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Head of Compliance Cape Town
Our Investment Management client seeks the expertise of a Head of Compliance to lead the compliance function for an FCA-authorised investment management firm, maintaining regulatory standing, managing the regulator relationship, and embedding a strong compliance culture. This is a hands-on leadership role operating across live business activity, governance, and incident response in a fast-moving environment.
Salary: Market Related
Position Type: Permanent
Work type: Hybrid
Minimum Requirements:
Relevant Degree Law or FinanceCompliance certifications advantageousSenior compliance experience in financial services, ideally FCA-regulated investment/wealth managementStrong working knowledge of KYC/AML, financial crime and financial promotionsExperience with regulator engagement, audits, monitoring programmes, MI and FCA reportingSound judgement under pressure; able to work in a lean, fast-paced environmentStrong writing skills for board/regulator papersAccurate, on-time FCA submissions and high-quality governance reportingEffective, pragmatic compliance support that enables the business while managing riskStrong incident response and timely regulatory notificationsDocumented, embedded controls and a clear compliance culture across teams
Key responsibilities
1) Day-to-day compliance operations
Provide real-time compliance guidance to investment, operations and customer teams on client queries and live transactionsReview and approve financial promotionsOversee KYC/AML processes, including escalations and high-risk casesRun the compliance monitoring programme while supporting BAU advisory needs
2) Governance & regulatory reporting
Prepare Board/committee papers and coordinate inputs to fixed reporting cyclesMaintain and update compliance policies and procedures in response to regulatory changeProduce management information (MI) and FCA-related reporting within external deadlinesImplement best-practice controls and uplift compliance maturity across the firm
3) Incident, breach & complaint management
Lead triage and response to incidents, breaches and complaints, including escalation decisionsCoordinate with legal, operations and senior leadership during live issuesManage FCA notifications within required timeframesMaintain registers and required documentation to a practical, “real-world” standard (not tick-box)
4) People & capability
Manage and develop a small team; drive consistency of standardsMaintain a strong documentation suite (SOPs, training packs, regulatory updates)
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
City Centre
Telesales RepresentativeLocation: Cpl81 Ltd, Cape Town CBDAbout Us:Cpl81 Ltd is a leading provider of procurement in the Energy & Gas sector in Europe. We are dedicated to helping our customers achieve their goals through innovative solutions and excellent customer service.Job Description:As a Telesales Representative, you will be responsible for contacting potential customers in the UK over the phone to promote and sell our products/services. You will be expected to build relationships with customers, understand their needs, and provide solutions that meet their requirements. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to succeed.Responsibilities:- Contact potential customers via phone to promote and sell products/services- Build and maintain relationships with customers- Understand customer needs and provide solutions- Meet sales targets and goals- Keep accurate records of sales activitiesRequirements:- Previous experience in telesales in the UK or a similar role- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment- Strong negotiation and closing skills- Goal-oriented and self-motivatedBenefits:- R10 000- R15 000 Basic Salary, Based on experience - Unlimited Commission structure- Training and development opportunities- Friendly and supportive work environmentIf you are passionate about sales and enjoy interacting with customers, we would love to hear from you. Apply now to join our dynamic team and take your career to the next level!Please forward your cv to selwyn@cpl81.comPREVIOUS APPLICANTS NEED NOT REAPPLY.
City Centre
Results for job customer service in "job customer service" in Jobs in Cape Town in Cape Town
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Purpose of the position:To provide friendly and speedy customer services ensuring that cash sales and EFT transactions are completed accurately and efficiently.Preferred Requirements:Matric (Basic Maths)1-year Retail Cashier experienceExcellent communication skillsComputer Literacy (Word & Excel)Ability to work under pressureKnowledgeCustomer ServicesCustomer ComplaintsProduct & Pricing knowledgeCustomer refunds & exchanges (Manager Authorization)General HousekeepingGeneral Administration
https://www.jobplacements.com/Jobs/S/Shop-Assistant-Cashier-1266723-Job-Search-2-27-2026-6-48-50-AM.asp?sid=gumtree
4d
Job Placements
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This role supports the Product Support team and technicians by ensuring best management practices are followed.Key responsibilities include:Meeting performance criteriaAchieving service delivery objectives.Following procedures and promoting a customer-focused service.Implementing and maintaining actions aligned with the companys strategic vision.Schedule, plan, and communicate the technicians service activity to relevant staff member(s) and customers.Assigning of technicians to attend to services, breakdowns, engineering, spray booths, and booking of all jobs on mobile tech.Following up on all WIP jobs in progress, dailyFollow up daily on all work-in-progress (WIP) jobs.Handle customer calls, complaints, and queries, ensuring they are addressed and communicated back to customers.Plan and arrange for machines to be brought to the workshop, assign technicians, and oversee the process until the machine is delivered.Coordinate with internal customers, as well as the New and Used Sales and Rental departments.Compile a monthly sustainability report.Invoice completed jobs within three working days, ensuring jobs are opened and closed according to company standards, with accuracy and timeliness.Submitting of tax invoices and job cards to customers for chargeable & maintenance workPreparing quotations, submitting, following up with the customers, and submitting to Product Support to follow up on order numbers.Must-have requirements:Grade 12 / Matric + 3 years relevant experience.A National Diploma in Business Management is an advantage.Advanced/expert computer literacy in MS Outlook, Word, and Excel.Minimum of 3 years working experience working closely with technicians within the automotive industry or material handling or logistics industry or similar.Maintaining and updating information on the database.Excellent communication skills.
https://www.jobplacements.com/Jobs/C/Controller-1267018-Job-Search-2-28-2026-8-48-31-AM.asp?sid=gumtree
3d
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Job DescriptionProvide technical support, service coordination, and after-sales customer assistance within a managed print services environment. The role focuses on monitoring print fleet systems, managing service schedules, supporting installations, handling consumables, and ensuring SLA customer satisfaction.Location: Century City, Cape TownKey ResponsibilitiesLog service calls and manage engineer schedules for SLA customers.Oversee print fleet monitoring software, including reporting and device management.Assist with installations, job card tracking, and ticket closures.Manage warranty claims, quotes, and invoicing for service calls and consumables.Monitor consumable levels and coordinate ordering and pricing comparisons.Support CPC and SLA billing, escalations, and contract administration.Provide remote and onsite technical customer support when required.Assist with forecasting and supply management.Requirements & ExperienceValid drivers license (own vehicle preferred).Experience in IT support or technical coordination.Strong Microsoft Excel skills (spreadsheets, formulas, filtering, calculations).Knowledge of managed print services environment is advantageous.Excellent organising, scheduling, and time management skills.Ability to work accurately under pressure.Strong problem-solving mindset and reliability.Additional NotesCandidate may be required to travel to customer sites to resolve technical service calls.Experience with print fleet management systems will be beneficial. Application Process:
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-Technician-1267996-Job-Search-3-3-2026-9-06-58-AM.asp?sid=gumtree
2h
Job Placements
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MINIMUM REQUIREMENTSGrade 12, coupled with a minimum of 3 years administration/coordination experience in a Service departmentExperience in industries involving load testing, inspections, lifting equipment, mechanical services or similar technical fieldsKnowledge of safety procedures and job-site requirementsValid Drivers Licence and own vehicleDUTIESPrepare quotations for load testing, inspections, repairs and replacement equipment or servicesReview technical information, reports and customer requirements to determine necessary scope and pricingMaintain detailed records of quotes, job files and service documentationFollow up on outstanding quotes Plan, schedule and coordinate service jobsAssign appropriate TechniciansEnsure that necessary tools, equipment and materials are arranged prior to job startMonitor job progress and adjust schedules as needed to meet customer deadlinesAct as link between customers, Technicians and internal teamsProvide customers with job updates, timelines and post-service documentationCoordinate site access, safety requirements, permits and any special project needsSupport Technicians with relevant job information, documentation and logistical supportRespond promptly to customer inquiries Resolve issues or escalate concerns to Management when necessaryProcess service reports, invoices, purchase orders and related paperworkMaintain service calendars, job boards and project trackersAssist the Service Manager with reporting, metrics and departmental planning as required
https://www.jobplacements.com/Jobs/S/Service-Administrator-1264868-Job-Search-2-23-2026-3-30-46-AM.asp?sid=gumtree
8d
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About our team and business at Kerston Foods:As a leading force in the food distribution industry in the Western Cape, Kerston Foods thrives on innovation, sustainability, and visionary long-term strategies that set us apart. With an ever-expanding presence, a committed workforce, and an infectious team spirit, were not just a company; were a dynamic growth engine. When you join us, you step into a world where personal growth is nurtured, and where you have the freedom to shape, implement, and drive new ideas across our organization. At Kerston Foods, we encourage a culture of curiosity and accountability, where questioning is a superpower that leads to innovative solutions, ultimately enhancing our business operations.Purpose:To constantly define and analyse KF target market and identify prospective customers and convert potential customers to loyal returning customers. Continuous engagement with existing clients to ensure that they are satisfied with the customer services and products supplied. Increasing sales by developing and maintaining relationships with customers and clients. Analysis and forecasting services product and service needs to guide sales & marketing strategies, as well as procurement & warehouse planning, with consistent feedback and engagement with these departments. Provide support to sales team by providing customer related information for decision making and establish customer specific solutions.Responsibilities:Customer retentionAnticipate customer needs and proactively flag problems before they surface and assist team by escalating, reproducing customer issues until a solution is reached. Gather and analyze data in order to understand problems and address them proactively. Uphold and maintain good customer relationships - value added engagements. Coordinate with team to ensure customer problems and queries are resolved according to set standards and expectations. Retain customers using customer service methods. Customized specific approach and solutions suitable for KF customers. Conduct frequent assessment or gap analysis to maintain customer satisfaction by ensuring suitable customer service and products are provided to customers. Provide assistance and recommendations to sales team to ensure our strategies and approaches remain relevant and can satisfy customer needs. Build relationships with customers providing them with solutions.Sales EffectivenessDrive sales strategies provided by utilizing cross selling and upselling methods to achieve targets. Identify current sales process bottlenecks and inconsistencies for improvement and development. Identify opportunities to increase sales using strategies that provide more value, give the customer more benefits, and create a better overall experience. Assess customers to help you understand customers’ needs to uncover pro
https://www.jobplacements.com/Jobs/E/External-Customer-Solutions-Consultant-1265880-Job-Search-02-25-2026-03-00-15-AM.asp?sid=gumtree
6d
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Location: Cape TownIndustry: Logistics / Freight ForwardingCompany OverviewA well-established logistics provider operating across import and export freight, working closely with shipping lines, transporters, cold stores, and internal operational teams. The business manages high-volume cargo flows and services a diverse customer base across multiple trade lanes.Role OverviewThe Internal Sales Coordinator supports the commercial function by acting as a central link between customers, carriers, and internal teams. This role requires a solid understanding of import and export logistics, costing, and rate management, combined with strong coordination and communication skills.The position suits someone early to mid-career in logistics who is commercially minded, detail-oriented, and comfortable working in a fast-paced operational environment.Key ResponsibilitiesAct as a key internal point of contact for customers, carriers, transporters, and cold stores.Manage customer correspondence, queries, and escalations, ensuring timely resolution.Maintain and update customer rate sheets, including import and export pricing.Request and manage competitive rates across carriers and service providers.Respond to customer enquiries with accurate service, pricing, and operational information.Support the Commercial Manager with customer, carrier, and service provider relationships.Attend commercial and management meetings and communicate actions internally.Coordinate with finance on sales-related costs and pricing queries.Support reefer operations and documentation teams to ensure correct carriers, service providers, and contract numbers are applied.
https://www.jobplacements.com/Jobs/I/Internal-Sales-Coordinator--Import--Export-Logis-1268019-Job-Search-03-03-2026-07-00-15-AM.asp?sid=gumtree
2h
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Job Summary:Results-driven Parts Sales Consultant responsible for promoting and selling automotive parts and services to existing and prospective clients while delivering exceptional customer service. Builds and maintains strong customer relationships, prepares quotes and invoices, manages backorders, and ensures accurate part identification through catalogue use. Supports daily branch operations by achieving sales targets, resolving customer queries and complaints, coordinating stock control activities, and adhering to company policies. Demonstrates strong communication, attention to detail, and a proactive approach to meeting customer and business needs. Job Description: Present, promote and sell products/service to existing clientsEstablish, develop and maintain a good relationship with current clients and potential clientsAlways show the willingness to assist the ClientsTreat customers fairly and with honestyDemonstrate our commitment to superior customer service and ethical business practicesAssisting in handling customer complaints and concerns and make sure the problem is corrected to the maximum customer satisfactionManage and control all back orders and provide feedback to clients dailyRead catalogue and assist clients to identify the correct partGenerate sales estimates/quotes, picking slips and internal transfer invoicesInvoice parts internally and externally according to the Branchs requestsFollow up with backorders dailyAchieve agreed upon sales targetsStandby and afterhours parts sales assistance is compulsory on rotation basisWeekly meeting with Management and resolve all parts issuesAssist with stock take from time to timeExcellent time keeping and attendanceAlways adhere to company policiesDo any other tasks/duties that arise at the request of the ManagerMinimum Requirements: Matric or higherMinimum 1-2 years experiences in similar roleCode 8 licenceRead & Write in EnglishPersonal Attributes:Confident and proactive approach- anticipates issues and requirementsAttention to detailGood communication skills
https://www.jobplacements.com/Jobs/P/Parts-Salesman-Cape-Town-1261183-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
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Requirements:Sage experience.3-4 yearsâ?? experience in a similar role.Computer literate.Organizational skills.Strong experience on Excel.Bilingual in Afrikaans and English.Matric certificate.Client service skills.Responsibilities:Processing statements. Invoicing customers.Reconcile accounts.Maintain and update customer files.Processing purchase orders.Tracking of purchase orders.General adhoc duties.
https://www.jobplacements.com/Jobs/B/Billing-Administrator-1215095-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
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We are looking for passionate, energetic, and confident sales assistants to drive positive energy and excitement around our brand and products. The Sales Assistant vacancies are based in both the Southern and Northern Suburbs of Cape Town. We are looking for Sales Assistants that will offer excellent customer service and be proud to be part of our brand and company thus we are looking for people that want to build a future and grow with the company! Duties & Responsibilities to include, but not limited to:Ensure a high level of customer satisfaction through world class sales serviceDrive and deliver sales targetsMaintain outstanding store conditions, uphold visual merchandising standards to optimise salesAscertain customers needs and wants and recommend items for saleProactively meet, greet, and assist customersAssist and resolve customer queriesWork on point-of-sale and ensure accurate processing of paymentsEnsure stock is always packed neat and products merchandisedRemain updated on product information, answer questions and address concernsAccurately describe product features and benefitsInform customer about product promotionsCreate an inspiring and positive work environment Behavioural attributes required:Passion for retailPositive attitudeSelf-motivatedProblem solving capabilitiesConfident, outgoing, and energeticStrong sales flair, engage and persuadeEnjoy dealing with customersStrong work ethic and hands-on attitudePunctual and reliableExcellent communication skills, proficient in EnglishCapacity to work a flexible schedule (weekends and evening shifts) according to the needs of the businessMust be flexible to work in other stores as / when requiredAbility to carry and pack stock or retrieve products for a customerTrustworthyWell groomed neat and take personal pride in appearance Minimum Requirements:Minimum 2 years Sales or Customer service experience essential, preferably in the retail industryMatricClear Credit and Criminal record Knowledge of various POS and stock management systems Salary: R7,000 to R8,000 a month + sales incentives (individual and store target driven) + 100% contribution towards medical insurance (upon successful completion of probationary period)Start ASAP To apply for the Sales Assistant, Cape Town, Tobacco Retailer position please send your detailed CV in a Word document and a recent photo of yourself. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
https://www.jobplacements.com/Jobs/S/Sales-Assistants--Cape-Town--Upmarket-Tobacco-Re-1267998-Job-Search-3-3-2026-9-45-23-AM.asp?sid=gumtree
2h
Job Placements
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Key ResponsibilitiesLog service calls and manage engineer schedules for SLA customers.Oversee print fleet monitoring software, including reporting and device management.Assist with installations, job card tracking, and ticket closures.Manage warranty claims, quotes, and invoicing for service calls and consumables.Monitor consumable levels and coordinate ordering and pricing comparisons.Support CPC and SLA billing, escalations, and contract administration.Provide remote and onsite technical customer support when required.Assist with forecasting and supply management.Requirements & ExperienceValid drivers license (own vehicle preferred).Experience in IT support or technical coordination.Strong Microsoft Excel skills (spreadsheets, formulas, filtering, calculations).Knowledge of managed print services environment is advantageous.Excellent organising, scheduling, and time management skills.Ability to work accurately under pressure.Strong problem-solving mindset and reliability.Additional NotesCandidate may be required to travel to customer sites to resolve technical service calls.Experience with print fleet management systems will be beneficial.
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-Technician-1268053-Job-Search-03-03-2026-10-04-57-AM.asp?sid=gumtree
2h
Job Placements
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Job Description:Are you highly organised, detail-oriented, and able to work efficiently in a fast-paced environment? We are looking for a Junior Operations Coordinator & Billing Clerk to assist with customer service support, scheduling and administrative billing functions. Key Responsibilities: Log and manage service calls for SLA customers Schedule installations and manage engineer calendars Track job cards, close tickets and order parts when required Prepare quotes, invoices and handle warranty claims Monitor consumable levels and manage supplier orders Assist with stock, contracts and monthly billing dutiesRequirements: Strong Microsoft Excel skills (spreadsheets, formulas, filtering) Administration or accounting background preferred Experience in a managed print services environment is an advantage Ability to work accurately under pressure Excellent planning, organising and problem-solving skillsIf you are reliable, eager to learn and solution-focused, this could be the role for you. Application Process:
https://www.jobplacements.com/Jobs/J/Junior-Operations-Coordinator--Billing-Clerk-1267685-Job-Search-3-3-2026-3-18-03-AM.asp?sid=gumtree
2h
Job Placements
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We are looking for a stylish and fashionable Sales Assistant to join the team at a Luxurious Boutique in Laborie Centre, Paarl. The successful candidate will initially sign a 3-month-contract but will have the opportunity to become permanent based on performance. The Sales Assistant will play a vital role in ensuring a positive shopping experience for our customers. They will assist with day-to-day store operations, provide excellent customer service, and support the Sales Manager and Store Manager in achieving sales targets. The ideal candidates will have a passion for fashion, strong communication skills, and the ability to work in a fast-paced retail environment. Duties & Responsibilities to include, but not limited to:Customer Service:- Greet and engage customers, offering assistance with product selection and styling advice.- Provide product information, including details on fabrics, care instructions, and sizing.- Ensure that every customer has a positive shopping experience, addressing any questions or concerns promptly and professionally.Sales Support:- Assist customers with purchases, processing transactions accurately and efficiently.- Support the Sales Manager in achieving daily and monthly sales targets.- Participate in in-store promotions, helping to drive sales and customer engagement.Merchandising & Store Presentation:- Assist in maintaining the stores visual appeal by organising and replenishing merchandise displays.- Ensure that the store is clean, tidy, and well-stocked at all times.- Support the implementation of new product launches, seasonal displays, and promotional setups.Inventory Management:- Assist with stock management, including receiving, unpacking, and organising new stock.- Conduct regular stock checks to ensure product availability and accuracy.- Report any discrepancies in inventory to the Store Manager.Team Collaboration:- Work closely with the Sales Manager and Store Manager to meet store objectives and maintain a cohesive team environment.- Participate in team meetings and training sessions to stay informed about product updates, promotions, and company policies.Other Duties:- Handle customer returns and exchanges in accordance with store policies.- Assist with opening and closing procedures as required.- Support any additional tasks as needed to ensure the smooth operation of the
https://www.jobplacements.com/Jobs/S/Sales-Assistant--Paarl--Luxurious-ladies-boutiq-1267999-Job-Search-3-3-2026-9-47-03-AM.asp?sid=gumtree
2h
Job Placements
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Job Description:A well-established company in the Printing and Packaging industry is seeking an experienced and results-driven Sales Representative to join their dynamic team. This role is ideal for someone with a solid background in the printing sector, particularly servicing FMCG clients.Location: Killarney Gardens, Cape TownKey Responsibilities:Generate new business and manage existing client relationshipsReceive and process orders and quotationsMonitor client stock levels and assess requirementsResolve customer queries promptly and professionallyBe the primary point of contact for customersStay informed about printing products, services, and market trendsMinimum Requirements:Matric / Grade 12Minimum 5 years of sales experience in the printing industryTechnical knowledge of Flexo and digital printingComputer literateValid drivers licenseIdeal Attributes:Strong customer service orientationWell-groomed with excellent communication skills (both verbal and written)Motivated, enthusiastic, and self-drivenProven ability to meet and exceed targetsApplication Process:
https://www.jobplacements.com/Jobs/S/Sales-Representative-Printing--Packaging-Industry-1197398-Job-Search-6-25-2025-5-13-33-AM.asp?sid=gumtree
8mo
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