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Join the exciting world of craft brewing
A leading brewery company known for its exceptional beers and commitment to customer satisfaction. Were seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If youre a beer enthusiast with excellent communication skills and a passion for delivering top-notch customer service, wed love to hear from you!
Position Overview:
As a Customer Service Call Centre Representative, you will be a crucial part of our customer support team, providing exceptional service to our valued customers. In this ad hoc role, you will handle customer inquiries, resolve issues, and assist customers with their queries, primarily via phone calls. This position offers a flexible schedule, making it a great fit for individuals seeking part-time or occasional work.
Key Responsibilities:
Handle incoming customer inquiries and provide prompt and courteous assistance.Address customer concerns and resolve issues effectively and professionally.Provide information about our brewerys products, including beer varieties, promotions, and availability.Maintain accurate records of customer interactions and transactions.Collaborate with team members to ensure a seamless customer experience.
Qualifications:
Excellent communication skills, both verbal and written.Strong customer service orientation with a friendly and patient demeanor.Enthusiasm for beer and a willingness to learn about our products.Ability to work independently and as part of a team.Previous customer service experience is a plus, but not required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzcwNjcyMDQ4P3NvdXJjZT1ndW10cmVl&jid=1745074&xid=3770672048
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We organize and host functions and promotional events, such as conferences, anniversaries, dinner parties, exhibitions, grand openings, and entertainment festivals.At this time, we are in search of young people to be assessed for waitering, bartending, ushering and admin positions. If you have great people’s skills, has a good vibe and love engaging with people then we are looking for you. We do not need experience; we provide practical training for 3 days while you work.Applicants must be able to work long hours, and sometimes double shifts, and be able to rotate and travel to different hotels around Johannesburg, midrand and east rant.Apply today, and come through for assessment and sign our contract this week.
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Ads in other locations
1
The depot supervisor will manage the Germiston depot. The depot will service the needs of collect, walk-in and cash customers, as well as small truck deliveries to customers surrounding the depot locations. The goal of the depot supervisor is to ensure the site is managed cost effectively and efficiently through the team on site to provide outstanding customer service and experience.
EE Sage Line 500 Manufacturing Warehousing Depot Supervisor (Building Material), Germiston, Pension + Medical + Housing All + 13th Cheque
Requirements:
Education: Diploma (logistics, supply chain, business management, operations management or related field).Work Experience: a minimum of 3-5 years working in a manufacturing environment with logistics or warehousing experience in a similar role. Management experience in a similar role (added advantage)Computer literateSystems experience: Sage Line 500 or any other enterprise resource planning tool, MS Excel, Google slides, transport management system and Google SheetsForklift Licence (added advantage)
Duties:
Customer service
Understand the products and services we offer as a business.Handle all counter sales for collection, walk-in and cash customers.Maintain accurate documentation, record and file all paperwork for customer service activities and discussions.Align with existing customer service procedures, policies and standards.Elicit customer feedback to improve service offering at the depot.Assist to coordinate and manage customer focused activities aimed at promoting the business e.g. promotional days, training days, product launches, customer visit days etc.
Operations
Ensure health and safety regulations are adhered to by everyone on site (customers, employees and transporters).Supervise day-to-day operations of the depot.Develop and manage the approved budget for the depot to ensure costs are lower or in line with the budget.Analyse cost variances to understand cost drivers and implement solutions to prevent cost creep or excessive expenditure.Improve processes to increase efficiency of the depot.Develop an operating framework that will continuously run even if some team members are absent, to ensure daily operations are not affected.Work hand in hand with customer service, planning and logistics teams to ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85ODI0MjcyODc/c291cmNlPWd1bXRyZWU=&jid=1722922&xid=982427287
4d
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