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Results for retail shops jobs in Jobs in Cape Town
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Head Of Strategic Finance Projects-Old Mutual Real Estate Holding Company (Pty) Ltd Your time is now to be your exceptional best at Old Mutual! Job Description A vacancy has arisen for a Head of Strategic Finance & Projects for Old MutualProperty also known as Old Mutual Real Estate Holdings Company (OMREHC) (Pty) Ltd. Old Mutual Property is a South African based unlisted property fund. We are passionate about property and actively manage a diversified portfolio of R24 billion, both locally and internationally. We directly own around 1 million square metres of gross lettable area, half of which is in super regional and other retail centres in South Africa. Gateway Theatre of Shopping, in Umhlanga, KwaZulu-Natal, is our flagship property. Our other retails centres include Cavendish Square (Claremont, Cape Town), Bedford Centre (Bedfordview, Johannesburg), The Zone (Rosebank, Johannesburg) and Riverside Mall (Nelspruit, Mpumalanga). Almost 35% of our local assets are industrial property assets and we have less than 10% allocated to the local office sector, which are co-located within our retail centres. Our SA portfolio is managed under a property services contract with Excellerate JHI. Included in our industrial portfolio is a joint venture with Atterbury Property Group. Together, we are developing over 1 million square metres of land on four land parcels around the country in new age logistics warehousing and distribution centres. Our offshore assets are held via three platforms: First, is a 90% investment in Lions Head
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzY1ODEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372918&xid=2076_65810
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Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our The Body Shop products with our customers? We have exciting opportunity in Clicks stores for Sales Advisors.
*Job Purpose:*To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximize sales. *Job Objectives:*
* To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.
* To increase customer loyalty through promoting Make overs and skin consultations within store.
* To achieve Body Shop sales goals by engaging with the customer and providing personalized customer service at all times.
* To monitor and improve/increase stock availability by following stock management processes i.e. actioning weekly counts, zero low stocks.
* To maintain high levels of store standards through daily housekeeping and merchandising principles.
* To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
* To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
* To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
*Qualifications and Experience:*
* Matric/Grade 12 (Essential)
* Diploma in Make-up and/or Skincare (Desirable)
* Experience working in a customer service environment with both sales and service target’s (Essential)
* Related work experience in make-up and skincare (Desirable))
*Skills, Abilities and Job Related Knowledge:*
* Basic Computer Literacy
* Basic retail industry principles
* Selling skills
* Interacting with customers
* Stock Management principles
* Communication skills
* Accuracy
* Interpersonal skills
* Good literacy and numeracy
* Ability to speak English and preferably one other official language
*Competencies:*
* Delivering Results and Meeting Customer Expectations
* Applying Expertise and Knowledge
* Relating and Networking
* Coping with Pressures and Setbacks
* Working with People
* Adhering to Principles and Values
*Kindly note only applicants who meet the minimum requirements will be contacted.**We are committed to the principles of Employment Equity*
*Qualifications and Experience:*
* Matric/Grade 12 (Essential)
* Diploma in Make-up and/or Skincare (Desirable)
* Experience working in a customer service environment with both sales and service target’s (Essential)
* Related work experience in make-up and skincare (Desirable))
*Skills, Abilities and Job Related Knowledge:*
* Basic Computer Literacy
* Basic retail industry principles
* Selli
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU4NzM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247318&xid=1555_58735
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BUTCHERY MANAGER - KNYSNA AND GEORGEOur client has got urgent Butchery Manager opportunities in Knysna and in George. They are also considering anyone willing to relocate immediately. You must have:1. At least 3 years of experience running a Butchery store.2. Excellent people management skills.3. Excellent stock ordering, receiving and stock taking skills.4. Very good with numbers- GP Calculations, Cash ups etc.5. Knowledge of Cash In Transit arrangements on behalf of the store.6. Excellent block testing, cutting, weighing, hygiene management, shop display skills, Customer Service etc.7. Willing to relocate either to Knysna or George8. Available to start ASAP.9. Salary: R 18-25K / Neg. Plus Incentives.EMAIL YOUR UPDATED CV TO: andy@evolutionrec.co.zaALL SUCCESFUL APPLICATIONS WILL BE CONTACTED WITHIN 24HRS OF CV SUBMISSION.
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Fantastic opportunity for a Senior Portfolio Manager to HEAD UP and MANAGE the Portfolio Management Office and develop the PMO strategy for this TECH-LED RETAIL BUSINESS. As the Portfolio Head, you will be responsible for managing all PMO services, designing the PMO strategy, implementing growth strategies and developing a robust and flexible portfolio methodology throughout the business.
This position requires a highly strategic individual who will be able to drive and increase the maturity of the portfolio office - you will need to have experience in taking a PMO from one level to the next while managing multiple programs and projects across all units. The ideal person will have experience managing large-scale programs with a significant headcount.
**You will need to have extensive corporate project, programme and portfolio management experience to oversee portfolio governance structures and policies, manage budgets for key projects and programmes in the business and drive project and programme efficiency across the business**
This Senior Portfolio Manager position is Cape Town based and is paying R2Mil/annum. Office based with flexible remote working when needed.
THE COMPANY:
One of SA’s LEADING TECH DRIVEN RETAIL BUSINESSES is currently working on many exciting new projects to transform the retail industry. The business is known for using data and technology to deliver a customer first culture and futuristic, simplistic shopping experience. They transform data into customer insights to improve experiences and present the best deals to their customers.
THE ROLE:
As the Senior Portfolio Manager, you will work together with key stakeholders and business leaders to optimizing the PMO tools, technologies and processes, benchmark competitive performance standards, identify improvement opportunities and manage the PMO mandate. You will be responsible for facilitating changes to support digital transformation, ensuring required change plans are integrated and analyse the organizations ability to absorb change and adopt project and programs post-deployment. You will need to ensure that all investments in PM services align with operational strategies and priorities and that all PM methodologies including delivery of new practices such as Agile, DevOps are adopted.
EXPERIENCE:
Degree + Post Grad in Business, Project Management or equivalent.
PRINCE2/PMP/PMI certification
6+ Years in a Senior Portfolio Management position with hands-on experience in resource planning, reporting, prioritization and budgeting
Strong Leadership abilities
Experience in maturing a portfolio office.
Experience working in a complex environment with multiple competing demands and priorities.
Experience in leading projects and programs within and outside IT, as well as those that involved external providers.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzkzMzNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137612&xid=1555_9333
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Were looking for a candidate to fill this position in an exciting company. Your responsibilities will include the following: Build and lead a high-performing in-house Paid, SEO and Project team and oversee their development, productivity, operational excellence, and business impact.Responsible for defining and implementing overall Paid and Organic and Mobile Marketing strategy, annual growth plans & goals, KPIs, reporting (incl shopper acquisition, retention, frequency of shop and efficiency targets)Manage and optimise a large, multi-million rand Paid marketing budget across PPC, Remarketing, Paid Social, and App marketing to meet KPI targets.Bu ild and structure strategies and campaigns against allocated budgets and own Paid and Organic departmental budgetary forecasts, allocations and management.Managing all Paid Channels to drive high converting traffic that drives conversions & GMV to all platforms (Web, Android & iOS Apps).Work with Retail Marketing Managers and Merchant teams to drive growth in Department, Category, Brand & Products.Work with Brand & Communications teams to drive takealot.com brand awareness and assist in keeping takealot.com top of mind.Work with Advertising Team to drive performance of commercial campaignsResponsible for managing Marketing product team, projects & growth initiatives, planning and marketing roadmap including: gathering and prioritizing product / projects and requirements, OKRs, testing and successful launches. Work closely with Marketing, Product, Engineering, Merchant and BI teams to ensure Marketing and Business goals are met (esp build marketing automations, enhance efficiencies and effectiveness of performance marketing & spend, conversion funnels and customer acquisition).Work with Marketing Management to make priority decisions on competing high-priority projects Align with other product and engineering leaders to set team performance targets (e.g. Sprint delivery, Roadmap delivery) Understand the business impact of technical risks and help Marketing motivate and prioritize related Marketing tech projects when necessary Business owner of marketing analytics & attribution tools (like Google Analytics & Appsflyer) & tracking requirements. Automate reports where possible, communicate success stories, and share key learnings and actionable insights to the marketing team and other business units.Partner with cross-functional leaders in Marketing, Merchant, Promo, Advertising, Finance, BI, Engineering, and more, to ensure consistent reporting of metrics across marketing teams, and to execute reporting, projects and analysisDevelop and maintain strong relationships with Paid Channel Partners to effectively and efficiently meet acquisition and retention targets whilst supporting the Business growth needs (including negotiation and partner management) Rigorous monitoring, evaluation and optimising of Paid & Organic
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAxMTc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138149&xid=317_201177
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HEAD OF PERFORMANCE & PROJECTS - CAPE TOWNKey responsibilities will include the following:Build and lead a high-performing in-house Paid, SEO and Project team and oversee their development, productivity, operational excellence, and business impact.Responsible for defining and implementing overall Paid and Organic and Mobile Marketing strategy, annual growth plans & goals, KPIs, reporting (incl shopper acquisition, retention, frequency of shop and efficiency targets)Manage and optimise a large, multi-million rand Paid marketing budget across PPC, Remarketing, Paid Social, and App marketing to meet KPI targets.Build and structure strategies and campaigns against allocated budgets and own Paid and Organic departmental budgetary forecasts, allocations and management.Managing all Paid Channels to drive high converting traffic that drives conversions & GMV to all platforms (Web, Android & iOS Apps).Responsible for managing Marketing product team, projects & growth initiatives, planning and marketing roadmap including: gathering and prioritizing product / projects and requirements, OKRs, testing and successful launches. Work closely with Marketing, Product, Engineering, Merchant and BI teams to ensure Marketing and Business goals are met (esp build marketing automations, enhance efficiencies and effectiveness of performance marketing & spend, conversion funnels and customer acquisition).Align with other product and engineering leaders to set team performance targets (e.g. Sprint delivery, Roadmap delivery) Understand the business impact of technical risks and help Marketing motivate and prioritize related Marketing tech projects when necessary Business owner of marketing analytics & attribution tools (like Google Analytics & Appsflyer) & tracking requirementsDevelop and maintain strong relationships with Paid Channel Partners to effectively and efficiently meet acquisition and retention targets whilst supporting the Business’ growth needs (including negotiation and partner management) Rigorous monitoring, evaluation and optimising of Paid & Organic campaigns and activities in order to measure ROI, prioritise resources, and enable continuous improvement in shopper acquisition and retention initiatives.Analyse results of Paid and Organic Channels to deep-dive performance problems, recommend and implement solutions, Profile, identify and test new potential Paid Channels and Partners Audience management to effectively target new shoppers and high value returning shoppers (Platform based audiences & owned back-end data)Daily, weekly & monthly operational and management reporting on all Paid Performance & Organic Channels.Qualifications and Experience:A relevant University Degree is required 6-8 years’ experience in PPC experience working across all paid channels 1-2 years’ experience in Acquisition & Retention of App UsersE-commerce experience across paid channelsA proven track record of driving significant business results from performance marketing channel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MDM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131746&xid=1266_38034
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Cape Town - Please note: This is not a Sales Manager Position it is a Trainee Position.Our client, one of SA’s leading Fitment Centres is looking to recruit and train; they are looking for a passionate, enthusiastic and driven individual to join their teams at their Southern branches.For this prestigious client, we are only looking for a strong and diligent Salesperson, with 3+ Years of Counter or Internal Sales experience (Fitment Centre/Autobody Shops or Part Sales is preferred) that is looking for growth and that has management potential.You will be expected to commit as you will be put through a long term and extensive training program.This role is a “floating position” thus you will be a go-between various Southern Suburbs, Southern Peninsula and CBD branches.This company offers great stability and growth!A valid drivers license and matric certificate are needed to apply; this is non-negotiable.Without a Copy of ID, Copy of Driver’s License & Matric Certificate accompanying your CV, your application will not be accepted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MTgyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122623&xid=1266_37182
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
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Our client is a leading omni-channel retailer, delighting their customers with an innovative range of curated products on personalized terms. Their aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all our customer expectations.The ideal candidate for this role will be responsible for providing technical and user support to all Datacenter infrastructure in a hybrid environment. This includes, but is not limited to the design, installation, maintenance, and support of all datacenter systems. Furthermore, to provide senior input and guidance to server team functions. Act as a mentor to team members and ensure a stable, reliable infrastructure platform is upheld according to SLA.Key Performance Areas Windows Server Operating System Administration • Build, develop and maintain Windows Server operating systems according to company standards and best practicesMicrosoft RDS / VDI • Be the system owner for the RDS/VDI solution by pro-actively identifying potential issues and applying remedial steps to prevent them.• Manage and maintain underlying Microsoft Hyper-V ClustersMicrosoft System Center Configuration Manager • Be the system owner for SCCM and ensure the solution is in line with the expected compliancy ratings.• Management of SCEP in end-user environment• Management and development of standard and custom reports (SQL Report Builder)• Microsoft Software patch- and compliancy managementMicrosoft System Center Operations Manager • Collaborate with team to deliver effective monitoring methods• Development of low resource intensive monitors/rules• Management of platformStandard Operating Procedures • Maintain and create documentation on existing or new processes on file repository in related areasVeeam Backup & Replication• Manage and maintain Veeam* software to ensure backup success rate is maintainedRequirements Qualifications & Accreditations • A relevant tertiary qualification• ITIL certification and /or experience• Microsoft AD, System Center, HyperV, RDS, Microsoft Clusters, SAN, Veeam, VMWare, Linux, Hybrid Compute, Cloud, Azure, O365, InTune, AWS & EKSOther Requirements • Proficient in PowerShell scripting (Microsoft Integration)• Proficient in System Center Orchestrator• Solid understanding of Azure to allow administration and management• Solid understanding of Office 365 to allow administration and management• Good understanding of Vmware ESXi and vSphere to allow administration and managementValues • Keep Innovating – we have the courage to contribute new ideas and turn those ideas into reality.• Think like an entrepreneur – we treat the business like its our own.• Keep it real – we are mindful of the impact of our words and actions.• Raise the bar – we strive to deliver excellence in
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3NTMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210974&xid=1108_57532
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Company Description: The client is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Their aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all customer expectations.The ideal candidate for this role will be responsible for producing automated reporting and analytical solutions to support business operations and business strategy.Key Performance Areas: • Work closely with the digital marketing team to understand our digital customers• Produce accurate daily, weekly, and monthly reports and explain movements and trends• Track and review performance of all areas to ensure targets are met• Track, review and analyse performance to ensure targets are met, variances are identified, investigated, and explained• Produce accurate daily and weekly reports and explain movements and trends• Leverage the data to find new ways of looking at customer behaviour and solutions to business challenges• Run ad-hoc in-depth analysis across different data sources• Understand the business process to create new analysis that will highlight areas for improvement• Develop and roll out test strategies in line with the marketing plan and ensure test campaigns are rigorously structured so that significance of results is not jeopardised• Develop analytics to review resource planning and discover opportunities to increase efficiency• Develop analytical models to drive sales opportunities within the customer base and improve contact strategies• Work with BI and Product owners to find automated solutions to streamline operational processesRequirements: • Relevant Degree (BSc, BCom, B Bus Sci, B Eng.)• Minimum of 3 years’ experience in analyzing data• MS Excel proficiency• SQL query writing skills is essential• Experience in big data reporting packages will be an added advantage (e.g. BigQuery/PowerBI/ Qlikview/ Tableau)• Strong willingness to learn• Self-motivated driver of performance who is passionate about data and analysis• Ability to critically analyse and problem solveBenefits: • Flexible benefits to structure your own package• Creative agile work environment• Flexible working hours• Café and lounge area• Staff restaurant with a variety of healthy meal optionsOur Values: • Keep Innovating – we have the courage to contribute new ideas and turn those ideas into reality.• Think like an entrepreneur – we treat the business like its our own.• Keep it real – we are mindful of the impact of our words and actions.• Raise the bar – we strive to deliver excellence in everything that we do.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzczNTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1267670&xid=1108_73509
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Our client is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all our customer expectations.The ideal candidate for this role will be experienced in creating and implementing new technology road map and propelling the business forward to meet the strategic objectives. The candidate would also be very knowledgeable in IT and computer systems and has a solid technical background while able to manage and motivate people. The position will be part of the exco, reporting directly into the CEO, as well as contributing and leading technology in all aspects of the business.The position provides strategic informational and technical leadership in collaboration with other support departments (Product and Strategic Execution), enabling our organsiation through innovative application of information and communication technologies.This position oversees all IT (Information Technology) functions and leads a team of IT managers (Engineering, Technical Services, Enterprise Architecture and Business Intelligence), who manage the company’s technology operations and the implementation of new IT systems and policies.The goal is to ensure IT systems and people are effective and functioning within the limits of budget, time and specifications of the company, specifically:Responsibilities • Oversee institution-wide ICT operations, and report to the management and governance structures and manage the IT Division with its large staff complement• Alignment of ICT policies, regulations and practices with the relevant national and international best practice and evidence• Identifying, developing and implementing appropriate ICT frameworks, standards, best practices in the ICT sectors, policies and regulations• Oversee the development and management of technology policies and procedures to comply with legislation in respect of data management• Operational and tactical planning and management to ensure effective and efficient delivery of ICT services, for information systems related all aspects of retail, as well as access control and various electronic communication facilities, i.e., communication networks, data centers and cloud platforms.• Planning, implementing and maintaining standard industry practices, such as ICT Architecture, ICT Service Management, IAM and ICT Security Management, ICT Risk Management, ICT Infrastructure change management.• Operational, tactical, and strategic planning and management of cyber security, including cyber risk assessment and mitigation, acquiring and sharing of threat intelligence, and disaster preparedness and recovery.• Oversee long-term operating strategy for the IT Division in support of effective and efficient service delivery and aligned with the retail strategy• Operatio
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ5Nzg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178338&xid=1108_49787
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Are you experienced in the luxury industry and dedicated to delivering exceptional customer service? Do you thrive in a dynamic, upscale environment? If so, we have the perfect opportunity for you!
Jen Kahn, a prestigious South African luxury clothing brand with over 40 years of renowned legacy, is excited to announce the opening of our new store in Cape Town.
We are seeking experienced and dynamic individuals to join our team as an Assistant Sales Manager/Salesperson.
Key Requirements:
- Proven experience in high-end retail environments with a strong selling ability.
- Computer literate and capable of utilizing software efficiently.
- Ability to communicate confidently with upscale customers.
- Mature, bright, and engaging personality that exudes professionalism.
- Excellent grasp of the English language; fluency in French or German is highly beneficial.- Flexible to work in our Franschhoek store when required.
- Self-motivated with a drive to achieve and exceed sales targets.
- Reliable, punctual, and dedicated to delivering exceptional customer experiences.
- Trustworthy, energetic, and well-presented at all times.
Please submit your CV accompanied with a photograph of yourself and a cover letter detailing why you would be the perfect fit for this role to tanyafrodsham@gmail.com
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Company Description: Or client is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Their aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all customer expectations.The ideal candidate for this role will be responsible for producing automated reporting and analytical solutions to support business operations and business strategy.Responsibilities: • Work closely with senior marketing planners to drive key metrics such as response rate, marketing efficiency and ROI• Track and review performance of all areas to ensure targets are met• Setup measures and track strategic initiatives• Run ad-hoc in-depth analysis across different data sources• Understand the business process in order to create new analysis that will highlight areas for improvement• Develop analytics to review resource planning and discover opportunities to increase efficiency• Develop analytical models to drive sales opportunities within the customer base and improve contact strategies• Take the lead on assigned or self-initiated projects for the ops area from inception to execution• Serve as a soundboard for Operations Managers relating to challenges and solutions for their specific areas• Work with BI and Product owners to find automated solutions to streamline operational processesRequirements: • Mathematics or Statistics related degree (preferred)• Minimum of 2-3 years’ experience in analysing data• MS Excel proficiency• SQL query writing skills is essential• Experience in big data reporting packages will be an added advantage (e.g. PowerBI/ Qlikview/ Tableau)Benefits: • Flexible benefits to structure your own package• Creative agile work environment• Flexible working hours• Café and lounge area• Staff restaurant with a variety of healthy meal optionsValues: • Keep Innovating – we have the courage to contribute new ideas and turn those ideas into reality.• Think like an entrepreneur – we treat the business like its our own.• Keep it real – we are mindful of the impact of our words and actions.• Raise the bar – we strive to deliver excellence in everything that we do.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNjI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178661&xid=1109_70624
2y
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QUALIFICATIONS AND EXPERIENCE:
• Grade 12 (Matric)
• Minimum of 2 - 4 years’ experience in administrative environment.• Strong Proficiency in relevant computer packages (MS Office) and software packages (MS Office)
Office Support:
• Maintain the reception area. Must always look professional.• Ensure the efficient and effective operation of the reception area.• Answer all incoming calls and direct caller’s inquiries to the relevant person.• Communicate detailed and accurate messages to staff members.• Receive and act as first point of contact for all contractors/customers/ tenants and assist with queries.• Hostess and welcome guests, directing them to appropriate boardroom.• Preparing boardrooms for tenants, clients, and team meetings.• Inform relevant staff of visitors’ arrival.• Offer refreshments to visitors.• Assist scheduled contractors with access to the building.• Manage communication to both retail and corporate tenants at the Marc.• Daily checks on the cleanliness of the precinct e.g. bathrooms, pick-up zones, smoking areas.• Keep and maintain a key register for all vacant shops and offices within the precinct.• Project a professional image of the company by:
o Delivering friendly and efficient service.o Ensuring calls are dealt with speedily.o Effectively answer or direct queries or enquiries.
• Assist the property management team with all administrative functions of the office.• Ensure all new tenants are sent flowers to welcome them to the Marc.• Update the internal telephone directory monthly.• Responsible for all other duties as assigned by management.
Administration of Precinct:
• Professionally and effectively, and in accordance with specific policies and procedures, administer and manage the facilities management services for the precinct in respect of:
o Processing of internal & external written and telephonic communicationso Logging calls for all reports handed in by the service providers or property management team.o Assist in managing invoice spreadsheets and ensure that contractor’s quotes and invoices have been forwarded for payment to the finance department.o Follow up on all outstanding invoices to ensure payment is made.o Assisting with the coordination of cleaningo Ensure enough cleaning staff, as per SLA is on site daily.o All equipment is available and fully functional.o Ensure security is on site, as per SLA.o Daily efficiency of the help desk.o Attend all Property Management Meetings, record and communicate minutes time...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTQ2NjM5NjUzP3NvdXJjZT1ndW10cmVl&jid=1627244&xid=2946639653
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Our client is urgently looking for Customer Service candidates – Montague Gardens (Northern Suburbs) (Cape Town)
Key duties and responsibilities:
Respond to customer inquiries and provide accurate and helpful information through various communication channels, including phone, email, chat, and social media
Identify and assess customers needs to achieve satisfaction, and proactively provide appropriate solutions or alternatives
Handle customer complaints or concerns with empathy, patience, and professionalism, striving to resolve issues to the customers satisfaction
Maintain a high level of product knowledge to effectively address customer questions and concerns
Escalate unresolved issues or complaints to the appropriate personnel or department for further investigation and resolution
Collaborate in the development and enhancement of customer service procedures, policies, and standards, with the aim of contributing to the achievement of key performance indicators (KPIs)
Skills, attributes, experience and education:
At least 2 to 3 years customer service experience
Customer-centric attitude
Strong communication skills as well as excellent English written skills
Problem-solving ability and conflict handling skills
Good time management skills, showing the ability to manage self and prioritise tasks
Assertiveness in handling customer queries
Ability to handle pressure
Grade 12 Certificate
Computer Skills - MS Office
Knowledge of e-commerce and online shopping
Understanding of retail is advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MTkzMjA/c291cmNlPWd1bXRyZWU=&jid=1746580&xid=719320
8d
SavedSave
We’re currently
seeking a shopkeeper who is outgoing, proactive and passionate about customer
service to join our company in Maitland, Cape Town.Duties and
Responsibilities:
Buying stock, manage
sales, shop layout, stock taking and instructing shop assistants.Maintain
excellent customer relations, Assist with online advertising.
Keep the shop
and stock organized and tidy.Requirements:
Experience in
the second-hand trade recommended
Friendly and
professional demeanor with both customer and staff
Attention to
detail and excellent organizational skills
Ability to work
independently and as part of a team.
Good Computer
skillsWorking hours:
Monday to
Friday, 8:00 – 17:30
Saturday, 8:00
– 13:00
Public
holidays, 8:00 – 13:00 (Paid as overtime)
Starting
Salary:
R8000.00 Per
Month
To Apply please
send your CV, Experiences and reference to johansvr@gmail.com
If no reply in 2
weeks time please consider your application unsuccessful.
7d
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The client is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all our customer expectations.The ideal candidate for this role will be responsible for working within the Engineering development team to deliver enhancements, new initiatives and resolve live issues with a full understanding of the standard system development life cycle (define, build, test) and track record of delivering changes, enhancements, and new functionality.Here’s what you can expect to be doing in the role • Design, develop, and deliver new features using RESTful API’s and related services according to agreed project timelines• Ensure accurate scoping and allocation of time for development required• Support continuous improvement by investigating alternatives and technologies• Adhere to coding standards defined by the technical management team• Support and maintain production system(s)• Support the creation and maintenance of technical documentationRequirements • National Diploma or bachelor’s degree with Information Technology or Computer Science• Minimum of 3 years+ working experience as a C# .net developer (.Net Framework) with the following technologies: MVC, .Net Core, WebAPI’s, SQL Server• Must have working experience with the following technologies: user controls and web parts, WCF and ASMX web service, jQuery/ JavaScript/ JSON, HTML/ CSS, Visual Studio, Web Essentials OO/ SOLID. Git• Proven experience with ASP.NET view state management, form validation controls and .NET controls is required• Proven track record in taking projects through the Software Development Life Cycle.• Understanding of Continuous Integration, DevOps and SOA• Excellent verbal and written communication skillsNice to have: Message Queuing (RabbitMQ or other), Amazon native cloud services (e.g. EKS), Unit Testing, Code Coverage, Code Metric, Containers, AWS CI/CD, Delphi, MySQL, ELK Stack, New Relic• 2+ years in the retail, logistics or credit sector is advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY0NTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1229081&xid=1108_64589
2y
1
SavedSave
The client is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient,and easy retail shopping channels to guarantee that we meet all our customer expectations.The ideal candidate for this role will be responsible for working within the Engineering development team to deliver enhancements, new initiatives and resolve live issues with a fullunderstanding of the standard system development life cycle (define, build, test) and track record of delivering changes, enhancements, and new functionality.Here’s what you can expect to be doing in the role • Design, develop, and deliver new features using RESTful API’s and related servicesaccording to agreed project timelines• Ensure accurate scoping and allocation of time for development required• Support continuous improvement by investigating alternatives and technologies• Adhere to coding standards defined by the technical management team• Support and maintain production system(s)• Support the creation and maintenance of technical documentation• Continuously identify and solve technical problems• Assist and mentor junior members within the teamRequirements • National Diploma or bachelor’s degree with Information Technology or Computer Science• Minimum of 5 years+ working experience as a C# .net developer (.Net Framework) with the following technologies: MVC, .Net Core, WebAPI’s, SQL Server• Must have working experience with the following technologies: user controls and web parts, WCF and ASMX web service, jQuery/ Javascript/ JSON, HTML/ CSS, Visual Studio, Web Essentials OO/ SOLID. Git• Proven experience with ASP.NET view state management, form validation controls and .NET controls are required• Proven track record in taking projects through the Software Development Life Cycle.• Understanding of Continuous Integration, DevOps and SOA• Excellent verbal and written communication skills• Thrives in a fast-paced, dynamic environment and enjoys problem solvingNice to have: • Message Queuing (RabbitMQ or other), Amazon native cloud services (e.g. EKS), Unit Testing, Code Coverage, Code Metric, Containers, AWS CI/CD, Delphi, MySQL, ELK Stack, New Relic• 3+ years in the retail, logistics or credit sector is advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3NTY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210998&xid=1108_57569
2y
1
SavedSave
Our client is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all our customer expectations.The purpose of Technical Services is to provide structure and control of the functions responsible for diverse technical operations which generally involve IT infrastructure such as hardware, software, networking, and information security in both physical and virtual environments. The main goal is to minimize downtime and maintain business productivity.This is a dual role for a customer centric individual that both leads the team and performs HR management functions for all direct reports and also acts as a hands-on team member to provide technical and user support to all users of end computing devices. This includes, but is not limited to the installation, maintenance, and support of end user devices such as PC Workstations, laptops, VOIP telephones, mobile devices, printers, scanners, Windows 10 operating systems, the Microsoft Office Suite, and all other related business applications. This role ensures that all calls logged at the service desk are allocated to the correct team members, provide the appropriate attention according to ICTs priority index and are resolved within Service Level Agreements.Key Performance Areas Operational support • Complete service requests / incidents / tasks logged on Service desk timeously• Ensure that team members complete all calls and tasks timeously• Ensure that all third parties complete all calls and tasks timeously and escalate to Service Delivery Manager at signs of calls breaching• Keep the business constantly updated when incidents arise, the duration thereof and resolutionOperational procedures • Adhere and contribute to Technical Services procedures• Plan, deploy and maintain all Hybrid infrastructure• Ensure all DR plans are accurate, maintained and adjusted where necessary• Maintain all Information Security Controls applicable to the infrastructure team• Project Management• Complete documentation as required (Technical and Corporate e.g. Incident Reports)Human Resources procedures and support • Plan, schedule and participate Server Infrastructure teams standby weekend and public holiday shift rosters and leave schedules• Manage the performance of all direct reports (formally and informally), ensuring that regular feedback is given/received, coaching, and mentoring on performance is given/received to enable continuous improvement• Be actively involved in Individual Development Plan (IDP) for all direct reports and ensure that the agreed development interventions are deliveredRequirements Qualifications & Experience • Grade 12/Matric/NQF 4• 4 - 5 years’ experience in a similar role•
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3NTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210922&xid=1108_57527
2y
1
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A well-established company based in Maitland is looking to employ an experienced Retail Sales Consultant to join their organisation Suitable candidates will need to meet the following requirementsQualification and Experience:3+ years internal sales experience/customer service experience3+ years retail/shop floor experience in a similar industryMatric essentialClear credit recordKey skills/Job specific competencies:Demonstrated ability to deliver the required results/proven track record in retail salesSelf-motivated/proactive, independent worker who is a strong team playerWell groomedDisplays pride in who they are and what they doEffective communication skillsExcellent customer service/care/problem solvingGood planning, organising skills and time managementNeat and tidyFriendly and helpful disposition – positive attitudeGood administrative skill – accurate and detailedProficiency in use of Word, Email, Internet
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxODY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195600&xid=1266_51868
2y
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