Customer Relations Officer

Our client in the FMCG Sector, based in Johannesburg (Ormonde) is currently looking to employ a Customer Relations Officer.

An awesome career opportunity awaits.

Requirements:

• Computer literate – Excel, Word, Outlook.
• Good command of English language.
• Skills: interpersonal, communication, selling skills, problem solving.
• Attention to detail, focus, self-disciplined & self-managed, strong work ethic.
• Minimum qualification: Grade 12.

Responsibilities:

Sales:

• To drive through regular telephonic contact, sales and required service levels of specific key accounts.
• To ensure turnover achievement by soliciting sales.
• To process orders and placement thereof with the relevant suppliers.

Member Management:

• To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
• To ensure the timely dissemination of critical information.
• To ensure the service and different value-added services we offer our members are delivered in an excellent manner.

Sales Administration:

• To manage and negotiate the deal request process.
• To complete the required administration and controls efficiently and accurately.
• Process all orders on the system to Company standard.

Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.