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Summary:
We
are seeking a dynamic and organized Receptionist/Administrator to join our
team. As the first point of contact for our company, you will play a crucial
role in providing exceptional customer service and administrative support to
both internal team members and external clients. This position requires a
proactive individual with excellent communication skills and a strong attention
to detail.
Duties
and Responsibilities:
Front
Desk Management:
Monitor the gate, greet visitors and direct them to the appropriate
person or department.Answer and direct incoming calls in a professional and courteous
manner.Manage the reception area to ensure cleanliness and organization.
Administrative
Support:
Assist with general administrative tasks such as data entry,
filing, and document preparation.Coordinate meetings and appointments, including scheduling virtual
meetings.
Sales
Support:
Assist the sales team in communicating with clients as instructed
in a timely fashion.Assist the sales team with generating formal quotations as
instructed.Address inquiries and resolve issues in a timely and efficient
manner.Maintain a positive and professional demeanour at all times.
Office
Coordination:
Manage office supplies inventory and place orders as necessary
through the procurement department.Coordinate with the manufacturing department and building
management for maintenance and repairs.
Qualifications/Skills:
Matric/Grade 123 years' work experience as a Receptionist/AdministratorProficiency in Microsoft Office Suite (Word, Excel, Outlook).Proficiency in Microsoft Teams and ZoomImpeccable organisational skillsExcellent verbal and written communication skillsStrong organizational and multitasking abilitiesAttention to detail
Job
Types: Full-time, Temporary, Temp to perm
Contract
length: 3 monthsPlease email your CV to: reception@aptprocessing.com
14h
1
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IntroductionOur client who is a MSP based in Rivonia is looking for a Project Technical Lead. The Company is a technology driven company and make use of technology to better aid and support their clients. Were are looking for motivated and dynamic young individuals who want to further their career in the IT industry.As a Technical Manager, you will play a crucial role in overseeing and managing the technical aspects of our professional services, ensuring the successful delivery of services to their clients. Your strategic thinking, technical expertise, and leadership skills will contribute to the continued growth and success of the organization.Duties & ResponsibilitiesTechnical Leadership:Act as the primary technical authority within the company, providing leadership and guidance for support and implementations.Collaborate with cross-functional teams, including project managers, solutions architects, and technical support staff, to ensure seamless project execution.Develop and set technical standards across the entire product portfolio and ensure that the standards are being adhered to.Define and implement necessary process and procedure to ensure a smooth running of the entire technical team whilst eliminating single points of failure within the teams and process.Define and implement a change control process for all internal as well as client changes.Client Interface:Serve as the technical interface between clients and our organization, ensuring clear communication and understanding of client issues and requirements.Work closely with the sales department to understand client needs and contribute to pre-sales technical discussions.Attend meetings with key clients to provide technical input where necessary.Problem Solving and Escalations:Utilize strong problem-solving skills to address challenges that may arise during project implementation or business as usual support.Proactively identify and mitigate potential risks, ensuring smooth transitions and a good predictable customer experience.Define and implement a process to manage inter-team escalations as well as escalations to third party vendors.Ensure that issues and escalations are resolved within the defined service level agreements.Team Collaboration:Collaborate with team members, fostering a positive and productive working environment.Drive accountability within the team, ensuring commitments and deadlines are met.Evaluate team members skills and capabilities and define training plans for individual team members.Manage training by facilitating external trainers and content.Defining training material and delivering continual internal training.Desired Experience & QualificationBachelor’s Degree in Computer Science, Information Technology, or related field.8+ years of experience in the IT industry, with at least 5 years within an MSP.Proven leadership experience, with a track record of successfully managing technical teams.Strong interpersonal and communication skills, with the ability to eff
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A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Project Coordinator in KwaZulu/Natal.The primary requirement for this position is the implementation of our client projects both on and off-site in line with signed off Client Service Level Agreements as well as project implementation plans / schedules. The role is responsible for operating within the confines of PMI’s Quality Management System which governs our accreditation and registration as a Skills Development Provider.1 – 2 years’ experienceRelevant NQF level 5 qualificationProject management skills and exposure to the project management environmentExperience in education, training and developmentExperience working with SETAs advantageousAdministration experience in an educational institutionWorking knowledge of MS office with strong Excel skillsOwn vehicle and driver’s licenseProject Scoping and ManagementEnsure that you and SDM, have met with the sales team and understand the required deliverables and time-frames of the agreed projectDraft a project plan/schedule as per client requirements and the Qualification requirementsEnsure SLA, seta and Audit compliance at all timesProvide information with regards to the billing (supporting documentation)Keep the sales informed of any developments on the project on a continuous basisLiaison with SMO, client, learners, COE staff, Quality Management ensuring all processes managed in line with our internal SOP and QMS processProject InitiationEnsure learners meet the minimum requirements of the selected qualification by conducting pre-assessments and providing the Account Manager with a report of the results and recommendationsConfirm and prepare venues and/or refreshments in accordance with project plan/SLAPrepare relevant documentation within the required timeframes to meet deadlines for client and Seta requirements including Letters of Intent where relevantSchedule and conduct Learner InductionsEnsure that learnership agreements are signed and supporting documentation is completed by the learners according to QMS requirementsComplete Learner sign-up and prepare all documentation in accordance with QMS requirementsComplete Learner Registrations with relevant Setas and obtain proof of registration and upload to SOP folderInterview facilitators to build the database – Provide scope to COE to validate and add to databaseProject CoordinationEnsure learnership agreements are handed over to the Administrator to check and scan and uploaded to SOP folderPrepare Registers for Induction and classesEnsure administrator hands over attendance registers and learner materialCollect and checking attendance registers before handing over to administrator to uploadEnsure leave forms are submitted and handed over to administrator where applicableEnsure administrator continuously updates QA f
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Job Description:Absa is seeking a skilled Salesforce Business Analyst to join our team and take ownership of an in-process Business Requirements Document (BRD) related to our CRM system. The successful candidate will be responsible for completing the BRD and managing requirements going forward, ensuring alignment with business objectives and Salesforce best practices. This role offers an exciting opportunity to contribute to the enhancement of our sales processes and customer relationship management capabilities.Key Responsibilities:Lead the completion of an in-process Business Requirements Document (BRD) related to Salesforce CRM.Collaborate with stakeholders to gather and analyze business requirements, ensuring clarity, accuracy, and alignment with organizational goals.Translate business requirements into functional specifications and user stories, leveraging your knowledge of Salesforce capabilities.Work closely with developers and other team members to ensure that technical solutions meet business needs and adhere to Salesforce best practices.Manage ongoing requirements gathering and refinement processes, proactively identifying opportunities for improvement and optimization.Provide guidance and support to end users, ensuring effective utilization of Salesforce features and functionality.Contribute to the development and implementation of training materials and documentation to support user adoption and knowledge transfer.Requirements:Bachelors degree in Business Administration, Computer Science, or a related field.Proven experience as a Business Analyst, preferably with a focus on Salesforce CRM.Strong understanding of sales processes and CRM concepts, including leads and campaigns.Proficiency in Salesforce configuration and customization, including the ability to create custom objects, fields, workflows, and reports.Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into clear, actionable solutions.Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.Detail-oriented with a focus on quality and accuracy in all aspects of work.Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Business Analyst) are a plus.Additional Skills (Preferred):Experience with agile methodologies and tools (e.g., Jira, Agile Scrum).Knowledge of data management best practices and data migration strategies.Experience with Salesforce Lightning and related technologies.Familiarity with Salesforce integration tools and techniques.If you possess the required skills and experience and are passionate about leveraging Salesforce to drive business success, we invite you to apply for this exciting opportunity as a Salesforce Business Analyst at Absa. Join us in shaping the future of our CRM capabilities and delivering exceptional value to our customers. Please note that by submitting your person
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Are you a seasoned professional with a passion for asset management distribution? An esteemed financial services company is seeking a talented Manager to lead their dynamic team. The purpose of the role is to drive and implement the strategy to increase the companys market share, in the Institutional environment, whilst asserting leadership for the Institutional team. The focus is on growing Assets Under Management (AUM) for asset management capabilities and to increase gross and net margins for the business in a sustainable manner.Responsibilities and Duties:Partner with Head Distribution to develop a robust growth strategy and performance matrix for the Institutional distribution function in the company to address distribution across different segments in the market.Ensure the execution of the afore-mentioned strategy through effective leadership and management of the Institutional Distribution team.Assess the current client value proposition (CVP) and strategies relative to institutional clients needs, highlighting opportunities and potential for increasing market share per segment.Proactive review and assess the marketing-, distribution and sales strategies for each asset class to ensure continuous growth and increased brand awareness.Collaborate with internal distribution partners in the company to identify and grow additional sources of new business.Evaluate how to collaborate in certain circumstances and strategic opportunities across segments without impeding on the strategies for growth in the respective segments.Drive and ensure alignment in strategy and operations within the company by collaborating strongly across investment management professionals, product development and the institutional team.Identify prospective clients and new opportunities in the market for the company.Proactively manage stakeholder relations on behalf of the company with all key role players in the industryStrategically partner with internal stakeholders and Heads of functions to ensure Institutional clients are serviced through a focused client service proposition.Maintain engagements with key clients through regular reporting and servicing of existing clients, including report backs to asset consultants and Boards of trustees of pension funds.Responsible for driving and overseeing the tender process from start to end to ensure that all relevant tender documentation is in place and due diligence processes have been concluded.Provide authoritative expertise and advice to clients and stakeholders.Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Create a positive work climate and culture to energize employees, give meaning to work, minimize work disruption, and maximize employee productivity.Demonstrate exemplary leadership behavior through personal involvement, commitment, and dedication in support of organizational beliefs and values.Effective ensure an efficient working
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Our client is looking for a Customer Service Representative.  This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role based in JohannesburgThe principal accountabilities of the Customer Service Representative (=CSR) ensures a qualified and timely execution on the internal and external administrative processes, covering the pre-order, order and post order requirements including, but not limited to, customer service and support, order management and processing, pricing control, customer delivery and inventory management within the ERP system as well as non ERP requirements, e.g. forecasting, and stock managementMatric is essential.3 years of work experience in customer service / order processing.Ability to apply business rationale and independent thinking.SAP experience or any ERP systems experience is non-negotiable.Prior SAP experience in order-processing is a must.Being friendly and understanding for customer needs.Sound knowledge in logistics and shipping familiar with export documentation e.g. Letter ofCredit, Bill of Lading, Airway Bill, Export Letter of Credit orders, preparation of banking documentsUsing Trade Services online banking system etc.Experience in processing SSA import shipments is preferred.Good team player, able to work independently and takes initiative to resolve issues.Willing to learn many new tasks and develop minimum technical knowledge of the product line.Meticulous, organized and possesses positive attitude.Good communication and interpersonal skills. Fluency in spoken and written English.Basic knowledge of Financing, Credit Management and Global Trade Services will be advantageous.Cover full spectrum of pre-order, order and post order services required from product planning to delivery of the product to customers and collection of outstanding dues.Perform complete order to cash process for organizations customers in MEA region.Demonstrate a clear understanding of order-to-cash business processes and support the CS Supervisor to make critical decisions that support both strategic plans and tactical objectives for customer service team.Manage relationship and services with key internal / external customers for order and returns processing.Implement processes, establish and monitor key performance indicators that fosters swift and efficient completion of the full pre to post order stages in MEA region.Ensure extension in SAP on material codes, plant codes and customers.Compile Stock on hand (SOH) report and monitor stock levels in country.Forecasting and planning with sales, supply and sourcing partners to have a continuous flow of stock in country.Maintain SOH report post any sales.Establishing regulatory requirements for importation and actioning any required processes to ensure regulatory compliance.Coordinate the preparation of shipping documentation for the customers: Liaising with
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Your verbal and written communication, in English and Afrikaans, at all levels as well as the following:Formal Education:Completion of the NQF Level 5 qualification.Successful completion of the RE 5 Examination Level 1.Experience:A minimum of five (5) years working experience within the Insurance industry.A minimum of three (3) years experience in an underwriting management position.Proven experience in people management.Prior experience in managing underwriter performance, growth, and sustainability.Experience operating at a managerial level in the short-term insurance industry is a must.Proven track record of conducting high-level negotiations.will enable you to perform the following duties:Processes - High-Level Operational Oversight and Complex Risk Management:Provide strategic guidance to the team in line with corporate vision and organisational goals, effectively communicating their implications.Focus primarily on managing complex risk placement, liaising with internal and external stakeholders as required.Evaluate and report on the units performance to the COO, setting realistic goals and managing capacity.Oversee adherence to compliance standards and work towards optimising processes to ensure the quality of service.Engage in strategic projects and operational improvements to enhance underwriting practices.Uphold and maintain quality standards that promote client satisfaction and cost efficiency.People - Team Management and Development:Foster a positive work environment that supports the professional growth and development of team members.Ensure high staff morale, effectively managing internal and external relationships.Motivate and lead underwriters, building and maintaining a cohesive team.Promptly address operational performance issues and escalate irresolvable problems to the COO.Client - Service Excellence:Provide strategic support to the sales team in acquiring and retaining profitable business.Ensure the prompt resolution of customer queries/complaints, maintaining open lines of communication during the process.Implement work routines that align with operational plans, effectively managing service delivery goals.Oversee the correction of unprofitable policies and ensure that policies are not overexposed.Technology - Continuous Improvement and Efficiency:Drive changes aimed at improving operational effectiveness and efficiency.Deliver periodic reports on performance and potential improvements to the COO.Identify and recommend areas or ways to enhance processes and procedures.
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Channel Sales Manager Financial Services- Illovo. Exciting newly created role within highly successful financial services group seeking to double their business in Africa. They require a highly motivated Sales specialist with a bachelors degree in finance, Marketing or Business with 6 to 7 years of experience in channel management, product development or sales within Financial Services. Extensive knowledge of the financial landscape in the African region is ideal. Play a pivotal role in designing, implementing and overseeing the sales activities of their personal loan and home loan products to underserved communities across Africa.
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Our client is seeking a Business Development Associate to join their team, based in Johannesburg. This position can also be remote - candidate will need to be able to work during load shedding.Minimum Requirements:-Bachelor’s Degree in Business and at least 3 years of relevant work experienceExperience in Cyber Security sales essentialWork experience in the Arabian Peninsula (Saudi Arabia, Dubai, Qatar, etc.), or worked with clients in that regionFluent in Arabic (advantageous)Experience with CRM software or similar platform advantageousPrior B2B sales success advantageousStrong understanding of sales processExcellent lead prospectorRobust interpersonal skills Self-starter and quick learnerExcellent communication skills (verbal and written)Determination to reach targetsOrganizational and reporting skillsDuties:-Prospect new leads and establish suitable points of contactEngage with decision-makers at prospective clients to explain the services & schedule meetingsAssist with meeting preparation and administrationCreate, execute and manage outbound sales activities (calling, emailing, LinkedIn, etc.)Effectively manage sales pipeline within designated region
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Must have technical abilities and product knowledge Must have experience working with machinery like wheel loaders, excavators, rollers, cranes etc, models like CATERPILLAR etc Product Manager Demonstrate abilities in identifying and analyzing the technical advantages/competitive advantages of Liugong products through the comparative study of sites and competitors products and activities. Develop compelling sale speech, videos, presentation, and pictures and produce TCO data based on the technical advantage/competitive advantages of Liugong products Develop and propose products development and improvement plans through the comparative study on sites and competitors products and follow up with headquarter about strategies Demonstrate abilities in crafting and developing compelling sale speeches and tools including creating customer success stories, developing sale pitches and standard terminology in product introduction speech Provide and propose integrated product solutions to key industrial customers through comprehensive studying and understanding of their working conditions Fill in the technical parameters of bidding data
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Our client in the Liquor Industry is looking for an experienced National Sales Manager to join their Sales team. The successful incumbent will be reporting to the Head of Operations or his / her nominee. This role is about defining and executing the commercial strategy, fostering key retail relationships, and leading a dedicated team to new heights which leads to the growth of the business. Do you have strong communication and excellent negotiating skills? Duties and responsibilities (include but are not limited to):Develop and implement effective sales strategies.Operational excellence.Lead nationwide sales team members to achieve sales targets.Establish productive and professional relationships with key personnel in assigned customer accounts.Negotiate and close agreements with large customers.Monitor and analyze performance metrics and suggest improvements.Prepare monthly, quarterly, and annual sales forecasts.Perform research and identify new potential customers and new market opportunities.Provide timely and effective solutions aligned with clients needs.Liaise with Marketing and Product Development departments to ensure brand consistency.Stay up to date with new product launches and ensure sales team members are on board.Manage export Sales. Qualifications and ExperienceMatric or NQF EquivalentBCom Degree (Hons. Degree advantageous) or a relevant Post Graduate Qualification10+ years experience as a National sales manager in the Liquor Industry (NON-NEGOTIABLE)Solid working knowledge of sales, business development and strategy planningAn ability to understand and analyze sales performance metrics and conduct market analysis.Solid customer service experienceTeam management skillsAnalytical skills with a problem-solving attitudeAvailability to travel as needed.Strong business acumen and work ethic.
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Are you a seasoned professional with a passion for sales and a knack for marketing and you have a Technical back ground? Heres your chance to shine! Our client is looking for a Sales Manager to join our innovative team.Position Overview: As a Sales Manager, you will play a pivotal role in steering the marketing and sales operations related to training offerings and short learning programs. Your mission: drive sales, foster growth, and contribute to the revenue generation of our esteemed organization. Preferably a bachelor’s degree in marketing, sales, or a related field.National Diploma/BTech in Electrical or Mechanical Engineering advantageous.Trade test in engineering trades advantageous.Postgraduate degree in Master of Business Administration advantageous.Short Courses in Sales and Marketing can be beneficial.Experience Indicator:Minimum 5 years of extensive experience in a senior sales role is mandatory.Minimum 3-5 years experience in a leadership role is mandatory.Familiarity with the Technical Training industry is essential.Customer Relationship Management:Oversee engaging sales campaigns, including career days, roadshows, and exhibitions.Identify potential new customers and seize cross- and up-selling opportunities.Initiate, establish, and nurture new customer relationships.Maintain strong relations and swiftly resolve customer complaints.Sales Management:Identify lucrative sales opportunities and contribute to the development of innovative sales strategies.Set ambitious targets and meticulously monitor and evaluate sales performance.Track and analyze key sales statistics for strategic decision-making.Prepare detailed sales budgets and projections.Drive the establishment of a robust sales pipeline and maintain an up-to-date customer database.Present and promote exciting new projects to both new and existing customers.Prepare and submit insightful monthly sales status reports.Proposal Management:Skillfully draft and submit tender documentation.Prepare compelling written proposals and quotations.Collaborate with the sales team to draft MOUs and SLAs.Sales Team Management:Align the sales team with the companys vision, mission, and strategic goals.Demonstrate strong leadership by effectively managing the performance and development of team members.Skills and Attributes: We are seeking a candidate with:Exceptional business writing and negotiation skills.Strong communication skills and self-confidence.Proven ability to handle objections and adeptness in resolving problems and disputes with customers.Independence, self-management, and the ability to meet deadlines within time constraints.Resilience in deal-making and the ability to thrive under pressure.Proficiency in Project Management.
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A company in the laboratory services industry is seeking a Demand Planning Manager to join their dynamic team. PurposeLead strategic forecasting, collaborate with cross-functional teams, and optimize supply chain activities to meet business objectives and customer needs, ensuring effective demand-supply balancing and continuous improvement.Key Responsibilities:- Forecast demand for products and services, communicating timely information to stakeholders.- Collaborate with cross-functional teams for relevant data and insights.- Drive collaboration to prioritize demand for order fulfillment based on business objectives and customer segmentation.- Participate in sales and operations planning processes, enabling demand-supply balancing analysis.- Prepare reports and statistics, manage forecast models, and develop key performance indicators.- Support business, marketing, inventory, finance, and production strategies.- Review and assess risk, identify opportunities for risk management.- Utilize tools and technology for managing and analyzing the supplier portfolio.- Maintain constructive relationships with stakeholders.- Coach and mentor staff; oversee day-to-day administrative tasks.Minimum Requirements & Key Competencies:- Degree/Diploma in Supply Chain Management/Public Management/Logistics/Commerce (NQF LEVEL 6).- 8 years of Demand Planning experience, with at least 5 years in a Managerial or supervisory role.- Knowledge of Supply Chain Management, PFMA, treasury regulations, policies, procedures, Economics, and Accounting.- Proficiency in relevant tools and technology.- Understanding of customer service principles, Forecasting, and Demand Principles.- Analytical and critical thinking skills.- Strong verbal and written communication skills.- Problem-solving and numerical skills.- Attention to detail.- Advanced Computer Literacy.- Presentation Skills.- Customer Service Relations.
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Our client, a leading player in the digital subscription space, is on the lookout for a dynamic and experienced Head of Partnerships to join their ambitious team. With a focus on innovation and customer satisfaction, they are dedicated to transforming the way people access and enjoy digital content. As they continue to expand their reach and offerings, the need for strategic partnerships has never been more critical. This role offers the opportunity to be at the forefront of shaping the future of digital subscriptions and to play a key role in the companys growth and success.Responsibilities:Strategic Partnership Development: Identify, negotiate, and secure strategic partnerships with key players in relevant industries to drive subscriber growth and enhance product offerings.Relationship Management: Cultivate and maintain strong relationships with existing partners, ensuring mutual value creation and alignment with strategic objectives.Cross-Functional Collaboration: Work closely with the marketing, sales, product, and finance teams to align partnership strategies with overall business goals.Market Analysis: Conduct thorough market research to identify trends, opportunities, and potential partners that align with the companys vision and subscriber needs.Performance Monitoring: Establish and monitor key performance indicators (KPIs) for partnerships, adjusting strategies as necessary to meet or exceed objectives.Contract Negotiation: Lead the negotiation of partnership terms and contracts, ensuring favorable terms that comply with legal requirements and company policies.Team Leadership: Build and lead a high-performing partnerships team, fostering a culture of excellence, innovation, and continuous improvement.Key Skills:Strategic Thinking: Ability to develop and implement comprehensive partnership strategies that contribute to the companys long-term success.Negotiation and Persuasion: Strong negotiation skills with a proven track record of securing advantageous partnership terms.Relationship Building: Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with partners at all levels.Analytical Abilities: Strong analytical and problem-solving skills, with the ability to use data to inform decisions and strategies.Leadership: Proven leadership skills with the ability to inspire, motivate, and guide a team towards achieving strategic goals.Adaptability: Ability to thrive in a fast-paced and constantly evolving industry, adapting strategies and approaches as needed.Qualifications:Bachelors degree in Business, Marketing, or a related field. A Masters degree is preferred.Minimum of 5 years of experience in partnership, business development, or a similar role, with a focus on subscription-based models.Demonstrated success in developing and executing partnership strategies that have significantly contributed to business growth.Extensive experience in negotiating and managing contracts and agreements.
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Are you a dynamic and ambitious individual ready to excel in the world of sales? Our client is currently seeking a Junior Sales Manager to join their team. As a Junior Sales Manager, you will play a pivotal role in driving sales, fostering client relationships, and contributing to overall business growth. If youre passionate about sales, possess excellent communication skills, and are ready to make a meaningful impact, this is the opportunity for you! This is a permanent opportunity. Grade 12 / MatricOwn car essentialExperience selling various productsCold calling experience to generate new businessExperience chasing leads and referralsWorking in an environment that is target-focusedExperience placing orders and following up on deliveries (after-sales service experience)Experience in telesalesSales Generation: Achieve sales targets with a focus on profitability.Business Development: Conduct cold calls, canvass for new business, and follow up on leads and referrals.Client Engagement: Regularly visit clients, prepare quotations, place orders, and ensure excellent after-sales service.Marketing Activities: Implement and monitor marketing initiatives to drive business growth.Process Adherence: Follow company processes and systems, maintaining accurate and comprehensive reporting.Team Player: Collaborate and contribute to the overall success of the team in any capacity required.Professionalism: Maintain decorum and excellent manners to uphold a positive reputation. Grade 12 / MatricOwn car essentialExperience selling various productsExperience cold calling with the aim of generating new businessExperience chasing leads and referrals to generate new businessWorking in an environment that is target focusedExperience placing orders and following up on deliveries (after sales service experience) Performance Targets:Make 10 completed phone calls daily to potential clients (only counted when reaching the decision-maker / Technician), recorded on Bitrix.Schedule and conduct a minimum of 5 meetings every two weeks, accurately recorded on Bitrix.Achieve an average monthly turnover of R50,000.00 for the first 6 months and R100,000.00 for the following 6 months. Whats in it for you:Bonus: Earn monthly bonuses ranging from R0.00 to R5000.00 based on a points system for calls made and commission.Benefits: Enjoy the convenience of a provided desktop PC, office space, phones, and internet access.Work Environment: Work with standard hours from 08:00 to 17:00.Requirements: Must have own car and cell phone (connectable to office Wi-Fi), a strong understanding of Excel, and excellent written English.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTM0Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1788559&xid=1108_181346
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Our client is looking for a Vertice Technical Service Manager.  This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a permanent role based in Johannesburg.The mission of the Vertice Technical Service Manager is to lead and optimize the service departments daily operations, ensuring efficiency, profitability, and exceptional customer satisfaction. This role involves overseeing the entire service process, from fault reporting to equipment repair and delivery, while managing resources, budgets, and personnel. The Technical Service Manager is dedicated to fostering a high-performance team, implementing effective technical service systems, and maintaining strong collaboration with sales, application, and operations teams. The ultimate goal is to uphold the quality of service, improve service revenue planning, and enhance customer experiences, positioning Vertice as a leader in the medical device industry.Matric is essential.Relevant technical qualifications. A management qualification is advantageous.Over 5 years of experience in a customer-facing role in the medical device industry.Over 5 years of administrative and management experience.Experience in asset management covering administrative, contractual, and financial aspects.Solid understanding of mechanical and electrical devices.Knowledge of medical devices, surgical procedures, anatomy, and medical terminology.Strong organizational, communication, and interpersonal skills.Ability to work under pressure and meet deadlines.Proficiency in PC software applications including Microsoft Windows, Outlook, Word, Excel, and PowerPoint.Efficiently manage daily service department operations, ensuring resource planning and sustainable profitability.Assign duties, provide work direction, and monitor service productivity.Ensure accuracy and completeness of repair orders and return authorizations.Study and standardize procedures to enhance the efficiency of the Field Service Engineer team.Train personnel on company servicing procedures and transfer technical support knowledge.Manage service budget, forecast, and spare parts inventories.Negotiate service contracts, review service policies, and establish spare parts pricing.Work closely with sales, application, and operations teams.Provide service support to regional offices and distribution channels in the assigned territory.Maintain records of job-related documents like Job cards, PODs, Calibration certificates, Manuals.Follow up on purchase orders and ensure timely invoicing within 30 days of job completion.Manage debtors, ensuring outstanding payments are less than 60 days.Develop, coach, and empower team members.Foster teamwork and create a feedback culture within the team.Maintain excellent customer experience in technical department interactions.Ensure prompt responses to customer queries and requests.Foster and maintain a good work
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTM0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787511&xid=1108_181345
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To provide prompt and sound legal advice and support to management division.
Key Performance Areas:
Form part of the investment team and consult regularly with team on proposed structure and developments and legal implications thereof.Attend due diligence assessment relating to investments.Performing legal due diligence assessment on deals.Identify legal risks and recommend mitigation methods for the risks relating to investments.Provide legal input to submission papers prepared for investment committee.Drafting, vetting, and negotiating a range of commercial agreements e.g., loan agreements, sale of shares, sale of business, security documents etc. in line with the funding terms and conditions.Ensure agreements are legally accurate and in accordance with the term sheet and investment committee approval.Ensure agreements are in line with latest legal developments.Manage costs/budget for work carried out externally.
Qualifications and Experience:
LLB - Admitted Attorney with at least 3 years post article experience.At least 3 – 5 years job related corporate and commercial law and banking and finance principles.Working knowledge of various computer programmes including Power Point, MS Word, Excel, and Outlook.In depth knowledge of laws and legal processes in respect of the organization’s core business (primarily relating to Corporate Finance, Structured Finance, and Investment Banking).Working knowledge of other areas of law e.g., Tax, Companies Act, Insolvency, Labour Law.Experience in legal due diligence.Working knowledge of finance.Ability to work on your own and within a team.Ability to work on own initiative.Strong interpersonal skills.Highly effective communication skills – both written and verbal.Attention to detail.Articulate and detail conscious.Negotiation skills.Strong decision making and problem-solving skills.Legal drafting skills.Professional and courteous to all clients (internal and external).Accuracy in preparing legal documentation.Ability to advice on legal issues related to the business.Ability to convey legal opinion and argue legally.
Competencies:
Self-motivated.High leadership qualities.Strong sense of initiative.Strong communication.Efficient presentation skills.High sense of analysis and judgement.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTU0MjE4NDI4P3NvdXJjZT1ndW10cmVl&jid=1409893&xid=1154218428
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Job Advertisement: Demand Planning ManagerResponsibilities:Forecasting Excellence: Predict demand for specific products and/or services in terms of value and product mix for future periods, driving supply chain activities.Effective Communication: Timely and effectively communicate information to all stakeholders using appropriate channels.Cross-functional Collaboration: Collaborate with functional teams, including supply planners, supply chain management, operations, finance, quality assurance, and product development to gather relevant data and insights on demand.Influential Decision-Making: Drive cross-functional collaboration to influence demand on the supply chain, prioritizing demand for order fulfillment based on business objectives and customer segmentation.Sales and Operations Planning (S&OP): Act as the demand owner/representative in all NHLS sales and operations planning processes to facilitate demand-supply balancing analysis.Reporting and Analytics: Prepare reports and statistics related to demand planning and forecasting, managing forecast models, analyzing trends, and maintaining accurate data.Performance Measurement: Develop and measure key performance indicators to assess the effectiveness of demand planning and forecasting, driving continuous improvement.Strategic Support: Support business, marketing, inventory, finance, or production strategies and identify organizational/supply chain improvement opportunities to meet market needs.Risk Management: Review and assess risks related to supply and demand variability, identifying opportunities to manage and mitigate risks.Technology Integration: Develop, implement, and utilize tools and technology for managing and analyzing the supplier portfolio.Stakeholder Relations: Cultivate and maintain constructive working relationships with all stakeholders.Leadership and Development: Coach and mentor staff as required, providing leadership in day-to-day administrative tasks.Minimum Requirements & Key Competencies:Degree/Diploma in Supply Chain Management/Public Management/Logistics/Commerce, NQF LEVEL 6.8 years of Demand Planning experience, with at least 5 years in a Managerial or supervisory role.Knowledge of Supply Chain Management, PFMA, and treasury regulations.Familiarity with applicable policies and procedures, Economics, and Accounting.Proficient in relevant tools and technology.Knowledge of customer service principles, Forecasting, and Demand Principles.Analytical and critical thinking skills.Strong verbal and written communication skills.Problem-solving and numerical skills.Exceptional attention to detail.Advanced computer literacy.Effective presentation skills.Customer service relations expertise.If you are an experienced and strategic-thinking Demand Planning Manager, ready to lead and innovate in a dynamic environment, we invite you to apply. Join us in shaping the future of our supply chain and driving successful business outcomes.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjQ0OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789273&xid=1108_182449
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Were looking for an Insurance Sales Team Leader to lead a dynamic sales force to success, while helping clients protect what matters most through our short-term insurance solutions.The Insurance Sales Manager is responsible for leading and managing a team of insurance sales agents to achieve sales targets and deliver exceptional customer service. This role involves developing sales strategies, providing coaching and support to sales agents, and overseeing day-to-day sales operations to drive revenue growth and maximize profitability. Roles & responsibilitiesManage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met.Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.Providing motivation, coaching and feedback to team members to enable them to improve their performance.Manage team and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that productivity targets are met.Motivate team members and control attrition.Complaint and escalation management.Provide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frame.Client Interaction, where required – Daily/Weekly/Monthly.Productivity Improvement and Employee engagementEnsure compliance with internal policies and procedures, external regulations, and information security standards.Management reporting and oversight.Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing team. Minimum RequirementsMatricAt least 2 years experience in a leadership role, in contact centre short term insurance sales.Must be technologically savvy.Certificate in supervisory management, ideal but not essential.Understanding of IR and HR policies.Ability to handle escalations and take ownership. Join us as a dynamic Insurance Team Leader and empower your team to achieve unparalleled success while making a positive impact on our clients lives.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjQ0OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789272&xid=1108_182448
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Are you a seasoned professional in the financial industry with a proven track record of leading and developing high-performing teams? Our prestigious client, a prominent player in the financial services sector, is seeking a dynamic individual to join them as the Head of Tied Distribution. You will be responsible for the Advisory distribution channel strategy across the Group for Tied distribution. Oversee strategies and ensure the implementation for significant growth in the business through building and implementing a digitally enabled Advisory model and digitally disrupting the market.Responsibilities:Leadership and Direction:Set and communicate the strategy for achieving the organisations mission, vision and values within a function, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organisations business goals. Oversee the implementation of the Advisory model operations across the Tied Distribution strategy and business plan; explain the relationship to the broader organisations mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.Digital Strategy/Transformational Projects Execution:Oversee the execution of digital road map for the Advisory model, establishing and managing business processes, programs, and projects, resource allocation, KPIs, and governance activities.Functional Strategy Formation & Implementation:Develop the strategy for the Tied Distribution function, anticipating mega-trends and complex challenges and opportunities. Ensure the strategy is successfully implemented and meets long-term business needs.Distribution:Lead development and successful implementation and monitoring of the digitally enabled Advisory processes, procedures and models for intermediated sales operations.Sales (Manager):Oversee the implementation of the Advisory Sales strategy. Sell complex, often customised products and services to significant customers and/or manage a significant sales department.Business Planning:Lead the development and ensure alignment of annual and longer-term business plans for the function, ensuring alignment with strategy; quantify business outcomes (i.e. revenues or other key performance indicators) and resource budgets (financial and headcount); and develop business cases for key strategic objectives, ensuring cross-functional integration.Stakeholder Engagement (Internal and External):Identify and manage stakeholders up to C-suite level, finding out their needs/ issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.Customer Relationship Management (CRM) Data:Ensure that the internal function and/or cross-functional, customer account team maintains high-quality customer information; monitor and review information qua
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjQ5NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789311&xid=1108_182495
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