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The Receptionist/Cashier is responsible for managing the front desk,handling customer interactions,processing payments,maintaining administrative records&supporting the sales&workshop teams to ensure smooth branch operations.This role is customer-facing&financially accountable.KEY RESPONSIBILITIES:Front Desk&Customer Service:Greet all customers promptly,professionally&courteously.Answer&direct incoming telephone calls.Respond to general enquiries regarding services,pricing&booking availability.Manage customer waiting area&ensure it remains clean&presentable.Notify sales staff or technicians of customer arrivals.Communicate estimated waiting times clearly&accurately.Cashiering&Payment Processing:Generate invoices accurately from job cards.Ensure all work performed is properly invoiced before vehicle release.Process payments via:Verify EFT proof of payment before releasing vehicles.Balance daily cash drawer.Complete end-of-day cash-up&reconcile.Report discrepancies immediately to management.Ensure no vehicle leaves the premises without a valid invoice.Administrative Duties:Open job cards accurately with correct:Customer details\Vehicle registration number\Vehicle mileage\Customer contact details.Maintain accurate filing!Assist with purchase order capturing.Capture daily sales data if required.Assist with internal reporting to management.Vehicle Control&Release Procedures:Confirm invoice has been generated before vehicle release.Ensure payment has been received/authorised.Verify customer identity when necessary.Maintain vehicle key control system. Ensure keys are handed over securely&documented.Compliance&Policy Adherence:Adhere strictly to company SOPs.Follow internal policies regarding:Staff purchases\Credit approvals\Purchase orders\Discounts&authorisations.Sales Support:Assist sales team with:Printing quotations\Booking installations\Following up on customer collections\Promote additional services such as.ACCOUNTABILITY:The Receptionist/Cashier is accountable for:Accuracy of all invoicing\Proper handling of cash&card transactions\Customer service standards\Confidentiality of financial&customer data\Ensuring no vehicle leaves without an invoice\Financial discrepancies may result in disciplinary action.REQUIRED SKILLS&COMPETENCIES:Strong numerical ability\Attention to detail\Excellent communication skills\Professional appearance\Ability to handle pressure\Basic computer literacy(POS systems,email,MS Office)\High integrity&honesty.PERFORMANCE MEASURES(KPIs):Zero cash shortages/Accurate daily reconciliations/Customer satisfaction feedback/Efficient invoice turnaround time/Compliance with company procedures.WORKING CONDITIONS:Office-based with frequent interaction with workshop staff/Must be willing to work retail hours,incl Saturdays&Public Holidays/May be required to stand for extended periods.Should you qualify for the position,please send CV&cover letter to CV@VALUETYRE.CO.ZA

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"area sales", Contract in Jobs in Cape Town

area sales in Cape Town (3 results)

Results for area sales in "area sales", Contract in Jobs in Cape Town in Cape Town