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Results for customer service jobs call centres in "customer service jobs call centres" in Jobs in South Africa in South Africa
1
IntroductionMagnitude Group is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you have a proven sales background in a call centre environment and are driven by commission, this is your opportunity to join a high-performance team with unlimited earning potential. Duties & Responsibilities Conduct outbound sales calls to potential customers Consistently achieve and exceed sales targets Professionally present products and close sales Capture customer information accurately Provide excellent customer service Contribute positively to a target-driven team environment Desired Experience & Qualification Matric (Compulsory) Minimum 1 year Call Centre Sales Experience (Compulsory) Proven track record in sales Strong communication and closing skills Target driven and money motivated Able to work in a fast-paced environment Package & Remuneration R2400 Attendance Bonus Uncapped Commission from Sale One High earning potential Full Paid Training and Ongoing Support Growth and Promotion Opportunities Incentives Interested?Only candidates with Call Centre Sales experience will be considered.
https://www.jobplacements.com/Jobs/T/TELESALES-AGENT-CALL-CENTER-AGENT-SALES-AGENT-SALE-1268190-Job-Search-3-4-2026-3-47-50-AM.asp?sid=gumtree
5d
Job Placements
1
Our company is seeking Call Centre staff to work in our busy offices. Working as a member of our Call Centre team, you will answer incoming customer telephone calls, answer questions, resolve issues, and sell additional products and services.Call Center Agent Job Responsibilities:Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains communication equipment by reporting problems.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Updates job knowledge by studying new product descriptions; participating in educational opportunities.Accomplishes sales and organization mission by completing related results as needed.Kindly Call 087 510 9902 or alternatively WhatsApp +27 67 761 8853 for further information.Call Center Agent Skills / Qualifications:Verbal communicationListeningPeople skillsInformingCustomer focusCustomer serviceAttention to detailProfessionalismMulti-tasking
8d
City Centre1
Key Responsibilities:Handle calls and customer interactions with professionalism and empathy.Manage and update CRM systems accurately.Provide administrative support to the UK operations team.Multitask effectively in a fast-paced environment.Deliver excellent customer service and support.Requirements:Fluent in English (both written and spoken).Previous experience in a call centre or administrative environment.Strong multitasking and organisational skills.Experience with CRM systems beneficial.Positive attitude and willingness to go the extra mile.
https://www.jobplacements.com/Jobs/C/Call-Centre-Administrator--Langebaan-1268719-Job-Search-03-05-2026-04-05-07-AM.asp?sid=gumtree
4d
Job Placements
1
Key Responsibilities:Handle calls and customer interactions with professionalism and empathy.Manage and update CRM systems accurately.Provide administrative support to the UK operations team.Multitask effectively in a fast-paced environment.Deliver excellent customer service and support.Requirements:Fluent in English (both written and spoken).Previous experience in a call centre or administrative environment.Strong multitasking and organisational skills.Experience with CRM systems beneficial.Positive attitude and willingness to go the extra mile.
https://www.jobplacements.com/Jobs/C/Call-Centre-Administrator--Langebaan-1268718-Job-Search-03-05-2026-04-05-05-AM.asp?sid=gumtree
4d
Job Placements
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We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.Call Center Representative Responsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Making sales or recommendations for products or services that may better suit client needs.Taking part in training and other learning opportunities to expand knowledge of company and position.Adhering to all company policies and procedures.
https://www.jobplacements.com/Jobs/A/Airport-Call-Center-Representative-1269684-Job-Search-03-08-2026-23-00-15-PM.asp?sid=gumtree
15h
Job Placements
1
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Do you thrive in a fast-paced, target-driven client services environment?We are recruiting for a dynamic and driven Client Service Consultant to join a marketing-focused team based in Bellville.No cold calling!This role requires someone who can manage inbound and outbound calls with professionalism, accuracy and empathy, while driving enrolment, retention and client satisfaction.You will handle client queries from first contact to resolution, ensuring service excellence and adherence to quality standards. You will log, track, resolve and follow up on all interactions within defined service levels while meeting daily, weekly and monthly targets.This is a high-accountability, high-energy environment suited to someone who enjoys structured performance metrics.Minimum RequirementsGrade 12Minimum 2 years’ experience in a call centre, customer service or sales environmentFluent in Afrikaans and EnglishStrong administrative and computer skills (MS Office)Experience working with call centre systems Advantageous: Qualification in call centre/customer service/sales/marketing. Key ResponsibilitiesCall Handling (50%)Answer calls promptly and professionallyAdhere to quality standards and scriptsDrive first-call resolutionLog and track all interactionsMeet performance targets Client Query Management & Administration (25%)Investigate and resolve queries or compla
https://www.jobplacements.com/Jobs/C/Client-Service-Consultant-1261694-Job-Search-02-12-2026-01-00-15-AM.asp?sid=gumtree
4d
Job Placements
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Join our Dynamic Team!We are looking for energetic and professional Call Centre Agents to join our growing team in [Katlego Ralikhuvhuna Attorneys]. Whether you are a seasoned pro or looking to kickstart your career, we want to hear from you.Role Overview:Type: [Inbound / Outbound / Both]Focus: [Sales / Customer Support / Technical Support / Collections]Environment: Fast-paced, target-driven, and supportive.What You Will Do:Handle a high volume of [inbound/outbound] calls professionally.Identify customer needs and provide accurate solutions or product recommendations.Follow communication scripts to ensure consistent service quality.Update and maintain accurate customer records in our database.Meet or exceed daily and weekly performance targets (KPIs).Minimum Requirements:Education: Grade 12 / Matric Certificate is essential.Experience: [0–6 months / 1 year+] experience in a call centre or retail environment.Skills: Excellent verbal and written communication in English (additional languages like Afrikaans or isiZulu are a plus).Tech: Basic computer literacy and fast typing skills.Attitude: Highly motivated, resilient under pressure, and a "people person".Shift Patterns:[e.g., Monday to Friday: 08:00 – 17:00][e.g., Weekend rotations or Night Shifts for International Campaigns].What’s In It For You?
3d
Bryanston1
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Key ResponsibilitiesRespond to customer queries via phone, email, and chat in French and EnglishResolve customer issues efficiently, professionally, and with empathyEscalate complex queries to the relevant departments when necessaryAccurately log all customer interactions in the CRM systemAssist customers with account issues, billing inquiries, and product informationFollow up with customers to ensure resolution and satisfactionMaintain up-to-date knowledge of products, services, and company policiesContribute to continuous improvement by providing customer feedback and identifying process inefficienciesRequirementsMinimum 35 years of experience in a high-volume international call centreFluent in French and or Spanish (native or professional level) and EnglishStrong IT skills: confident using CRM systems, helpdesk platforms, and Microsoft Office SuiteExcellent communication and problem-solving skillsAbility to multitask, prioritize, and manage time effectivelyCustomer-oriented mindset with a passion for service excellenceSouth Africa ID or Residence Permit is essential
https://www.executiveplacements.com/Jobs/F/French-Customer-care-1199363-Job-Search-07-01-2025-10-31-00-AM.asp?sid=gumtree
8mo
Executive Placements
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Exciting Opportunity for a Service Assistant in the motor industry: Are you young, driven and thrive in a fast-paced environment where your energy, personality, and customer service skills directly impact your success? Then we have the perfect role for you. Autoworks is looking for dynamic Service Assistants for their Autoworks Branches in Salt River, Milnerton and Stikland, Cape Town.Autoworks is an upmarket vehicle service and repair centre committed to excellence. We pride ourselves on delivering premium customer service and top-quality workmanship. We are looking for confident, customer-focused individuals who can ensure every client receives a professional, friendly, and seamless experience.The Service Assistants will be responsible for ensuring the smooth and efficient operation of customer service. This includes managing customer interactions, handling administrative tasks, and overseeing the front-of-house area.Requirements and Skills:· Matric or equivalent qualification.· Proficient in English (both written and spoken).· Previous experience in customer care.· Computer literate.· Ability to thrive in a fast-paced, target-driven environment· Energetic, self-motivated, and confidentThe successful candidate will be responsible for the following:Greet and assist Autoworks customers in a professional and friendly manner.Answer phone calls, respond to inquiries, and relay information between customers and the technical team.Book and schedule customer appointments or service requests in a timely manner.Prepare, issue, and follow up on service estimates or quotes.Prepare and send invoices to customers.Update and monitor the status of ongoing jobs, ensuring timely completion and customer satisfaction.Order, receive, and return parts as necessary for service jobs.Organise drop-off services.Offer refreshments and ensure customers are comfortable while they wait.Maintain filing systems, handle general administrative tasks, and support team members as needed.Conduct follow-up calls to ensure customer satisfaction, confirm bookings, and gather feedback. If you meet the requirements, please send your CV to: hr@autoworks.co.za Salary range: R10,000.00 - R12,000.00 per month, depending on experience.Job Type: Full-time, Permanent, office-basedPositions available in: Salt River, Milnerton and Stikland, Cape Town
7d
Other1
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IntroductionExhilarate is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you have a proven sales background in a call centre environment and are driven by commission, this is your opportunity to join a high-performance team with unlimited earning potential.Duties & Responsibilities Conduct outbound sales calls to potential customers Consistently achieve and exceed sales targets Professionally present products and close sales Capture customer information accurately Provide excellent customer service Contribute positively to a target-driven team environmentDesired Experience & Qualification Matric (Compulsory) Minimum 1 year Call Centre Sales Experience (Compulsory) Proven track record in sales Strong communication and closing skills Target driven and money motivated Able to work in a fast-paced environmentPackage & Remuneration R6000 Attendance Bonus Uncapped Commission from Sale One High earning potential Full Paid Training and Ongoing Support Growth and Promotion Opportunities IncentivesInterested?Only candidates with Call Centre Sales experience will be considered.
https://www.jobplacements.com/Jobs/C/Call-Centre-Sales-Agent-1265869-Job-Search-2-25-2026-5-18-24-AM.asp?sid=gumtree
12d
Job Placements
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We are seeking an experienced and enthusiastic full-time sales administrator to join out team that works with financial services. As a sales administrator, you will be responsible for meeting clients in a sales environment and providing exceptional customer/client service. Requirements:-Grade 12-exceptional interpersonal and communication skills with a consultative approachIf you have a true passion for growth bridal and want to be part of a dynamic consultant team, wed love to hear from you!Job Types: Ful-time,Contract length: permant Pay: Negotiated in the interview Education: Matric Certificate (Preferred)Experience: No experience required Language: English (Required)
https://www.jobplacements.com/Jobs/A/Administration-1269731-Job-Search-3-9-2026-5-15-26-AM.asp?sid=gumtree
15h
Job Placements
1
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Tele-Sales Consultant – Job Description (R7000)A Tele-Sales Consultant is responsible for generating sales, building relationships with clients, and promoting company products or services through phone-based communication. The role focuses on converting leads into active customers while delivering excellent service and maintaining a professional brand image.Key ResponsibilitiesMake outbound calls to prospective and existing clients.Present and promote products/services clearly and confidently.Follow a structured sales script and adapt to client needs.Identify customer requirements and recommend suitable solutions.Maintain accurate records of calls, leads, and sales in the CRM system.Achieve daily, weekly, and monthly sales targets.Handle customer objections, questions, and concerns effectively.Build and maintain long-term customer relationships.Upsell or cross-sell additional products where possible.Follow company processes, compliance guidelines, and quality standards.Attend sales meetings, product training, and team briefings.Required Skills & CompetenciesStrong communication and interpersonal skills.Excellent telephone etiquette and confidence in speaking.Ability to handle pressure and meet targets.Good negotiation and objection-handling ability.Basic computer literacy (email, CRM, data entry).Positive attitude, resilience, and self-motivation.Sales-driven mindset.QualificationsMatric (Grade 12) or equivalent.Previous tele-sales or call-centre sales experience is an advantage.Product training will be provided.Please email gasant@teleperformers.co.za
8d
City Centre1
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We are seeking a dedicated Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment.Duties and responsibilities:Answering and making calls to customersHandling customer inquiries and issuesProviding information about products and servicesMaintaining customer recordsStrong Telephonic skills
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Customer-Service-1264110-Job-Search-02-19-2026-04-34-06-AM.asp?sid=gumtree
18d
Job Placements
1
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The Role:The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven ability to report at Board level. They will lead the function, drive customer satisfaction, and foster high performance across the team.Key Responsibilities:Lead and manage a remote team including 2 Team Leaders and over 20 customer service agents.Oversee daily operations, ensuring KPIs, SLAs, and customer satisfaction metrics are met.Provide detailed performance reports and insights to the Board of Directors.Maintain and optimise Zendesk workflows and ensure effective ticket handling.Coach, motivate, and develop remote employees to achieve their full potential.Drive initiatives that enhance customer experience and reduce response/resolution times.Handle high-level customer escalations with professionalism and speed.Collaborate with internal departments to align service delivery with wider business goals.Requirements:Minimum of 4 years experience in a Customer Services Manager role within eCommerce/online retail.Strong background in managing remote support teams and leading through Team Leaders.Proficient in using Zendesk (or similar platforms) to manage customer interactions.Proven ability to communicate with and report to Board-level stakeholders.Motivational leadership style with a passion for developing people.Analytical mindset with a focus on continuous improvement.Whats on Offer:Remote- workingOpportunity to work with a forward-thinking, growing online retail brand.Competitive salary.A chance to lead and influence a key area of the business.
https://www.executiveplacements.com/Jobs/C/Customer-Services-Manager-1197538-Job-Search-06-25-2025-04-38-47-AM.asp?sid=gumtree
8mo
Executive Placements
1
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Purpose of the job The Helpdesk Agent serves as the single point of contact for end users to receive support and maintenance. Responsible for offering support and customer service on company-supported computer applications and platforms through running diagnostics, troubleshooting problems and analyzing appropriate actions.Key Responsibilities 1. Administrative Updating tickets regularlyUpdate documentation and processes within the support environmentEnsure that the call category is appropriate to the description 2. Productivity Calls closed within SLAResolution rate (how long it takes it takes to resolve ticket/s)3. Quality Low call re-open rateAgent utilization (average tickets per day resolved and time spent)4. Customer Satisfaction Good client feedback from satisfaction surveyKeeping users informed on the progress of the query Core Skills/ Competencies Mandatory Technicak Skills/ Abilities required to do the job Microsoft office (word, excel, outlook)Experience with ticketing systemKnowledge of IT hardware (Mobile devices and other tech products)OS Experience (Windows)Experience with Network (troubleshooting)Personal Attributies/ Charater traits required for this job Effective communication skillsTelephone etiquetteActive listening skillsCustomer excellence orientationAbility to work as part of a teamProactive problem solverGood organizational abilitiesAbility to pay attention to detailTime and priority management Minimum requirementsIT Certification/DiplomaMatricA minimum of 1 year experience within an IT call Centre
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-1270002-Job-Search-3-9-2026-10-07-37-AM.asp?sid=gumtree
15h
Job Placements
1
The position will suit a self-starter with an outgoing personality and mature attitude who can communicate confidently at all levels. The ideal candidate must currently be active in the corporate industry. We offer industry leading company benefits, a competitive basic salary, and large commission earning potential. Job Description:Identify opportunities and generate sales in the corporate sector (SMME and Large commercial customers).Strong cold-calling capabilities and perseverance to continuously fill a pipeline.Maximise sales opportunities:Achieve monthly, quarterly, and annual installation and revenue targets.New Business focussed, identify and prospect new customers and markets.Work with other sales channels within company (dealer, broker, and fitment centre) to maximise sales opportunities.Maintain, manage, and grow penetration into an existing customer database.Provide excellent service and support to both existing and prospective customers.Manage and action leads received from internal and external partners within timeframes determined by management.Maintain Industry, Product, and technical knowledge as determined by management which is measured through regular assessments.Presentations to all levels including senior/executive management.Accomplish expected activity levels determined by management.All administrative functions required of the role, including preparation and submission of quotations and reporting to management. Minimum Requirements:At least 5 years sales experience in the Corporate/Business/Automotive markets.Completion of recognized formal sales training courses or relevant experience.Computer literate: MS-Office Suite.Excellent presentation and negotiation skills.Excellent communication, organizational and time management skills.Customer and service orientated.Proven track record of sales target achievement.Self-motivated, solution driven and passionate about sales.Valid Drivers License.
https://www.jobplacements.com/Jobs/B/Business-Sales-Consultant--Rustenburg-1200224-Job-Search-7-4-2025-5-07-30-AM.asp?sid=gumtree
8mo
Job Placements
1
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Call Centre AgentArea; Durban - Northern suburbs Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are providedMinimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English languageAbility to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/D/Durban-Call-Centre-Agent-1265336-Job-Search-2-24-2026-3-13-12-AM.asp?sid=gumtree
14d
Job Placements
1
Company DescriptionNova Specialties (Pty) Ltd is growing and we’re looking for driven Telesales Agents to join our team selling Matrix Car Trackers.If you love closing deals and want to earn what you’re worth, this is for you.Remuneration ∙ Commission from R200 – R500+ per fitted sale ∙ Weekly Travel Allowance of R500 (hit 5 sales in a week with full attendance) ∙ Daily Cash Incentives for performers ∙ Top earners take home up to R80 000 per monthRole DescriptionThis is a full-time hybrid role for a Sales professional, based in Sandton with options for partial work from home. The role involves identifying and pursuing new sales opportunities, nurturing customer relationships, and ensuring client satisfaction through excellent customer service. Additional responsibilities include meeting sales targets, delivering product presentations, conducting training sessions, and contributing to overall sales strategy development. The ideal candidate will collaborate with the sales team and management to drive revenue growth. Requirements ∙ Minimum 2 years outbound call centre / telesales experience ∙ Proven track record of hitting and exceeding targets ∙ Strong telephone communication skills ∙ Reliable, consistent attendance ∙ Based in or able to commute to RivoniaApplicationWhatsApp your CV to Kira on 069 665 6057Kira will review your CV and contact you if you meet the criteria.Face-to-face interviews will be held this Tuesday and Wednesday.Nova Specialties (Pty) Ltd | Rivonia | Only shortlisted candidates will be contacted
1h
Sandton1
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Call Centre AgentArea; Cape TownSalary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are provided Minimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English language Ability to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Cape-Town-1265338-Job-Search-2-24-2026-3-14-28-AM.asp?sid=gumtree
14d
Job Placements
1
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Minimum Requirements:Pharmacists Assistant Post-Basic CertificateStrong leadership and interpersonal skillsExcellent communication and problem-solving abilitiesAbility to perform under pressure and meet performance targetsSound knowledge of relevant healthcare regulations and industry best practicesImprovement opportunities, and support data-driven decision-making. Duties and Responsibilities:Team Leadership: Supervise, motivate and coach a team of customer service agents to meet performance goals and consistently deliver high-quality customer service.Performance Management: Track individual and team performance using KPIs and quality measures and provide ongoing feedback and coaching to improve results.Training and Development: Deliver training for both new and existing employees to ensure they can manage customer enquiries accurately, professionally and confidently.Workflow Management: Manage daily call-centre operations and workloads to ensure efficient service delivery and adherence to schedules.Customer Escalations: Resolve escalated customer queries and complaints in a professional and solution-focused manner.Reporting: Prepare and review performance reports to identify trends, gaps and improvementsQuality Assurance: Uphold quality standards and ensure consistent service delivery in line with company policies and procedures.Communication: Promote open communication within the team and act as the link between staff and senior management by sharing feedback, issues and improvement opportunities.Policy Compliance: Ensure all team members adhere to company policies, procedures and regulatory requirements. PLEASE NOTE: Thank you for your interest in this position, we will review and be in touch if you are suitable. Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions. *** In the meantime, please download our
https://www.executiveplacements.com/Jobs/T/Team-Leader-1268069-Job-Search-03-03-2026-10-12-19-AM.asp?sid=gumtree
6d
Executive Placements
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