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We are seeking experienced Business Analysts, either seasoned professionals or Senior BAs. Ideal candidates will have expertise in Business Architecture, Business Capability Mapping, and User Stories.Responsibilities:• Document IT & Business Processes (This includes)• Process Mapping - Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business process can be determined.• Business Rules - A business rule defines or constrains some aspect of business. It may be expressed to specify an action to be taken when certain conditions are true or may be phrased so it can only resolve to either true or false• Business Requirements (Potential) - Business requirements, also known as stakeholder requirements specifications, describe the characteristics of a proposed system from the viewpoint of the systems end user. Products, systems, software, and processes are ways of how to deliver, satisfy, or meet business requirement• Use Cases• Business Requirements Framework• Project Scoping• Feedback• Conduct detailed analysis of business processes and requirements.• Collaborate with stakeholders to gather and document business needs.• Develop Business Architecture models to guide decision-making.• Create Business Capability Maps to enhance organizational understanding.• Craft clear and concise User Stories for development teams.• Facilitate communication between business units and technical teams.• Participate in Agile and Waterfall methodologies as required.• Ensure alignment of project deliverables with business objectives.• Provide insights and recommendations to improve business processes.• Requirements:• Proven experience as a Business Analyst, preferably in a Senior role.• Expertise in Business Architecture principles and methodologies.• Strong understanding of Business Capability Mapping techniques.• Proficiency in crafting detailed User Stories for development teams.• Familiarity with Agile and Waterfall project methodologies.• Excellent communication and interpersonal skills.• Ability to work effectively with onshore teams.• Bachelors degree in Business Administration, Computer Science, or related field (preferred).• Certification in Business Analysis (e.g., CBAP) is a plus.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzE5OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1791123&xid=1108_183198
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REQUIREMENTS National Diploma (Built Environment field) with a minimum of 4 years and six months certified experience OR BTech (Build Environment field) A minimum of 4 years certified managerial experience OR Honours degree in any Built Environment field with a minimum of 3 years experience. Registered as a Professional Construction Project Manager with SACPCMP A valid drivers licenceDUTIESGuide the project planning, implementation, monitoring, reporting and evaluation in line with project management methodology. Create and execute project work plans and revise as appropriate to meet changing needs and requirements.Identify resources needed and assign individual responsibilities. Manage day to day operational aspects of a project and scope. Apply methodology and enforce project standards to minimise risk on projects. Report project progress to Chief Construction Project Manager. Manage project budget and resources. Provide inputs to other professionals with tender administration. Liaise and interact with service providers, client and management. Contribute to the human resources and related activities.Maintain the record management system and the architectural library. Utilise resources allocated effectively. Keep up with new technologies and procedures. Research/literature on new developments on project management methodologies. Liaise with relevant bodies/councils on project management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjk3NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790750&xid=1108_182975
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Our Client is a leading provider of financial wellness solutions through its Right Track Financial Wellness Programme. With a team of experienced professionals dedicated to developing tailored solutions, they pride themselves on being the preferred partner for their clients financial wellness needs. As specialists in the field, they offer unparalleled expertise and a commitment to championing consumer financial wellness and they are looking to recruit an experienced Project Manager to join their team.
Job Purpose:
The Project Manager will be someone who is motivated and experienced who can handle complex projects from start to finish. The perfect candidate will have a history of leading well, communicating effectively, and being organised. The position will involve planning, carrying out, and keeping an eye on projects within budget and on time. Will also need to work well with different groups involved and make sure project outcomes meet high standards.
Responsibilities:
• Develop and manage project plans, timelines, budgets, and resources
• Identify and mitigate project risks and issues proactively
• Manage project scope, ensuring it aligns with project objectives and stakeholders expectations
• Lead and collaborate with cross-functional teams, including internal and external stakeholders
• Monitor project progress, track key metrics, and provide real-time updates
• Communicate effectively with stakeholders at all levels, ensuring clear and concise communication
• Manage project documentation and ensure adherence to all relevant policies and procedures
• Identify and implement process improvements to enhance project efficiency and effectiveness
• Conduct project post-mortems and identify lessons learned for future projects Qualification and Experience:
• Bachelors degree in business administration, Finance, or a related field (BCom preferred)
• Minimum of 5 years experience in project management, preferably within the Finance Insurance industry (Essential)
• Proven working experience within a Call Centre / BPO environment (Essential)
• Proven track record of successfully managing and delivering complex projects on time and within budget
• Strong understanding of project management methodologies (e.g., Agile, Waterfall)
• Excellent organisational, communication, and interpersonal skills
• Ability to prioritise tasks, manage multiple deadlines, and work effectively under pressure
• Proficient in project management tools (e.g., Microsoft Project, Asana, Jira)
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team Salary: R35,000 to R40,000 pm CTC, depending on the level of experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202656 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining di...Job Reference #: 202656
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We are looking for an experienced and
creative VISUAL MERCHANDISER that is looking for a new and challenging
role. We are looking for someone that
can think out of the box and create visual magic.
This role is
responsible for directing the creative function of the brands on a national
level and ensuring that it operates in an innovative and efficient manner. This involves maintaining a consistent high
standard for the brands and visual team with constant creative direction and
implementation to shop floor. The role
will require travelling between stores, therefore we require someone with a
valid driver’s license and your own vehicle.
Qualifications
/ Technical skills required:
University Degree or Diploma in Merchandising / Design or similar
qualification.Proven track record in Visual Merchandising at a national levelMust demonstrate a passion for fashion Minimum 4 years’ experience in Retail Visual Merchandising,
preferably in the fashion industry with an established retailerComputer literate – Microsoft Office SuiteMust have good project management skillsExcellent people management skills – needs to select, develop and inspire
employees towards common goalsMust have a valid driver’s license and own reliable transport as
travelling between stores will be a requirement
Competencies
required:
·
Good communication skills; written and oral
·
High work standards with critical attention to
detail
·
Tolerance for Stress with high energy levels
·
Good administration skills
·
Integrity
·
Leadership skills
·
Professional Proficiency
·
Self-development orientation and initiative
·
Attention to detail
Salary negotiable depending on level
of experience.
Start date: ASAP
To apply for the Visual Merchandiser Job,
Joburg, Fashion Retail Brand please send detailed CV and recent photo.
Recruit for Africa is a recruitment agency
based in South Africa specialising exclusively in hospitality, and retail placements. Do not look any further and contact Recruit
for Africa to find you the perfect employee or to secure your dream job! http://www.recruitforafrica.com
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
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A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Project Administrator in Gauteng.The primary requirement for this position will be to coordinate the activities of a Learnership Office including all administrative functionsGrade 12 (Matric)Relevant working experiencePRIMARY RESPONSIBILITIESGeneral Administration of learnerships such as ordering of material, maintenance of the assessment centre applicable scanning and data captureUpdating Learner Management System (LMS)Liaising with managers to coordinate office business and contribute to resolving problemsPreparation of ATR audit file per annum, receipt of all invoices, training requisition forms as well as attendance registers from providers/internal trainers - and processing thereof in line with the SLA per providerProvide admin support to QA advisor in line with the SOP processEstablish, track and manage regional certificatesTrack and record portfolio and remediation submissionCo ordination and management of the learnership project filesPreparation of all SETA compliance documentationCOMPETENCIESExperience in a training environment preferableComputer literacy (especially Excel)Attention to detailPlanner OrganizerFlexibilityQuality ManagementAbility to communicate verbally and written textAbility to build and manage sound relationshipsAbility to work within a team
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjg3M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790683&xid=1108_182873
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A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Project Coordinator in KwaZulu/Natal.The primary requirement for this position is the implementation of our client projects both on and off-site in line with signed off Client Service Level Agreements as well as project implementation plans / schedules. The role is responsible for operating within the confines of PMI’s Quality Management System which governs our accreditation and registration as a Skills Development Provider.1 – 2 years’ experienceRelevant NQF level 5 qualificationProject management skills and exposure to the project management environmentExperience in education, training and developmentExperience working with SETAs advantageousAdministration experience in an educational institutionWorking knowledge of MS office with strong Excel skillsOwn vehicle and driver’s licenseProject Scoping and ManagementEnsure that you and SDM, have met with the sales team and understand the required deliverables and time-frames of the agreed projectDraft a project plan/schedule as per client requirements and the Qualification requirementsEnsure SLA, seta and Audit compliance at all timesProvide information with regards to the billing (supporting documentation)Keep the sales informed of any developments on the project on a continuous basisLiaison with SMO, client, learners, COE staff, Quality Management ensuring all processes managed in line with our internal SOP and QMS processProject InitiationEnsure learners meet the minimum requirements of the selected qualification by conducting pre-assessments and providing the Account Manager with a report of the results and recommendationsConfirm and prepare venues and/or refreshments in accordance with project plan/SLAPrepare relevant documentation within the required timeframes to meet deadlines for client and Seta requirements including Letters of Intent where relevantSchedule and conduct Learner InductionsEnsure that learnership agreements are signed and supporting documentation is completed by the learners according to QMS requirementsComplete Learner sign-up and prepare all documentation in accordance with QMS requirementsComplete Learner Registrations with relevant Setas and obtain proof of registration and upload to SOP folderInterview facilitators to build the database – Provide scope to COE to validate and add to databaseProject CoordinationEnsure learnership agreements are handed over to the Administrator to check and scan and uploaded to SOP folderPrepare Registers for Induction and classesEnsure administrator hands over attendance registers and learner materialCollect and checking attendance registers before handing over to administrator to uploadEnsure leave forms are submitted and handed over to administrator where applicableEnsure administrator continuously updates QA f
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Are you a seasoned professional with a passion for sales and a knack for marketing and you have a Technical back ground? Heres your chance to shine! Our client is looking for a Sales Manager to join our innovative team.Position Overview: As a Sales Manager, you will play a pivotal role in steering the marketing and sales operations related to training offerings and short learning programs. Your mission: drive sales, foster growth, and contribute to the revenue generation of our esteemed organization. Preferably a bachelor’s degree in marketing, sales, or a related field.National Diploma/BTech in Electrical or Mechanical Engineering advantageous.Trade test in engineering trades advantageous.Postgraduate degree in Master of Business Administration advantageous.Short Courses in Sales and Marketing can be beneficial.Experience Indicator:Minimum 5 years of extensive experience in a senior sales role is mandatory.Minimum 3-5 years experience in a leadership role is mandatory.Familiarity with the Technical Training industry is essential.Customer Relationship Management:Oversee engaging sales campaigns, including career days, roadshows, and exhibitions.Identify potential new customers and seize cross- and up-selling opportunities.Initiate, establish, and nurture new customer relationships.Maintain strong relations and swiftly resolve customer complaints.Sales Management:Identify lucrative sales opportunities and contribute to the development of innovative sales strategies.Set ambitious targets and meticulously monitor and evaluate sales performance.Track and analyze key sales statistics for strategic decision-making.Prepare detailed sales budgets and projections.Drive the establishment of a robust sales pipeline and maintain an up-to-date customer database.Present and promote exciting new projects to both new and existing customers.Prepare and submit insightful monthly sales status reports.Proposal Management:Skillfully draft and submit tender documentation.Prepare compelling written proposals and quotations.Collaborate with the sales team to draft MOUs and SLAs.Sales Team Management:Align the sales team with the companys vision, mission, and strategic goals.Demonstrate strong leadership by effectively managing the performance and development of team members.Skills and Attributes: We are seeking a candidate with:Exceptional business writing and negotiation skills.Strong communication skills and self-confidence.Proven ability to handle objections and adeptness in resolving problems and disputes with customers.Independence, self-management, and the ability to meet deadlines within time constraints.Resilience in deal-making and the ability to thrive under pressure.Proficiency in Project Management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjY0OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789715&xid=1108_182648
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JOB PURPOSETo create models, arrangements and drawings according to the standards using the relevant computer software.JOB FUNCTIONGenerate models and drawingsDetailed design drawings and specifications are developed using CAD equipmentProposal/costing drawings have no errors and parametrics are used for automationsUniform standards are set for design/drawings and are managed accordinglyMathematical formulae are computed to develop and design detailed specificationsDesigns are modified and revised to correct operating deficiencies or to reduce production problemsSpecifications, sketches, drawings, ideas and related data are reviewed and analysed to assess factors affecting component designs and the procedures/instructions to be followedCalculationsDesign calculations are completed to ensure soundness of the design and custom designs are drawn up to suit customer applicationsAdministrationBill of Materials is produced for each design and drawing register database is maintained according to company requirementsEngineering standards are documented, controlled and used in such a way that activities are executed professionallyAdministrative systems are set up, maintained and improved for the relevant production divisions activitiesPDA is loaded and works order is created in JDE and updated as required (in areas where this is applicable)ComplianceProcedures, design specifications, ISO standards, quality and safety standards are adhered to and integrated into designCustomer Liaison/Team SupportConsultation with colleagues/customers regarding design, layout or detail components and systems to resolve design or other related problemsCustomer Representatives are conferred with to review schematics and answer questions pertaining to installation of systemsInitial installation of designs is supervised when required in order to ensure all customer and internal design requirements are metProvides on the job coaching for junior staff, technical support and leads projects as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTE1NzczMjQxP3NvdXJjZT1ndW10cmVl&jid=1505977&xid=2915773241
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The Business Unit Manager’s function has the mandate to establish a relationship between the product and the business and to increase the value realized from capital invested in the brand. The Business Unit Manager is responsible for understanding the business, assisting in the prioritization of projects, ensuring that projects align with the technology that provides maximum return on investment, and directing the various brands in strategically supporting the overall business strategy. The Business Unit Manager is the liaison between sales and the business unit and a trusted advisor to the business unit. As such, the Business Unit Manager needs to have significant knowledge in subject matters pertaining to Business solutions/HP and must have a thorough understanding of the business to identify its needs and envisage business solutions.Reporting to the Brand Executive, the successful candidates will be based in Midrand and will be responsible for the following:
KEY RESPONSIBILITIES• Achieve annual gross profit targets, while remaining within budgeted weeks of inventory and aged stock levels.• Manage and mentor the HPI team, including BDM’s, Product Managers, and Product Specialists• Engage closely with sales teams and sales silo managers• Engage closely and maintain a good relationship with the vendor, HP inc.• Participate in the division’s annual budgeting and planning process for the assigned business units, and track results.• Develop and manage the relationship between the Brand, internal and external partners• Conduct and execute effective business planning with internal and external Business Partners• Activate, enable, and grow Business Partnering in accordance with HP growth expectations and scorecard requirements, including marketing and demand generation• Distribution into Retail and Commercial/Public Sector channels• Build relationships at all levels within the company• Enable and facilitate technical and sales training: internal as well as partner/reseller base• Attend customer visits with your business partners• Sales funnel management – present weekly sales funnel at the weekly team meeting• Facilitate and assist with marketing events to generate leads for Business Partners• Create and promote high-impact and innovative marketing programs and initiatives with the partners to generate new opportunities
REQUIREMENTS• Matric certificate with exemption and a tertiary qualification in the field of business administration, computer science, finance, information systems, or marketing is essential• Five (5) years of related work experience in the distribution/resale channel• Experience in Business development within diverse Business Partner accounts• Analytical thinker and excellent decision-making skills• Good understanding of business acumen• Customer focused• Good interna...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDEwMjYzNzI/c291cmNlPWd1bXRyZWU=&jid=1476331&xid=201026372
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JOB PURPOSETo create models, arrangements and drawings according to standards using the relevant computer software.JOB FUNCTIONGenerate models and drawingsDetailed design drawings and specifications are developed using CAD equipmentProposal/costing drawings have no errors and parametrics are used for automationsUniform standards are set for design/drawings and are managed accordinglyMathematical formulae are computed to develop and design detailed specificationsDesigns are modified and revised to correct operating deficiencies or to reduce production problemsSpecifications, sketches, drawings, ideas and related data are reviewed and analysed to assess factors affecting component designs and the procedures/instructions to be followed CalculationsDesign calculations are completed to ensure soundness of the design and custom designs are drawn up to suit customer applicationsAdministrationBill of Materials is produced for each design and drawing register database is maintained according to company requirementsEngineering standards are documented, controlled and used in such a way that activities are executed professionallyAdministrative systems are set up, maintained and improved for the relevant production divisions activitiesPDA is loaded and works order is created in JDE and updated as required (in areas where this is applicable) ComplianceProcedures, design specifications, ISO standards, quality and safety standards are adhered to and integrated into designCustomer Liaison/Team SupportConsultation with colleagues/customers regarding design, layout or detail components and systems to resolve design or other related problemsCustomer Representatives are conferred with to review schematics and answer questions pertaining to installation of systemsInitial installation of designs is supervised when required in order to ensure all customer and internal design requirements are metProvides on the job coaching for junior staff, technical support and leads projects as requiredQUALIFICATION & REQUIREMENTSN6 Mechanical Engineering, Draughting Diploma would be advantageousAutoCAD 2D & 3D, Inventor 3D modelling; iParts & iLogic AdvantageousAt least 5 years applicable product design experience in an OEM/Manufacturing environment and some structural design experience within the mineral processing industryDrivers Licence is required and willing to travel outside SA borders if requiredVault or any other data management systemProficient in Microsoft Office Suite (MS Word, Excel and Outlook)Attention to detail, innovative, quality orientated, customer focus, good communication, planning and organising skills.Experience - designed mechanical experience not just traced or copied over drawings.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTA1NjE0NTczP3NvdXJjZT1ndW10cmVl&jid=1618772&xid=1905614573
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Responsible for the technical design, planning, implementation, and recovery procedures for mission critical enterprise systems. Serves as a technical expert in the area of system administration for complex operating systems.
Recommends the redesign and configuration of operating systems and infrastructure applications. Investigates and analyzes feasibility of system requirements and develops system specifications.
Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department. Performs full supervision of Operations staff. Provides resolutions to requests, incidents and problems.
The Senior Systems Administrator will be expected to:
Design, install and configure internal and customer infrastructure.Proactively manage and maintain server, network systems.Administer and support core Microsoft Server, Microsoft Hyper-V, VMware and Backup technologiesPerforms disaster recovery operations.Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.Define and document best practices and support procedures.Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.Maintain inventory and asset configuration documentation of infrastructure environment.Assist with hardware,firewall, telecom and software vendor evaluation, recommendation.Mentor / cross train team members on existing and new technologies.Carry out special tasks at Managements direction.Interact with customers and staff at the technical level, as required.Other duties as assigned.
Skills and experience required
The successful candidate will have:
B-Degree – B-Degree in Information Technology/Systems
Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.Advanced knowledge of Windows Server (2012/1016/2019)/desktop Operating Systems (XP/7/10)Managing in excess of 100 Windows Server infrastructure.Managing deployments/rolloutsManaging large scale Citrix/2X/Terminal Server installations.Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server.Working with ManageEngineA good understanding of LAN/WAN networking.Group Policy design and configuration.Microsoft IIS administration and configuration.Migration Mircrosft environments from “N -1 or 2 to “N”.Active Directory/LDAP user and group administration.Office 365 and Azure experience.Ability to troubleshoot complex infrastructure issuesStrong communication and documentation skills....
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjc5NDE0MDI0P3NvdXJjZT1ndW10cmVl&jid=1484412&xid=3679414024
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The candidate will form part of the USSD Domain team and will be responsible for ongoing Development of the Application and Solution. This is a very busy environment and continuous delivery is expected with deployments to production usually 4 times a week. He /she will also assist the BA with User Requirement Specification (URS) content.
He/she will also be expected to provide 3rd level product support and will be expected to perform a standby function.
The position requires a self-motivated individual with intermediate to senior level experience in software development who can perform a technical lead role.
A typical project will require front-end, back-end and integration development using microservices architecture (full stack development).
Candidates should contribute to improvements to our processes and systems and be involved in technical decision making.
Candidates should be able to work solo on some projects or as part of a team on others.
Primary Responsibilities for the Role
Other responsibilities will include the following:Application and Solution developmentMaintaining and contributing to system standards.Improve the automation of tasks where possible.Managing system security.Capacity and performance management.Research and recommend innovative approaches to improving efficiency.Providing Team leadership
Minimum Qualification and Experience Requirements
Tertiary Engineering or Computer Science Degree5+ years experience as a Java software developer.A high degree of interest and experience in Linux.Golang, Java, Groovy scripting development experience.Full Stack development experience.Shell scripting ability for system administration.Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP).Ability to learn quickly and work independently.Ability to lead a small development team.Ability to work under pressure
Nice to have Experience
Experience in a Telco environment.Linux system administration (RedHat/Centos, Apache/NGINX, MySQL/MariaDB, Bash, Python).Big Data / Analytics / Monitoring experience using Elastic, Tableau, Grafana, Prometheus.Telecommunications technologies (SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, CAP, etc).
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Responsibilities and DeliverablesMain Deliverables• Manage the Team members daily and ensure weekly level 10 and daily stand-up meetings are held.• Work closely with the technical lead to ensure projects are on track i.e., developed, tested, and deployed to production as agreed with Vodacom.• Maintain a high level of communication between the Adapt IT team and the Customer BA’s, the relevant Business unit Project Managers, Scrum master, Release manager as well as the Engineering Team (TSS).• Manage and prioritize all incoming projects and CR’s together with the Customer Fusion project team.• Together with the developers ensure that all CR related defects get timeously addressed and development is prioritized.• Work with business owner to design Engineering Fusion services.• Work with customer Business Analysts (BA) to design & communicate requirements.• Protect the interests of Adapt IT and the Fusion squad.• Provide general Fusion leadership oversight.• Review documentation quality.• Oversee output in terms of design and delivery quality.• Align design with Vodacom backend systems.• Align and assess impact of new designs on existing functionality.
Skills, Abilities and Experience Required• Xpath/Xquery Knowledge.• Oracle OSB Knowledge.• Weblogic experience advantageous.• Solid Project Management Understanding.• Previous experience with API’s, API interface design and working with WebServices and testing tools .eg. Soapui/Postman / OpenApi.• Telecommunications knowledge advantageous. especially integrations with Charging/Billing systems.• Previous technical experience working on (Oracle) middleware and integrations advantageous.• Knowledge with Agile methodologies and Software Development Life Cycle (SDLC).• Able to identify areas of risk/concern in area of responsibility.• Strong Team Leadership Skills.• Good Communication Skills• Possess Analytical and problem-solving skills.• A tertiary Engineering or Computer Science degree.• Drive for continuous Improvement and innovation across architecture, engineering, and quality.• Ensure together with the project administrator that all required documents are uploaded onto the JIRA case. This must be done for each CR and must include the following documents, MOP, URS, and any other project specific documentation.• Ensure that project administrator is tracking all time logged and that timesheets are up to date for all staff.• Ensure that monthly report is completed by project administrator and is sent to Vodacom Fusion management team.• Complete KPI’s and IDP’s for all Adapt IT team members.In addition to the above assist the Fusion Support Team as follows:• Monitor and ensure that all support calls are attended to and that all tickets are resolved within the SLA.• Ensure sta...
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To provide support to clients on the functionality of the ITS Integrator suite of products. The incumbent is responsible for the for logging, investigation, and resolution of queries from the clients, to fulfill the contractual obligation to the clients as laid out in the SLA (Service Level agreement).
Primary Responsibilities for the Role
Investigate incidents relating to systems, within the scope of control and assign to other departments where necessary.Continuous communication with originators of incidents with regards to their status and activity.Perform reconciliations for the subsystem in the scope of controlRecommend corrective actions after investigation.Participate in internal audits.Provide client support on the use of the ITS Integrator systems as per maintenance and service level agreements (SLA).Log incidents on the ticketing system in response to customer or internal reports.Monitor statutory regulation alignment to the system within scope of control.Responsible for the integration between sub-systems allocated to the team and other ITS systems.Have a good understanding of all other modules and systems within the product set (e.g. Student Administration, Finance, HR etc).Assist with testing of software when required and advise on compliance.Be able to assist with material development, manuals etc. Adapt IT Consultant Student ManagementComply with all administrative, SLA and ISO requirements as published and as revised from time to time.Mentoring of juniors and new staff and the associated administrative functions related to this. Key CompetenciesHave the Ability to understand issues and make systematic and rational judgments based on the relevant information.
Compliance to the ISO 9001:2015 Support Procedure
Adhere to published procedures and standards.Maintain records in accordance with published procedures.Initiate corrective and preventative action as per standard procedure.Monitor effectiveness of corrective and preventative action.
Minimum Qualification Experience RequireD
Matric + relevant qualification i.e., a Degree or DiplomaBusiness Analysis/Testing Certificate will be an advantage7+ years of experience using ITS Integrator on the related subsystemProficient in MS Excel, MS Word and PowerPointKnowledge of Visio and MS Projects will be an advantageKnowledge of Student Finance system and/or HR/Payroll system will be advantageous.
CORE COMPETENCIES
KNOWLEDGE
Intermediate business process knowledgeIntermediate understanding of business principlesIntermediate knowledge of statutory legislationIdentify opportunities to sell syst...
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The Technical Consultant forms part of the Support team. The Support team ensures that software is effectively implemented, maintained and continues to provide up time within the customer. Customers are enterprise wide and across the African continent. The Technical Consultant’s primary focus is to ensure the Software Technology is always effectively functional as well as to deliver the objectives the customer originally and continuously require.
Primary Responsibilities for the Role
Delivers and executes quality Support to the customer as per the SLA/Contract
Troubleshoot AdaptIT EPM softwareTroubleshoot hardware faults linked to the softwareInstalls as per protocol AdaptIT hardware and softwareConducts root cause analysisConducts maintenance, commissioning and health checks on the systemEffective administration, reports and feedback of tickets assigned.Investigate and identify potential flaws with the in-house software and assist with rectifying any such potential flawsInvestigate and identify potential issues with buffer hardware, customer’s environment (LAN/WAN), customer’s serversConducts maintenance, commissioning, health checks as well as advising the customers on their solutionsEffective communication with customers and internal operations to ensure that the software is delivering on the solution offered.Raising any software bugs, feature enhancements and potential road map items to our inhouse Development Team.
Project implementation
Follows a detailed project plan and ensures delivery of own objectives within the project planAssists with management of multiple vendorsFollow project plans with implementation of hardware and/or provisioning of our software solutions on our hosted platforms or when required to deploy onsiteCommunicates actively, verbally and written regularly during project implementation.Takes responsibility of signoff of project assignments.
Consulting and customer engagement
Guides, trains and advises users of the system on achieving optimal usage of our EPM software solutions.Ensures effective communication and informs the team and customers.Able to extract, read and understand information provided by the system and can consult to users at customers on its impactAbility to do full root cause analysis as documented
Collaborating with Sales where appropriate to ensure that SLA is being met and actively engages when customers in pain are evidentCollaborating closely with Technology to ensure that trends with regards to existing or new products are constantly reviewed and monitored.Engaging in value adding communicati...
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The Graduate Technical Consultant forms part of the Support team. The Support team ensures that software is effectively implemented, maintained and continues to provide up time within the customer. Customers are enterprise wide and across the African continent. The Technical Consultant’s primary focus is to ensure the Software Technology is always effectively functional as well as to deliver the objectives the customer originally and continuously require.
Customers are effectively supported through efficient SLA managementWe can meet the return on investment to the customerWe are recognized as the trusted advisor across our software solutions.
Primary Responsibilities for the Role
Delivers and executes quality Support to the customer as per the SLA/Contract
Troubleshoot AdaptIT EPM softwareTroubleshoot hardware faults linked to the softwareInstalls as per protocol AdaptIT hardware and softwareConducts root cause analysisConducts maintenance, commissioning and health checks on the systemEffective administration, reports and feedback of tickets assigned.Investigate and identify potential flaws with the in-house software and assist with rectifying any such potential flawsInvestigate and identify potential issues with buffer hardware, customer’s environment (LAN/WAN), customer’s serversConducts maintenance, commissioning, health checks as well as advising the customers on their solutionsEffective communication with customers and internal operations to ensure that the software is delivering on the solution offered.Raising any software bugs, feature enhancements and potential road map items to our inhouse Development Team.
Project implementation
Follows a detailed project plan and ensures delivery of own objectives within the project planAssists with management of multiple vendorsFollow project plans with implementation of hardware and/or provisioning of our software solutions on our hosted platforms or when required to deploy onsiteCommunicates actively, verbally and written regularly during project implementation.Takes responsibility of signoff of project assignments.
Consulting and customer engagement
Guides, trains and advises users of the system on achieving optimal usage of our EPM software solutions.Ensures effective communication and informs the team and customers.Able to extract, read and understand information provided by the system and can consult to users at customers on its impactAbility to do full root cause analysis as documented
Collaborating with Sales where appropriate to ensure that SLA is being met and actively engages when customers in pain are eviden...
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Refurbish uplifted equipment from site closuresRefurbishing and servicing all equipment uplifted from sites where necessary or where instructed by the National Field Manager.Repairing of all uplifted equipment and managing the entire repairs processCreating refurbished equipment from unrepairable equipmentGetting involved in the repairs process and filing in where necessary for Workshop AdministrationAssist with managing the repairs queue
Primary Responsibilities for the Role
Repair process
Provide support to the current workshop admins, field technicians and managementRepair all equipment nationally which is uplifted from sitesMake sure stock availability for equipment repairsMake sure all equipment we hold we create refurbished optionsRepair all out of warranty equipmentMake sure the in-warranty repair process is understoodMake sure they understand all suppliers and contactsWork with stock controllers to make sure you have enough workshop spares availableDo all Oracle hardware courses available and stay current with Oracle versions
Refurbishment Process
Meet with the Micros Hardware Manager to be briefed on any special requirements.The Micros Workshop Technician will ensure that, to the best of his/her ability, the project will be completed within schedule.Be able to liaise with Support Staff/ Projects Manager and manage the job assigned or any other dealings that the company deems fit.The WSM must sign for all equipmentThe WSM will test all the equipment and submit the details to Projects for quotingThe necessary servicing, repairs etc. will be done and the equipment stored in the workshop storeroom until it is staged for re-installation, at which stage the staging technician will sign receipt of it.The WSM is to maintain a file on all the equipment moving through the workshop.Any piece of equipment not working after servicing will be deemed to have been damaged by us and the customer will not be charged for the repair (disciplinary action may be taken if necessary).
Support Assistance
The Micros Workshop Technician is required to support the products assigned to him/her.Clients on ‘Stop Support’ are not to be supported without authorization by Management.All support calls are to be logged on the in-house call logging system according to the Micros logging standards.The Micros Workshop Technician to be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.The Micros Workshop Technician must assess the problem and assign a correct priorityAll logged calls are to b...
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The incumbent of this role will provide the role of a facilitator and instructional designer, primarily focused on Travel Management Solutions and ICT. The facilitator will be required to facilitate learning using a variety of methodologies, in a variety of contexts. The facilitator must facilitate learning to achieve foundational, practical and reflexive competence in learners within their scope of expertise against unit standards using pre-designed and newly designed learning material. Facilitator will also need to create specialised and customised training interventions pertaining to the field of specialisation and design manuals to complement.
Must have proven record of training initiatives within team/organisationMust assist with needs analysis and programme developmentsAbility to troubleshoot and assist consultants remotely and on the job via remote accessAdministration and end-to-end coordination of learning interventions utilising an LMSEnd-to-end coordination of training courses and programsComplete all reporting of monthly training completedCollection of attendance registers and follow up on non-attendanceAssistance with upkeep of records to ensure compliance with CATHSSETA, NERA and SAQA related legislationsResearches, designs, publishes and facilitates curriculums for internal clientsSupports and coaches learners using learning technologies to deliver skillsConsults with management regarding the training needs of the organization and then follows up to ensure training was effectiveEnsures that associates are aware of the training requirements and that the training materials are readily availableAnalysis and projection of trainingCo-ordinate and deliver technical training as neededProvide reporting on technical trendsMaintains appropriate records of learner development and resource allocationStays abreast of new training methods and determines relevancy to clientsPerforms other responsibilities and duties as neededDesigns and delivers formal training programs and workflows for internal clients, including hand-outs, manuals, and learning exercisesRevising training material to ensure its in line with the current trends in the tourism industryAdministers written and practical examsWrites performance reports to evaluate trainee’s performance and identify gaps between current and desirable skill setsTraining material must be in line with the NQF and SAQA requirementsQuality assure all training materialAnalyse training needs of learnersEnsure professional delivery of all trainingEnsure training rooms are prepared prior trainingsEnsure all manuals and documents are kept up to date and in supplyTrain, mentor, coach and provide examples of when they u...
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PURPOSE OF THE JOBThe purpose of this job is to provide FINANCIAL and ACCOUNTING support to the conferencing teams as part of the service delivery to clients focusing specifically on the following key deliverables to the client is responsible for:• Planning and Budgeting for all Conferenceso Ensure relevant and accurate financial/accounting input during Bid Preparationso Develop the Conference Budget and ensure accurate Monitoring and Reporting thereof during the event• Registration and Administrative Serviceso Accurate and professional monitoring of all expenditure relating to Online Registration, Abstract Management, Speaker/Presenter Management.• Venue and Accommodation Serviceso Accurate and professional monitoring of all expenditure relating to Venue and Hotel Site Visits, Contract Negotiations with all suppliers, Food and Beverage Management, Audio Visual Management and all other onsite Logistics• Exhibitions Management Serviceso Accurate and professional Monitoring of exhibitor deposits, exhibitions supplier costs,etc.• Sponsorship Management Serviceso Professional financial/accounting input towards sponsorship packages to be offered to potential sponsorso Accurate and professional Monitoring and Reporting of Sponsorship Budgets• DMC Serviceso Accurate and professional monitoring of all expenditure relating to all logistics including gala dinners, special events, tour and companion programs, transport logistics, supplier commisions and other co-ordination.o Use of Conferencing Technology to ensure timeous Reportingo Innovative use of conferencing technology in use by the client to produce comprehensive, accurate and professional reporting and reconciliations after each event.
MONTH END REPORTING? All recons must be accurate and will be reviewed by the appropriate parties and approved.? Compile month – end reports for all Conferences and submit directly to clients
? Compile detailed reconciliations of all Balance Sheet accounts
MANAGEMENT FEE? Invoice management fees timeously and follow up with Client General Manager (CGM) and client with regards to payments.? Calculate & review monthly management fee provision, based on individual agreements at the beginning of each month, in arrears? Completing the Client Income Statement as soon as the management fee calculations are done? Raising invoices in General Ledger (GL) where payment is due to the client & ensuring the payment received thereof.? Ensure monthly fixed fees and matching fees are invoiced and payments received? Follow up and collection of outstanding Conference dues (registration, sponsorship, exhibition, accommodation, tours and transfers)
FEES? Ensure contracts and fee schedules received for all new and current clients received? To be saved in U:\Finance\Accountants\Contracts and...
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The Telkom Team Lead position is key to the Telkom SA Managed Service (FTC) environment which is responsible for the ongoing Development of the Application and Solution at our Customer. He/she must ensure clear communication between all the relevant stakeholders involved. These stakeholders include Adapt IT Developers, Customer BA’s, Project teams and Customer other customer staff. He/she must also manage the Adapt IT team daily and ensure that the Level 10 meetings as well as the daily Stand-up meetings are held. As this is a very busy environment and continuous delivery is expected with frequent deployments the role requires prioritisation, scheduling to ensure successful delivery of these projects. This will be with consultation with the Customer Project managers and the Adapt IT Telkom squad. He /she will also assist the Customer BAs to create User Requirement Specification (URS) content with respect to technical designs. Due to the high volume of CR’s and projects received, clear records, documentation and timesheets must be kept and updated when necessary. He/she must also guide the Adapt IT staff with respect to their IDP’s and complete their KPI’s timeously. Good people management skills and time management are vital in this position
Primary Responsibilities for the Role
Manage the Team members daily and ensure weekly level 10 and daily stand-up meetings are held.Work closely with the technical lead/developers to ensure projects are on track i.e., developed, tested, and deployed to production as agreed with Telkom.Maintain a high level of communication between the Adapt IT team and the Customer BA’s, the relevant Business unit Project Managers, Scrum master, Release manager.Manage and prioritize all incoming projects and CR’s together with the Customer Telkom project team.Together with the developers ensure that all CR related defects get timeously addressed and development is prioritized.Work with customer Business Analysts (BA) to design & communicate requirements.Protect the interests of Adapt IT and the Telkom squad.Review documentation quality.Oversee output in terms of design and delivery quality.Drive for continuous Improvement and innovation across architecture, engineering, and quality.Ensure together with the project administrator that all required documents are uploaded onto the JIRA case. This must be done for each CR and must include the following documents, MOP, URS, and any other project specific documentation.Ensure that project administrator is tracking all time logged and that timesheets are up to date for all staff.Ensure that monthly report is completed by project administrator and is sent to Telkom management team.Monitor Support and ensure that weekly updates are provided on all tickets for that week to the customer
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