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Results for field agents in "field agents" in Jobs in North West in North West
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-Potchefstroom-FebMarch-1262923-Job-Search-02-16-2026-10-01-37-AM.asp?sid=gumtree
23d
Job Placements
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AGRONOMIST / TECHNICAL SALES MANAGERHIRING: Agronomist / Technical Sales Manager (seed science and sales) Are you a field-ready agricultural professional with a passion for seed science and sales? A well-established leader in the South African sunflower seed industry is looking for dynamic individuals to join their team! POSITION DETAILSSalary: R35,000 R40,000 CTC per monthBenefits: Provident Fund + Company Vehicle (not included in CTC)Locations: George | Howick | Pretoria(3 positions available please specify your region!)Hours: Mon Fri, 08:00 17:00 (Overtime/weekends required during peak seasons)Type: PermanentStart Date: ASAPLevel: Junior to Mid-level (25 years experience) WHAT YOU WILL DOAs the technical and commercial face of the business, you will:Drive Sales: Develop and execute regional marketing plans to smash sales budgets!Build Relationships: Advise farmers and agents, providing top-tier technical supportField Work: Plan, execute, and evaluate field trials for new seed varietiesPresent: Lead farmer days, study groups, and field demonstrationsStock Management: Oversee consignment stock and assist with regional stock takesTravel: Maintain a high-profile presence across a wide territory REQUIREMENTSEducation & Experience:Tertiary Qualification: BSc Agriculture, BSc Agric Management, BCom AgriScience, or equivalentExperience: 25 years in agronomical/technical sales (field crops/sunflower preferred)Sales Track Record: Proven ability to build relationships and hit targets Non-Negotiables:Drivers Licence: Valid Code B licence (Essential!)Bilingual: Full proficiency in Afrikaans and English (Speak, Read, Write)Skills: Good computer literacy and administrative abilityAttributes: Self-motivated, punctual, and comfortable working independently Advantageous:BASOS registrationSANSOR or CropLife SA certificationsExperience in plant breeding or agricultural exportValid SA Passport
https://www.jobplacements.com/Jobs/A/Agronomist-Seed-science--Sales-1270282-Job-Search-3-10-2026-7-11-29-AM.asp?sid=gumtree
1d
Job Placements
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Job Description:Your main role will be to promote solar power solutions, engage with potential clients face-to-face, and connect them with our call centre agents to generate qualified leads.This is a field-based position that involves travel, driving, and direct client interaction.Key Responsibilities:Promote solar panel products to potential customersEncourage clients to speak with our call centre for further assistanceDrive to different locations and meet clients in personMinimum Requirements:Valid drivers license and own vehicleMatric certificate (Grade 12)Clear criminal recordMust be willing and able to travel to Bellville If youre driven, confident, and passionate about making a difference in renewable energy, wed love to hear from you!
https://www.jobplacements.com/Jobs/F/Field-Sales-Agent-1205823-Job-Search-07-23-2025-10-36-56-AM.asp?sid=gumtree
8mo
Job Placements
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Minimum 24 years experience as a Data Scientist or Credit AnalystA completed degree in Data Science, Statistics, Mathematics, Computer Science, Finance, or a closely related field no shortcuts to the majorsA solid credit and financial risk background no benchwarmers hereStrong hands with Python or R, SQL, and statistical modellingExperience swinging at machine learning models built for credit riskA sharp understanding of credit scoring, risk metrics, and portfolio performanceA degree in Data Science, Statistics, Mathematics, Computer Science, Finance, or a related fieldWhy Apply??Because legends arent made watching from the dugout. Theyre made by stepping up, calling your shot, and changing the game.If youre ready to swing for the fences and let your data do the talking step up to the plateContact Chelsea Fisher on
https://www.jobplacements.com/Jobs/D/Data-Scientist-1266538-Job-Search-02-26-2026-10-14-14-AM.asp?sid=gumtree
3d
Job Placements
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Position: Call Centre AgentLocation: Germiston, JohannesburgDate: 25 February 2026We are looking for a reliable and professional Call Centre Agent to join our team. This hybrid role combines client-facing call centre work with field-based driving tasks, making it ideal for someone who can bridge office strategy and on-the-ground execution.Key Responsibilities:Handle inbound and outbound calls professionally, including debt collectionConduct field visits and client follow-upsPlan and optimise daily routes using navigation toolsMaintain accurate records of client interactionsDraft letters and manage correspondenceAttend virtual and in-person briefing sessionsEnsure professional and courteous client communication at all timesRequirements:1–2 years’ call centre experienceMinimum 3 years debt collection experience.Strong route-planning and navigation skillsExcellent interpersonal, negotiation, and persuasion skillsWell-presented with high emotional intelligenceAbility to maintain professional relationships in challenging situations.Valid Drivers licenseRemuneration:Salary is negotiable based on experience and qualifications
https://www.jobplacements.com/Jobs/C/Call-agent-1266452-Job-Search-02-26-2026-05-00-15-AM.asp?sid=gumtree
14d
Job Placements
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In this role, you will be responsible for managing incoming customer queries across multiple communication channels while ensuring accurate order processing and effective first-line technical support. You will liaise with internal teams to ensure efficient resolution of customer requests while maintaining high service standards. Education:NQF Level 4 qualification in Electrical, Mechatronics or a related technical field. Job Experience & Skills Required:Minimum 2 years experience in a customer support roleExposure to technical or industrial environmentsAbility to manage customer queries via phone, email and other platformsExperience with order processing and coordination with internal teamsStrong troubleshooting and problem-solving abilityExperience working with ERP or similar systemsExcellent communication and multitasking skills Apply now!
https://www.jobplacements.com/Jobs/T/Technical-Customer-Support-Agent-Electrical-Automa-1269641-Job-Search-03-08-2026-10-14-14-AM.asp?sid=gumtree
2d
Job Placements
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Morning All: Recruitment Managers, Recruitment Agencies, Business Owners and Hiring Teams.I'm Mr.EJ Frans from the Northern-Suburbs Kuilsriver area currently seeking any employment opportunity available in the following field's: delivery or logistics, towing (rollback Operator) warehousing, passengers transporter.Currently I'm obtaining a CODE 8+14 (PRDP) driver's license. I'm available immediately on request for any interviews.Please feel free to contact me if I meet your requirements for any reference request. Contact number: 067 791 0872Local or Long-distance.Open to any learnership opportunity in the trucking industry as we'll.Kind regards Mr.EJ Frans
4d
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