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Kwikmart requires drivers with own vehicle or motorbike for deliveries in and around Cape Town CBD and surrounding suburbs.
Any interested party can apply by downloading and registering as an agent on the Kwikmart Driver app https://play.google.com/store/apps/details?id=com.driver.kwikmart&hl=en_ZA&gl=US
Sign up and earn on the move as a Kwikmart Driver today!
11d
City Centre
Results for driving jobs in Jobs in Cape Town
1
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What Were Looking For: The Director of Brand & Product Marketing, reporting to the Senior Director, Brand and Product Marketing, is responsible for driving the marketing of the organizational and university partner brands represented in order to deliver to the organizations financial goals. This encompasses a comprehensive ownership of the product, its expressions and experience in the market, with a focus on delivering to the commercial objectives. The development of marketing strategy encompassing targeting of consumers; positioning (including strategic ownership of creative assets i.e. landing pages) pricing; and communications strategies (i.e. email, content, affiliates) is a core deliverable. The role involves leading a team of brand managers and strategists to create and leverage these tools to position the brand for growth, as well as driving a deep understanding of the relevant KPIs that determine the development/ success/ efficacy of these tools. The Director, Brand & Product Marketing is a senior member of the brand and product marketing team and responsible for contributing to overall team structure, resourcing and processes to align its efforts to deliver the marketing organizations overall goals. Responsibilities Include, But Are Not Limited To: External relationship management - Build team capability for strong consistent partnership management. Develop balanced relationships with all existing and new university partners through a data driven, trust based approach, alongside Portfolio Directors and GMs, acting as the unified voice of Marketing. Build the ability to strongly influence university partners to follow marketing recommendations on comprehensive marketing topics through superior selling and communication capabilities. Manage escalation of issues to Marketing VP. Assist more junior team members in strategic conversations, develop capability and understanding of team members in terms of handling partner conversations. Develop cross functional comprehensive broader brand marketing strategies and own brand focused marketing goals - Identify strategic goals for the brand team to deliver into the drive effectiveness and efficiency of existing and new overall marketing strategies & divisional goals through the development, evolution and implementation of a team wide annual planning process. Work across the marketing team (i.e. Web-Ops, CS, E-Commerce, SEO, Marketing Strategy, Media, PS&R et al) to create alignment & support and delivery to these prioritised brand goals across the 4Ps spectrum (price, product, place/ channel, promotion) with the goal of delivering greater value. Establish a critical communication channel between the broader marketing team and the brand team. Ensure alignment and support for these broader goals from university partners and the greater brand team. Develop and execute data-influenced product marketing strategies - Lead a team in creating best in cl
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAzMjgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243186&xid=317_203283
2y
1
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Do you want to build exceptional robust frontends for a range of applications across desktop, tablet and mobile devices that make the lives of customers easier?In this role you will be utilising the latest technologies around like React and Typescript to bring an inspired UI experience to the world-class backend systems. Analyse and design new features timeously in a variety of cutting-edge toolsDon’t delay apply today.Requirements: Degree in IT/computer science4+ years’ of experienceExperience building products using on React, Express, Node and DockerStrong knowledge of HTML5, CSS3, ES6 and Webpack.Knowledge of computer science fundamentals in object-oriented design, data structures and algorithms are a necessity Responsibilities: Write and maintain robust code that follow industry best practicesHave exposure to the full stack, writing unit, integration and acceptance tests for all componentsWrite build and deployment automation scripts for CI pipelinesImprove and optimize the performance of existing systemsWork with others to troubleshoot and root-cause errorsHelp us grow by mentoring other developersDrive innovation and improvement in the tech stackReference Number for this position is GZ 54165. This is a permanent position based in Cape Town offering a cost to company salary negotiable on experience and ability. Email Garth on garth@e-merge.co.za or alternatively call him on 011 463 3633 to discuss this and other opportunities that you may be seeking.E-Merge IT recruitment is a specialist niche recruitment agency with a wide range of positions available. We offer our technical skilled candidates’ options so that we can successfully place the right developers with the top companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MzkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215042&xid=1320_14392
2y
1
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Our client is looking for a Sales Representative to join their team.Duties and Responsibilities: Deliver on Regional volume and value. Support and motivate Business Partners by training their Teams, both in classroom and via Trade visits, manage and drive their stock replenishment all while nurturing and developing the relationshipEnsure that strategic customers are called on regularly by following a call cycleTo ensure continuous product availability in both partners and outletsEnsure sufficient stock rotation across channels and partnersTerritorial asset management for coolers and others.Identify strategic customer and ROI opportunities for asset placementIdentify, create, and implement ad hoc customer promotion solutions e.g. Meal combos in conjunction with the internal relevant stakeholders.Establish, develop, and maintain positive business and customer relationshipsAssist in the implementation of all national or regional key account promotionsPerform cost-benefit and needs analysis of existing/potential customers to meet their needsReach out to customer leads through cold callingResolve customer complaints by investigating problems and finding solutionsKeep management informed by submitting all required reports, weekly, monthly, and annual territory analysis, and feedback i.e. best practices and competitor and promotional trendsContinuously improve through feedbackMonitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Utilize free stock (Liquid Leverage) and sample stock to generate sales volume, instore presence, build instore displays and enable brand buildingMeticulously submit all required administration, as requested, on time & in fullLiaise regularly with our Distributors and merchandising partnersManage the sampling for the territory based on channel, outlet and target consumer, to drive sales volume and product exposure.Manage and nurture customer relations and assist/educate business partners, distributors, agents, and their sales teams to be the be best representatives of the brand.Excellent sales and negotiation skills.Excellent communication skillsGood organizational and time management skills.The ability to work well on your own and as part of a teamPrevious Customer Service experienceFlexibility Availability whenever requiredConfident and energeticExcellent sales and negotiation skills.Excellent communication skillsGood organizational and time management skills.The ability to work well on your own and as part of a teamPrevious Customer Service experienceFlexibility Availability whenever requiredConfident and energetic2 years sales experience in beverages or FMCG with credible quality referencesExcellent Computer literacyThe a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MTk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214608&xid=1109_84195
2y
1
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We are looking for a dynamic and passionate Jnr Account Manager who can manage a range of clients as well assist the AM team with administrative tasks.This role calls for a combination of relationship management, business strategy, operational excellence, strong communication skills and problem solving. You should be comfortable working within different teams in the company.Responsibilities:· Customer Account Planning· Monthly Client Meetings· Customer Strategies, Plans & Implementation· Communicating Client Feedback to Social Places Digital and Management Teams· Identify and communicate further opportunities for new products and integration.· Client On Boarding and Project Management· Client Dashboard Training· AM Team Support:o Assisting team with Zendesk Support tickets.o Assisting team with Monday.com. updates and follow upso Monthly customer reportingExperience (Non-negotiable): · 2 – 3 Years Digital Marketing Experience· 1-2 Years Account Management ExperienceQualifications and requirements: · Drivers licence and carAdditional skills/attributes: · Demonstrate leadership qualities· Good client relationship building and engagement skills· Able to work well in teams· Able to work independently· Able to work under pressure and meet deadlines· Able to passionately drive client satisfaction· Able to troubleshoot effectively and filter relevant information to clients
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0Mzg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215035&xid=1320_14385
2y
1
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A SaaS platform is looking for a HR Business Partner, who will cover the full employee lifecycle, including, talent acquisition, onboarding, employee development, retention, succession planning, rewards and recognition through to employees exiting the business.
In summary, this role is an execution focussed role that interacts with employees, leadership teams and department managers to communicate and guide the organizational HR strategy and in doing so ensure a positive and seamless employee experience that contributes to positive employee retention, performance, communication, change management, and culminates in growing and enabling a learning organisation.
This role will be a key partnership role to leadership and teams across the business that support the company’s global growing and evolving organizational and people needs
HR Partner
* Work with the leadership team to transform business priorities into an HR agenda
* Design, build and implement innovative and relevant initiatives related to human resources, change management, talent management and performance evaluation and reward and recognition
* Provide strategic business partnership and coaching to all employees in relevant business areas to positively impact the motivation, development, and retention of talent
* Work with the Head of People to build out HR programmes and policies that do not exist yet, but which will be important, as we scale
* Serve as the point of contact for employees - navigating the variety of goals and challenges that impact their work experience.
* Actively identify gaps, and deploy impactful people strategies that enable the organization to perform effectively, and scale efficiently as it grows
* Work with teams and leaders on change management, performance management and talent management initiatives.
* Role model the concepts and skills we teach with exceptional commitment to displaying Our Values
Recruitment
* Drive the recruitment process, in partnership with hiring managers, from start to finish, including placing recruitment advertisements to attract suitable candidates for vacancies, analysing CV’s of job applicants, interviewing candidates, providing feedback to unsuccessful candidates, doing reference checks and coordinating offers and contracts of employment.
* Manage and control 3rd party placements and monitor permanent employment requirements.
* Maintain an accurate recruitment database, while organising all placement fees with consultants and maintaining contact with external consultants.
Onboarding and off-boarding
* Help employees with any pertinent questions about policies and procedures, supporting various processes of the employee lifecycle: sick leave, annual leave, maternity and paternity leave, off-boarding and more.
* Manage all onboarding admin related processes end-to-end, including relocation when required, making sure every new employee feels supported and welcome.
* Build relationsh
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190099&xid=1555_25760
2y
1
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Our Cape Town office is looking for a Senior SEO Specialist/Analyst to join our Digital Team. This Search Engine Optimisation Analyst will be responsible for analysing, reviewing and implementing websites optimised for search, along with developing content plans to include keywords or phrases for increased long-term site performance.The SEO Analyst must have in-depth knowledge of Google Analytics, SEO site architecture, industry best practise methodologies, SEO audits and site optimisation. And a good understanding of the SEO limitations of the most common CMS platforms and workarounds.REQUIREMENTS Responsibilities: Reviewing and analysing client sites for areas that can be improved and optimised Preparing detailed digital strategic reports Identifying powerful keywords to drive the most valuable traffic Preparing detailed site audits with practical insights for improvements Identifying particular site SEO limitations and workarounds Analysing keywords and SEO techniques used by competitors Staying abreast of all client site changes, errors and rollouts Reporting skills and data analysis YouTube campaign optimisation Client presentation skills are a must Supporting Digital Strategy with research, competitor analysis and campaign strategy Key Requirements: 3 to 4 years’ experience in SEO (at agency level) Understanding of Digital Marketing Best Practices Prior experience in content marketing, content growth and SEO Working knowledge of search engine optimisation practices Working well in high pressure situations and thinking on the fly Outstanding ability to think creatively and strategically along with the ability to identify and resolve problems Excellent verbal and written communication skills Ability to work within a team and independently Experience with AEM, Hybris; Magento and Wordpress is an advantage Expertise with Google analytics and Google AdWords Google Analytics certified is an advantage Strong organisational, time management, and analytical skills Comfortable with MS Excel to manipulate data and create meaningful graphs An understanding of HTML/CSS and JavaScript would be an advantage Audit websites for SEO issues Identify and resolve SEO issues Performing competitive research, identifying what the clients competitors are doing right, what theyre doing wrong, and how these tactics influence the client Interested candidates must please submit a concise CV and salary expectation. Only shortlisted candidates will be contacted. Should you not hear from us
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MDU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214737&xid=1320_14054
2y
1
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Manage multiple projects, address reliability issues, track project metrics and manage budgets as your expertise and ambition as an IT Project Manager is sought by a dynamic Finance Administration Firm. You will be required to ensure project delivery dates are met with exceptional quality. The ideal candidate must possess strong leadership, ownership, teamwork, excellent communication with a deep curiosity and eventual competence around the system SDLC. You will also require 5+ years’ experience in a BA / Scrum Master / Project Management / Delivery role with a solid understanding of financial markets and financial systems, and be skilled with Flexcube, SQL, Front-end technologies like HTML & CSS, experience with the Retail Investment domain & Transfer Agency.Duties:Project management – Implementation and maintenance of effective delivery frameworks internally and with the outsourced IT service partner.Manage the delivery through the Software Development Lifecycle (SDLC) including client implementation of the change.Project and BAU delivery tracking.Professional project updates to clients.Manage client requests through the backlog and delivery pipeline.Ownership of the delivery of agreed priorities for the year.Responsible for delivery relationship with our outsourced IT service partners.Ensure that systems, procedures, and methodologies are in place to support outstanding project delivery.Develop a deep understanding of projects to gain insights into the scope of delivery.Take accountability for project delivery performance, meeting internal and external client expectations, and driving future demand.Analyse third-party as well as internal processes and create strategies for project delivery optimization.Performance and quality management - Recommend methods of improvement and see that actions are implemented on time for project delivery upgrades.Provide accurate and regular reports to management on performance of project delivery.Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.Requirements:5+ Years BA / Scrum Master / Project Management / Delivery experience.Understanding of financial markets and financial systems.Knowledge of –FlexcubeRetail Investment domainTransfer AgencyFront-end development technologies and tools e.g., HTML, CSS etc.Database query languages e.g., SQLWeb ApplicationsSDLC processHighly Desirable – BizagiDigiataSQL experience beneficialAttributes:Exceptional client-facing skills.Proven leadership skills with excellent communication and interpersonal skills.Strong organisational skills.Proactive with a sense of urgency and the ability to establish priorities and make decisions.Ability to simplify complex problems and processes in a challenging, dynamic enviro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExMjc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189786&xid=1320_11274
2y
1
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Company Description: Or client is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Their aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all customer expectations.The ideal candidate for this role will be responsible for producing automated reporting and analytical solutions to support business operations and business strategy.Responsibilities: • Work closely with senior marketing planners to drive key metrics such as response rate, marketing efficiency and ROI• Track and review performance of all areas to ensure targets are met• Setup measures and track strategic initiatives• Run ad-hoc in-depth analysis across different data sources• Understand the business process in order to create new analysis that will highlight areas for improvement• Develop analytics to review resource planning and discover opportunities to increase efficiency• Develop analytical models to drive sales opportunities within the customer base and improve contact strategies• Take the lead on assigned or self-initiated projects for the ops area from inception to execution• Serve as a soundboard for Operations Managers relating to challenges and solutions for their specific areas• Work with BI and Product owners to find automated solutions to streamline operational processesRequirements: • Mathematics or Statistics related degree (preferred)• Minimum of 2-3 years’ experience in analysing data• MS Excel proficiency• SQL query writing skills is essential• Experience in big data reporting packages will be an added advantage (e.g. PowerBI/ Qlikview/ Tableau)Benefits: • Flexible benefits to structure your own package• Creative agile work environment• Flexible working hours• Café and lounge area• Staff restaurant with a variety of healthy meal optionsValues: • Keep Innovating – we have the courage to contribute new ideas and turn those ideas into reality.• Think like an entrepreneur – we treat the business like its our own.• Keep it real – we are mindful of the impact of our words and actions.• Raise the bar – we strive to deliver excellence in everything that we do.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNjI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178661&xid=1109_70624
2y
1
Instructional and Learning Designer (JB1652)Century City, Cape TownR30 000 R35 000 per monthThe main purpose of the role of an Instructional and Learning Designer is to lead planning, sourcing, developing and management of all learning materials and storyboards. The role will design engaging learning activities in the context of a subject discipline and in collaboration with subject matter experts (SME) and other key stakeholders such that teaching and learning interactions support the student learning experience and success. This requires a knowledge of learning science and instructional design theories that are applied to online course development, and reflected in reviews and updates of copy and artefacts within the Moodle Learning management systems ( LMS) and interactive lessons in articulate rise and the course materials.Key Responsibilities:Drive online projects and support key internal stakeholdersWorking on multiple online related projects for onlineWork with subject matter experts on delivering course content for online course materialInstructional design/learning designer/ story boardingApply tested instructional and learning design theories, practice and methods to inform the storyboarding processAssist with providing exercises and activities that enhance the learning processAssist in the creation of supporting materialReview and support of the LMSProof reading and course testingCreate engaging learning activities and compelling course content that enhances retention and transferApply tested instructional design, practice and methodsIdentify target audiences training needsAssist with providing exercises and activities that enhance the learning processAssist in the creation of supporting materialResearchConduct instructional research and analysis on learners and contentConduct research and online coursesAdministrationCheck course content is received timeously
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189257&xid=1109_74183
2y
1
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Rent a Polo Vivo for bolt or indrive for Weekly target.
Available in CAPETOWN only.
WhatsApp ONLY 0783596104
11h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• ...Job Reference #: 202419
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202422
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202421
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202423
2d
1
SavedSave
im looking for yung driver please call me
16h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experi...Job Reference #: 202640
2d
1
We are
searching for presentable, super SALES FLOOR MANAGER to join their team in
Paarden Eilend, Cape Town. The ideal
candidate should possess a combination of industry knowledge, business
management skills, and a sales and customer-focused mindset to ensure the
smooth operation and success of the business.
Working hours:
Monday to Friday, 8.00 am to 5.00 pm. Alternate weekends, Saturday 8.00 am to
3.00 pm, Sunday 9.00 am to 2.00 pm. Alternate Public Holidays, 9.00 am to 2.00
pm.
KEY
RESPONSIBILITIES :
-
Manage and mentor the sales team on service standards, product
knowledge, and customer interaction
-
Resolve customer queries and complaints promptly
-
Develop and maintain high customer satisfaction levels
-
Drive sales by ensuring that deals are closed by internal Sales
Representatives
-
Setting and monitoring sales budgets (monthly and annually) and
achieving sales targets
-
Ensure displays and pricing on the sales floor are updated and correct
-
General upkeep, maintenance, and attractiveness of the sales floor
-
General sales administration
-
Ensure compliance with company policies and procedures
-
Preparing training programs and training reps on weak areas
-
Monitor and control days off and leave
-
Using the disciplinary procedures, if appropriate, to correct
unacceptable behavior. Monitor reps attendance and conduct and initiate
appropriate counseling or disciplinary action where necessary
-
Liaise with the Head Office Marketing Department and Branch Manager in
creating the monthly advertising schedule, input on current adverts and advise
on current in store trends
-
Responsible for opening and closing of store as per internal roster
Key Requirements
·
Matric
·
Diploma in Management
·
Minimum 5 years sales management experience
·
Strong leadership and supervisory skills
·
Excellent communication and interpersonal skills
·
Problem-solving and decision-making capabilities.
·
Must have strong attention to detail, administrative and organisational
skills.
·
Proficiency with MS Office and ERP systems for Retail.
Salary – R 25 000 CTC
Start:
ASAP
To apply for the Sales Floor Manager | Cape
Town | Tiling industry positions please send your detailed CV in a Word
document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL
BE CONTACTED.
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
16h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of expe...Job Reference #: 202647
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202424
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of expe...Job Reference #: 202643
2d
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