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Kwikmart requires drivers with own vehicle or motorbike for deliveries in and around Cape Town CBD and surrounding suburbs.
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24d
City Centre
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We're a vibrant, fast-paced leading food manufacturer. Employing around 3,600 colleagues across 16 manufacturing units and 17 distribution depots across South Africa. We supply most of SA's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals.Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 1400 daily deliveries of our own chilled and frozen produce and that of third parties.Woodstock, Cape Town:A major picking depot, employing more than 50 colleagues and operating a fleet of more than 20 vehicles. The depot serves major convenience retailers in the region.What you'll be doing:The successful role holder will complete transport administration as directed by the Management team and will report into the Transport Shift Manager.Accurate keying of van loading sheetsEnsuring that company vehicles are sufficiently maintained through defecting systemAccurate administration around tachographsAnswering incoming calls and resolving queriesLogging all transport issuesKeeping customers up to date on late running's and potential delivery failuresBooking deliveries and providing alternative solutions to customersResolving internal queries and supporting internal departments requestsRole Details:Shift Times: 8am starts with a shift of 6/8 hours longPay : We offer a a monthly net pay of R22k plus benefitsOvertime: Premiums are payable after 42 hours at time and a quarter.Shift Pattern: Full time, Permanent, any 5 out of 7 days including weekend workSkills & Experience:An understanding of issues around transport and fleet managementExcellent communication skills with the ability to build relationships internally and externallyIT literate with a strong competency on Excel.Strong administration skillsWhat you'll get in return:Weekly Pay OptionPension Company share save schemeCompany QualificationsExclusive employee discount platformFree On-site car parkOn-site subsidised food areaPromotion and progression opportunities. To be considered, please submit your application to: careers@recruitmentguru.co.zaREFERENCE: RTG525743
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Am looking job for barista all around cape town
2d
I am a registered and qualified Pest Control Technician Looking for work as a Pest Control Technician around Cape Town.Experience in handling HACCP clientsAuditingDocumentationSite planningDrivingWith more than Eight years experience, can work independently and unsupervised.Iam available immidietly ,for more whatsapp 0721486652kind regards
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Job Description:We are looking for a Full stack developer to produce scalable software solutions can who can work on both the back-end and front-end of systems. With the ability to develop fully fledged platforms (with databases, servers and clients) which dont need other applications to function.Building an Instant payment systems for real time transactions allowing inter-alia, person to person and person to business payments on a real time basis for the Rest of Africa. The role is not only limited to this project but other strategic initiatives as required by the Bank.Job brief Youll be part of a cross-functional team thats responsible for the full software development life cycle, from conception to deployment and post production support. As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Be familiar with agile methodologies and techniques but also being pragmatic about the approach.Experience required Developer with 5 to 10 years experienceInterpretation and write up of business requirements and program specificationsRequirement analysis and component design including detailed designSoftware development and configurationCreation and validation of test plans, Code reviews of own and others workEnsuring adherence to coding standards and guideUnit, integration and regression testingParticipating in the design and creation of scalable softwareWriting clean, functional code on the front- and back-endCo-coordinating and providing implementation supportTesting and fixing bugs or other coding issuesBeing able to mentor growth of junior team membersKey critical requirements Proven experience as a full stack developer or similar roleKnowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX designJava 8Spring BootPostgresMavenExcellent communication and teamwork skillsGreat attention to detailOrganizational skillsAn analytical mindRelevant Tertiary EducationResponsibilities Work with development teams and architects to ideate software solutionsBuild the front-end of applications through appealing visual designDevelop and manage well-functioning databases and applicationsWrite effective APIsTest software to ensure responsiveness and efficiencyTroubleshoot, debug and upgrade softwareCreate security and data protection settingsBuild features and applications with a mobile responsive designWrite technical documentationWork with BAs and QAs to im
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Assistant Ship Chandler - Cape Town Our client renders ship chandler services to ships from around the world in Cape Town. They would like to appoint an assistant ship chandler who is fluent in French both to verbal and in writing. The main task of the successful candidate would be to provide back-office administrative sales functions for an international company:Duties/Tasks:• Data entry of quotes in client online systems & internal ERP• review of supplier proposals including control units and conformity to client requirements• verification of the currency to be used• application of the tariffs selected• transmission of quotes to the manager• uploading to relevant systems for submission on approval• Close communication with Commercial Manager of relevant proposal on anomalies & applications• Validation of client orders on receipt• Processing of orders to invoicing for suppliers & clients alike on ERPSkills:• Knowledge of international trade techniques• Language: Fluent English and French• IT competencies: Microsoft Office, especially Word and Excel. ERP system• Ability to work independently and meticulous attention to detail• Ability to multitask and work well under pressure• Organized, reactive, thorough and adaptable• Excellent communication skills, interpretation and capacity for initiativeExperience/Qualifications:• International trade• Experience in logistics• Experience in Shipchandling would be a plus• Minimum of grade 12/matric
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Cspe Town - Searching for an experienced fundraising manager with excellent leadership skills and networking abilities. The fundraising manager will be responsible for building good relationships with prospective donors and clients across multiple sectors, communicating with the broader public and internal teams, delegating tasks, and drawing up plans to ensure annual targets are met. You should be well organised, proactive, and have the ability to inspire those around you.To be successful as a fundraising manager, you should stay informed on marketing strategies, and be comfortable doing research on different sectors. A great fundraising manager should have sharp public speaking skills and be able to deliver presentations to a range of audiences.You will implement compelling supporter journeys to inspire individuals and motivate them to donate and make sure they see the value of their ongoing support and contribution to helping patients in need to find their blood stem cell match. The incumbent will develop joined up, multi-channel fundraising and campaigning initiatives to engage with current and potential individual givers in the most inspiring and effective ways possible.The job:Taking responsibility for the organisation, execution and delivery of all fundraising activities and events, based on the annual fundraising planResearching the global funding market, identifying leads and potential calls for proposalsDrawing on staff knowledge to understand work at global, national and local levelWriting persuasively through newsletters, funding proposals and appeal lettersInstitutional Fundraising:Leading the development and writing of proposals, their submission and track follow-up with the donor/funding bodyHelping to deepen relationships with existing partners and donors, either through direct engagement or by supporting and coordinating engagement activity with colleaguesProviding training and advice on fundraising across the whole organisationManaging a CRM system to manage relations with donorsRepresenting the organisation externally where appropriateCoordinating and ensuring reporting to donors is delivered on time and to quality standards, and begin renewal processes to prevent funding gapsIndividual Giving:Conceptualising and implementing a monthly giving programme aimed at increasing the number of regular donors.Communicating the vision and achievements of the organisation and the opportunities for support, enthusiastically and articulately as required and which are consistent with brand and philosophies.Supporting beneficiary fundraising events and ensure that community fundraisers have all the tools they need to host successful events with the organisation as the beneficiary.Coordinating donor events, where necessary.Coming up with ingenious ways to raise awareness for the funding needs of the organisation.Ensuring ongoing cultivation, solicitation and stewardship of new and existing individual donors and supportersPreparing briefs, revi
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwODY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192257&xid=1266_50865
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Est. in 1997, hosting 12 offices around the globe (including Singapore and New York), our client is a Global Merchant Commodities Firm specializing in energy and its associated industries. They focus on identifying value in the production, refinement, transportation, and consumption of tradable commodities and anticipating opportunities in the supply chain where they may be under or over-valued. Responsibilities: Design and develop systems to for Commodities trading applicationStrong partnership with Global technology teamImprovement of automated processes to save manual effortsWork towards the Strategic global data platform Qualifications:Experience in working/building the trading platformsExperienced in Server-side development and Expertise in C#Strong Experience in building applications using messagingExperience in API based solutionsStrong DevOps skills Requirements: 5+ Years of recent hands-on software development experience in C#.Experience with .Net Core a plus.Fluency with standard software development practices, including Git and Agile practices.Excellent verbal & written communication skills and ability to operate both individually and in groups. This includes a functioning remote work setup, as needed.Demonstrable passion for building software and systemsWillingness to learn about the business (Financial Services, specifically in the Energy space) and interact with end-users in a collaborative, dynamic environment.A self-driven attitude and ability to self-manage to a significant degree. Other Considerations: Experience in the Natural Gas and Power or Financial Services industryExperience operating Excel and/or experience writing add-insExperience interacting with third party vendors and managing the corresponding support relationship
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ5OTA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179914&xid=1108_49905
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IT Job Scheduler: Perm: Tygervalley Please apply before 19/2 What will make you successful in this role? Assist with management, implementation, and configuration of application deployments to multiple target environments.Manage and maintain application platforms to ensure stability and continued high performance of said platforms and applications deployed thereon.Assist in implementing, managing and configuration of environment, platform, and application monitoring.Assisting in the constant investigation and configuration of the monitoring solution products to obtain best value for Business.Continual investigation into best practices, methodologies and tooling for deployment, monitoring, release and configuration management and all other relevant disciplines. Documentation of the investigation is compulsory.Assist Change, Incident, Project, and Release Management resources with reporting and provide consultation around runtime and deployment operations.Build, manage and maintain application platforms and ensure that best practices and governance is adhered to in current and future environments.Ensure that tooling and platform obsolesce is avoided and managed in the form of roadmaps and upgrades.Support of the currently employed toolsets and process.Facilitate the automation of deployment workflows and processes, as well as platform/infrastructure provision and maintenance.Qualifications and Experience MatricNQF5 or Undergraduate Degree in Information Technology/CompSci/Information SystemsExperience (preferable)2-4 years in the field of Information Technology1-3 years runtime operations support in some form1-3 years as a basic Linux user1-3 years in deployment operationsKnowledge Application platform, maintenance, implementation, and configuration of the following (or similar):Apache TomcatMicrosoft Internet Information Services (IIS)RedHat JBoss EAP (or Wildfly)Infrastructure/Application configuration management tooling including the following (or similar):DevOps tooling exposureAtlassian JIRA (Issue tracking/work-piece Management)AnsibleChefPuppetUnderstand the concept of integration of web-based services and practical use of APIs, REST and SOAP services.Understand conceptual makeup of the SDLC and, with regards to the implementation phase, the change in responsibilities based on level of agility.Understanding and practical exposure to the generally accepted CI/CD principles and makeup of the pipeline.Understanding of relationships and integration between host, operating system, platform, and application layers. Knowledge of integration between application touchpoints such as directory services (ie LDAP), databases, load balancers and reverse-proxies are also beneficial.Recruitment Note:Recruitment Note:
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Atlas Fire Security requires Basic Assistants to join their professional Technical teamsResponsibilities:· To assist service technicians with the servicingof systems or 1475 equipment.· To assist electronics installation technician’s;1475 service technicians and piping technicians with the installation ofsystems and equipment.· Communication between themselves and theirtechnician(s)· To gain experience and knowledge throughpractical on-site training from their technician(s).· To look after and take responsibility, alongwith their technician(s) all vehicles, tools and equipment assigned to theirteam.· To abide to and implement employment policies.· Assist with any general maintenance around theoffice, on company vehicles or on a customer’s site as instructed bymanagement.· Collection of materials from suppliers, clientsor any other party as instructed by Management.· To assist with the preparation, installation andmaintenance of the piping division. · To observe and follow the Company’s Health &Safety Policy· To learn and fulfil the functions andresponsibilities of an Associate Technician or Piping Assistant· Participate in Internal training interventionsSkills, Knowledge and Abilities:Grade 12 Matric preferable, must provide proof thereofDrivers license essentialAbility to communicate Capable of following instructionsMust be physically fit to do the job - subject to medicalAble to use hand and power toolsShould you meet the above minimum requirements please forward your CV to hr@atlascenta.co.za Should you not receive feedback within the next 2 weeks please consider your application unsuccessful.As per the POPI Act your personal information will be used solely for recruitment purposes.......We are not a security company
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An innovative financial Services platform seeks a solutions-driven product owner with an entrepreneurial mindset to join its Agile team where you will help define Stories and prioritise the Team Backlog to streamline the execution of business priorities. You will do this while maintaining the conceptual and technical integrity of the features or components for the team. You will also identify and organise the steps required for the next iteration, then meet with their team to refine the process, identify areas for improvement, and support the sprint. You will ensure all parties are informed about what is going on, when its going to happen, and how its going to impact them. The ideal candidate must have Matric/Grade 12, a degree in IT/engineering with at least four years experience as product owner, business analyst, systems analyst or experience in leading an IT team.Duties:Collaboration with business stakeholders - Collaborate with all business stakeholders to arrive at the vision, goals, priorities and business objectives. Spend time in business units to ensure understanding and alignment of business needs and direction. Craft the definition of ready and done with the team. Build trust with business to make decisions around the product. Work with business stakeholders at their need for level of detail and involvement. Facilitate collaboration between the right stakeholders to ensure sound decision making. Defining the product vision, goals, and measurement (collaborative process) - Bring together and take ownership of the product vision and communicate this to the team. Map out customer journeys, business processes and their associated performance metrics. Determine Business objectives. Identify product domain boundaries and grow relevant product domain knowledge. Ensure product build is in line with systems architecture. Negotiate and take ownership of product goals. Measure the inherent and commercial value created by the product over time, especially after deployments. Ensure alignment between all business stakeholders and IT in vision and goals. Managing the product backlog - Calculate/understand the value and risk of items and manage this accordingly. Prioritise the product backlog in order of value, risk or business importance in collaboration / consultation with business owners / stakeholders and the development team. Ensure the backlog is visible to all stakeholders. Actively involved in product backlog refinement (with entire team and at times business). Actively create clarity to the level required (based on context of the team) and leverages the team to create clarity too. Guide and ensure clarity at least two sprints ahead of time for the sprints. Balance the confli
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE3NzM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1252313&xid=1320_17739
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Cape Town - We are looking for an experienced cloud engineer to work with our development and SRE teams to develop, implement, optimize, and maintain cloud-based solutions. You will be responsible for deploying and debugging cloud stacks, educating teams on new cloud initiatives, and ensuring the security of the cloud infrastructure. To be successful as a cloud engineer, you should be able to identify the most optimal cloud-based solutions for our clients and maintain cloud infrastructures in accordance with best practices and company security policies. A top-notch cloud engineer should have excellent troubleshooting skills, stay current with industry trends, and should be a team player. From time to time, you may even do some development work, be it DevOps Scripting or just working in a development team. Take responsibility for monitoring production systems and providing support when there is an incident and managing communications and escalations around the incidents.–RequirementsRelevant 3-year IT qualification or equivalent2 – 3 years’ experience as a Developer or Cloud EngineerAt least 2 – 3 years of experience in the field of Cloud computingExperience in Cloud environment (essential)Experience with CI/CD systems.Experience with SysOps and DevOpsAzure, AWS, and GCP certifications (preferred).Insurance industry experience (preferred).–Responsibilities:Work with DevOps, SRE and other relevant teams to support Cloud infrastructureWork with Architect to support and provide relevant Cloud knowledge as requiredCollaborating with engineering(I&O) and development teams to evaluate and identify optimal cloud solutionsModifying and improving existing systems.Educating teams on the implementation of new cloud technologies and initiatives.Designing, developing, and deploying modular cloud-based systems.Developing and maintaining cloud solutions in accordance with best practices.Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.Regularly reviewing existing systems and making recommendations for improvements.Provide insight on application and infrastructure performanceAssist with the the development of tools or automation that can improve efficiencies and increase monitoring capabilities.Troubleshoot technical issues with infrastructure and applications.Escalate incidents to other teams, be a central communication channel across teams, The ability to design the Cloud solutions with a focus on cost saving.Competencies Agile software development practices and toolsRelevant experience with Cloud Services Proficient with technologies used within the businessMinimum 1 object-oriented and 1 scripting language Linux / Unix experienceOnline version control systems (Subversion, GitHub, Bitbucket) Java application build processes and tools (Ant, Gradle, Jenkins,
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Cape Town - This is an exciting opportunity for you to join our dynamic team of Business Analysts at the company. You will be part of delivering business and technology solutions across the company to some of the most recognised South Africa Retail brands and you’ll do it by working on the best of breed of technologies.We’re proud to be publicly recognised as the largest private sector employer in South Africa and leading employer in Africa. Our client focus on attracting, developing and retaining a loyal and committed workforce, dedicated to the Group’s culture and organisational objectives.The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts, to maximise productivity and increase business delivery within the Business Analysis space. This includes the fostering of cross-discipline relationships to constantly review and improve on ways of work. Qualifications:Degree with 5 to 8 years related experience.Advanced BA certification, CBAP, AAC or similarFacilitation or Coaching qualification / experience Job objectives:Information Seeking & Analysis Align closely with business and delivery stakeholders around strategic roadmaps.Assist to shape the demand for the specific area.Assist with lean business cases / PAC / Board approvals.Perform high-level analysis activities in the CE cycleEnsures E2E processes are documented, understood & aligned with business and architecture.Solid understanding of E2E for area of responsibility.Have a deep understanding of the value streams within the domain and products they support, to assist in shaping the roadmap for those products.Focus on customer centricity and customer experience throughout all operational processes and value streams and help to create a culture of customer centricity within the BA discipline.Surfacing and delivering regular insights to the Business Stakeholders with sound recommendations, allowing our Business Stakeholders to make informed strategic decisions.Produces innovative ideas or solutions that challenge traditional assumptions, and approaches ongoing developments from new perspectives.Devises, initiates and drives effective change initiatives in own area or department as well as across various disciplinesLeadership, Facilitation & Influencing Collaborating with stakeholders (within IT and Business) to identify and consider opportunities for improvement and efficiency.Promote best practices and persuade stakeholders to change practises and consider other alternatives.Coaching and mentoring for BA’s in BA tools, standards, best practices, processes and delivery.Promoting a culture of collaboration and cross-discipline engagement within the team;Ensures that the contribution of others is recognised through formal reward processes and also gestures of informal recognition.Lead a team of BasCommunication, Building & Maintaining Relationships Assist with identification of resources to be allocated to work requests based on specific knowledge areas
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Company based in the Waterfront, Cape Town
Position - Gaming and eSport Specialist
Salary based on experience
Please forward your CV to Michelle - kindo.m@abcworldwide.com
Purpose of this job
The Gaming and eSport Specialist is responsible for strategically leveraging opportunities to cement the brand as the leading energy drink brand in gaming and eSports in South Africa. The companies mission is to build the leading Global Beverage and Media Brand that gives wings to people and ideas. The Gaming and eSport Specialist is responsible for supporting this vision in market through for the development of the South African Gaming and eSports Strategy delivering positive Brand association and driving Brand and Can love.
As an early supporter of gaming and eSports, we will further increase its presence because we find new consumers by helping establish local talents on a global stage. The National eSports Specialist will drive his/her local strategy through a structured program of activities and around the country / region consumer needs.
He/She has full content + budget responsibility for everything happening around eSports in his/her market and has the support of local Field teams in delivery of activity.He/She will identify and nurture local eSports talents and will design and deliver innovative and sustainable eSports events according to global strategy and to local consumer needs.He/She has to be creative, innovative, following and predicting trends in eSports on a daily basis.He/She understands and respects the brand values and the goal of each of our actions from a marketing perspective.He/She works as part of the Marketing team, ensuring all eSport activity fits with the local needs and global Strategy, by working with Field teams for bottom up insights and global team for top down strategy.He/She will have commercial understanding and work in collaboration with sales teams towards improving our physical and mental availability in gaming & eSports centres and events.
Responsibilities
Create and execute the long term local Gaming and eSports Strategy to ensure the brand is the N°1 beverage in Gaming and eSports.Drive and lead all Gaming and eSports activities in market and support field teams in developing the strategy to 3rd party programs related to eSports.Drive and lead all eSports projects within all departments, as project lead of functions and communication streams.Development of strategic partnerships to ensure the presence and visibility of the brand in eSports and Gaming.Creation and execution of eSports events including set-up of all local/national activation utilizing support and expertise of events team.In partnership with local athlete manager, discover and partner with new talents and potenti...
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We are looking for an excellent WFM Manager to join the team!
Basic Functions
Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc.Runs short term forecast and re-forecast/adjust future volume projections as needed to ensure optimum staffing at all timesCreates, maintains and updates the Capacity plan and ensures that staffing requirements, seat requirements and logistics are being delivered while balancing cost and performanceGenerates/reviews schedules accordingly to meet the business requirements enabling superior customer serviceProvides leadership and supervision to a highly engaged and self-sufficient team of WFMs, ensuring that all SLAs are met across accountsDrives high client satisfaction by managing service levels situations and providing staffing, scheduling and Real-Time Adherence solutionsProtects the organization’s assets thru upholding the principles of the Quality Information Security Management SystemServes as the main point of contact for all WFM concerns
Essential Functions
Reviews and amends the long term and short term forecasts, schedules, and reports while ensuring accuracy and timelines of deliveryEnsures workforce management process and procedures are in place and followedConducts performance appraisals of direct reports periodicallyMonitors daily, weekly, monthly and the annual center performance and alerts management of any discrepancies or issues around itMonitors daily performance of forecasts and schedules against actual metrics within the center and applies changes to future plansPlans, directs, supervises, and evaluates forecasting and scheduling workflow.Assists in the implementation of a Workforce Management System within the organization to enable effective management of shifts and work patternsPerforms routine audits of call center reports to ensure accuracy and integrity is maintainedEnsures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functionsAble to analyze call center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocationProactively collaborates with other departments to identify opportunities for improvement and provides input on performanceEnsures regular coaching, feedback and recognition is being done with the direct reports
Requirements
Candidate must possess at least a Bachelor’s/College Degree4 years minimum experience in Workforce ManagementExcellent skills in forecasting, scheduling and real-time time management a must...
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Technical Consultant
Position: Full-time, hybrid
Location: Bellville, Cape Town
Please send your latest CV to Michelle – kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is a leading independent provider of IT infrastructure services, with about 18 000 employees worldwide. They work at the heart of digitization, advising organizations on IT strategy, implementing the most appropriate technology, and managing our customers’ infrastructures.
As a future member of their family, you will have the opportunity to:
Become part of a strong and highly experienced team in a founding company platform partner that entails skilled architects, project managers and process and technical consultantsEnsure delivery across the company’s platform to ensure organizational optimization on how to utilize and transform the way in which they workBecome part of a team that collaborates, support each other, and grow together by striving to continuously improve what they do, whilst also taking pride in regularly receiving the highest customer satisfaction scores
Skills, Experience and Capabilities
You’re regarded as an expert in high quality software implementation, with several specialisms that you are the ‘go to’ person for the jobYou translate business process requirements into technical design, creating a best-fit framework for a scale-able implementationStrong software Implementation understanding with in-depth knowledge in various software applicationsAble to communicate on complex issues with stakeholders and technical staff, to meet business and customer requirementsAlways keeping up to date with current and future market developments, technologies, product, and strategiesProvide technical design authority and mentor more junior members of the teamTechnical lead for medium & large-scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverablesActs as a role model for colleagues providing guidance around technical and behavioural competencies to
ensure sharing of internal best practice
Ensuring adherence to coding and design standards, and providing technical
hand-over documentation
An advocate of implementation practices that deliver excellent operating efficiency, both technically and for user/process experienceAdvising, qualification and questioning of customer requirements, especially in complex projects and in the case of unclear customer requirementsEffective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment
Essential Qualifications
...
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The Product Owner (PO) is a member of the Agile Team responsible for defining Stories and prioritising the Team Backlog to streamline the execution of business priorities while maintaining the conceptual and technical integrity of the Features or components for the team. The PO works with stakeholders to identify and organise the steps required for the next iteration. The PO will then meet with their team to refine the process, identify areas for improvement, and support the sprint. The PO makes sure all parties are informed about what is going on, when it’s going to happen, and how it’s going to impact them.
Key Responsibilities
Collaboration with business stakeholders
Collaborates with all business stakeholders to arrive at the vision, goals, priorities and business objectivesSpends time in business units to ensure understanding and alignment of business needs and directionCrafts the definition of Ready and Done with the teamBuilds trust with business to make decisions around the productWorks with business stakeholders at their need for level of detail and involvementFacilitates collaboration between the right stakeholders to ensure sound decision making
Defining the Product Vision, Goals, and Measurement (collaborative process)
Brings together and takes ownership of the product vision and communicate this to the teamMaps out customer journeys, business processes and their associated performance metricsDetermines Business objectivesIdentify product domain boundaries and grow relevant product domain knowledgeEnsure product build is in line with systems architectureNegotiates and takes ownership of product goalsMeasures the inherent and commercial value created by the product over time, especially after deploymentsEnsures alignment between all business stakeholders and IT in vision and goals
Managing the Product Backlog
Calculates/understands the value and risk of items and manages this accordinglyPrioritises the product backlog in order of value, risk or business importance in collaboration / consultation with business owners / stakeholders and the development teamEnsures the backlog is visible to all stakeholdersActively involved in product backlog refinement (With entire team and at times business)Actively creates clarity to the level required (based on context of the team) and leverages the team to create clarity tooGuides and ensures clarity at least 2 sprints ahead of time for the sprintsBalances the conflicting needs of all stakeholders across the business product owners, IT and any other stakeholdersNegotiates change requests when required within ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDEyMjk4MDEzP3NvdXJjZT1ndW10cmVl&jid=1142910&xid=2412298013
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Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Company business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for company are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Norwegian is required. Excellent written & oral communication is a MUST. Fluency in other languages, particularly Norweigian is highly regarded, is a plus, but not mandatory. Please be prepared to take language test in any language you mention as a skill.Having local knowledge of news & events, culture in the Middle East (primarily around Dubai, Abu Dhabi and Doha) and other key markets across Asia is highly preferred; A plus of is a plus is having knowledge and experience in working in the travel sector – such as first-hand experience booking flights, hotels and have confident to make other travel reservations3+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreException...
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Our client is the African Medical Assistant branch which is part of a global company providing support to various Northern and International European insurance companies. They handle insurance and assistance claims with high professional standard in an international office environment.
Our client is seeking Danish and / or Swedish native speakers to fulfil the position of Call Centre Agent (CCA).
Job Description
Serviced-minded communication with policyholders and their queries regarding trips around the world via phone / email (tourist and / or corporate clients)Data processing in various Policy- and Claims systemsPossibility of future training specifically within the Assistance team (various 24/7 work set-up´s)
Job Requirements
Danish and / or Swedish native speaker with full professional fluency in EnglishPrevious work experience in Insurance, Medical Assistance or Tourism will be an advantagePro-active and performing well under pressureFlexible and open-minded to ongoing changes and trainingBachelor’s Degree or higherGood computer user skills in Microsoft Office tools
Hours
They operate local office hours (Monday – Friday 9am – 5pm) and 24/7 in various international projects in liaison with other centres around the world.
Should you meet all the requirements and wish to apply, please send your latest CV and motivation to colin@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NDkzNTg3OTA/c291cmNlPWd1bXRyZWU=&jid=376322&xid=849358790
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Background
SDF within the Hospitality; Food & Beverage sectorExperience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAPrevious SDF experienceCreation of training material/courses would be advantageous
Responsibilities
To take responsibility for convening the training committee and ensuring that appropriate consultative processes around skills development are implemented
That appropriate procedures and records are kept of training committee meetings
Liaise with the SETA around issues of skills development
Oversee the implementation of training
Keep appropriate training records
Strategically align the training and development of skills in an organization
Qualifications
Accredited Assessor and Moderator and/or ODETP qualificationSDS – Skills Development CertificateStrong Microsoft Office SkillsStrong Admin $ AnalyticsOverall Experience 2-5 years
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMwNzQ2Mjc2P3NvdXJjZT1ndW10cmVl&jid=1519478&xid=2430746276
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Basic Function
This role is primarily responsible for front-line hiring for Voice & Non-Voice processes at the executive & support level in the organization
Essential Functions
Ensure that the process transactions are processed as per policy / proceduresEnsure that the assigned targets are met in accordance with SLA and Internal standardsEnsure that the quality of transaction is in compliance with predefined parameters as defined by Process ExcellenceEnsure adherence to established attendance schedulesEnsure adherence to Company Policies and Procedures The performance parameters include the following:
Meeting set targets on a monthly basisOffer to Joining Ratio of the Offers madeQuality of candidates hired and on-boardedNumber of defects against number of Offers made100% adherence to compliance requests and policyDeliver on intakes within timelines and at high quality levels
Primary Internal Interactions
Team for the purpose of coordinationAssistant Manager for escalations, unresolved issues, appraisals and reviewsManager for solving the issues unsolved by the immediate supervisorOperations and Support hiring managers – for the purpose of Recruiting candidates for their processes and for calibration purposesCustomer Experience Analysts and Trainers for the purpose of Voice Capability assessments
Primary External Interactions
Vendors for:
Hiring candidates, Lining up candidates for interviews and also assessing their performance
Timeous feedback to vendors around candidate success and offer opportunities Giving Advertisements
Preparing promotion material
Excellent communication with external candidates around feedback
Skills
Process Specific Skills
- Interviewing skills
- Feedback skills
Soft skills (Minimum)
- Excellent Communication skills – written and oral
- Should be confident and willing to work in shifts and travel
Should display sufficient flexibility and urgency to handle pressure in a cross- cultural environment
- Computer proficiency – MS Office
Soft Skills (Desired)
- Self starter
- Good Listening skills
- Dependable
- Matured to carry out assessments
Education Requirements
Minimum MatricQualification (or working towards) in related field will be preferred
Work Experience Requirements
Minimum 12 months of work experienceVolume Recruitment Experience in a BPO/agency environment will be preferredhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTc4NjA0OTQxP3NvdXJjZT1ndW10cmVl&jid=377548&xid=2578604941
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