Night Auditor / Duty Manager Franschhoek

REQUIREMENTS:
Proven experience as a Duty Manager or similar role
Strong leadership skills with the ability to motivate and inspire a diverse team.
Exceptional communication and interpersonal skills.
Excellent organizational and multitasking abilities
Excellent guest management experience
Driver license and own transport

RESPONSIBILITIES:
Serves as a warm, attentive presence throughout the guest journey (especially during night hours)
Supports guest arrivals, departures, and any late-night needs with calm clarity and care
Coordinates seamlessly with other teams to ensure the guest experience remains smooth, thoughtful, and responsive
Holds intuitive awareness of each guests emotional and practical needs, adapting with empathy and discretion
Comfortable balancing solo responsibility during night shifts, including subtle oversight of wellbeing and the overall calm of the farm