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Results for customer relations assistant in "customer relations assistant" in Jobs in Cape Town in Cape Town
1
Customer Support RepresentativeMonatgue Gardens & Century City (2 Locations) We are looking for a proactive and customer-focused Customer Support Representative to join our team. If you excel at problem-solving, communication, and ensuring customer satisfaction, this is the perfect opportunity for you.Responsibilities:Customer Support & Issue ResolutionServe as the first point of contact for customer inquiries via email, phone, and chat.Address and resolve customer concerns promptly and professionally.Escalate complex issues to the relevant teams when necessary.Maintain detailed records of customer interactions and resolutions.Order & Inventory SupportAssist customers with order tracking, returns, and exchanges.Collaborate with the logistics team to resolve shipping and inventory-related inquiries.Provide accurate product information and availability updates.Communication & Team CollaborationWork closely with sales and account management teams to ensure seamless customer experiences.Relay customer feedback to internal teams to improve products and services.Foster a positive and solution-oriented team environment.Reporting & Process ImprovementTrack and report common customer issues to identify trends and areas for improvement.Suggest process enhancements to improve efficiency and customer satisfaction.Key Skills:Strong problem-solving and conflict-resolution abilities.Excellent verbal and written communication skills.Proficiency in Microsoft Office (Excel, Outlook) and CRM systems.Patience and empathy when handling customer concerns.Ability to multitask and prioritise in a fast-paced environment.Minimum Requirements:1 - 2 years of experience in customer support, retail, or a related role.A degree or diploma in Business, Communications, or a relevant field (preferred but not essential).Experience with CRM or helpdesk software is a plus.Strong organisational skills and attention to detail.Ability to work independently and as part of a team.
https://www.jobplacements.com/Jobs/C/Customer-Support-Representative-Cape-Town-1196514-Job-Search-6-23-2025-4-21-45-AM.asp?sid=gumtree
8mo
Job Placements
1
JOB DESCRIPTIONThe Assistant Branch Manager focuses on assisting and supporting the Branch Manager with the planning and managing of the branch’s operations and staff. The Assistant Branch Manager, with the guidance of the Branch Manager, is responsible for leading a team to ensure that operational requirements are met. Compliance with the Second Hand Goods Act, maintaining good customer relations, and acting with integrity are crucial for this role. The Assistant Branch Manager must be able to manage the branch on his / her own if necessary.Responsibilities will include, but are not limited to:Ensuring all operational processes and procedures are strictly followedMaintain good customer relations and ensuring customer satisfactionEnsuring that the scrap metal is purchased at the correct gradeEnsuring records are updated and reconciled accurately for all items purchased and dispatchedEnsuring Company policies and procedures, and health & safety regulations are adhered toLead and supervise a team in order to achieve operational requirementsMotivating staff on a continuous basis.Ensuring that assistants thoroughly inspect scrap to be purchasedEnsuring that the requirements of the Second-hand Goods Act are complied with when buying scrap by accurately recording all information required under the ActFollowing clear and reasonable instructions from managersApplicants must have the following qualifying criteria:Minimum Grade 12 or equivalentComputer proficiency in Microsoft Word, Excel and OutlookGood numeracy skillsGood communication skillsFluent in EnglishAbility to work quickly and under pressureAt least 3-5 years applicable managerial experienceValid driver’s license and own reliable transportQualifying Attributes:Self-motivated, accurate, goal orientated and attention to detail.Eager to learn and develop.Able to analyse and implement verbal and written instructions.Ability to multi-task and manage a demanding workload in a pressurised environment.Ability to work independently and within a team.Ability to meet deadlines and deliver results (time management).Strong sense of integrity and honesty.
https://www.jobplacements.com/Jobs/A/Assistant-Scrap-Metal-Branch-Manager-1267199-Job-Search-03-02-2026-03-00-15-AM.asp?sid=gumtree
1d
Job Placements
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1
Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES): Sell products by establishing contactMaintain and develop relationship with customers by providing support, information, and guidanceRecommending solutionsVisiting and quoting customersFollowing up on quotationPrepare reports by collecting, analysing, and summarizing informationMaintain quality service by enforcing company standardsInvoicing customers and order stock to complete customer back ordersDoing deliveries when neededFollowing up on customer back ordersCompleting customer planning and visits.Doing cold calls to expand customer baseArranging and doing demos on welding machinesAttending to all job-related administrationAttending to all ad-hoc duties required by managementAbide by the companys SAs Safety, Health, and Environmental policies and proceduresReach monthly targets and GPs as discussed by Management and according to contract monthlyACADEMIC REQUIREMENTS & EXPERIENCE: Minimum Qualification: MatricTertiary Qualification: Will be advantageous.Experience: Minimum 5 years Other:Code 8 drivers licenceWorking with customers and maintaining customer relationsSales experienceExperience in the welding industryProblem solving skillsAbility to adapt to environmentAbility to plan route for the week and visit customers accordinglyTime managementKNOWLEDGE, SKILLS & ABILITIES: Welding machinesWelding consumablesGas and gas cutting equipmentPower toolsLifting equipmentGeneratorAbrasivesSpares Hand toolsPlasma systemCompressors The Client Offers: Competitive Market related / NegotiableCell AllowanceCommissionFuel Card / Company use Please Note: Own reliable Transport required.
https://www.jobplacements.com/Jobs/E/EXTERNAL-SALES-REPRESENTITIVE--Cape-Town-1264937-Job-Search-2-23-2026-6-38-19-AM.asp?sid=gumtree
8d
Job Placements
1
Our client is a leader in sealants and adhesives, silicone and non-silicone chemicals tailored for both industrial and food-grade applications, as well as a comprehensive line of industrial and household cleaning solutions.Responsibility:They are looking for an Internal sales Rep to join their dynamic team.
Knowledge of sealants, adhesives, bonding and plastering agents
Previous experience in the DIY, Construction and Hardware Retail sector
Knowledge of Anti-foams, Emulsions, Foam Control Agents, and Silicone fluids.
Basic duties, but not limited to:
Meeting with clients
Cold calling and prospecting
Building and maintaining relationships
Meeting with clients
Assisting with quotations
Providing excellent service to customers
All related admin
Requirements:
Product Knowledge
Grade 12
Accpac, Syspro
Client Offers:
Basic market related salary
Please send your CV and salary expectation to Pieter – Email: careers@servicesolutions.co.zaConsultant Name: User User
6h
Service Solutions
1
Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES): Sell products by establishing contact Maintain and develop relationship with customers by providing support, information, and guidance Recommending solutions Visiting and quoting customers Following up on quotation Prepare reports by collecting, analysing, and summarizing information Maintain quality service by enforcing company standards Invoicing customers and order stock to complete customer back orders Doing deliveries when needed Following up on customer back orders Completing customer planning and visits. Doing cold calls to expand customer base Arranging and doing demos on welding machines Attending to all job-related administration Attending to all ad-hoc duties required by management Abide by the companys SAs Safety, Health, and Environmental policies and procedures Reach monthly targets and GPs as discussed by Management and according to contract monthlyACADEMIC REQUIREMENTS & EXPERIENCE: Minimum Qualification: MatricTertiary Qualification: Will be advantageous.Experience: Minimum 5 years Other: Code 8 drivers licence Working with customers and maintaining customer relations Sales experience Experience in the welding industry Problem solving skills Ability to adapt to environment Ability to plan route for the week and visit customers accordingly Time managementKNOWLEDGE, SKILLS & ABILITIES: Welding machines Welding consumables Gas and gas cutting equipment Power tools Lifting equipment Generator Abrasives Spares Hand tools Plasma system Compressors The Client Offers: - Competitive Market related / Negotiable- Cell Allowance- Commission- Fuel Card / Company use Please Note: Own reliable Transport required.
https://www.jobplacements.com/Jobs/E/EXTERNAL-SALES-REPRESENTITIVE-Cape-Town-1264529-Job-Search-2-23-2026-2-30-07-AM.asp?sid=gumtree
9d
Job Placements
1
About our team and business at Kerston Foods:As a leading force in the food distribution industry in the Western Cape, Kerston Foods thrives on innovation, sustainability, and visionary long-term strategies that set us apart. With an ever-expanding presence, a committed workforce, and an infectious team spirit, were not just a company; were a dynamic growth engine. When you join us, you step into a world where personal growth is nurtured, and where you have the freedom to shape, implement, and drive new ideas across our organization. At Kerston Foods, we encourage a culture of curiosity and accountability, where questioning is a superpower that leads to innovative solutions, ultimately enhancing our business operations.Purpose:To constantly define and analyse KF target market and identify prospective customers and convert potential customers to loyal returning customers. Continuous engagement with existing clients to ensure that they are satisfied with the customer services and products supplied. Increasing sales by developing and maintaining relationships with customers and clients. Analysis and forecasting services product and service needs to guide sales & marketing strategies, as well as procurement & warehouse planning, with consistent feedback and engagement with these departments. Provide support to sales team by providing customer related information for decision making and establish customer specific solutions.Responsibilities:Customer retentionAnticipate customer needs and proactively flag problems before they surface and assist team by escalating, reproducing customer issues until a solution is reached. Gather and analyze data in order to understand problems and address them proactively. Uphold and maintain good customer relationships - value added engagements. Coordinate with team to ensure customer problems and queries are resolved according to set standards and expectations. Retain customers using customer service methods. Customized specific approach and solutions suitable for KF customers. Conduct frequent assessment or gap analysis to maintain customer satisfaction by ensuring suitable customer service and products are provided to customers. Provide assistance and recommendations to sales team to ensure our strategies and approaches remain relevant and can satisfy customer needs. Build relationships with customers providing them with solutions.Sales EffectivenessDrive sales strategies provided by utilizing cross selling and upselling methods to achieve targets. Identify current sales process bottlenecks and inconsistencies for improvement and development. Identify opportunities to increase sales using strategies that provide more value, give the customer more benefits, and create a better overall experience. Assess customers to help you understand customers’ needs to uncover pro
https://www.jobplacements.com/Jobs/E/External-Customer-Solutions-Consultant-1265880-Job-Search-02-25-2026-03-00-15-AM.asp?sid=gumtree
6d
Job Placements
1
1
Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):- Sell products by establishing contact- Maintain and develop relationship with customers by providing support, information, and guidance- Recommending solutions- Visiting and quoting customers- Following up on quotation- Prepare reports by collecting, analysing, and summarizing information- Maintain quality service by enforcing company standards- Invoicing customers and order stock to complete customer back orders- Doing deliveries when needed- Following up on customer back orders- Completing customer planning and visits.- Doing cold calls to expand customer base- Arranging and doing demos on welding machines- Attending to all job-related administration- Attending to all ad-hoc duties required by management- Abide by the companys SAs Safety, Health, and Environmental policies and procedures- Reach monthly targets and GPs as discussed by Management and according to contract monthlyACADEMIC REQUIREMENTS & EXPERIENCE:Minimum Qualification: MatricTertiary Qualification: Will be advantageous.Experience: Minimum 5 years Other:- Code 8 drivers licence- Working with customers and maintaining customer relations- Sales experience- Experience in the welding industry- Problem solving skills- Ability to adapt to environment- Ability to plan route for the week and visit customers accordingly- Time managementKNOWLEDGE, SKILLS & ABILITIES:- Welding machines- Welding consumables- Gas and gas cutting equipment- Power tools- Lifting equipment- Generator- Abrasives- Spares Hand tools- Plasma system- Compressors The Client Offers: Competitive Market related / NegotiableCell AllowanceCommissionFuel Card / Company use Please Note: Own reliable Transport required.Please send your CV and salary expectation to Pieter, email:
https://www.jobplacements.com/Jobs/E/External-Sales-Representative-Century-City-1265121-Job-Search-2-23-2026-7-57-31-AM.asp?sid=gumtree
8d
Job Placements
1
REQUIREMENTSMinimum education (essential):National Senior Certificate (Matric)Qualified Electrician Red Seal Trade Test CertificateDiploma or Higher Diploma in Electrical and/or Mechanical Engineering (advantageous)Minimum applicable experience (years):35 years relevant technical experienceRequired nature of experience:Installation, repair, and servicing of poultry and piggery equipmentElectrical wiring, distribution boards, and fault findingProgramming and commissioning of technical equipmentAttending to breakdowns and after-hour calloutsWorking in agricultural or industrial environmentsSkills and Knowledge (essential):Strong electrical and mechanical fault-finding skillsKnowledge of Health & Safety practices and proceduresExperience with SKOV, CODAF or similar systems (advantageous)Strong administrative and reporting abilityComputer literacy (MS Office & relevant technical software)Other:Willingness and Flexibility to travel and to attend after-hours callouts when required.Valid drivers license and own reliable transportProficient in English (Afrikaans advantageous)KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVESInstallations & CommissioningInstall poultry and piggery equipment according to customer specificationsInstall electrical wiring, distribution boards and related systemsAssist with project commissioningEnsure installations comply with safety standards Repairs, Maintenance & Fault FindingDiagnose electrical and mechanical faultsConduct repairs and preventative maintenanceTroubleshoot and resolve technical issues efficientlyAttend breakdowns and after-hour callouts Customer Support & Field ServiceConduct regular site visits and inspectionsProvide on-site customer supportResolve customer queries and technical concernsMaintain strong client relationshipAdministration & ReportingComplete job cards accurately and timeouslyProduce detailed service and installation reportsMaintain technical documentationAssist with stock taking where requiredOperational Support & ComplianceAssist Operations Manager and installation teamsOversee ongoing projects when requiredMake ad hoc stock deliveriesAdhere to Health & Safety standards and proceduresStay updated with technological developments in the industry
https://www.jobplacements.com/Jobs/E/Electrician-1266321-Job-Search-02-26-2026-04-01-58-AM.asp?sid=gumtree
5d
Job Placements
1
1
1
1
Sales AdministratorOur client is a boutique Wellness Spa nestled in the leafy suburbs of Constantia and are seeking a Sales Administrator to join their team.Minimum Requirements:Based in Cape Town Southern Suburbs.Previous sales support experience.DEAR, Shopify, and Xero proficiency.basic bookkeeping knowledge.Previous experience processing invoices, credit note, capturing sales orders and tracking paymentsSkills:Strong attention to detail.Independent and collaborative work approach.Excellent written and verbal communication skills.Highly organized and capable of managing multiple tasks and deadlines.Duties and Responsibilities:Sales AdministrationAccurately capture and process daily sales transactions (e.g. via Shopify)Maintain and update sales records in DEAR and XeroGenerate and send quotations, pro forma invoices, and sales invoicesFollow up on outstanding payments and assist with accounts receivableEnsure all sales documentation is correctly filed and accessibleReporting & AnalysisCompile daily, weekly, and monthly sales reportsMonitor sales performance and highlight anomaliesAssist with compiling financial summaries to support strategic decisionsSystem Integration & Data AccuracyEnsure smooth syncing of sales data between Shopify, DEAR, and XeroCross-check data entries for completeness and accuracySupport troubleshooting with the finance and sales teams as neededBasic Bookkeeping DutiesReconcile sales and customer payments in XeroProcess refunds, returns, and adjustments correctlyAssist with cash flow tracking and financial audits related to salesCustomer & Internal SupportWork with Customer Service to resolve sales-related queriesProvide accurate information to internal teams regarding orders and paymentsLiaise with the Finance Manager on month-end closing processesProcess ImprovementsIdentify and recommend ways to improve sales admin workflowsSupport system upgrades or changes by testing and documenting processesCompliance & Best PracticeEnsure all processes follow company financial controls and accounting standardsStay informed on updates to platforms like Shopify, Xero, and DEARDisclaimer(****IMPORTANT: Express is a TES majority of positions will be Project-based and vary in length. There are no permanent positions available unless otherwise stated by Express Employment Professionals.***
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1258884-Job-Search-02-04-2026-04-00-19-AM.asp?sid=gumtree
5d
Job Placements
1
Key ResponsibilitiesMaintain and manage the accounts receivable ledgerFollow up on outstanding payments via phone, email, and written communicationAccurately allocate payments in the accounting systemPrepare and send customer invoices and statementsReconcile customer accounts and resolve billing discrepanciesCommunicate with internal departments and customers regarding queriesGenerate aging reports and support month-end proceduresAssist with credit control and ensure timely collectionsRequirementsMatric (Grade 12)A diploma or certificate in Accounting or Finance (advantageous)Proven experience in a similar debtors/accounts receivable roleExperience working on Sage (advantageous)High level of numerical accuracy and attention to detailWhatâ??s on OfferSupportive and inclusive team cultureExposure to a dynamic and professional work environmentOpportunities for personal and career developmentCompetitive, market-related salary and benefitsFlexible working hours: 08:00â??17:00 (Monâ??Thurs), 08:00â??16:00 on Fridays (or 15:00 if work is completed)
https://www.jobplacements.com/Jobs/D/Debtors-Clerk-1188991-Job-Search-06-20-2025-00-00-00-AM.asp?sid=gumtree
8mo
Job Placements
1
Our client is a leader in sealants and adhesives, silicone and non-silicone chemicals tailored for both industrial and food-grade applications, as well as a comprehensive line of industrial and household cleaning solutions.They are looking for an Internal sales Rep to join their dynamic team.Knowledge of sealants, adhesives, bonding and plastering agentsPrevious experience in the DIY, Construction and Hardware Retail sectorKnowledge of Anti-foams, Emulsions, Foam Control Agents, and Silicone fluids.Basic duties, but not limited to:Meeting with clientsCold calling and prospectingBuilding and maintaining relationshipsMeeting with clientsAssisting with quotationsProviding excellent service to customersAll related admin Requirements:Product KnowledgeGrade 12Accpac, SysproClient Offers:Basic market related salary
https://www.jobplacements.com/Jobs/I/Internal-Junior-Sales-Rep-Epping-CPT-1265114-Job-Search-2-23-2026-7-49-03-AM.asp?sid=gumtree
8d
Job Placements
1
1
1
MINIMUM REQUIREMENTSGrade 12, coupled with a minimum of 3 years administration/coordination experience in a Service departmentExperience in industries involving load testing, inspections, lifting equipment, mechanical services or similar technical fieldsKnowledge of safety procedures and job-site requirementsValid Drivers Licence and own vehicleDUTIESPrepare quotations for load testing, inspections, repairs and replacement equipment or servicesReview technical information, reports and customer requirements to determine necessary scope and pricingMaintain detailed records of quotes, job files and service documentationFollow up on outstanding quotes Plan, schedule and coordinate service jobsAssign appropriate TechniciansEnsure that necessary tools, equipment and materials are arranged prior to job startMonitor job progress and adjust schedules as needed to meet customer deadlinesAct as link between customers, Technicians and internal teamsProvide customers with job updates, timelines and post-service documentationCoordinate site access, safety requirements, permits and any special project needsSupport Technicians with relevant job information, documentation and logistical supportRespond promptly to customer inquiries Resolve issues or escalate concerns to Management when necessaryProcess service reports, invoices, purchase orders and related paperworkMaintain service calendars, job boards and project trackersAssist the Service Manager with reporting, metrics and departmental planning as required
https://www.jobplacements.com/Jobs/S/Service-Administrator-1264868-Job-Search-2-23-2026-3-30-46-AM.asp?sid=gumtree
8d
Job Placements
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