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Results for internet providers in "internet providers", Contract in Jobs in South Africa in South Africa
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FastConnect IT is a South African IT support company providing on-demand, remote and onsite technical assistance for homes, small businesses and growing companies.We specialise in fast response, clear diagnostics, and no-nonsense solutions. Our Services Include:• WiFi & Internet troubleshooting• Fibre & ISP issues• Slow internet & network optimisation• Laptop & desktop repairs• Windows & software issues• Email, VPN & account problems• Office IT support & setup• Remote assistance & onsite call-outs How It Works:Describe your issueWe triage & diagnoseWe dispatch or assist remotelyYou approve before any work is doneNo contracts. No confusion. Just support that works. Why FastConnect IT?✔ Experienced engineers✔ Transparent communication✔ Structured job handling✔ WhatsApp-based support✔ Part of FastConnect Group Get Help Now: https://www.fastconnectit.com/knowledge WhatsApp support availableFastConnect IT — Clarity First. Support When You Need It.
18d
City Centre
1
SavedSave
Title: Social Media Support Customer Service Representative
Role description and duties:
Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalismFirst response on Social media platforms such as Facebook, Twitter, Instagram etc.Understanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according to processes and procedures.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on emails etc. including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support in writingSubmit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Requirements:
Matric/NQF Level 4 Equivalent Excellent comprehensive skillsExcellent writing and reading skillsExcellent typing skillsBe social savvyPrevious experience is advantageousLeadership and communication skillsGood presentation skills both verbally and writtenStable internet connection at home6 months Customer service experience6 months Social Media Experience
Salary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R7 000.00 per month
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays
https://www.ditto.jobs/job/gumtree/1099133981&source=gumtree
9mo
CallForce
SavedSave
Vacancy for a Web Administrator/Customer Service Agent.A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for a growing website company based in Midrand.This is a great starter position.The position entails editing of Photos and uploading it on to the Website, Photoshop skills would be advantageous, but is not a requirement, training will be providedYou will also be required to take calls from customers and make changes to websites via an admin system. Updating of information and data capture.Must be open-minded, customer service oriented, focused on details and pedantic.Very good people skills as you will be dealing with difficult clients. Very good telephonic skills. Good computer skills and internet savvy.Strictly Midrand Applicants only.Starting salary R7000 (Monday to Saturday).Salary for experienced candidates can be negotiated.Please email your CV and cover letter to ashley.ishwarbhai@gmail.com or apply on this post.
3mo
MidrandSave this search and get notified
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