and equipment is available to execute task. Plan a working procedure for the task. Material cutting. Proper use of bandsaw, cut-off saw, cutting torch, grinder, etc.
Welding â?? Mig, Tig and Arc
Drilling and/or sloting holes. Proper use of hand drill, magbase drill, machining machine, etc.
Finishing/Grinding -Remove all shape edgers, burs, welding spatter, etc.(Prep for next phase)
Machining and Fitting - Planning: Check that all part comply with procurement register and data pack.(Report any deviations). Check that all tools and equipment is available to execute task. Plan a working procedure for the task. Complete MJRâ??s for parts require heat treatment or any process that canâ??t be done inhouse.
Machining: Use appropriate machinery to execute tasks for e.g. Proper use of lathe machine for turning, facing, grooving, parting, boring, tapping, etc. Proper use of milling machine for forming flat surfaces, cutting slots, drilling or reaming holes, gear cutting, etc. Proper use of surface grinding machine for surface finishing, remove material for small tolerances, etc. On completion of parts ensure that all shape edgers and burs are removed, and the part is treated for the next phase. (Lubricate and store in a dry area to avoid rust.)
Fitting: Appropriate fitting method must be used to perform tasks like: Fitment and alignment of drives, brakes, clutches, gears, sprockets, bearing, etc. Fitment of motors, pumps, gearboxes, etc. Fitment of Pneumatic and hydraulic components.
Installation- Planning: Check that all part complies with procurement register and data pack (Report any deviations). Check that all tools and equipment is available to execute task. Plan a working procedure for the task. Complete MJRâ??s for parts/items required to execute. Read and understand the layout, floor plans, routing and inspect site.
Installation- The installations of machinery and/or external components. The installations of water systems. The installation of pneumatic and hydraulic systems. The installation of platforms and strictures.
Testing and commissioning- Test the operation/functioning of the machine, component, system, structure, etc. installed. Test the safety of the operation/function. Identify and address snags.
To apply, please forward your CV to hannah@personastaff.co.za.
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your applicatio
SECTOR: Engineering & Technical; Manufacturing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004803/H&source=gumtree
4d
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SA STEELWORKS - CLEANER
AIRPORT INDUSTRIA – CAPE TOWN
SA Steelworks has a position for a trustworthy, committed and hardworking Cleaner to join the SA Steelworks plant based in Airport Industria.
RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:
Housekeeping – Ensuring the cleanliness of the work areas in all departmentsCleaning of floors, work areasClean, dust and polish furniture and fittingsSweeping and mopping of floorsCleaning of walls and windowsCleaning and disinfecting kitchen, toilet and bathroom fixtures and floorsEmpty and clean waste containers dailyClean areas surrounding buildings, such as paths and entrancesAssist managers and other senior staff members with ad hoc dutiesAdhering to all covid 19 protocols in placeA variety of other physical labor work in our production department
QUALIFYING REQUIREMENTS
Minimum Grade 103-5 years minimum working experience as a cleanerAbility to write and read in EnglishMust be presentable and punctualBe prepared to work shifts, overtime, weekends and public holidays when requiredAbility to work independently and as part of a teamWilling and eager to learnHonest, trustworthy and reliableAbility to work under challenging conditionsBasic knowledge of Health & Safety rulesGood Communication SkillsIn good health & Physically fit
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTc2ODAxMzc5P3NvdXJjZT1ndW10cmVl&jid=1515034&xid=3176801379
4d
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We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector.
This role is focused on providing professional inbound technical support for resolving technical customer queries with the goal of first call resolution and end-to-end service delivery.
SalaryGreat base salary and incentives with potential earnings of up to R 9000 per month
Key Responsibilities
Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relevant information to resolve the queryEnsure customer call backs to provide an update on the progress of the queryEnsure first call resolution on customer queriesStrive for excellence with every interaction
Minimum Requirements
Passion for customer service & must enjoy problem solving & exceeding customer expectationsExperience dealing with customer complaintsAt least 1 year experience in customer services, preferably in a call centerAt least 6 months technical support experienceMatricComputer literacy
Working Hours
06h00 – 22h00 Monday to Sunday on rotational shiftsAddress: 122 St Georges Mall Newspaper House, 2nd Floor, Cape Town
What you can expect
Value-driven company with a culture that focuses on “People Come First”Theoretical & practical world-class training to ensure you can apply what you have learnedExtensive support during incubation to ensure high levels of success in our dynamic operationLong-term growth opportunities
https://www.ditto.jobs/job/gumtree/718443707?source=gumtree
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Parts Sales Executive
We have a vacancy for a Vehicle Parts Sales consultant with vehicle dealership in Vredendal
Duties and responsibilities: Assisting walk-in clients and telephonic inquiries related to parts sales, Provide workshop technicians with parts as required, assist with parts displays on showroom floor, invoicing and payments for parts ordered
Requirements:
At least 2 or 3 years of experience with Vehicle Parts salesExperience working in a Vehicle dealership and with volume brandsStrong selling skills and ability to reach targetsCommunication and relationship building skillsKnowledge of working with automotive systemsClear criminal record
Basic salary plus commission and benefits
Please send cv to charmaine@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/3044365296?source=gumtree
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SA STEELWORKS- PRODUCTION SUPERVISOR
AIRPORT INDUSTRIA – CAPE TOWN
SA Steelworks has a Production Supervisor position available for a committed and hardworking individual. The successful candidate will provide support to the Production Department situated at Airport Industria branch, Cape Town. Applicants will be required to complete a skills test. Only candidates with an average of 70% pass rate will be invited for a personal interview. (SHIFT POSITION)
Responsibilities will include, but are not limited to:
Management of the floor operational proceduresManage quality standards in accordance with set targets and guidelinesManage risk by identifying potential failures and offering solutions to remedy riskTeam supervision to ensure smooth operation of the shiftManage floor consumables and spares to ensure that production runs smoothlyInvestigate incidents and communicate findings and possible solutions timeouslyComplete incident reports and submit such to the Line Manager or his delegateImplementation and monitoring of Occupation Health and Safety complianceManage and enforce housekeeping standards
Applicants must have the following qualifying criteria:
Matric (Maths compulsory)Diploma or studying towards a qualification in EngineeringMust be computer literate (Microsoft Office)Must have ability to detect machine discrepanciesExcellent Communication skills (verbal, written and presentation)Minimum 5 years’ experience in a production or mechanical environment;Self-motivated, self-driven individual able to perform well with minimum supervision;Must be able to work SHIFTSAbility to work under challenging conditionsMust have basic knowledge of Health & Safety RulesIn good health, physically fitOwn transport
Job title: Production Supervisor
Reporting to: Production Manager and Line Manager
Job type: Permanent position
Benefits include:
· Provident fund
· Medical aid
· Life cover at 4x annual salary
· Funeral cover
· 15 x paid leave days per annum
· Long service leave after five years of employment
Standard hours
07h00–19h00: Dayshift
19h00–07h00: Nightshift
Work rotating shifts and roster detailing exact work hours will be supplied
May be required to work overtime as per operational requirements
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjY2NDU2MTA2P3NvdXJjZT1ndW10cmVl&jid=1584794&xid=2666456106
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Internationally established Manufacturing Company based in the Northern Suburbs is seeking to appoint a suitably qualified and experienced Boilermaker with Fabrication Experience.
REQUIREMENTS:
Grade 12 / National Senior Certificate
Fitter and Turner Trade Test Certificate
Minimum of 2 years’ experience as a qualified Fitter and Turner in a manufacturing environment
Energetic, proactive and able to work under pressure
A valid driver’s license with own reliable transport
Skills and Knowledge Required
·Admin: Complete all Fabrication Request feedback paperwork. Complete MJR’s. Compile SOW and BOM for small FR. Complete all TSIS and H&S paperwork.
·Fabrication-Planning: Check that all parts comply with procurement register and data pack (Report any deviations). Check that all tools and equipment is available to execute task. Plan a working procedure for the task. Material cutting. Proper use of bandsaw, cut-off saw, cutting torch, grinder, etc.
·Welding – Mig, Tig and Arc
·Drilling and/or sloting holes. Proper use of hand drill, magbase drill, machining machine, etc.
·Finishing/Grinding -Remove all shape edgers, burs, welding spatter, etc.(Prep for next phase)
·Machining and Fitting - Planning: Check that all part comply with procurement register and data pack.(Report any deviations). Check that all tools and equipment is available to execute task. Plan a working procedure for the task. Complete MJR’s for parts require heat treatment or any process that can’t be done inhouse.
·Machining: Use appropriate machinery to execute tasks for e.g. Proper use of lathe machine for turning, facing, grooving, parting, boring, tapping, etc. Proper use of milling machine for forming flat surfaces, cutting slots, drilling or reaming holes, gear cutting, etc. Proper use of surface grinding machine for surface finishing, remove material for small tolerances, etc. On completion of parts ensure that all shape edgers and burs are removed, and the part is treated for the next phase. (Lubricate and store in a dry area to avoid rust.)
·Fitting: Appropriate fitting method must be used to perform tasks like: Fitment and alignment of drives, brakes, clutches, gears, sprockets, bearing, etc. Fitment of motors, pumps, gearboxes, etc. Fitment of Pneumatic and hydraulic components.
. Installation- Planning: Check that all part complies with procurement register and data pack (Report any deviations). Check that all tools and equipment is available to execute task. Plan a working procedure for the task. Complete MJR’s for parts/items required to execute. Read and understand the layout, floor plans, routing and inspect site.
·Installation- The installations of machinery and/or external components. The installations of water systems. The installation of pneumatic and hydraulic systems. The installation of platforms and strictures.
·Testing and commissioning- Test the operation/functioning of the machine, component, system, structure, etc installed. Test the safety of the operation/function. Identify and address snags.
Please forward your CV to megan@personastaff.co.za and indicate your salary expectations.
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
megan@personastaff.co.za
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In need of Advisor/ SME Trainer (Call Centre) (George Area)
The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. It is also responsible for providing assistance in the following: developing and improving the process-specific curriculum, conducting training needs analysis, creating content to meet the client-set updates, organizing cross- and up-skill training, and reporting to process owners
Needs
Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agentsMonitors and completes daily attendance tracking during the entire process training until nestingCampaign experience - Insurance or Utilities Formulates effective activities, exercises or assessments for learning improvementMonitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; make recommendations for improvementEnsure compliance to client and organizational policies and proceduresMaintains consistent and professional communications skills with supervisor, manager, operations management, peers and trainees/agentsDeliberate to identify new hires’ needs in training and nestingMonitor trainees’ post-nesting performance for the first 3 months after being endorsed to operationsDeliver the training content/context based on the agenda/curriculumDemonstrate effective leadership to individuals including new hires and tenured agentsImplement and demonstrate efficient training methodsCollaborate with the team for effective knowledge and skills transfer indispensable to the process and business needsParticipate in client calls and visits with the supervisor’s guidanceCollaborate with the quality and operations teams for process improvementConduct team huddles and provide floor and online support on process updatesDevelop and implement an effective system for process updates as and when required by the process/clients
Education
Matric and above
Experience
At least 12 months in BPO/ Call Centre environment
Please send contact details to
James Knoll
james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MjcyODMwNTM/c291cmNlPWd1bXRyZWU=&jid=1321142&xid=527283053
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At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our inaugural classes of customer experience professionals. Youll want to get in on the ground floor as many of our early employees in other markets have seen expedited career growth with TTEC.
What You’ll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In this role, you’ll support and motivate your team to make sure they’re on track to meet goals. You’ll work to answer associate’s questions, issues, and customer escalation while ensuring quality customer experience on every call as you’re the first line manager for your team.
You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You’ll
Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projectsBring your time management and organizational skills to manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your teamMotivate and develop your team with your open, honest manner and high level of integrity in providing feedback and acknowledging a job well done
What You Bring to the Role
Grade 12Continuously promote a performance-driven culture and always work towards reaching for amazingEngage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasksConsistently mentor and inspire othersCustomer focused mindsetComputer savvy
What You Can Expect
Knowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring mindsAnd yes... all the competitive compensation, performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you, including a basic salary of R 20 000, plus a R 2 000 medical aid contribution to a Discovery Health plan of your choice and other benefits including provident...
https://www.ditto.jobs/job/gumtree/3891064221?source=gumtree
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At TTEC, we’re all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa you’ll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our inaugural classes of customer experience professionals. Youll want to get in on the ground floor as many of our early employees in other markets have seen expedited career growth with TTEC.
What You’ll be DoingDo you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You’ll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
We’re looking for a Trainer to welcome and excite new hires as they start their new careers.
During a Typical Day, You’ll
Inspire and motivate learners to reach for amazingMentor and coach new hires within client training goals and time framesBring your interest in helping others to start their career journeys successfullyDeliver high quality client product training
What You Bring to the Role
High school diploma or equivalent2 years or more in training and adult learning or call center experienceTeam building and nurturing an inclusive learning environmentEngage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasksComputer savvyEncouraging coaching skillsWorking knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Zoom or ability to learn technology quickly
What You Can Expect
Knowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring mindsAnd yes... all the competitive compensation, performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you, including a basic salary of R 22 500, plus a R2000 medical aid contribution to a Discovery Health plan of your choice and...
https://www.ditto.jobs/job/gumtree/3369871953?source=gumtree
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