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Results for Jobs in Johannesburg CBD in Johannesburg CBD
1
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The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a warm leads campaign for an international campaign, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships with the client and will work closely with the team to leverage business resources and maximize revenue opportunities within this campaign.
You will need.
Matric (Grade 12)3+ years contact Centre Sales Management experience. 2+ year Nightshift experience in a management role. Good career track record Excellent written and verbal communication
CORE TECHNICAL COMPETENCIES
Essentials·:Willing to work shifts. Willing to work Saturdays and extended hours.Ability to manage a team. Understanding Call center principles and practices Understands Call center benchmarks metrics. Able to coach and develop subordinates. Strong Sales or selling background. Proven track record Ability to resolve customer complaints. Microsoft word / excel / outlook proficient. Understanding of HR and IR policies ·Ability to work in a pressurized environment.Technical aptitude ·Excellent communication skills (written and verbal).Ability to handle escalations and take ownership.Decision making ability.Manage administration workloads and outbound projects. AdvantageousCall Centre training & coaching experienceCall handling & scriptingTelephone etiquette skills ·Business writing and email etiquetteUnderstanding of website navigation functionalities, technology savvy
KEY RESPONSIBILITIES
Driving operational and technological efficiencies within the teamManaging daily operations to perform at optimum standards.Monitor team members performance against target on a day-to-day basis and implement changes where appropriate.Ensure the individual team member’s service standards are adhered to.Effective management and review of Objection handling script.Drive quality control and ensure corrective action are taken where required.Analyse performance statistics of teamsEnsure adherence to the operational policies and procedures.Monitor performance on regular basis and provide constructive feedback.Pro-actively always encourage high performance.Ensure all staff issues are dealt with appropriately and within a timely fashion.Ensure all daily, weekly, and monthly workloads are completed....
https://www.ditto.jobs/job/gumtree/3431061489&source=gumtree
8mo
CallForce
1
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Regional Head of BPO Operations
Provide strategic leadership to multifaceted BPO operation.
5 -7 years senior contact Centre management experience in BPO sectorStrategic and tactical focusStrong analytical skillsIn-depth client interfaceSalary negotiable aligned to industry norms and experience.
Contact leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/1951097025&source=gumtree
8mo
CallForce
1
We have an exciting career opportunity for Commercial Insurance Consultants in Auckland Park, Johannesburg looking for a new opportunity within a well-established insurance sales company.
This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.
Key Responsibilities
Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker ServicesDealing with general Agri Asset insurance and policy specific enquiries, and amendmentsAdhering to underwriting and regional criteria requirementsManaging the expectation on expected turnaround times for already submitted requests
Minimum Requirements
Grade 12 (Matric) withFAIS compliant (30 credits) Relevant insurance qualification would be advantageous at NQF 53 Years Insurance sales experience3 years’ experience in short term insurance commercial lines and/or Agri Asset Experience in commercial and / or Agri Asset policy administration and underwriting
Knowledge & Skills
Excellent verbal and written communication skillsExcellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clientsEnsure adherence to quality, compliance and accreditation standards.Conduct efficient administration.Optimizing work processes
Personal Attributes
SalesCustomer ServiceTeam SupportCommunicates effectively.Situational AdaptabilityAction Oriented
Working Hours
08h00 – 17h00 Monday to Friday
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
Send your CV to Lebohang.m@callforce.co.za
https://www.ditto.jobs/job/gumtree/2181013709&source=gumtree
8mo
CallForce
1
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There is an exciting career opportunity available within a well-established insurance sales company, for a Sales Consultant, who will be based in Auckland Park, Johannesburg.
What You’ll be Doing
The successful candidate will offer world class product and services to clients, whilst achieving sales targets in an outbound call centre environment.
During a Typical Day, You’ll.
Consistently meet sales targets.
Adhere to Quality Assurance processes (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes).Offer outstanding customer experience.Adhere to workforce scheduling.
Requirements
https://www.ditto.jobs/job/gumtree/875182388&source=gumtree
8mo
CallForce
1
We are currently seeking Digital Advertising Sales Consultants. Successful candidates will receive full product and systems training.
Your responsibilities will include:
Telephonically engaging with prospective clients to purchase digital advertising packagesCommunicate the benefits of the packages or solutions to drive salesContinuously engage or follows up with prospective clients as it would be a 1–3-month sales cycleEstablish, development & maintaining strong client relationships to ensure future salesDaily planning of sales targets & strategyProviding a daily report on insights / findings / challengesAchieve agreed upon sales targets and outcomesCoordinate sales effort with team members and other departmentsAttends daily check-ins with the operational teams and providing updates, insights, challenges & continuously improve through feedbackMust be able to do presentations as required, tailored to the audience needsGeneral administrative tasks including keeping CRM / other tools updated
The ideal candidate for this role will have:
MatricDegree / Diploma in marketing would be beneficialMarketing experience would be beneficial, particularly digital advertisingOutbound sales experienceOutstanding communication and interpersonal skillsAbility to drive outcomesExcellent organizational and leadership skills with a problem-solving abilitySelf-confidence and leadership qualitiesThe ability to establish rapport with people at all levelsExcellent knowledge of management methods and techniquesAdvanced troubleshooting and disaster recovery experienceEffective communication skills, including ability to communicate clearly, concisely, and professionally, both verbal and in writingRelationship management skills and openness to feedback
https://www.ditto.jobs/job/gumtree/3529672937&source=gumtree
8mo
CallForce
1
The suitable candidate must have solid recruitment experience through placing a variety of profiles. This is an ultimate generalist role requiring the recruitment and selection of entry level, junior, mid-level to senior positions. The successful incumbent must be exposed to challenging environment, managing mass recruitment, multiple vacancies at a time, track and report accordingly on all filled roles
· Deal with internal and external stakeholders to ensure effective delivery campaign order base.
· Proactively source top level candidates in diversity of positions from specialized scarce skills to bulk recruitment drives.
· Manage the full candidate recruitment cycle and onboarding.
· Continuously improve candidate experience and engagement, be a brand ambassador.
· Min 2-4 years recruitment experience.
· Contact Centre /BPO Recruitment experience a strong advantage.
· Knowledge and experience in best practice recruitment processes and diverse candidate selection
Soft skills you need:
· Understanding of recruitment processes and candidate selection methods
· Outstanding organizational and time management skills
· Excellent communications and interpersonal skills
· Ability to multitask and prioritize daily workload
· Creative thinker and proactive problem solver
· Ability to work autonomously and within larger team
· Professional level of English
https://www.ditto.jobs/job/gumtree/3409289318&source=gumtree
8mo
CallForce
1
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Sales Team Leader Cape Town
Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.
Min 2 years contact Centre Team Leader experience
BPO experience a strong preference
Able to support day shift employees
Strong contact Centre operations know how
Effective people management skills
Able to manage to strict SLA requirements
Salary based on industry norms
https://www.ditto.jobs/job/gumtree/1754187620&source=gumtree
8mo
CallForce
1
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Some of the job responsibilities include but are not limited to: providing personalized sales, services, technical support and building relationships with clients.
Managing the ongoing support to customers to confirm that they continue to make effective use of products.
Monitoring product performance and associated support needs to be able to identify opportunities to upgrade or modify products so that they meet customers’ needs more effectively.
https://www.ditto.jobs/job/gumtree/3372478964&source=gumtree
8mo
CallForce
1
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Salary: Basic R5500 + Commission
Responsibilities and expectations (not limited to):
Offer professional advice to clients on long term insuranceDaily/weekly reporting on sales activitiesKeep up to date and fully informed on product comparisons and new productsBe compliant in all activities in accordance with regulations and professional guidelines and ethics
Desired Experience and Qualifications
Matric (Compulsory)Long term insurance - telesales 1-year minimum experienceReputable sales track record (Pay slips may be required up to 3 months back)FAIS Regulatory Examination for representatives is recommended (RE5)/ Or within DofaClear credit & criminal recordsExcellent communication skillsMust be South African CitizenAvailable immediatelyCompetencies required
Competencies
Cold callingCross - sellingEnd to end salesExtensive knowledge in short term insuranceAbility to handle conflictProblem solving skillsInsurance principles and practiceOutbound sales
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3422715057&source=gumtree
8mo
CallForce
1
SavedSave
Inbound customer service call center agent needed for Airline company
RESPONSIBILITIES:
Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with customers both verbally and in writing.
REQUIREMENTS
Grade 12One (1) to four (4) years’ experience in a Call Centre EnvironmentTravel or relevant qualification will be an advantageValid Covid-19 vaccination cardExcellent communication in English – speak, read and writeSolid computer literacyExcellent phone etiquetteNo criminal or credit recordAble to work on weekends, public holidays and flexible hours as requiredOwn transport would be an advantage.
SHIFTS ROTATIONAL:
07:00 – 16:0008:00 – 17:0009:00 – 18:0010:00 – 19:00Includes weekends and public holidays.
PERSONAL ATTRIBUTES
PunctualExcellent understanding or experience of delivering great customer service to a customerHigh degree of patience and assertivenessConflict resolution skillsImmaculate time keepingTrustworthy, professional and reliable, including dealing with confidential informationThe ability to work well under pressurePractice good time management and willingness to work longer than normal office hoursRemains focused in order to handle objectionsCustomer focused and service orientated.
https://www.ditto.jobs/job/gumtree/1604503986&source=gumtree
8mo
CallForce
1
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MI Specialist
Provide Data Analytics support in dynamic BPO operation.
4 - 6 years data analytics experience in the BPO /Contact Centre sector
Direct experience in implementing enterprise data management processes, procedures, and decision support.
Understanding of relational data structures, theories, principles, and practices.
Metadata management and associated processes.
Knowledge of enterprise repository tools, data modelling tools, data mapping tools, and data profiling tools.
Demonstrated expertise with repository creation, and data and information system life cycle methodologies.
Proven track record in producing high quality analytics and problem solving.
Salary negotiable aligned to industry norms and experience.
Contact leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/271039389&source=gumtree
8mo
CallForce
1
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US based client is looking for dynamic outbound agents on a night shift in Sunninghill.
Successful candidates will receive full product and systems training.
Responsibilities and expectations (not limited to):
Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed hourly/daily/weekly transfer target.Meet exceed Quality Assurance standards.
Desired Requirements, Experience and Qualifications
MatricAwareness of medical terms and disciplinesOutbound experience requiredExcellent verbal communication skillsNeutral accentComputer literateOwn transport (advantageous not essential)
Competencies
Objection handlingGood command of the English languageAbility to hold a conversation and think on your feet
Salary:
Paid per productive hoursShift allowance (Shift between 4pm and 4am only)Travel allowancePerformance incentives.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3050698397&source=gumtree
8mo
CallForce
1
SavedSave
Outbound Sales Consultant
Our international client is looking for strong sales individuals to join our dynamic team in Sunninghill.
What You’ll be Doing
Lead generation from an existing client base.
During a Typical Day, You’ll
· Read from a scripted pitch
· Transfer warm leads to the USA team
· Work towards exceeding transfer targets
· Ensure high quality standards are adhered to
Requirements
· At least 6 months sales experience
· Computer literate
· Own transport (advantageous not essential)
· Excellent verbal communication skills in English
· Neutral accent
Working Hours
· Rotational shifts between 16h00pm to 04h00am
Salary Per productive hour, shift and travel allowance provided and incentives.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/696303043&source=gumtree
8mo
CallForce
1
SavedSave
Telesales Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.
Join us as an Outbound Sales Consultant and be part of a winning team. You will be working on SA’s largest Telecommunications company.
This is no ordinary Sales position. This is YOUR opportunity to be part of a winning team and enjoy the success that comes with it! We offer ·
Guaranteed Basic salary, PLUS commission, PLUS high end electronic and other great incentives. · Earn up to R20,000 a month.
Apply now if you:
· Have at least 1 years’ tele-sales experience.
· Have strong sales ability and objection handling.
· Are proficient in English and 1 other language.
· Have the tenacity and passion for sales.
· Proven ability to meet sales targets.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/4260313700&source=gumtree
8mo
CallForce
1
SavedSave
We are looking for individuals to work within the commercial contact centre as there are career opportunities available for Insurance Consultants. The insurance consultant role is focused on providing an end-to-end service and support to brokers.
This role is focused on, but not limited to; servicing broker requests, including enquiries.
Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;Dealing with general insurance and policy specific enquiries;Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;Assisting to resolve all insurance queries within required timeframe and compliance requirements;Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;Undertaking to adjust premiums in line with new asset values;Managing client expectation on expected turnaround times for submitted requests;Adhering to underwriting criteria and regional requirements;Assist with profiling the client with the best suitable product and underwriting criteria;Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;Assisting in implementing solutions for improvement; andStanding in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
QUALIFICATIONS AND EXPERIENCE
Matric/ Grade 1260 commercial lines FAIS creditsA relevant insurance related qualification (e.g. NQF lev 5) would be advantageousProven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industryMinimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/4236229225&source=gumtree
8mo
CallForce
1
SavedSave
This role requires an experienced individual that has worked in internals sales within the Factory/industrial sectors. The Ideal candidate would have technical knowledge of factory operations and parts.
Description
This is an office based position in Randburg.Duties would include but are not limited to:
Responsible to conduct telephonic sales as well as handle customer issues pertaining to the sales.Send out brochuresFollow up on quotesMake sure all documentation is attachedThe role will include outbound sales calls (including cold calling)In-the-job training will be provided We are not simply selling a product, or features. We are selling a solution that will assist clients Generate and secure potential revenue by:Calling new prospective clients;Following up on calls.Following up on supplied leads.Achieve set goals and targets.Up-sell additional products to existing clients.
Profile
Matric (Essential)Relevant Certifications2 - 4 years (Internal sales experience)Technical skills within industrial/factory sector Computer literateCold CallingCRM system experienceExcellent English skillsExcellent communication abilityConflict managementSalesforce experiencePrevious internal sales experienceAdmin orientatedVery sales orientated and must know and understand sales cyclesWorking hours : Monday to Thursday 08h00am - 16h30pm, Friday 08h00am - 14h00pmNo weekenksPatientResilient
We offer
Permanent position
Salary package : R11000 plus uncapped commission
https://www.ditto.jobs/job/gumtree/3969873493&source=gumtree
8mo
CallForce
1
We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training. Join this multi-cultural work environment with colleagues from all over the world today!Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:• Strong problem-solving, interpersonal and time management skills• Strong customer service ability• Effective written and verbal communication• Assist passengers by confirm & re-schedule client bookings• Daily interactions with clients with queries and compliments• Required to meet specific key performance indicators and meet expected client service levels before going live.• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Computer literacy skills• Fully paid product and systems training provided• Daily interactions with international passengers with queries and compliments• Required to meet specific key performance indicators and meet expected client service levelsRequirements for this Dutch speaking Customer Service Representative job in Cape Town, South Africa:• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Permanent residence permit or South African ID holders only• Flexibility to work shifts. Weekends may apply• Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.• Excellent Computer literacy & technical skills• Own transportIf you meet the above requirements for this Dutch, German or French speaking Customer Service Representative Job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to: kim@callforce.co.za
https://www.ditto.jobs/job/gumtree/3058383006&source=gumtree
8mo
CallForce
1
SavedSave
Outbound Sales Consultant
Our international client is looking for strong sales individuals to join our dynamic team in Sunninghill.
What You’ll be Doing
Lead generation from an existing client base.
During a Typical Day, You’ll
· Read from a scripted pitch
· Transfer warm leads to the USA team
· Work towards exceeding transfer targets
· Ensure high quality standards are adhered to
Requirements
· At least 6 months sales experience
· Computer literate
· Own transport (advantageous not essential)
· Excellent verbal communication skills in English
· Neutral accent
Working Hours
· Rotational shifts between 15h00pm to 03h00am
Salary – Basic, travel & shift allowances
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/2368239346&source=gumtree
8mo
CallForce
1
Main purpose of the job:
Provide competent accurate administrative support to all Supporting Health Initiatives (SHI) related activitiesEnsure effective documentation and control of all administration activities within SHI work closely with and provide high-level administrative support to the SHI Project Manager
Location:
JohannesburgHybridSome international travel may be required
Key performance areas:
Administrative support of all SHI-related activities
Coordinate administrative activitiesUnder the guidance of the Project Manager assist with the completion of, approval forms, travel, per diem approval forms, bank account application forms, and bank signatory forms for new grantsUnder the guidance of the Project Manager, coordinate and schedule SHI team meetings and appointmentsUnder the guidance of the Project Manager and using AI to prepare and disseminate meeting agendas, minutes, and action itemsFollow up on action items with team members ensuring support where necessaryUnder the guidance of the Project Manager and where relevant, such as in the case of theThe conference coordinator and Office Administrator traveling on a mission, provide backstop support by the following:
Work with the SHI Conference Coordinator to support with the booking of air-ground transportationAccommodation for relevant activitiesField emails and alert the Project Manager of urgent requirements
Professional screening and dissemination of emails and correspondence received on the SHI Email account. These may include application/tender queries, and other
Support to the SHI Project Manager
Provide full support to the Project Manager on SHI-related administrative activities:
When required, assist in preparing documents, reports, and presentationsDisseminate internal project-related queriesEnsure accuracy and completeness of consultancy agreements developed under each grant. This will be under the guidance of the Project Manager and in collaboration with Wits Health Consortium Legal and or Human Resources Departments under the SSC
Required minimum education and training:
Relevant Diploma or Degree demonstrating ability to communicate with people and a good understanding of contracts, be it Human Resource/Consultancy agreements or contractual agreements with legal entitiesA good understanding of the African Continent
Required minimum work experience:
Minimum 2 years experience as an Administrator
Desirabl...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjkyNzMwMDEyP3NvdXJjZT1ndW10cmVl&jid=1755284&xid=3692730012
2y
AJ Personnel
A small accounting firm based in Braamfontein,
Johannesburg is seeking to hire an accounting/ bookkeeping intern for a period
of 24 months, with possibility of promotion after the internship. The Intern will
provide data capturing, accounting, bookkeeping, clerical and administrative
support to the Team.
Duties and Responsibilities:
•
Capturing transactions from invoices, receipts, bank statements and other
source documents on Pastel
•
Compiling/extracting reports and financial statements from Pastel
•
Maintaining filing systems of hard and soft copy documents
•
Performing bank and other reconciliations
•
Drafting annual financial statements and management accounts
•
Calculating tax and filing various company and personal tax returns
•
Shadowing senior members of the Team
Requirements:
•
Recent graduate with a National Diploma or Degree in Accounting
Skills and Competencies:
•
Intermediate to advanced Excel and Pastel
•
Above average written and verbal communication skills
•
Ability to multi-task and prioritize;
•
Keen to apply accounting knowledge and skills in whatever they do
•
Motivated to produce accurate work
•
Problem solving skills
•
Organizing skills
• Have an above average aptitude for and not shy of numbers
Email
CV to: gethired@careertransformers.co.za
Closing date: 24 November 2025
25d
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