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Results for end user support in "end user support", Full-Time in Jobs in Cape Town in Cape Town
1
Key Responsibilities: End user IT Training on Computers and Software SupportProvide Training and Assist users on Legal Software & Windows 11Create, maintain, and publish user support documentationDeliver general software training and conduct skills assessments for end usersSupport Microsoft Office applications and other business-related softwareAssist with boardroom, meeting room, and online meeting technology setup and connectivityRequirements: Grade 12 qualification12 years experience in an end-user or software support roleSolid working knowledge of Windows 11 Legal Software (Super User) Microsoft Office proficiency (Word and Excel intermediate level)Previous experience providing software-based support to end users
https://www.executiveplacements.com/Jobs/S/Software-Trainer-and-End-User-Trainer-In-House-Tra-1259496-Job-Search-02-05-2026-04-22-25-AM.asp?sid=gumtree
2d
Executive Placements
1
This role suits someone who wants to use technology to create real-world impact while working in a fast-paced, outcome-focused environment.Key Responsibilities:Design, develop, and maintain front-end and back-end systems aligned to organisational objectives.Build web applications using React and Node.js.Support the deployment and ongoing use of the organisations software infrastructure.Extract, transform, and analyse operational data for reporting purposes.Develop systems to track project and campaign performance.Support internal users with technical solutions.Contribute to improving development pipelines, deployment processes, and best practices.Minimum Requirements:Tertiary qualification in Computer Science, Software Engineering, Information Systems, or a relevant practical qualification.Minimum 2 years experience in software development using JavaScript / TypeScript.At least 1 years experience developing front-ends with React and back-ends using Node.js.Experience with SQL databases.Understanding of software development principles, methodologies, and best practice.Knowledge of version control, CI/CD pipelines, and deployment processes.Skills:Strong programming capability.Analytical and structured problem-solving ability.Good organisation and planning skills.High attention to detail.Abilities:Outcomes-oriented mindset.Able to work under pressure.Comfortable working independently.Applies sound judgement.Able to work effectively in a demanding environment, including irregular hours when required.Commitment:Willingness to go the extra mile to deliver results.Comfortable working extended or irregular hours when operational needs require it.Whats On Offer:Opportunity to work on meaningful, high-impact systems.Exposure to modern full stack technologies.Fast-paced, collaborative environment.Market-related remuneration.Apply Now!For more information contact:Raees SadekIT RecruitmentResearcher
https://www.executiveplacements.com/Jobs/F/Full-Stack-Developer-JavaScript-React-1259309-Job-Search-02-05-2026-00-00-00-AM.asp?sid=gumtree
1d
Executive Placements
1
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The Business Process Engineer will play a critical role in leading the design and mapping of business processes to transition from the current as-is to the desired to-be state. This initiative aims to establish a unified view of each client’s products across diverse banking sectors, such as Retail, Banking, and Insurance, with a focus on delivering client-centric, compliant, and streamlined communication. As a senior specialist, you will define the business needs, design comprehensive processes, and create structured mappings and reports to support a centralised, data-driven view of client relationships. While primarily process-oriented, the role requires data familiarity to ensure accuracy in tracking, compliance, and client engagement. Key ResponsibilitiesProcess Design & Engineering: Lead in defining and refining business needs and requirements, documenting these in clear, actionable user stories.End-to-End Process Mapping: Map current as-is processes and design the optimal to-be state across business units to ensure compliance and enhance client communication.Collaborative Requirement Refinement: Work closely with Solution Architects, Testers, and stakeholders to develop and optimise requirements.Data Integration & Mapping: Identify key data sources, facilitate data mappings between systems, and support middleware integration for decision points.Testing & Implementation Support: Design test cases, guide testing processes, and provide support during rollout.Organisational Capability Mapping: Analyse and document organisational and operational capabilities, ensuring they align with the project’s strategic objectives.User Engagement: Gather end-user requirements, support implementation, and manage the requirements scope to align with the business vision. Qualifications and ExperienceEducation: Diploma in Business Management, Business Analysis, or a related field.Experience:5+ years as a Senior Business Analyst/Business Process Engineer.In-depth experience in Retail Banking, Agile methodologies, and end-to-end data mapping.Proficiency in Atlassian tools (Jira, Confluence).Knowledge of messaging platforms like Kafka and cloud-based platforms (preferably AWS).Hands-on experience in gathering and documenting user requirements, writing user stories, and developing comprehensive technical documentation.Exposure to Consumer Rewards or Personal Financial Management is advantageous, as is experience with systems such as Comarch. Skills & CompetenciesCore Competencies:Strategic Thinking and Inn
https://www.executiveplacements.com/Jobs/B/Business-Process-Engineer-1256278-Job-Search-01-27-2026-07-00-15-AM.asp?sid=gumtree
11d
Executive Placements
1
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PBT Group is looking for a motivated QlikView / QlikSense Developer to join our Business Intelligence delivery team. This opportunity is ideal for a junior to mid-level professional who enjoys turning data into clear, practical insights and building user-friendly BI solutions.You’ll work closely with stakeholders to design, develop, and maintain front-end BI applications, dashboards, and reports that support informed business decisions.What you’ll be doing:Develop and maintain QlikView and QlikSense applicationsBuild dashboards, reports, graphs, and portal interfacesCreate semantic layers and manage metadataSupport and performance-tune BI tools and applicationsProduce accurate, efficient reporting solutions and documentationAnalyse user requirements and translate them into BI front-end solutionsWork with data structures, cubes, dashboards, and reporting environments? What we’re looking for:Strong QlikView & QlikSense experienceSolid SQL knowledge (or equivalent data access language)Exposure to data warehouse modelling (advantageous)Understanding of BI front-end tools and best practicesExperience with at least one industry-standard databaseKnowledge of scripting languagesStrong analytical and problem-solving skillsAttention to detail and logical reasoningGood communication skills and a collaborative mindsethttps://www.executiveplacements.com/Jobs/Q/Qlik-Sense-Developer-1258858-Job-Search-02-04-2026-03-00-16-AM.asp?sid=gumtree
3d
Executive Placements
1
Key Duties & ResponsibilitiesLead the development of application software used in command and control (C2) and ISR systems.Take full ownership of features from requirement analysis to implementation and testing.Perform both front-end and back-end development.Research and understand new technical domains to align software with user requirements.Support production efforts and assist in creating design, testing, and verification artefacts.Implement engineering processes and contribute to continuous improvement initiatives.Provide occasional support across broader engineering and company activities.Experience & QualificationsBachelorâ??s degree in Computer Science or Engineering (BSc / BEng).5â??10 yearsâ?? experience in relevant software development roles.Strong proficiency in general-purpose programming languages (e.g., C++, Java).Proficiency in scripting languages (e.g., Python, Bash, PowerShell).Solid understanding of object-oriented programming and software design patterns.Experience with version control tools (Git, Subversion, Perforce).Agile development exposure and familiarity with issue tracking tools (e.g., Jira).Advantageous: Experience in C++11+, XML/JSON/YAML, and holding a Masterâ??s degree.
https://www.executiveplacements.com/Jobs/P/Principal-Specialist-Engineer-Application-Software-1212261-Job-Search-02-04-2026-00-00-00-AM.asp?sid=gumtree
3d
Executive Placements
1
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Junior Accounting ClerkKick-start your accounting career with hands-on exposure in a professional environmentCape Town, Kloof Street | Approximately R10,000 to R15,000 per month, depending on experienceAbout Our ClientOur client operates within a professional accounting environment, providing financial and compliance support to their clients. They offer a structured setting where junior team members can gain practical experience and develop their skills. This role offers the opportunity to learn, grow, and build a strong foundation in accounting.The Role: Junior Accounting ClerkThis role exists to support the accounting team with day-to-day financial, bookkeeping, and compliance-related tasks. You will be involved in maintaining accurate financial records, assisting with tax administration, and supporting month-end activities. It is well suited to someone at the early stages of their accounting career who is eager to gain hands-on experience.Key Responsibilities02 years experience in an accounting or finance environment supporting daily accounting and bookkeeping tasksAssist with general accounting and bookkeeping dutiesProcess bank statements using SageSupport tax-related work and basic tax administrationLiaise with SARS and manage SARS online submissions and processesMaintain accurate financial recordsSupport month-end activitiesProvide general administrative support to the accounting teamAbout YouBasic skills or some experience in an accounting or finance environmentWorking knowledge of SageFamiliarity with SARS processes and online platformsFoundational understanding of tax principlesStrong attention to detail and good organisational skillsWillingness to learn and take directionExposure to or experience working on Caseware would be advantageous
https://www.jobplacements.com/Jobs/J/Junior-Accounting-Clerk-1258518-Job-Search-2-3-2026-7-13-10-AM.asp?sid=gumtree
4d
Job Placements
1
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Job Description:As the Finance Manager, your duties could include the following:Lead the end-to-end month-end close, including journals, account reconciliations, and close governanceDeliver accurate, timely, IFRS-aligned reporting to internal stakeholders and Group FinanceOwn and manage core balance sheet reconciliations (banking, crypto/wallets, settlements, clearing)Work closely with operations teams to investigate and resolve breaksStrengthen, standardize, and document finance processes and internal controls across the groupCoordinate audit requirements, manage deliverables, and support broader Group reporting objectivesOversee treasury operations, including cash flow visibility, working capital monitoring, and liquidity forecastingManage banking and exchange relationships, including KYC processes, account setup, and ongoing compliance requirementsSupport multi-jurisdictional tax complianceOwn AP and partner closely with People, Legal, Compliance and OperationalDrive automation, tooling enhancements, and actional financial insightsSkills & Experience: 5+ years of experience in Finance with exposure to a fast-paced fintech, payments or crypto operationProven experience running month-end closeExposure to treasury operations, working capital management and FX transactionsComfortable working with large amounts of dataInterest in using tools like Power BI and SQLQualification:Registered CA(SA) Contact JENELLE COOKSON on
https://www.executiveplacements.com/Jobs/F/Finance-Manager-1260133-Job-Search-02-06-2026-10-29-00-AM.asp?sid=gumtree
7h
Executive Placements
1
Key ResponsibilitiesDesktop & End-User SupportProvide first and second-line technical support for desktop, laptop, and mobile devicesTroubleshoot and resolve hardware, software, and connectivity issues across Windows, macOS, and Linux operating systemsManage user account creation, modifications, and access permissionsInstall, configure, and maintain desktop applications and software updatesDocument support tickets with detailed resolution steps and maintain accurate recordsNetwork & Infrastructure SupportSupport and maintain Meraki-based LAN and WiFi infrastructureAssist with network troubleshooting, including connectivity issues and performance optimizationMonitor network health and respond to alertsCloud & Application SupportProvide support for Azure cloud-hosted services and infrastructureTroubleshoot and resolve issues with in-house developed applicationsWork closely with the development team to report bugs and assist with application testingSupport application deployments and updates across various platformsGeneral IT OperationsParticipate in IT projects and infrastructure improvementsContribute innovative ideas for process improvements and automationAssist with IT asset management and inventory trackingRequired QualificationsTechnical SkillsBasic understanding of Windows, macOS, and Linux operating systems, Office 365 ApplicationsFundamental knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)Familiarity with cloud platforms, particularly Microsoft Azure (or willingness to learn)Basic troubleshooting and diagnostic skillsUnderstanding of Active Directory and user management principlesEducation & ExperienceRelevant IT qualification (diploma, degree, or certification) OR4 years of experience in a helpdesk or IT support roleCertifications such as CompTIA A+, Network+, or Microsoft certifications are advantageousDont miss out, apply today!
https://www.executiveplacements.com/Jobs/I/Intermediate-Desktop-Support-Specialist-1257481-Job-Search-01-30-2026-04-15-08-AM.asp?sid=gumtree
8d
Executive Placements
1
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Job Description: Lead the end-to-end month end-close, including journals, reconciliations, and close governanceDeliver accurate, timely IFRS-aligned reporting for internal stakeholders and Group FinanceOwn core reconciliations (bank, crypto/wallets, settlements, clearing) and resolve breaks with ops teamsStrengthen and streamline finance processes, controls, and documentation across the groupCoordinate audit requirements, manage deliverables, and support Group reporting needsOversee treasury operations, cash flow visibility, working capital monitoring and liquidity forecastingManage banking/exchange relationships, including KYC, account setup, and ongoing complianceSupport multi-jurisdiction tax compliance by coordinating filings and inputs with external advisorsOwn Accounts Payable and partner with People, Legal, Compliance, and Operations on cross-functional finance activitiesDrive automation, tooling improvements, and financial insights to support expansion, new corridors, and strategic decision-makingSkills & Experience: 5+ years of experience in Finance with exposure to a fast-paced fintech, payments or crypto operationProven experience running month-end closeExposure to treasury operations, working capital management and FX transactionsComfortable working with large amounts of dataInterest in using tools like Power BI and SQL Qualification:Registered CA(SA) Contact BRITNEY HATTINGH on
https://www.executiveplacements.com/Jobs/F/Finance-Manager-1256150-Job-Search-01-27-2026-04-14-30-AM.asp?sid=gumtree
11d
Executive Placements
1
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Job Description:As the Finance Manager, your duties could include the following:Lead the end-to-end month-end close, including journals, account reconciliations, and close governanceDeliver accurate, timely, IFRS-aligned reporting to internal stakeholders and Group FinanceOwn and manage core balance sheet reconciliations (banking, crypto/wallets, settlements, clearing)Work closely with operations teams to investigate and resolve breaksStrengthen, standardizing, and document finance processes and internal controls across the groupCoordinate audit requirements, manage deliverables, and support broader Group reporting objectivesOversee treasury operations, including cash flow visibility, working capital monitoring, and liquidity forecastingManage banking and exchange relationships, including KYC processes, account setup, and ongoing compliance requirementsSupport multi-jurisdictional tax complianceOwn AP and partner closely with People, Legal, Compliance and OperationalDrive automation, tooling enhancements, and actional financial insights Skills & Experience: 5+ years of experience in Finance with exposure to a fast-paced fintech, payments or crypto operationProven experience running month-end closeExposure to treasury operations, working capital management and FX transactionsComfortable working with large amounts of dataInterest in using tools like Power BI and SQLQualification:Registered CA(SA) Contact JENELLE COOKSON on
https://www.executiveplacements.com/Jobs/F/Finance-Manager-1257450-Job-Search-01-30-2026-04-14-18-AM.asp?sid=gumtree
8d
Executive Placements
1
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Job Description:As the Finance Manager, your duties could include the following:Lead the end-to-end month end-close, including journals, reconciliations, and close governanceDeliver accurate, timely IFRS-aligned reporting for internal stakeholders and Group FinanceOwn core reconciliations (bank, crypto/wallets, settlements, clearing) and resolve breaks with ops teamsStrengthen and streamline finance processes, controls, and documentation across the groupCoordinate audit requirements, manage deliverables, and support Group reporting needsOversee treasury operations, cash flow visibility, working capital monitoring and liquidity forecastingManage banking/exchange relationships, including KYC, account setup, and ongoing complianceSupport multi-jurisdiction tax compliance by coordinating filings and inputs with external advisorsOwn Accounts Payable and partner with People, Legal, Compliance, and Operations on cross-functional finance activitiesDrive automation, tooling improvements, and financial insights to support expansion, new corridors, and strategic decision-making Skills & Experience: 5+ years of experience in Finance with exposure to a fast-paced fintech, payments or crypto operationProven experience running month-end closeExposure to treasury operations, working capital management and FX transactionsComfortable working with large amounts of dataInterest in using tools like Power BI and SQLQualification:Registered CA(SA) Contact JENELLE COOKSON on
https://www.executiveplacements.com/Jobs/F/Finance-Manager-1255886-Job-Search-01-26-2026-10-14-08-AM.asp?sid=gumtree
11d
Executive Placements
1
ENVIRONMENT:A leading AI software company seeks a Software Implementation and Deployment Engineer to join their growing team. The role combines ownership of customer-hosted deployments with responsibility for backend and deployment architecture. The primary focus is deploying their customer-hosted software in client environments, taking end-to-end technical ownership. Responsibilities include working with clients to design suitable deployment architectures, configuring cloud infrastructure, integrating systems, supporting authentication and networking, and resolving deployment and runtime issues. The role may also involve hands-on support, including limited scripting or automation for customer-specific needs. The secondary focus is internal platform engineering, contributing to backend improvements, deployment and release automation, migration planning, and operational reliability. Ensuring secure, resilient backend design and consistent deployment standards is a key responsibility. DUTIES:Customer Focus – Implementation and Deployment Take end-to-end technical ownership of the deployment success of the customer-hosted software component across cloud and on-premises environments. Involvement will range from architecture discussions only to doing full implementations.Work directly with the customer’s technical stakeholders to assess infrastructure requirements and constraints, design deployment architectures, and guide implementations through to successful production rollout.Support integration of the customer-hosted component with customer systems and services, including identity providers, integration to core applications and orchestration.Develop and apply deployment automation, configuration scripts, and tooling to support consistent, repeatable customer installations and upgrades.Provide limited bespoke scripting or configuration to accommodate customer-specific requirements or environmental constraints where necessary.Support customer upgrade and migration activities, including coordination, validation, and issue resolution during version transitions. Internal Focus – Platform and Deployment EngineeringContribute to the continuous improvement of backend and deployment architecture to improve reliability, scalability, and maintainability.Design, maintain, and improve deployment and release processes, including automation and tooling used for both internal and customer-hosted environments.Collaborate with internal engineering teams to diagnose and resolve backend, deployment, and operational issues.Help keep the backend technology stack current by evaluating and adopting improvements to frameworks, tooling, and deployment practices where appropriate.Embed security and vulnerability management practices into backend design, deployment workflows, and operatio
https://www.executiveplacements.com/Jobs/S/Software-Implementation-and-Deployment-Engineer-Re-1256927-Job-Search-01-29-2026-01-00-16-AM.asp?sid=gumtree
9d
Executive Placements
1
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Were looking for a seasoned, reliable Financial Accountant who can step in confidently, take full ownership of the finance function, and support foundation clients with minimal oversight. If you enjoy being trusted to run things end-to-end, this role is built for you.Duties:Taking charge of daily financial operations and maintaining accurate bookkeeping.Preparing and posting journals using QuickBooks (strong proficiency essential).Producing monthly management accounts, including detailed P&L and balance sheet reviews.Driving budgeting, financial reporting, and variance analysis.Collaborating with a Cayman-based team on reporting and deliverables.Managing payments, reconciliations, and cash flow monitoring.Ensuring compliance with internal controls, KYC, and regulatory requirements.Communicating directly with clients and external service providers. Job Experience & Skills Required:Own daily financial operations, including accurate bookkeeping, journals, payments, reconciliations, and cash flow management using QuickBooks.Prepare monthly management accounts (P&L and balance sheet), budgeting, financial reporting, and variance analysis.Manage end-to-end finance functions, ensuring compliance with internal controls, KYC, and regulatory requirements.Collaborate with a Cayman-based team, while communicating directly with clients and external service providers.Bring 23+ years post-qualification experience, strong accounting fundamentals (formal qualification preferred), and a proactive, self-starter approach with confidence engaging senior international stakeholders. Apply now!
https://www.executiveplacements.com/Jobs/F/Financial-Accountant-1258238-Job-Search-02-02-2026-00-00-00-AM.asp?sid=gumtree
4d
Executive Placements
1
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Job Description:As the Assistant Accountant, your duties could include the following:Prepare accurate, high-quality financial and management reports, providing clear analysis tailored to both financial and non-financial stakeholdersSupport month-end close, including balance sheet reconciliations, cost center reviews, journals, and report distributionMonitor and control expenses, ensuring compliance with company policies and VAT requirementsManage credit cards and fuel cardsAct as primary contact for Accounts Payable queries, supporting local staff and the AP team with vendor setup and invoice queriesServe as Invoice Manager for South Africa, ensuring accurate PO coding, approvals, and maintenance for the Non-PO listApprove and correctly code freight invoicesUse SAP and Microsoft Excel to process transactions to efficiently and maintain accurate financial recordsEnsure compliance with internal controls and statutory audit standardsAssist with audit preparation Skills & Experience: 3-5 years of accounting experience in a similar role within a manufacturing, FMCG or multinational environmentStrong month-end and reporting exposureSound systems capability, with hands-on experience using SAP and strong Excel skillsGood understanding of financial controls and complianceStrong communication and stakeholder management skillsQualification:Completed degree in finance or accountingCompleted Matric (Grade 12)Contact JENELLE COOKSON on
https://www.jobplacements.com/Jobs/A/Assistant-Accountant-1259911-Job-Search-02-06-2026-04-13-39-AM.asp?sid=gumtree
16h
Job Placements
1
A Dynmaic Company is seeking a Results-driven Recruiter Generalist / Recruitment Specialist with solid experience managing end-to-end recruitment across multiple job levels and industries. Proven ability to partner with hiring managers, source high-quality talent, and deliver timely placements aligned with business objectives. Strong knowledge of recruitment best practices, labour legislation, and candidate engagement, with a people-first and compliance-focused approach.Key ResponsibilitiesManage full recruitment lifecycle: workforce planning, sourcing, screening, interviewing, placement, and onboardingPartner with line managers to understand hiring needs, role requirements, and timelinesDraft and place job adverts across job boards, social media, and internal platformsSource candidates using databases, LinkedIn, referrals, headhunting, and networkingConduct competency-based interviews and pre-screening assessmentsCoordinate interviews, reference checks, background checks, and offer managementMaintain accurate recruitment records and reportsEnsure compliance with labour legislation, EE requirements, and company policiesSupport onboarding processes and probation follow-upsAssist with employer branding and recruitment process improvement initiativesKey Skills & CompetenciesEnd-to-end recruitment & talent acquisitionHigh-volume and specialist recruitmentStakeholder & hiring manager engagementCandidate sourcing & screeningInterviewing & assessment techniquesATS & recruitment systemshttps://www.executiveplacements.com/Jobs/R/Recruiter-Generalist-Recruitment-Specialist-Cape-T-1259117-Job-Search-02-04-2026-05-00-15-AM.asp?sid=gumtree
3d
Executive Placements
1
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Roles and ResponsibilitiesLocation: Cape TownNature: In OfficeWorking days: Mon - Fri (40 hours a week UK time)Salary: R25 000 with benefits, medical aid and provident fund About:As an L2 IT Support Engineer, you will play a key role in supporting colleagues both in the UK and SA with their technical IT needs, ensuring smooth and secure operation of our IT systems and services. You will work closely with our colleagues to understand their requirements and provide them with technical support and solutions to help them meet their goals. This role is ideal for someone with a solid foundation in IT support who enjoys troubleshooting, providing a first-class service, and working in a fast-paced, collaborative team. What you will be doing Providing 2nd line technical support to colleagues via phone, MS Teams, email and in-personDiagnosing and resolving hardware and software issuesManaging and maintaining end-user devices including desktops, laptops, mobile devices and peripheralsSetup and configuration of new equipment and onboarding of new usersAdministration of user accounts, permissions and access in Active Directory, Microsoft 365, and other internal systemsMonitoring and responding to service desk tickets in a timely and efficient manner against SLAsProviding regular updates to colleagues on the status of their technical issuesContributing to the development of new processes and procedures to improve the customer experienceConducting regular system maintenance and updatesCollaborating with the wider IT team and escalating cases where requiredEnsuring compliance with internal IT policies, procedures, and security protocols What success looks like in this role High levels of customer satisfactionFast and efficient resolution of technical issuesEffective collaboration with internal teamsAdherence to service level agreementsContinuous improvement of processes and procedures Skills and experienceProven experience in a technical support or helpdesk roleExperience working in an IT Support environmentExcellent verbal and written EnglishExperience with Microsoft Windows and Office suites, knowledge of macOS desirableFamiliarity with Microsoft 365, Active Directory, Exchange Online, Teams and SharePointKnowledge of basic networking principlesFamiliarity with helpdesk ticketing systemsAbility to prioritise and handle multiple activities at any given timeHighly organised with excellent time management skills and attention to detailAbility to work well in a teamUnderstanding of cybersecurity best practices is desirableWillingness to learn and stay up-to-date with the latest technologiesFlexibility to adapt to changing requirements Other qual
https://www.executiveplacements.com/Jobs/L/L2-Support-Engineer-1256134-Job-Search-01-27-2026-04-08-35-AM.asp?sid=gumtree
11d
Executive Placements
1
Customer Services Representative (UK Market)Empower UK beauty professionals through smart SaaS support and engagementCape Town CBD, Office-based | R18,000 R25,000 per month (CTC)About Our ClientJoin a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the intersection of beauty, technology, and customer success, providing digital tools that empower UK-based users to thrive.The Role: Customer Services RepresentativeThis is an in-office role based in Cape Town, focused on delivering high-quality live chat support to both end-users and business clients in the UK market. You will manage AI-powered chat systems, resolve customer issues, support sales engagement, and contribute to product improvement by identifying common user pain points. Your contribution is critical to ensuring seamless customer journeys, strong retention, and successful platform adoption across the UK user base.Key ResponsibilitiesMinimum 2 years experience in B2B sales or client support, ideally in a SaaS or tech-driven environmentOperate and fine-tune AI-powered live chat systems (e.g., Intercom, Zendesk) to ensure seamless customer experiencesContinuously improve chatbot flows, content, and decision trees based on feedback and analyticsAnalyze engagement data to optimize automation and reduce friction in the support journeyHandle real-time inquiries from UK-based business clients and end-users with empathy and professionalismGuide users through onboarding, account setup, troubleshooting, and advanced feature usageCollaborate with product and onboarding teams to resolve issues and drive long-term customer successIdentify upsell and cross-sell opportunities during live chat interactionsSupport demo scheduling, lead qualification, and provide guidance to prospectsProactively re-engage inactive users to boost platform usage and satisfactionEscalate technical issues in a timely manner, ensuring resolution aligns with service-level agreements (SLAs)Maintain and update internal knowledge base documentationTag and report recurring user queries to inform automation and product improvementsAbout YouMinimum 2 years of experience in client support or B2B sales roles, ideally within SaaS or tech environmentsDirect experience supporting or selling to UK-based clients is essential, with an understanding of local communication styles and customer expectationsConfident communicator with clear, persuasive, and professional English both written and verbalComfortable managing the full sales cycle, including demos, lead nurturing, closing, and onboardingDigitally savvy, with proficiency in Salesforce, Slack, Google Workspace, and Mic
https://www.jobplacements.com/Jobs/C/Customer-Services-Representative-UK-Market-1254813-Job-Search-1-22-2026-9-23-35-AM.asp?sid=gumtree
16d
Job Placements
1
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Our client is a leading distributor of world-class HVAC and refrigeration products across the South African market. They supply advanced cooling solutions, partner with top global brands, and support contractors, consultants, and commercial end users with both product expertise and technical knowledge. They are expanding their Western Cape footprint and require a senior industry professional to drive this strategy.The role is suited to a highly experienced HVAC sales professional with deep relationships across contractors, consultants, Developers, and key commercial clients. You will drive new business, develop high-value accounts, influence specifications, and promote a premium portfolio of HVAC and refrigeration solutions. You will work closely with internal technical teams and play a strategic role in growing market share in the region.Job Experience and Skills Required:Drive sales of HVAC and refrigeration products across the Western Cape, focusing on commercial and industrial customers.Leverage an established industry network to secure new business and strengthen key accounts.Influence specifications by engaging with consultants, Developers, and major contractors.Present product solutions, prepare technical quotations, and support applications with strong technical understanding.Monitor regional trends, identify growth opportunities, and support sales strategy execution.Represent the brand professionally, ensuring excellent customer service and technical support at all stages of the sales cycle.Apply now!If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
https://www.executiveplacements.com/Jobs/S/Senior-HVAC-Sales-Engineer-1240928-Job-Search-01-30-2026-00-00-00-AM.asp?sid=gumtree
8d
Executive Placements
1
Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business.Key Performance Areas:Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time.Perform root cause analysis when troubleshooting.Support enterprise-level applications and systems i.e. Power Apps, O365, Azure, onsite server environment.Daily server checks by means of RMM software to ensure all systems are running optimally.Follow up with suppliers on tickets and faults logged with their service desks.Maintain and administer server storage solutions and network devices.Ensure the security and integrity of the companys IT infrastructure.Perform regular system updates, patches, and backups.Monitor and respond to security incidents and threats.Implement and enforce IT policies and procedures.Maintain the PABX, adding cordless and desk phones.Assist employees with IT-related tickets and provide end-user education on current and new technologies.Assist with developing and maintaining documentation for IT internal procedures and user guides.Ensure all IT-related issues raised by employees are logged before attending to the issue.Maintain 98% company SLA on critical or downtime tickets.Assist with network planning and keeping LAN / WAN documentation up to date.Assist with the evaluation and recommendation of new hardware and software solutions.https://www.executiveplacements.com/Jobs/S/Senior-IT-Technician-IT-Operations-Technician-Seni-1197724-Job-Search-06-26-2025-02-00-15-AM.asp?sid=gumtree
7mo
Executive Placements
1
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Providing support to the finance team, your role will include but is not limited to:Cash book for 2 CompaniesStock GRNsInventory ControlDaily invoicingCosting for importsSupplier invoices and month end recons including payment preparationEvidence of Importation to banksDebtors monthly statementsCredit Card processingDepreciation and fixed asset register maintenanceCredit checks and credit application processingArranging transport for local salesMonth end reportsFollow up on debtors outstanding paymentsEssential requirements:3-year tertiary qualification (finance/accounting related)Proven financial administration/bookkeeping practical experienceAptitude to learn quicklyStrong MS Excel skillsKindly note that by submitting your application for this career opportunity, you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business.Please note that only short-listed candidates will be contacted.Should you not have heard back within a two-week period, please assume that your application was unsuccessful.All job postings are in accordance with our Clients BEE requirements. Please only send certificates when requested to do so.
https://www.jobplacements.com/Jobs/J/Junior-Bookkeeper-1258607-Job-Search-02-03-2026-04-34-18-AM.asp?sid=gumtree
4d
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