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1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assists in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention a...Job Reference #: 202626
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Our client, who has been in the property market for four decades, and is amongst the top 5 property brands in the country, is looking to build a new team of expert and dedicated agents for their branches in Greenpoint, Hout Bay and Camps Bay.
Requirements:
• Must have experience in the Property Telesales industry
• Must have your own laptop
• Follow a set strategy and will systematically work through standard operating process (SOP)
• Will be given a territory of approximately 6000 homes in an area with the objective of canvassing (calling) the entire area every 4 months
• Will work in partnership with 3 property sales agents
• Build the database of homeowners in the area, by calling between 50 and 80 home owners each day and offering them services Neighborhood Trend Report free service
• The Property Sales Agents will then follow up with those homeowners to interest the home owner in a valuation
• Each agent should do 10 valuations per month (total of 30 in the territory)
• Objective is to help the Property Sales Agents with leads so as to list and sell properties and earn sales commissions
• Follow up and touch base with the home owners a few times per year, for example on birthdays and property anniversary
• Build a relationship and ensure that company remains top of mind in the home owners awareness so that when they ready to sell or rent they will the company
• Support in daily functions that will include the maintenance of the database and use of the CRM solutions Salary: R7 500 Per Month plus commission
Working Hours: 08:30am till 17:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202598 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202598
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Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team.
The role as Customer Service Support Agent:
• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email Requirements:
• Well versed in Dutch and English (spoken, read and written)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• 1 to 2 years of customer service experience
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts Salary:
• Market related, based on the level of experience
• Laptop and Wifi Dongle provided
• Shift Allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202206 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202206
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an Office 365 Consultant to join their team based in Cape Town.
The Office 365 Consultant will be responsible for leading requirements gathering sessions, document requirements, run projects and implement smaller solutions based on low code approach with the business responsibilities.
Responsibilities:
• Produce high quality documentation
• Assist in the decision-making process to determine the best solutions and approaches for projects
• Work with technical teams to help them define the best technical solution
• Build and configuration of solutions using native features
• Prototyping and proof of concept development
• Gather requirements and create specifications
• Run information gathering workshops Requirements:
• Professional experience with Office 365 including SharePoint, Microsoft Teams, Yammer, OneDrive, Stream, Power Apps, and Power Automate (Flow), Microsoft Forms
• Professional experience in Power Platform (Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI) and Common Data Service
• Professional experience of the methods and tools used to customize and extend Office 365
• Experience in Workflow Process tool for Office 365 like Nintex, K2
• Solution Design, wire framing; ensuring the design and layout are in keeping with the requirements
• Strong workshop, facilitation and presentations skills
• Good understanding of DevOps
• Good understanding of testing methodologies
• Certifications Six Sigma, Lean, Agile desirable
• Work proficiency in English required Salary: Market Related
Working Hours: Monday to Friday (08:00am till 17:00pm)
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202505 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202505
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Our client, who has been in the property market for four decades, and amongst the top 5 property brands in the country, is looking to build a new team of expert and dedicated agents for their Atlantic Seaboard Branches (Greenpoint, Hout Bay and Camps Bay).
Are you exceptional, young, hungry and want to join the property industry? Look no further this just might be the perfect opportunity for you.
Requirements:
• 2 years+ experience in the industry,
• Must have an extensive track record
• Must have an excellent sales background with great networking skills, and a strong presence on social media
• Must have own transport
• Must be creative
• Will have to attend weekly strategy meetings How our client strand out from the rest?
• You will receive comprehensive support from our Head Office, as well as our two franchisee owners. Our owners will not compete with agents on Sales and Rentals but will funnel leads and provide ongoing support for agents
• Each agent has a dedicated canvassing area, which includes exclusive territories within Cape Towns most desired areas. Each agent will be given a territory to handle and there will only be 1-3 agents per territory, which gives each agent a much larger roster of properties
• There are 2 full time canvassers on board (one in office and one online) to provide leads and support agents
• Full time in-house admin person to support the team with admin, contracts, invoices, etc.
• Each agent will be fully supported with all the necessary Marketing and Social Media material, Images and Content
• Each agent will be provided with their own monthly Marketing budget, over and above the companies Marketing and Social Media budget. This provides for: business cards, events, flyers, and client gifts Benefits:
• Monthly Team Building Events
• Yearly Incentive:10% based on 3% market share of your territory
• All Star Incentive: Each agent gets 2% commission on everything that is sold by the entire team for the year
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202597 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202597
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Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.
If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!
Your Role as CSSR:
• Service a prestigious airline brand on various work streams
• Assist passengers, in in both English and German, with pre and post flight departure travel-related queries
• Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers (i.e. queries, compliments)
Hybrid Requirements:
Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours:
• Full time contract (40 Hours per week)
• Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements:
• Native level proficiency in German language: Verbal and Written skills essential (Advanced level)
• Permanent residence permit or South African ID
• Flexibility to work rotational shifts as above
• Excellent customer service skills (essential)
• Experience in call centre or travel and tourism industry (preferred)
• Excellent computer literacy and technical skills
• Knowledge and experience on MS Office products and able to work on Windows-based operating systems
• Previous experience on travel reservations systems is beneficial
• Own transport
• Experience our multi-cultural work environment with colleagues from all over the world
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228
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Our client aims to empower ambitious individuals to become their own boss by driving or riding for top e-hailing platforms. Theyre currently looking for a Salesperson to
join their team based in Cape Town.
Responsibilities:
• Build up a strong pipeline of potential clients who want to activate their own last mile - 60 min delivery service
• Convert pipeline leads to active clients and assist clients to improve delivery volumes
• Closely manage new clients to make sure they achieve required targets and deploy customer success strategies to help them in such regard
• Visit clients on a regular basis and serve as relationship / account manager Qualification and Experience:
• At least 3 years sales experience with a proven track record of lead conversion to closed deal - Essential
• Negotiation skills - Essential
• Computer literate (Email, Excel, Online systems) - Essential
• Ability to work autonomously and report back to management - Essential
• Own transportation and willing to visit regional clients daily - Essential
• Self starter with a can do attitude - Essential
• Experience in the restaurant / fast foods vertical in a similar role - Bonus
• Experience with last mile delivery services - Bonus Salary: between R18 000 to R25 000, Plus incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202653 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202653
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
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Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their team based in Century City, Cape Town.
The role as Customer Service Support Agent:
• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email Requirements:
• Well versed in Dutch and English (spoken, read and written)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• 1 to 2 years of customer service experience
• Ability to work shifts - 24/7 Rotational Shifts Salary:
• Market related, based on the level of experience
• Shift Allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202369 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202369
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HR Coordinator – Retail Head Office
Position Purpose
Reporting to the HR Director, the HR Coordinator supports and coordinates recruitment and onboarding activities, assists in the administration of training, acts as HR contact for the workforce of the Company, and is responsible for maintaining detailed employee data and records in compliance with government and internal reporting standards. The HR Coordinator will own all HR online tools and be accountable for their effectiveness and ongoing development.
Key Responsibilities
Human Resources
• Coordinate recruitment support activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CVs, and liaising with candidates as well as with agencies;
• Ensure all of the online tools are managed adequately and kept up to date with the latest information/software;
• Ensure all online tools functionalities are made available to new joiners and that training on such tools is conducted as part of the employment induction process;
• Administration of all new joiner onboarding via the online tools (TalentLMS, Cornerstone, Rewarded, SAGE);
• Address payroll-related queries
• Administer and report on SAGE reports (annual leave, salary, headcount, compensation documents)
• Respond to solicited and unsolicited employment inquiries
• Draft and maintain job descriptions
• Coordinate on-boarding activities for new joiners
• Assist in the development of training and development measures;
• Sign up and maintain employees on the Companys Discovery healthcare plan
• Administer the Companys car fleet including incident management
• Coordinate the completion of organization charts
• Assist in the drafting, management, and administration of policies, programs, and guidelines
• Participate in and drive culture-related initiatives in collaboration with the culture committee
• Support the HR Director in any ad-hoc HR-related issues and participate in special projects as required
Health and Safety
• Responsible for the administration and capturing of safety and compliance checks on facilities (Head Office, Retail boutiques);
• Manage compliance fulfillment and ensure that all regulatory documentation is captured within SAGE and is regularly maintained;
• Ensure that actionable items as outcomes of the risk assessments are processed and recorded;
• Act as a resource to facilitate wellness events, toolbox talks, and office health and safety initiatives (participate as a fire and safety marshal);
• Facilitate and support any training plans, and material produced for distribution and ensure that stakeholders are informed of any changes as and when required;
• Support the H&S responsible for Retail and Head Office by implementing any regulatory and/or OHS Act requirements, including but limited to:
o Purchasing equipment
o Managing suppliers onsite
o Conducting due diligence checks
o Capturing information within the SAGE system
o Managing the administration related to all reporting requirements.
Personal Characteristics
• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them, and complete them;
• A methodical and structured approach to tasks;
• Able to set priorities and clear targets;
• Have a client services approach;
• High sensitivity to the confidential nature of the work; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Requirements:
• Tertiary Education degree or currently studying towards (in pursuit of a Human Resources designation is preferred)
• A minimum of two years of working experience, preferably in a multinational FMCG or Retail environment
• Advanced knowledge of Word, Excel, PowerPoint, and Visio
• Understanding of relevant HR legislation and best practices.
• A high caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
• Performance-driven, tenacious and goal-orientated
• Strong communication and internal-influencing skills
• Able to set priorities and clear targets
• Well-organized and ideally with project management experience
• Capable of managing numerous projects at once in a high-paced environment
• A high degree of flexibility; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Salary: RBasic with benefits Consultant Name: Marlene Smith
5mo
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Purpose:
To design, develop, test, document and deploy, and support new and existing systems and software applications from supplied specifications in accordance with agreed standards.To support developers and stakeholders in scoping, progress and status.
Key Tasks & Accountabilities:
Delivery and quality:
Participate in a cross-functional team that is responsible for the full software development life cycle from conception to deployment of each new product.Design, develop, test, document and deploy, and support new and existing systems and software applications from supplied specifications in accordance with agreed standards:Quality:• Perform quality tests / performance testing by developing and executing, tests, automation scripts and procedures, handle load and scale:• Ensure securely robust solutions (security context).• Manage all cross-cutting non-functional architectural concerns for applications.• Evaluate system architecture and make recommendations as required.• Adhere to the organisation’s prescribed development frameworks, patterns and practices.Design:
• Being able to come up with a solution to a programming challenge.• Create automated and scalable solutions.
Develop:• Work with developers and architects in developing components based on requirements.• Apply code and share impact of code changes with Business Analyst and team.• Develop reusable code and libraries for future use.Test:• Testing of code and developing automated testing scripts and procedures.Support:• Conduct investigations through troubleshooting and debugging to fix minor and major and escalated bugs across all environments.• Maintain and upgrade software.
On-time delivery and tracking:• Deliver on negotiated commitments:• Ensure timely delivery of developed applications and systems.• Ensure project deadlines are met according to contracted service level agreement (SLA).• Liaise with software vendors and all IT departments.
System support and uptime:• Involvement in system support, monitoring, capacity planning.• Provide first and/or second level standby to the Development/QA/Production environment(s) for integration between internal systems and applications as well as that of external service provider where required:• Perform standby and support users using the platform in a timely manner.• React to system monitoring and alerting events in a timely manner.• Perform capacity planning on infrastructure requirements.• Conduct performance stability tests to improve system stability.• Conduct performance analysis/ load tests to improve throughput.• Recommend and implement improv...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODI3ODM3MTA/c291cmNlPWd1bXRyZWU=&jid=1750806&xid=382783710
5mo
1
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HR Coordinator – Retail Head Office
Position Purpose
Reporting to the HR Director, the HR Coordinator supports and coordinates recruitment and onboarding activities, assists in the administration of training, acts as HR contact for the workforce of the Company, and is responsible for maintaining detailed employee data and records in compliance with government and internal reporting standards. The HR Coordinator will own all HR online tools and be accountable for their effectiveness and ongoing development.
Key Responsibilities
Human Resources
• Coordinate recruitment support activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CVs, and liaising with candidates as well as with agencies;
• Ensure all of the online tools are managed adequately and kept up to date with the latest information/software;
• Ensure all online tools functionalities are made available to new joiners and that training on such tools is conducted as part of the employment induction process;
• Administration of all new joiner onboarding via the online tools (TalentLMS, Cornerstone, Rewarded, SAGE);
• Address payroll-related queries
• Administer and report on SAGE reports (annual leave, salary, headcount, compensation documents)
• Respond to solicited and unsolicited employment inquiries
• Draft and maintain job descriptions
• Coordinate on-boarding activities for new joiners
• Assist in the development of training and development measures;
• Sign up and maintain employees on the Companys Discovery healthcare plan
• Administer the Companys car fleet including incident management
• Coordinate the completion of organization charts
• Assist in the drafting, management, and administration of policies, programs, and guidelines
• Participate in and drive culture-related initiatives in collaboration with the culture committee
• Support the HR Director in any ad-hoc HR-related issues and participate in special projects as required
Health and Safety
• Responsible for the administration and capturing of safety and compliance checks on facilities (Head Office, Retail boutiques);
• Manage compliance fulfillment and ensure that all regulatory documentation is captured within SAGE and is regularly maintained;
• Ensure that actionable items as outcomes of the risk assessments are processed and recorded;
• Act as a resource to facilitate wellness events, toolbox talks, and office health and safety initiatives (participate as a fire and safety marshal);
• Facilitate and support any training plans, and material produced for distribution and ensure that stakeholders are informed of any changes as and when required;
• Support the H&S responsible for Retail and Head Office by implementing any regulatory and/or OHS Act requirements, including but limited to:
o Purchasing equipment
o Managing suppliers onsite
o Conducting due diligence checks
o Capturing information within the SAGE system
o Managing the administration related to all reporting requirements.
Personal Characteristics
• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them, and complete them;
• A methodical and structured approach to tasks;
• Able to set priorities and clear targets;
• Have a client services approach;
• High sensitivity to the confidential nature of the work; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Requirements:
• Tertiary Education degree or currently studying towards (in pursuit of a Human Resources designation is preferred)
• A minimum of two years of working experience, preferably in a multinational FMCG or Retail environment
• Advanced knowledge of Word, Excel, PowerPoint, and Visio
• Understanding of relevant HR legislation and best practices.
• A high caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
• Performance-driven, tenacious and goal-orientated
• Strong communication and internal-influencing skills
• Able to set priorities and clear targets
• Well-organized and ideally with project management experience
• Capable of managing numerous projects at once in a high-paced environment
• A high degree of flexibility; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Salary: RBasic with benefits Consultant Name: Marlene Smith
5mo
1
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GRANTS FINANCE OFFICER PERMANENT HEAD QUARTERS; WOODSTOCK The Desmond Tutu Health Foundation (DTHF) is a registered non-profit organisation focused on the pursuit of excellence in research, treatment, training and prevention of HIV and related infections in Southern Africa. We have fantastic job opportunities across our businesses for talented people wanting to realize their full potential. Could that be you? If so, we invite you to explore the possibility of joining us to play your part in Desmond Tutu Health Foundations exciting future.The Desmond Tutu Health Foundation is currently recruiting for an experienced Grants Finance Officer to ensure smooth financial administration and end-to-end management of projects and grants, and provide financial administration support to Project Leaders and on-site clinical research staff. The ideal candidate should be professional, organised and capable of dealing with all aspects of grants, finance and procurement within a diverse multi-disciplinary research team. The position is based at the DTHF Head Quarters in Woodstock, however the successful candidate would be required to work at all DTHF Sites in line with their portfolio.Minimum Requirements: National Diploma in finance and/or related field of studyMinimum of five years hands on financial management/accounting experience, management accounts and income and expenditure statementsMinimum of five years hands on experience in compiling donor financial reportsComputer literacy in Ms Office; Excel AdvancedMinimum 3 years working knowledge of SAP or similar financial packageExcellent verbal and written communication; proficiency in EnglishAbility to work methodically, efficiently and meticulouslyStrong planning and organizing skills and deadline drivenProblem solving and decision making skillsAbility to multitask, work under pressureAbility to work independently and accurately with minimal supervisionExcellent work standardsClient focusedAdvantageous: Grant administration experience within the academic health research environment or donor funder environment Valid code 08 drivers licenseResponsibilities:Day-to-day financial administration and management of all grants assignedUnderstand, interpret and advise on donor/funder contracts and grant policy guidelinesPreparation of financial reports in line with funder requirementsAnalysis of financial reports in a narrative formatResource planning and managementCommunication, training and adherence of financial and purchasing policies and procedures to site staffManage projects assets by informing Asset Coordinator of purchase and movementMonitor monthly expenditure allocations in SAPPrepare monthly project budget vs expense reports for internal reviewSalary allocation management project current month allocations for assigned projectsManage site petty cash requests (daily/weekly/ monthly)Manage site credit card transactions (daily/weekly/ monthly)Staff management of Site finance administratorsAny other tasks and
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The Financial Business Analyst will create, refine and clarify the detailed definition of the business needs, designing the corresponding business processes and support the implementation of the business solution servicing the area.
* Expert in Business Analysis techniques
* Analyses past, present and future finance business environment
* Document and understand business needs of finance stakeholders, which may include, but not limited to procure to pay, fixed assets, general and sub-ledgers, cash and financial close, finance allocations, tax and finance regulations
* Documenting complex Finance Business Processes
* Documentation, interrogation and analysis of Finance Business requirements
* Research, implement, and support new finance system implemetation when necessary
* Assist team members in solving problems relating to their tasks, which may relate to system implementation and production
* Review, maintain, and suggest modifications as appropriate, to the current procedures and processes.
*Desired Skills: *
* Process Analysis
* Stakeholder Analysis
* Financial Reporting
* Business analysis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzEwMzQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188786&xid=1554_10347
2y
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Exciting position for an Account Manager to work on large retail accounts, focussing on the Shopper Marketing aspects of the account. The position will require the successful candidate to have great account management experience from within the retail and ad agency sector, and experience in managing large blue chip accounts.The successful candidate needs to have a god understanding of consumer needs and behaviours, in order to best advise the client on their branding, activations and marketing requirements.Please DO NOT apply if you do not meet all of the below criteria.PLEASE STATE JOB AD REFERENCE IN SUBJECT LINE OF APPLICATION EMAIL REQUIREMENTS MatricRelevant tertiary qualificationValid LicenseNo criminal record8+ years in an Account Manager roleMust have experience with managing large blue chip accounts (preferably retail) gained from the ad agency (or similar) sectorGreat communication skills and able to report into the highest level of managementStrong shopper marketing knowledge and exprience (dealing with consumer behaviours etc)Experience in ATL, BTL and activationsAble to mentor and motivate a team
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzk1NjlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1164819&xid=1320_9569
2y
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Daddys Deals: We are South Africa’s leading savings site, based out in Cape Town, with presence across the country. We are currently going through a website revamp, where we aim to continue delivering amazing memories and incredible exclusive savings locally as well as internationally. In light of that, our team continues to grow exponentially. We looking to appoint a deals’ controllerRole purpose: Deal Controller is responsible in ensuring all the deals preliminary signed-off by Sales and Merchants are verified in meeting the company standards, in terms of length, terms and all other necessary documentation. Once the verification process is complete, the controller ensures the rest of internal and external stakeholders are briefed and the deal shall go into production. Key accountabilities: • Full 360 co-ordination of deal review / briefing / production / client liaison / sales reporting including potential 3rd party advertising campaigns• Verification and tracking of deals as per verification process• Includes briefing of deals into production; promotional planning with marketing; liaising with merchants with regards deal live dates; QC / deal changes prior to live; post-deal performance/stats.Requirements: • Experience in traffic/project management• Experience communicating with both internal and external stakeholders• Advantage if the person worked within the online publishing space• Strong digital skills i.e., Microsoft office apps, communication platforms (Trello / Slack / CRM).• Ability to adopt/learn about new PM technologies.Personal Attributes: • Commercially minded• Exceptional attention to detail• Deadline driven• Strong command of the English language (advantageous if you can converse in additional South African languages)• Exceptional written and verbal communication skills• Independent thinker and worker who is able to operate within a team environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzk1OTBfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1164840&xid=1320_9590
2y
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Are you looking for an opportunity to grow your career? Well, you have come to the right place because SA’s #1 Property Investment Group is looking for a Tax Administrator to join their accounting firm in Cape Town! Duties and responsibilities:Preparation and submission of SARS income tax returnsHandling of SARS enquiries and submission of supporting documentsPreparing and submitting dispute resolutions: Objections and appealsCalculate, prepare and submit provisional tax returnsReview and assess SARS tax assessmentsArrangement of payments via efiling and administrationSystem maintenance (updating client information)SARS efiling profile requests and maintenanceLiaising and following up with SARS and resolving queriesAdherence to SARS deadlinesMaking and attending appointments with SARSIncome tax return submissionsVAT/PAYE/Income tax/Customs registrations and deregistrationsTax directives/donations tax/dividends tax/Turnover taxEmployee registrationComplete tax administration functionReception duties Requirements:MatricMinimum of 3 years’ experienceCertificate/Diploma (Finance/Taxation) Registered with SAIT will be advantageous Computer literacy – MS Office and efilingThe ability to work independently with no or little supervisionWorks well under pressureStrong administration skills and good understanding of organizational processes and practicesHave exceptional analytical skills with a passion for accuracy and meticulous attention to detailTech savvy and ability to learn new programmesGood time management skills, knowing how to prioritise
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2y
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Business Analyst – RetailInternational FMCG Retailer with HO in Cape Town is seeking to employ an experienced Business Analyst to join their ever growing team. Responsible for working with various Sales and Operations departments with specific focus on key accounts and field sales teams. The individual will assist with day-to-day queries, providing support as well as producing information to enable management to make key decisions, including elements of the month-end process.Assist in formulation and review of monthly sales forecasts by brand and by customer in collaboration with key accounts and supply chainSupport the business operation manager with budget and forecasting processes, month end reporting, ad-hoc reporting requirements and companywide projectsDevelop promotional ROI methodology and measurement of promotional successUse sales and related data to drive planning, tracking and performance assessment of all season and promotionCo-lead forecasting, planning and monitoring of NPD and exclusive products performanceBe a key driver for efficiencies with key accounts team on billing queries and verificationAnalyze and recommend promo mechanics across brands to improve efficiency and uptakeAssist Head of Key Accounts and the larger team by analyzing effectiveness and efficiency of Wholesale environmentServe as an expert of internal business intelligence warehouse (IBM Cognos) and external scanned sales data (customer portal and IRI databases)Lead a value-assessment of implementing a more complete database solution (e.g. SQL-based, Power BI, etc.) and later lead the implementation and change management, if applicable Qualifications and Experience Required:Educated to degree level or equivalent. Degrees in Finance, Statistics and Economics considered to be an advantage Salary - Competitive package
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2y
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Scrum Master - Cape TownA Financial Services Powerhouse based in Cape Town is looking for a dynamic Service Delivery Manager who will be responsible for ensuring product and service delivery across development teams utilising both the Scrum and Kanban development methodologies.The Service Delivery Manager will act as a servant leader for the teams with the primary goal of fostering and enabling a culture of delivery as well as of sustainable and continuous improvement.As the ideal incumbent you:- Are South African born (not negotiable)- You reside in Cape Town or you are prepared to relocate to Cape Town (Relocation is paid)- Graduate student in Accounting, Investment Management or Computer Science fields (with strong Mathematical/Accounting background or subject knowledge an advantage)- ITIL 4 qualifications- Agile (Scrum / Kanban) certifications- 5+ years as an Agile Delivery Manager (aka Scrum Master), or IT service delivery manager- Core Microsoft Office Suite – specifically Excel, but also Outlook, Word and PowerPoint- Issue tracking software – specifically JIRA Software and JIRA Service DeskKnowledge of the following systems would be a distinct advantage:- Back office retail administration services (e.g. Silica, Flexcube, Digiata Suite)- CRM systems, specifically Salesforce- BI / Reporting software suites (e.g. Power BI, SSRS, Vermilion, Crystal Reports)- BPMN Workflow Systems (e.g. Bizagi, Appian)- Content Management Systems (e.g. EpiServer, SiteCore)In return you will work in a beautiful environment, lead a dynamic team and will be remunerated above the norm. You will add continuous value in a progressive IT environment and learn a new industry.If this sounds like you and youd like to hear more about the company and position, apply now!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ0NzA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1164742&xid=1266_44704
2y
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Unit Manager Maternity Ward - Cape TownUnit Manager - Maternity Ward (must be a nurse)Location: GoodwoodJob Description:The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice. The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training.Responsibilities:Financial ManagementManage acuities and skill mix in such a way as to ensure cost effective quality careManage all costs emanating from the departmentEnsure correct billing, stock management and purchasingFacilitate timeous and accurate compilation of filesGovernance and quality managementIdentify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measuredRisk managementInvestigate all negative incidents and ensure appropriate capturing on IMSMonitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983).Report all accidents and incidents to Line Manager / Safety RepresentativesEnsure compliance with protocols, policies and ActsEnsure that all equipment is in working order and properly maintainedControl of asset registerPatient careEnsure the unit is providing safe, cost effective quality patient care in line with the Clinical Governance strategy and evidence based practiceEvaluate the patient’s journey through patient experience and stakeholder inputEvaluate nursing quality indicators and clinical outcomesCommunicate effectively with patients regarding their carePromote health and well-being of patients and staffEnsure the principles of infection prevention and all standard precautions are adhered toImplementing group quality initiativesTransformation targetsEnsure achievement of transformation goals as set out by the Transformation CommitteePeople managementCreate an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organizationAssign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.Develop a talented nursing workforce.Cooperate with Education Division to ensure appropriate nursing training for the delivery of quality careFacilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talentMonitor staff attendance and/or absenteeism and ensure action is taken accordinglyEnforce staff dress code within and on leaving the HospitalFacilitate effective change and conflict managementOrientation of new staff and studentsFacilitate staff development both personal and professionalCoaching and mentoring of staffEnsure professional conduct and appearance of staffPromote
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2y
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