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Results for Jobs in Franschhoek in Franschhoek
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La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is To give our Guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESDeal with Guest queries (via phone, email and in person) and arrange assistance as necessaryProvide Guests with information about attractions, facilities, services, and activities in and around Franschhoek & StellenboschPrepare for Guests’ arrival a day before the time, making note of any special requestsMonitoring our booking system, Opera and manage the Guest profiles and relay any information to other departmentsDeliver day to day hotel services: wake-up calls, printing newspapers, day sheets, welcome letters, weather cards, bills etc. (and ensuring they are handled timeously and accurately)Managing reservations for restaurant, tours and transfersAnswer and screen all incoming switchboard calls and deal with individual requests, messages and queries from GuestsLiaise regularly with agents on Guest experience on propertyMaintain communication with all other hotel departmentsAssist with ad hoc duties as requested by colleagues and ManagementDaily itinerary review to ensure bookings are confirmed, preferences shared with departments and service providersPrepare Guests for departure, offering assistance with transport, flight confirmations, boarding passes, luggage packing and wrapping, storage, car cleaning where applicable, breakfast packs, etc.Live and breathe the companys Vision, Purpose and Values statement.REQUIREMENTS & QUALIFICATIONSMust have at least 2 years’ experience in a 5* Hotel environment.Must have at least 2 years’ experience in a Front Desk role.Degree or Diploma in Hospitality Management.Knowledge of Property Management system Opera at Operator Level.Computer literate with working knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook.Demonstrate excellent written and verbal communication skills.Proven job reliability, diligence, dedication and attention to detail.Ability to multitask with excellent time-management.Ability to work under pressure with strong admin skills.Ability to take initiative and make judgement calls.Ability to take the initiative and be a leader.Must be flexible and willing to work shifts.It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--La-Residence-1203080-Job-Search-07-15-2025-02-00-16-AM.asp?sid=gumtree
6mo
Job Placements
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Requirements:13 years experience in admin, office support, reception or financeRelevant tertiary qualification (Admin/Management/HR) or 1+ year proven experience will be advantageousFluent in English and AfrikaansStrong MS Office skills (Pastel experience an advantage)Professional communication, telephone & email etiquetteOrganised, detail-oriented, able to multitask & work under pressureAdvantageous Skills:Basic accounting/bookkeepingInvoicing, statements and debt collectionAbility to explain payment terms and follow up professionallyDuties will include, but not limited to:Front-desk and client communication (calls, emails, WhatsApp)Processing orders, invoices, quotes and sales orders (Pastel)General admin support, filing and document managementCalendar and appointment schedulingManaging client accounts, statements and outstanding paymentsStock control and office supplies
https://www.jobplacements.com/Jobs/O/OfficeAdministrator-Assistant-1251592-Job-Search-01-14-2026-10-00-08-AM.asp?sid=gumtree
5d
Job Placements
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Duties: Assess client needs, explain treatments, and tailor services for a personalized experience.Perform various spa therapies (massages, facials, body treatments, aromatherapy) according to set standards.Prepare treatment rooms, maintain pristine cleanliness, and adhere to health/safety regulations.Create a calm, welcoming atmosphere, manage appointment schedules efficiently, and offer product recommendations.Understand spa products to effectively advise clients and upsell services.Work with other staff to offer holistic wellness and contribute to the spas overall service. Requirements: Recognized Spa or Beauty Therapy Qualification.Previous experience in a luxury hospitality spa environmentA keen interest in health & wellnessKnowledge of products and protocols.Strong understanding of hygiene and safety procedures.Exceptional customer service skills in a high-end setting.Familiarity with in-room spa equipment and guest amenities.Excellent time management, interpersonal, and problem-solving skills.Proactive, creative, and adaptable approach to guest needs.Loyal, committed, and flexible team player.Expertise in various spa techniques, knowledge of hygiene and product ingredients.Excellent communication, empathy, a caring attitude, and ability to build rapport.Strong time management, attention to detail, calm demeanour and ability to handle diverse personalities.
https://www.jobplacements.com/Jobs/S/Spa-Therapist-1251087-Job-Search-01-13-2026-10-03-25-AM.asp?sid=gumtree
7d
Job Placements
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Duties: Ensure all necessary stocks are on hand at the right quality and quantityEnsure all stocks are kept under optimum conditions.Ensure detailed daily prep list is written and discussed with your fellow chefs and seniors.Ensure all Mise-en-place is always freshly prepared and on time.Taking care of daily food preparation and duties assigned by superiorsEnsure all dishes are prepared to the correct recipe and the correct quantity.Ensure all recipes being used are up to dateEnsure that all dishes reach the pass correctly garnished, the correct portion, taste and flavourEnsure that your section is being always kept clean and tidy and follow a strict cleaning roster.Ensure that any anticipated shortages are communicated promptly to the Sous chef or Head chef.Ensure daily check list is done first thing and communicated to your direct seniorEnsure each dish leaving the kitchen is checked for quality, quantity, presentation and correct temperatureEnsure time sheets/attendance register / biometric system are recorded dailyAlways be flexible to assist in any section or kitchen as needed and instructed by the Executive Chef.Ensure proper care is taken when using any kitchen equipment. Requirements: Grade 12Culinary qualificationsAt least 3+ years experience in a similar positionAbility to provide top notch *5 serviceA positive attitude and ability work well under pressure with all culinary staff.Does high-quality work while unsupervised.Able to work in a standing position for long periods of time.Able to safely lift and easily manoeuvre trays of food when necessary.Willing to follow instructions and ask questions for clarification if needed.
https://www.jobplacements.com/Jobs/C/Chef-de-Partie-1251086-Job-Search-01-13-2026-10-03-25-AM.asp?sid=gumtree
7d
Job Placements
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RESPONSIBILITIESStaff ManagementManage Hospitality budgets ( Guest house, Tasting Rooms)Oversee estate eventsRetail procurement â?? appoint relevant suppliers and selection of productsLiaising with media / VIP clients / guestsCustomer servicePositively & actively promote the company services and productsREQUIREMENTSA proven track record as an experienced Hospitality ManagerExcellent communication ( fluent in English & Afrikaans) and negotiation skills Computer literacy- MS OfficeExcellent classic cuisine & wine knowledge A customer service driven individualExperience in upmarket / fine dining Hospitality service Attention to detail , problem solving, creative and innovativeExcellent leadership skillsQualification in Hospitality management and/ or Project management
https://www.jobplacements.com/Jobs/H/Hospitality-Manager-1242441-Job-Search-01-05-2026-00-00-00-AM.asp?sid=gumtree
16d
Job Placements
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Noble Hill wine estate is looking for a driver 3 days/wk.The position requires a driver's license and a history of safe driving. You will conduct deliveries and other driving tasks as may be required from time to time. You must be trustworthy and able to follow detailed instructions carefully and completely.The position requires manual labour around the cellar. Your past experience is less important than your attitude towards work. You must be eager to contribute and be resilient and reliable enough to come to work every day with a good attitude.You should have references from any previous employers. Salary will be comensurate with experience and will be revised after 12 months based on performance.Please send your CV to jobs@noblehill.com with the subject "Driver".
3mo
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