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Results for driving jobs jobs in "driving jobs jobs" in Jobs in Cape Town in Cape Town
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Role Purpose:
The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and resolve their query, where a query cannot be resolved immediately on the close loop call it will be logged to the respective area of resolution and theClose Loop Consultant will case manage the query until resolved.
Knowledge & Education:
Matric:Preferred Subjects:
Maths/Maths LiteracyAccountingBusiness StudiesKnowledge of telecoms / Technology /Digital industry desirableNumeracy
Experience:Min 6 months call centre experiencePrevious Call Centre, Retail, customer facing experience highly recommendedGeneral understanding of complex billing and payment concepts, credits and rebates and re billing calculationsSkills & Competencies:Ability to multi-task between digital and frontline communication channels (chat, inbound and outbound)Multi-Screen NavigationOral and Written Communication Business writing chat skill requiredCustomer Service OrientationAttention to Detail (Generic)Problem SolvingAdaptabilityResilienceBe able to apply effective listening, questioning & probing skills to develop and comprehensively understand the customer’s requirementsIdentify areas that impact customer experience and provide insight to internal and Vodacom Improvement teams to drive Improvement opportunities.
Language:English proficientClear well-articulated
Working Hours: (subject to change based on operational requirements) Monday – Friday ( 08:00- 17:00) (subject to change based on operational requirements
https://www.ditto.jobs/job/gumtree/1076293714&source=gumtree
4h
Higgovale1
SavedSave
TTEC is seeking an experienced Talent Acquisition Specialist to join our Enterprise Services team to start asap. Our Talent Acquisition team brings significant value and contribution to our company by differentiating our brand within the community and strengthening the company through the addition of talented and passionate people.
What you’ll be doing:
You’ll be managing the full-cycle recruitment for management, professional and executive hires within a specific business segment. This role is responsible for the sourcing, interviewing and selection of candidates for various levels of positions promoting a work environment that openly embraces individuals with diverse backgrounds and experiences. You will actively search for the brightest candidates utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values.
What you’ll bring to us:
Develop effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methodsPartner with hiring managers to understand the skills and background required for each opportunity, providing expert advice and coaching throughout the recruitment processLead candidates through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision and values of extraordinary customer (candidate) experience.Actively utilize all recruitment channels to form a knowledge base of where to find the best candidates for each particular role in order to consistently generate a healthy pipeline of high quality candidatesGuide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions, teaming closely with both to understand team dynamic and cultureUtilize best practice methods, communications and processes which reflect our principals and standards of a world-class talent acquisition organizationDevelop a thorough understanding of TTEC, our value proposition, our segment and our values in order to qualify candidates and articulate our business
What skills you’ll need:
2-3 years’ experience of full life cycle recruiting, preferably with a combination of agency and corporate experience including 1 years experience working on complex, high level searches targeting Director level and aboveExcellent independent sourcing skills with experience and curiosity about the latest recruiting technologies and platforms, above and beyond job boards and LinkedInNationwide recruiting required, global experience preferredA sense of urgency and a relentless drive to find and connect with the best talentPrevious experience managing the recruiting and documentin...
https://www.ditto.jobs/job/gumtree/1769998169&source=gumtree
4h
Higgovale
1
SavedSave
Main Goals & Objectives? Provide client communication as well as communication to production team? Confirm jobs as per defined by Pixelfaerie process? Adhering to all stipulated production and communications processes? Complete administrative documents, supplementary to the jobs? Ensure highest level of quality production output by adhering to client SLA requirements and owninternal quality criteria as part of the production process and as part of the defined KPI’s
Technical Competencies? Microsoft Office Proficiency? Proven experience in a customer service role? Industry related knowledge, specifically analytical? Graphical experience and knowledge advantageous? Passed Matric | Grade 12 or equivalent? Demonstrated ability to meet KPI’s as per agreement with Line Managers? Excellent communication skills? Proficiency in use of company specific software
Personal Competencies? Strong interpersonal | communication skills? Proven negotiation skills? Strong administrative skills? Strong dedication, self-motivation, self-drive and self-discipline? Results orientated, and deadline driven? Excellent time management skills? Attention to detail? Analytical as well as graphical approach to document production? Consistent high level of communication? Ability to handover jobs without loss of information? A proactive approach for continual personal development and improvement
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjYyOTM3NjQ3P3NvdXJjZT1ndW10cmVl&jid=377173&xid=2662937647
4h
1
The individual will demonstrate strong and proven background in L&D and Operations, and unsurpassed organisational and administrative skills, and will join an extremely successful and fast-paced L&D division.
The Learning & Development role is both an internal, and external client facing role, with external clients.
Background
Experience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAExperience in government grants programsPrevious SDF experienceCreation of academy would be advantageousExtensive knowledge of US Property & Casualty Insurance (Preferable Intro 320 & AINS 21 Certification) Expertise in Content designing and developmentFamiliarity with traditional and modern training methods (mentoring, coaching, Virtual, on-the-job or in classroom training, e-learning, workshops, simulations etc)Ability to do research and produce research documents on US, UK Insurance IndustryInsurance related training background
Responsibilities for Learning & Development Manager
Keep track of a vast number of concurrent L&D initiativesManage nuances across the demands of different external clients and government institutionsReport on L&D initiative progress to internal and external stakeholdersTake responsibility for communication with clients, and managing expectationsObserving and noting learner successes, for feedback to businessProject Administration including updating of central document/training material repository, WSP/ATR submissions and SA compliance attendance registersDocument filing and preparation of course materialsTraining Scheduling – booking rooms and/or MS Team Meetings for L&D initiativesDriving Insurance certification in SA GeographyEngagement should show on the reports and the learnings (driving internal learning strategies, LMS, STC & Infinity)Manage CD projects for the SA geography Good reporting skills – should be able to effectively report out the progress of initiatives (Strong Ms Excel, PPT and Word Skills) Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on themTo conduct TNI & TNA with stakeholders leading to Identifying and assessing future and current training needsIdentify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managersDrive closure of training programs with expected outcomes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDQ4NDgzNjE1P3NvdXJjZT1ndW10cmVl&jid=370511&xid=1048483615
4h
1
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We are currently on the lookout for a Display Manager to join the Ditto Hire / Ditto Jobs product team. In this role, we are looking for an individual who can help us drive our media revenue across our core products and help us with our overall media strategy. You will be responsible for three of our products and work alongside brilliant people.
About us
Ditto is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. Our mission is to create better connections between people looking for a new challenge and companies hunting top talent. If you are ready to go to the moon, Ditto is the company to help you get there.
What you’ll do:
Manage Google Ad ManagerOptimize publisher revenueIdentify new media opportunities across our productsSet up and manage paid media campaignsBuild out a long-term media strategy
What Well Give You
Competitive compensationComprehensive time-off & generous leave policiesExcellent working environment with exceptionally smart peopleCollaborative, transparent and fun office cultureAccelerated professional developmentConstant learning and improvement
Sound good? Apply and let’s change the way people find work.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MzA1NjMwNzI/c291cmNlPWd1bXRyZWU=&jid=1224025&xid=730563072
4h
Higgovale1
SavedSave
Job description
We are currently looking for a senior PHP web developer to help us continue to build our products and services. Together with a team of young, enthusiastic creatives and developers, you will develop new tools, maintain and expand existing services and help improve usability and conversion. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. It’s key that you’re experienced with the Laravel framework.
We require a strong back-end developer who:
Is driven to produce awesome products/solutionsLoves solving problems and making things better, stronger and fasterCan identify both technology- and business opportunities
The ideal candidate is someone who will:
Develop innovative algorithms for our web applicationsWork on a very fast growing projectContinuously ship new functionalities and develop deliverables according to requirementsDevelop and run production system in high-availability and high-performance environmentsBuilding reusable code and libraries for future useYou believe that great quality code is the result of team effort. You have a positive attitude toward team Planning, pair programming, TDD and Lean/Agile Practices.You feel the drive to always want to optimize the application for maximum speed and scalability
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDYyNjM1MjQ5P3NvdXJjZT1ndW10cmVl&jid=1317250&xid=2062635249
4h
Higgovale1
Lead Human Capital and Talent Acquisition related functions for an iconic international brand setting up operations in the South African BPO Sector. Bring innovation and solutions regardingpeople management to positively impact business results. Act as the main point of the contact for the employees and managers operating at specified accounts and sites, proactively supporting the delivery of HR processes to operations.
Job Description• Understand all key business initiatives and goals for each supported business unit• Actively identify gaps, and manage risk• Proactively implement human capital solutions to challenges affecting the success of the business• Develop a Trusted Advisor relationship with key leaders at multiple levels within each supported business unit. Effectively partner with and leverage corporate support teams • Drive performance improvement plan, implement positive changes in the people management • Design and maintain organization vitality charts as the performance of the business unit improves • Challenge the organizational structure of the internal client and propose changes • Act as the ultimate point of contact for all escalated Human Capital issues.• Participate as a member of task forces in corporate-wide human capital and other people initiatives requiring a human capital perspective• Achieve 100% of assigned hiring goals by executing a recruiting plan using a core team of TA specialists.• Manage a strategic and tactical sourcing plan to support specific hiring goals• Manage, develop and maintain the communication flow and strategic partnership between the Talent Acquisition team, corporate support teams and internal and external stakeholders• Improve the key success metrics associated with hiring goals• Ensure compliance with recruitment best practice • Act as a Legal Representative on behalf of company in all human capital/ labourmatters• Assist in forecasting resource requirements and ensure that recruitment campaigns are carried out in a timely manner to ensure that sufficient resources are in place to achieve agreed contact centre service, sales and quality targets• Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes• Work with IT and infrastructure to ensure optimal operational efficiencies• Ensure all infrastructure meets agreed SLA standards.Requirements• Recent experience in a similar role ideally within a BPO Contact Center or similar services company.• Bachelor’s Degree • 5+ years’ experience as an HR business partner or HR Manager providing operations support • Knowledge an...
https://www.ditto.jobs/job/gumtree/3203824758&source=gumtree
4h
Higgovale
1
SavedSave
MECHANICAL FITTER – SA STEELWORKS
AIRPORT INDUSTRIA – CAPE TOWN
SA Steelworks has a position for a qualified, committed, hardworking and motivated Mechanical Fitter in the Fitters Department at our SA Steelworks Division in Cape Town. The successful applicant will report to the Fitters Manager.
Responsibilities will include, but are not limited to:
Implementing Company maintenance procedures, including:
Conducting inspections on all plant machineryConducting routine planned and preventative maintenanceWorking through a computerised maintenance management systemAttending to breakdowns when requiredSetup and adjustment of machinery/equipmentGeneral housekeepingAdhering to Occupational Health and Safety Act
Fit and assemble metal parts, tools or sub-assemblies, including welding or brazing partsSet up and/or operate hand and machine tools and welding equipmentExamine detailed drawings or specifications to advice with regard to job, material and equipment requirementsCheck accuracy and quality of finished parts, tools or sub-assemblies.Provide coaching to semi-skilled staff
Machinery responsibilities will include, but are not limited to:
Industrial gearboxes, pinion boxes and flywheelsIndustrial shearsPinch rollersBearing housing assembliesBelt conveyors, drives, pulleys and rollersRoller table conveyersVibration tablesHydraulic and lubrication systemsAutomatic wire tying machinesElevatorsElectric, liquid and gas fuelled furnacesEvaporative coolersMobile and driven machinery
Abilities & technical competencies required:
Ability to work in challenging conditionsAble to work at heightsAble to work in a teamAble to work independentlyGood communication skillsSafety consciousWorking knowledge of OHSAExperience working in the steel industry will be advantageousWorking knowledge of C-Works, SAP, API Pro or similar CMMS
Applicants must have the following qualifying criteria:
Red Seal Trade Test qualification in FittingMinimum 5 years’ post trade test work experience in a manufacturing or production environmentKnowledge of typical power tools used in the tradeStrength to handle materials, tools and machinesGood hand-eye coordinationWillingness to work overtimePerform standby and call out dutiesIn good health, physically fitOwn reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTg5NjI3ODc0P3NvdXJjZT1ndW10cmVl&jid=1690105&xid=4189627874
4h
Higgovale
1
SavedSave
Our client is looking for a Financial & Payroll Administrator to join their team.
Duties & Responsibilities:• Daily maintenance of schedules (Credit note listing, Delivery Note Schedules, Foreign Creditors, etc)• Customer account creation on Syspro and maintenance of customer accounts• Performing credit checks on new customer accounts• Customer Invoicing• Assisting with processing of Cashbooks• Sending out monthly statements to customers• Assisting with capturing payments on banking system• Circulating open sales report to sales team• Credit card processing and reconciliations• Data capturing and processing of weekly and monthly payrolls• Completion of pension fund report by the 7th of new month• Monthly completion of EMP 201 (PAYE, SDL, UIF & ETI)• Managing of monthly payroll reports• Processing of payroll according to internal policies, procedures, and work instructions• Performing proper calculation of taxes, deductions, and associated SARS submissions• Participating in year-end process including year-end adjustments, year-end tax statements and review of year-end tax filing information• Attending to payroll queries received from employees• Maintaining accurate record keeping• General admin assistance to the finance team• Assisting with year end and periodic audits• Adhoc duties and miscellaneous duties as prescribed by Management
Key Skills• Exceptional organisational skills and a high attention to detail• Deadline driven and ability to perform under pressure whilst maintaining high energy and concentration levels• Ability to work independently without supervision, on own initiative; be proactive and have a self-driven work ethic• Good prioritizing skills, time-management skills and systematic way of working• Must be computer literate in MS Office; Excel, Word, and Outlook (Intermediate Excel skills, Pivot tables and V-Look Ups)• Excellent interpersonal and communication skills• Excellent professional written & verbal communication skills in English• A high level of accuracy and numerical skills• Must be able to work in a team, but should be able to drive progress as an individual• Reliable and trustworthy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzQ2MTU1MDc4P3NvdXJjZT1ndW10cmVl&jid=375396&xid=1746155078
4h
Higgovale
1
Our client is looking to recruit a permanent Applications Portfolio Manager, within the Merchandise and Supply Chain area, which forms part of the IT department based at our Head Office in Woodstock, Cape Town.
Job Purpose:Ensure that business strategy is enabled, shaped and supported through the delivery of robust, cost conscious and architecturally sound IT solutions; whilst delivering best-in customer experience and service.
Purpose and Objectives• Ensure and drive alignment and delivery of IT enablement projects• Contributing to the IT strategic roadmap• Ensure service and support SLA’s are met for line of business• Assume accountability for accuracy of cradle-to-grave data flows for all processes• Manage financials within budget (Opex and Capex)• Create conducive delivery environment for high performing team• Pro-actively manage key business stakeholders• Effective engagement with senior managers both in IT and respective business areas
Minimum requirementsJob related knowledge• Retail experience• Merchandise and Supply Chain systems• IT systems and solutions experience• Extensive experience dealing with 3rd party services• DevOps experience• IT Application delivery experience• SOA experience• ITIL knowledge• Financial ability• Project delivery / Management experience• Presentation experience• Policy and procedure crafting - Negotiation and prioritisation experience• Working with senior stakeholders and colleagues
Job experience• 6-8 years IT management experience• 3-5 years retail experience
Education• BCom or 3yr IT Diploma• PMBOK or Prince 2 - Desirable• On-going management training - Desirable
Competencies• Deciding and Initiating Action• Persuading and Influencing• Delivering Results & Meeting Customer Expectations• Working with People• Adapting and Responding to Change• Coping with Pressures and Setbacks• Formulating Strategies and Concepts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQ5MDg0MjQwP3NvdXJjZT1ndW10cmVl&jid=1556627&xid=2249084240
4h
Higgovale
1
SavedSave
Data engineers create robust and scalable compute environments, allowing their teams to bring advanced data-driven technologies to their users. Their data engineers constantly challenge themselves to build more effective architectures, flex their dev skills and help us drive value from their clients data.
Strong Data engineers will have a mix of the following
An ambition to design data-driven applications with an ability to assess tradeoffs in architectural decisionsSeveral years experience using Python, or similar, in production contextsFluency in reasoning about relational and non-relational databases, with strong experience in SQLExperience with distributed computing tools (Apache Spark, Hive, Kafka, etc.)Several years experience developing in cloud environments, especially Azure
We are open to candidates from non-traditional backgrounds, so please reach out if youre curious. With our accelerating growth, we will be recruiting at multiple levels of seniority and experience.
We are also interested in hearing from experienced software engineers who are interested in transitioning into data engineering.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MjgyOTg3Mjg/c291cmNlPWd1bXRyZWU=&jid=1617854&xid=728298728
4h
Higgovale
1
SavedSave
Job Purpose:To design, develop and implement the IT business intelligence, integration and data enablement strategy, aligned to the group and IT strategy in order to support business operations.
Job Objectives
To develop and implement an integrated IT business intelligence, data enablement and integration roadmap in line with group and IT objectives.To align delivery of IT data enablement, service and change management plans to support delivery of business strategy.To develop and manage delivery of the service management framework and processes in order to enable up-time service and quality.To assess and document current IT landscape and integration points, identify areas of suboptimal operation and provide recommendations for improvement to ensure optimal operations. To drive delivery of IT change and release management processes for all IT business projects in line with business requirements, policies, standards and best practice.To monitor, evaluate and report on SLA management and collaborate with internal, externaland 3rd party providers to ensure delivery of agreed services and levels.To conduct research on the industry trends and best practices and identify opportunities for improvement and innovation in order to meet business objectives.To drive adherence to governance processes, standards and group policies to mitigate business risks.To manage financial, human and other resources in order to deliver the operating plan and achieve business objectives
Job related skill
Project managementDevOpsNegotiations skillsInterpersonal CommunicationStrategy development and implementationIT Application developmentBI and integration managementPeople management (D)Presentation skills (D)Verbal and written communication skills (D)Budgeting and finance management (D)
Job experience
5 years senior IT leadership experience3 years managing BI and Integration team/ function.5 years’ leading IT service operations/ management team/function5 years’ experience data management3 years IT project management experience5 years IT application development and support experience3 years’ retail experience (D)3 years’ enterprise architecture leadership experience. (D)5 years’ experience managing a team/ team responsible for architecture design, systems lifecycle/infrastructure planning and operations. (D)
Education
3-year tertiary degree or diplomaBI, MDM, Integration certifications (D)Post graduate degree or qualifications. (D)Leadership development. (D)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzY0NTk2NjU1P3NvdXJjZT1ndW10cmVl&jid=1651568&xid=1764596655
4h
Higgovale
1
SavedSave
The Micros Field Technician (MFT) is required to install, maintain and support the product to his/her assigned area of expertise to the satisfaction of our clients, employees and management.
Primary Responsibilities for the Role
Product Knowledge
Keep updated on new technologies available, both on MICROS software/hardware products, third-party software/hardware products, as well as general IT technologies, related to our industry.Regularly visit the corporate websites, www.micros.com, www.micros.co.za, to keep informed about corporate developments and news.Read the published ‘Product Marketing Announcements’ (PMA) on a regular basis.Pass any certification examinations as required by Management.Every MFT is expected to be able to install assigned products according to MICROS standards and to the complete satisfaction of our clients and Management.The MFT is required to pass on any new acquired skill/knowledge to other MFT’s verbally, via email, fax or memorandum.The MFT presents training courses to other MFTs as required.Must be able to configure a complete database of the assigned products and provide a working solution for the client (i.e. network connectivity, drive mappings, systems parameters, etc.).
Support
Each MFT is required to support the products assigned to him/her.Clients on ‘Stop Support’ are not to be supported without authorization by Management.All support calls are to be logged on the in-house call logging system according to the Micros logging standards.MFT to be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.The MFT must assess the problem and assign a correct priorityAll logged calls are too updated timeously.Ensure timely resolution or assignment of call within the Micros SLA commitmentsClients are to be provided with the call log ID.Be responsible for interaction with customers via email, telephone, fax, PC Anywhere etc. Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.Maintain all documentation required by Micros SA. Assist with implementing, testing and writing any documentation that may be required.Ensure that ALL equipment is checked in and out and properly maintained
Support Calls
Once a call is assigned, the technician must take ownership of the call and it remains his or her responsibility to resolve the call, unless instructed otherwise.Manual dockets must be issued to the customer and completed in full and accurately. The log number is then to be written on the manual docket.No manipulation of charges may b...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzc2OTczMDkxP3NvdXJjZT1ndW10cmVl&jid=1156098&xid=3376973091
4h
Higgovale
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202421
4h
Other
1
SavedSave
We invite candidates to apply for the Code 14 Driver position for our client in the Truck Industry based in Kraaifontein Cape Town.
Duties:
Collect and deliver customer trucks to a variety of suppliers.
Collect and drop off customers trucks.
Take trucks for roadworthy and weighing.
Register and license trucks as and when required.
Travel to various destinations in and around Cape Town to collect and deliver trucks.
At times collect and deliver trucks to other provinces outside of the Cape Area and prepare to work overtime as and when expected.
Must be capable of doing a weekly stock take.
Make sure vehicles on display are clean and parked in an orderly manner.
Requirements:
Matric
EC1 & PDP
5 years experience driving extra heavy trucks
Own reliable transport
Read and Write English
Confident and proactive approach-anticipates issues and
requirements
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjEyNS9BSw==&jid=1822259&xid=E.L002125/AK
4h
Other
1
SavedSave
QUALIFICATIONS:
A portfolio of past work showcasing editing skills.Grade 12/Matric.Tertiary Education is advantageous (Relevant qualification in Video Editing).
ESSENTIAL KNOWLEDGE AND EXPERIENCE:
5-10 years’ experience in video editing.Knowledge/understanding of storytelling principles.Knowledge of full video production processes.
ESSENTIAL SKILLS:
Well-developed storytelling skills.Excellent editing skills. (Adobe suite).Able to show creativity on screen.Relate well to people and show evidence of good teamwork.
RESPONSIBILITIES:
Aligns the edit with the Director’s vision (working with the Director).Tells a creative, compelling story on the timeline (Editing).Working with audio in the edit and working with an Audio Engineer to enhance the story with music and sound design.Grading the edit to enhance the look of the video and help drive the story.Combining graphics and text into the edit. (After Effects experience is advantageous).
Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTIxODc4NTYyP3NvdXJjZT1ndW10cmVl&jid=1583507&xid=2521878562
4h
Higgovale1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of expe...Job Reference #: 202643
4h
Other1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202420
4h
Other
1
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Candidate Requirements:Grade 12Tertiary qualification in travel/ tourism is an advantageField Guiding experience will be highly advantageous Should have 3-5 years of Customer Service Experience with sales (face to face or telesales)Must have 4x4 and camper van rental sales experience Must have a strong knowledge of Africa and self-drive destinationsShould be Computer Literate (MS Office / Google Workplace)Knowledge of Tourplan system is advantageous Must have drivers licence and own transportShould have excellent communication skillsMust have good time management, problem solving and organisational skillsThis is a live-out position, office based (Monday to Friday and working some weekends)Salary: R14,5kpm plus commission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzIwNzA5Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1862039&xid=1109_207092
4h
Other1
SavedSave
Job Description: Overall working knowledge of ships agency operations, ships husbandry and cargo working with focus on bulk minerals and ores, break-bulk, liquids, container vessels and passenger liners.Overall working knowledge of Clearing & Forwarding requirementsGood knowledge of the port and shipping industrySeek commercial opportunities and develop business opportunitiesAttend to all aspects of vessel planning and operations in line with required ships agency standardsSound commercial knowledge regarding Port Agency OperationsSound knowledge of TPT TOG (Terminal Operating Guidelines) and TNPA Berthing PolicySubmit reports when required and meet deadlinesAttend to vessel documentation and office admin, in accordance with customer requirements, S.O.P.s and Company Policy and conduct S.O.P. educational workshopsIdentifies opportunities internally with focus on service quality and continual improvementUses IT for controlling and improving work resultsEstablish and maintain effective relationships with superiors and colleaguesBuild relationships with customersAttend to Principals requirements with determination and eagernessMaintain a high-profile on board vesselsManage vessel funding, cash flow and port disbursement requirements in line with all financial policies and internal controlsManage month end financial requirements for the BranchProduce detailed and accurate management reportsManage appointment, performance, invoicing and payment of sub-contractorsManage and monitor all team functions including expenditureAbility to look at logistics chains and form synergies ensuring that the entire operation is effective and efficient not only the ship sideMaximise team efficiencies, spirit and participationMarketing gathering of trends and cargoes moving through the port and look for new business opportunitiesMust be prepared to travel both local and international.Job Requirements: Minimum of a matric (Grade 12) level of educationICS qualification or equivalent, Marketing, Management Diplomas / CertificatesMinimum of 10 years ships agency industry experience is requiredSuperior management, specifically people skillsExcellent interpersonal and communication skillsUnderstanding of INCO terms and market dynamicsSound knowledge of all facets of Ships AgencyAbility to implement company policies and SOPsHand on management style with strong wharf presenceSuperior level of English Literacy and Numeric ability essentialComputer literacy (MS Office Excel, PowerPoint, Outlook)Develop and maintain excellent internal and external customer relationshipsKnowledge and understanding of disbursement accounting, budgeting and management reportingMeticulous, accurate and conscientiousAbility to analyse and provide full detailed reports on various situations and market trendsAbility to work under pressure and work extended hours when necessaryValid Code 08 Drives License
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzIwODAzOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1861416&xid=1108_208039
4h
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