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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
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Position: Senior Buyer
Location: Johannesburg, Gauteng
Reports to: National Supply Chain Manager
Communication Departments: Sales, Production, Warehouse, Receiving and Finance
Minimum Qualification Requirements:
MatricDegree/Diploma in Supply Chain Management or Procurement QualificationMin 5 to 10 years’ experience in FMCG ProcurementDriver’s license
Skills:
NegotiationCustomer OrientationExcellence OrientationInsightListening potentialInnovationAdaptabilityAdvanced CalculationsAdvanced Reading Comprehension
Roles and Responsibilities:
Purchase goods, materials, components or services in line with specified cost, quality and delivery targetsEnsure continuous supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operationsMaintain and update all procurement registers.Be responsible for all imports and sourcing alternate sources of supplies on a continuous basis.Be responsible for all import costings, outstanding order schedule maintenance and updating and follow up on all shipments.Be responsible to customs clear all imports under the correct tariff headings.Be responsible for updating all formulas and calculations.Monitor market trends, competitor strategies and market suppliersResearch and evaluate areas of opportunity and reduce costs where possibleDeliver briefs, updates and reports as and when requiredDevelop creative and innovative procurement processesDevelop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvementNegotiate contracts, improved prices and terms of business with suppliers and review opportunities to make business savings utilizing negotiation and procurement best practice tools and methodsAssess and evaluate suppliers and undertake performance reviews to ensure contract compliance and manage performance improvement activitiesEnsure that a professional and consistent approach is taken in relation to all supplier relationshipsExplore alternate sources for goods and materialsPrepare purchase orders in line with final negotiations with selected suppliers and in line with organizational targets and requirementsUndertake research on and evaluate existing and new suppliersOn time responses to internal and external communication to all role places, e.g. sales regarding price increase...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDU0MDk2MTYzP3NvdXJjZT1ndW10cmVl&jid=1212288&xid=3054096163
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Main purpose of the Job:
To ensure current customers have the right products and services, identify new markets and customer leads, and identify prospective customers.
Qualifications:
Qualification in Sales and MarketingDegree/ND in Food Technology or equivalent Knowledge & ExperienceAchievement focusPlanning and organising abilityThe energy to drive service excellenceEmotional intelligence, integrity, flexibility, resilience, accountability, and innovative thinking
Requirements:
Minimum of 3 - 5 year’s sales experience preferably within FMCGBasic cooking ability – demos and presentations to customersAble to conduct formal presentations and communicate effectivelyExtensive customer relationship skillsValid Driver’s license is essential and flexible to travel
Key Responsibilities:
Plan sales calls to ensure a value-added approachLearn and apply customer classificationsPlan on building market share across all categoriesDrive and achieve ingredients volumes/ budgetDrive and achieve casings volumes / budgetDrive and achieve FHG merchandise and equipment volumes/ budgetsConduct weekly demos, and casings tests at platinum target customersBuild on and research product and industry knowledgeWork on promotional activity as per guidelines requiredBuild customer relationships and ensure service effectivenessAnalyse competitor activity and market trends and feedback on market intelligenceSubmit weekly sales and ADAPT reports by the required deadlineProactively look for new business and market opportunitiesManage sales administration and other duties as requiredDeliveries carried out to company standard where appropriateC-Track in line with company standards• Ensure that stock levels are monitored
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NDg5NzUyP3NvdXJjZT1ndW10cmVl&jid=1574138&xid=3706489752
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Our client in the FMCG Sector, based in Johannesburg (Ormonde) is currently looking to employ a Customer Relations Officer.
An awesome career opportunity awaits.
Requirements:
Computer literate – Excel, Word, Outlook.Good command of English language.Skills: interpersonal, communication, selling skills, problem solving.Attention to detail, focus, self-disciplined & self-managed, strong work ethic.Minimum qualification: Grade 12.
Responsibilities:
Sales:
To drive through regular telephonic contact, sales and required service levels of specific key accounts.To ensure turnover achievement by soliciting sales.To process orders and placement thereof with the relevant suppliers.
Member Management:
To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.To ensure the timely dissemination of critical information.To ensure the service and different value-added services we offer our members are delivered in an excellent manner.
Sales Administration:
To manage and negotiate the deal request process.To complete the required administration and controls efficiently and accurately.Process all orders on the system to Company standard.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MDgyNzIwNz9zb3VyY2U9Z3VtdHJlZQ==&jid=1465757&xid=60827207
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Our client in the FMCG industry is looking for a Junior Sales Representative to join their experienced team.
Duties and Responsibilities:
Generating leads.Meeting or exceeding sales goals.Negotiating all contracts with prospective clients.Helping determine pricing schedules for quotes, promotions, and negotiations.Preparing weekly and monthly reports.Giving sales presentations to a range of prospective clients.Coordinating sales efforts with marketing programs.Understanding and promoting company programs.Obtaining deposits and balance of payment from clients.Preparing and submitting sales contracts for orders.Visiting clients and potential clients to evaluate needs or promote products and services.Maintaining client records.Answering client questions about credit terms, products, prices, and availability.
Key Skills*Great negotiation and communication skills will be essential for this role as it requires someone who can effectively communicate with customers, management & staff.*Report writing*Interpersonal skills*Computer literacy
Required Skills
2 Years of Experience
Qualifications
Sales & or Marketing Diploma / DegreeHospitality qualification with specific focus Food & Beverage ( added advantage)2 years in a sales role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDYyMzQ4ODcxP3NvdXJjZT1ndW10cmVl&jid=376197&xid=4062348871
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Duties and Responsibilities:
Manage customer account profitability - Deliver the required top line, GM, GM% and EBITDA as set out for the customer accountTo achieve volume and profitability targets for customer accounts on a regional levelTo develop and agree on strategic customer objectivesAssess and recommend strategic options to the category teamDevelop and implement customer strategy and plans; including annual activity planning, trading terms and co-ad spendsDevelop customer and sales activity plansCollaborate effectively across departments/functions to ensure business objectives are aligned and delivered upon.Accurate management and implementation of customer pricingEnsure product availability and visibility on the shelfConduct customer reviews at all levelsMonitor and execute promotional plansDevelop and apply regional customer contact strategyMeasure and review sales and distribution agents’ performance/manage outsourced sales agentsCommunicate sales targets and strategies/action plans to sales and distribution agentsMonitor competitor activityEnsure regular and accurate sales forecasting in conjunction with Supply Chain / LogisticsDevelop and manage customer relationshipsSpending time with agents and sales managersTo gather, process, analyze and report on customer dataManage the relationship with and performance of IRL/ IRS
Skills
High personal standards and a hard workerAbility to work in a team environmentStrategic thinkingStrong analytical and numerical skillsProblem-solving and decision-making skills
Qualification:
BCom or related qualification3+ years in FMCG environment2 Years minimum experience in account and sales management2+ years of experience managing an account at a regional customer levelIntermediate knowledge of Microsoft Office programs (Word, Excel, Outlook and PowerPoint)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzEwODU0MTI4P3NvdXJjZT1ndW10cmVl&jid=364384&xid=3710854128
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Hi All. I am Shaun Chetty, live in Midrand, Johannesburg with over 25 years of dynamic leadership in transport, fleet management, warehousing, Cross-Border and within SA. Looking for employment and available immediately. Attention to detail, dedicated and always willing to go the extra-mile with integrity and honesty. Want to take your company into higher levels, you will have no regrets employing me. My CV available on request or phone 078 672 7781. Please do not hesitate contacting me.
Fleet I implemented a proactive fleet maintenance program aimed at reducing downtime and extending the lifespan from light motor vehicles to heavy commercial. Very technically minded and knowledge of vehicle maintenance eg. repairs, pricing of parts and negoiating with suppliers and mechanics. As a result, significant decrease in unexpected breakdowns and associated repair costs, while also improving the overall reliability and safety of vehicle operations. Also sourcing of vehicles from suppliers for contract requirements. Managing vehicle fuel cost, kms traveled, tyre management and defect reports / trip-sheets.
Customer Service I excel in delivering exceptional customer service and driving new business growth. With a focus on client satisfaction, I've built strong relationships and expanded revenue streams through proactive sales and tailored solutions. Knowing and believing in your product, will sell well.
Staff Management By prioritizing open communication, recognizing individual strengths, and providing constructive feedback, I've cultivated a positive work environment where team members feel valued and motivated to contribute their best. Additionally, I've implemented performance evaluation systems and recognition programs to incentivize excellence and drive continuous improvement across all levels of the organization eg. SOPs and JOB AID. Following procedures of displinary actions and also attending CCMA cases.
Financial Management- Manage expenditure within the budget.- Provide input to the department's budget.- Manage all financial administration i.e. (payments, invoices, contracts with suppliers).With a strong focus on cost optimization and profit enhancement, inefficiency, implementing targeted cost-saving measures, and devising strategic initiatives to drive revenue growth. By analyzing financial data working closely with finance department, negotiating vendor contracts, and streamlining operational processes, I've consistently delivered measurable results.Warehousing Management In terms of warehouse operations, I have implemented advanced inventory management systems to track stock levels accurately and optimize warehouse space utilization. I have also developed efficient warehouse layout designs and implemented lean principles to streamline workflows and minimize operational inefficiencies. Additionally, I conduct regular audits to ensure compliance with safety regulations and to identify areas for continuous improvement.
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