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Results for billings administrator in "billings administrator" in Jobs in Cape Town in Cape Town
1
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A reliable Technical Services Provider is seeking a Billing Administrator with basic working knowledge of financial and accounting concepts to join their team. You will be responsible for the reconciliation of accounts and preparing account statements. You will also need to pick up and identify mistakes on accounts and bills and correct them. Requirements:National Senior Certificate/ MatricFully Bilingual in both English and AfrikaansWorking knowledge of Billing System software (Infosoft/SAGE X3/ICE)Computer Literacy with working knowledge of Microsoft ExcelWillingness to work overtime as requiredOwn vehicle with valid Driverâ??s License Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/B/Billing-Administrator-1230117-Job-Search-03-02-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
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Our client is seeking a Billing Administrator for their team in Cape Town North.Where: Cape Town, NorthRequirments:Grade 12English AND AfrikaansOwn transportMust be computer literate and experienced in MS Excel / Microsoft Office (Intermediate level)About:Previous billing system program experienceBe able to reconcile accountsWorking Knowledge of basic financial and accounting conceptsAttention to detail. Must be able to pick up mistakes and correct themWork well under pressure, with accuracyExcellent Communication Skills Verbal and WrittenTime Management SkillsProblem-Solving SkillsReliable and HonestMust be able to work in a team environment
https://www.jobplacements.com/Jobs/B/Billing-Administrator-1266181-Job-Search-02-25-2026-10-36-13-AM.asp?sid=gumtree
7d
Job Placements
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Job Description:Are you highly organised, detail-oriented, and able to work efficiently in a fast-paced environment? We are looking for a Junior Operations Coordinator & Billing Clerk to assist with customer service support, scheduling and administrative billing functions. Key Responsibilities: Log and manage service calls for SLA customers Schedule installations and manage engineer calendars Track job cards, close tickets and order parts when required Prepare quotes, invoices and handle warranty claims Monitor consumable levels and manage supplier orders Assist with stock, contracts and monthly billing dutiesRequirements: Strong Microsoft Excel skills (spreadsheets, formulas, filtering) Administration or accounting background preferred Experience in a managed print services environment is an advantage Ability to work accurately under pressure Excellent planning, organising and problem-solving skillsIf you are reliable, eager to learn and solution-focused, this could be the role for you. Application Process:
https://www.jobplacements.com/Jobs/J/Junior-Operations-Coordinator--Billing-Clerk-1267685-Job-Search-3-3-2026-3-18-03-AM.asp?sid=gumtree
1d
Job Placements
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Requirements:Sage experience.3-4 yearsâ?? experience in a similar role.Computer literate.Organizational skills.Strong experience on Excel.Bilingual in Afrikaans and English.Matric certificate.Client service skills.Responsibilities:Processing statements. Invoicing customers.Reconcile accounts.Maintain and update customer files.Processing purchase orders.Tracking of purchase orders.General adhoc duties.
https://www.jobplacements.com/Jobs/B/Billing-Administrator-1215095-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Key Responsibilities: Personal Assistant and Executive Support (Primary Focus) Diary and Calander management, setting up of appointments and reminders, preparing agendas, and taking minutes.Act as the first point of contactPreparation of various documentation, filing and general administrationHandling sensitive and confidential information with professionalism and discretionRenewal and administration of vehicle licences, sales, personal number plates, and filingManaging / updating various insurance policies + submitting and tracking insurance claimsFamily support and administrationSome travel and transport management and assistantBasic IT supportObtaining clear approvals for every quote/ invoice / jobOffice Management Stationery and office supplies, petty cash, cleaning management, equipment management, suppliers, and contractorsAbility to anticipate needs, resolve issues with speedProperty Administration Support (Secondary Role)Tenant liaison managing communications, and requestsMaintain accurate tenant and property records, including lease terms, documentation, contact details, and filingCoordinate and schedule property inspections, repairs, and maintenance with vendors and contractorsPrepare correspondence, reports, and documentation for leases, renewals, and noticesSupport leasing efforts, including tenant applications and onboarding documentationMonitor lease expirations and follow up on renewals or vacanciesEnsure compliance with local property laws and company policiesTrack and manage utilities, service contracts, and insurance requirementsSupport and work closely with the Maintenance Manager ensuring you are up to date with all outstanding duties, assist with obtaining competing quotes.Working closely with the Finance Manager assisting with billing, collections, and invoicesRequirements:Proven experience as a personal assistant AND property administrationKnowledge and experience with Leases, facility management, and various property requirements.Strong filing and organizational skills and attention to detailExcellent communication and interpersonal abilitiesProficient in MS Office (Word, Excel, Outlook) Ability to multitask and manage time effectivelyHigh level of professionalism and discretion when handling sensitive informationMatric certificate or equivalent; further education in property, business, or administration is advantageous
https://www.jobplacements.com/Jobs/E/Executive-Personal-Assistant--Property-Administra-1259049-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Key Responsibilities:- Log and manage service calls for SLA customers- Schedule installations and manage engineer calendars- Track job cards, close tickets and order parts when required- Prepare quotes, invoices and handle warranty claims- Monitor consumable levels and manage supplier orders- Assist with stock, contracts and monthly billing dutiesRequirements:- Strong Microsoft Excel skills (spreadsheets, formulas, filtering)- Administration or accounting background preferred- Experience in a managed print services environment is an advantage- Ability to work accurately under pressure- Excellent planning, organising and problem-solving skillsIf you are reliable, eager to learn and solution-focused, this could be the role for you.
https://www.jobplacements.com/Jobs/J/Junior-Operations-Coordinator--Billing-Clerk-1267767-Job-Search-03-03-2026-04-04-52-AM.asp?sid=gumtree
1d
Job Placements
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Key Responsibilities: Personal Assistant and Executive Support (Primary Focus) Diary and Calander management, setting up of appointments and reminders, preparing agendas, and taking minutes.Act as the first point of contactPreparation of various documentation, filing and general administrationHandling sensitive and confidential information with professionalism and discretionRenewal and administration of vehicle licences, sales, personal number plates, and filingManaging / updating various insurance policies + submitting and tracking insurance claimsFamily support and administrationSome travel and transport management and assistantBasic IT supportObtaining clear approvals for every quote/ invoice / jobOffice Management Stationery and office supplies, petty cash, cleaning management, equipment management, suppliers, and contractorsAbility to anticipate needs, resolve issues with speedProperty Administration Support (Secondary Role)Tenant liaison managing communications, and requestsMaintain accurate tenant and property records, including lease terms, documentation, contact details, and filingCoordinate and schedule property inspections, repairs, and maintenance with vendors and contractorsPrepare correspondence, reports, and documentation for leases, renewals, and noticesSupport leasing efforts, including tenant applications and onboarding documentationMonitor lease expirations and follow up on renewals or vacanciesEnsure compliance with local property laws and company policiesTrack and manage utilities, service contracts, and insurance requirementsSupport and work closely with the Maintenance Manager ensuring you are up to date with all outstanding duties, assist with obtaining competing quotes.Working closely with the Finance Manager assisting with billing, collections, and invoicesRequirements:Proven experience as a personal assistant AND property administrationKnowledge and experience with Leases, facility management, and various property requirements.Strong filing and organizational skills and attention to detailExcellent communication and interpersonal abilitiesProficient in MS Office (Word, Excel, Outlook) Ability to multitask and manage time effectivelyHigh level of professionalism and discretion when handling sensitive informationMatric certificate or equivalent; further education in property, business, or administration is advantageous
https://www.jobplacements.com/Jobs/E/Executive-Personal-Assistant--Property-Administra-1264289-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
12d
Job Placements
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ResponsibilitiesProvide administrative support to operations and service teamsCoordinate scheduling and assist with service-related administrationMaintain accurate records, documentation, and filing systemsPrepare quotations and supporting documents using internal systems and spreadsheetsHandle invoicing and day-to-day billing processesManage debtor accounts, including follow-ups and reconciliationsCompile, update, and distribute operational and service reportsAnswer incoming calls and assist with general office communicationSupport overall office administration and ad hoc administrative tasksRequirementsMinimum of 3 years experience in an administrative or office support roleExposure to financial administration, including invoicing and debtors managementProficient in Microsoft Office (Excel essential)Experience working on accounting or invoicing software (Xero advantageous)Strong organisational and time-management skillsHigh attention to detail with the ability to manage multiple tasksProfessional telephone manner and communication skillsAbility to work independently and as part of a team
https://www.jobplacements.com/Jobs/A/Administrative-Assistant-1264291-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
12d
Job Placements
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This position involves overseeing operational administration and supporting the Operational and Financial teams. Responsibilities include issuing purchase orders, capturing supplier bills, obtaining and tracking invoices, updating billing schedules, liaising with Operations to ensure timely client invoicing. Strong communication skills, the ability to work under pressure, and a professional, and career-driven attitude are essential. The ideal candidate will have at least 1 year of experience in an operational or administrative role within the freight or Ships Agency sector. A Matric certificate, a sound understanding of accounting principles, and proficiency in Microsoft Excel, is essential. A valid Code 08 drivers licence is required.
https://www.jobplacements.com/Jobs/O/Operations-Admin-Assistant-Entry-Level-Ref-4155-1263721-Job-Search-02-18-2026-04-30-04-AM.asp?sid=gumtree
14d
Job Placements
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Key Responsibilities:Manage tenant billings and monthly recoveries including utilities, rates, levies, and expensesEnsure all recoverable expenses are billed accurately and recovered in fullPerform reconciliations for municipal services, rates, levies, and recoveriesMaintain monthly municipal control sheets and daily debtors reportsConduct tenant deposit audits, process refunds, and manage tenant depositsProcess tenant account openings, closures, adjustments, and reconciliationsHandle all tenant queries relating to accounts, billing, and recoveriesManage debt collection processes including arrears follow-ups, reminders, and reportingIssue letters of demand, arrears SMS notifications, and payment remindersLiaise with attorneys regarding defaulting tenants and legal handoversSend tenant statements and manage debit order setup and processingCapture receipts, complete banking documentation, and follow up on unallocated paymentsReport cash received in line with FICA requirementsLiaise with meter reading companies, utility providers, and service partnersLog tenant maintenance calls, escalate to facilities, and follow up on progress and satisfactionAssist with bank reconciliations and general financial reconciliations when requiredMaintain accurate records, scanning, filing, and documentationAssist auditors and support audit processesStand in for facilities or finance functions when requiredSupport managers, property managers, and facilities teams administrativelyAdhere to all internal workflows, processes, confidentiality, and compliance requirementsKey Requirements:Proven experience as a Debtors Clerk within a property management environmentStrong understanding of tenant billing, recoveries, and reconciliationsExcellent numerical accuracy and attention to detailStrong customer service, communication, and problem-solving skillsAbility to manage high volumes of work and multiple prioritiesProficient in MS Office; property management systems (e.g. MDA) advantageousAbility to work independently and manage time effectivelyHigh level of integrity and confidentialitySalary: Market-related, depending on experience
https://www.jobplacements.com/Jobs/D/Debtors-Clerk-1251164-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
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REQUIREMENTSGrade 12 CertificateBSc in Business Administration or similar is preferred,24 years experience in a business development, sales support, project coordination, or administrative role experience with Microsoft Office (excel, word, PowerPoint)Interest in IT, programming and software beneficialVery good people and communication skillsWillingness to travel when necessaryCustomer-focused mindset with the ability to build and maintain professional relationshipSolid organizational skills, including multitasking and time-management.Experience using CRM systems and managing sales pipelines DUTIESCoordinate end-to-end project activities for new EV charging site rollouts, ensuring timelines, documentation, and internal approvals are tracked and metMaintain project trackers and proactively follow up on outstanding actions to ensure smooth deliveryAct as a key point of contact between internal teams and external stakeholdersAssist with developing, implementing and improving the company Electric Vehicle charging infrastructureAssist the Business Development Manager with preparing proposals, quotations, and contracts, general administration.Maintain and update customer databases and CRM systems.Coordinate with other departments to efficient cross-collaborationHandle customer inquiries and provide after-sales support as required.Prepare regular sales reports and performance metrics for management.Support event coordination, customer engagement activities, and marketing collateral preparation.Process and update orders, invoices, and related documentation accurately and timeously.Liaise with the Finance team to ensure billing accuracy and follow up on outstanding payments when required.Assist in coordinating and preparing for customer engagement meetings, including compiling presentations, reports, and supporting documentation. Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.executiveplacements.com/Jobs/B/Business-Development-Administration-Coordinator-1265546-Job-Search-02-24-2026-04-31-43-AM.asp?sid=gumtree
9d
Executive Placements
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Key ResponsibilitiesLog service calls and manage engineer schedules for SLA customers.Oversee print fleet monitoring software, including reporting and device management.Assist with installations, job card tracking, and ticket closures.Manage warranty claims, quotes, and invoicing for service calls and consumables.Monitor consumable levels and coordinate ordering and pricing comparisons.Support CPC and SLA billing, escalations, and contract administration.Provide remote and onsite technical customer support when required.Assist with forecasting and supply management.Requirements & ExperienceValid drivers license (own vehicle preferred).Experience in IT support or technical coordination.Strong Microsoft Excel skills (spreadsheets, formulas, filtering, calculations).Knowledge of managed print services environment is advantageous.Excellent organising, scheduling, and time management skills.Ability to work accurately under pressure.Strong problem-solving mindset and reliability.Additional NotesCandidate may be required to travel to customer sites to resolve technical service calls.Experience with print fleet management systems will be beneficial.
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-Technician-1268053-Job-Search-03-03-2026-10-04-57-AM.asp?sid=gumtree
1d
Job Placements
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A highly prestigious educational institution is seeking a meticulous, confident and relationship-driven Debtors Fees Administrator to join its Finance Office. The school is based in Cape Towns Southern Suburbs.This role is not “just invoicing.” It is the financial heartbeat behind school fee management, ensuring accurate billing, responsible collections, sensitive engagement with families, and absolute financial integrity.The successful person will combine strong credit control expertise with emotional intelligence, professionalism and discretion when dealing with parents and guardians.
https://www.jobplacements.com/Jobs/D/Debtors-Fee-Administrator-Education-Industry-1261989-Job-Search-02-12-2026-09-00-16-AM.asp?sid=gumtree
20d
Job Placements
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Business Development Coordinator – Cape TownLocation: Cape TownType: Full-timeIndustry: Renewable Energy / Technology / InfrastructureDepartment: Business DevelopmentAre you an organised, tech?savvy professional who loves coordinating projects, engaging with customers, and keeping operations running smoothly? We’re looking for a proactive Business Development Coordinator to join our team and drive the rollout and growth of a cutting?edge Electric Vehicle (EV) charging business.This role is perfect for someone who thrives in a fast?paced, collaborative environment and enjoys being at the heart of operations, customer interactions, and project delivery.About the RoleAs a Business Development Coordinator, you will play a key role in supporting the growth and rollout of new EV charging sites. You’ll act as the central point of coordination between internal teams and external stakeholders, ensuring seamless onboarding, accurate documentation, and efficient processes.You’ll support the Business Development Manager with project coordination, client support, sales administration, and cross?functional collaboration. Key ResponsibilitiesCoordinate end-to-end project activities for new EV charging site rollouts, ensuring timelines, documentation, and approvals are met.Maintain project trackers and proactively follow up on outstanding actions.Serve as a point of contact for internal teams and external partners, supporting smooth cross?functional collaboration.Assist in preparing proposals, quotations, contracts, and general business development administration.Update and maintain CRM systems and customer databases.Handle customer enquiries and provide after?sales support.Assist with reporting prepare sales reports, performance metrics, and documentation for management.Coordinate events, customer engagements, and marketing collateral.Process orders, invoices, and financial documents accurately and on time.Liaise with the finance team to ensure billing accuracy and follow up on outstanding payments.Support preparation for customer meetings, including presentations and reports. Minimum QualificationsA degree or diploma in Business Administration (or similar)Experience & Skills2–4 years’ experience in business development, sales support, project coordination, or an administrative role.Proficiency in Microsoft Office (Excel, Word, PowerPoint).Experience working with CRM systems and managing sales pipelines.Strong organisational, multitasking, and time?management abilitiesExcellent communication and peop
https://www.executiveplacements.com/Jobs/B/Business-Development-Coordinator-1264647-Job-Search-02-20-2026-05-00-16-AM.asp?sid=gumtree
12d
Executive Placements
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Job DescriptionProvide technical support, service coordination, and after-sales customer assistance within a managed print services environment. The role focuses on monitoring print fleet systems, managing service schedules, supporting installations, handling consumables, and ensuring SLA customer satisfaction.Location: Century City, Cape TownKey ResponsibilitiesLog service calls and manage engineer schedules for SLA customers.Oversee print fleet monitoring software, including reporting and device management.Assist with installations, job card tracking, and ticket closures.Manage warranty claims, quotes, and invoicing for service calls and consumables.Monitor consumable levels and coordinate ordering and pricing comparisons.Support CPC and SLA billing, escalations, and contract administration.Provide remote and onsite technical customer support when required.Assist with forecasting and supply management.Requirements & ExperienceValid drivers license (own vehicle preferred).Experience in IT support or technical coordination.Strong Microsoft Excel skills (spreadsheets, formulas, filtering, calculations).Knowledge of managed print services environment is advantageous.Excellent organising, scheduling, and time management skills.Ability to work accurately under pressure.Strong problem-solving mindset and reliability.Additional NotesCandidate may be required to travel to customer sites to resolve technical service calls.Experience with print fleet management systems will be beneficial. Application Process:
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-Technician-1267996-Job-Search-3-3-2026-9-06-58-AM.asp?sid=gumtree
1d
Job Placements
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REQUIREMENTSMatric, additional education advantageousPrior relevant experience advantageousWell spoken in Afrikaans and EnglishComputer literate with the ability and initiative to learn new programmes where necessaryCompetent with managing social mediaMature personality and professional approach to customersOwn vehicle and transport essentialStrong administration experienceAbility to multi-task and manage invoicingEssential to be able to arrive at work by 7am dailyDUTIESReporting directly to the Specialist surgeon managing calendar appointments (professional & personal)Manage all patient enquiries via telephone, WhatsApp, email, social media, and online platforms, ensuring responses within prescribed timeframes.Book travel, manage personal errands, organise family appointmentsLiaise with suppliers, brands, and partnersPrepare confidential documents and assist with presentations or academic workAdministrative & Sales DutiesManage patient file accuracy, digital data capture, and POPIA complianceSupport product sales at front desk, explaining explaining skincare/treatment benefits confidentlyMaintain front-desk inventoryEnsure all administration including consent forms, pre-op and post op information is up to dateWork with Medical Aids, Debtors & CreditorsEnsure customers have the best service and the daily flow of appointments runs smoothlyMaintain front-desk inventory of skincare, implantsPatient admin, consent forms, pre-op and post op informationBilling for the Plastic Surgery PracticeWork with Medical Aids, Debtors and CreditorsSocial Media Management of different accounts Salary: R18000 plus commission on product sales, negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.executiveplacements.com/Jobs/F/Front-of-House-PA-to-Medical-Specialist-1264089-Job-Search-02-19-2026-04-30-59-AM.asp?sid=gumtree
13d
Executive Placements
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Minimum requirements (Qualifications & Experience) Grade 12Diploma in Marketing3 5 years experience in the entertainment industryExposure in the gaming industry is preferredWork conditions and special requirementsAbility to travel locallyAbility to work shifts that meet operational requirementsValid Drivers Licence Duties and responsibilities include: Events / Entertainment PlanningHave an up-to-date understanding of facilities and products available for eventsUpdate the events calendarAttend pre-event meetings and work with client to understand their event / entertainment requirementsOffer solutions inline with specifications and client requirements aligned to the technical rider and event planUse any opportunities to upsell on the eventCo-ordinate logistical arrangements as per itinerary i.e transport, accommodation, food & beverage, etcTrack client billing instructions against the deal sheet for each eventCompile event info sheets and distribute to relevant stakeholders and departmentsEnsure all marketing elements are inline with the brand CI guidelinesResolve any problems and queries in accordance with contract stipulations, and escalate when requiredAllocate and distribute complimentary tickets as per the deal sheet, ensuring tickets are distributed to therelevant departments.Events / Entertainment DeliveryCompile the running order schedule to accurately reflect client requirementsEnsure all event contract details are accurately captured and inputted onto the approved contracttemplate in M-Files, maintaining compliance and consistency.Check that the venue set up meets technical and client requirementsCo-ordinate backstage/venue/entertainer/crew deliverables as per production schedulePerform regular venue checks and escalate faults to Maintenance or IT for prompt actionCommunicate regularly with relevant stakeholders, inform client or relevant departments of potentialproblems, changes, and additions to technical resourcesConduct all entertainment checks at least one hour before event starting timeEscalate any issues / challenges being experiencedUpdate any final amendments to function sheets and ensure the distribution to all relevant stakeholdersComplete post event administration including event information documents, arena attendance figuresand billing.Store and secure operating and entertainment equipment in line with the standard operating procedure.Stakeholder EngagementCommunicate with clients to understand their needs, event opportunities, as well as any challengesenco
https://www.jobplacements.com/Jobs/E/Events--Entertainment-Coordinator-CPT-1236425-Job-Search-3-3-2026-7-29-59-AM.asp?sid=gumtree
2d
Job Placements
1
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In this role, you will be instrumental in maintaining accurate financial records, managing cashbooks, and ensuring timely customer billing, supplier payments, and expense claims. Your expertise in accounting principles, VAT rules, and debtor/creditor management will be essential in ensuring smooth financial operations, compliance with legislation, and accurate reporting. You will also collaborate with internal departments to resolve discrepancies and support month-end closing activities, audits, and ad hoc projects. The ideal candidate will have 2-4 years of experience in a similar finance or bookkeeping role, with proficiency in advanced Excel. Qualifications in Accounting, Bookkeeping, or Credit Management are advantageous, and experience in the Freight Industry is a plus. High integrity, a commitment to accuracy, and the ability to work effectively under pressure are key attributes. Success in this role requires strong analytical and numerical skills, excellent written and verbal communication, and outstanding administrative ability with meticulous attention to detail.
https://www.jobplacements.com/Jobs/F/Finance-Administrator-Ref-4152-1262395-Job-Search-02-13-2026-04-35-47-AM.asp?sid=gumtree
19d
Job Placements
1
REQUIREMENTSMatric, relevant qualification advantageousProactive and forward-thinking, excellent with using initiative and solution orientatedWell-groomed for client facing interactionWell spoken in Afrikaans and EnglishComputer literate and excellent typing and grammar skillDeliver excellent support aligned with the company high standardsWork well within a teamDUTIESDay to day diary managementManage appointmentsInvoicing and ensuring all billing details are accurateWorking on an in-house system with all daily administration requirementsEnsure payments are made timeouslyFollow up on payments that are dueManage correspondence on behalf of the ownerProblem solving for any areas of concernDaily interaction with clientsAnswering incoming enquiriesExplaining to clients different products and procedures that are offered Salary: R18k plus commission, negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/P/Personal-Assistant-Client-Liaison-Officer-1264088-Job-Search-02-19-2026-04-30-59-AM.asp?sid=gumtree
13d
Job Placements
1
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Duties: Ensure that the reception functions related to all guest touch points are performed according to standards, including guest interaction, hosting duties and administrative tasks.Ensure that the Reception and Guest Relations team obtains all required reservation information prior to arrival and follows up on arrival details on the day.Oversee the meeting and greeting of guests, and the guest arrival experience including all amenities, welcome and check-in.Oversee the guest departure experience, including payment of the account and obtaining keys where applicable, check out, lunch packs, and farewell.Ensure that guests are being offered information regarding all services, accommodation and facilities.Ensure ultimate guest relations in the lodge, ensuring that the personal attention level is maintained.Be present for the hosting of meals when required.Ensure that periodic room checks and checks of the guest areas are conducted, ensuring that Ensure that housekeeping standards are maintained.Ensure that Maintenance issues are tracked and communicated with the Maintenance department to ensure a swift follow up.Ensure that the guest database is updatedEnsure that administrative functions are performed accurately and according to standards, including completing and updating the day sheet, ensuring that pending transactions and outstanding balances in PANstrat are cleared on the day, correct billing and invoicing, Reception reports.Assist in the effective planning, supervision and hosting of onsite activitiesEnsure effective communication of reservation information and guest preferences / dietary requirements to all departments prior to arrival and throughout the stay.Ensure effective communication within the company and property as well as with third partiesEnsure that information on multi-property guests is sent timeously.Ensure all guest complaints are reported to your Head of Department / Management immediately.Ensure that all items of equipment are correctly cleaned and stored.Coordinate an effective and efficient payroll management / resource allocationEnsure the stock control, stock take, and requisition procedures are strictly followed according to par levels and property and company standards, ensuring accuracy.To follow, monitor, manage, train, review and implement performance standardsEnsure that departmental operations and training manuals are prepared and updated. Requirements: Grade 12A formal qualificationManagement experience in Guest Relations / FOH in a 5* hotel / hospitality environment.Sound knowledge of MS Office Suite.PAN Hospitality knowledge will be an advantageExperience with the highest level of customer service in a luxury environment.Knowledge on the operation of in-room equipment and appliances.
https://www.executiveplacements.com/Jobs/G/Guest-Relations-Team-Lead-1198717-Job-Search-06-30-2025-04-02-14-AM.asp?sid=gumtree
8mo
Executive Placements
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