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We are looking for an experienced Agile Programme Manager to lead and manage our Agile projects and programs. The candidate will be responsible for the overall planning, governance, and successful delivery of Software and Business projects/epics into the business and will be reporting to our CEO. The candidate must have practical experience in managing large deliverables (Software and Business implementations) in an agile environment. What you’ll do:Liaise and work with the various stakeholders (Including clients) and Business Unit Executive Heads to align the objectives/ outcomes of the assigned program with the Businesss overall strategy and goals.Drive program priority across business units.Guide business units on resourcing and structure across Projects/ epic.Ensures all Projects/ Epics have a clear benefit hypothesis/ statement and clear acceptance criteria.Manage the Programme approval and prioritization procedures.Align Programme Deliverables.Coordinate and synchronize Projects/epic-related activities with all stakeholders.Manage the Programme budget.Manage the Programme Risk Register.Defining the program governance (controls).For Software Projects, collaborate with the Software Product Management and System and Solution Architects/ Engineering to decompose the project into features and prioritize the features of Agile Release Train (ART) backlogs.Manage Program Increment (PI) Planning, System Demos, and other SAFe ceremonies.Continuous coaching of SAFe for rollout across additional business units.Understand and report on the progress of the Projects/ epics MVP deliverables with key stakeholders.Continually assesses the viability of the Projects/ epic, leading indicators, and the outcomes defined for the epic.Working closely with Project Managers/Scrum Masters for projects within the program.Working closely with Test Managers for projects within the program.Your Expertise:10+ years in Project Management (At least 5 in managing Agile Projects).Experience in managing projects with both physical and digital products.Experience with Scaled Agile Framework Portfolio Management is advantageous.Experience with Office 365 (Microsoft Project, PowerPoint, Word, Teams, and Excel).Experience with tools like JIRA, MS DevOps, etc.Experience with Design Thinking tools like Miro, Figma, etc.Experience with DevOps and increasing Continuous Integration/ ContinuousDeployment maturity is advantageous.Qualifications Required:Relevant tertiary qualification.Agile Project Management certification (preferably CPAPM or SAFe).Personal Attributes:Deep understanding of iterative product development methodologies - such as SAFe and scrum methodologies.Ability to work with and influence remote teams.Strong planning, communication (written and verbal), presentation, negotiation, and facilitation skills.Strong leadership and management skills.The ability to manage project/product budgets.The ability to coach business units to manage resource allocation.The ability to
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Emmarentia Eventide Home – Central DivisionPOSITIONLive in Assistant Centre ManagerPREFERRED REQUIREMENTSMature individual ((35 years
old plus)Basic First Aid knowledge is
recommended.Grade 12Post-matric Qualification in BookkeepingProven experience as an Assistant Manager or related field
in AdministrationExperience in dealing with Finances and Human
Resources matters.Must have strong leadership and administrative skills.Be able to work under pressure and work independently
with minimal supervision.Excellent written and verbal communication skills.
Technical skills (Excel, Outlook and Word.)Valid South African Driver’s License (PDP would be an
advantage)Police Clearance Certificate.RESPONSIBILITIES (inter
alia)Liaise with the Administrator to ensure the smooth
running of the centre at all times. Finance (Month end returns, salaries, recons, banking,
etc.)Manage staff, operations, organizational systems and
policies.Ensure that staff meet program operational goals.Assist in program functions as required, special
events, support the program.Identify, evaluate and propose solutions to program
areas that need special attention.Supervise, train and evaluate
staff progress and provide ongoing supervision.Housekeeping duties.Implement TSA Policies and
Procedures.Ensure that reports are
submitted in time.Performs any other duties as
specified by Management.PROJECTED
REMUNERATION PACKAGER8
960.00 – R10 976.00 per month R4500
cost to company (living in a full one bedroom plus meals)Pension
plan after probation periodSTART
DATEASAPSUPPLY
COMPLETE APPLICATIONS TO:Email: Emmarentia@saf.salvationarmy.orgShould you receive no communication from this office
within 10 days after you submitted your application you unfortunately were not shortlisted.Thank you for the interest shown.
Closing
Date: 25 May 2024
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As the Office Assistant, you will be responsible for providing customers with the highest level of service, taking bookings, supporting with organising appointments and liaising directly with customers. The role also involves collating data and passing this through to the correct people.You will also be calling customers to check details and update the system and inform other departments of any issues.No previous office experience is required, but you must have a mature attitude, be reliable and hardworking.To be considered for the role of Office Assistant Excellent telephone mannerExcellent customer service skillsTech savvyOutgoing and confident personalityExcellent communication skills both written and verbalAble to work as a team
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2y
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Looking for a Product Salesperson!!!
Bryanston/Centurion, local travel to clients
Requirements:
Appropriate tertiary education – degree-educated
Knowledge of geo-spatial technologies will be advantageous but is not necessary
Valid drivers’ license and own reliable transport
Reliable home internet
Full competence in Microsoft Office suite
Basic knowledge of e-commerce and logistics processes
You should have 5+ years sales experience
You should also have experience and maturity in dealing with business owners
Experience in selling and/or deploying API solutions will be a great advantage
If you meet the requirements email CV to
bernadette@prrrecruitment.co.za
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Receptionist (Office support/ minutes typing)
As the face of our company, the receptionist will set the tone for your clients’ first impressions.
Minimum Qualification Requirements:
Grade 12Own Transport is advantageous.Highly organized, with the ability to efficiently manage administrative tasks.Candidate must be well presented.Minute Typing from recordings – Must have previous experience.
STRONG Computer /System Skills Required
Experience with MS WordExperience with MS ExcelExperience with MS OutlookWilling to learn.
Roles and Responsibilities:
The successful candidate will:Welcome and assist visitors in a professional and friendly manner.Responsible for all incoming calls at the switchboard: Polite answering, transferring calls to the correct department and communicating messages timeously.Ad hoc duties as and when required.Courier service - arranging for collections and deliveries.General secretarial/administrative/filing duties for various directors and managersUpdate various Excel spreadsheets daily, weekly, and monthly.Managing the bookings of the boardrooms and meeting roomsMaintaining safety and hygiene standards of the reception area
Personal attributes required:
Must have a confident and professional telephone manner.Must be professional in approach and appearance with a vibrant personality.Must be well spoken and be able to interact in a polite and composed manner at all times.Must have the ability to organise, multitask, prioritise and work well under pressure.Must be able to use initiative, pay attention to detail and have a strong sense of urgency.Must be trustworthy, reliable, and punctual at all times.Must have to ability to learn quickly, be resourceful and be proactive when issues arise.Must be flexible, agile and able to work in a team as well as independently.Must possess a high level of maturity and integrity.Must promote a positive working environment.Must be able to interact in a polite and composed manner at all times.Must promote a positive working environment.Team PlayerCustomer FocusedAttention to detail.
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We are looking for a half day HR Business partner for an established company within the financial services industry based in the Rosebank area. This position will be on a 6 month contract with the possibility to go permanent after the 6 months. Requirements: Matric qualificationBachelor’s degree in Human Resources/Industrial PsychologyHR experience, minimum 8 years’. (Financial services industry advantageous)Skills Development experienceIn-Depth knowledge of various South African Labour legislation e.g.: BCEA. LRA, SD, FSC code and EEInteraction with Senior and Executive managementSkillsPrepare presentations, reports, policiesComputer Literacy MS Office (Excel and PowerPoint a must)Excellent communication skills – written and spokenAble to operate under pressureDeadline and performance orientatedMotivatedDriven individualTeam playerStrong work ethicLeadership skillsHigh EQAble to build and maintain relationships internally and externallyAble to deal with sensitive matters in a mature and professional mannerApproachable and open minded individualAble to always maintain confidentialityPosition overview: The HR Business Partner Role (half-day contract role) requires someone who is able to support the COO and CFO in driving HR best practices and human capital development. The HRBP will report directly to the CFO/COO and will be responsible for supporting the directors in recruitment, developing employees and focusing on developing and implementing strategies to retain top talent within the firm.Responsibilities: Develop and implement an HR Strategy that is aligned to company’s values, promoting an organizational culture, employee productivity and wellness, collaboration, teamwork, excellence, superior service, transparency, diversity, accountability, innovation andAs part of the company’s commitment to talent retention, create development plans for all employees by engaging with employees on a regular basis and provide coaching to employees where applicable.Developing and updating job profiles for all positions in theEnsure all employee related matters are dealt with in a sensitive and respectful manner.Assist Directors with recruitment activities, coordinating interviews with Directors, conduct exit interviews, assess and evaluate candidates for select positions, drafting offer letters and maintain relatedConduct and coordinate new employee onboarding to ensure employees understand company policies, procedures, employee benefits and the probationary reviewCoordinate all internal and external trainingManage the Learnership programme and ensure timeous annualManage the CE programme and ensure timeous annualA participate in the Employment Equity Committee and Social and Ethics Committee.Collaborating with Finance in ensuring the company’s BBB-EE scorecard requirements areUpdate HR policies for the company that is aligned with best practice and the Labour RelationsPrepare HR related documents and ensure compliance with all relevantPreparation, submissio
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This position, at this group of companies, within the hospitality industry, is considered a huge opportunity to boost your career in Leads Resale Timeshare (Property) Agent re-selling…! Our portfolio is developing rapidly, thus vast opportunities exist … And, our properties are well-known and sought-after; we cater for high-end clientele. Do you have a passion for Timeshare (property) sales….? Maybe you are one of those who diligently and effortlessly ‘work’ through our clientele list by expectantly calling each of our clients. This position has a history of paying dividends to your hard work which would show on your payslip …! Are you the one who will be selected for this highly opportune position…? Ideally, this position is well suited for the more mature who envisions a prospective sale in each call… As one of our many Property Sales Agents, you would contribute to the success of our organization by utilising your sales expertise This position: Holds possibilities of a R15 – 25+k earning potential is well suited for the more mature who envisions a prospective sale in each call Key requirements / Must have’s 3+ years selling expA keen interest in following up on leadsStrong exp in selling Timeshare / Properties (Resales)Sound relationship building abilitiesSkilled to follow up on referrals and leadsMaintain a Real Estate accreditation (property practitioners accreditation) However, accreditation is not required on appointmentLiterate in MS Office - Word, Excel & Outlook Soft skills Must have a passion for salesMust hold sound telephone skillsMust have a strong ability to be motivationalMust speak a professional EnglishBeneficial to have experience in CRM systemsMust be well presentedMinimum Qualifications: Matric + Real Estate accreditation
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Key Account Managers | Sandton1 x Junior (Customer Services & Retention) 1 x Senior (Team Lead) R340-540K PER ANNUM Purpose of Position: Complement Recruitment are recruiting for 2 Key Account Managers, 1 Junior Customer Excellence Specialist, and a Client Services: Team Lead (Manager) for permanent positions based in Sandton, Johannesburg, Gauteng. The Team Lead is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required and work in conjunction with the supply chain and finance departments. Experience in a national and international organisation or business will be beneficial. NON-NEGOTIABLES Fluent in English - Extremely well spoken (international client base) Articulate, Presentable candidates.Degree or Diploma with Sales Ops experience2 years people leadership experience.Check out Our Site Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements:· We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.· Matric, 3 Year tertiary qualification Degree or BA/BCom Degree.· Fluent in Afrikaans and English well spoken· 5 years of professional/Corporate experience· 3+ years experience as a Senior Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.· High Competency level, Mature - individual must have a career and progression plan for themself· Able to lead upwards - coach, manage, mentor, delegate, train and have a leadership quality that inspires and motivates staff able to take criticism, and manage poor performance (fair, but assertive) 2 direct reports· Proficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; MS Office (Excel) and JD Edwards· Excellent oral and written communication skills.· Strong business acumen and product knowledge· Excellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areas· Strong ability to internalize the diversity & complexity of SA markets & to identify opportunities based on this· Strong communication skills and ability to engage with different cultures in the SA Personal Attributes · Lives up to the Organisations Leadership Principles:o Set high ambitions and challenge your teamo Be open and honest about pe
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Client Services Team Lead Sandton Johannesburg R500-550K PER ANNUM Purpose of Position: Complement Recruitment are recruiting for a Customer Service Team Lead (Manager) for a permanent position based in Sandton, Johannesburg, Gauteng. The Team Lead is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required and work in conjunction with the supply chain and finance departments. Experience in a national and international organisation or business will be beneficial. Check out Our Site Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements :We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.Matric, 3 Year tertiary qualification Degree or BA/BCom Degree.Fluent in Afrikaans and English well spoken5 years of professional/Corporate experience3+ years experience as a Senior Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.High Competency level, Mature - individual must have a career and progression plan for themselfAble to lead upwards - coach, manage, mentor, delegate, train and have a leadership quality that inspires and motivates staff able to take criticism, and manage poor performance (fair, but assertive) 2 direct reportsProficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; MS Office (Excel) and JD EdwardsExcellent oral and written communication skills.Strong business acumen and product knowledgeExcellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areasStrong ability to internalize the diversity & complexity of SA markets & to identify opportunities based on thisStrong communication skills and ability to engage with different cultures in the SA Personal Attributes Lives up to the Organisations Leadership Principles: Set high ambitions and challenge your teamBe open and honest about performanceShow visible and decisive leadershipFocus teams on delivering business resultsHigh integrity and ethical behaviourPassionate about the company Mission, Vision and ValuesQuick learner, intellectual capacity with a high degree of common sense, resourcefulness, and flexibilityVery organized and structured with the ability to successfully manage deadlines as well as handle ambiguityAbil
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Complement Recruitment are recruiting for a Client Services Team Lead (Manager) for a permanent position based in Sandton, Johannesburg, Gauteng. The Team Lead is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required and work in conjunction with the supply chain and finance departments. Experience in a national and international organisation or business will be beneficial. R500-550K CTC Per Annum.Minimum Requirements:We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.Matric, 3 Year tertiary qualification Degree or BA/BCom Degree.Fluent in Afrikaans and English well spoken5 years of professional/Corporate experience3+ years’ experience as a Senior Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.High Competency level, Mature – individual must have a career and progression plan for themselfAble to lead upwards – coach, manage, mentor, delegate, train and have a leadership quality that inspires and motivates staff – able to take criticism, and manage poor performance (fair, but assertive) – 2 direct reportsProficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; MS Office (Excel) and JD EdwardsExcellent oral and written communication skills.Strong business acumen and product knowledgeExcellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areasStrong ability to internalize the diversity & complexity of SA markets & to identify opportunities based on thisStrong communication skills and ability to engage with different cultures in the SAPersonal AttributesLives up to the Organisations Leadership Principles:Set high ambitions and challenge your teamBe open and honest about performanceShow visible and decisive leadershipFocus teams on delivering business resultsHigh integrity and ethical behaviourPassionate about the company Mission, Vision and ValuesQuick learner, intellectual capacity with a high degree of common sense, resourcefulness, and flexibilityVery organized and structured with the ability to successfully manage deadlines as well as handle ambiguityAbility to balance needed attention to detail with a pragmatic view on opportunity, impact and feasibilityDetail orientedGrowth mind-set, ability to priorities and multi-taskStrong communication skills and ability to interact with different cultures in SATeam player with a strong “customer/service” orientationAble to spot a business opportunity and take correspon
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Client Services Team Lead Sandton Johannesburg R500-550K PER ANNUM Purpose of Position: Complement Recruitment are recruiting for a Customer Service Team Lead (Manager) for a permanent position based in Sandton, Johannesburg, Gauteng. The Team Lead is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required and work in conjunction with the supply chain and finance departments. Experience in a national and international organisation or business will be beneficial. Check out Our Site Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements :We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.Matric, 3 Year tertiary qualification Degree or BA/BCom Degree.Fluent in Afrikaans and English well spoken5 years of professional/Corporate experience3+ years experience as a Senior Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.High Competency level, Mature - individual must have a career and progression plan for themselfAble to lead upwards - coach, manage, mentor, delegate, train and have a leadership quality that inspires and motivates staff able to take criticism, and manage poor performance (fair, but assertive) 2 direct reportsProficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; MS Office (Excel) and JD EdwardsExcellent oral and written communication skills.Strong business acumen and product knowledgeExcellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areasStrong ability to internalize the diversity & complexity of SA markets & to identify opportunities based on thisStrong communication skills and ability to engage with different cultures in the SA Personal Attributes Lives up to the Organisations Leadership Principles: Set high ambitions and challenge your teamBe open and honest about performanceShow visible and decisive leadershipFocus teams on delivering business resultsHigh integrity and ethical behaviourPassionate about the company Mission, Vision and ValuesQuick learner, intellectual capacity with a high degree of common sense, resourcefulness, and flexibilityVery organized and structured with the ability to successfully manage deadlines as well as handle ambiguityAbil
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About the PositionOur client is looking for professional people that are able to deliver a consistent sales output that requires more management support and guidance rather than micro-management in order to meet their monthly & annual targets. Key skills in building relationships, with a consultative oriented solution selling style, is vital in order to identify and co-create opportunities with clients.Key Requirements:They are looking for individuals who have the following attributes to ensure a high work ethic and professionalism to represent their company:Well groomed, well-mannered and speak clearly and professionallyMinimum 5 years corporate solution sales experience, preferably into the Human Resources client spaceKnowledge of the education and SETA frameworkKnowledge of the B-BBEE codesExcellent people-skillsGood team workerFlexibleAbility to think innovativelySelf-motivatedPresentableExcellent communication skillsExcellent attention to detailEmotionally matureIntermediate Microsoft Office skillsCandidates with previous experience in selling Education, Training and/or HR services and B-BBEE consulting are preferable.Desired Skills:Knowledge of SETA frameworkExcellent people skillsEducationTrainingGood communication skillsProven sales track recordDesired Work Experience5 to 10 yearsDesired Education LevelDiploma
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The YAP programme aims to assist youth with holistic development that facilitates growth and maturity in personal decision making and provides an individual with the tools to action their decisions going forward.
The purpose of this role is to ensure high quality content and processes that ensure the uptake of the Youth Accelerator Programme across all centres and outreach sites, and to ensure that the YAP programme fits into policy requirements in South Africa, continentally and globally.
KEY PERFORMANCE AREAS
* Writing modules:
* Develop content. This includes
o Researching and putting content together
o Designing standard content and programming
o Writing facilitator guides
o Writing candidate guides
* Choosing modules and finding content
* Reviewing programmes that are available in other organisations and settings, what they are doing and how other organisations and service providers implement
* Implementing based on agreed delivery of content
* Training facilitators to ensure that there is clarity over what the modules contain, how they should be delivered
* Sourcing and implementing training
* Ensuring Standard Operating Procedures (SOPs) and policies
* Ensuring a high standard of content and programme
* Ensuring high quality content on the Learner Management System
Quality control and quality assurance
* Quality control:
* Make sure that the quality of the programme and content is good
* Make sure that the facilitators are doing what they need to do
* Ensure that the standard of work is being met
* Ensuring service providers are implementing what they need to implement and at a high standard
* Working with PMEL to ensure that internal evaluations is underway
* Working with PMEL to set up the frameworks of the programmes
* Monitoring implementation
* Check the reality of implementation vs. what the plan was
* Include all internal stakeholders (SME, facilitators, PMEL, other)
* Evaluating content: Is the content what it needs to be?
* Evaluating the programme to check: Have you achieved your goals
* Informing the PMEL team of what is happening on the ground for the M&E processes
* Validate information coming from evaluations
Stakeholder and supplier relationships
* Ensuring new and continued relationships with stakeholders (community-level, local and provincial government, corporate etc.)
* Ensuring new and continued relationships with service providers
* Sourcing and implementing training
* Setting up SLAs with service providers
* Ensuring that the standard of the content and programme is appropriate
Liaison between Afrika Tikkun Head Office and YAP teams
* To assist the YAP teams and the Marketing department in promoting participation to the YAP programme in each community.
* Ensuring clear reporting for the R&I department
* Participating in meetings
Evaluation, sharing and learning
* To assist in building robust evidence to demonstrate both the need for the YAP services and the outcomes of the programme.
* To coordinat
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Minimum Requirements 8+ years experience in projects (feasibility studies and/or execution projects) in the EPC/EPCM environment; ideally within the mining and minerals or petrochemical sectorMust have a BSc or BTech in Mechanical Engineering with professional registration with ECSA.Previous working experience in maintenance/operations on a mine will be an added advantageThe candidate must ideally have experience with a wide range of mechanical equipment such as conveyors, crushers, screens, pumps, cranes and hoists, feeders, mills, scrubbers, compressed air systems, feeders and tanksMust have the ability to operate independently (minimal support) as a lead engineer on projects and mentor and supervise junior engineers.The ideal candidate for this position will be a person with sufficient maturity to command respect from those he/she deals with, whilst possessing enough energy and passionResponsibilities: Project Life Cycle Develop a discipline design strategy and design criteria to suit the unique project/client requirementsProduce regular project status reportsProvide input into the development of the project schedule, POP and SCOPGenerate technical specifications with requirements for each packageCompile technical enquiry packages and technical tender evaluations to ensure accurate placement of ordersAssist in developing, managing and controlling the discipline cost and man-hour estimatesProduce discipline specific designs according to schedule and budgetManage and control changes to budget and scheduleIdentify potential risks/delays and explain discrepanciesMaintain effective engineering input/output of design officeEnsure development and optimization of mechanical layout drawings through the design officeReview supplier documentation for compliance with technical requirements- Generate post-project feedbackCommunication Maintain effective inter-discipline interface and communicationUnderstand other discipline requirements and communicate own requirementsEnsure sufficient informal interaction between disciplinesGather feedback from other disciplines for design purposesManage and interface with suppliers and contractors to meet project objectivesSystems and Procedures Ensure adherence to the internal Project Management Operating SystemApply and review associated discipline Engineering StandardsContinuous ImprovementProvide suggestions for improving internal work methods and procedures on an ad-hoc basis.Quality and Safety Regularly review and contribute towards improvement of procedures and systemsEnsure all QA procedures and guidelines are followed in all daily activitiesParticipate in quality assurance auditsMonitor vendor qualityMonitor site qualityAdhere to all quality and safety requirements of the companys systemPerform any other reasonable tasks as assigned by direct line mana
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Client Services Team Lead Sandton Johannesburg R500-550K PER ANNUM Purpose of Position: Complement Recruitment are recruiting for a Customer Service Team Lead (Manager) for a permanent position based in Sandton, Johannesburg, Gauteng. The Team Lead is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required and work in conjunction with the supply chain and finance departments. Experience in a national and international organisation or business will be beneficial. Check out Our Site Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements :We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.Matric, 3 Year tertiary qualification Degree or BA/BCom Degree.Fluent in Afrikaans and English well spoken5 years of professional/Corporate experience3+ years experience as a Senior Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.High Competency level, Mature - individual must have a career and progression plan for themselfAble to lead upwards - coach, manage, mentor, delegate, train and have a leadership quality that inspires and motivates staff able to take criticism, and manage poor performance (fair, but assertive) 2 direct reportsProficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; MS Office (Excel) and JD EdwardsExcellent oral and written communication skills.Strong business acumen and product knowledgeExcellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areasStrong ability to internalize the diversity & complexity of SA markets & to identify opportunities based on thisStrong communication skills and ability to engage with different cultures in the SA Personal Attributes Lives up to the Organisations Leadership Principles: Set high ambitions and challenge your teamBe open and honest about performanceShow visible and decisive leadershipFocus teams on delivering business resultsHigh integrity and ethical behaviourPassionate about the company Mission, Vision and ValuesQuick learner, intellectual capacity with a high degree of common sense, resourcefulness, and flexibilityVery organized and structured with the ability to successfully manage deadlines as well as handle ambiguityAbil
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMDg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185352&xid=1109_73084
2y
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Experienced and mature Telesales agent require in the
Long-Term Insurance environment. Candidate must have a high degree of maturity. The ideal client should have: Computer literacy, e.g. Excel, Word, Teams and
Zoom . Bilingual
·
South African ID or South African Work Permit. The successful candidate will enjoy training and mentoring. Will be able to rotate and work from home certain days and
other days from the offices in Fairland. Commission on different levels will be offered. Applications can be done via email to: info@lighthousefs.co.za
16d
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Key Account Managers | Sandton1 x Junior (Customer Services & Retention) 1 x Senior (Team Lead) R340-540K PER ANNUM Purpose of Position: Complement Recruitment are recruiting for 2 Key Account Managers, 1 Junior Customer Excellence Specialist, and a Client Services: Team Lead (Manager) for permanent positions based in Sandton, Johannesburg, Gauteng. The Team Lead is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required and work in conjunction with the supply chain and finance departments. Experience in a national and international organisation or business will be beneficial. NON-NEGOTIABLES Fluent in English - Extremely well spoken (international client base) Articulate, Presentable candidates.Degree or Diploma with Sales Ops experience2 years people leadership experience.Check out Our Site Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements:· We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.· Matric, 3 Year tertiary qualification Degree or BA/BCom Degree.· Fluent in Afrikaans and English well spoken· 5 years of professional/Corporate experience· 3+ years experience as a Senior Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.· High Competency level, Mature - individual must have a career and progression plan for themself· Able to lead upwards - coach, manage, mentor, delegate, train and have a leadership quality that inspires and motivates staff able to take criticism, and manage poor performance (fair, but assertive) 2 direct reports· Proficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; MS Office (Excel) and JD Edwards· Excellent oral and written communication skills.· Strong business acumen and product knowledge· Excellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areas· Strong ability to internalize the diversity & complexity of SA markets & to identify opportunities based on this· Strong communication skills and ability to engage with different cultures in the SA Personal Attributes · Lives up to the Organisations Leadership Principles:o Set high ambitions and challenge your teamo Be open and honest about perf
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczODQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188288&xid=1109_73842
2y
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Key Account Managers | Sandton1 x Junior (Customer Services & Retention) 1 x Senior (Team Lead) R340-540K PER ANNUM Purpose of Position: Complement Recruitment are recruiting for 2 Key Account Managers, 1 Junior Customer Excellence Specialist, and a Client Services: Team Lead (Manager) for permanent positions based in Sandton, Johannesburg, Gauteng. The Team Lead is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required and work in conjunction with the supply chain and finance departments. Experience in a national and international organisation or business will be beneficial. NON-NEGOTIABLES Fluent in English - Extremely well spoken (international client base) Articulate, Presentable candidates.Degree or Diploma with Sales Ops experience2 years people leadership experience.Check out Our Site Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements:· We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.· Matric, 3 Year tertiary qualification Degree or BA/BCom Degree.· Fluent in Afrikaans and English well spoken· 5 years of professional/Corporate experience· 3+ years experience as a Senior Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.· High Competency level, Mature - individual must have a career and progression plan for themself· Able to lead upwards - coach, manage, mentor, delegate, train and have a leadership quality that inspires and motivates staff able to take criticism, and manage poor performance (fair, but assertive) 2 direct reports· Proficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; MS Office (Excel) and JD Edwards· Excellent oral and written communication skills.· Strong business acumen and product knowledge· Excellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areas· Strong ability to internalize the diversity & complexity of SA markets & to identify opportunities based on this· Strong communication skills and ability to engage with different cultures in the SA Personal Attributes · Lives up to the Organisations Leadership Principles:o Set high ambitions and challenge your teamo Be open and honest about pe
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczODM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188284&xid=1109_73837
2y
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Key Account Managers | Sandton1 x Junior (Customer Services & Retention) 1 x Senior (Team Lead) R340-540K PER ANNUM Purpose of Position: Complement Recruitment are recruiting for 2 Key Account Managers, 1 Junior Customer Excellence Specialist, and a Client Services: Team Lead (Manager) for permanent positions based in Sandton, Johannesburg, Gauteng. The Team Lead is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required and work in conjunction with the supply chain and finance departments. Experience in a national and international organisation or business will be beneficial. NON-NEGOTIABLES Fluent in English - Extremely well spoken (international client base) Articulate, Presentable candidates.Degree or Diploma with Sales Ops experience2 years people leadership experience.Check out Our Site Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements:· We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.· Matric, 3 Year tertiary qualification Degree or BA/BCom Degree.· Fluent in Afrikaans and English well spoken· 5 years of professional/Corporate experience· 3+ years experience as a Senior Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.· High Competency level, Mature - individual must have a career and progression plan for themself· Able to lead upwards - coach, manage, mentor, delegate, train and have a leadership quality that inspires and motivates staff able to take criticism, and manage poor performance (fair, but assertive) 2 direct reports· Proficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; MS Office (Excel) and JD Edwards· Excellent oral and written communication skills.· Strong business acumen and product knowledge· Excellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areas· Strong ability to internalize the diversity & complexity of SA markets & to identify opportunities based on this· Strong communication skills and ability to engage with different cultures in the SA Personal Attributes · Lives up to the Organisations Leadership Principles:o Set high ambitions and challenge your teamo Be open and honest about pe
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczODM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188283&xid=1109_73835
2y
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SavedSave
Johannesburg - A new age Digital Bank urgently seeks to employ a Chief of Staff / Head of the CEO Office. This is a senior role that is responsible for coordinating the execution of the bank’s strategy out of the CEO’s office. This role is fulfilled by (i) developing an enterprise-wide strategy execution plan, (ii) monitoring the delivery of execution priorities against objectives and key results (OKRs), (iii) unblocking impediments to execution of high priority items, and (iv) ensuring appropriate communication of the enterprise-wide execution plan, OKRs and ongoing performance.This is a high-performance role that requires intense application in order to successfully coordinate a multitude of moving parts and stakeholders across the business. The ideal candidate should be equally adept at analysis and implementation. The role is an ideal opportunity for the candidate to contribute across the breath of the business as s/he will be immersed in execution issues that have the highest bearing on the commercial success of the bank.The role is deemed to be an executive officer of the bank and the appointment of the successful candidate is therefore subject to Regulation 42 of the Banks Act.Character Attributes:Must be comfortable with ambiguity and have high levels of adaptability.Must have a strong sense of ownership, drive and perseverance to get things done.Must have high levels of integrity.Must be emotionally mature, respectful but forthright in their views and in how peers are challenged.This is an intense role that requires high levels of application and a steady hand under high pressure.Low ego, highly collaborative and must be able to work in close partnership with peers to drive the required outcomes.Is compassionate and able to view the world through the eyes of others.This is not the business for people that are willing to advance their personal progression at the expense of others or the collective good.Minimum Requirements:BSc, BBusSci, BCom, BEng or MBA degree.A minimum of 5 years’ experience in a management role in either of the following industries: strategy consulting, insurance, banking, telco, FMCG or retail.Strong numerical and analytical skills.Demonstrable track record of having successfully managed the implementation of initiatives and projects to completion.Strong written, verbal and presentation communication skills.Strong MS Excel, PowerPoint and Word skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5NzI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138897&xid=1266_39729
2y
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