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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
4d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
4d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
4d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
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A Barista vacancy has become available at Vida e Caffè Serene, Pretoria. Experience in a barista role, and a passion for coffee.Have the ability to Multitask,People and relationship driven - building a rapport with customers,Self - motivated - be able to perform duties with minimal supervision,Excellent communication skills,Experience in a retail sales environment,Passionate about customer service. Duties include but not limited to: Excellent verbal communication skills,Understanding of stock management of drinks, dessert and ice creams,Ability to work independently,Ability to move and carry stock and stand for long periods at a time,Excellent numeracy skills - cash management required,Assist your and other departments when needed to ensure optimum service to guests,Maintain cleanliness of work areas throughout the day, practising clean as you go procedures, Perform other reasonable duties as requested, Daily stock count as per company procedure. Requirements:Matric certificate South African I.D.Certification to relevant field will be advantageous but not compulsory. Starting salary - R5000 depending on experience. Kindly email your C.V. and related documentation to tamara@ascotgroup.co.za - with BARISTA SERENE VACANCY in the subject line. If you do not hear back from us within 3 days please consider your application unsuccessful.
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Introduction
A well-established distributor and supplier of red meat products, based in Cullinan, Gauteng is looking for 2 x Finance Analysts to join their dynamic team.
Duties & Responsibilities
Job Purpose:
Support the Financial Reporting & Analysis Manager in all financial planning, analysis and reporting for the Company Group and subsidiaries, optimizing efficiency and profitability.
KPA’s and Output
Budget Management
Support and administrate the setting of quality budget and forecasts for sales and operational areas of the Company Group and subsidiaries.
Assist in weekly/monthly detailed analysis of company CAPEX/Overheads to review actual performance against set budgets/targets.
Administrate control processes and procedures to ensure sales controllable costs are in line with budget.
Management Reporting
Assist in performing financial and non-financial management reporting on a daily, weekly, monthly, quarterly and yearly basis.
Assist in administration of reporting tools/reports needed for financial reporting.
Support the monitoring, reviewing, reporting and tracking of financial achievement against budget on a timely basis and report deviances for corrective action in order to fund operations and increase financial efficiency.
Support the development, implementation and maintenance of reporting on customer and product profitability.
Financial Analysis
Assist in performing ad-hoc analysis e.g., Analyze sales, marketing and operational areas to support strategy development in these areas to improve efficiency and drive profitability.
Assist in recognizing patterns, trends and opportunities in weekly GP’s.
Assist in the administration of performing accurate product costing’s and analyze variances.
Serve as Finance support to sales and marketing and operational areas.
Desired Experience & Qualification
BCom Financial Degree
Package & Remuneration
1 x Finance Analyst (0 – 1 years’ experience) Salary R25K CTC per month1 x Finance Analyst (3 years’ experience) Salary R30K CTC per month
Both these positions qualify for an annual discretionary Performance bonus
Interested?
Please forward your documents to hr1@peopledimension.co.za
Please include your Grade 12 certificate as well as University marks with your CV sumbission.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjY1Mjg4Mjk1P3NvdXJjZT1ndW10cmVl&jid=1555851&xid=1265288295
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Introduction
A medical device company situated in Pretoria East is seeking to employ an Audiologist with 2 - 5 years experience within a similar role to become part of their team.
Job purpose
Hearing Expert’s will provide high quality counselling and remote care to a hearing care programme being provisioned to service the market in the United States. They will ensure that clients understand the effects of hearing loss, and counsel them through the options available to them in terms of hearing care.Once a client of the Hearing Aid company, the client will be assisted remotely via video and voice calls, with the Hearing Expert troubleshooting issues with hearing aids remotely, and making suggested changes and tweaks to the settings and functioning of the hearing aids for the client.
Requirements
Minimum education (essential): B. Communication Pathology in AudiologyMinimum education (desirable): M. Communication Pathology in AudiologyMinimum applicable experience (years): 2 - 5 years
Required nature of experience:
Sale and fitment of hearing aidsTroubleshooting regarding hearing aid client experienceFine tuning of hearing aid settingsCustomer relations and relationship managementTechnical support (hearing aids and apps connected to hearing aids)Administration and client record managementWorking within a digital environment
Skills and Knowledge
Telephonic sales experience and high conversion ratesExcellent English skillsConflict managementExcellent communication ability and oratorship
The following experience would be advantageous:
Working in a call centre or in salesCRM system (Salesforce in particular) experienceEase of use with video callingCold Calling experience
Other:
Working hours from 15:00 - 02:00Working shifts, four working days on, one working day offMonday to Friday
Salary:
Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MTAyMTYwNzQ/c291cmNlPWd1bXRyZWU=&jid=1315883&xid=510216074
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Looking for a passionate Junior Merchandiser who is interested in learning more about buying and planning and is passionate about product development and outdoor retail markets
Duties will include:
Assisting buyer & product developer with everyday administrative tasksPresentation and quotations of new products to customers and managementPlacing purchase orders and signing sales contracts with overseas factoriesPlacing purchase orders with local suppliersOrder and sample tracking and ensuring on time supplier shipmentAnalysis of orders with ME Excel spreadsheets and administration of orders, from placement to final store deliver including quality control (sample approval)Assisting in management of pre-production samples through to production approval, within company policy and proceduresResponsibility for recovering and monitoring any claims from factories for any losses incurred, due to defective quality or late deliveryQuality control specifications
Requirements:
MatricRelevant Diploma or Degree will be an advantageMinimum of 1-2 years experience in product developmentDrivers license and own transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjY4MDgyOTU4P3NvdXJjZT1ndW10cmVl&jid=1228476&xid=3668082958
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Events - Assistant General ManagerResponsibility:Events - Assistant General Manager. Pretoria East. R26 000 CTC + Live In Accommodation + 13th Cheque + Sales Incentive.
Are you a passionate and experienced events professional? Were looking for an Assistant General Manager to help us create unforgettable experiences at our premier events venue. From elegant weddings to high-profile corporate functions, youll oversee a variety of events, ensuring every detail is perfect. Previous experience essential and not negotiable.
• Assist in managing all aspects of event planning and execution
• Coordinate with clients to understand and fulfill their vision
• Lead and inspire a talented team
• Maintain high standards of service and efficiency
Peoples person with own transport. No ITC or Criminal records. Able to work nights and over weekends.
If you do not hear back from us within 2 weeks of applying - please assume that your application was unsuccessful.Salary: R26000 CTCConsultant Name: Nicki Bigham
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Job Description
Training staffManaging inventoryEnsuring a safe, clean and aesthetically pleasing store environmentAssisting customersBe able to promptly address and resolve customer complaints and any staff issues
Qualifications
Matric5 years experience in a supervisory or management position
General
Automotive parts sales would be an advantageous Technical experience would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTE1NDA3ODc3P3NvdXJjZT1ndW10cmVl&jid=1298850&xid=3915407877
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Automotive Production Manager (Commercial Trailers), Pretoria , Rneg + Ben
Grade 12Degree/ Diploma - Production/Industrial Engineering/ Operations or ManagementTrade Test (Millwright) – advantage10+ years’ experience working in a manufacturing environment.Commercial trailer experience will be very advantageous.Microsoft Dynamics 365 expERP Systems (Sap/ Syspro – any other)DUTIES:
Implement, manage and support SHEQ initiatives and objectives.
Budgeting and cost management of products and assist with new product costings models.Analyze budgets and continuously control production costs and identify / rectify waste measures.Manage all activities within the production process, including maintenance and the workforce.Organize workflow to meet specific deadlines and implement production performance measures.Report regularly on production performance and timelines.Handle logistics, warehousing and stock of raw materials used in production.Manage all teams within the production department.Create and implement organizational / production changes on an operative level.Focus on growing and streamlining production to increase revenue and profitability by implementing necessary changes to products and the production line.Liaise with other managers to formulate objectives and understand requirementsPrepare operational reports from the CRM system to assist the board of directors in strategic planning and decision makingStrong customer relationship management would be ideallyWork closely with other company departments on CRM programs (Sales, Finance and Purchasing), fostering collaboration and ensuring consistency in all consumer contact initiatives and programs.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzQwMDUzMzI2P3NvdXJjZT1ndW10cmVl&jid=1754427&xid=3740053326
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Johannesburg North (Internal and External Sales)
Synopsis:
A leading distributor in the electronic security equipment industry which provides effective integration support across the African continent.
The company has two divisions; distribution of security products directly to trade clients and a turnkey project management service supporting both project managers and end users.
A complete product matrix is available to assist all clients in the various markets, including; the larger complex projects at higher-end (tier 1), the standard systems and solutions at mid-end (tier 2) and even the smaller commodities at lower-end (tier 3). With eminent quality brands, our client can offer their clients a much larger choice of security solutions.
Their service matrix offers clients complete peace of mind. Not only can the company provide the full basket of products, they also have a portfolio of finance institutes to assist with the funding of larger projects. A technical department is able to offer clients a full specialised support service, being it technical support or repairs. They have an experienced and professional in-house design team to assist with any size project.
Job Description:
Build & manage strong customer relationships with existing as well as new clients by engaging with the decision makers to uncover new opportunities to build effective pipeline.Identify new potential clients & promote sales by engaging weekly through call, email & visits to onboard new logos to existing dealer base as well as work closely with the NB development Consultant.Set up meetings with decision makers & completion of post visit email afterwards for every meeting.Manage dealer base consistently by updating details frequently and analyse sales per product and category to promote healthy spread of sales across all categories.Service clients quickly, efficiently & professionally at all times.Offer proficient technical advice.Commit to mastering knowledge of the applications, features, & benefits of all relevant product lines & solutions.Accurate drafting of quotations and solutions based on the specific needs of clients through existing resources.Articulate companys USP and product matrix to clients.Drive Daily Plan Process with accurate feedback.Reach daily call log targets.Accurate Monthly Planning & execution thereof.Meet Monthly, Quarterly and Yearly sales targets by executing set expectations.
Qualifications:
Grade 12 Certificate.Valid Drivers License and own carPreference will be given to N3 Diploma or Better qualification.Preference will be given to sales diploma or bet...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI2NTk2NDg1P3NvdXJjZT1ndW10cmVl&jid=1583548&xid=2826596485
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Job Description/Duties:• Accurately Capturing monthly and ad-hoc customer invoices• Creating ad-hoc quotations (sales and service calls)• Reconcile customer accounts and communicate the said reconciliation with the customer• Assisting customer queries telephonically as well as per digital communication• Reconciliation of captured information against received information (example, ensuring that all additional data loaded on Vendor portal is invoiced on Pastel on a daily basis)• Reconciliation of Pro-rata invoices against actual installation dates and capturing of the said information• Creating customer accounts on Pastel, ensuring the information received is correctly loaded• Assisting with the loading of Debit Orders• Calculating dealer commission work sheets• Calculating VoIP itemised billing• Provide ad-hoc proof of payments received to the Operational team• Assisting with different process pertaining to Vendor Portal (where we have viewing as well as managing rights to change our customer contracts)• Debt collection as well as following the handover process
Minimum Requirements:
- Experience:
o Minimum of 2 years’ experience working in a large finance unit performing debtors / accounts receivable dutieso Previous working experience on Pastel Partner and or Pastel Evolution.o Preference will be given to individuals with Telecommunications work experience- Key Attributes Required:
o Excellent verbal and written communication skillso Possess planning and time management abilityo Cope under pressureo A positive attitude and strong work ethico Sound accounting knowledgeo Professionalo Adaptableo Accuracy and Attention to Detailso Ability to work independently and in a team
- Qualifications:o Matrico A tertiary qualification in Accounting or Bookkeeping and / or short bookkeeping courseso Advanced Microsoft Excel skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTkzODY0ODQ1P3NvdXJjZT1ndW10cmVl&jid=1280329&xid=1193864845
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Introduction
A leading Telecommunications company in Centurion, is looking for a Consumer New Business Account Manager to meet the strategic business objectives of the company.Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Duties & Responsibilities
Responsibilities:• Responsible for the day-to-day response of all incoming Consumer Leads.• Finding new leads or assisting with Lead Generation.• Negotiation of Subscriber agreements.• Education and training of Consumers on company products and services.• Managing a Sales Target.
Desired Experience & Qualification
Experience:• 2-5 years of sales experience in Telecoms/Connectivity area (non-negotiable)• In-depth understanding and experience working with VSAT (non-negotiable)• Understanding of Consumer markets
Qualifications:• Matric
Key attributes required:• Excellent verbal and written communication skills.• Excellent organisational and multitasking skills.• Negotiation skills• Self-motivated with the ability to influence strategy and execute without monitoring.• Fluent in English and Afrikaans• A team player with a high level of dedication.• Ability to work under strict deadlines.
• Need own transport.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTI4Njc1NTM1P3NvdXJjZT1ndW10cmVl&jid=1651543&xid=4128675535
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Synopsis:
My client who is a leading distributor in the electronic security equipment industry which provides effective integration support across the African continent is looking for an External Sales Consultant to join their team.
The company has two divisions; distribution of security products directly to trade clients and a turnkey project management service supporting both project managers and end users.
A complete product matrix is available to assist all clients in the various markets, including; the larger complex projects at higher-end (tier 1), the standard systems and solutions at mid-end (tier 2) and even the smaller commodities at lower-end (tier 3). With eminent quality brands, they can offer their clients a much larger choice of security solutions.
Their service matrix offers clients complete peace of mind. Not only can the company provide the full basket of products, they also have a portfolio of finance institutes to assist with the funding of larger projects. A technical department is able to offer clients a full specialised support service, being it technical support or repairs. They have an experienced and professional in-house design team to assist with any size project.
Personality Summary:
High Driver - Ambitious, Results Orientated Go-getter. Self-Starter. Makes things happen.Moderate Analytical - Strong with analysis, metrics, data and fact based decision making.
Job Description:• Build & manage strong customer relationships with existing as well as new clients by engaging with the decision makers to uncover new opportunities to build effective pipeline.• Identify new potential clients & promote sales by engaging weekly through call, email & visits to onboard new logos to existing dealer base as well as work closely with the NB development Consultant.• Set up meetings with decision makers & completion of post visit email afterwards for every meeting with Top 30 client profile.• Manage dealer base consistently by updating details frequently and analyse sales per product and category to promote healthy spread of sales across all categories.• Build strong and accurate pipeline and adding value.• Service clients quickly, efficiently & professionally at all times.• Offer proficient technical advice and work out solutions accurately.• Commit to mastering knowledge of the applications, features, & benefits of all relevant product lines & solutions.• Accurate drafting of quotations and solutions based on the specific needs of clients through existing resources.• Articulate companys value proposition and product matrix to clients.• Accurate Monthly Planning & execution thereof.• Meet Monthly, Quarterly and Yearly sales targets by executing set expectations.
Qualifications:https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODM5OTc1MDgxP3NvdXJjZT1ndW10cmVl&jid=1616393&xid=1839975081
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Introduction
A well-established engineering software solutions company based in Centurion is looking for an experienced Internal Sales Assistant to join their team.
Duties & Responsibilities
Assist the BDE to achieve Targets and Increase Sales Revenue within TerritoryDeveloping New Leads through Prospecting and Cold Calling ActivitiesQualification of all inbound Marketing ( MQL )
Webinar
Seminar
Qualification of all Sales Leads ( SQL )Updating of all Leads created in Sales CRM, conversion of Leads to OpportunitiesFollow-up and handling of all inbound customer calls or email enquiriesUpdating of all Customer records in CRM in joint effort with the Business Development ExecutiveCreation of all Sales Quotes, Payment Notices directly or via the Sales Administrative AssistantUpdating and creation of Sales Opportunities in CRM in joint effort with BDE
Current Forecasting
Sales Pipeline
Liaise with Accounts Department and Technical Teams – Post Sales Delivery and ImplementationsTerritory Research and Market Segmentation – Potential and Existing CustomersAlign with and Support Marketing and Sales Plans – Actioning Marketing and Sales CampaignsImprove relevant Product knowledge by participating in eLearning or Group Coaching SessionsFollow up on all outstanding, Documentation or Payments - Orders received or DeliveredSet up Meeting Appointments for the BDE’s at Prospective CustomersLiaise and Co-Ordinate with Technical Team on Demo Preparations & Technical MeetingsPerform all general related administrative duties as required
Desired Experience & Qualification
Formal Education & Certification
Matric - requires standard mathematics
Knowledge & Experience
1 years working experience in a manufacturing/engineering environmentCold callingAssisting a BDE to reach monthly sales targets
Personal Attributes
Excellent customer serviceStrong communication skillsTime – ManagementConfidenceComfortable with telecommunications
Package & Remuneration
R12 000 - R15 000 pm CTC plus 1% commission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTgyODY2NDk2P3NvdXJjZT1ndW10cmVl&jid=1202952&xid=3182866496
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ROLE PURPOSE
To effectively provide the General Manager and Sales & Service team with sales and service information to enable informed decision making and achievement of sales and service objectives. Responsible for the upkeep and updating of the new Customer Relations Management (CRM) systems. Assist the General Manager with the upkeep of the office in line with the mandate of the General Manager ‘s Exco reporting.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures availability of accurate and up to date client information.Consolidation of all reports from various departments.Work with the Data Analyst team to prepare reports for the GM.Create models for Sales Administration focus and interpretation of the data using MS Excel models.Manage the General Manager’s office by providing administrative and secretarial support.Prepare minutes for the weekly Sales Business Review meetings.Responsible for the upkeep and updating of the Customer Relations Management (CRM) systems to ensure the information is up to date and accurate to produce insightful reports.Develops and implements administrative procedures to support sales and service.Provides sales and service-related information as required based on sales and service activities and current portfolio data.Provides specific client information/reports to the sales team through analysis of client data.Provide reports on the performance of the regional sales teams on achievement against targets on a monthly basis.Extrapolates information from the system to support budget compilation and determination of revenue targets.Responsible for stationery, housekeeping, and cash sales.Assist and work in conjunction with Financial Administrator from time to time.To provide administrative and secretarial support to the Sales Manager.Some staff supervision.
Cost Management
Provides input into the compilation of the regional sales and service budget for determination of revenue targets.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Matric (Grade 12) with a Diploma in Information Technology/Marketing Management /B Degree preferredAt least 3 years’ experience in sales administrationAdvanced Excel skillsExcellent command of the English languageMust have excellent communication and interpersonal skillsMust pay attention to detailMust be focused on achieving resultsMust be a team player
Must have business acumen and be able...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODM1MjE5MjU1P3NvdXJjZT1ndW10cmVl&jid=1474552&xid=2835219255
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