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Results for computer office support in "computer office support" in Jobs in Cape Town in Cape Town
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We are looking for an enthusiastic and
customer-focused Showroom Assistant to join our
team. The ideal candidate will help create a welcoming environment for customers,
provide product information, maintain showroom standards, and support daily
operations.
Key Responsibilities
·
Greet
and assist customers in the showroom
·
Provide
product information and guide customers through options
·
Maintain
a clean, organised, and visually appealing showroom
·
Assist
with stock displays, pricing, and product setup
·
Handle
customer queries and direct them to the relevant team members
·
Process
basic sales, quotations, or orders (depending on company workflow)
·
Support
admin tasks and daily showroom operations
·
Ensure
excellent customer service at all times
Requirements
·
Matric
/ Grade 12
·
Strong
communication and interpersonal skills
·
Professional
and customer-friendly attitude
·
Ability
to work in a fast-paced environment
·
Basic
computer literacy
·
Attention
to detail and good organisational skills
·
Previous
admin and sales support experience is required
·
Be
presentable and friendly
·
Computer
literacy (MS Office; compulsory)
·
Willingness
to learn and grow within the role
·
Please submit your resume with references and salary expectation to accounts@smartind.co.za
4h
Woodstock1
Myclient, a leading and well known Retailer requires a competent and experienced Assistant Leasing Manager to join their team in Woodstock, Cape town. Requirements:· National Senior Certificate ESSENTIAL· Tertiary Qualification will be an advantage Experience:· 3 years experience in the commercial property leasing environment PLEASE NOT AN ESTATE RENTAL AGENT Competencies:· Strong communication, negotiation and organizational skills are essential· Strong administrative skills in a commercial property environment· Proficient in both English and Afrikaans· Computer literate in MS Office· Efficient and detail orientated who can work under pressure in a deadline orientated environment.Duties (but not limited to):· Negotiations of lease renewals· Liaise with various Landlords and Portfolio Managers· Check status quo and unique requirements/clauses of lease agreements· Peruse and prepare offers and lease agreements for signature· Implement systems and control measures· Responsible for maintaining and improve Tenant/ Landlord relations· Property Administration.· Professional support services to the team· Maintain efficient filing system for leases and written correspondence General:SA Citizens onlyMust be criminal clearMust reside in the Greater Cape Town area
https://www.jobplacements.com/Jobs/A/Assistant-Leasing-Manager-Woodstock-Cape-Town-1257866-Job-Search-2-2-2026-3-25-52-AM.asp?sid=gumtree
3h
Job Placements
1
Myclient, a leading and well known Retailer requires a competent and experienced Assistant Leasing Manager to join their team in Woodstock, Cape town. Requirements:· National Senior Certificate ESSENTIAL· Tertiary Qualification will be an advantage Experience:· 3 years experience in the commercial property leasing environment PLEASE NOT AN ESTATE RENTAL AGENT Competencies:· Strong communication, negotiation and organizational skills are essential· Strong administrative skills in a commercial property environment· Proficient in both English and Afrikaans· Computer literate in MS Office· Efficient and detail orientated who can work under pressure in a deadline orientated environment.Duties (but not limited to):· Negotiations of lease renewals· Liaise with various Landlords and Portfolio Managers· Check status quo and unique requirements/clauses of lease agreements· Peruse and prepare offers and lease agreements for signature· Implement systems and control measures· Responsible for maintaining and improve Tenant/ Landlord relations· Property Administration.· Professional support services to the team· Maintain efficient filing system for leases and written correspondence General:SA Citizens onlyMust be criminal clearMust reside in the Greater Cape Town area
https://www.jobplacements.com/Jobs/A/Assistant-Leasing-Manager-Woodstock-Cape-Town-1257310-Job-Search-1-30-2026-3-20-09-AM.asp?sid=gumtree
3d
Job Placements
1
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REQUIREMENTSMatric, Information Technology Degree or related certificationMinimum 5 years experience in a similar roleManaging approximately 50 computer usersExcellent communication skillsAbility to work well in a team as well as independentlyFriendly and supportive demeanour to work within a creative teamInterest in AI and programming advantageous DUTIESOversee and maintain the office network and all connectivity infrastructureEnsure robust data security and compliance with best-practice standardsProvide and maintain appropriate hardware and software tools for all staffDeliver timely and effective technical support to resolve issues as they ariseManage technical resources and internal/external support servicesEnsure system stability and rapid recovery in the event of downtimeManage and maintain relationships with technology vendors and suppliersPlan and control the technical budget in alignment with company objectivesAdminister system and physical access controlEnsure the security of the office environment and IT assetsDevelop, implement, and maintain risk management and disaster recovery plans Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.executiveplacements.com/Jobs/I/IT-Network-Manager--CPT-Foreshore-1258088-Job-Search-02-02-2026-04-32-14-AM.asp?sid=gumtree
3h
Executive Placements
1
SavedSave
REQUIREMENTSMatric, Information Technology Degree or related certificationMinimum 5 years experience in a similar roleManaging approximately 50 computer usersExcellent communication skillsAbility to work well in a team as well as independentlyFriendly and supportive demeanour to work within a creative teamInterest in AI and programming advantageous DUTIESOversee and maintain the office network and all connectivity infrastructureEnsure robust data security and compliance with best-practice standardsProvide and maintain appropriate hardware and software tools for all staffDeliver timely and effective technical support to resolve issues as they ariseManage technical resources and internal/external support servicesEnsure system stability and rapid recovery in the event of downtimeManage and maintain relationships with technology vendors and suppliersPlan and control the technical budget in alignment with company objectivesAdminister system and physical access controlEnsure the security of the office environment and IT assetsDevelop, implement, and maintain risk management and disaster recovery plans Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.executiveplacements.com/Jobs/I/IT-Systems-Manager--CPT-Foreshore-1257699-Job-Search-01-30-2026-10-33-14-AM.asp?sid=gumtree
3d
Executive Placements
1
Purpose of the roleA Field Service Engineer in the IT (Information Technology) industry is a professional responsible for providing on-site technical support and assistance to customers or clients. Their primary role is to ensure that computer systems, networks, hardware, software, and other IT-related equipment are functioning correctly and efficiently. Overall, the role of an IT Field Service Engineer requires a combination of technical expertise, problem-solving skills, and excellent communication abilities to provide top-notch IT support to clients or end-users.Key ResponsibilitiesHardware and Software Installation Install, configure, and troubleshoot computer hardware components, such as servers, workstations, routers, switches, and peripheral devices.Install and update software applications and operating systems.Troubleshooting and SupportDiagnose and resolve hardware and software issues.Identify and address technical problems that customers or end-users encounter and provide solutions.Provide technical support to customers on-site.Respond to service requests, answer technical questions, and assist users in resolving IT-related problemsNetwork Support Set up and maintain computer networks, including LAN (Local Area Network) and WAN (Wide Area Network) configurations. Troubleshoot network connectivity issues and optimize network performance.Documentation Create and update network documentation, including network diagrams, configurations, and standard operating procedures (SOPs).Maintain accurate documentation with regards to site and network credentials.Collaboration Work closely with other IT teams, including network architects, system administrators, and security professionals, to resolve complex network issues and implement network upgrades or changes.Emergency Response Be available for emergency calls and be prepared to respond quickly to critical system failures or network outages.Testing and QCPerform testing and quality assurance checks on IT systems to ensure they meet performance and security standards.Replace faulty hardware components and ensure that they are properly configured and integrated into the IT environment.Travel Depending on the scope of the role, IT Field Service Engineers may need to travel frequently to customer sites or branch offices.QualificationsMinimum Grade 12 QualificationDiploma, Bachelors Degree in Information Technology, Computer Science, Electrical/Electronic Engineering, or a related field will be advantageousDrivers LicenseExperience5+ years’ experience in the office automation industry5+ years of hands-on experience in IT support,
https://www.executiveplacements.com/Jobs/S/Senior-Field-Services-Technician-Lead-Role-Telecom-1254969-Job-Search-01-23-2026-02-00-15-AM.asp?sid=gumtree
10d
Executive Placements
1
KEY REQUIREMENTS TO MEET FOR CONSIDERATION: A formal qualification in Electronics or a related technical field, supported by 3 to 5 years experience in the installation, servicing, and maintenance of industrial office automation, and labeling equipmentStrong technical knowledge of printing and labeling equipment, with the ability to diagnose and resolve issues on-site, ensure optimal performance of client machinery, and deliver professional and timely technical support.Competence in administrative tasks such as accurate job card completion, reporting of technical faults, and communication of key service details to internal management teams.Proficiency in MS Office for documentation and reporting purposes.A valid drivers licence, access to a reliable vehicle, and a clear criminal and credit record are essential requirements.Due to the high volume of applications typically received, we regret that only candidates who meet the specified requirements will be contacted. If you do not receive a response within 30 days, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/F/Field-Service-Technician-Office-Automation-1255874-Job-Search-01-26-2026-10-06-40-AM.asp?sid=gumtree
7d
Job Placements
SavedSave
Job Opportunity: AdministratorLocation: StellenboschCompany: Electrical Contracting CompanyWe are seeking a dedicated, organised, and proactive Administrator to join our dynamic team. This role is ideal for someone who thrives in a busy office environment and is able to work independently while supporting management and operations.Requirements:Minimum of 3 years’ administrative experience (experience in the electrical or construction industry will be advantageous)Valid driver’s licence – essentialStrong computer literacy, including MS Office, email, Sage, and document management systemsExcellent communication, organisational, and time-management skillsAbility to work independently and manage multiple tasks efficientlyTender preparation experience will be an added advantageMust reside in Cape Town or surrounding areasKey Responsibilities:Provide day-to-day administrative and office supportManage filing systems, correspondence, and document controlSupport management with scheduling, reporting, and coordinationAssist with tender documentation and submissions when requiredLiaise with clients, suppliers, and internal teamsWe Offer:Competitive salary packageOpportunity for growth within a well-established electrical companySupportive, professional, and team-oriented working environment To apply: Please send your CV and supporting documents to ops@wnaap.co.za
13d
Other1
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FORMAL EDUCATION:Minimum: Grade 12 or equivalent (suitably qualified as articulated in the Employment Equity Act).Preferred: Tertiary education (Diploma or Degree in Information Technology, Computer Science, or related field). EXPERIENCE: 7 years of general IT experience, with at least 2 years in a specialist role managing AD and Exchange service administration.Preferred Experience (Significant Advantage):Office 365 and/or Microsoft Defender / eDiscovery cases.Hybrid environments and Microsoft Entra Connect.Scripting and automation (e.g., PowerShell). TECHNICAL / LEGAL CERTIFICATION Relevant vendor certifications, such as MCSE or MCSA (Windows Server 20122019)AND/ORMicrosoft Certified: Windows Server Hybrid Administrator Associate (AZâ??800 & AZâ??801) RESPONSIBILITIES: Administer and maintain Active Directory and ExchangePerform domain and email system administration, including security and compliance.Provide third-level support for complex technical issues.Lead and execute infrastructure projects such as migrations, upgrades, and integrations.Manage supporting technologies to ensure seamless interoperability.Implement innovative solutions to meet customer requirements in consultation with architects.Coordinate lab tests for upgrades and project deployments.Document environments, implementations, and develop detailed work instructions.Perform trend analysis and make recommendations for optimization.Drive ongoing improvements and maintenance, including version management.Adhere to Incident, Problem, and Change Management principles and processes. SKILLS AND COMPETENCIES: Advanced knowledge and experience with Microsoft Active Directory and related components: DNS, DHCP, IPAM, AGPMC, RODC, GPO, PKI, DFS, replication, delegation, security, and troubleshooting.Extensive knowledge of Enterprise Messaging systems, specifically Microsoft Exchange (up to at least Exchange 2016).Familiarity with Office 365, Intune, Mail Archiving, https://www.executiveplacements.com/Jobs/S/Systems-Engineer-AD--Exchange-1255652-Job-Search-01-26-2026-04-07-16-AM.asp?sid=gumtree
7d
Executive Placements
1
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Seeking a detail-oriented Design Engineer with hands-on SolidWorks experience in a manufacturing setting. Must be proficient in developing detailed BOMs, managing engineering change requests (ECRs), and supporting production teams with accurate technical drawings. A solid understanding of material selection and fabrication processes is essential. Requirements:Minimum: National Diploma in Engineering2 - 3 Years of Design knowledge and experience within a manufacturing companyProficient in SolidWorksProficient in general computer skills (MS Office)SA Drivers license and own vehicle Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.
https://www.executiveplacements.com/Jobs/D/Design-Engineer-1197639-Job-Search-06-25-2025-10-18-14-AM.asp?sid=gumtree
7mo
Executive Placements
1
Location:Parow Industrial, Cape TownRequirements:Matric essential; post-matric qualification (diploma or university) advantageousApprox. 2 years experience in buying, stock, stores, or creditors preferred, but attitude, energy, and willingness to learn are essentialComputer literate: Pastel, Excel, and in-house applicationsOwn transport essentialReferences demonstrating reliability and good attendanceKey Responsibilities:Install and manage stock control and stores management systemsSource parts and materials, obtaining multiple quotes where necessaryMaintain supplier relationships and manage procurement effectivelyCapture fleet and stock data accuratelyReconcile invoices to statements and stock takes (partial creditors function)Support occasional weekend stock takes or office/stores management activitiesContribute to cost-saving initiatives through best-price sourcing and accurate stock controlHow to Apply:
https://www.jobplacements.com/Jobs/B/Buyer-Stock--Stores-Creditors-Clerk-1257569-Job-Search-01-30-2026-04-34-30-AM.asp?sid=gumtree
3d
Job Placements
1
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Inherent RequirementsGrade 12/Matric with Mathematics and/or accounting as subjectsEstimating experience: minimum 3 5 yearsRelevant Degree or Diploma (Advantageous)Proficient Computer Literacy - Odoo System, Microsoft Office Suite, Coreldraw, AutoCad (Beneficial)Key ResponsibilitiesAssisting in estimating costs, materials, and labour requirements by reviewing project specifications and documentation under supervisionSupport the preparation of cost breakdowns by gathering and analyzing data related to labour, materials, and timeAssist with the preparation of tender documents, contracts, budgets, bills of quantities and other related documentationMonitor project design scope changes and help update budget estimates accordinglyAssist with sourcing materials and research production methods to support cost-effective project deliveryAssist in communicating with subcontractors and suppliers to gather pricing, under the direction of senior staffSkillset RequirementsMathematical ProficiencyStrong attention to detail.Basic understanding of financial and budgeting conceptsGood understanding of quality control principles.Good communication skills (Verbal and Written)Bi-lingual (English/Afrikaans)A good working knowledge of MS Excel (Projects)Ability to read and interpret basic technical drawings (training will be provided if needed)Excellent relationship-building and interpersonal skillsThe ability to work in a team & independentlyMust be able to manage multiple tasks and have excellent follow-up skillsThoroughness and reliabilityAbility to follow instructionsPositive attitude and excellent attendance record
https://www.jobplacements.com/Jobs/J/Junior-Signage-Cost-Estimator-1257968-Job-Search-02-02-2026-04-06-34-AM.asp?sid=gumtree
3h
Job Placements
1
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Duration: 2 Months | Level: NQF 6Purpose Provide proactive, generalist HR partnering support, working with management to deliver effective people solutions aligned to organisational objectives.Minimum RequirementsNQF Level 6 qualification in Human Resources, Industrial Psychology, or related fieldMinimum 5 years generalist HR experienceExperience in professional development and trainingStrong knowledge of labour legislation, employment law, union relations, and employee relationsKey Skills & CompetenciesExcellent communication and interpersonal skillsProficient in MS OfficeStrong project management and stakeholder engagement capabilityData-driven, analytical, and detail-orientedInfluential, organised, and delivery-focusedAdvantagesSAP HR knowledgeSABPP registrationExperience in a Higher Education HR environment
https://www.jobplacements.com/Jobs/H/HR-Business-Partner-1256264-Job-Search-1-27-2026-8-42-47-AM.asp?sid=gumtree
6d
Job Placements
1
Responsibilities:Manage a portfolio of journal titles, ensuring that they run on optimised workflows and meet department publication metrics.Maintain article and issue schedules, metadata, and page budgets, and uphold quality standards throughout the publication process.Complete production checks by assessing the production quality of incoming manuscripts; ensure that all relevant files are received and that they follow established guidelines.Review copyedited materials to ensure that they follow the Publishersâ?? style guidelines and ensure that the authors corrections have been properly implemented.Offer constructive support and guidance to assigned vendor project managers.Provide excellent customer service for assigned Editors-in-Chief, authors, internal departments, and external vendors and customers.Assist and lead department projects as required.Desired Attributes:Has a mindset of continuous improvement, embracing innovation and new ways of working.Is passionate about the academic publishing landscape and will use this passion to actively participate in projects that support the companyâ??s mission.Will wow us with excellent analytical, organisation, and problem-solving skillsQualification and Competencies:A Bachelorâ??s or masterâ??s degree in any field.2-4 years of relevant editorial/publishing experience.A demonstrated proficiency in the English language and an interest in scholarly publishing are essential.Strong knowledge of MS Office applications (Word, Excel, PowerPoint)Familiarity with HTML, XML and ePUBStrong English skillsAbility to multi-taskAttention to detail and critical thinkingBeing well-organised and able to manage short deadlines
https://www.jobplacements.com/Jobs/J/Journals-Production-Editor-Coordinator-1257542-Job-Search-01-30-2026-04-29-46-AM.asp?sid=gumtree
3d
Job Placements
1
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Seeking a detail-oriented Design Engineer with hands-on SolidWorks experience in a manufacturing setting. Must be proficient in developing detailed BOMs, managing engineering change requests (ECRs), and supporting production teams with accurate technical drawings. A solid understanding of material selection and fabrication processes is essential. Requirements:Minimum: National Diploma in Engineering2 - 3 Years of Design knowledge and experience within a manufacturing companyProficient in SolidWorksProficient in general computer skills (MS Office)SA Drivers license and own vehicle Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.
https://www.executiveplacements.com/Jobs/D/Design-Engineer-1196345-Job-Search-06-20-2025-10-17-51-AM.asp?sid=gumtree
7mo
Executive Placements
1
SavedSave
The Tax Compliance Supervisor is responsible for overseeing the end-to-end tax compliance process for a portfolio of individual, corporate, and trust clients. The role ensures the accurate and timely submission of tax returns, manages SARS correspondence, and supports the Associate: Tax with workflow management, quality control, and staff supervision.This position combines hands-on tax compliance expertise with leadership, coaching, and process optimisation responsibilities.Key ResponsibilitiesA. Tax Compliance ManagementOversee the preparation, review, and submission of income tax returns (IT12, ITR14, IT12TR, etc.) for individuals, companies, and trusts.Ensure all returns are submitted accurately and within SARS deadlines.Review tax computations and supporting schedules prepared by compliance officers.Monitor eFiling and GreatSoft/Xero Tax dashboards daily for outstanding submissions, verifications, and correspondence.Manage SARS queries, verifications, and audits, including collating supporting documents and responding to SARS requests.B. Workflow & Team SupervisionSupervise a team of two Tax Compliance Officers, allocating work, setting priorities, and monitoring turnaround times.Conduct daily check-ins and weekly planning sessions with team members.Review work before submission to the Associate: Tax to ensure accuracy and adherence to internal quality standards.Maintain and update the tax compliance tracker and billing sheets.Ensure all tasks are recorded in Xero Practice Manager (XPM) and aligned with monthly KPIs.C. Client Communication & SupportServe as a point of contact for client compliance queries, ensuring timely and professional communication.Liaise with internal departments (Accounting, Secretarial, Audit) to align data and resolve discrepancies.Maintain up-to-date client tax profiles and ensure changes are captured in the client master list.D. Process Improvement & AutomationIdentify and implement process efficiencies, including the use of digital forms, Power Automate flows, or standardised templates.Support the Tax Associate in developing automation (“robot”) for recurring tasks such as verifications or statement downloads.Ensure all tax documents are stored correctly in SharePoint under the correct client folders.E. Reporting & Quality AssurancePrepare monthly compliance status reports for the Associate: Tax (submissions, refunds, verifications).Ensure SARS correspondence is responded to within 5 working days.Assist with the tax year-end review, annual filing season planning, and SARS submission tracking.A. QualificationsMin
https://www.executiveplacements.com/Jobs/T/Tax-Compliance-SupervisorManager-1254003-Job-Search-01-21-2026-02-00-17-AM.asp?sid=gumtree
12d
Executive Placements
1
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DutiesIdentify and develop new business opportunities within assigned market segmentsGenerate sales through proactive outreach, including cold calling and face-to-face client engagementPromote and sell service agreements (once-off and contract-based) as well as fire safetyâ??related products and systemsBuild, manage, and maintain strong client relationshipsPrepare and present quotations and proposals in line with company guidelinesManage sales pipeline activity and provide accurate forecastingMaintain sound knowledge of products, industry trends, and competitor activityCoordinate with internal teams to ensure effective service delivery and client satisfactionManage time, priorities, and deliverables effectively in a target-driven environmentTravel as required to support sales and business development activitiesRequirementsProven sales experience within a technical, service, or solutions-driven environmentDemonstrated ability to achieve and exceed sales targetsStrong communication and interpersonal skillsAbility to work independently and within a teamGood organisational and time-management skillsComputer literacy (MS Office)Valid driverâ??s licence and reliable transportWillingness to travel when requiredResilient, self-motivated, and results-oriented mindset
https://www.jobplacements.com/Jobs/B/B2B-Sales-Representative-1256882-Job-Search-01-30-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
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Key ResponsibilitiesGeneral Accounting SupportGather, prepare, and file documentation for accounting and audit activitiesSupport reconciliations, audit samples, and external auditor requestsAccounts Receivable & PayableReconcile AR/AP accounts and balance GL to sub-systemsProcess payments and reconcile supplier statements via ERPIntercompany AccountingCollect intercompany invoices and supporting documentationAccrue unprocessed items and reconcile IC balancesSupport AP and assist with payment applications in the ERPFixed Assets & Lease AccountingEnsure alignment between the GL and Fixed Asset/Lease sub-systemsGeneral Ledger & Month-End ReportingPrepare journals and maintain balance sheet reconciliationsSupport month-end close and compile financial schedulesAssist with ad hoc analysis and finance projectsStatutory Reporting & ComplianceSupport statutory and tax audit preparationAssist with SOX documentation and IFRS audit processesRequirementsQualifications & ExperienceBachelors degree (third year or higher) in Accounting or FinanceHonours degree advantageous12 years experience in accounting, administration, or financial analysisSkills & CompetenciesStrong understanding of accounting principlesHigh attention to detail and strong analytical skillsWell-organised, deadline-driven, and able to work independentlyEffective communicator and collaborative team playerProficient in Microsoft Office and ERP systemsFluent in English (French advantageous)Why Join Our Client?Gain valuable hands-on experience in a global finance environmentWork alongside experienced accounting professionalsContribute to financial operations across multiple African countriesStrengthen your skillset and enhance your CV within a respected multinational organization
https://www.jobplacements.com/Jobs/G/GL-Accountant-Assistant-1253344-Job-Search-01-19-2026-10-37-12-AM.asp?sid=gumtree
14d
Job Placements
1
SavedSave
DutiesIdentify and develop new business opportunities within assigned market segmentsGenerate sales through proactive outreach, including cold calling and face-to-face client engagementPromote and sell service agreements (once-off and contract-based) as well as fire safetyrelated products and systemsBuild, manage, and maintain strong client relationshipsPrepare and present quotations and proposals in line with company guidelinesManage sales pipeline activity and provide accurate forecastingMaintain sound knowledge of products, industry trends, and competitor activityCoordinate with internal teams to ensure effective service delivery and client satisfactionManage time, priorities, and deliverables effectively in a target-driven environmentTravel as required to support sales and business development activitiesRequirementsProven sales experience within a technical, service, or solutions-driven environmentDemonstrated ability to achieve and exceed sales targetsStrong communication and interpersonal skillsAbility to work independently and within a teamGood organisational and time-management skillsComputer literacy (MS Office)Valid drivers licence and reliable transportWillingness to travel when requiredResilient, self-motivated, and results-oriented mindset
https://www.jobplacements.com/Jobs/B/B2B-Sales-Representative-1256640-Job-Search-01-28-2026-04-25-19-AM.asp?sid=gumtree
5d
Job Placements
1
Minimum RequirementsQualificationsMatric coupled with an IT Diploma (NQF Level 5)ITIL Foundation or HigherCompTIA A+CompTIA N+Microsoft Certified Desktop Support Technician | Microsoft Certified Systems Engineer | Microsoft Certified IT Professional OR EquivalentApple Certified Systems Administrator (ACMT)CCNA (advantageous)MS 365 Modern Desktop Administrator (advantageous)HDI Desktop Advance Support Technician (advantageous)Skills | ExperienceMinimum of 5 years EUC technical support3+ years IT experience with client, server and network service deliveryKnowledge of Cisco Webex platform (1 - 2 years) Knowledge of Windows 10 and Windows 11Knowledge on the Cisco Webex platform (1 - 2 years)Knowledge of Imaging ToolsKnowledge of Office 365, Anti-Virus and Malware ToolsNetwork knowledge: Router configuration, Firewall configuration, Wireless configuration etc.Server knowledge: Windows server 2012 & 2016 Ability to explain complex IT concepts in simple termsGood communication and collaboration skillsResponsibilitiesDiagnose and resolve complex computer issues onsite, recommending and implementing solutions, including offsite repairs for remote users and provide escalated support for Tier II Technicians.Install, configure, maintain, monitor and troubleshoot end-user workstations, hardware, and software to meet service level requirements and develop and maintain high-quality images for team use.Contribute to testing, developing training materials, MOPs and SOPs for new products and services.Create and update FAQs, document solutions, and maintain knowledgebase and review and ensure quality of knowledgebase content and participate in training and development for team members. Collaborate with internal support teams or vendors, escalating issues as needed.Document and review best practices to improve processes.Analyse trouble ticket statistics to identify and resolve trends.Research end-user devices for standardisation and ensure timely issue resolution to meet SLA and XLA targets.
https://www.executiveplacements.com/Jobs/S/Senior-Desktop-Support-Technician-Tier-III-1195184-Job-Search-06-17-2025-10-56-43-AM.asp?sid=gumtree
8mo
Executive Placements
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