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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
5d
1
SavedSave
We are currently hiring for the position of Field Technician to join our technical support team. As a Field Technician, you will be responsible for providing on-site technical support and services to our clients. If you have a strong technical background, excellent problem-solving skills, and enjoy working in a dynamic field environment, we encourage you to apply.What you’ll do:Receive technical instruction from the Technical Manager as and when necessary and deems fit.Carry out duties and tasks to the best of your ability and in a reasonable andefficient timeframe.Perform technical tasks; cable laying, splicing and repairs, installation of networkpoints and other cable network-related duties, installations, and all warehouse equipment i.e. handheld scanners, access points, and printers.Perform Site Surveys.Provide technical assistance and support on printer scanner infrastructures.Receive instructions from the Office Administrator regarding deliveries/ collections as and when required.Plan and execute fixed SLA PMIs – provide necessary sign-offs, documentation,updates, etc.Provide necessary technical services regarding SLA fault callouts and other fault callouts.Pack the toolbox with the necessary tools required for each installation.Liaise with the Office Administrator and colleagues to ensure the exact equipment is packed.Look out for on-site sales opportunities. Complete the Job Card so that the OfficeAdministrator/ Sales can compile quotations and network upgrade recommendations for the client.Plan daily tasks and complete time sheets.Be available to provide 1st, 2nd, and 3rd-line technical support for fault callouts.This includes after-hours technical service requirements/standby – biweekly per month.Ensure that successful site sign-off documents and fault reports are obtained.Monitor stock and assist the Office Administrator when the stock takes becomes necessary.Test and configure new radios before sending them to customers.Test faulty radio and warehouse equipment.Keep the storeroom neat and assist in packing equipment away.Check emails daily and respond where necessary.Acknowledge, update, and close off logged calls/ faults.Provide adequate feedback to Office Administrators and Managers regardingcompleted jobs and/or problem areas.Maintain good communications within the office and amongst colleagues.Provide concise and up-to-date feedback to the customer.Be available for after-hours technical support and biweekly after-hours standby.Be available for planned weekend work.From time to time downtime or PMI can only be done on a weekend.Where possible the Company will give reasonable notice in advance to the employee.Behavior and dress must be neat, clean, and tidy in keeping with the Company’s image and best interests always, and acceptable hygiene and personal presentation.The employee shall be responsible for keeping medically fit in order to work oncustomers premises as required.Your Expertise:Network cabling installation exper
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzUxNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777069&xid=1108_177516
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202426
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202431
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202425
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202427
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exp...Job Reference #: 202642
5d
1
Various positions available in Sandton.
Experience working for a recruitment agency in the insurance sector is *essential.*
STAFF REQUIRED FOR A RECRUITMENT AGENCY. We are looking to fill a number of positions in our company.
We are looking firstly for Recruitment Consultants
with the potential to qualify for partnership down the line.
Full end to end experience in recruitment is essential and must be strong on headhunting. Preferably with experience in the financial services sector dealing with scarce skills and actuarial. We are looking for a
*Recruitment Partner*, a Search Assistant, a PA and other office support as well as Networking Partners/Freelance
Recruiters. We have been in operation since 1997.
Various positions available
Solid experience in a recruitment agency is essential.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY3Nzc5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1260152&xid=1555_67779
2y
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Job & Company Description: Our client is a JSE-listed Services company with a longstanding reputation in the South African market. They currently have a vacancy within their Corporate Office for a Group Accountant to join their output driven team. Our client requires the expertise of a registered Chartered Accountant CA(SA) that is both technically and analytically inclined. The successful candidate must have Group Reporting and Consolidations experience and incumbents from a listed or multinational environment are preferred.Duties include but not limited to: Preparation of group consolidation & board packs (multi-currency consolidation)Processing of intercompany journalsPreparation of StatementsPreparation of the group cashflow statementProvide analysis on group resultsMaintenance of the group reporting systemMaintaining and updating group reportsAssistance with budgeting processesProvide support to subsidiariesAssisting with external audit queriesCoordinating internal audit and assisting with queriesReview work performed by team membersQualifications & Experience: Must be a SAICA registered Chartered Accountant CA(SA)Min 5 or more years post articles experience within the Financial Services, Insurance or similar fieldGroup reporting and consolidations experience within a listed entity essentialExperience reporting on and converting multiple currenciesIf you meet the criteria, apply today!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU4MTUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212504&xid=1108_58151
2y
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C# .Net Architect Permanent A software Development with offices in 5 countries creates value by drawing on their domain expertise to deliver transformative solutions to various sectors. With projects and offices around the globe, the teams lead with innovation to develop, integrate and optimize resilient systems and processes that work for businesses.This established organisation has a new position available for a C#.Net Architect to join their Senior TeamWe are looking for the C# Architect to assist with:Functional requirementsDeployment environmentPerformance requirementsExpected longevity of solutionClient budget (provide choices and highlight trade-offs if needed)Skill set required to build vs skill set availableSkill set required to maintain, and support vs skill set availableEase of future maintenance and supportInvestigation and resolution of technical challenges, guiding project team members as appropriate and doing it yourself when appropriateYou will ensure quality through: Code reviews in a form appropriate to project and individual team membersEstablishing and maintaining an enabling set of technical standardsOn-going refinement, revision or establishment of our development delivery processesProviding expert opinion on validity of project team or individual effort and time estimatesMentoring, or facilitating the appropriate mentoring, of juniors and team membersParticipating in performance management and recruitment processes for technical resourcesPre-sales design and project proposalsParticipation in PR and marketing activities with relevant writing, presenting and researchRequirements: BSc Computer Science or similar tertiary qualificationStrong object-oriented programming skillsExperience in: C#HTMLJavaScriptCSSWPF and WCF proven abilitiesMicrosoft CertificationCloud experience would be preferredLinks to Stack Overflow, GitHub and / -or Bitbucket public accounts would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MjQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210414&xid=1108_57245
2y
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Staff Domain’s mission is to support global businesses through end-to-end offshore recruitment and operational management to enable cost savings and rapid growth. We offer staff acquisition and bespoke solutions to clients looking to expand, looking for resource support, or simply looking to support their bottom line. We cater for a variety of services to provide a comprehensive, tailor-fitted approach for your business and local team needs. With Staff Domain, you are in control. We pride ourselves in presenting smooth end-to-end, customized offshoring experience and in providing employees with the best career experience that will compliment clients products and services in further promotion and market penetration to improve total satisfaction of customers and staff alike. Personalized service excellence is our core. Operational consistency is our key. Our culture is what sets us apart. Be one step ahead of the competition.
About Staff Domain
Staff Domain connects the best local talent with leading progressive businesses from all around the world. We believe great professionals need a great environment to enjoy and thrive in. We have a State-of-the-art office facility in Randburg equipped with high speed internet and business grade computers.
Our fun and supportive culture underpins our strong focus on learning and development. We work hard to ensure that you receive a strong induction and learning and development programs customized to propel you towards your long term career goals. That can include courses that help you attain specific technical skills or a program that develops you as a team leader. This role will be reporting physically to the office from day 1.
Join us and enjoy:
* Great Health Insurance for you and 1 dependent from day on
* Life insurance from your first day
* Market leading salary
* Attendance bonuses
* Health and fitness programs
* Regular social activities that can be enjoyed from home
A Virtual Assistant aids the Doctor and is often trusted with complex duties and sensitive information. This role will provide administrative support for inbound calls from patients to colleagues. The VA will also send and receive emails/faxes.
In addition to general administrative work, the Virtual Assistant may oversee scheduling meetings, note patient requests and guide through services, while maintaining databases and other clerical. They also ensure the smooth-running of the office, working both on a one-to-one basis with the Doctor, but also on a wider basis with patients.
Job Description:
* Answer phone calls to guide patients through services and procedures.
* Respond to email and fax.
* Communicate clearly and concisely with patients regarding healthcare insurance procedures and approvals.
* Market and introduce new services for business growth opportunities.
* Handle Doctors schedule, set appointments, and prepare for meetings with patients.
* Take scheduling requests v
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxNTYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268540&xid=1555_71560
2y
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This Job Opportunity is advertised by Square 1 Recruitment, we are a Permanent Placement Agency. We work with companies across multiple Industries in the South African Market.
To find out more about us, please visit our Website at (www.sq1recruitment.co.za)(http://www.sq1recruitment.co.za) or follow us on Facebook or LinkedIn #Square1Recruitment or #SQ1Recruitment.
*This role exists within a Made to Order Minerals Processing Equipment Supplier. As the Technical Officer, you will take responsibility for the assessment and resolution of technical queries during project execution, coordinate external draughtsman and other technical related service providers.
*
Reporting to the Engineering Manager, you will interact with multiple stakeholders (Sales Engineers, Design Engineers, Project Managers, Draughtsman, Sub-Contractors, Suppliers and Document Controllers)
*
Some of the tasks you can expect to handle in this role:*
* Project Execution
* Ensure that all work follows the Company and Clients’ standards and procedures.
* Evaluate Technical Specifications to ensure all project information is available.
* Coordinate with the Design Engineers and Project Managers to ensure correct and latest technical information is being used.
* Communicate and manage draughting and other technical service providers with regards to “Engineered to Order” requirements.
* Coordinate with the Project Managers with regards to project deliverables, scope, deadlines and budgets.
* Monitor performance and quality of deliverables from service providers.
* Ensure Change Management processes are followed through.
* Attend to and resolve technical queries and variations from Clients, Suppliers and Fabricators
* Drawings and Equipment configurations
* Work with the Sales department to identify the correct configuration of equipment and provide required technical documentation in tender phase.
* Review rough sketches, drawings, specifications, and other engineering data received from Design Engineers and ensure that they conform to design concepts.
* Ensure drawings produced according to the requirements laid down by the Company and the Client.
* General
* Liaise with Engineering Document Controller to assist with continuous improvement of systems and procedures for the flow of technical information between Suppliers, Engineering department and Project Execution department.
* Identify and train new services providers.
* Ensure the Companys Engineering Standards are adhered to.
* Manage administrative functions related to technical Service Providers.
* Assist with Continuous Product Improvement together with Global Product Manager and Design Engineers.
*Qualifications / Experience*
* Minimum *NQF Level 6 (Mechanical Engineering)*
* 5+ years’ experience, preferably at *OEM or EPCM type companies (supplying Equipment / Plant to Mining)*
* Proficient in Microsoft office packages.
* Proficient in *AutoCad and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxNTQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268538&xid=1555_71549
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PLEASE NOTE THIS IS A CONTRACT POSITION. ONLY QUALIFIED CANDIDATES WILL BE CONTACTED Project Portfolio Governance Support: Provide support and guidance to Project Managers and project teams of all functional areas in the proper use of PM tools, the Project Management Methodology Processes and governance structures Maintain the current Project Management Methodology processes, PM tools and governance structures and identify opportunities to improve process Track projects and draw attention to non-compliance (such as milestones, schedule performance, project documentation, etc.) Facilitate stage gate assurance by applying stage gate criteria where required Ensure project documentation are updated and available on the Project Management System. Upon completion of a project before project closure compile a project register and conduct an interview with the Project Manager to ensure all information and documentation is referenced correctly, complete and available, this is not only useful for future projects but also extremely important in case of an audit Perform monthly project quality assurance reviews as required Project System Administration: Maintain the project administration system to ensure effective and efficient use of the system Project document library management in line with PMO standards Project Portfolio Reporting: Assist and/or prepare project portfolio performance reports, dashboards and/or presentations to provide a comprehensive view of the project portfolio Ensure that all portfolio information is updated and current prior to production of reports Ensure accurate distribution of reports to relevant stakeholders Project Office Support: Performing administrative functions concerned with the PMO, programmes/projects such as organise and coordinate meetings, planning sessions, scoping sessions and workshops and associated logistics within time requirements Record minutes, decisions, risks, issues and actions at meetings and on time distribution of all documentation & reports Keep an action log and follow up on agreed actions from meeting with Project Managers or Project Stakeholders Handle general Project Office communication and administration activities Prepare, co-ordinate and monitor requests for services/support requests Administer and process project related invoices and payments Monitor project budget spend and forecasts on a monthly basis and the ability to report on these accurately Provide support to the Programme Manager and Project Managers in terms of project budgets/costs Administration of timesheets Stakeholder Management: Perform project and project office communications to project stakeholders Build and maintain sound relationships with project stakeholders Understand the deliverables of internal and external project stakeholders and contribute to success through support Pro
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Position: On Site Key Accounts ManagerLocation: Johannesburg, GautengMinimum Qualifying Criteria:(Please do not apply if you do not meet these minimum requirements)Matric essentialHR/IR Degree or DiplomaMinimum 5 years Operational HR and IR experience (not HQ level)Computer literate Admin skillsAttention to detailGood organizational skillsOwn vehicle with valid driver’s licenseSoftware Skills MS OfficeMS OutlookMS ExcelTime and AttendanceRoles and Responsibilities (Would include but not limited to)Induction of temporary staffRecruitmentClient liaison on different levels and depots/branchesOn-site client requirementsHandling of all HR and IR queries including Union mattersAssist with IODEnsure pay slips and invoices are delivered on timeOnsite Temporary and Client staff care
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Digital Transformation, reports to the Chief Technology Officer and is responsible to develop and drive the organizations overall digital transformation strategy and roadmap. Review existing internal business processes and identify areas of improvement. Assist with the development of new fit-for-purpose digital solutions to improve operational efficiency and improve service level.
*Key Accountabilities:*
* Develop a clearly-defined and compelling digital strategy for the organizations future and align this to the overall business strategy;
* Set and implement digital strategy by working with cross-functional partners to map and transition traditional processes to digital ones;
* Provide thought leadership by creating awareness and simplify complex business and technology concepts;
* Drive digital innovation and projects and serve as a cross-functional change agent across the organization;
* Identify and implement potential innovations that reduce manual processing. Also assist with automating and streamlining previously manual processes;
* Review and apply best practices to establish architecture and frameworks consistent with and supportive of the organisation’s strategy;
* Ensure delivery that is consistent with agile processes across the team;
* Ensure service delivery from vendors as per service level and software license and maintenance agreements;
* Engage with a diverse set of clients to understand their business strategy, challenges, needs and priorities;
* Providing leadership in securing multi-year funding for high-tech projects when needed;
* Identify relevant emerging technology opportunities and design effective digital solutions to business challenges;
* Be a digital evangelist, championing the use of digital technology and practices to engender a digital mindset from the top down;
* Support business clients to implement organizational change through various types of client engagement and use of established change management processes;
* Contribute to the development of your own and team’s technical and business acumen;
* Provide coaching and mentorship and support to all staff where required;
* Ensure collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust digital ecosystem;
* Measure ROI on digital projects, fine-tuning approaches as needed
* Ensure that all relevant digital initiatives are fully integrated into the strategic-planning process for leadership commitment, resource allocation and execution;
* Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, and business models;
* Own and centrally monitor the digital innovation project portfolio;
* Build, manage and continue to grow an internal and external digital innovation ecosystem;
* Build and develop in-house digital capabilities
* Identifying new tools that can s
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We are looking for an enthusiastic, outgoing and motivated junior administrator to join our recruitment team!
*Recruitment Responsibilities:*
• Assisting the hiring manager or executive recruiter with recruitment duties.
• Reviewing available positions and candidate requirements.
• Posting job applications on social media and job sites.
• Tracking open positions using recruiting software.
• Assisting the hiring team in screening candidate CVs.
• Contacting candidate references and verifying education requirements.
• Conducting or arranging initial phone screenings.
• Communicating with candidates and setting up interviews.
• Managing the CV database.
• General recruitment admin duties.
*PA Responsibilities - Executive assistant to the MD *
• Must be able to remain confidential at all times
• Strong character
• Discreet
• Multi-tasker
• Mature
• Ability to communicate in English and Afrikaans
• HR background advantageous
• Reading, monitoring and responding to your managers email,
• Answering calls and liaising with clients competently,
• Preparing correspondence on your bosss behalf,
• Assisting your team
• Managing your managers electronic diary,
• Planning and organising meetings,
• Organising travel and preparing complex travel itineraries,
• Taking action points and writing minutes,
• Preparing papers for meetings,
• Taking dictation,
• Planning, organising and managing events,
• Conducting research,
• Drafting communications on your bosss behalf,
• Preparing presentations,
• Managing and reviewing filing and office systems,
• Preparing updates for intranet,
• Typing documents,
• Ensuring company secretarial documents (resolutions etc) are completed and filed
• Managing projects,.
Candidate Requirements:
• Bachelors degree in human resources, business, communications or similar field.
• FLUENT in both English and Afrikaans.
• Outgoing and enthusiastic.
• Attention to detail.
• Excellent Microsoft Office skills
• Previous experience working as a junior recruiter.
• Knowledge database systems.
• Excellent verbal and written communication skills.
• Advanced interpersonal skills.
• Critical thinking skills.
• Ability to conduct interviews over the phone and via live chat.
• Excellent decision-making skills.
• Good administration and organisational skills
Candidate Requirements:
• Bachelors degree in human resources, business, communications or similar field.
• FLUENT in both English and Afrikaans.
• Outgoing and enthusiastic.
• Attention to detail.
• Excellent Microsoft Office skills
• Previous experience working as a junior recruiter.
• Knowledge database systems.
• Excellent verbal and written communication skills.
• Advanced interpersonal skills.
• Critical thinking skills.
• Ability to conduct interviews over the phone and via live chat.
• Excellent decision-making skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY2NzEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1259355&xid=1555_66713
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*Ref: TJ 406290 - SUPPORT ENGINEER (INFRASTRUCTURE)*
*Employer Description*
Our client has luxury lodges and camps which are perfectly situated to showcase the very best of Africa’s iconic safari and island destinations.
*Job Description*
* Log all calls via the call management system.
* Assist with IMAC (Install, Move, Add and Change) relating to hardware and software
* To provide technical support for onsite and remote persons via telephone, email and ‘face to face and keep them updated with their logged requests.
* To maintain exceptional service for all support queries.
* Ability to identify a business requirement and provide appropriate technical solutions
* To take ownership of technical problems.
* To be pro-active when dealing with requests and to escalate Back Office problems to the Infrastructure Team
* To escalate Back Office problems to the Infrastructure Team
* To liaise with relevant third parties to resolve technical issues.
* Assist with the purchasing of IT related equipment.
* Deliver on tasks contributing towards project delivery.
* Contribute to delivering an after-hours rotation based standby service.
* Be prepared to travel to remote customer sites (local and abroad) on occasion.
* Management of User Accounts, Mail accounts & Storage recourses
* Deliver support on the wide area network across Africa
* Administer network shares and printers
* Administer network security & permissions
* Ensure effective on-going support for all systems in use
* These systems will include, but not be limited to; Operating Systems, Microsoft Office products, security products, business systems like Tourplan and Maximizer.
*Qualifications*
* A+/N+
* MCP / MCSA / MDAA or similar
* ITIL Foundation
* Additional technology related certification is an advantage
*Skills*
* Experience on desktops, laptops, terminals and printers. 5 years - Essential
* Supporting MS Office Applications. 5 years - Essential
* Supporting Windows operating systems. 5 years – Essential
* Supporting users working from Terminal servers. 3 Year - Essential
* Experience on servers - Essential
*Salary / Package*
R22 000 - R25 000 CTC
*Benefits*
* Provident Fund
* Medical Aid
*Qualifications*
* A+/N+
* MCP / MCSA / MDAA or similar
* ITIL Foundation
* Additional technology related certification is an advantage
*Skills*
* Experience on desktops, laptops, terminals and printers. 5 years - Essential
* Supporting MS Office Applications. 5 years - Essential
* Supporting Windows operating systems. 5 years – Essential
* Supporting users working from Terminal servers. 3 Year - Essential
* Experience on servers - Essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY3NjQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1260393&xid=1555_67647
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Job Description One of our long-standing clients in the Medical industry is currently looking for an Assistant Finance Manager, based at their offices in Johannesburg.PurposeAssist the Financial Manager manage all aspects of financial management. This includes monthly management and annual statutory accounts,business performance, budgets, forecasts and maintaining sound internal controls within the Department.Education and Experience Required:•CA (SA) qualification or CIMA qualification would be preferred;•A minimum of 3 years financial management experience•SAP experience is essential.Hire Resolve invites all suitable candidates to apply by emailing your CV to or fax to 086 572 8877. You can also contact Rachel on 031 350 4405 or alternatively you can visit our website, Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.Hire Resolve offers a R1000 for any candidate that is referred and placed through Hire Resolve. Hire Resolve also offers a R1000 job spec fee for any referral that results in a placement through Hire Resolve. If your company is looking for any IT, Finance or
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